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ANCH R

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OF ALPHA SIGMA TAU Vol. 89 No. 3 Fall 2016

Open Up

Move Forward Together

Be a Good Listener

Honest Exchanges:

How to Have Open and Meaningful Conversations


Letter from the President The Anchor is the official magazine of Alpha Sigma Tau Sorority, and is published semiannually by the Alpha Sigma Tau National Sorority, 3334 Founders Road, Indianapolis, Indiana 46268.

How to Receive The Anchor The Anchor is mailed to Alpha Sigma Tau volunteers, donors, and dues-paying alumnae members. Each issue of The Anchor is digitally available and accessible to everyone online at www.alphasigmatau.org.

How to Update Your Name and Address Members can update their name, address, email, and other contact information by using AΣT Connect, the Sorority’s new web portal for members. To access AΣT Connect, visit www.alphasigmatau.org and click “Member Login” at the top of the page. Log in and click “My Information” to make changes, or use the “Sign Up” feature to get a user name and password. Non-members may call 317-613-7575 or e-mail us at headquarters@alphasigmatau.org.

How to Contact The Anchor anchor@alphasigmatau.org 317-613-7575 How to Send a Letter to the Editor Do you have a comment about an article in this or any other issue of The Anchor? We want to hear from you! Letters to The Anchor can be sent to the Editor via email at anchor@alphasigmatau.org; regular mail at The Anchor, 3334 Founders Road; Indianapolis, IN 46268; or fax 317-613-7111. Please include your name, chapter, school, and year of Initiation. The Anchor reserves the right to publish any letter addressed to the Editor and edit for space and clarity.

The Anchor Staff Editor: Kate Sweeney, Gamma Theta Associate Editor: Carole Bicking Keily, Alpha Xi Alumnae Editor: Beverly Singel Molnar, Delta Collegiate Editors: Shanee Frazier, Gamma Rho; Leah Hollingsworth, Delta Upsilon; Kelli Purcell O'Brien, Delta Eta Design Editor: Michelle Zewe, Alpha Tau Photo Editor: Melanie Martin, Delta Eta

Dear Sisters, Think about the conversations you have every day. For the most part, they are probably pleasant and full of kindness and charm. It may be a loving exchange with your significant other, a respectful conversation with a co-worker, or a meaningful interaction with an Alpha Sigma Tau Sister. However, as we all know, people in a relationship often disagree and the interactions that follow can be contentious and sometimes downright argumentative. No relationship, no matter how loving and respectful, is without its strife. Hard conversations are part of life – whether it is stress about managing the kids’ schedule between two busy parents, colleagues not seeing eye-to-eye, or a quarrel between chapter Sisters. As trying as these exchanges may be, it is important to remember that they do not have to be negative. In fact, if handled correctly, difficult conversations can often make a relationship stronger. When we approach disputes with an open mind and focus on resolution, we can turn a potentially ugly fight into a win-win: finding an agreeable solution while simultaneously bolstering the relationship. That is why we are proud to present this latest issue of The Anchor. In these pages, you will find advice from expert alumnae who deal positively with resolution every day. You’ll hear from counselors, a social worker, a university ombudsperson, an international arbitration lawyer, and a stay-at-home mom of two young children. They will share their insights about listening, creating a supportive environment, handling emotions, getting the facts behind the dispute, and implementing the results of a conversation. Also in this issue, you will learn how Alpha Sigma Tau engages collegiate chapters to teach these same principles and empower our collegians to positively resolve disagreements in a gracious, respectful way.

Navigating conflict through effective communications is a necessary skill for a successful, fulfilling life. Like all skills, it requires learning, practice, and the deliberate work of establishing productive conversational habits. We are certain that you will learn something new in this issue that you can apply to your own relationships to help them grow. We hope you enjoy the issue! In Sisterhood,

Tiffany K. Street, Delta Mu National President


In This Issue: President's Letter

4

Honest Exchanges

6

Listening

8

Stories We Tell Ourselves

10

Communicating While Emotional

12

Creating A Supportive Environment

14

Turning Conversations into Action

16

Empowering Collegians to

Communicate Effectively

19

National Foundation

21

Crowning Achievements

24

Collegiate Chapter Updates

30

Alumnae Chapter Updates

34

Anchoring Thoughts

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Read past issues of The Anchor online at www.alphasigmatau.org.

Correction: In the spring 2016 issue, we mistakenly stated that Lenore Seibel “Sybil� King was born in Birmingham, Alabama. In fact, she was born in Charlottesville, Virginia, and grew up in Vinton, Virginia. After she married Jerry in 1952, they moved to Birmingham, where they lived and raised their family. We regret the error.

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Honest Exchanges: T H E AN C H OR

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How to Have Open and Meaningful Conversations

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We are social beings. We love to talk, text, post, email, and share with people around us. It’s one of the reasons people join a sorority. Communication is a vital skill. In fact, many argue that strong communication is the key to success. You must work consistently to develop and improve your skills, proficiencies, and abilities.


Often, it is easy and natural to talk with friends, family, coworkers, and your Alpha Sigma Tau Sisters. But the simple truth is that sometimes communication breaks down. We disagree. We phrase things the wrong way. Emotions flare, and sometimes we argue. This is a normal part of healthy relationships. The good news is that there are many tools, tips, and tricks available to help make us better communicators. This issue of The Anchor showcases many of them. T H E AN C H OR

On the following pages, you will hear from five Alpha Sigma Tau alumnae who are experts in worker, counselor, ombudsperson, lawyer, or stay-at-home mom – they each engage in effective communications, even (and especially) if there is disagreement. You will also hear from women at two of our collegiate chapters – Delta (Indiana University of Pennsylvania) and Beta Xi (Michigan Technological University) – about how a focus on strong communications helped their chapters. Their experiences and advice broadly apply to any number of difficult conversations – be they with a peer, neighbor, significant other, or anyone else. We hope that you enjoy hearing from each of them, and take their lessons to heart.

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communication. No matter their role in life – social

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Listening Samantha Karwin, MA, LMHC, Delta Phi Chapter (New York University) Clinical Supervisor at South Bay Mental Health Center By Joanna Barrett, Epsilon Epsilon

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amantha Karwin knows a few things about listening. As a Licensed Mental Health Counselor (LMHC) and Clinical Supervisor at South Bay Community Services, a community mental health agency in greater Boston, Samantha listens to clients and co-workers every day. In addition to formal training in active, reflective, and empathic listening, Samantha has also learned to listen "between the lines" and find the value of giving someone “air time” in a conversation.

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“The healing power of being heard and understood is well documented in counseling,” says Samantha. “Emotional conversations are perhaps the most difficult in any capacity. It is the listener’s job to hear both what is being said and the emotion behind it. Tone, volume, and emphasis all hold tremendous meaning.” “It is natural to feel defensive and hurt when someone approaches us in anger or frustration,” she continues. “Rule number one for the listener is to remember that everyone has a right to their feelings.” Samantha suggests that we train ourselves to listen to what a person says, as well as observe how they are saying it. “It is important to be emotionally-attuned and try to understand both what the speaker is saying and how he or she feels, before jumping to a defense,” she explains. “This will set you up to have a conversation that leads to results, rather than a big emotional mess where no one gets heard.” Samantha’s second rule of listening is about timing. “Both sides should take some space when needed, and take their time with sharing,” she says. “Give each other sincere, undivided attention and the ‘air time’ to completely share thoughts. Give feelings some time to exist.”

As a listener, it is often not about you.


