2011 Alachua County Annual Report

Page 1

Where Nature, Culture and Innovation Meet

Alachua County 2011 Annual Report

Board of County Commissioners

Paula M. DeLaney Chair

12 SE 1st Street • Gainesville, FL 32601 • 352-264-6900

Mike Byerly Vice Chair

Susan Baird

Rodney J. Long


Randall H. Reid


Lee Pinkoson Commissioner

Dave Wagner

County Manager

County Attorney



It is the mission of Alachua County government to provide responsive, quality service to our citizens and to assure the sustainability of our County and its communities by balancing the concerns for economy, environment and social well being within all of our programs.

Alachua County government is a value-driven organization dedicated to responsive, respectful and courteous customer service. Alachua County is viewed as an innovative and progressive leader in the provision of effective and efficient County services, recognizing the needs of its diverse community. The County provides an environment that encourages mutual respect, open communication and sharing of ideas in the decision making process. This process includes partnerships with public and private organizations, neighborhoods and employees of Alachua County. Alachua County government works with the community to effectively plan for growth, with the goal being to balance environmental, social and community development needs.



Table of Contents

In this report:


03 County Commissioners 04 Historical Highlights 06 Financial Information 08 Your Property Taxes

10 Public Works 12 Fire Rescue 14 Community Support Services 16 Administrative Services 18 Court Services 2

20 Information & Telecommunication Services 22 Growth Management 24 Environmental Protection 26 General Governance

12 SE 1st Street • Gainesville, FL 32601 • 352-374-5204

From the County Manager

Dear Citizens, I am pleased to present the 2011 Annual Report. This is my final annual report to the citizens of Alachua County as I have accepted the County Manager position in Sarasota County. The past 12 years as Alachua County Manager have been some of the most satisfying in my 36 years of public service. It has been a pleasure to serve the County Commission and our citizens. It has been a privilege to live in this amazing university community and my three children have all graduated from UF. I leave behind a talented staff and qualified Acting County Manager, Richard Drummond. It seems appropriate to expand the scope of this report to also reflect on the tremendous progress made over this period and the challenges still pending. Managers are temporary stewards of the communities they serve and each era brings new problems. National emergencies highlight our tenures as do economic cycles. For me, the past decade started with the preparations and fears concerning the Y2K turnover. I remember announcing the unfolding tragedy of 9-11 at a commission meeting and the immediate intensity of anti-terrorism planning activities. In 2004, we survived the four hurricanes and the major clean up. More recently, the recession disrupted our revenues and bonding abilities and we dealt with the international events associated with the Quran burning. There are many accomplishments that I am proud of: a state of the art comprehensive plan and supporting land development regulations, the construction of a criminal courthouse through passage of the One Cent, One Year Infrastructure Sales Tax, the passage of the Wild Spaces/Public Places Infrastructure Tax and through it, the acquisition of conservation lands, construction of a senior center, and the ground breaking for a new recreation center at Kanapaha Park. We constructed an Emergency Operations/Combined Communications facility, three additional fire rescue stations, and we expanded the jail. Citizens approved a sales tax for CHOICES Healthcare in 2004 that created an innovative healthcare program for the working poor. Alachua County has received national recognition for our budget and performance management systems. We have increased the quality and quantity of our communications with the public through digital products and social networking. We instituted cutting edge energy conservation, alternative energy and fleet reduction practices, created programs to reduce homeless and hunger, adopted campaign finance reform, worked towards a no-kill animal shelter, and reduced jail crowding through the nation’s best alternative treatment programs. We have sought methods of diversifying revenues away from property taxes due to the significant amount of non-taxed property in the County. On the following two pages, I have included four charts that highlight transportation expenditures, criminal justice expenditures, employee reductions, and land conservation. The charts focus on the following: 1. Transportation Expenditures – The past 12 years have seen the greatest investment in roads in the County’s history. Since 1999, General Fund and gasoline taxes totaling over $151,141,483 have been budgeted and expended on road maintenance. I was disappointed by the narrow defeat of the Better Parks and Better Roads sales tax referendum in 2004. However, I remain hopeful that the future surtax being discussed by citizens and the County Commission has a chance to address the growing backlog of transportation projects. 2. Criminal Justice Expenditures – The County Commission has demonstrated through budget allocations that the safety and rehabilitation of our citizens is important. It dominates our General Fund spending. This chart shows that the criminal justice umbrella, which includes jail spending, law enforcement, the judiciary, and court services, makes up 46% of General Fund expenditures. 3. Employee Adjustments since FY2007 – Through responsible and frugal budgeting, the County has responded to the economic downturn in many ways. This chart shows a reduction of over 57 employees since FY2007. I am very proud of how county employees absorbed a heavier workload in the midst of these changes. 4. Alachua County Forever – The voter approved Alachua County Forever land conservation program has preserved nearly 20,000 of acres of habitat and sensitive environmental land. Through this innovative program, the County has been a conscientious, innovative, and progressive leader in land conservation. The chart highlights the effective leveraging of County dollars. This program has improved the quality of life for current and future generations. The future will require a continued spirit of cooperation and collaboration among citizens and their elected officials. I am confident that Alachua County will continue to be an innovative, vibrant, and sustainable community. Our Commission-Manager form of government works well. I have appreciated the opportunity to serve you and wish you both peace and prosperity.

