IAM RoadSmart - Winter 2017/18 by IAM RoadSmart

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FOR ADVANCED DRIVERS AND RIDERS - WINTER 2017/18

YOUR CHARITY IN ACTION HOW IAM ROADSMART IS MAKING A MAJOR IMPACT ON ROAD SAFETY

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FOR ADVANCED DRIVERS AND RIDERS - WINTER 2017/18

GUILD OF MOTORING WRITERS/ DS AUTOMOBILES’ EDITOR OF THE YEAR, HIGHLY COMMENDED

HOW IAM ROADSMART IS MAKING A MAJOR IMPACT ON ROAD SAFETY

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CONTACT US (Registered address): IAM RoadSmart, 1 Albany Place, Hyde Way, Welwyn Garden City, Hertfordshire AL7 3BT Phone: 0300 303 1134 Email: roadsmart@iam.org.uk Website: www.iamroadsmart.com

WINTER 2017/18 Published by: Think, Capital House, 25 Chapel Street, London NW1 5DH Art director: Peter Charles Advertising: Sonal Mistry, Sean Burnage Group account director: Rachel Walder Managing director: Polly Arnold Editorial and content: Immediate Network, www.inl.co.uk Editor: Sarah Bradley Writers: Richard Fleury, John Blauth, Claire Evans, David Williams, Peter Smith, Steve Banner, Nick Carter Cover illustration: James Taylor Editor-in-chief: John Blauth Printed by: Southernprint Ltd, 17-21 Factory Road, Upton Ind. Estate, Poole, Dorset BH16 5SN IAM RoadSmart Patron: HRH Prince Edward, Duke of Kent President: Nigel Mansell CBE Vice-presidents: Sir Peter Bottomley MP, George Goldie OBE, Steven Norris MAFCIT FILT FIH FIM FIMI, Nick Ross, The Rt Hon Lord Redesdale Council of trustees: Ken Keir OBE (Chairman), Derek McMullan (vice-chair), Peter Shaw FIMI (vice-chair), Dr PJP Holden MB ChB FIMCRCSEd, Dr Catherine Lloyd, Anna McLaren, Prof W Angus Wallace, Dr Charles Doyle, Elizabeth Coyle-Camp MA, Dr Gina Herridge Chief executive officer: Sarah Sillars OBE Registration: England & Wales 562530 Registered Charity Number 249002 (England & Wales), SC041201 (Scotland)

Welcome

HIROYUKI MAEDA

YOUR CHARITY IN ACTION

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he overriding theme in this, the latest issue of RoadSmart, is celebrating IAM RoadSmart as a charity and talking about its many aims and achievements. Turn to Your Charity in Action on pages 20-25 to see how we’re making a major impact on multiple levels – from plans to extend our road-safety message to Britain’s 34 million drivers and riders, to leading in research and instigating debate about future developments in motoring. We’re working incredibly hard to promote road safety – and, of course, we couldn’t do it without you. Your annual membership fees, donations, fund raising and commitment all enable us to carry out our three charitable objectives: to improve the standards of driving and riding on the roads; the improvement of, greater focus on and promotion of road safety; and the administration of a nationally recognised advanced test. Our sincerest thanks for your support. Elsewhere in RoadSmart, we look ahead to the summer with a road trip to breathtaking Brittany. We discuss motorway driving in our regular skills section, debate whether drivers should give way to cyclists when turning left, and talk to adventurer, presenter and author Charley Boorman about his exploits on and off-road. Meanwhile, one man relates how he retook his test a quarter of a century after he first achieved advanced status. Turn to page 40 to see how he fared. Chairman Ken Keir speaks at recent Driver Ahead? road-safety conference

SARAH BRADLEY ROADSMART EDITOR

“WE’RE LEADING IN RESEARCH AND INSTIGATING DEBATE ABOUT FUTURE DEVELOPMENTS IN MOTORING”

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Mag in a minute YOUR CHARITY IN ACTION

IAM RoadSmart operates in many ways to promote road safety. Read how we’re making a major impact on multiple levels

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3» WELCOME

Who’s who at IAM RoadSmart, and “hello” from our editor

6» BIG PICTURE

INNOVATIONS, TRENDS, AGENDA-SETTING, NEWS

A winter wonder near Chatsworth House in the Peak District

19» Q&A: SARAH ATKINSON Director of policy at the Charity Commission regulatory body

26» DRIVING ON THE EDGE

Head over the Channel to explore breathtaking Brittany

36» Q&A: CHARLEY BOORMAN

Adventurer, presenter and author recalls his exploits on and off-road

38» GREAT DEBATE

Should drivers give way to cyclists and pedestrians when turning left?

4 WINTER 2017/18 ROADSMART

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GETTY

“DRIVING OR RIDING IS THE VERY BEST WAY TO GET BENEATH THE SKIN OF BREATHTAKING BRITTANY"

40» REVISITING THE TEST

One man retakes his test a quarter of a century after he first achieved advanced status. How does he fare?

42» COMMERCIAL DRIVERS

Read about the ways IAM RoadSmart is helping Keller UK’s company-wide drive for ultimate fleet safety

46» ADVANCED SKILLS

Helping you make the most of the UK’s motorway network

59» ASK THE EXPERTS

Buying diesels, UK's road-safety performance and 20mph zones

63» PRODUCT TEST

Traditional road atlases still have their place; we look at eight of the best

66» RICHARD GLADMAN

Want to instil a love of motoring into the next generation? Here's how

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Groups in action

48» F1RST FOR TESLA DRIVER Latest member to pass advanced test in an electric car; gets a F1RST to boot

48» IMI AUDIT SUCCESS

Celebrations as Observers all qualify to Institute of the Motor Industry level

49» CRASH SIMULATION

Glasgow South Group shows how emergency services handle a smash

51» Q&A: KEN KEIR, CHAIRMAN, IAM ROADSMART Talking about why the future looks so exciting for the charity – and what are the biggest changes on the cards

Your membership 53» YOUR THOUGHTS ON THE ISSUES FACING ROAD USERS

Some of what IAM RoadSmart members have to say online and on paper

54» MY NEXT CHALLENGE

Where do you want to go next with IAM RoadSmart? Here are some suggestions

57» BENEFITS

Make the most of your membership with these exclusive deals and offers

58» GETTING TO KNOW YOU

Focus on Amanda Smith, head of field service delivery for your charity

CONTACT POINTS www.iamroadsmart.com 0300 303 1134

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THE big picture

›››››››››››› Winter wonder B6012, ROWSLEY TO BASLOW, THE PEAK DISTRICT (PHOTO: GETTY)

You’d have to know a road pretty well to identify it from this snowy scene. Luckily Bill Storey, Chief Observer with the Matlock (Derwent and Hope Valleys) Group, knows this corner of Derbyshire better than most. Retired traffic sergeant Bill has patrolled the Peak District, and trained drivers and riders on its roads, for 30 years. Today, he regularly drives the local community bus on this route, the B6012 between Rowsley and Baslow. “It’s very scenic because it goes through open parkland on the Chatsworth estate,” he says. “There are some nice down and uphill bends that can be quite difficult to read.” Hazards include free-roaming sheep and deer (which like to lick the salt off the road surface in winter). “Just beyond this bend there is a spectacular view of Chatsworth House, and cars suddenly slow right down to take a look,” explains Bill. Nearby motorcycle mecca Matlock Bath can get busy, so he recommends biker-friendly Grindleford Station Cafe, near Bakewell, or the Yondermann Cafe at Wardlow Mires on the A623.

> We’d like to see stunning shots of the roads you love, and please tell us how you tackle them, too. Send your high-resolution (at least 300dpi) pics to roadsmart@iam.org.uk. We’ll publish them in a Flickr album.

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+ AGENDA-SETTING + NEWS

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+ INNOVATIONS + TRENDS

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SAFETY CULTURE INDEX REPORT UPDATE SURVEY REPORT: SERIOUS THREAT PERCENTAGES 72%

Drivers checking or updating social media Drivers text messaging or emailing

68%

People driving after drinking alcohol

67% 66%

People driving after using illegal drugs 56%

Drivers talking on mobile phones

52%

Drivers speeding on residential streets

62%

Drivers ignoring red lights 50%

Sleepy drivers People driving aggressively

31%

Drivers speeding on motorways

30%

People driving after using prescription drugs Aggressive cyclists

MORE FINDINGS

• Driver distraction –

specifically text messaging and social media use – are seen as the biggest issues affecting drivers’ safety

• There continues to be strong and consistent support for lowering the drink-drive limit

• There is a recognition

that older drivers make up some of the safest drivers, but there’s support for the over-70s being required to do another driving test

28% 23%

• There is strong support for The results are now in for the third Safety Culture Index, IAM RoadSmart’s major annual research project that measures attitudes to driving safety. The survey gathers the opinions of more than 2,000 drivers on the problems they face on our roads compared with three years ago. Key findings remain the same as they were in the previous two years, with high levels of concern about people using handheld mobile phones while driving, as well as worries about increased traffic congestion. Both of these areas are considered a bigger problem