Being available as a listener, and responding without judgement, is one of the most important things you can do. “Listening is an opportunity to step outside of yourself, and be objective and non-judgmental,” offers Samantha. “It is a time to understand other people, to be curious and learn about their experiences, and to develop awareness about yourself and your relationships.”

chapter leader, my job was to take the emotional temperature of a meeting and find ways to lead without disrespecting how members felt,” she recalls. “When you approach exchanges as a listener, you are honoring the right for strong feelings to exist, maintaining appropriate boundaries, and giving other speakers a chance to make their own space. Together, we figured out a way to communicate in a less heated way.

These concepts apply to a variety of scenarios – from one-on-one conversations to running chapter meetings, like when Samantha was Chapter President of Delta Phi. “Often, as a

“As a listener, it is often not about you.”

1. Everyone has a right to his/her own feelings. Accept that people feel the way they do, and try to understand where that emotion comes from.

Each speaker should sincerely give the other his or her full attention. Let each speaker finish his or her own thoughts. Don’t be a mind reader, even if you think you know where the conversation is going.

3. Know when to make space. If the situation is uncomfortable, or getting too emotional, take a break.

4. Show respect for the speaker. Avoid judgmental comments or gestures, such as scoffing or eye rolling.

5. Follow the G.I.V.E. Principle. Gentle: Be gentle when listening, set a tone of kindness and respect. Use a gentle tone of voice. Intereste: Pay attention, make eye contact, check-in during conversation to summarize what you’ve heard, and make sure that you understand what they are trying to say. Validate: Let the other person know that his/her feelings or ideas are real and important, even if you disagree. Show concern and identify their emotion. Easy Manner: Be aware of your body language and how your face is responding. Make an effort to relax your muscles. Uncross your arms and legs, keep your hands open at your sides or on your lap, and unfurrow your brow to show openness to conversation.

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2. Take your time.

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5 Rules for Listening


Stories We Tell Ourselves Shannon Lynn Burton, Ph.D., Gamma Xi Chapter (Grand Valley State University) Associate University Ombudsperson By Lauren Irby, Zeta Tau

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Shannon Lynn Burton has some thoughts on the matter. As the Associate University Ombudsperson at Michigan State University, she is well-versed in healthy conflict management. When a dispute arises between a student and the university or faculty member, Shannon’s goal is to help both sides work through issues to reach a successful resolution. Shannon is also a mother of three who volunteers as PTO president, community track coach, and as a coach for Odyssey of the Mind, the international problemsolving competition.

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“The key is to look at the situation as objectively and neutrally as possible,” she says. “To begin, try and gain an understanding of your own biases. We all have preconceived notions of a situation. These are often based on how our own lives have been managed or how we think things should progress.”

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uccessful, supportive, and productive conversations are not always easy. In fact, often we may find ourselves in interactions that are downright challenging. Conflict is something that we are exposed to on a daily basis, whether viewed on the morning news, read in a viral social media post, or heard from the irritated customer in front of you at Starbucks. While it takes two to tango, a big part of successfully dealing with conflict starts with simply reframing how we talk to ourselves. So how do we accomplish that?

Not only do our preconceived notions alter the story we tell ourselves during a disagreement, but our emotions can become an obstacle as well. Shannon draws from her own experience working with students. “Sometimes it can be hard for them to see the other person’s side,” she explains. “I think we can get so emotionally connected and blinded by the fact that we think we’ve been wronged, it becomes difficult to separate and look at a situation more objectively.

We all have preconceived notions of a situation.


It becomes harder to figure out the right way to enter that space and to have that difficult conversation.” When we have our own notions about how a dispute started and how it should be resolved, we can form a story in our mind. Since those stories are based on our individual perceptions, they often fail to create a complete picture. Remember, other people have their perceptions and stories as well. Suspending preconceived notions to really listen to the other person’s point-of-view is crucial. “State the facts,” Shannon advises. “Then find where the perceptions don’t align, and figure out why together.”

So how do we sort through our own stories and uncover the true reality of the situation? A key step is leaving out the emotion. “Usually an issue has built up and emotions have heightened over time,” Shannon says. “Step back and breathe. Acknowledge the emotions. Then reflect on what is actually happening and examine the context of the overall situation.” Once all sides have the facts, then the difficult work of resolving the issue can begin. If you need help, seek out your campus ombudsperson, counselor, or a member of your Chapter Advisory Board. Family, friends, clergy, and your Sisters in Alpha Sigma Tau can also be great resources.

1. Be aware of your own good intentions.

2. Ask yourself: “What if the person I’m disagreeing with is right? What can I learn from them in this moment?” While not always easy, honestly approaching these questions is a great way to gain someone else’s perspective. This step often sheds a great deal of light on the dispute.

3. Step back and breathe. Don’t run away from the issue, but take a moment and just breathe. Often our heightened emotional states lead to one of three responses: freeze, fight, or flight. None of these help uncover the real issue. Instead, take time to sit back and reflect.

4. Leave out the emotion. Yes, acknowledge how you feel but also reflect on what is actually happening. Typically an issue has built up and emotions have heightened over time. So nix the emotion and honestly examine the overall situation.

5. Stick to the facts. Write it out if you have to! Focus on identifying the actual facts about the dispute’s context and what happened. Once you have the facts, ask yourself: “How might the situation be repaired?”

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We approach every situation with the best intentions. Often the story we tell ourselves is “I’m doing a good deed for this individual.” But that is not always the case. Evaluate your good intentions by placing yourself in their shoes. Sometimes that is all it takes to reframe the conversation: it’s not just about me.

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5 Ways to Find the Real Story


Communicating While Emotional Jordan Clark, Psi Chapter (James Madison University) Former School Counselor By Lauren Welch, Delta Psi

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ordan Clark has many experiences that have provided her with the skills needed to effectively communicate, even in the most difficult situations. She has a master’s degree in counseling from George Washington University, has worked as an elementary school counselor, and is currently a stay-at-home mom of two rambunctious young girls.

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“Mastering the art of effective communication is a must,” she says about both her personal and professional lives. “My job is to listen completely to the other person, understand what is being said, and make the other person feel heard and understood, whether I agree with them or not. I need to be aware and in control of my emotions.” That is not an easy task. Jordan gives a few examples to help illustrate the effectiveness of mastering great communication at home and at work – and well, just about anywhere. “One year, I had a student complain to his father that he was being bullied at school by other students,” Jordan recalls. “The father called me, very frustrated that nothing had been done about the bullying.” However, the student had been the bully and the accused had been the bullied. The father became verbally aggressive, combative, and irrational about his son being the bully – a textbook example of communicating while emotional. “His emotions and frustrations were understandably high,” she continues. “I had to keep calm and collected, and stay silent while listening to what he said. Empathy is key. Eventually, he calmed down and we were able to address and resolve the problem.”

Today, Jordan applies these same skills at home. As a mother of two young children, Jordan knows that the skills learned as a school counselor – active listening, effective communication, and the practice of true empathy – are integral to success at home. “As a parent of young children, we can spend the entire day in and out of conflict,” she says. “The things that we perceive as the small stuff are their whole world! So, when our children have an emotional moment or they are upset, we need to take the time to empathize and be in the moment with them.”

Empathy is key.