In Public Service, Randall H. Reid, County Manager 3

County Manager’s Highlights

Transportation Expenditures by Fiscal Year - FY99 thru FY11 Pre-Bonding Expenditures

Bonding Begins

Recession, Gas Tax & New Surtax Discussion


Fiscal Year 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Total

Total $ 9,504,759.45 $ 9,829,536.71 $ 9,078,918.70 $ 10,259,175.46 $ 7,430,061.13 $ 8,212,975.96 $ 8,090,835.82 $ 13,046,128.81 $ 13,055,792.31 $ 18,176,413.88 $ 16,335,853.48 $ 14,115,721.01 $ 14,006,311.00 $ 151,142,483.72

$18,000,000.00 $16,000,000.00 $14,000,000.00 $12,000,000.00 $10,000,000.00 $8,000,000.00 $6,000,000.00 $4,000,000.00 $2,000,000.00

$0 $-

1999 2000 2001 2004 2005 2006 2007 2008 2009 2010 2011 2011 1999 2000 2001 2002 2002 2003 2003 2004 2005 2006 2007 2008 2009 2010

Roads surtax fails Bonding for roads projects begins

5¢ Gas Tax implemented

Economic downturn reduces revenues

Criminal Justice Spending at 46%, Dominates General Fund Expenditures Countywide Utilities $2,793,759 - 2% Community Redevelopment $4,524,762 - 4%

Criminal Justice Spending: Jail (including inmate medical) $28,606,723 - 23%

Other BoCC Departments $15,734,979 - 13% Other Constitutional Officers $11,299,807 - 9%

Other Criminal Justice and Courts $12,555,348 - 10%

Reserves $5,619,003 - 4%

Law Enforcement Countywide $15,848,052 - 13%

Capital Projects $3,137,561 - 2% Emergency Management and Medical $10,454,613 - 8% General Government - Countywide $15,031,882 - 12%


Alachua County Board of County Commissioners Commission Employee Reductions Reflect Economic Decline

Employee Adjustments Since Fiscal Year 2007 Up To And Including Fiscal Year 2012 FY07







Non-Departmental (Prev in AS AD)







Informa on & Telecomm Serv







General Government







Administra ve Services (AD) AS







Community Support Services







Court Services







Public Safety







Environmental Protec on







Growth Management (GM)







Public Works (PW)








3.00 891.40

3.00 871.55

3.00 863.80

Special Expense


Capital Projects (Prev in PW & GM) BoCC Total 920.92


Alachua County Forever: Leveraging Conservations Dollars 100


Partner Share of Purchase Price 90

County Share of Purchase Price



80 70 60 50 40 30 20


10 0 2003











2012 Projected

Purchase Price ($ Millions)

Total Acres Conserved (1000s)

Wild Spaces Public Places Referendum Passed

Total Acres Conserved


Financial Information FY 2011 Adopted Budget - Revenues All Funds - $327,461,964 Beginning Fund Balance $50,245,293 - 15%

Permits, Fees & Special Assessments $11,317,654 - 4%

Transfers from Constitutionals $1,881,839 - 1%

Interfund Transfers $25,489,513 - 8%

Fines and Forfeitures $477,533 - <1%

Intergovernmental Revenue $26,503,252 - 8% Other Taxes $36,729,195 - 11%

Ad Valorem Taxes $115,604,636 - 35%

Miscellaneous Revenue $6,259,448 - 2%

Charges for Services $52,953,601 - 16%

FY 2011 Adopted Budget - Expenditures All Funds by Major Function - $327,461,964 Internal Service Programs $20,762,378 - 6%

Capital Projects $10,862,716 - 3% Non-Departmental $8,439,013 - 3%

Debt Service $21,046,568 - 6% Interfund Transfers $25,489,513 - 8% Reserves $37,207,864 - 11%

Board of County Commissioners $122,980,427- 38%

Sheriff, Constitutional Officers, and Judicial Officers $80,673,485- 25% • Sheriff: $66,354,803- 20%

• Tax Collector: $4,422,878 - 1% • Property Appraiser: $3,938,971 - 1% • Judicial: $2,368,335 - 1% • Clerk of Court Finance: $1,852,531 - 1% • Supervisor of Elections: $1,735,967 - 1%


FY 2011 Adopted Budget - Revenues General Fund - $125,606,489 Interfund Transfers $4,672,792 - 4%

Miscellaneous Revenue $2,937,509 - 2%

Transfers from Constitutionals $1,678,646 - 1% Permits, Fees & Special Assessments $245,000 - <1%

Intergovernmental Revenue $4,434,216 - 4% Beginning Fund Balance $6,375,544 - 5%

Fines and Forfeitures $13,533 - <1%

Charges for Services $9,520,197 - 8%

Ad Valorem Taxes $95,729,052 - 76%

FY 2011 Adopted Budget - Expenditures General Fund Only by Major Function $125,606,489 Community Redevelopment Areas $4,524,762 - 4% Countywide Utilities $2,793,759 - 2%

Reserves $5,619,003 - 4% Countywide Capital Projects $3,137,561 - 3%

Sheriff, Constitutional Officers, and Judicial Officers $58,027,727 - 46% • Sheriff: $45,205,361 - 36%

Board of County Commissioners $45,439,833 - 36%

• Tax Collector: $3,955,148 - 3% • Property Appraiser: $3,938,971 - 3% • Judicial: $1,522,559 - 1%

Mandated Programs $6,063,844 - 5%

• Clerk of Court Finance: $1,852,531 - 2% • Supervisor of Elections: $1,553,157 - 1%


Your Property Taxes

How Your 2011 Property Taxes Were Divided This is a representation of how each property tax dollar is divided for property owners in the unincorporated area. All Alachua County property owners pay only 15.96¢ per property tax dollar for countywide programs provided by the County Commission. Property owners in the unincorporated area pay a Municipal Services Taxing Unit (MSTU) of only 7.02¢ per property tax dollar for municipal services provided by the County Commission. Property owners living within municipalities pay their city’s property tax instead of the MSTU. 17.48¢ to the Sheriff, & Other Constitutional & Judicial Offices

15.96¢ to County Commission Programs

1.52¢ to cities for Community Redevelopment

1.90¢ to Reserves

1.14¢ to Capital Projects

38¢ to the County General Fund

15.96¢ to County Commission Programs This is to fund programs and services provided by County Departments including Public Works, Fire Rescue, Court Services, Community Support Services, Administrative Services, General Governance, Growth Management, Information & Telecom Services, and Environmental Protection.


6¢ to Libraries

2¢ to Water Management District

5¢ to County Commission Provided Fire Services This is a Municipal Services Taxing Unit (MSTU) paid by property owners in the unincorporated area for fire services. Property owners in the cities of Archer, Hawthorne, and Waldo also pay this MSTU as they have opted into an agreement for the County to provide their fire services.

