Center for Housing and Health 2021 Annual Report

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case manager

doctor

mother

housing Specialist

youth

daughter


IN 2021, the Center for Housing and Health (CHH)

played a vital role as a direct service organization and systems-change leader.

CHH organizes the funding of housing services directly to partner agencies across Chicagoland through an integrated system for families and individuals experiencing homelessness. Together, we expanded essential partnerships to bridge healthcare and homeless services, ensuring robust service coordination across systems for all participants. Last year, our essential workers — case managers, housing specialists, counselors, and other service partners ensured that 675 households had continued access to housing, food, utilities, and transportation. We are so grateful to our dedicated direct service staff, who went above and beyond to ensure our participants felt connected and supported as the pandemic continued. CHH’s largest project, the Flexible Housing Pool (FHP), coordinates partners from Chicagoland’s housing and healthcare systems to reach marginalized individuals with complex needs. FHP leverages cross-sector investments to fully integrate these housing and healthcare systems and improve its participants’ health outcomes. In 2021, with funding from Polk Bros. Foundation and in partnership with Point Source Youth, CHH launched a Youth Learning Collaborative. The Collaborative combines the insights gained between youth participants, service providers, and partners to implement best practices for youth tenants. CHH recognizes the importance of centering racial equity and justice as critical to ending homelessness and the COVID-19 pandemic. In 2021, in partnership with its parent organization AFC, CHH launched a process to develop and implement a Race Equity Action Plan. Since the plan’s 2


launch, CHH has begun work to embed racial equity into all policies and administrative practices and root racial equity in all programs, relationships with our partners and participants. The core part of CHH’s work addresses the lack of interaction between healthcare, housing, behavioral health, and other supportive service systems. As we move forward, CHH will continue to listen to the essential voices to promote systemic change and work to help all Chicagoans meet their critical housing and health needs. With gratitude,

PETER TOEPFER

Center for Housing and Health, Executive Director

KULIVA WILBURN

Center for Housing and Health, Board Chair 3


I went from that transitional space to, within a couple of months, receiving my keys. To me, that was the biggest blessing of my life to literally receive those after being through so much.”

ON A TYPICAL MORNING,

Zarria Alexander, a 22-year-old Chicagoan and poet, can be found taking care of her two-year-old daughter, Zuri. There’s a sense of safety and security in their home that Zarria said has been everything to her. “It’s been wonderful honestly,” Zarria said. “I wake up every day, and I’m just really thankful.” Still, it wasn’t always so easy. In 2019, Zarria started dating her then boyfriend, who she eventually went on to live with. As their relationship progressed, Zarria began to experience intimate partner violence. After she had her daughter, Zarria began to look for alternative, safe housing options. She applied to various low-income housing programs, but never heard back from any of them. In August of 2021, Zarria’s boyfriend kicked her out, forcing her to return to staying with friends or relatives. Fortunately, Zarria had a mentor, who referred her to CHH’s Flexible Housing Pool (FHP). Developed in collaboration with community partners, the FHP helps residents, including young adults with minor children, experiencing homelessness find reliable, stable housing of their choosing through partnerships with landlords across Chicago. Once housed, the program helps participants pay their rent each month, furnish their 4


apartments and find other supportive services. After receiving the referral, Audrey Hartfield, a Youth Flexible Housing Pool Outreach & Engagement Specialist at the Night Ministry, called Zarria, conducted an intake and coordinated a temporary hotel stay. Torri Clay, CHH’s Manager of Outreach and Housing Placement, then worked directly with Zarria to find her an apartment she felt safe in. After touring the apartment, Zarria moved in at the end of September and remains stably housed to this day. “I went from that transitional space to, within a couple of months, receiving my keys. To me, that was the biggest blessing of my life to literally receive those after being through so much,” Zarria said. Zarria was one of the 433 households the FHP housed and provided supportive services to in 2021. This is a 225% increase in the number of households housed from the end of 2020. This increase can be attributed to several factors including the dedicated work from CHH’s direct service staff, new partner agencies and new referral sources for the FHP youth program, including the City of Chicago’s violence prevention program, Service Coordination and Navigation (SCaN). In total, the investors and new referral sources will lead to an anticipated 300 new FHP participants each year. At this growth rate, CHH anticipates reaching 1,000 FHP households in the next two years.