“68% OF THIS YEAR’S RESPONDENTS THINK PEOPLE SHOULD BE ENCOURAGED TO IMPROVE THEIR SKILLS” than three years ago by more than three-quarters of motorists. More than two-thirds of people think aggressive drivers are more of a problem, and almost the same number perceive drivers who are under the influence of drugs to now

increasing the age of licence renewal to 75

be a greater concern. One new question for 2017 asked how strongly motorists supported or opposed a new law that assumes the driver is always responsible for any collision with a cyclist or pedestrian in an urban area. Only 30% of respondents support the introduction of a new law on this. However, the good news for IAM RoadSmart is that the number of motorists who think they should take additional training is growing year on year; 68% of this year’s respondents think people should be encouraged to improve their skills. CE

• Speeding in residential

areas is a bigger concern for drivers than speeding on motorways, with support for automatic enforcement in 20mph zones and general support for 80mph limits on motorways

• There is solid support

to restrict the hours new drivers are allowed on the road at night and limiting the number of passengers they can carry

• Drink and drug-driving

is the biggest issue which the police should focus on – with over half of drivers believing it should be their first priority

• A majority of drivers

consider advanced driving tuition an effective measure in improving driving skills

Read more about IAM RoadSmart’s award-winning road-safety research reports in Your Charity in Action on pages 20-25

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APPS AND MODULES BRING IAM ROADSMART TO A NEW AUDIENCE Our research shows that people want to do things online, at a low cost and in their own time, so we’ve created a new range of apps and online and on-road learning modules to help IAM RoadSmart engage with more of the UK’s 34 million drivers. We’ve developed a family of cartoon characters, which represent the world’s worst driving family. Users can follow them through their IAM RoadSmart journey and learn from their mistakes. Our new online modules also harness the power of the latest tech. We’ve developed seven modules, each focusing on a different challenge; there are modules on parking, managing speed and driving on rural roads or motorways, for example. There are also games that combine fun with road-safety education. There’s a Space Invaders-style game in which

you shoot down road signs, and a dashboard hunt where you must identify what the signs mean. The apps are free to download to smartphones and other devices, and are available to anyone with a Facebook account. On-road modules are the third new bite-sized learning opportunity. Thousands of motorists told us they have a specific challenge they’d like to overcome, and our seven modules will help make drivers and riders feel more confident, and become more competent. The on-road modules were piloted on the south coast before being rolled out UK-wide. These incorporate driving with distractions, rural roads, town roads, parking, overtaking (car), overtaking (bike), vehicle familiarisation, managing speed, motorways and vehicle management.

Follow our new cartoon characters and learn from their driving mistakes

See Your Charity in Action, pages 20-25, to find out more about the apps and online and on-road modules

RECOGNITION FOR MCIAC QUALITY PROGRAMME

The Government’s Driving and Vehicle Standards Agency has endorsed the Motorcycle Industry Accreditation Centre’s qualityassurance programme for approved training bodies. This follows a scheme

evaluation. Karen Cole, Motorcycle Industry Association director of safety and training, set up MCIAC four years ago, since when around 100 sites have gained or are close to gaining accreditation. “The DVSA’s

always been sympathetic to the aims of MCIAC,” she said, “but it was vital that we had an official endorsement gained through evaluation. We are delighted we now have this and have exceeded expectations.”

Find out more about MCIAC at www.mciac.co.uk

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DRIVER AHEAD? CONFERENCE JUSTIN GRAINGE

TRAINING ROAD USERS FOR AN AUTONOMOUS FUTURE

Experts from across the automotive and road-safety industry spoke at the event

Sarah Sillars (above, centre) with IAM RoadSmart research award winners Dr Katie Plant and Professor Neville Stanton from University of Southampton

IAM RoadSmart recently hosted our first road-safety conference. Driver Ahead? was a one-day event that brought together around 120 experts to discuss how to map out a safe route to driverless cars. Industry experts and leaders from other areas spoke at the conference, including representatives from Jaguar Land Rover and Tata Motors

as well as professors from Nottingham and Southampton Universities. All shared their findings and research. The overall conclusion was that driverless cars could create a highway to confusion – unless training and coaching catch up with the fast pace of change, in order to help drivers cope with a whole new set of demands.

Neil Greig, IAM RoadSmart’s director of policy and research, said: “Having the views of so many experts at Driver Ahead? was invaluable. It showed the driver will require a great deal of re-educating before entering the world of the autonomous

vehicle.” Driver Ahead? was hosted with the RAC Foundation and major sponsor Pirelli. This helped raise its profile. Finally, we were proud to announce the winners of the first £50k IAM RoadSmart PhD research award. CE

> See Your Charity in Action on pages 20-25 to find out about the next steps IAM RoadSmart will be taking to pave the way for the safe integration of driverless cars ROADSMART WINTER 2017/18 11

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REME ASSOCIATION FOCUSES ON ROAD SAFETY British Army Corps REME celebrated its 75th anniversary in 2017 – and to mark the occasion, the REME Association is partnering with IAM RoadSmart. REME – the Royal Electrical and Mechanical Engineers – was founded in 1942 to maintain and repair the Army’s weapons and equipment. Since then, the REME Association has kept ex-servicemen and women in touch with their former Corps, keeping alive a spirit of comradeship, resettling members into civilian life and supporting those in difficulties. It has branches all over the UK and overseas, and many members are car and bike enthusiasts. The REME Riders Facebook group, for instance, has around 1,000 members. The new partnership offers a range of benefits and activities to REME Association members

THUMBSUP FOR COURTESY wishing to join IAM RoadSmart, helping to promote advanced driving and riding, and spread the road-safety message. REME Association member and IAM rider Neville Perrett says: “It’s a win-win for both organisations. A number of REME members leave in their 40s after completing their service, and become ‘bornagain bikers’. Accident statistics are quite high; we want to target them and find IAM RoadSmart drivers and riders who are

ex-REME and encourage them to link up with the association.” REME Riders was founded in 2014. Tyrone Rees, who runs its Facebook page, says: “We’re for the most part either current or ex-REME soldiers, but we also admit good friends. Our numbers continue to grow. Around 15% of members attend rallies and events across the UK. A large number contribute regularly to the forum, and we have international members who fly the flag on an individual basis.”

The REME Association would be delighted to hear from all ex-REME members of IAM RoadSmart. Search for ‘REME Riders’ on Facebook

REHABILITATING DRINK-DRIVERS In just over four years, IAM RoadSmart’s Driver Retraining Academy has delivered its Drink-Drive Rehabilitation Course to more than 9,500 banned motorists, helping them return to the road as safer drivers and reduce the length of their ban. Now operational across England and Wales, the three-day course helps convicted drink-drivers take responsibility for their actions and assess their readiness to change

their lifestyle. While supporting convicted drink-drivers though this difficult time, it also helps them gain greater alcohol awareness and helps them become safer, more knowledgeable drivers. The course gives participants a chance to take a positive step to develop their understanding. Completion of it earns them a 25% driving ban reduction. CE

Your Charity in Action on pages 20-25 explains more about the work of our Driver Retraining Academy

We expect the roads to turn blue in a good way in May, when we launch our new Thumbs-Up Day. During this day of courtesy while driving, IAM RoadSmart members and many other road users will display blue thumbs-up stickers on their cars and motorbikes, and pedestrians can wave giant blue foam thumbs to thank polite motorists. Although we aim to raise £5,000-£10,000 from the sale of blue thumbs and stickers, the main objective of what’ll become an annual day of courtesy is to raise awareness of IAM RoadSmart and encourage a wide range of people, from drivers to children, to recognise good behaviour on our roads. CE

FAREWELL TO WILLIAM BONFIELD

Long-time member William Bonfield sadly passed away in 2017, which was a tremendous loss to IAM RoadSmart as well as to William’s family and friends. The charity meant a great deal to him; it gave him a new lease of life when he joined back in 1995 having had major heart surgery, as it prompted him to get back on his motorcycle. He will be greatly missed.

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Fellow membership update Well over 500 IAM RoadSmart members have signed up to become Fellow members at time of going to press, all of them making a commitment to retaking their advanced driving or riding test every three years. As well as a strong uptake from private members, we’re pleased to announce that a growing number of organisations are signing up their drivers to Fellow membership. One of the latest companies to get involved is Go Ahead London, which provides more than a quarter of the capital’s 9,000 buses. It has agreed an initial 12-month deal to put drivers at six of its depots through the advanced test to become Fellow members. Meanwhile, IAM RoadSmart member Peter Smith tells how he benefited from retaking his advanced riding test and becoming a Fellow on pages 40-41. CE

Could you rise to the retest challenge and become a Fellow? Find out more at www.iamroadsmart.com/fellow

WIN TO WIN ONE OF 500 TINS OF OUR HANDY ROADMINTS Please email your membership number to roadmints@iam. org.uk (CLOSING DATE 31 MARCH 2018)

DEN’S CELEBRITY TURN All passengers are precious, but Den Clare’s are more special than most – and he’s achieved a Fellow pass to show that he takes their safety seriously. Dan lives on the Isle of Wight, and he and his driving team

have chauffeured artists such as Paul McCartney, Tom Jones, Sting, Amy Winehouse and Donovan around the island during the annual IoW Festival. Den, who’s been an IAM RoadSmart member since 1980, says: “Having

reached 75, and enjoying driving as I do, I am so pleased about the retest opportunity Fellow presents. Driving is a special pleasure – although sometimes the Isle of Wight’s roads make that a little doubtful!” SB

YOUR LEGACY TO IAM ROADSMART IAM RoadSmart is doing absolutely everything we can to save lives, reduce accidents and prevent road injuries. Afterdeath legacies provide a vital source of funding for us – and, for you, leaving money to charity in your will is good for your estate. Thanks to online experts, making a will isn’t remotely complicated – which means that if you’re among the 35% of people who want to remember a charity in your will, it’s far easier than you might expect. This can reduce the amount of inheritance tax you’ll pay, as well.

