Company: CRS Professionals (UK) Ltd Name: Xara Herriotts Web: www.crsprofessionals.co.uk Address: Suite H, Radclyffe House, 66-68 Hagley Road, Birmingham, B16 8PF Phone: 0121 236 4717
Best in Contract Construction Recruitment - UK
CRS Professionals CRS Professionals (UK) Ltd are a family run business led by husband and wife Tom & Xara Herriotts. We spoke to Xara about why they decided to start their own business and why they are passionate about providing a professional and personal service.
Tom and I met, working for a large global recruitment consultancy. In 2011, after 10 years’ service, we decided to set up our own business so that we could offer a more flexible, bespoke and personal service to both our clients and candidates. Fundamentally, recruitment is all about people. It is easy for large recruitment companies to forget this and get lost in the numbers so we wanted CRS Professionals to be a company that focused on the personal element and be a more people orientated business. We primarily operate in the construction & property industry, specialising in Architecture, Site Management, Project Management, Structural and Building Services Design amongst other sectors. Our clients range from global, multi-disciplinary consultancies and contractors, through to sub-contractors and housing associations. This specialist focus enables us to have a great grasp on the industry which is passed on to our clients and candidates.
Likewise, the same process goes for our candidates. We meet all candidates that are put forward to our clients face to face. We discuss their career so far and what they are looking for in their next position. We discuss how we will work on their behalf and also set out our expectations of them. We keep in regular contact, keeping them informed of progress the whole way through until we have placed them in a role. We understand that the influence of social media and technology is huge but that shouldn’t stop a personal service to candidates and clients. We use social media to advertise our roles and find candidates. LinkedIn is a fantastic way of finding new candidates and developing new contacts, but social media is just the first step for us in building those relationships.
Our focus as a business is delivering excellent customer service. Each candidate we meet and work with are trusting us with their careers and each client that we meet and work on behalf of is trusting us with helping to grow their business. It is because of this that we strive to deliver a high level of service, which for CRS means always being in touch with regular updates and developments. We aim to meet all of our clients so that we can get a good first hand understanding of their business and what they are looking for in a candidate joining them. This means we can pass all of this first-hand information directly on to our candidates when we are talking to them and find someone who will really fit the business, not just the role.
Recruitment Awards 2015 Corporate Vision 25
This award really is a great achievement and our success is down to our team. About 2 years after Tom and I set the business up, we were lucky to have my sister join us, who was already an established recruiter in her field. We have been very lucky when it comes to the CRS team as we have expanded. We have been able to keep the ethos of a family run business and each team member has really bought into that, really giving their all. This has meant we’ve been able to create a great working atmosphere and environment. As a business we work together really well and it is through this teamwork and dedication that we have been able to win this award.”