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PERMANENT SUPPORTIVE HOUSING 1,119 PEOPLE ENROLLED IN HOUSING PROGRAMS INCLUDING 237 CHILDREN We offered a permanent home and intensive, wraparound case management services to 1,119 people.

94% OF HOUSEHOLDS REMAINED STABLY HOUSED FOR AT LEAST 12 MONTHS 94% of participants were stably housed for 12 months or longer in 2021.

SYSTEM LEADERSHIP THROUGH COORDINATED ENTRY 6,300 ASSESSMENTS 2,000 MOVED INTO PERMANENT HOUSING The Coordinated Entry System is the central city-wide housing referral network in Chicago, designed to house our most vulnerable community members experiencing homelessness. The Center oversees the refinement of the Coordinated Entry Housing Assessment to support an effective assessment process that is accessible to all, trauma informed, and up to date on system prioritization. In serving as a lead agency for the Coordinated Entry System, we’ve supported the completion of over 6,300 assessments, leading to over 2,000 people moved into permanent housing.

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DIRECT CLIENT SERVICES 48 CASE MANAGERS & SUPPORTIVE STAFF 16 PARTNER AGENCIES We worked with 48 case managers and 16 partner agencies to provide direct services to participants throughout the Chicagoland area.

437 FURNITURE SETS & MOVE-IN KITS We delivered 437 furniture sets and essential move-in items to participants after they moved into their apartments.

72 SERVICE COORDINATION & NAVIGATION (SCaN) REFERRALS To date, 72 SCaN referrals have been made to the FHP. Eighteen (25%) youths are parenting. The average age is 21 years-old. 37 youths have been housed and the remainder are searching for their new home.

14 HARM REDUCTION TRAININGS & 470 NARCAN KIT DISTRIBUTIONS In 2021, harm reduction counseling services were provided to 26 participants in supportive housing programs.

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WHAT’S NEW VIOLENCE REDUCTION & THE FLEXIBLE HOUSING POOL The Center for Housing and Health is beginning to impact another one of Chicago’s major public health issues: gun violence. The FHP is partnering with SCaN, a collaboration of youth anti-violence organizations funded by the City of Chicago to engage with youth who are likely victims or perpetrators of gun violence. Many of the young people in SCaN experience homelessness, which further affects the safety and stability of their lives. By ensuring they have a permanent home and services, CHH is reducing violence and ending homelessness. This collaboration will expand further in 2022 to serve additional youths. Through 2021, FHP has housed 563 participants in 433 households. Of those housed through FHP, 224 households are headed by a youth participant aged 18-24 and 209 households are headed by an adult participant. Of all participants who have moved into permanent housing, 96% remained housed.

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DEMOGRAPHICS 1,117 ENROLLED PARTICIPANTS IN CHH PROGRAMS

6 NON-BINARY/

GENDER

2 PREFER TO SELF-DESCRIBE

NONCONFORMING/ THIRD GENDER

1 GENDERQUEER

172 UNKNOWN/ REFUSED

460 MALE RACE & ETHNICITY

476 FEMALE

7 OTHER 9 MULTI-RACIAL

4 AM. INDIAN OR AK NATIVE

2 NATIVE HAWAIIAN

OR OTHER PI

2 ASIAN OR ASIAN AMERICAN

72 WHITE 140 UNKNOWN/ REFUSED

147 HISPANIC/

734 BLACK, AFRICAN AMERICAN, OR AFRICAN

LATINO/A/X

AGE 236

232

196 183

128

84 52

UNDER 16

45­­—54

18­­—24

55­­—64

25­­—34

65­­—74

35­­—44

75­­+ UNKNOWN

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1

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FINANCIALS REVENUE TOTAL REVENUE