Simply either leave a fixed amount – all financial gifts left to charity are free of inheritance tax – or leave a share of your estate. If you leave at least 10% of the latter to charity, the inheritance tax rate on the remainder drops from 40% to 36%. Online will writing can take as little as 15 minutes, as digital will-writing services (such as www.farewill.com) are deliberately easy to use and jargon free. You’ll be in full control of your legacy – and you’ll know you’ve left something that will make a genuine difference to people’s lives.

Your Charity in Action, pages 20-25, explains more about IAM RoadSmart’s charitable work, and our advert elsewhere has more details about legacies

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MEMBERS GO ‘BACKSTAGE’ AT RAC CONTROL CENTRE

SARAH SILLARS, OBE

CHIEF EXECUTIVE, IAM ROADSMART

How will IAM RoadSmart engage with more people in 2018? We’d like to engage with an additional 20,000 people in 2018. However, we know that many people want a bite-size amount of coaching or training, and do not necessarily want to commit to doing the entire advanced driving or riding course. The introduction of our apps, online and on-road modules will help us reach many more people. We are confident that a good number will be enthused to go on to do the advanced test. What does discovering IAM RoadSmart have in common with learning Spanish? If I wanted to retire in Spain, I’d only want to, at this stage, learn to speak conversational Spanish so I could be understood in simple situations – such as ordering a gin and tonic at a bar! I wouldn’t want to get a degree in the language. I may go on to do a GCSE in it, and then an A-level and possibly eventually a degree – but if I did, it would be at my own pace and in a way that suited my needs. That’s exactly the journey we want to take people on. So we’ve introduced the free apps to give them a taster of what we’re about. If they enjoy these, they may go on to do some online modules, and then progress to tailored on-road modules. And, if they’ve enjoyed that journey and got an appetite for improving their skills, they may go on to take the advanced test.

> Find out more about apps, online and on-road modules on page 9

Ten lucky IAM RoadSmart members recently won an exclusive tour of the RAC’s control centre near Walsall. During their day at the centre in Bescot, adjacent to Junction 9 of the M6, they got to see the giant master map that shows the location of every RAC patrol vehicle in real time, and they also heard about the varied and bizarre reasons why people call out the breakdownservice provider. They also got an insight into the working lives of RAC patrols, from visiting the technical centre where training is carried out, to seeing the massive amount of kit that patrols carry on their vans. CE

RAC offers discounted breakdown cover to IAM RoadSmart members; see www.iamroadsmart.com/rac for details ROADSMART WINTER 2017/18 15

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OBSERVERS CELEBRATED AT MOTORCYCLE LIVE In 2017 we marked the special Year of the Observer. Part of the celebrations included thanking our motorcycle Observers by inviting them to attend Motorcycle Live as our guests. Over 400 enjoyed our exclusive evening reception afterwards, which saw the presentation of achievement awards along with the 2017 Lord Strathcarron award for the Motorcycle Group Member of the Year; well done to Tina Underwood. Photography: Mick Osbaldeston

Our Observer reception was held on the inspiring Black Horse main stage at the NEC’s Motorcycle Live

Superbike riders Leon Haslam and Peter Hickman enjoyed answering questions from our Observers

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Tina Underwood of Kent Advanced Motorcyclists was the deserving winner of our Lord Strathcarron award Our Star Performer Awards were presented by charity director Pat Doughty:

Fiona Robertson received her Star Award

Barry Salmon was happy with his Star Award

Sarah Shanks-Pell accepted a Star Award on behalf of Geoff Salt

Our partner Helite demonstrated and gave away an airbag jacket during the evening, with Peter Rowland being the lucky winner

Dave Shenton and Martin Doran (not present) also got Star Awards

A Star Award went to Dave Meadows, too

To find out more about volunteering to become one of our Observers or active group members, please visit www.iamroadsmart.com/becomeanobserver ROADSMART WINTER 2017/18 17

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MOTORCYCLE COMMUNICATIONS Bluetooth helmet headsets, with multi-connectivity for up to 6 riders at once + Phone & GPS. Observer / Associate kits available.

Bluetooth intercom units linking Rider to Pillion, sharing the Phone, GPS & 2-way radio connections. All at the same time

Universal Bluetooth Associate / Student unit. Lanyard mounted unit that pairs to virtually all makes of Bluetooth headset for 1-way or 2-way communication

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Top quality, fully certified Airbag Jackets, in Hi-Vis or Black. All sizes - fantastic prices!

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››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››› “ ›››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››

Keeping tabs on charities As part of our focus on IAM RoadSmart’s charity status we interview Sarah Atkinson, director of policy at the Charity Commission, which regulates all charities in the UK INTERVIEWED BY: JOHN BLAUTH

Q. For active members of IAM RoadSmart – a charity with the aim of reducing injuries and fatalities on UK roads by making better drivers and riders – what would you say to underline the value of charitable status to their membership? A. Being recognised as a registered charity – as IAM RoadSmart of course is – is both a privilege and a responsibility. The public trusts charities, so being a part of a charity means that society has entrusted you to function in a way to uphold that trust. Q. Does the Charity Commission provide practical help to charities along with their volunteers and donors? A. Trustees are legally responsible for charities so, as regulator, our relationship is primarily with them. There are important responsibilities that come with charitable status, such as transparency and accountability. We administer some of those duties, and we require charities to complete annual returns and submit accounts. It would be wrong to think of these responsibilities as ‘bureaucracy’. They are an opportunity to engage with supporters, funders and

volunteers. The public places great importance on transparency and openness in charities – and all charities rely on public trust. Q. Does being a registered charity help organisations operate and raise funds? A. Public trust and confidence are really important to the charitable sector – people want to know that their donations are actually going to where they are intended. Having a regulator that holds charities accountable is valued by the public, who want to know that charitable funds are protected. The Commission has oversight of that. Q. How rigorous and effective is that oversight? A. We are a robust, risk-led regulator that helps trustees prevent problems from arising, identifies risks facing charities and takes action when we find concerns about the management of individual charities. Our regulatory priorities include protecting charities against financial abuse and fraud, safeguarding concerns, and addressing concerns about extremist and terrorist abuse. We are not a law-enforcement

“Being recognised as a registered charity – as IAM RoadSmart is – is both a privilege and a responsibility” agency, and we will involve the police if that is required. Q. Globally, where does the UK fit on the ‘generosity scale’ in terms of donations against income? A. According to the CAF World Giving Index Report, the United Kingdom ranks number 11 in the world for charitable giving. It reports that in the UK, 64% of people had donated to charity a month prior to the CAF interview.

> See our cover feature on page

20 to find out more about how IAM RoadSmart makes sure your donations are put to the best possible use ROADSMART WINTER 2017/18 19

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CHARITY IN ACTION

Making an impact

Your charity in action IAM RoadSmart operates in many ways, with one all-consuming goal: to promote road safety. Here’s how we’re making a major impact on multiple levels WORDS CLAIRE EVANS ILLUSTRATION JAMES TAYLOR

IAM RoadSmart may be in its seventh decade – a time of life when many people are thinking about slowing down – but we’ve never been more active in such a wide range of areas. That’s something to be extremely proud of. CEO Sarah Sillars explains: “We use your membership fees to achieve our charitable goals to make a positive improvement in road safety. We work in three key areas – with the public, the industry and the Government – in order to influence change at all levels of society.” She continues: “We’re reaching out to far more of Britain’s 34 million drivers and riders with our new free apps, as well as our online

and on-road modules. By offering a fun yet educational helping of road-safety information, we hope many will gain an appetite for this knowledge and seek out more training. We believe a significant number will go on to take the advanced test. “IAM RoadSmart is also very pro-active in the industry. At our first Driver Ahead? roadsafety conference, experts discussed how to keep road users safe during the transition to driverless vehicles. We’ve never had a more engaged relationship with the Government. We’re the only road-safety charity on the Motorists’ Forum, a committee that reports to “WE WORK IN the DfT and Road Safety THREE KEY AREAS Minister Jessie Norman MP.” – WITH THE PUBLIC, Here, we take a look at THE INDUSTRY AND the huge range of actions THE GOVERNMENT IAM RoadSmart is taking – IN ORDER TO to improve UK road safety. INFLUENCE CHANGE

AT ALL LEVELS OF SOCIETY” SARAH SILLARS

››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››› IAM ROADSMART IN NUMBERS

›› 200 ›› 4,000 LOCAL GROUPS

PEOPLE HELPED VIA OUR DRA COURSES

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34+ million licence holders

We make better bus and coach drivers

01 Influence through communication

02 Driving apps 03 E-learning modules 04 On-road modules

REDUCE KSI RATE

05 Advanced driving and riding 06 IAM RoadSmart Master KSI – KILLED OR SERIOUSLY INJURED

WE’RE JOINING THE 34 MILLION CLUB Each year, IAM RoadSmart gains around 7,000 new members, but in 2018 we’d also like to help a further 20,000 start their journey toward advanced status by providing other means of support. We’re asking our members to join the 34 Million Club by spreading the word about how satisfying and rewarding developing your driving and riding skills can be. However, instead of trying to push millions of drivers up to the high standard of the 460,000 who’ve taken their advanced test in the past 60 years, we are keen to provide help and support for all by encouraging confidence, capability and skill in those who want to do a little first or in totality. Everything we do will be in line with our three charitable objectives.