6.76¢ to the Sheriff

5¢ to County Commission Provided Fire Services

2.02¢ to County Commission Provided Municipal Services

0.92¢ to Reserves

0.3¢ to Capital Projects

15¢ to the MSTUs

39¢ to the School Board

2.02¢ to County Commission Provided Municipal Services This is a Municipal Services Taxing Unit (MSTU) paid by property owners in the unincorporated area for County provided municipal services such as codes enforcement, planning, and environmental protection.


Public Works

5620 NW 120th Lane • Gainesville, FL 32653 • 352-374-5245

MISSION STATEMENT: To provide stewardship of assigned County-owned infrastructure and equipment and work with the community to support growth that balances environmental, social and community development needs. Click or scan the code to visit Public Works’ website

OVERVIEW The Alachua County Public Works Department maintains the County’s 916 miles of roads and right-of-ways manages the County’s fleet of 767 motorized and 78 non-motorized pieces of equipment, reviews the engineeringrelated components of new development in support of the County’s growth management activities, provides waste management and recycling services, provides animal control and sheltering services and plans, builds and maintains the County’s parks and recreational facilities.

ACCOMPLISHMENTS Engineering and Operations

Waste Management

• • • • •

• Attained 43% recycling rate county-wide approved by Florida Department of Environmental Protection • Incorporated the use of overweight permits for the transfer station trucking operation, saving over 10,000 gallons of fuel and approximately $175,000 in reduced hauling costs • Relocation of Waste Collection Offices from Downtown to Waste Management Home Offices for an annual General Fund savings of approximately $30,000

Lane-miles resurfaced – 22.13 Unpaved roads surface treated – 12.84 Miles of sidewalk added – 2.7 Trees planted – 250 In September 2011, the Board of County Commissioners directed staff to proceed with the development of a 2012 ballot initiative for a 1-cent Charter County Transportation System Surtax. Following this directive, the Division has presented to the Board information and recommendations specific to the County’s road system. Staff estimates the County’s pavement management needs to be $378,000,000. Roughly 85% of the 677-mile roadway inventory is currently in need of some capital repair. Staff has been tasked with contacting the local municipalities to begin discussions

Parks • A ribbon cutting event was held May 14, 2011 to celebrate the completion of the Jonesville ball field complex and renaming the park the “Rotary Park at Jonesville” • Completion of a management agreement with Gatorball Baseball Academy for the management of the Jonesville ball field complex • Completion of the Kanapaha Park Community Center design and contract for construction which began in October 2011

Fleet • • • •

Customer satisfaction rate – 97% Billing to external customers – $130,829 Work orders completed – 4,689 5-5-5 fuel reduction plan end of 3rd year results: ◦◦ 24 vehicles removed from Fleet Management ◦◦ 26,611 gallons of fuel saved • Shop labor rate: 31% lower than other comparable shops in the area


Animal Services • Animal Services engaged in one of the largest cat hoarding cases in US history, with the removal of 705 live cats and 3 deceased cats from Haven Acres Cat Sanctuary • Animal Services partnered with University of Florida veterinary students to conduct an adoption event in which 136 cats were placed in new homes • Paws on Parole program continued through this year with a 100% adoption rate • Animal Control Officers responded to 9,741 requests for service • Animal Intakes – 6,909 (this does not include the Haven Acres Cats because those cats were relinquished to the Humane Society of the United States)

• • • • •

License Sales – 24,835 Adoptions – 796 Rescues – 1,850 Reclaimed by Owner – 605 Animals Euthanized – 2,686

Public Works Director Richard Hedrick FY 2011 Adopted Budget - Expenditures All Funds for BoCC Departments Only - $122,980,427

Information Services $4,809,971 - 4% Court Services $9,639,297 - 8%

Growth Management $4,456,184 - 4%

Environmental Protection $4,018,403 - 3% General Government $7,465,014 - 6%

Administrative Services $13,442,778 - 11%

Public Works $35,824,805 - 29%

Community Support Services $18,736,750 - 15%

Fire Rescue $24,587,225 - 20%

FY 2011 Adopted Budget - Expenditures Public Works - $35,824,805 General Fund $2,623,557 - 7%

Unincorporated MSTU $1,972,145 - 6%

Other Special Revenue $218,083 - 1% Internal Service Funds $4,386,430 - 12%

Gas Tax Fund $9,764,048 - 27%

Refuse Collection - MSBU $5,674,417 - 16% Enterprise Funds $11,186,125 - 31%


Fire Rescue

913 SE 5th Street • Gainesville, FL 32601 • 352-384-3101

MISSION STATEMENT: To improve the life safety of people and protection of property through preparedness, response, mitigation and recovery. Click or scan the code to visit Fire Rescue’s website

OVERVIEW We are a value-driven organization dedicated to responsive, respectful, and courteous customer service. We are an innovative and progressive leader in emergency services. The Fire Rescue Department continues to live within our means and focus upon the provision of our core services to the citizens of Alachua County.

ACCOMPLISHMENTS Fire Rescue Administration

• Completed promotional assessment processes for Driver Operator, Lieutenant, and Rescue Lieutenant. • Completed two grant applications for equipment and upgrades • Implemented “EMS grand rounds,” a first for medical quality assurance • Implemented EKG Transmission via internet to hospitals and participating cardiologists (new cardiac monitors and Mobile Gateway in Rescue Units) • Emergency and Emergency and non-emergency medical responses – 36,077 • 5.2% increase over FY10 ◦◦ Responses per unit – 3,006 • Fire Responses – 15,747 ◦◦ 16.8% increase over FY10 • Number of periodic fire and life safety inspections – 861

