Events
Conference highlights continued
Conny Kalcher – sponsored by Zurich
Dr Nick Coatsworth – sponsored by TAL
What a compelling session, hearing about Lego’s journey to becoming the iconic customer experience brand that it is today – to the world of insurance and understanding the needs of customers in this critical space.
Dr Coatsworth was engaging, genuine and provided insight into Australia’s COVID 19 response. He was extremely open about his own mindset at the start of the Pandemic and as it unfolded. His session reminded us all of the importance of looking after our own wellbeing as well as that of others.
Life Company CEOs An open and frank discussion from these key Life company leaders on the challenges faced by the life insurance industry and the ongoing importance of zdo_WbU zWsV bBbKWB` BMyWpOop sd BKVWOyO sVO JOps possible outcomes for clients.
26
The Financial Adviser | December 2021