WE HAVE THREE CHARITABLE OBJECTIVES:

To improve the standards of driving and riding on the roads

The improvement of, greater focus on and promotion of road safety

The administration of a nationally recognised advanced test

›››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››› – AND WE COULDN’T DO IT WITHOUT YOU!

›› 30,000 ›› 91,000 BUSINESS DRIVERS HELPED OR TRAINED

MEMBERS PAYING ANNUAL SUBSCRIPTIONS THAT FUND OUR ACTIONS

Many bus and coach companies work with IAM RoadSmart to train their drivers to advanced standard, including National Express and Go Ahead London. Go Ahead won a 2015 Prince Michael International Road Safety Award for its joint initiative with us, which saved many £1,000s in damage-repair costs and reduced time off the road for drivers and buses. Go Ahead London has also recently agreed a 12-month deal to put 1,149 drivers from six garages through the advanced driving test. As Fellow members, they’ll have their skills retested every three years.

We help people gain motorway confidence On-road modules have already proven a success with one young driver from Portsmouth. Katherine Lemieux went out with Richard Gladman, IAM RoadSmart’s head of driving and riding standards, to gain motorway confidence. “It was clear Katherine had good motorway knowledge, but her nerves were stopping her from putting it into practice,” Richard explains. “She initially waited to be told what to do when, say, passing a slower car. Yet as she relaxed her confidence increased, and she began to identify situations in advance, and plan.” Katherine says: “I loved how much input there was, and liked talking about the process first. I now feel able to drive on the motorway without someone helping me.”

We help taxi drivers get going IAM RoadSmart’s members have stepped in where the Driver & Vehicle Standards Agency has stepped out, to provide assessments for would-be taxi drivers. The one-hour Taxi Driver Assessment examines driving skills over a range of competencies, including manoeuvring ability, safe pick-up/drop-off knowledge and customer-service skills. Completion brings accreditation to become a safe, professional taxi driver, and it is a mandatory element of all applications.

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CHARITY IN ACTION

Making an impact

We work with the WI More than 30 members joined IAM RoadSmart in 2017 as a result of driving events hosted for the WI (Women’s Institute) at the British Motor Museum in Gaydon and the Haynes International Motor Museum in Somerset. The offer of a driving course was of particular interest to Dunchurch & Thurlaston WI member Marlene Mabey, because she’d been involved in a “THE COURSE HAS accident at the start BEEN REALLY GOOD. road of the year. She recalls I’D RECOMMEND that although she was IT TO ALL” extremely nervous about MARLENE MABEY the event, she and her husband Peter had a lovely day at Gaydon. Deciding she’d benefit from more coaching, Marlene signed up for the eight-week advanced driving course. Speaking partway through, she was already finding it extremely useful: “I really feel like I’ve achieved something and become more aware about my driving. It’s already helped me avoid a collision with a car that pulled out from a side road. Remembering what I’d been told about keeping a lookout for other road users, I was already anticipating that the car might pull out. I slowed down, and avoided a smash. “Overall, the course has been really good. I’d recommend it to all,” concludes Marlene.

We turn drink-drivers into safer drivers Over the past four years, the Drink-Drive Rehabilitation Course (DDRC) has helped 9,500plus banned drink-drivers return to the road as safer motorists. Sarah Fisk, training manager, drinkdrive, says: “We have 50 trainers, and cover all DVSA areas. Participants have ranged from 17-yearolds with a provisional licence to over-90s.” The course covers how the law relates to drinkdriving, and the impact it has on those convicted. It also talks to them about their responsibility for their actions, and helps assess their readiness to change their lifestyle so they don’t re-offend. By

setting smart goals, it aims to help them change their behaviour. On completion of the three-day (16-hour) course, participants get a reduction of up to 25% off their driving ban. One participant says: “I wasn’t relishing the idea of the course, but in fact it gave me very interesting and useful information. The instructor was outstanding. I changed quite a few things in my daily routine.” Looking to the future, Sarah Fisk says: “Drug-driving is increasing, but there’s no course for offenders yet. If the Government comes up with a scheme , we’ll want to be part of it.”

››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››› WE HAVE BIG IDEAS to change attitudes Thumbs-Up Day is our first Big Idea to raise our profile. Taking place in May, it’ll be a day of courtesy on our roads. We’ll be selling blue Thumbs-Up stickers and giant foam thumbs, for motorists and pedestrians to show they support a positive attitude towards politeness. We plan to raise plenty of money and engage as many of the UK’s road users as we can reach. We’re also hoping the event will turn into an annual phenomenon – and we would love for as many local groups as possible to get involved.

WE PRODUCE apps and modules We’ve launched a suite of apps, plus online and onroad learning modules, to help us engage with more UK drivers. In one of the free apps, users can follow our brand-new cartoon family through their IAM RoadSmart journey and learn from their mistakes. Our new e-modules offer hints and tips on how to drive with awareness and perspective in 10 different situations, from driving with distractions to parking safely. The apps and e-modules aim to be fun while providing road-safety education. It’s hoped they’ll lead people to take up one of our on-road modules. These, too, focus on the situations our research has told us drivers would most like help with, such as motorways and rural roads.

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WE’RE PART OF THESE IMPORTANT COMMITTEES

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Parliamentary Advisory Council for Transport Safety (PACTS) Chairman Ken Keir speaks at Driver Ahead?

WE LEAD THINKING IAM RoadSmart is instigating debate about future developments in motoring, such as driverless cars and how to make the UK’s roads safer as these begin to arrive. We recently hosted Driver Ahead?, the first industry-wide conference, at London’s Royal Automobile Club. It was attended by 120 delegates, including many heads of industry. The aim of Driver Ahead? was to use industry expertise to inform further research. “We’ve asked the delegates to feedback on the topics raised so that we can use these to lead future research into the safe transition to driverless cars,” explains director of policy and research, Neil Greig. As well as being the first time IAM RoadSmart has partnered with the RAC Foundation, it’s also gained a major sponsor, Pirelli. This helped raise the level of delegates in attendance; read more in Up To Speed (pages 8-17).

We influence Government policy and spending on road safety “Over the past year IAM RoadSmart has honed in on the most important committees, and that’s meant we’ve had far greater input in major road-safety changes,” explains Neil Greig, the charity’s director of policy and research. A great example of IAM RoadSmart’s effective lobbying is its involvement in improving the driving test. “We were in a DVSA group that agreed, tested and implemented the changes that brought the practical test up to date and made it more useful for learners. “They include a doubling of the amount of independent driving in the test, plus sat-nav use and replacing the three-point turn and reversing round a corner with more relevant parking manoeuvres,” says Neil.

This is an official APPG (All Party Parliamentary Group) with MPS, Lords and key road-safety figures among its extensive membership. It has direct access to civil servants and parliamentarians. Directly involved in the shaping of future road-safety legislation. IAM RoadSmart serves on its key advisory committees such as the Road User Behaviour Group.

Transport Scotland Road Safety Operation Group Influences Scottish road-safety policy at a direct and senior level. Also in Scotland, we work with Road Safety Scotland, the body that spends the country’s road-safety education and publicity budget.

Transport Focus Road User Group Influences the delivery of Highways England’s road programme for motorways and A-roads. Carries out driver-satisfaction surveys. Data is used by the Government to hold Highways England (HE) to account over its performance.

Highways England Road User Group Chaired by the customer services director for HE, this lets us deal directly with Highways England. HE takes consultations with this group very seriously as it has set targets to meet, such as reducing the number of UK road deaths on the trunk road network and keeping traffic moving. HE consults IAM RoadSmart on its education campaigns, leading to joint campaigns and name checks in their official press releases.

We reward professionals “We also play a big role in rewarding road professionals for their achievements,” says Neil Greig, who is on the judging panel for the Prince Michael International Road Safety Awards. IAM RoadSmart representatives also sit on the venerable RoSPA National Road Safety Committee.