Using questions of clarification and, if needed, taking breaks to calm down, can be helpful. “I call it emotional regulation,” she says. “It’s important for everyone, from child to grown adult!” Jordan is someone who deals with a lot of stress on the job. “Recognize stress,” she advises. “Take

a moment, engage your senses, use comic relief, have empathy, and be willing to agree, disagree, and compromise. Most importantly, keep in mind that these tools are universal and can be used anywhere, whether you’re dealing with a toddler, spouse, or co-worker.”

When you are stressed, you are more likely to misread people, send mixed messages, or say something you will regret.

2. Use pure empathy. One of the most valuable tools is to put yourself, without any hidden intentions, into someone else’s shoes in order to gain their perspective, and to really feel where they are coming from.

3. Take breaks. Taking breaks – even for just a minute – can keep you from feeling rushed, and help prevent intense or elevated responses.

4. Stay silent while others talk. Stay silent so you can truly listen. Silence also allows you to think before speaking and helps keep emotions in check.

5. Keep the conversation clear and on-track. Repeat yourself if needed and ask questions for clarification.

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1. Stay cool, calm, and collected.

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5 Ways to Diffuse an Emotional Conversation


Creating a Supportive Environment Stacy Moreno, MSW, Beta Omega Chapter (Monmouth University) Founder/CEO of Empower International By Shanee Frazier, Gamma Rho

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tacy Moreno’s experience with supportive environments started with tragedy. She was elected Chapter President of Beta Omega during the same semester that two of her chapter Sisters lost their lives. The chapter was struggling to deal with their grief, and Stacy quickly came to realize how powerful having a comfortable, safe space can be.

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“It was such a dark time for us,” Stacy recalls. “If there was anything I took away from that experience, it was that chapter solidarity got us through it. We created an environment where we were all able to be vulnerable and come through it together.” Today, Stacy is a social work faculty member at Northern Arizona University-Yuma and the College of St. Scholastica in Arizona. Her background includes a master’s degree in social

work with a concentration in international and community development. She is also the Founder/CEO of Empower International, a nonprofit organization that fosters professional development and cultural enhancement opportunities for students and professionals in social services. Stacy’s vision for Empower International is that social workers and human service workers receive training in cross-cultural dialogue via short-term, faculty-led trips abroad. When it comes to creating supportive environments, whether in a personal or professional capacity, Stacy has one simple but significant rule: allow yourself to be vulnerable. “One thing that I try to live by is the importance of being vulnerable and being comfortable in our own vulnerability,” she explains. “Our society teaches us that vulnerability is a negative thing, but we need to be at ease with what we know and what we don’t know.” In Stacy’s experience, it is good to let others guide us and for everyone to open up. “When you can do that, it builds trust and brings down defenses faster,” she says. “It becomes easier to work with people on a personal and professional level. It’s okay to say ‘I don’t know what this means’ or ‘can you tell me about your experience?’”

Instead of a 'you' perspective, go to an 'I' perspective.


So how do you guide someone to be more vulnerable and open? The first step is to be open yourself. “Reframe things from the beginning,” Stacy explains. “Instead of a ‘you’ perspective, go to an ‘I’ perspective.” Being a good listener is key – as is recognizing that opening up is difficult, and downright scary, for many people. “Turn off your devices, adjust your body language, and let them know that they have your full and undivided attention,” Stacy continues. “Then, when they share, thank them." At the end of the day, the most important thing is making everyone feel comfortable.

Student and professional social workers in Amsterdam. That’s when honest, productive, and respectful conversations can happen.

Accept responsibility for your own vulnerability, and put yourself forward. Take ownership if things you say are unclear.

2. Stay silent sometimes. We are not usually comfortable listening silently, but sometimes it serves a better purpose when we do. It’s okay to not have advice. Accept the idea that sometimes your role as a listener can go much further than having a response.

3. Reduce feelings of guilt or shame in the other person. Eliminate terms like “at least” from your vocabulary. Validate the other person’s contribution to the conversation by recognizing that what he or she says is important to them.

4. Thank people for sharing. Opening up is hard, so be genuine in recognizing people who do.

5. But mostly, be a good listener. Turn off devices, adjust your body language, and let the other person know that they have your full and undivided attention.

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1. Reframe things from a “you” perspective to an “I” perspective.

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5 Tips for Creating a Supportive Environment


Turning Conversations into Action Eva Y. Chan, Delta Phi Chapter (New York University) International Litigation and Arbitration Lawyer By Ben Nemenoff, Director of Marketing and Communications

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va Y. Chan’s workday is like many people’s – filled with meetings, conference calls, and research … lots of research. Eva is an International Litigation and Arbitration Lawyer for Skadden, Arps, Slate, Meagher & Flom LLP, working out of the law firm’s New York City office. Skadden has a global reach of 22 offices on four continents, serving almost every major financial center.

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“I always wanted to be a lawyer,” Eva says. “I never imagined that I’d work in international arbitration, which is a niche field, but I had an influential mentor during a summer internship who gave me great exposure to the field.” Eva earned her bachelor of arts degree in politics and economics from New York University, her law degree from the Chinese University of Hong Kong (where she graduated at the top of her class), and a master of laws degree from Harvard University. At Skadden, Eva helps resolve international disputes, including commercial disputes and disputes between private companies and countries for violation of trade agreements such as NAFTA. While Eva practices her craft on an international stage, her approach to positively resolving disagreements holds valuable lessons for everyone. “When I enter a dispute, it’s as a litigator,” Eva explains. “There is a clear process and it is very formal. Like boxing, you’re in your corner and they’re in their corner.” What follows is also very structured, like a debate. One side makes their case, then the other side rebuts, and back and forth like that until the issues are narrowed and the disputes resolved. “No matter the dispute, it is better when it is resolved in a structured way,” Eva says. “It’s

polite, respectful, and driven towards resolving the dispute, which is in everyone’s best interest.” Just as important as reaching resolution, the process makes you think through what you want to say and listen to the other side. “Often, there are two different perceptions of the problem,” she continues. “You step back, listen to what the other person is saying, and learn what they think went wrong.” For Eva, an integral part of issue resolution is being future-focused: what happens next after a dispute is resolved? That focus means setting expectations and addressing the underlying causes of the dispute. “A contract is only worth the paper it’s printed on,” she explains. “The spirit of the agreement is what matters. It’s important to act in good faith and do what you agreed to do.”


Ultimately, it is not about winning or losing. “It’s hardly ever that black and white,” she says. “It’s about positive resolution. The best advocates don’t wage a battle – A versus B. Instead, they say ‘This is a problem we have. How can we creatively solve it together?’ It’s about moving forward.” “The best advice I have is to be clear about what you want, and try to preserve the relationship during the dispute. If you approach a disagreement as a joint problem instead of a zero-sum game, it can make the relationship stronger as a result,” Eva concludes. “Don’t hold grudges. Keep lines of communication open. Be flexible and creative together with your solution.”

Don’t hold grudges. Keep lines of communication open. Be flexible and creative together with your solution.

Be clear about what you want, and listen to what others want too. Then create milestones that are actionable – specific things you can actually accomplish.

2. Build a coalition. Seek out others and ask for help. Tap into your support network for creative ways to resolve the dispute.

3. Demonstrate leadership. Be a collaborator and work together. Take responsibility. Don’t blame each other; each side should honestly account for their contributions to the dispute.

4. Keep lines of communication open. Always talk, and preserve the relationship. Be flexible and creative as you go.

5. Act in good faith. At the end of the day, it comes down to good faith. Each side should act in good faith, and try to assume the best in others instead of holding on to past grudges.

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1. Begin with the end in mind.

