LIBERTY GROUP
ed, the customer doesn’t have to have their driving habits tracked. However, on an opt-in basis, Thomas points out how they can choose to share more of their driving data with the firm in exchange for Uber credit for every 500km of driving information shared. In a world where ‘cash is king’, it’s proven to be a successful model. Safety is increasingly becoming a top talking point in the insurtech sector and it’s one which hasn’t gone amiss at the Liberty Short-Term Centre of Excellence. “In 26
South Africa, safety’s a big concern to a lot of our customers, so we’ve built in a button on our mobile app, that when clicked can dispatch medical emergency assistance to you. It can also dispatch roadside assistance, based
“ We are obsessed with ‘one-clickinsurance’ and we are also seeking to derive unique customer insights, enabled by access to various data sources, machine learning, as well as image recognition, and the Internet of Things (IoT)” — Leon Vermaak, Standard Bank Group Head of Insurance
on your live location that’s on your phone or it will dispatch home services,
implemented a lean and agile method-
such as a plumber or electrician.”
ology to drive efficiencies in software
With its digital transformation in full
development. It also strives to work
swing, innovation has become a key
with only the best software developers,
talking point at both Liberty Group and
relying on what Thomas describes as
Standard Bank. This is not only visible
a “fundamental relationship” with
through Liberty’s outward products
Retro Rabbit.
and services but it can also be seen
Looking forward, the firm has plenty
internally. For instance, the Liberty
of exciting innovations up its sleeve.
Short-Term Centre of Excellence has
“We are obsessed with ‘one-click- in-
FEBRUARY 2019