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Smooth Operators Star Tour Operator for Online Training, Roadshows & Workshops Winner: Classic Collection Holidays
Runner Up: Jet2holidays Finalists: Attraction World, Kuoni, Sandals Resorts, Wendy Wu Tours
The Star Tour Operator For Online Training, Roadshows & Workshops was Classic Collection. Vanda Bauer, the operator's head of marketing & PR, collects the award.
Star Specialist Operator to the Mediterranean Winner: Cyplon Holidays Runner Up: Anatolian Sky Holidays Finalists: Classic Collection Holidays, Jet2holidays, Olympic Holidays, Prestige Holidays A massive THANK YOU to all the agents that voted for us once again and equally to all the agents that have supported Cyplon over the last 41 years . To win this a second time is awesome. We are ecstatic Tass Anastasi, sales & to see that the award we marketing director of Cyplon have just won, matches our Holidays, celebrates his award for Star Specialist Operator To new branding with the The Mediterranean with Travel strap line, “The Home of Bulletin's Jeanette Ratcliffe. Mediterranean Holidays". To further strengthen this statement we will be offering quality holidays to Tunisia, Morocco, Malta, Sicily, Sardinia, Egypt, Cyprus, Greece & Her Islands. A big thank you to The Cyprus and Greece Tourist offices in London for their support." Jayne Scott, national sales manager, Cyplon Holidays
Star Specialist Operator to Europe Winner: Classic Collection Holidays Runner Up: Kirker Holidays Finalists: Cresta, Olympic Holidays, Prestige Holidays Since Nick Munday took the helm at Classic Collection Holidays in 2002 he has pursued excellence in all aspects of the business and is proud of Classic’s exceptionally high service levels both in the UK and overseas 99% of the operator’s customers confirm that they would definitely book another Classic holiday and would additionally recommend the company’s luxury short-haul holidays to family and friends. The operator’s Sussexbased reservations team is comprised of highly motivated experts who know the importance of delivering the right tailor-made holiday to match customers’ expectations, and it is the flexibility of the product (departure airport, duration, choice of board basis
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and room type) coupled with the knowledge and expertise of the staff, plus a robust price promise guarantee, that has led to Classic’s success with agents. Increasing in size from four destinations in 2002 to more than 27 in 2013, Classic’s on-the-road team are available to train agents and an equally important role is for them to report back to the marketing team about holiday trends and ‘what the agents expect from Classic’. It is the strength of these relationships together with the company ethos to treat others (customers, agents and suppliers) as we wish to be treated ourselves that ensures Classic stands apart from its competitors. Collectively, as a company, we loathe the 'computer-
Vanda Bauer, head of marketing & PR for Classic Collection Holidays, picks up the award for Star Specialist Operator To Europe. She is pictured with Travel Bulletin's Simon Eddolls.
says-no' culture and, because we know we can offer a superior yesservice over the telephone, we feature an informative but non-bookable website, instead providing a freephone number 0800-008 7288 for agents to contact us.