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5 Tips for Creating Action


Empowering Collegians to Communicate Effectively Educational Consultants are also trained to engage chapters on developing communications skills, and provide hands-on coaching during chapter visits. T H E AN C H OR

Two chapters that have utilized both offerings with great success are Delta (Indiana University of Pennsylvania) and Beta Xi (Michigan Technological University). We spoke with three chapter leaders who participated, and here’s what they had to say.

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L-R: Beta Xi Members Meghan Pierce, Chelsea Cedarquist, Abbie Welch, Hannah Getschman, Sarah Davidson. Front: Stephanie O'Neil.

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he college experience is ripe with opportunity to develop and enhance skill sets, few of which are more important than learning to communicate effectively. Effective communication can take time to master. As leaders of the next generation, collegians have to learn how to communicate their thoughts respectfully and effectively in different settings. For most collegiate members of Alpha Sigma Tau, their biggest audiences are each other – their peers and Chapter Sisters. Conversation topics may be as small as an assignment for class or as big as the chapter leaders’ vision for the upcoming year. Whatever the conversation, members need to be strong communicators. It all starts with the basics. As a member organization whose vision is to empower women to excel in life, Alpha Sigma Tau is proud to offer ways for chapters to enhance their communications skills. Chief among this is the Communicates Effectively competency of Illuminate, the Sorority’s four-year member development program.

We are better able to resolve difficulties with civility and respect. Chelsea Cedarquist

What were some of the communication challenges faced by your chapter? Katie Reiher, Delta Chapter President: For us, it was not what we were communicating, but how. We had some very big personalities, which is a good thing, but they were also very passionate when they spoke. That sometimes created an attitude, and that led to us snapping at each other. Chloe Chiado, Delta Chapter Vice President of Member Development: Another issue could be compared to the game Telephone. When we communicated, it wasn’t always with the person


who needed to be communicated with. By the time the message was relayed to the correct person, it was different. Chelsea Cedarquist, Beta Xi Chapter Vice President of Member Development: We had our challenges too. With the stress of school, smaller things sometimes built up and then exploded. We knew we had this challenge, and asked National Headquarters to help. How did you address your chapter’s communication challenges?

Chelsea: We’re more aware of how to handle difficult situations. You can apply these skills to many different scenarios. What would you say to other collegiate chapters? Katie: It’s important to learn how to communicate. It keeps us close, and helps our Sisterhood. Chloe: Don’t get distracted. Good communication doesn’t just happen. You have to work on it. Katie: I’m very glad we participated in these programs!

Chloe: Illuminate also really helped. The Communicates Effectively competency taught us not only to communicate better with our Sisters, but also with people outside the chapter – such as professors and coworkers. As a chapter, we worked toward that goal together.

How have your chapters’ communication skills improved as a result? Chelsea: We are better able to resolve difficulties with civility and respect. Now, we try to confront and resolve issues as soon as possible. We come together to solve challenges, talk respectfully, and sometimes serve as mediators for each other. Chloe: More people are willing to come together on a problem. It’s easier to go to people directly. It’s definitely helped with Executive Committee, where we communicate better and compromise. Katie: It’s definitely made our chapter and Executive Committee meetings more efficient.

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Chelsea: One of the best parts of Illuminate is that you participate with your Chapter Sisters, and we picked the topics that are most important to us. For us, the Communicates Effectively competency had a huge part in our success. It was a good opportunity to sit down and learn about each other in ways you don’t usually get from everyday conversations. I learned about what others have gone through in their lives, and they learned the same about me. I know them, and their triggers and boundaries, better than I did before.

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Katie: Last fall, our Educational Consultant held a weekend-long coaching session about having difficult conversations in a healthy way. There were scenarios and good conversations on this topic. Participation was high, and the response was really positive.

We get to the point and make decisions faster. Morale has improved. More people want to come to events and spend time together. We respect each other even more than we used to.

The women of the Delta Chapter practice strong communications at their meetings.

Good communication doesn’t just happen. You have to work on it. Chloe Chiado


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National Foundation Dear Sisters,

Together in 2016, we have provided more than 30 of our Sisters with academic scholarships— advancing the goals of our future female leaders, and empowering women like Amanda Gelbart, Delta Phi, to reach for the stars.

- Amanda Gelbart, Delta Phi, 2016 Recipient of the Thomas J. King Jr. Scholarship

With your support this year, just imagine what we can accomplish in 2017! Thank you again for your continued commitment to growing the future for Alpha Sigma Tau. I am proud to count my Sisterhood with you among my many blessings, and I wish you and your family a very happy holiday season. In Sisterhood and Friendship,

Additionally, Alpha Sigma Tau has been a proud leader in the effort to end sexual assault and relationship violence this year through its offering of Not Anymore to all members, made possible by a grant from the Foundation. “As a survivor of sexual assault, I appreciate that there is more communication about this topic. It is so important to help facilitate conversations regarding sexual assault and relationship violence, and the National Organization is helping collegiate and alumnae members do so by providing this program [Not Anymore].” - Courtney Canale, Epsilon Sigma Funded solely by donor contributions, the Foundation has also provided financial support for the personal and professional growth of our collegians. This includes Illuminate, Alpha Sigma Tau’s four-year member development program; GreekLifeEdu; Not Anymore; and

Kris Haskin, Beta Pi President, Alpha Sigma Tau Foundation

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“To those who donate around the country and contribute to these scholarships, thank you for believing in me as a Sister and as a student."

the creation of a Chapter Advisory Talent Development program. Despite the amazing things we’ve already accomplished this year, with two months remaining, I am confident that the best is yet to come. If you haven’t yet made your taxdeductible 2016 annual gift to the Alpha Sigma Tau Foundation, please consider doing so today at alphasigmatau.org/foundation/give-now.

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As we enter this special season of thankfulness and reflection, I’m counting this extraordinary Sisterhood among the many things for which I am grateful. Not a day has gone by this year where I have not been blown away by the amazing things the National Organization is doing thanks to your generosity.


Annual Giving Societies Find out where you currently fall in our annual and cumulative giving societies by clicking the “Giving” tab on your AΣT Connect Profile. To log in to AΣT Connect, visit alphasigmatau.org and click “Member Login” in the top right corner. Members qualifying for these giving levels will receive a small token of our appreciation in early 2017.

Annual Giving Levels

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(January 1-December 31, 2016)

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Become an inaugural member of the Anchor Society with your annual contribution of $1,899+ to the Anchor Fund by December 31! Learn more by visiting alphasigmatau.org/foundation/giving-societies.

Reading this before or on November 4? Join Sisters around the country as we come together to make Alpha Sigma Tau history during our inaugural Founders Day of Giving. Be a part of this historic celebration at foundersdayofgiving.org or by calling Emily Kindred, Director of Development, at 317-613-7566.


Crowning Achievements

“What gets me up in the morning is working with young people,” says Jenn. “It’s fun to teach them how to make bigger goals and then just watch them run with it.” Jenn was called to this work during her time as Chapter Advisor for Delta Psi (Denver Campus of Johnson & Wales University). “As a collegian in the Alpha Gamma Chapter at Henderson State University, I had a great mentor in our Chapter Advisor, Mary Jo Mann,” recalls Jenn. “She was cool. She listened to us and helped us. When I became an adult, I wanted to be like her.” So when the opportunity presented itself, Jenn became a Chapter Advisor and found that she enjoyed helping young people become the best versions of themselves. As a Chamber Champion, Jenn will continue being an advocate for the chamber and Denver business community, and will serve on the board of directors for the Denver Small Business Advisory Council. In addition to this award, Jenn has recently been recognized with the Spirit Award from the Denver Area Panhellenic. This summer, the high school students she mentored through Junior Achievement Rocky Mountain won 1st place during Business Week. This past school year, the high school team she coached through The FIRE Within – a mental health and suicide prevention organization – won the 2015/2016 Social Enterprise of the Year Award.