• Fire/Emergency Medical Services (EMS) First Response Agreements completed within budget • Fire Services Network reinforced within new Fire/ EMS First Response Agreements • Rural Fire Response Level of Service (12 minutes or less 80% of time) achieved • Medical Director Agreement rewritten at reduced annual cost • Assistant Medical Director Agreement implemented (First for Fire Rescue Dept.) at no cost • Negotiated both IAFF Labor Agreements • Outstanding Audits for Payroll implementation • EMS Revenue Bad Debt Estimate reduced from 24.3% to 23.21%; • No notable items on the Disbursement Audit • EMS Fee Study complete – recommended user fees adopted for FY12 • Ambulance Billing Annual Collection Rate of 76% (Note: Most public agency rates are less than 60%) • Continued ambulance remount program, has saved approximately $35,000 per unit or over $140,000 to date

Enhanced 911/Communications • Interlocal agreement with City of High Springs for E911 Addressing • Interlocal agreement with City of Gainesville for E911 Addressing • Coordinated and completed the 800MHz rebanding project for all Fire Rescue radios and rural contract stations • Managed the demolition of the Public Works radio tower and Request For Proposal for the new tower construction

Fire Rescue Operation • Reorganized Operations Section to provide more oversight of EMS and redistribute program assignments • Completed new employee hiring process, 15 new members joined the Department.


• Emergency Management facilitated the County’s Five year Community Rating System re-certification under the National Flood Insurance Program. The County was re-certified as a Class 7 community which represents a 15% discount for all flood insurance policy holders in the unincorporated county

• Secured Public Safety Interoperable Communications grant funds in the amount of $211,744 for the purchase of portable radios • Installation and activation of Next Generation 911 system • Implementation of Interactive Map at the Combined Communications Center used by 911 call takers

Emergency Management • Completed Countywide Evacuation Plan • Completed Shelter Operations Standard Operations Guideline (a first for Alachua County) • Completed audio visual upgrades at the Emergency Operation Center • Purchased and implemented CodeRED Weather Warning Service at 50% discount Chief Edwin C. Bailey FY 2011 Adopted Budget - Expenditures All Funds for BoCC Departments Only - $122,980,427 Growth Management $4,456,184 - 4%

Environmental Protection $4,018,403 - 3%

Information Services $4,809,971 - 4%

General Government $7,465,014 - 6%

Court Services $9,639,297 - 8%

Public Works $35,824,805 - 29%

Administrative Services $13,442,778 - 11% Community Support Services $18,736,750 - 15%

Fire Rescue $24,587,225 - 20%

FY 2011 Adopted Budget - Expenditures Fire Rescue - $24,587,225 Fire Services - MSTU $12,678,968 - 52%

E-911 Fees $1,055,789 - 4% General Fund $10,425,876 - 42%

Other Special Revenue - Grants $426,592 - 2%



Community Support Services

218 SE 24th Street • Gainesville, FL 32641 • 352-264-6700

MISSION STATEMENT: To provide comprehensive health and human services and establish partnerships to positively impact the well-being of individuals, families and communities. Click or scan the code to visit Community Support Services’ website

OVERVIEW The Department of Community Support Services provides the following services to the citizenry: access to health care services, suicide and crisis intervention, community revitalization, general assistance for low-income residents, assistance to veterans and their dependents, comprehensive response to sexual assault victims and other victims of crime, poverty reduction, and scientifically based agricultural, human and natural resources knowledge.


Partners for a Productive Community (PPC)

• Had a program high 3950 members enrolled at the end of FY11 • New Blue Cross Administration Contract generated first year estimated total savings of over $600,000

• The Preservation and Enhancement District Communities purchased school supplies and distributed over 100 backpacks to neighborhood children. • Executed the 2010 Alachua County “Strike Out Hunger” Food Drive that brought in over 2,000 lbs of non-perishable food for local food pantries

Crisis Center • Answered over 55,000 phone calls and offered over 5,000 hours of face-to-face crisis intervention and counseling in response to citizens in distress • 110 community volunteers provided over 41,000 volunteer hours

Poverty Reduction Program (PRP) • Planned and implemented a Pilot Respite Program for homeless persons • Received 1 of only 45 nationwide grants ($10,000) awarded by the US Department of Labor for Homeless Veterans Stand-Down events

Community Agency Partnership Program (CAPP) • 99% of CAPP agencies met their poverty reduction goals • $900,297 awarded to 18 agencies for 25 poverty reduction programs • CAPP funding helped to provide food, health care, shelter/housing and utility assistance to lower income residents

Senior Services • Received $451,003 in federal grant monies • Volunteers donated 159,771 hours of service to our community

Social Services

Cooperative Extension

• Provided healthcare services to 981 clients • Provided $307,683 of rent and utilities assistance to County citizens • Saw more than 4,981 clients • The NACO Discount Pharmacy card saved County residents over $366,469 in pharmacy costs

• Assisted 85,968 clients • Provided 436 Educational programs to Alachua County citizens in the areas of youth development, agriculture, environmental horticulture, financial management, and nutrition


Veteran Services

Health Department

• The Annual Homeless Veterans Stand-Down resulted in over 125 face-to-face encounters with homeless veterans • In 2011, staff efforts resulted in the following monetary awards to veterans in our community; over $105,800 in new benefits, more than $1 million in retroactive benefits and nearly $68,000 in overpayments that were waived • Responded to 17,938 phone calls and 1,795 clients were seen by counselors

• Conducted 342,674 encounters with patients at or below the poverty level • 1,011 CHOICES clients received 1,504 health services

Victim Services & Rape Crisis Center • Provided 20,442 service encounters to 4,579 victims of violent crime • 2,156 new victims received services • Received $269,249 in grant funding

Community Support Services Director Elmira Warren

FY 2011 Adopted Budget - Expenditures All Funds for BoCC Departments Only - $122,980,427

Information Services $4,809,971 - 4%

Growth Management $4,456,184 - 4%

Environmental Protection $4,018,403 - 3% General Government $7,465,014 - 6%

Court Services $9,639,297 - 8% Administrative Services $13,442,778 - 11%

Public Works $35,824,805 - 29%

Community Support Services $18,736,750 - 15%

Fire Rescue $24,587,225 - 20%

FY 2011 Adopted Budget - Expenditures Community Support Services - $18,736,750 Other Special Revenue - Grants $1,108,708 - 6%

Special Revenue - CHOICES $8,480,925 - 45%

General Fund $8,957,017 - 48%


Unincorporated MSTU $190,100 - 1%

Administrative Services

12 SE 1st Street • Gainesville, FL 32601 • 352-374-5219

MISSION STATEMENT: To provide high quality services, administrative support and innovative solutions for the effective and efficient operation of County government. Click or scan the code to visit Administrative Services’ website

OVERVIEW The Department of Administrative Services is the administrative and internal operations arm of Alachua County government. It provides services to County departments, programs, Constitutional Officers, the Alachua County Library District and County employees in the areas of purchasing, human resource management, labor and employee relations, diversity management, facilities management, equal employment opportunity, retirement benefits, insurance benefits, employee safety, organizational development and training. External programs address the Americans with Disabilities Act, the Small Business Enterprise Program, and administration of the Anti-Discrimination Ordinance in Alachua County.