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Rewarding skilled driving with cheaper car insurance

“96% of IAM RoadSmart members rate our service as very good or excellent - get in touch to find out why”*

“I had a claim two years ago and there was no argument regarding who I used to effect the repair.” -Mr Pickering

*based on the responses of 397 IAM members who were asked to rate the service they received (from ‘very poor’ to ‘excellent’) in December 2017. Insurer acceptance criteria, terms and conditions apply. Calls may be recorded for our mutual protection. IAM Surety is a trading brand of Cornmarket Insurance Services. Cornmarket Insurance Services Ltd is authorised and regulated by the UK Financial Conduct Authority. (Reg No 308099). Cornmarket Insurance Services, 4-6 Boucher Road, Belfast, BT12 6HR

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09/01/2018 09/01/2018 12:46 13:08

CHARITY IN ACTION

Making an impact to Measuring attitudes ur driving safety & behavio The IAM Safety Culture

Index

Attitudes & Opinions

WE LEAD IN RESEARCH

IAM RoadSmart’s award-winning roadsafety research reports help promote our ambitions to opinion formers and the media. We produce at least two major reports each year that target particular areas of vulnerability. In 2017, we asked Transport Research Limited to research how young drivers gain experience in their first few years, and the reasons behind collisions involving novices. The findings are influential because they target goals set by us and the Government on reducing the disproportionately high number of young-driver deaths and serious injuries each year. It was found that novices are at the highest risk of being in an accident in the first six to 12 months, but they learn quickly and the risk potential sharply reduces. Also, new drivers struggle most with motorways, low-speed manoeuvres and parking, and dealing with cyclists and pedestrians. Recent changes, such as learners being allowed on motorways, and the “WE PRODUCE AT introduction of our new LEAST TWO MAJOR motorway driving modules, ROAD-SAFETY are already targeting the REPORTS EACH first area. Going forward, YEAR THAT TARGET the research will be used PARTICULAR AREAS to influence future learner OF VULNERABILITY” teaching and test changes. The second influential report is the annual Safety Culture Report; 2017 was the third year of running this major survey that collects information on the road-safety worries of 2,000-plus drivers. The biggest concern is still the danger caused by the use of handheld mobiles while driving. The survey has helped to bring about the increase in fines and penalty points, and has also been used in the Government’s Think! campaigns. Problems caused by distracted drivers highlighted in a 2016 report were also used by Road Safety Scotland in its Distracted Driving campaign last summer.

We provide lifechanging inspiration – and here’s how “I’ve never had anything come at me like motorcycling,” enthuses Vernon Miles, who took up riding in spite of being told by doctors that a debilitating illness meant he would never be able to ride. “Biking was like being let out of jail. It lets you experience all the smells and sights of the countryside close up, and once you extend your view while riding the difference in your awareness is amazing.” After completing a riding course with his local IAM RoadSmart group, Vernon went for his Masters and passed with Distinction. The experience inspired him to carve out a new career offering riding courses alongside a range of other experiences at Carlton Towers in North Yorkshire. “I’m really keen to work with IAM RoadSmart and get new people to sign up by enticing them with a riding experience,” he says. “During the session we ride behind the biker, taking video footage. We talk them through it at the end, so they can find out quickly what they are doing well and where they can improve. “I want to help people who have physical and mental restrictions, and give them the sense of freedom motorcycling has given me. I really hope it’ll bring IAM RoadSmart fresh blood.”

> WANT TO HELP US FURTHER? Now we’ve inspired you with news of all the ways we’re working hard to improve road safety, please don’t forget us when it comes to donating. See Up To Speed (pages 8-17) for details about remembering us with a legacy.

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DRIVING ON THE EDGE

Brittany

Breathtaking

Brittany Head over the Channel for a road trip that takes in picturesque towns and villages, stunning coastlines, historic sites and gourmet food WORDS: DAVID WILLIAMS

TURN OVER FOR: 1 Tackling continental roads 2 French culture, heritage and scenery

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ith its fetching, old-world fishing ports, historic halftimbered buildings, ancient church spires piercing the skyline, inviting white-sand beaches and craggy coastline, no wonder it’s often called “breathtaking Brittany”. There’s little wonder, either, that Brittany Ferries not only carries a steady flow of passengers from Portsmouth and Plymouth to France’s most northwesterly region (252,000 cars used its services to St Malo and Roscoff last year) but that it organises a variety of motoring adventures, too, including the sybaritic half-board ‘Gourmet Brittany’. Driving or motorcycling is, after all, the very best way to get beneath the skin of this region and its vast network of excellent – if maddeningly ‘calmed’ and erratically speed-limited – roads that will test your powers of observation and concentration to the full.

Atmospheric

Dinan boasts ancient courtyards and squares, timbered gables and the gently winding river Rance

Our ‘Gourmet Brittany’ tour takes in the region’s star turns such as imposing St Malo itself, medieval, cobbled Dinan, atmospheric Quimper and the picture-perfect port of Douarnenez. However, the area’s rich heritage means that to venture off the beaten path at almost any point is to be rewarded with ‘secret’ towns and villages, and a friendly welcome in quiet, cafe-lined squares. The fun starts on the ferry Bretagne, as the overnight service slips past Portsmouth’s twinkling harbour-side inns and the mighty, illuminated Spinnaker. Arriving in St Malo at 8.15am, it leaves a full day to reach your first overnight stop. As the » ROADSMART WINTER 2017/18 27

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GETTY

“YOU CAN ENJOY SOME OF THE TWISTIEST, MOST JAW-DROPPINGLY BEAUTIFUL ROADS IN BRITTANY”

DAVID WILLIAMS

Look forward to a road trip that encompasses beautiful sights – in addition to gourmet French food, both on land and aboard the ferry

town – with its spires and ramparts – hoves majestically into view, you can, of course, enjoy breakfast on board before disembarking, but if you’re keen to get on your way there’s plenty of time to investigate the town itself upon your return. It’s still early (France is an hour ahead), so join the fast, efficient D137/N176 south and head for cosily grand Dinan, arriving in 40 minutes for brunch at one of the inviting cafes competing for attention in the city centre. We found ample parking for our motorcycles – my BMW R1200RS Sport SE and my brother’s Triumph Bonneville T120 – at Place Duguesclin, but cars shouldn’t have any trouble finding a space in the vicinity, either. Wander the ancient courtyards and squares, gaze up at the timbered gables and admire dizzying views over the gently winding river Rance from lofty, immaculately tended Jardin Anglais in the shadow of the sombre Basilique Saint Saveur. Stroll to Place Saint Saveur to sit outside one of the restaurants – perhaps sheltering from the sun under a parasol – before joining the fast, winding D766 south, towards your night-time stop at the seaside resort of Billiers, complete with jaunty red-and-white lighthouse. However, do pause en route for a close-up of

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DRIVING ON THE EDGE

ALAMY

Brittany

» TIPS FOR MOTORING ABROAD

the imposing medieval chateau at Josselin, overlooking the river Oust, before taking the N166 (or, if your schedule permits, the slower D126) to the great, walled town of Vannes with its own pretty squares, narrow, characterful streets and dashing harbour views.

Make the most of your Brittany tour with these safe motoring tips from IAM RoadSmart’s head of driving and riding advice, Peter Rodger.

Embrace

Push on east along the E60 to Billiers, relaxing in the warm embrace of the Domaine de Rochevilaine. This sumptuous collection of ancient buildings perched on the shoreline has far-reaching sea views – and a gourmet restaurant. Wake to the lapping of waves, pose for pictures by that lighthouse and maybe leave some footprints along the beach. Then head back past Vannes along the E60/N165 to investigate the old-world charm of picturesque Auray, its immaculately restored buildings huddled around a pretty harbour complete with fishing boats, bars, cafes – and camera-clicking tourists. Just ensure you mind those motorcycle tyres when riding » on the deep, uneven cobbles...

BE PREPARED

Check what paperwork you need (passport, licence, overseas insurance, registration document etc), plus pack a breathalyser kit, hi-viz bib and spare bulbs. Ensure you have upto-date information and the correct kit for your vehicle. GB and number plates should be correct, too. See more at the Brittany Ferries website bit.ly/2yiFFOQ.

GEN UP ON SKILLS

RIGHT MOVE

DAVID WILLIAMS

Refresh skills you gained while preparing for your advanced test, to make travelling easier. All that observation, anticipation, planning, positioning and systematic decision making will help you cope with unfamiliar situations.

It sounds obvious, but you will be driving or riding on the right, and ‘different’ road habits will surround you. You may already have a way of reminding yourself to be on the right when you start off or turn out of stopping place on a quiet road. If you don’t, try leaving a big paper arrow on the dash/screen. Remember the ‘Priorité a Droite’ rule (where, in some instances,

you still have to yield to traffic merging from the right) and the signs that announce it.

RESPECT THE LOCALS

You’re going to Brittany see the scenery, but tourist destinations also have local road-users going about their ordinary lives. They need you to let them past, so pay attention to your driving as well as the sightseeing. Remember, other tourists will be distracted by the scenery, too.

FINALLY...