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Jenn was recognized for her service to the chamber, which includes being the Leads Group Leadership Chair Elect, GMAP Leader, and Chamber Ambassador. She serves as an ambassador to Denver’s business community, with the goal of Jenn Marshall with Delta Psi graduates (L-R) Angelina engaging new members. She was also recognized Dominguez, Taja Coleman, Jordan Stearns, Alissa for her involvement with youth in Denver, most Mushkin, and Jennifer Scott notably as the founder of SPHERE Education, an organization dedicated to coaching and creating positive opportunities for teens and young adults. In addition to founding the organization, she also serves as Adolescent and Young Adult Life Coach, making a direct impact on the youth she serves.

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Jenn Marshall, Alpha Gamma Chapter (Henderson State University) was recently honored as a Denver Metro Chamber of Commerce Chamber Champion for Summer 2016. The DMCC Champion is awarded to members of the chamber who go above and beyond in their chamber membership, involvement, and volunteering. Each year, four individuals in the Denver area receive this honor.


Crowning Achievements T H E AN C H OR

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On July 4, Jennifer Louie Trainum, Alumna Initiate in the Gamma Gamma Chapter, had the experience of a lifetime when she conducted the Tuscaloosa (Alabama) Symphony Orchestra. She took the baton for John Philip Sousa’s “The Washington Post March” in front of 8,000 spectators at the city’s sixth annual Celebration on the River Independence Day event. She also joined the orchestra as a violinist for the rest of the concert.

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Jennifer began playing the violin at age nine. She had hand surgery as a child, and found the bow to be a comfortable fit for her fingers. “I always loved the violin,” she says. “To me, it sounds like singing.” Jennifer played through middle school, high school, and college. She went on to earn a bachelor’s degree from Western Washington University and a master’s degree from Illinois State University, both in music and violin performance. Today, she teaches violin to adults and to children as young as four at the Community Music School. She has also performed several times with the Tuscaloosa Symphony Orchestra. The opportunity to conduct at the Celebration on the River presented itself at a silent auction fundraiser for the symphony. The conductor position and a private lesson with conductor Blake Richardson was one of the items up for auction. Naturally, Jennifer jumped at the chance to place a bid – and won. “I took a conducting course in college,” she recalls. “But that was it. We had a quick five-minute rehearsal, then I was on.” The piece is a short one – only a couple minutes long – but for Jennifer, it was an experience she won’t soon forget. “It required real teamwork,” she says. “I saw all the musicians look up at me. They were very supportive. It made me very happy to make music with my colleagues.” So, would she do it again? “Yes, I would love to,” she exclaims. “I have been playing in orchestras for years. This was a great way to see another side of things, and know what a conductor does to lead and keep the orchestra together.”

Send information about your (or a Sister's) notable accomplishments to anchor@alphasigmatau.org with the subject "Crowning Achievements"!


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Collegiate Chapter Updates Can you share any fun Sisterhood stories from over the summer - maybe a cool trip or fun get-together? Also, what is your chapter most looking forward to for the rest of this school year? Here is what they said!

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Alpha, Eastern Michigan University We attended a Detroit Tigers game that honored Eastern Michigan University and spent four fun days at a Sister’s lake house for our annual retreat. We are looking forward to working with 20 new members and visiting Ypsilanti’s Dress For Success.

Zeta Tau, Longwood University This summer, Sisters took some amazing vacations - visiting locations such as Yellowstone National Park, the beach on the Potomac River, and The Bahamas on a four-day cruise. This year, our chapter is most looking forward to recruitment in the spring semester! Everyone is ecstatic about this upcoming semester and can’t wait to wear our emerald green and gold on Bid Day.

Alpha Gamma, Henderson State University Over the summer, some Sisters purchased matching kayaks and went to a local lake to enjoy nature. Others attended Comic-Con in San Diego, and one Sister traveled to Haiti. On her trip, she experienced what it was like to truly have nothing but love to give and realized that is exactly the meaning of Sisterhood.

Beta, Central Michigan University Over the summer, a group of Sisters traveled to northern Michigan. They went to the beach, went tubing on the lake, and climbed the sand dunes. They loved sharing this experience together, while enjoying our state's beauty!

Rho, Southeastern Oklahoma State University This summer we had four collegiate members from Rho road trip to National Convention for the first time, and it was amazing! Our chapter is looking forward to bonding with new Sisters and preparing for our 85th Founders Day in May.

Alpha Epsilon, Western Illinois University As Sisters, we love being able to see each other in the middle of the summer! We even had a summer meet-up at school!

Delta, Indiana University of Pennsylvania The Delta Chapter had a summer full of travel! From beach trips to Maryland and New Jersey, graduation parties for Sisters, and even participation in an archaeological dig, these ladies were on the move!

Phi, Southeastern Louisiana University Our Sisters enjoyed visits with each other, and we participated in summer favorites like hiking and hanging out at the beach. Our chapter is looking forward to growing in Sisterhood.

Alpha Phi, West Chester University of Pennsylvania The Alpha Phi Chapter enjoyed a nice week-long getaway to Myrtle Beach, South Carolina, with all our Sisters and the Panhellenic community here. We are most looking forward to our continued Sisterhood that promotes women’s wellness in regards to our new philanthropy.

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Collegiate Chapter Updates

Beta Pi, Eastern Illinois University Two of our Sisters, Whitney Bennett and alumna Brianna Martian, had an internship together at French Lick Resort in Indiana. They loved being able to bond over a long day at work. They often sat on the veranda, had bonfires, and went shopping.

Gamma Lambda, Kutztown University of Pennsylvania Two of our Sisters spent the summer living and working together in Ocean City, Maryland. The Gamma Lambda Chapter is looking forward to welcoming new members into our chapter after recruitment!

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Beta Eta, Southern Illinois University Edwardsville We had so much fun going to the 41st National Convention in Jacksonville, Florida, this summer. We made so many connections with Sisters across the country and learned more about the Sorority's operations and programs. We can’t wait until the next Convention!

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Beta Iota, Millersville University of Pennsylvania In February, Millersville University of Pennsylvania hosted a Relay for Life event. In support of our Sisters and all those affected by cancer, the Beta Iota Chapter raised more than $1,900! Sisters walked more than 10 miles over the course of the 12-hour event.

Gamma Zeta, Frostburg State University Over the summer, many of our Sisters lived and worked in Ocean City, Maryland. Sisters got together to find jobs, housing, and hit the beach once school had ended. Our chapter is looking forward to an active semester while bonding within our Sisterhood.

Gamma Mu, West Virginia University Institute of Technology Our chapter is eagerly anticipating our last Homecoming in the town of Montgomery, West Virginia, before our transition to the new Beckley campus. We are excited to make more memories with our alumnae, collegiate sisters, and fellow students.

Beta Mu, Salisbury University At the start of our chapter's semester, our Chapter President planned an amazing retreat. We had a fun time bonding with each other and our advisors! We ended our day with pizza and a water slide. It was one of our best retreats ever.