ACCOMPLISHMENTS Administrative Support

Facilities Management

• Loaded, updated, and verified all data populating the new Utility Manager Server for FY02 through the current year • Implemented new process to monitor payment activity for nearly 2000 utility payments • Avoided approximately $150,000 in inmate medical costs through careful audit and control measures

• Completed the installation of new energy efficient washers and dryers at the County jail • Completed Waste Collection Centers at High Springs and SR 121 restrooms • Completed over 18,000 work orders in various County facilities • Conducted the 2nd Annual Energy and Water Conservation Day (Countywide public event) • Completed the County Jail Kitchen Renovation Project Phase I • Completed and tracking 13 rebate applications to GRU for various energy conservation projects • Completed Public Works Fleet Management Renovation Project

Recruitment • Implemented the County-wide recruitment initiative • Identified and selected internet sites for posting position vacancies (added at least ten additional minority sites to the NEOGov vendor list) • Created a recruitment link on the County’s website

Human Resources:

Equal Opportunity • Intakes (requests for information or assistance, or to file a complaint) – 157 • Employee issues handled – 41 • Internal complaints investigated – 7 • External complaints investigated – 1 • External complaints referred to the state – 12 • Employees who participated in EO training – 520 • Public Education/Outreach events – 14


• Conducted the 11th Alachua County Civic Education SerieS (ACCESS) class • Successfully negotiated a reduction in leave pay out benefits with all three collective bargaining units. • Developed and conducted training on a new Employee Feedback (Evaluation) form that will be utilized by all County employees • Researched and developed a process to eliminate all paper in the Human Resources function • Recognized more than 200 employees at the County’s annual Awards/Recognition Ceremony

Organizational Development and Training

Risk Management

• Conducted a total of 74 classes in FY11, with a total of 931 participants • Generated $4,905 in revenue to the General Fund, an increase of $2,820 from FY10 • Conducted a total of six departmental consults/ retreats • Assisted in the development of the Workforce Planning, Diversity and Inclusion Framework

• Investigated 180 new Workers’ Compensation & Liability claims • Conducted 14 ergonomic studies and 66 incident investigations/inspections • Conducted 87 new employee payroll signup processes • Processed 45 employees’ retirement paperwork • Held 884 fitness classes • 370 employees attended various educational classes including blood pressure screenings

Purchasing • Received the National Purchasing Institute’s (NPI) Achievement of Excellence in Procurement Award for the second consecutive year • Purchase Orders processed – 1425 • Value of Purchase Orders processed – $15,978,390.52 • Training/Public Outreach events – 5

Administrative Services Director Betty Baker FY 2011 Adopted Budget - Expenditures All Funds for BoCC Departments Only - $122,980,427 Growth Management $4,456,184 - 4% Information Services $4,809,971 - 4%

Environmental Protection $4,018,403 - 3% General Government $7,465,014 - 6%

Court Services $9,639,297 - 8%

Public Works $35,824,805 - 29%

Administrative Services $13,442,778 - 11% Community Support $18,736,750 - 15%

Fire Rescue $24,587,225 - 20%

FY 2011 Adopted Budget - Expenditures Administrative Services $13,442,778 Fire Services - MSTU $68,250 - <1% Enterprise Funds Internal Service Funds $101,378 - 1% $3,699,216 - 27% Other Special Revenue $107,000 - 1% General Fund $9,378,596 - 70%


Gas Tax Fund $80,838 - 1% Unincorporated MSTU $7,500 - 0%

Court Services

14 NE 1st Street • Gainesville, FL 32601 • 352-338-7390

MISSION STATEMENT: To reduce the need for incarceration by rendering timely and accurate information to the Courts while providing a continuum of cost-effective, community-based supervision and therapeutic services to the citizens of Alachua County with emphasis on accountability and preserving public safety.

Click or scan the code to visit Court Services’ website

OVERVIEW The Department of Court Services provides information to assist the Courts in deciding which adults charged or convicted of committing a crime can be safely released to our community. The Department also provides community supervision as a cost effective alternative to keeping people in jail. Substance abuse and mental health treatment services help people make behavioral changes to become law abiding and contributing members of our community.

ACCOMPLISHMENTS Pretrial Services/Investigations

• 36% average improvement in relapse prevention post test scores • All clients completing treatment enrolled in the voluntary aftercare program

• 10,024 eligible detainees were assessed prior to First Appearance • 8,721 investigations were completed on eligible detainees prior to First Appearance • Awarded re-accreditation by the Florida Corrections Accreditation Commission

Jail Population Management • 1,321 jail alternative recommendations were submitted to defense counsel • 368 Work Release extended limits of confinement were completed • Established the No Wrong Door program to provide housing, prescription medications, and assistance with transportation

Pretrial Services/Case Management • 98% of all clients appeared in court • On average, 71 people were supervised by Electronic Monitoring for 122 days • On average, 81 people in Mental Health Court were supervised for 150 days


Clinical Programs/Drug Court

• 29,210 clients reported in and 35,438 calls were received • A new automated telephone system reduced call volume 41% • 4,221 new intakes completed • 84,389 criminal histories run

• All clients were assessed and referred to treatment within two weeks of admission • 91% of participating clients were gainfully employed, enrolled in an educational/vocational program, or received disability payments within 60 days of entering Phase II • 69% of diversion clients successfully completed or are still in the program after one year • Established 12 new residential treatment beds