Check online at www.certificatair.gouv.fr/en for emission entry regulations at your destinations and www.car-parking. eu/france about parking. On a bike, remember that the side-stand leans the bike into the camber, and into traffic. If you use a sat-nav, disable speed-detection warnings in France; these devices are illegal.

> Please contact us if you have a great trip or destination

you’d like to see featured in a future issue of RoadSmart. Send brief details and photos to roadsmart@iam.org.uk.

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Bespoke Home Insurance for IAM RoadSmart members

You can avail of a Discount voucher

£75

“I have all my complete insurance packages with you. Excellent service.” -Mr Lyttle

The £75 voucher is valid as a discount off RSA Clear Choice standard home insurance premium through Cornmarket for the risk presented. To qualify for the voucher discount, you must take a combined buildings and contents insurance policy with RSA arranged through Cornmarket with a minimum premium of £200. Insurer acceptance criteria, terms and conditions apply. Calls may be recorded for our mutual protection. IAM Surety is a trading brand of Cornmarket Insurance Services. Cornmarket Insurance Services Ltd is authorised and regulated by the UK Financial Conduct Authority. (Reg No 308099). Cornmarket Insurance Services, 4-6 Boucher Road, Belfast, BT12 6HR

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DRIVING ON THE EDGE

Brittany

Carnac stones (top) have been standing for millennia; no

one knows why. Quimper (above) is the oldest Breton city

The quiet backwater of Carnac – a short hop along the D768/D119, and dominated by 3,000 or so mysterious standing stones stretching for around two-and-a-half miles – is equally mesmerising. No one is sure why they are there or who erected them, but there’s a magical air of cathedral-like serenity as you stroll among the orderly rows. Now it’s time to explore and risk getting a little lost as you attempt to hug the coastline to your next overnight stop, at Douarnenez. You can follow a confusing maze of twisting local roads, dotted with frequent 30kph (18.6mph) zones – and radararmed police, lurking in bushes. Alternatively, hit the faster E60, heading west through Quimper, the oldest Breton city. Dubbed the “charming little place” by French novelist Flaubert, it buzzes with »

Brittany

Morlaix

Quimper

St Malo

Brittany

Douarnenez

Vannes SOPHIE HAINES

Brittany has no tolled autoroutes, but there are fast (110kph), efficient National roads linking key centres with well paved dual-carriageways. Some – such as sections of the N12 near Morlaix – are pleasantly winding, offering great views. Others – such as the N12 west of St Brieuc – can be heavily trafficked and full of trucks when busy. Seek out adjacent Departmental (‘D’) roads instead, to explore local villages. But be warned. Although many have 90kph (56mph) limits, this varies hugely and frequently, especially when approaching more populated areas; it can make for slow progress. Limits can switch erratically and with little warning between 70kph (43mph), 50kph (31mph) and 30kph (18.6mph). Keep your eyes on the road, signs and speedo – especially as gendarmes really do hide in hedges, ambushing the unwary with speed detectors. We tackled this twisting, near-500-mile route in four days and three nights, but recommend adding a hotel or two and taking your time.

GETTY

» PICK YOUR ROAD

Auray Billiers

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DRIVING ON THE EDGE

Brittany

Douarnenez has fine view of Ile Tristan (left); Pink Granite Coast is stunning

cafes lining pedestrianised, cobbled streets, and is eminently walkable. Investigate the medieval quarter dominated by the towering cathedral, the boulevards lining the riverbanks, and then take a boat trip along the “prettiest river in France”.

Beguiling For picture-perfect scenery, however, it’s hard to beat beguiling, mellow Douarnenez, reached on the D765. It boasts bustling ports, zig-zagging alleyways, craft workshops and fishermen’s cottages overlooking the beautiful bay and Ile Tristan. What could be more befitting of an

overnight stop than Le Clos de Vallombreuse, a grand, 19th century mansion, a stone’s throw from the beach? Stroll to the shore for lungfuls of sea air, then coffee and croissants in a cafe with a view. Only Locronan – fortuitously en route to your last overnight stop, and found by following the prettily winding D7 north – competes in terms of eye-popping charm. As with Wiltshire’s Castle Combe or Lacock, it’s a preserved-in-aspic commune, a Middle Ages fairytale complete with impossibly quaint houses and shops, village square and well, all under the shadow of the stern-looking church of St Ronan. » BRITTANY FERRIES

GETTY

“STROLL TO THE SHORE FOR LUNGFULS OF SEA AIR, THEN COFFEE AND CROISSANTS IN A CAFE WITH A VIEW”

» BOARDING TIPS Ferry ‘virgins’ can sometimes be daunted by the loading process, but it’s a cinch, with directions from helpful crew all the way. These skilled operators position the boarding vehicles depending on type and size, so be patient if you don’t move as fast as fellow travellers. When you’re in position on board, ensure that your handbrake is applied and any vehicle alarms are deactivated. It’s easy for motorcyclists, too; riders are directed to designated spots, where crew members lash down their machines to prevent movement. Visit bit.ly/2yiFFOQ for more Brittany car travel tips, and bit.ly/2kJFVlh for further motorcycle advice

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*based on the responses of 397 IAM members who were asked to rate the service they received (from ‘very poor’ to ‘excellent’) in December 2017. IAM Surety is available to IAM members who’ve passed the IAM Motorcycle Test and meet criteria. Insurer acceptance criteria, terms and conditions apply. Calls may be recorded for our mutual protection. IAM Surety is a trading brand of Cornmarket Insurance Services. Cornmarket Insurance Services Ltd is authorised and regulated by the UK Financial Conduct Authority. (Reg No 308099). Cornmarket Insurance Services, 4-6 Boucher Road, Belfast, BT12 6HR

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DRIVING ON THE EDGE

Drag yourself away along the D7/D887 through Chateaulin, Pleyben and Brasparts to enjoy some of the twistiest, most jaw-droppingly beautiful roads in Brittany (think Dartmoor or Peak District) as you probe the handling characteristics of your car or bike along the D785 then the D42/D764/D785. Finally, you descend to the elegant, vibrant town of Morlaix, with its towering 62-metre viaduct, overhanging houses and many laid-back eateries. There’s just time for one more tourist treat – the dramatic Pink Granite Coast, so-called because of the striking rock formations – from the beach at Ploumanac’h, by following the vista-rich D786 north. Now point your compass back towards St Malo, seeking out the D786 again to your final night’s stop at the cheerful seaside resort of Sables-d’Orles-Pins, created in the 1920s and resplendent with long beach, spit and dunes. Next, you finally get to explore St Malo, ignored in your haste to hit the road. Wander the labyrinthine streets, perch in a restaurant overlooking the Channel... and gaze towards the white cliffs of Dover until you spot your ferry, frothing the sea as it looms into view, coming to carry you home again.

BRITTANY FERRIES

Brittany

» BRITTANY FERRIES A three-night half-board Brittany tour starts from £445 per person. Brittany Ferries sails from Portsmouth, Poole and Plymouth direct to Brittany and Normandy. Travel overnight by luxury cruise ferry with your own cabin with en-suite facilities, or cross the Channel in just three hours. Cross-Channel fares start from £79 each way for a car+2. Book at www.brittanyferries.com or call 0330 159 7000

» WHERE TO STAY

Domaine de Rochevilaine, Billiers*

Le Clos de Vallombreuse, Douarnenez*

Hotel de Diane, Sables-d’Or-les-Pins*

This beautiful collection of buildings, ancient and modern, and set around a leafy courtyard, makes for a sensational first night. It offers sweeping coastal views, a lavish spa, exquisitely furnished bedrooms and a fine-dining restaurant with extensive menus. Of 659 reviews on TripAdvisor, 572 rate it ‘excellent’ or ‘very good’. bit.ly/2xAhOLY

Formal gardens, grand rooms and sea views characterise this ‘chateau’style hotel. The bedrooms are generously sized but functional. Some attempts at modernisation compete with the period ambience, but there is great service and a formal restaurant. Of 271 TripAdvisor reviews, 194 judge it ‘excellent’ or ‘very good’. bit.ly/2yH80je

Bright, airy, modern, refurbished rooms belie the ‘old-world’ exterior of this hotel, a short stroll from the resort’s beaches. The restaurant takes pride in a wide range of fresh, local ingredients, in an inventive menu. Of 261 Trip Advisor reviews, 219 rate it ‘excellent’ or ‘very good’. bit.ly/2xB1WE8 *Contact hotels for individual prices.

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›››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››››› Charley’s life has revolved around riding and driving

Q&A

CHARLEY BOORMAN

Adventurer, presenter and author Charley Boorman talks about his life on the road – and tells Sarah Bradley how his exploits on the world’s toughest terrain prepared him for his biggest challenge yet When did you first start riding and driving? I first rode a motorcycle at six, on my family’s property in County Wicklow, Ireland. Sean Connery was making the film Zardoz with my father [film director John Boorman] locally, and his son Jason and I started messing around on a Honda monkey bike. I careered out of control past dad – and he grabbed my hair and pulled me off the saddle. The Honda went spinning into a barbed-wire fence; he kinda saved my life! About the same age, I ‘drove’ the black cab mum used as a runabout. Our driveway was on a hill by the house, and dad recalls seeing the taxi creeping past the window with me standing on the seat, steering. Again, it crashed into a bush, but I was hooked. From then on,

I was always riding bikes and driving my dad’s car and tractors. Great fun!