Gamma Theta, Penn State Erie, The Behrend College Many of our Sisters had the opportunity to travel and see the world this summer, which we always encourage since it increases connections. Those who stayed worked very hard with internships and we could not be more proud!

Gamma Rho, Seton Hall University We had Sisters hanging out together all summer. We visited each other and went to Long Beach Island, New York City, and concerts together. Everyone loves summer, but there's nothing like coming back to Sisters in the fall!


Collegiate Chapter Updates

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Gamma Tau, Lebanon Valley College This summer, our Sisters enjoyed a great day at Tingley Lake. They deepened their friendships with swimming, hiking, and s'mores. It was a great time to come together and reconnect with Sisters.

Delta Alpha, Gannon University Our chapter met at Camp Lambek for a weekend over the summer. We went to the beach, helped the camp clean for the season, and tie-dyed t-shirts. We are looking forward to getting more involved on campus and with philanthropic events around Erie.

Delta Theta, Moravian College The Delta Theta Chapter has been working to support their local philanthropy, the American Heart Association. In addition to participating in a heart walk, they created the Jump for Olivia event in honor of a deceased Sister.

Gamma Upsilon, California State University, Los Angeles We enjoyed our summer break by participating in various get-togethers outside of school such as trips to Disneyland, Dodger Stadium, and places in and out of California. We're all looking forward to fall recruitment!

Delta Epsilon, Marist College This summer, our Chapter President Brianna Magamas and our Vice President of Growth Lourdes ColonFuentes had the amazing opportunity to participate in the 41st National Convention in Jacksonville, Florida. They learned how to manage social media, fun ways to get our members more involved, and much more. We look forward to implementing these new ideas in our chapter.

Delta Iota, Providence Campus of Johnson & Wales University Our Sisters went out of their way to visit other Sisters over the summer – it’s what keeps our bond so strong! The Delta Iota Chapter is looking forward to taking on our new local philanthropy. For the past two years, at the encouragement of our Faculty Advisor, we have participated in the Day One 5k, which raises awareness to end sexual violence. We wanted to give back to her for all she has done for us, and now this is an event we keep close to our hearts as well.

Gamma Omega, La Salle University This fall, we are very excited to partner with the B+ Foundation to help kids fight childhood cancer.

Delta Eta, Belmont University Some of our Sisters attended the 41st National Convention this summer and loved meeting our Sisters from all across the nation! The Delta Eta Chapter is looking forward to hosting Alpha Sigma Tau Week this fall and raising money for our local philanthropy, Girls Inc!

Delta Mu, Cumberland University Our favorite story from over the summer would have to be dinner at Los Compadres with our Sisters, including National President Tiffany K. Street! We are very excited for our very first structured recruitment this year, which was a huge success with lots of new Sisters!

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Collegiate Chapter Updates

Delta Psi, Denver Campus of Johnson & Wales University Two of our Sisters participated in our school’s study abroad program and met up with other Sisters. Our chapter is most looking forward to recruitment. We are always super excited to welcome new Sisters into our chapter.

Epsilon Epsilon, North Miami Campus of Johnson & Wales University Epsilon Epsilon Sisters bonded at their retreat at Disney World, and they’re thrilled to be celebrating their tenth anniversary this year!

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Delta Pi, Oglethorpe University This past summer, two Sisters studied abroad together in Barcelona for five weeks. They loved exploring Spain and having this once-in-a-lifetime memory together! This year, the Delta Pi Chapter is excited to create more memories with our Sisters!

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Epsilon Alpha, Embry-Riddle Aeronautical University Epsilon Alpha’s Chapter President and Vice President of Community Relations had a great time at this summer’s National Convention, and the chapter is looking forward to initiating 11 new Sisters this semester!

Epsilon Eta, The University of the Incarnate Word The Epsilon Eta Chapter made time for relaxing at their Sisterhood Retreat at Lake McQueeny, Texas, and they’ve already jumped into the school year with a Walk to END Alzheimer’s and a campus Kindness Wall to raise awareness during National Hazing Prevention Week.

Delta Upsilon, Saint Leo University Delta Upsilon is proud to have had 21 collegiate and alumnae Sisters in attendance at the 41st National Convention in Jacksonville. We were proud to have such a large turnout at Convention!

Epsilon Gamma, Armstrong State University The Epsilon Gamma Chapter had a great summer preparing for their largest new member class and their philanthropy event to raise money for the Mary Telfair Women’s Breast Cancer Center.

Epsilon Theta, Fairleigh Dickinson University Whether it was a beach day in New Jersey, a movie night with a New York City skyline backdrop, or hiking in California - there was always time to spend with Sisters over summer. This semester, we are continuing the focus on our Sisterhood and building better relationships with one another.

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Delta Tau, Oakland University The Delta Tau Chapter had a wonderful summer spending time together and celebrating their 15th anniversary! They have already held a dunk tank philanthropy fundraiser and are looking forward to their second Dancing with the Taus philanthropy event this year.


Collegiate Chapter Updates

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Epsilon Mu, SUNY University at Buffalo Epsilon Mu Sisters enjoyed hiking and hanging out by the pool while attending their retreat at a Sister’s home in upstate New York. As the semester begins, they’re looking forward to getting to know their new Sisters!

Epsilon Rho, SUNY Geneseo The Epsilon Rho Chapter is most excited about welcoming a Sister who is a transfer student into the chapter and enriching their Sisterhood through her experiences and perspective!

Epsilon Nu, McDaniel College The Epsilon Nu Chapter is so proud of their alumna Brittney Lenz, who biked from Baltimore to San Francisco, leading her team in the 4K for Cancer and raising almost $10,000 for the Ulman Cancer Fund!

Epsilon Sigma, Bridgewater State University This summer, we held a Sisterhood retreat on the beach, and we got to know our Sisters better! This year, we're looking forward to recruitment to help new members feel welcomed.

Epsilon Omicron, University of Southern Indiana Epsilon Omicron Sisters were busy traveling all over the world this summer! Many Sisters participated in the Disney College Program in Orlando, and several ladies also studied abroad and volunteered in undeveloped countries over their breaks. The chapter loves receiving letters from these Sisters and supports them by sending care packages.

Epsilon Tau, Kenyon College This school year, our chapter looks forward to bettering our community, both through establishing relationships with on- and off-campus groups, and engaging in service projects that promote causes close to our hearts – like education, the environment, and women's rights. We also look forward to welcoming wonderful new women into our Sisterhood and bonding as a Kenyon and Alpha Sigma Tau family.

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Epsilon Upsilon, Dalton State College Our chapter had our very first formal recruitment and we welcomed 17 amazing new members! Now, we look forward to carrying out the events we have been planning. This semester will encompass many firsts for us and we are excited.

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Alumnae Chapter Updates We asked alumnae to share fun Sisterhood stories from over the summer - maybe a cool trip or fun get-together! Also, what is your chapter most looking forward to for the rest of this year? Here's what they had to say!

Boston

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Baltimore

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Baltimore alumnae kicked off the summer with a champagne brunch at Yellowfin Steak & Fish House. Eight members attended the 41st National Convention in Jacksonville, Florida, where we received the Martha Drouyor Belknap DeCamp Outstanding Alumnae Chapter Philanthropy Award! We had a blast at our annual pool party and cookout, a family event where we try a “mystery meat” as an appetizer; this year’s exotic choice was armadillo. In addition to enjoying time in the sun, we collected school supplies to donate to the local school district for the beginning of the school year. We are excited for our annual end-of-year cookie exchange, which is always a huge hit. Each Sister brings a batch of their favorite homemade holiday cookies, which we divide up to take home, in addition to sharing stories and recipes.