Sentencing Alternatives Division/Community Service Program • 68,536 hours of community service with an estimated dollar value of $685,360 were completed by Work Crews • As an alternative to jail, Work Crews saved 7,704 jail days

Clinical Programs/Metamorphosis • 75% of clients completing treatment were employed, in school, or unable to work due to disability, at discharge


• Assumed supervision of level 1 probation cases from the Clerk of the Court • 4,120 program intakes were completed and $29,961 in cost of supervision fees collected

Work Release • 53 people in the Work Release program on an average day • 84% of program participants were employed • $300,373 in room and board fees collected • 84% of participants completed substance abuse treatment

Sentencing Alternatives Division/Day Reporting Program • 72% of participants successfully completed the program • 121 participants (average) were supervised daily in the program • 59% of participants were employed, in school, or unable to work due to disability, while in the program

Sentencing Alternatives Division/Probation Program • $361,739 in supervision costs collected • 75% of probationers successfully completed supervision • 50% of probationers referred to treatment successfully completed the treatment

Court Services Director Tom Tonkavich

FY 2011 Adopted Budget - Expenditures All Funds for BoCC Departments Only - $122,980,427 Growth Management $4,456,184 - 4% Information Services $4,809,971 - 4% Court Services $9,639,297 - 8%

Environmental Protection $4,018,403 - 3% General Government $7,465,014 - 6%

Administrative Services $13,442,778 - 11%

Public Works $35,824,805 - 29%

Community Support Services $18,736,750 - 15%

FY 2011 Adopted Budget - Expenditures Court Services - $9,639,297

Fire Rescue $24,587,225 - 20%

Other Special Revenue - Grants $1,884,564 - 20%

General Fund $7,754,733 - 80%


Information and Telecommunication Services

26 SE 1st Street • Gainesville, FL 32601 • 352-338-7300

MISSION STATEMENT: To design and maintain a connected community environment where information can flow seamlessly between government, citizens, and organizations. To provide high quality customer service and continue to expand the County’s use of technology.

Click or scan the code to visit Information and Telecommunication Services’ website

OVERVIEW The Department of Information and Telecommunication Services (ITS) provides support for the County’s computer hardware, software, data networks and telecommunication services. ITS supports the computer and telephone systems for the Board of County Commissioners’ departments and network infrastructure for the Constitutional Offices.

ACCOMPLISHMENTS Website Updates and Mobile Development

Telephone Upgrades

• ITS has begun a major initiative to create a mobile version of the website. This will serve as a platform to present pertinent information to citizens on the go, whether they are looking to find the park closest to them or watching live board meetings from their mobile device. The goal is to provide citizens with an avenue to connect with County government anytime, anywhere • Website continues to evolve by making all portions of the website available for translation, as well as accessible to those with vision impairments • Processes ensured that information was routed quickly and efficiently to available resources which decreased update times • Training was provided which empowered departments to maintain the information presented on their section of the website quickly and easily

• Guardian Ad Litem moved to the newly renovated DOC’s building on Main Street across from the County Administration Building. Because the new location was directly across the street, we were able to connect Guardian Ad Litem to the County’s network for internet access and telephone services via a new wireless transmission system. Two LASER transmitter/receivers, one on the DOC’s building and one on the Growth Management building were installed. This new wireless technology will transmit data and voice traffic to and from Guardian Ad Litem. Total cost for this new technology was approximately 10% of the cost of a standard fiber optic cable system • Plans are underway to install telephone and data services to a new backup Emergency Operations Center location at Fire Rescue Headquarters • New fiber optic cable was run from the Wilson Building to the new Environmental Protection Department location to provide telephone and data services

Financial System Upgrade • The Board of County Commissioners approved the upgrade to the One Solution financial system in August 2011 • Research continues to determine impacts of One Solution to applications developed in-house • Estimated completion date provided by Finance & Accounting is October 2012


Storage Area Network Upgrade and Disk Storage Expansion

SPAM Email • The County received approximately 35,000 emails per day from outside sources. Of those, 60% were blocked through ITS security measures because they were SPAM or contained some type of virus

• The Storage Area Network (SAN) provided data storage capacity for County systems and provided the infrastructure for business continuity in case of emergencies or natural disasters • The disk storage requirements for all applications in use by Alachua County have increased exponentially. Additional disk space in the SAN is needed to provide enough data storage to keep up with the storage demands and to offer data replication and disaster recovery between the main computer room at the Wilson building and the EOC computer room • Phase II which involved installing additional drive space and the realignment and redistribution of data stored in this equipment has been completed. This data rearrangement will benefit the county initiatives for SharePoint 2010 and data replication and disaster recovery between the main computer room and the Emergency Operations Center computer room

Information and Telecommunications Services Director - Kevin Smith

FY 2011 Adopted Budget - Expenditures All Funds for BoCC Departments Only - $122,980,427 Growth Management $4,456,184 - 4% Information Services $4,809,971 - 4%

Environmental Protection $4,018,403 - 3% General Government $7,465,014 - 6%

Court Services $9,639,297 - 8% Public Works $35,824,805 - 29%

Administrative Services $13,442,778 - 11% Community Support Services $18,736,750 - 15% Fire Rescue $24,587,225 - 20%

FY 2011 Adopted Budget - Expenditures Information and Telecommunication Services - $ 4,809,971 Internal Service Funds $1,112,421 - 23%

General Fund $3,697,550 - 77%


Growth Management

10 SW 2nd Avenue • Gainesville, FL 32601 • 352-374-5249

MISSION STATEMENT: To create a built environment that makes efficient use of land, promotes multi-modal transportation, protects natural resources with social equity and economic prosperity, and provides for safe and affordable housing. Click or scan the code to visit Growth Management’s website

OVERVIEW The Growth Management Department prepares and maintains the Alachua County Comprehensive Plan and is responsible for implementation through the development and administration of Land Development Regulations, administration of housing programs, construction permitting, plan review, building code compliance, inspections, contractor licensing and enforcement of minimum housing code, investigation and enforcement of alleged violations of various codes and ordinances, and maintenance of related Geographic Information Systems.

