ROSTERING & ATTENDANCE
CLOCK IN AND CLOCK OUT PROCEDURE At the Eastern Hotels Group, we use Deputy to record shifts worked through The Kiosk (IPAD). TO AVOID INCORRECT PAYMENT ALWAYS CLOCK ON and OFF for your shifts and breaks.
AVAILABILITY If employees have family and or study commitments, the Eastern Hotels Group will attempt to accommodate them as best as possible, considering the operation requirements of the business. Rosters will be done at least a week in advance. To request a specific day off you will need to make a request via the Deputy application with an explanation. ALL STAFF are responsible for managing their own availability and ensuring all changes are approved by a Manager
SHIFT SWAPPING In the event of an emergency any shift swaps must be approved by a manager prior to the shift to ensure that the shift is covered by a suitable staff member. It is a minimum requirement that shift swaps are communicated 24 hours prior to shift commencement.
PUNCTUALITY Please be punctual when commencing your shift. The start time as it appears on the roster is the time you are expected to be at your work station ready to carry out your duties, we recommend you arrive 10minutes early to each shift If you are unable to commence your shift on time, you must phone the Duty Manager to advise them of the delay.
EASTERN HOTELS GROUP | SHOAL BAY COUNTRY CLUB | EMPLOYEE HANDBOOK
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