Chapter President Athena Mota, Vice President Sailynn Doyle, and Publicity Director Joanna Barrett traveled to Jacksonville, Florida, for the 41st National Convention in June. Joanna taught yoga each morning and was an educational speaker. Athena and Sailynn agree that their favorite part of Convention was Diane Henderiks’ talk: “She was funny and inspiring, and it was great to see a sister so successful in her career.” Also this summer, Joanna Barrett, Samantha Karwin, and Kellie Vehlies volunteered at the Seeds of Hope garden, which provides fresh produce to more than 40 residents of the Pine Street Inn housing shelter. The chapter has adopted this initiative as their new local philanthropy project, and chapter members volunteer regularly.

Central Indiana

In July, we had a great time cheering on the Indianapolis Indians baseball team. This fall, we’re looking forward to having more get-togethers at members’ homes, such as barbecues and potlucks, and supporting the Women’s Wellness Initiative.

Detroit Metro Buffalo

Chapter members enjoyed the annual Mystery Trip in June. This year the group visited the Frank Lloyd Wright– designed Fontana Boathouse, and the Colored Musicians Club Museum. The club, which is still in operation, has many interactive exhibits and a rich history that includes regular performances by top jazz musicians such as Duke Ellington, Billie Holiday, and Ella Fitzgerald. Afterward, Sisters visited over lunch at the unique Buffalo RiverWorks.

At the end of summer, the Detroit Metro Alumnae Chapter had a barbecue with family and friends to celebrate the beginning of fall. We ate good food, played games, and caught up on our Sisters’ summer adventures. Looking ahead, we are excited for our annual Adopt-a-Family philanthropy, when we sponsor a family with Christmas gifts. We will celebrate Founders Day with other alumnae and collegiate chapters.


Alumnae Chapter Updates Lowell

Edwardsville

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Greater Chicago

The ladies of the Greater Chicago Area Alumnae Chapter had an eventful summer, beginning with a 20th anniversary potluck in June, just a few weeks before the 41st National Convention. We celebrated the opening weekend of the Rio Olympics with a barbecue, and took on Oak Street Beach off Lake Michigan for an August happy hour event. We’re looking forward to fall with a full calendar of events to close out 2016.

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The Edwardsville alumnae focused on “Summer in St. Louis” with a tour of the Anheuser-Busch brewery and lunch at the Biergarten, jazz night at the Missouri Botanical Garden, and a Cardinals–Cubs game at Busch Stadium. Upcoming events include serving dinner at the Ronald McDonald House near Cardinal Glennon Children’s Hospital, sorting food during the Scouting for Food event, and a Christmas party with a food collection for a local food pantry.

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During the summer, we had quite a turnout at a barbecue hosted by one of our alumnae, Katie Cook. Many Sisters attended with their families and it was wonderful to see the children play together. A boat ride and ice cream truck were a big hit with everyone. The chapter is planning a holiday party/fundraiser on December 3 with games, desserts, and a photo booth. Plans are still in the works and we have high hopes for a great turnout.

Northern Virginia

The Northern Virginia Alumnae Chapter kicked off another year with our September event, We Want S’more Alums Like You! We are looking forward to a year filled with new events, more philanthropy, and great Sisterhood.

Erie

The Erie Alumnae Chapter attended Buck Night at the Erie Seawolves game. Sisters and family members had the chance to catch up during a busy summer and enjoy a beautiful evening cheering for Erie’s minor league baseball team.

Phoenix/Valley of the Sun

The sisters of PVOS Alumnae Association held a donation drive for our local philanthropy, Phoenix


Alumnae Chapter Updates Children’s Hospital. We collected more than 100 packages of crackers, granola bars, fruit snacks, and other food items. We are excited about our upcoming events: a yoga social, a Founders Day celebration on November 5, and an ugly sweater party and trinket exchange on December 11.

President Ronica Jackson and Activities Chair Diana Ramirez attended the 41st National Convention and brought back an incredible energy to do more with our association. Our next event will be a volunteer day at Yaqui Animal Rescue, where we will bathe dogs, work with cats, and help with other activities. Future events include pumpkin carving, a bowling night, fitness group, and our annual Yellow Rose Banquet.

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Pittsburgh

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The Pittsburgh Alumnae Association is all about having a good time and meeting other Sisters. In May, we enjoyed an evening at Painting with a Twist, and had a good mix of older Sisters and those looking to become more involved. We look forward to our Founders Day celebration, Adopt-aLibrary book drive for local schools, Dress for Success clothing drive, and another fun night of painting at our holiday party.

St. Louis

On August 27, we attended River Music Fest, a fundraiser for Ride On St. Louis, our local philanthropy. Held on the grounds of the Anheuser Estate on the banks of the Mississippi River in Kimmswick, Missouri, the event features live music, tours of Mabel Anheuser’s summer home, horseback riding and activity booths for children, a country-themed food court, and emergency/rescue vehicle displays. We contribute by donating money as well as raking the fields beforehand to remove debris that might hurt the horses’ hooves.

Southeastern Louisiana

Several sisters attended the 41st National Convention in Jacksonville, Florida, this summer. Many memories were made, and talk of attending the 42nd Convention in 2018 in Pittsburgh has already begun. We gathered with the ladies of the Phi Chapter (Southeastern Louisiana University) for Alumnae Day, and had a great time playing bingo and getting to know them. As Homecoming approaches, we look forward to getting together and renewing friendships with our Sisters.

Ypsilanti–Ann Arbor

Rio Grande Valley

The RGV Alumnae Association celebrated the first year of our journey with a karaoke night with the collegians of the Epsilon Beta Chapter (University of Texas Rio Grande Valley). This summer, Association

Several members attended the 41st National Convention in Jacksonville, Florida. Afterward, a few Sisters traveled down to Orlando to enjoy more time together and experience the magic of the Wizarding World of Harry Potter theme park. We look forward to hosting more fun activities and events, such as our apple orchard trip in October, and Founders Day celebration in November.


Anchoring Thoughts By Kate Sweeney, Gamma Theta, The Anchor Editor As Editor of The Anchor, I understand the importance of communication. Sending a clear and honest message is important. However, printed communication – magazines, newspapers, emails, letters – provides an opportunity to re-think and edit the message that is being sent. A sentence written can be changed. A misspelled word can be edited, or even auto-corrected.

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To communicate with people face-to-face is a balancing act. Verbal and non-verbal communication must come together in harmony to accurately connect with other people, and assure that others respect our opinions and ideas. Words are only a part of communication; tone of voice, body language, and facial expressions can all affect how we communicate. Active listening is crucial.