ACCOMPLISHMENTS Planning and Development Services

Code Enforcement

• Completed the update of the Alachua County Comprehensive Plan: 2011-2030, including a new Energy Element and Community Health Element and reinforcing strategies to create a vibrant, healthy and sustainable future for all residents and businesses into the 21st Century. The American Planning Association Florida Chapter recognized the Plan with an Award for Excellence. • Zoning items processed – 18 (2 zoning items currently in the review process) • Unified Land Development Code (ULDC) Updates – 2 private amendments adopted, 1 public amendment adopted, and major update underway (implementing EAR-based Comprehensive Plan updates) • 134 Development Review applications were processed with a final decision by DRC or Staff. Applications were submitted for DRC review – 169 • Tree Removal Permits issued – 67 • Final Landscaping Release Inspections – 4 • Five Amendments to Future Land Use map for properties owned by Alachua County Forever • Produced Multimodal Transportation Mitigation Ordinance • Developed Southwest Transportation Improvement District • Negotiated Celebration Pointe Developer’s Agreement

• Code Enforcement Complaints received and investigated – 834 • Notices of Violation issued – 277 • Code Violations corrected and compliance affidavits issued – 239 • Code Cases referred to Code Enforcement Board for prosecution – 54 • 95.8% of the code enforcement cases achieved compliance within 90 days in FY11 • Code Enforcement Board Hearings – 12 (prosecuting 57 new code cases) • Zoning Board of Adjustment Hearings – 7 (processing 10 petitions) • 158 Home Based Business Permits received with 157 approved, and 1 pending • Administrative Temporary Use Permits issued – 24

Building • Building Permits issued – 4,251 • New Single Family Residential unit permits issued – 249 • New contractor license registrations processed – 270 • Building inspections conducted – 11,076 • 97.56% of inspections completed within 24 hours of request


• NSP Homes tested by Florida Solar Energy Center to measure post-rehab energy efficiency – 4 • Ownership of NSP Rental Homes transferred to rental agent – 6 • NSP homes tested by Florida Solar Energy Center to measure pre-rehab energy efficiency – 11 • Substandard homes demolished in unincorporated Alachua County – 9

• Average number of working days to process a building permit application requiring plans review – 6 • Customers served at customer service counter – 8,007 • Average time per customer visit – 22 minutes

Housing • First time homebuyers assisted in purchasing homes – 15 • Homebuyers Education Workshops in partnership with the City of Gainesville – 6 • Substandard homes repaired through: ◦◦ Emergency Home Repair Program 13 ◦◦ Neighborhood Stabilization Program 15 ◦◦ CDBG Housing Rehab Program 3 ◦◦ Down Payment Assistance with Rehab 11 TOTAL


• Substandard homes replaced through CDBG Housing Rehab Program – 9

Growth Management Director Steve Lachnicht

FY 2011 Adopted Budget - Expenditures All Funds for BoCC Departments Only - $122,980,427 Growth Management $4,456,184 - 4% Information Services $4,809,971 - 4% Court Services $9,639,297 - 8%

Environmental Protection $4,018,403 - 3% General Government $7,465,014 - 6%

Administrative Services $13,442,778 - 11%

Public Works $35,824,805 - 29%

Community Support Services $18,736,750 - 15%

Fire Rescue $24,587,225 - 20%

FY 2011 Adopted Budget - Expenditures Growth Management - $4,456,184 Unincorporated - MSTU $1,524,647 - 34% Gas Tax Fund $14,600 - 0% Enterprise Funds $1,284,942 - 29%


General Fund $1,064,368 - 24%

Other Special Revenue - Grants $567,627 - 13%

Environmental Protection

408 West University Avenue • Gainesville, FL 32601 • 352-264-6800

MISSION STATEMENT: To foster a community ethic of responsible environmental stewardship of the land, air, water and living resources in Alachua County. Click or scan the code to visit Environmental Protection’s website

OVERVIEW The Environmental Protection Department (EPD) provides natural resources protection to the citizens of Alachua County through environmental planning, environmental review, water resources protection, environmental code enforcement, pollution prevention, hazardous materials management, hazardous materials collection, petroleum remediation and tanks compliance, and conservation land acquisition and management.

ACCOMPLISHMENTS Land Conservation/Alachua County Forever (ACF)

• Continued research on Pharmaceutical Waste Management using finding provided by the Florida Department of Environmental Protection (FDEP) • Implemented a Landscape Irrigation compliance inspection program using funding provided by the St. John’s River Water Management District • Inspections of Regulated Facilities – 609 • Complaints and Spills Investigations – 198 • Water Quality Monitoring Locations – 414 • Outreach and Public Education Meeting – 75

• Acquired 4 properties totaling 470 acres for partners, $3,428,138 • Awarded $1.5M by Florida Conservation Trust towards $3.8M acquisition of Turkey Creek Hammock • Leveraged over $165,000 of outside funding and effort towards stewardship • Re-started the Prescribed Fire program and entered into a memorandum of understanding with Florida Forestry Service • Prepped 1,052 acres for prescribed burns • Conducted 4 burns on 203 acres of land • Monitored a 115-acre wildfire (Summer 2011) at Barr Hammock • The Commission adopted Timber Harvesting Plan for managing timber on ACF-managed property • The Commission adopted five Management Plans • The Commission placed 17 sites on the Registry of Protected Public Places

Pollution Prevention • Reviewed Koppers Superfund Site source area treatment and offsite soil sampling workplans • Served on FDOH Koppers workgroup; developed Indoor Dioxin Dust workplan • Developed web-based interactive map for offsite soil contamination data • Cleaned-up 5 petroleum contaminated sites including excavation at Depot Park site • Completed 300 tank inspections; achieved 94% rating from FDEP • Established biodiesel production capability from waste vegetable oil • Successfully used biodiesel in generator to power Hazardous Waste Collection Center • Worked on an United States EPA grant to increase collection of waste vegetable oil • Generated $80,000 in revenues by completion of 8 neighboring county cooperative collections

