SPECIAL REPORT: EUROPE’S REGIONAL AIRPORTS
On the right track
David Ciceo, managing director of Cluj International Airport, tells us more about how Romania’s second busiest airport has fared over the last two years and why he has high hopes for the future. How important is your airport to the city and region you serve in terms of connectivity, jobs and its economic and social impact? Cluj International Airport is located in Cluj-Napoca, a city named the ‘Heart of Transylvania’, not just because of its geographical position, but also for its role in the economic development of the region by being one of the most important academic, cultural, industrial and business centres in Romania and second city after capital, Bucharest. Undoubtedly, the air connectivity offered by Cluj International Airport had a major influence on the increased tourism, trade, investment, productivity, and development of the region. I believe that the increased annual passenger traffic from 36,000 in 1996 to almost three million in 2019 has helped the development of the region, but also of the city. In 2019, there were more than 4,000 direct and indirect jobs created by the airport and its role as one of the region’s economic engines was obvious as the main interest of large companies to invest in a certain region depends on the available infrastructure and the air connectivity of that region. Thus, through a coherent recovery, resilience and development strategy, Cluj International Airport will continue to positively influence the future of the entire region.
How would you describe the airport’s current situation in terms of its recovery from the COVID pandemic? Like most of the regional and hub airports throughout the world, we faced some harsh times during the start of the pandemic, but managed to overcome many of the challenges brought upon the aviation ecosystem by the sanitary crisis and the subsequent travel restrictions through a balanced, coherent, and resilient set of actions which produced immediate effects. From re-evaluating our business plans and how we use our existing staff to support programmes for our tenants and airlines, I believe that we have taken all the measures that we could have done to navigate the airport through the crisis and ensure its long-term future. Even though the pandemic has led to an unprecedented decrease in terms of passenger traffic, during 2021 Cluj International Airport managed to recover 50% of its pre-pandemic passenger traffic, exceeding the European and national average in terms of passenger traffic recovery.
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AIRPORT WORLD/ISSUE 1, 2022
Perhaps the best thing I can say is that at the end of 2021, ACI EUROPE named Cluj International Airport as the Best Airport in Europe in the category for airports handling less than 5mppa. This prestigious award confirms the airport’s successful activity during an unprecedented crisis worldwide and confirms the fact that the airport is on the right track in terms of our traffic recovery.
Traditionally, what are the biggest opportunities/ challenges you face as an airport? Attracting and retaining good employees is a big challenge because air navigation system providers and airlines can offer higher wages and we don’t have that many aviation specialists in our area. Thus, we hire people for their good attitude, and we train them. Cluj International Airport has experienced two decades of increased passenger traffic while developing infrastructure at various stages, and this has propelled its status to become a top European airport for its size while also being the most important regional airport in Romania. Apart from the challenges brought about by the pandemic, the main challenges we face concern the need for better infrastructure in order to improve the quality of services offered to both airlines and passengers and the need to extend the catchment area. Given that the entire civil aviation scenario has changed with the pandemic, at this time our priority remains the passenger traffic recovery followed by the need to develop our infrastructure, increase passenger satisfaction levels and be able to continuously adapt to the fast-changing aviation industry.
Does the airport traditionally make a profit? With the exception of 2020 which, of course was severely impacted by the COVID-19 pandemic, the airport has registered a profit and 100% financed its operations since 2015. Aeronautical activity remains our main source of income, accounting for 70% to 80% of our revenues. Like many airports we are actively looking to increase our non-aeronautical revenues, but it is not proving easy. From a company wide perspective, our strategy over the last few years has been more heavily focused on making the best use of our