Staff Matters October 26, 2018 Issue 176 Week 17
RENEWED & REFRESHED EDITION
BOUNTY BUZZ FOR SALES TEAM
Afford’s expansion into the other states has been amazing! We’ve seen real interest in our services and our customer care and sales teams are hitting the ground running and making progress in signing up new clients. Recently, the sales and customer care teams participated in sales training, which provided great foundations for attracting new clients.
In This Issue 1
Bounty Buzz For Sales Team
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World Championships, Aussie Win!
Joke of The Week
DES Gets Into Bus Shelters
The training was attended by NSW, QLD and VIC team members including Rhiannon O’Brien, Nancy Elnajar, Serina Holtzhausen, Dunya Lazar, Karina Tran, Lilly Devi, Cherryl Joseph, Nikki Jones, Ben Thurtell, Aaron Young and also our newest member to the team Annie Lewis.
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The training was held at our Minchinbury Head Office and covered intake and sales expectations with an emphasis on follow through and documentation.
Bounty Buzz For Sales Team Cont. Afford Goes Pink For Cancer
Training For Design Upcoming Training Dates Upcoming Events
All who attended said they are grateful for the opportunity to learn different skills & tactics and are now armed and ready to hit the ground running.
Selfie of The Week
Knowing the abilities and skill set of each team member and learning from each other paves a path for success, and this is definitely true of the customer care and sales teams from all states. Along with sales training and working together to achieve their monthly targets, the team also gathered together for a Buzz Night at Penrith Panthers earlier this month. Because they’re all working in different states, it’s not often they all have the chance to come together, so this Buzz night was a great opportunity to get to know each other, socialise in a causal setting and simply enjoy a night out with colleagues, but most importantly, friends. The Buzz Night really set the teams in a good mood and great enthusiasm to tackle the phenomenal task set for the following month. Continued Pg. 3
REMINDER
Don’t forget to send your clients’ achievements, good news stories and photos to Marketing@afford.com.au
www.afford.com.au
Staff Matters
STAFF PROFILE NAME: Santosh Gurung POSITION: Lifestyle Assistant LOCATION: Belmore FAVOURITE SONG? Sweet Child Of Mine FAVOURITE MOVIE? Shawshank Redemption FAVOURITE HOBBIES? Soccer FAVOURITE FOODS? Any IF YOU COULD BE AN ANIMAL WHAT WOULD YOU BE? An elephant WHAT IS YOUR DREAM HOLIDAY DESTINATION? Europe WHAT IS THE NICEST THING SOMEONE HAS EVER DONE FOR YOU? Got me a job IF YOU HAD THE POWER WHAT WOULD YOU CHANGE ABOUT THE WORLD? Ownership IF YOU HAD TO TEACH SOMETHING WHAT WOULD YOU TEACH? Culture SOMETHING NO ONE KNOWS ABOUT ME? Nothing
October 26, 2018 Issue 176
WORLD CHAMPIONSHIPS, AUSSIE WIN! It was a phenomenal display of perseverance, skill and strategy as the Disability League Australian Team came head to head with the New Zealand Disability League in the finals of the 2018 Emerging Nations World Championships. Afford is proud to be the sponsor of the Disability League Australian Team and we were in awe of the amazing talent that hit the field for the final game against New Zealand. As an organisation, we secure partnerships that align with Afford values. The Disability League Australian Team partnership presents many synergies with Afford in its promotion of health and fitness, respect and integrity for all players, and the opportunity to ‘have a go’. After singing the national anthems of the playing teams, players got right into the game with some sensational passes, tackles and strategy. Marco Quinto is an Afford client of Oran Park Day Program who inspires everyone he meets with his absolute love of everything NRL. The crowd erupted throughout the game with every try scored and cheers for both teams as the final whistle signalled the end of the game, seeing Australia take the series win 20 - 16. Congratulations to players of both teams for an amazing battle. Well done Australia - Aussie, Aussie, Aussie!