Water Resources Protection • Continued outreach campaign to encourage municipalities to opt-in to the County’s Landscape Irrigation and Fertilizer codes. The cities of Archer and Alachua opted-in during FY11. Conducted a Grass Clippings Public Outreach Campaign for the Gainesville Clean Water Partnership (Alachua County, City of Gainesville, FDOT)


• Completed two grants for new fairground habitat protection and water resources education at public schools • Participated in non-regulatory environmental education activities including leading conservationbased field trips and giving presentations at the Univ. of Florida, League of Environmental Educators in Florida, and rain garden project at local schools that involved more than 240 children

• Served 39,122 Household Hazardous Waste Center customers; collected 1,406,775 pounds of hazardous waste; conducted 91 tours/public education events

Natural Resources Protection • Significant habitat, wetlands and wetland buffers protected and impacts avoided through the review of 802 properties by the Pre-Application Screening Compliance Verification Program • Over 100 development review applications were reviewed by County Environmental Review staff. No wetland impacts were approved in 2011. • Assisted with over 623 citizen inquiries related to natural resource protection • Leadership and innovation in stormwater, aquifer recharge and open space management through hosting Low Impact Development manual workshops, giving presentations, and drafting new comprehensive plan and code language for springs protection and low impact development

Environmental Protection Director Chris Bird FY 2011 Adopted Budget - Expenditures All Funds for BoCC Departments Only - $122,980,427 Growth Management $4,456,184 - 4% Information Services $4,809,971 - 4% Court Services $9,639,297 - 8%

Environmental Protection $4,018,403 - 3% General Government $7,465,014 - 6%

Administrative Services $13,442,778 - 11%

Public Works $35,824,805 - 29%

Community Support Services $18,736,750 - 15%

FY 2011 Adopted Budget - Expenditures Environmental Protection - $4,018,403

Fire Rescue $24,587,225 - 20%

Enterprise Funds $936,993 - 23%

Other Special Revenue - Grants $959,407 - 24%


Unincorporated - MSTU $546,665 - 14% General Fund $1,575,338 39%

General Governance

12 SE 1st Street • Gainesville, FL 32601 • 352-374-5204

MISSION STATEMENT: To provide responsive, quality service to our citizens and to assure the sustainability of our County and its communities by balancing the concerns for economy, environment and social well-being within all of our programs. Click or scan the code to visit General Governance’s website

OVERVIEW General Governance comprises the Board of County Commissioners, the County Manager’s Office, the County Attorney’s Office, the Office of Management and Budget, the Communications Office, the Countywide Sustainability and Economic Development programs, and the Visitors and Convention Bureau (funded solely by the Tourist Development Tax)


Communications Office

• In conjunction with 24 Florida counties, successfully challenged 2007 legislation that required counties to provide facilities for newly created Regional Conflict Counsel offices • Represented the County in negotiating an innovative public-private partnership to construct transportation improvements and provide transit services to support the Alachua County Mobility Plan (Celebration Pointe) • Negotiated a workable settlement to resolve a lawsuit challenging the approval of a veterans transitional housing facility

• Televised/streamed online County Commission meetings – 102 • In-house graphic design projects – 38 • Alachua County Talks episodes – 16 • Community Update Newsletter issues – 22 • County Facebook page subscribers – 4,500

Economic Development • Appointment of new Economic Development Coordinator • Qualify Targeted Industries designation approved for Prioria Robotics, a local start-up business expansion • Leadership participation on the Innovation Group Land Use Team • Completed funding for major Capital Improvement Plan Projects; jail windows; jail HVAC /Roof • Completion of Senior Center


Office of Management and Budget • Coordinated agency wide budget development through the 5th straight year of budget reductions • Facilitated 18 special Board meetings for the FY12 budget development • Conducted 5 Community Conversation sessions in various locations around the County

Visitors and Convention Bureau (VCB) • Secured the two Jehovah Witness conferences for another year. These events brought over 5,000 roomnights for each conference • Went through a redesign and marketing effort of the website and social media outlets. This effort has given the VCB a better presence and platform to continue to drive dollars into the County • Continued to aid Nations Park during the construction period and its planned Spring 2012 opening


Office of Sustainability • 38 events were organized or participated in to help foster sustainability from the local to the international level • Ongoing utility reduction projects are estimated to save approximately $300,000 in FY12 • Supported “Buy Local” initiatives, campaigns, and $2 million in workforce development grants • Over $1,000 in produce donated to local charity through 200 hours of volunteer service at the Downtown Farmers Garden

The Triple Bottom Line: The Goal of Sustainability



Optimal Decision


Collaboration and Dialogue Sustainable decision making strives to achieve a triple bottom line of benefits for employees, citizens and stakeholders that enhances the environment, economy and society. Critical areas of collaboration and dialogue exist in the overlap between two spheres. Optimal decisions and actions occur at the overlap of all three spheres.

FY 2011 Adopted Budget - Expenditures All Funds for BoCC Departments Only - $122,980,427 Growth Management $4,456,184 - 4% Information Services $4,809,971 - 4% Court Services $9,639,297 - 8%

Environmental Protection $4,018,403 - 3% General Government $7,465,014 - 6%

Administrative Services $13,442,778 - 11%

Public Works $35,824,805 - 29%

Community Support Services $18,736,750 - 15%

FY 2011 Adopted Budget - Expenditures General Government $7,465,014

Fire Rescue $24,587,225 - 20%

Other Special Revenue - Tourist Tax $3,495,431- 47%

Unincorporated - MSTU $53,206 - 1%

General Fund $3,916,377 - 52%


Annual Report Acknowledgements: This report was prepared by Alachua County Manager Randall H. Reid’s Communications Office, under the direction of Communications Coordinator Mark Sexton. Special acknowledgements to Graphic Designer Takumi Sullivan, Public Information Specialist Bret Bostock, Production Coordinator Alan Yeatter, and Office of Management and Budget Director Suzanne Gable. This report was completed with the assistance of all Alachua County Departments.