When did you pass your L-test? I passed my car test as a teenager in Ireland. You really needed a car to get anywhere – the Wicklow Mountains were great on a motorbike, but the winters were long! Upon moving to London, I realised I was actually pretty useless on the highway. I had to unlearn everything and start again, particularly with road rules. When I started riding in the city, filtering was an eye-opener. Cabs and vans would always edge out to stop motorcyclists getting through. Now, people seem more accepting of bikers riding progressively and making their way through traffic, but motorcyclists still get a raw deal. It’s

MARK HINCHCLIFFE

All-action hero about education; if learner drivers were taught more about looking out for bikes, the streets would be far safer. I’m part of the We Ride London campaign, which emphasises how motorcyclists are part of the solution to urban congestion and pollution, which is why they should be looked after. If we can get a better deal for riders in the capital, we can move it out to other cities.

How did you enhance your skills, post-test? Driving and riding in pretty much every scenario, on all terrain, has honed my abilities. For instance, prior to competing in the 2006 Dakar Rally, I did extensive training with European Enduro champs. [Actor] Ewan McGregor and I had already ridden off-road with Simon Pavey in Wales (www.offroadskills.com) in preparation for our Long Way Round motorcycle trip from London to New York, too. Everything you learn offtarmac, you use on-road. If you’re braking heavily on leaves and your

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front wheel skids, you know not to panic. And if you get caught off balance, you know how to control it. I’ve ridden in about 90 countries, and it all adds to the knowledge. The differences in culture, signposts and road markings... the way everything changes is amazing. I also love motorcycle track-days. Going around a circuit again and again is a brilliant opportunity to see how hard you can brake and how much speed you can take into a corner. The learning curve is monumental. All these things are great fun, and make you a much better and safer rider.

HANS-PETER VAN VELTHOVEN

“Driving and riding in pretty much every scenario, on all terrain, has honed my abilities”

Dakar Rally was most extreme riding Charley had ever done; a different side of Africa (below)

tarmac I’ve ever experienced. It never stops until you turn the last hairpin and land in the middle of town. I also love riding in South Africa, Namibia, Botswana and Zimbabwe. I’ve led motorcycle tours there; I love to show people how wonderful Africa is.

Have you done any advanced car or bike training? I’ve been out riding with the police, and have really benefited from being shown how to look ahead, approach corners and increase awareness on the road.

What are your strengths and weaknesses on the road? Thanks to my enduro training, I can ride for long stretches; being ‘bike-fit’ means the more you do it, the easier it becomes and the less energy you use. It’s helped me a lot. I have no special skills, but I’ve applied myself, done a lot of training and put in a lot of miles. However, I

And your favourite vehicle? occasionally get distracted on the road. I must work on keeping my concentration and looking where I’m going!

Best and worst experiences? One of the best was doing the Long Way Round with Ewan. It was our first big journey, and we didn’t know what to expect. What a journey it turned into! Everything happened that you could possibly imagine, over every kind of terrain. Incredible! My lowest point came in early 2016, when I was knocked off a Triumph Tiger Explorer in Portugal during the press launch. I smashed my legs into pieces against a wall. Recovery has been incredibly hard, and after 10 operations I’m still suffering. I’ve had to pull on everything I’ve ever learned to cope with this potentially life-changing situation.

What’s your favourite ride? Ewan and Charley’s second big trip was from John O’Groats to Cape Town

A 190-mile country road from Hobart to Strahan in Tasmania, off the Australian coast. Twisting though mountains and forests, it’s the most amazing piece of

I’ve driven a lot of exotica on race tracks, but the Range Rover I have right now is my first proper luxury car. What you can do with it is incredible. I once drove from London to the west coast of Scotland in one hit. I was fishing, crossing rivers with it, driving in mud… then I dropped down to tarmac from the most messed-up, knarly mountains, and drove it back home in superb comfort. Fantastic! Mind you, it doesn’t beat the van I had for years, in which I’d carry my dirtbikes, paramotor and bike leathers to events. I’d sleep in it, as well. Great times!

BACK IN BUSINESS

Charley has written about and filmed many of his adventures on two and four wheels. Most recently, in the book Long Way Back, he recounts his tough journey back to health after his horrific motorcycle crash. Long Way Back is available from bookstores and www.amazon.co.uk now. Find out more about Charley’s exploits at www.charleyboorman.com.

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GREAT DEBATE

Turning left

THE GREAT DEBATE CHAIRED BY RICHARD FLEURY

Who’s right about turning left? Should it be made a legal requirement for motorists to give way to pedestrians and cyclists when turning left?

n most countries outside the UK, the law holds motorists responsible for the safety of cyclists and pedestrians when turning into a junction. It’s called the Universal Duty to Give Way, and adopting a similar system here could reduce cycling casualties by two-thirds and halve cycling fatalities, say campaigners. British Cycling wants legislation to strengthen Rule 170 of the Highway Code – which says you shouldn’t cross pedestrians as they cross junctions – and extend it to cyclists, as in the Netherlands and Denmark, where cycling is an important part

of the national transport system. But there are clear safety concerns. Are we ready for such a change? Can decades of motoring culture and driving habits be transformed overnight? Or would it expose cyclists to greater danger by encouraging them to undertake cars and lorries? Advanced motorists should know the Highway Code rule to give way to pedestrians when turning left, and have the observation skills to keep cyclists safe. But are they in a minority? The author of British Cycling’s Turning the Corner report, and IAM RoadSmart’s policy and research director, give their opinions.

“CAN DECADES OF MOTORING CULTURE AND DRIVING HABITS BE TRANSFORMED OVERNIGHT?”

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“MAKING THAT POSITION SAFE FOR CYCLISTS IS ALL DOWN TO DRIVERS NOT KILLING THEM” PHIL JONES

AUTHOR: TURNING THE CORNER

In the majority of countries, turning motorists give way to pedestrians and cyclists. Only three countries – the UK, Malta and Hong Kong – do it our way. We went to Copenhagen in Denmark and Malmo in Sweden to see how these cities with very high cycling levels actually work. We found the cycling infrastructure was great, but it was also crucial to understand the behaviours. In Denmark, if you’re on a cycle track at the side of the road and come to a set of traffic signals, and you want to go straight on, you just carry straight on. In this country, that would be a very dangerous thing to do. UK cyclist training says take the primary position in the middle of the traffic lane and “make yourself a car” to go through the junction. But in Copenhagen, cyclists were all coming through in the secondary position by the side of the road – and cars were letting them through. So making that position safe for cyclists is all down to drivers not killing them, basically. So how could we bring that behaviour into the UK? Because if we’re going to ask people to use cycle tracks, we have got to make it safe for them. At the moment, there’s no real clarity over the law. When you’re in a cycle lane coming to a set of traffic signals, the lights change and the lorry next to you starts turning left, there’s no rule to say who has the right of way there. And we think that’s at the root of some of the deaths in London. In Denmark they said, let’s be really clear: this is the driver’s fault. This idea that cyclists shouldn’t ride into danger is putting the onus on the person who’s vulnerable, instead of the person who causes the damage. It would make junctions safer, improve efficiency by up to 25 per cent and make drivers more cautious, which slows them down and helps to calm traffic.

“YOU COULDN’T MIX AGGRESSIVE CYCLING AND THIS IDEA. YOU NEED MUTUAL UNDERSTANDING” NEIL GREIG IAM ROADSMART POLICY AND RESEARCH DIRECTOR

It’s too soon. In the countries where it has worked, the awareness of cyclists and the priority given to cycling has developed over many, many decades. It’s very simplistic to go to places such as Copenhagen and think you can adopt what’s happening there on different road layouts on to our tight and congested British streets. I’m not convinced of the congestion and environmental benefits. I think if you introduced it tomorrow you would have a lot more vehicles waiting to turn, with all the emissions problems, in order to let cyclists barrel on down the road. And that’s where the numbers are important, because at the moment, the vast majority of traffic is motorised. That’s not necessarily a good thing, but it will take time to change. I would rather wait until there are more cyclists on our roads before we look at changing the Highway Code. At the moment, we seem to have the ‘different’ kind of cyclist. If you go to Holland or Denmark, nobody’s riding a sports bike at top speed in Lycra. They’re normally dressed people tootling along in large numbers on sit-up-and-beg bikes. The problem with places such as London is that there is an awful lot of aggressive cycling. You couldn’t mix aggressive cycling and this idea. You need mutual understanding on both sides, and that’s going to take time. But I think it will come; there’ll be a tipping point. » IAM ROADSMART’S VIEWPOINT We feel it’s still too early to introduce in the UK. Our concern is that tinkering with tenets of the Highway Code, and driver and cyclist behaviour on our roads, could bring more problems than benefits. We feel that ‘just because a bicycle fits, doesn’t mean riders want to put it there’ – but carefully crafted UK trials could help show how this idea could work in real life. And we certainly see it as something that might come in the future, with more cycle tracks and cyclists, and a generation of drivers taught awareness from day one.