DES GETS INTO BUS SHELTERS Afford DES is getting the word out about Afford’s employment support services through a campaign of advertising in bus shelters in the local community. The bus shelter advertising is located in highly visible locations in Sydney’s South West, such as Hoxton Park Road and Elizabeth Drive in Liverpool. The ads will run for two weeks and, with the tag line: ‘Need Help Finding a Job?’, are designed to attract job-seekers to find out more about employment services offered by Afford. It’s great to see Afford branding being showcased in the community and connecting with people in need of support.
www.afford.com.au
October 26, 2018 Issue 176
Staff Matters BOUNTY BUZZ FOR SALES TEAM CONT.
Teams were set the target of $1 million client sales by the end of October with a Bounty Bonus offered as a sweetener for exceptional sales by an individual team member. So far, Queensland has experienced the highest growth in client signups with a 37% increase from September ($619,692.37) to October ($1,006,217.00). Already at over $1 million of client signups, the Queensland have hit their target - and still with one week to go in the month! There have been impressive results from Cherryl Joseph from Brisbane South (currently in the lead for the Bounty Bonus) who has generated a whopping $474,927.66 in client sign-ups and also Ben Thurtell from Brisbane North who has managed to generate $216,773.55 in client signups despite working in a region where the NDIS has not been fully rolled out. Our teams and tribes mentality has created strong camaraderie across interstate borders and is delivering real success for our organisation, and our clients. Absolutely amazing work teams!
BOUNTY BONUS RACE – SALES FIGURES QLD - $1,006,217.00 NSW - $570,128.00 VIC - $113,639.00 AFFORD GOES PINK FOR CANCER Last Friday, 19 October the Afford community dressed in pink for Pink October to support Women’s Cancer research with the Cancer Council. The dress in pink day was coordinated by Kiesha in Marketing and Antoinette in HR. The duo wanted to do something to support those affected by breast cancer, particularly because some Affordians have been touched personally by this disease. It was great to see everyone pledging their support. It was a sea of pink across the marketing, finance and property teams at head office and we received so many wonderful photos of Affordians dressing in pink across all businesses. It was great to see everyone coming together and wearing a touch of pink. We saw pink t-shirts, scrunchies - even pink hair! The initial target was to raise $100, but that was reached even before the dress in pink day, so the target was revised to $250. To date, $180 has been raised to support the cause, but there’s still more time to reach our target! We have until 30 November to raise funds for this very worthy cause. Making a donation - even $1 - is quick and easy via this dedicated website: https://www.doitforcancer.com.au/fundraisers/kieshaspies3246/afford-goes-pink Thanks to everyone who took part. It was a great way to bring colour to our Friday and a great cause to support.
www.afford.com.au
Staff Matters
October 26, 2018 Issue 176
TRAINING FOR DESIGN Recently, Michelle and Kiesha from our marketing team participated in a design workshop session with Kaysan Collins from Lewis Creative. With the artwork demands on the marketing team increasing with Afford’s expansion, the design workshop provided the team with some of the finer skills of design so that they can create even better flyers and marketing collateral for Afford businesses. Upskilling staff in another Employer of Choice initiative to make sure that we have the best staff in the sector. It is important for staff to continue to grow and improve on their skillsets. You train your staff so well that they could leave, but treat them so well that they don’t want to. Well done Kiesha and Michelle! We look forward to seeing even more amazing designs coming from the marketing team.
UPCOMING TRAINING DATES
It is important for all Staff booked in for upcoming training to attend all allocated training sessions. Please refer to the weekly training dates to confirm your times. If you have any further enquiries contact the HR Team at: hr@afford.com.au
TRAINING
DATE
VENUE
Medication/Asthma/Epipen
29/10/2018
Minchinbury
Medication/Asthma/Epipen
30/10/2018
Minchinbury
Epilepsy
31/10/2018
Minchinbury
Manual Handling
1/11/2018
Quakers Hill
Manual Handling
5/11/2018
Quakers Hill
Peg Feeding
14/11/2018
Minchinbury
SELFIE OF THE WEEK
UPCOMING EVENTS DATE:
EVENT:
1-31 Oct
Girls Night In
1-31 Oct
Mental Health Month
27 Oct
Big Cake Bake Day
31 Oct
Halloween
4-10 Nov
National Others Week
In the Selfie Above: Baby shower celebrations for Rosie and Selynn. It’s girls all round!
www.afford.com.au