$18,275,784

Private Sources

$298,807

Contributions – Foundation and Corporate

$298,807

Public Sources U.S. Dept of Housing & Urban Development

$13,557,179 $7,017,182

Chicago Dept of Public Health

$4,036,819

IL Dept of Public Health

$1,024,649

Chicago Dept of Family & Support Services

$717,109

IL Dept of Human Services

$522,521

US Dept of Health & Human Services Flexible Housing Pool Grants

$238,900 $4,419,798

EXPENSES TOTAL EXPENSES Program Services Management & General

$18,040,745 $1,957,489 $449,183

Direct Client Support

$13,861,084

Subcontractor Costs

$1,772,989

CHANGE IN NET ASSETS TOTAL CHANGE IN NET ASSETS

$235,039 10


HOUSING PARTNERS AMITA HEALTH

INNER VOICE

CHICAGO HOUSE AND SOCIAL SERVICE AGENCY

LA CASA NORTE

CHRISTIAN COMMUNITY HEALTH CENTER

NORTHSIDE HOUSING AND SUPPORTIVE SERVICES PRIMO CENTER

DEBORAH’S PLACE HEARTLAND HUMAN CARE SERVICES HEARTLAND ALLIANCE HEALTH

RENAISSANCE SOCIAL SERVICES INC. THE NIGHT MINISTRY THRESHOLDS

HOUSING FORWARD

UNITY PARENTING AND COUNSELING

FUNDERS ADVOCATE AURORA HEALTH ALL CHICAGO

ILLINOIS DEPARTMENT OF HUMAN SERVICES

ANONYMOUS

MERIDIAN HEALTH PLAN OF ILLINOIS

THE CHICAGO COMMUNITY TRUST

MICHAEL REESE

CHICAGO DEPARTMENT OF FAMILY & SUPPORTIVE SERVICES

NORTHERN TRUST POLK BROS. FOUNDATION

CHICAGO DEPARTMENT OF HOUSING

UNIVERSITY OF ILLINOIS HOSPITAL & HEALTH SCIENCES SYSTEM

CHICAGO HOUSING AUTHORITY

BLUE CROSS BLUE SHIELD OF ILLINOIS FOUNDATION

THE CITY OF CHICAGO COOK COUNTY HEALTH

MEDICAL HOME NETWORK

COUNTY CARE

PRINCE CHARITABLE TRUST

THE CROWN FAMILY

ELIZABETH MORSE GENIUS CHARITABLE TRUST

CSH

BOARD OF DIRECTORS KULIVA WILBURN, WILBURN STRATEGIC SOLUTIONS, CHAIR

RICHARD C. POWELL, REVERE CONSULTING, MEMBER

CHAD THOMPSON, LYCEUM LEADERSHIP CONSULTING, TREASURER

CHRISTY PRAHL, CROWN FAMILY PHILANTHROPIES, MEMBER

STEPHANIE ALTMAN, SHRIVER CENTER ON POVERTY LAW, MEMBER

ALEJANDRO SEGURA, JP MORGAN CHASE, MEMBER

SIMONE KOEHLINGER, AIDS FOUNDATION CHICAGO, MEMBER (EX-OFFICIO)

DR. PAVIELLA FOSTER, HOWARD BROWN HEALTH CENTER, MEMBER

JENNIFER NELSON SEALS, COVENANT HOUSE OF ILLINOIS, MEMBER CHRIS O’HARA, THRESHOLDS, MEMBER

PETER TOEPFER, CENTER FOR HOUSING AND HEALTH, EXECUTIVE DIRECTOR JOANNA TROTTER, JP MORGAN CHASE FOUNDATION, MEMBER

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MISSION

CHH honors every person’s right to a home and health care, by bridging the housing and health care systems, to improve the lives of Chicagoans experiencing homelessness.

VISION

Every person has a place to call home that helps them reach their full potential.

200 W. Monroe St. Suite 1150, Chicago, IL 60606 housingforhealth.org 12


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