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I’m a Property-Casualty Insurance Underwriter. Part of my job is to speak with agents on a daily basis and make certain that our insureds have the best and most appropriate insurance coverage for their needs. A big part of my job includes saying “no” – however, simply saying that word doesn’t cut it in business; people want answers and explanations. But providing answers that clearly state why we can’t write a policy, while also being sympathetic without apologizing for our reasoning, can be a complicated and difficult task. Every agent is different, and understanding how each of them reacts to such news can also be difficult, but learning their habits and reacting in the proper way enhances the relationship. Those relationships lead to trust and improved future business transactions. While communication with people we know is clearly important, communicating with strangers can be equally so. I recently went to Starbucks and ordered a coffee; my usual – a tall vanilla iced coffee with milk. The first time it was placed in front of me, there was no milk. On a Sunday morning, Starbucks is busy and teeming with people. The staff is running back and forth, efficiently moving at what sometimes appears to be the speed of light. I thought about just grabbing the coffee and not making a big deal about the situation, but instead I grabbed an employee’s attention when I could. I said politely that I wanted milk. I felt bad about asking, but I also wanted my coffee the way I liked it, and I think the employee could see in my facial expressions and hear in my tone of voice that I did feel sympathetic. They turned to me, smiled, apologized, said that it wouldn’t be a problem at all, re-made my coffee, and finished the exchange by saying, “Have a nice day!” Even small communications can feel overwhelming and intimidating at times, but saying what we want and intend in a calm way and reacting in a positive manner can sometimes make someone’s day better, even for just a brief moment. Whether you’re a parent speaking to a child, a college administrator advising a student, a businessperson negotiating with a colleague, or an early-riser looking for that caffeine boost from your local barista, communicating your ideas, wants, and needs in a clear and meaningful way is essential to accomplishing your goals … and to getting your morning coffee!


Officer, Volunteer, and National Staff Directory NATIONAL COUNCIL National President Tiffany Street, Delta Mu tstreet@alphasigmatau.org National Vice President Erika McManus Bukva, Delta Rho ebukva@alphasigmatau.org National Vice President Emma Bunnell Rice, Phi ebunnell@alphasigmatau.org National Vice President Sara Brown, Gamma Pi sbrown@alphasigmatau.org National Vice President Jenni Kemmery Nowotnik, Delta jnowotnik@alphasigmatau.org National Vice President Kortney Powlison, Gamma Tau kpowlison@alphasigmatau.org

NATIONAL PANHELLENIC CONFERENCE DELEGATION

PAST NATIONAL PRESIDENTS

VOLUNTEER PERSONNEL Academics Coordinator Amy Sherman St. John, Zeta Tau Historian Jenn Marshall, Alpha Gamma New Member Coordinator Jennifer LaBonte, Delta Omicron Master Facilitators Melissa Hatfield Atkinson, Gamma Mu; Lauren Bolden, Alpha Phi; Jennifer Cohen, Gamma Rho; Lisa-Marie Cox Fredericks, Beta Xi; Jenny Greyerbiehl; Grace Johnsen Nelson, Beta Eta; Kathleen Wheat Perschbacher, Gamma Xi; Jade Silva; Nicole Turnage, Beta Rho

THE ANCHOR anchor@alphasigmatau.org Editor Kate Sweeney, Gamma Theta Alumnae Editor Beverly Singel Molnar, Delta Collegiate Editor Shanee Frazier, Gamma Rho Collegiate Editor Leah Hollingsworth, Delta Upsilon Collegiate Editor Kelli Purcell O’Brien, Delta Eta Design Editor Michelle Zewe, Alpha Tau Photo Editor Melanie Martin, Delta Eta Staff Writers Joanna Barrett, Epsilon Epsilon; Darcy Coulter, Epsilon Xi; Tori Dixon, Epsilon Gamma; Shanee Frazier, Gamma Rho; Leah Hollingsworth, Delta Upsilon; Ashley Hoogstraten, Beta Pi; Lauren Irby, Zeta Tau; Beverly Singel Molnar, Delta; Samantha Rill, Delta Delta; Elizabeth Schilling, Delta Upsilon; Elizabeth Miller Villegas, Delta Rho; Lauren Crawford Welch, Delta Psi;

BOARD OF TRUSTEES Chair Patricia Nayle, Phi pnayle@hal-pc.org Secretary Martha Drouyor DeCamp, Alpha Members Amy Brooks, Alpha Xi; Erika McManus Bukva, Delta Rho; Carol Cooper, Zeta Tau; Cynthia McCrory, Alpha Alpha; Emily Ashby McIntire, Alpha Lambda; Patricia Klausing Simmons, Delta

HEADQUARTERS STAFF

Executive Director Jim Paponetti jpaponetti@alphasigmatau.org Associate Executive Director of Member Services Angie Bong abong@alphasigmatau.org Director of Meetings and Events Rachel Bourgeois Green, Phi rgreen@alphasigmatau.org Director of Development Emily Kindred, Beta Delta ekindred@alphasigmatau.org Director of Operations Holly Morris hmorris@alphasigmatau.org Director of Finance Pam Myhre, Gamma Theta pmyhre@alphasigmatau.org Director of Marketing and Communications Ben Nemenoff bnemenoff@alphasigmatau.org Growth and Extension Coordinator Ashley Smith, Psi aksmith@alphasigmatau.org Chapter Services Coordinator Kate Wehby, Gamma Xi kwehby@alphasigmatau.org Accounting Specialist Suzette Greene sgreene@alphasigmatau.org Member Engagement Coordinator Justina Solties, Gamma Theta jsolties@alphasigmatau.org Member Engagement Coordinator Kirsten Heck, Gamma Pi kheck@alphasigmatau.org Communications Specialist Michelle Zewe, Alpha Tau mzewe@alphasigmatau.org Educational Consultant Emily Boockoff, Epsilon Sigma eboockoff@alphasigmatau.org Educational Consultant Megan Smith, Gamma Rho msmith@alphasigmatau.org Educational Consultant Sarah Pinkerton, Delta Pi spinkerton@alphasigmatau.org Administrative Assistant Jessi Zabriskie admin@alphasigmatau.org

35 F AL L 2016

1984-1986 Gail Shockley Fowler, Alpha Lambda 1986-1992 Patricia Nayle, Phi 1996-2002 Martha Drouyor DeCamp, Alpha 2002-2008 Patricia Klausing Simmons, Delta 2008-2014 Christina Duggan Covington, Alpha Lambda

NOMINATIONS COMMITTEE

nominations@alphasigmatau.org Chair Shauna Heinsler Jackson, Delta Alpha Members Shae McLin, Phi; Rachel Roller, Delta Pi; Pam Steele, Psi; Dr. Kristin Walker, Alpha Lambda Alumna Alternate Brandy Pate, Upsilon Collegian Alternate Taylor Hogg, Zeta Tau

T H E AN C H OR

NPC Delegate Jamie Jones Miller, Psi jmiller@alphasigmatau.org NPC 1st Alternate Delegate Elizabeth Knaus McOsker, Alpha Lambda bmcosker@alphasigmatau.org NPC 2nd Alternate Delegate Carol Zorger Mooney, Alpha Lambda cmooney@alphasigmatau.org NPC 3rd Alternate Delegate Joanne Rupprecht Walter, Psi jwalter@alphasigmatau.org

NATIONAL FOUNDATION BOARD

foundationinfo@alphasigmatau.org President Kristin Haskin, Beta Pi Vice President Rita Bertolino, Phi Vice President Jamie Jones Miller, Psi


Indianapolis, IN Permit 5409

National Headquarters 3334 Founders Road Indianapolis, IN 46268

We Want to Share Our Sisterhood with

More Women!

Lost Sisters

Help Alpha Sigma Tau find “Lost� Sisters who are missing a phone number, email, and/or mailing address in their member records. That way, the Sorority can reach out and keep them in our Sisterhood - enriching everyone's experience. Do you know a Lost Sister? Find out at

alphasigmatau.org/lost

There you can search for individuals by chapter. If you see someone you know, you can click her name and suggest contact info to be added to her member record.

Questions? Email communications@alphasigmatau.org

The Anchor: Fall 2016  

Fall 2016 issue of Alpha Sigma Tau's member magazine, The Anchor.

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