( marissa berger interactive, inc.) www.marissaberger.com / 925.969.9132
our process BETA TESTING For features upon which the proper function of other website features relies, beta testing is often performed in the middle of the development phase. All other beta testing will occur during the period directly following the main development phase. As beta testing comes to a close, mb/i will conduct a walkthrough presentation for Akernet’s staff to orient them to the website before activation. SITE ACTIVATION Site activation will take place following beta testing and when mb/i changes the server settings on the live server to make the site accessible via Akernet’s domain name. A one-week revision request period will allow Akernet the opportunity to discover and correct any final necessary edits to site content and formatting. TRAINING Directly following site activation, mb/i will conduct a step-by-step web-based training session. … throughout this process, mb/i will provide: PROJECT COMMUNICATION & ORGANIZATION Not one, but two project managers will be assigned to this project. One will focus on the day-to-day needs, while the second will focus on key milestones. In order to insure efficient project communications between all parties, mb/i will utilize Basecamp*, a web-based project management and collaboration tool. It is highly intuitive and will allow for both mb/i and Akernet to share files, messages, timelines and tasks. Most other communications will be conducted via email, telephone or online webinar-style meetings. In most cases, Akernet staff will communicate directly with Marissa Berger, project manager and Aaron Rubman, content manager. When appropriate, mb/i will provide for direct communication between client’s staff and mb/i’s technicians to expedite the development process.
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See tools/vendors appendix on page 27 for descriptions and intended use
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