YOUR VIEWS See page 53 for members’ views, and to continue this debate or take part in many others, please head to our social media channels. ROADSMART WINTER 2017/18 39

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REVISITING THE TEST

Then and now

Revisiting the test

One man who retook his test a quarter of a century after he first achieved advanced status compares his experiences then and now WORDS: PETER SMITH

aving passed the IAM motorcycle test in 1991, and then being an Observer for eight years, I reckoned my road skills were pretty sharp. That was until two years ago when, having returned to biking after a 15-year absence, I went out for a check ride with my local group. The last time I’d been on two wheels, there were no 50mph limits, progress was very much the order of the day and IPSGA hadn’t been coined. In addition, I seem to recall the highways being in a very much better condition. There were also far fewer vehicles on the road. According to the DfT, today’s traffic volume is three times as great as that of 25 years ago. When you’re in a car you just accept it’s there and that your journey will be held up, but when you’re on a bike you see the effects of this growth first hand. Making safe progress today calls for far more planning and observation than even a short while ago, which really comes into focus on a busy motorcycle commute. There are many more hazards around than a quarter of a century ago, too – mobile phones for one. It’s not just the distraction of taking a call while driving, which I’d never do on a bike; the even bigger issue is motorists who think they can drive and text at the same time. And who hasn’t noticed the seemingly endless queue of pedestrians blithely stepping into traffic with their eyes glued to their screens?

Then we have what seems like millions of white vans doing roadside drops, minicabs changing course without signals, some cyclists who obey no rules at all, bus lanes with differing rules on motorcycle usage, and the stress of too many drivers on too little highway. It’s a different world out there – which is one reason why, in 2016, IAM RoadSmart introduced a revised approach to both preparing for and marking the test.

Informal Whereas my 1991 test was a relatively informal assessment of overall riding skills, conducted largely on country roads, the new format mixes all kinds of highways and conditions. It also sees a candidate’s driving or riding marked under 22 competencies grouped into seven categories, each reflecting a

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*All motorcyclists will be familiar with the unwelcome phrase “Sorry Mate, I Didn’t See You”!

“THE LAST TIME I’D BEEN ON TWO WHEELS, THERE WERE NO 50MPH LIMITS AND IPSGA HADN’T BEEN COINED” specific set of skills and scored 1, 2 or 3. “The idea of the new test was to create a level playing field for all test entrants,” says Richard Gladman, IAM RoadSmart’s head of driving and riding standards. “With this approach, we not only make sure everyone is marked to a common quality standard, but we recognise very skilled drivers and riders with the award of a F1RST.” Certainly getting a F1RST or Fellow membership wasn’t on my mind when I decided to go back through the course and redo my test after returning to two wheels. It was more a case of reassuring my better half that I was prepared to accept change and polish my skills. Going back through the test has definitely made me raise my game. My riding is more alert, relaxed and intuitive, which helps anticipate and avoid problems that otherwise might have to be dealt with unexpectedly. To underline the benefits of keeping skills sharp, if you took your test over three years ago and successfully retest now, you will be awarded an IAM RoadSmart Fellowship. Not only does this bring the kudos of recognising your skills, but it also brings recognition such as additional insurance benefits and free breakdown cover. If you’ve not taken your test for a while, maybe you should check it out. It’s never a bad idea to refresh your skills, and it could make all the difference between getting home safely and being the victim of a SMIDSY*.

> READY TO RETAKE YOUR TEST AND BECOME A FELLOW?

See www.iamroadsmart.com/fellow, call us on 0300 303 1134 or email support@iam.org.uk ROADSMART WINTER 2017/18 41

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COMMERCIAL DRIVERS

Keller UK

Building success How IAM RoadSmart is helping ground works specialist Keller UK’s company-wide drive for ultimate fleet safety WORDS: STEVE BANNER

ith expertise in everything from piling to the construction of huge retaining walls, leading ground works specialist Keller UK emphasises the importance of safety in all that it does. It is an approach that embraces the 190 employees who drive cars and light commercials on company business, says finance manager Mark Chatland. “We’ve got 82 driving vans grossing at up to 3.5 tonnes, mostly Peugeot

Partners driven by supervisors, but also including Mercedes-Benz Sprinters and Ford Transits used by our teams of mobile fitters,” he says. “In addition, we’ve got 56 driving company cars plus a further 52 drivers on our grey fleet.” Keller UK began working with IAM RoadSmart almost five years ago. “All of our drivers sign a mandate valid for three years that allows IAM RoadSmart to check their licences electronically,” explains Mark. That

means Keller UK should always be aware of points that employees have accumulated, but may not have reported, and should also ensure that nobody who has been banned from driving takes to the highway on company business. “Most licences are checked annually, but those held by drivers who may represent a higher risk are checked every six months or even quarterly,” says IAM RoadSmart key account manager Julie Mills. Grey-

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Keller UK ensures its employees are as accomplished on the road as they are in their construction specialisms

Work practical course with a driver trainer. “It could be because they’ve been involved in two or three minor collisions, or because a member of the public has complained to us about their on-road behaviour,” explains Mark. “That can affect van drivers in particular, because our vans are sign written. We’ve only had to send drivers on courses three or four times over the past three years, though,” he smiles.

Eco-driving fleet drivers must demonstrate that their cars are taxed, covered by a valid MoT where applicable, and are insured for business use. “They also have to disclose the make, model and age of their vehicle,” she says.

Risk Companies are, quite rightly, becoming increasingly conscious of the potential risk that grey fleets present. “Keller UK uses Risk Foundation – a bespoke online Driving at Work Policy quiz – which drivers have to complete every two years,” Julie explains. They are expected to score 100%, but that is not quite as onerous as it might sound. “All the answers are set out clearly in the policy, so if they want to find them all they need to do is read it,” she smiles. The obligatory quiz ensures that they do. All drivers also have to sign the Safe Driver Pledge, and are expected to complete a series of RiskCOACH online e-learning modules – one every quarter – covering topics such as defensive driving and driving in bad weather. “If they fail to do so, then they get reminded by email – and if they still do nothing after two weeks, then their line manager is informed,” Mark says. Keller UK also makes use of Virtual Risk Manager’s online RoadRISK assessment. “It addresses areas such as hazard perception

and attitudes towards risk, and the feedback from it is examined,” explains Julie. “We have regular reviews with the team at IAM RoadSmart, and run through all the data with them,” adds Mark. Those drivers whose attitudes and real-life behaviour at the wheel give particular cause for concern go on a half-day IAM RoadSmart Driving For

The course includes an eco-driving section, which should result in greater fuel efficiency as well as improved safety. Economy-conscious drivers tend not to speed or accelerate harshly. The module is accredited by the Energy Saving Trust. So, how have drivers reacted to the IAM RoadSmart programme? “Initially we had a bit of resistance and a few grumbles, but now it’s ingrained in the culture of our business,” Mark says. “There are no real issues.” And is the partnership with IAM RoadSmart working? “We certainly seem to be seeing fewer insurance claims, and that has to be a good thing,” he replies. It also ensures that Keller UK is discharging the Duty of Care it has towards employees who drive on its behalf – a duty to which it is clearly committed.

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COMMERCIAL DRIVERS

Driving For Work

An introduction to IAM RoadSmart’s Driving For Work programmes

Driving For Work A comprehensive training programme designed to meet the needs of typical company car and van fleet drivers: A half-day on-road session with an ADI trainer A comprehensive driverevaluation report Follow-up training as required and identified by the assessment Supporting services for grey-fleet drivers and licence checking This course helps companies to meet their Health and Safety requirements, but can also have a significant positive effect on fleet fuel bills, with recorded savings of up to 15 per cent.

to invest in our road-safety initiatives. There are no shareholders or dividends to pay, just more funds for road safety. It is also not uncommon to see business drivers decide to go ‘all the way’ with us and become IAM RoadSmart advanced drivers. Here is a brief guide to our most popular commercial Driving For Work courses, which you may find of interest or be able to pass on to someone you know who manages fleet and business drivers. We do offer commission payments for any successful new business leads you provide. The benefits for businesses of a complete driver and fleet-

Become a better driver with the Keller Drive Safe programme

The programme in conjunction with IAM RoadSmart will: • Improve your awareness of safe driving policies and practices • Increase your knowledge and skill through continual professional development

Speak to the Finance Department for more information.

• Reduce your chance of being involved in an accident • Lower the cost of driving related incidents • Improve MPG and CO2 emissions

www.iamroadsmart.com

v1.0 May16

IAM RoadSmart’s professional business and fleet driver-training programmes play an important role in our overall road-safety and drivertraining activities. You may be surprised to hear that one in three recorded road deaths are of people who are driving for work purposes. That, coupled with the statistics that 20 per cent of SME business don’t have any form of fleet or driver policy, gives an idea of the importance of our dedicated driver-training programmes. As a road-safety charity we also benefit directly, as all profits generated by our commercial division are given back to the charity

Drive Safe – return home safe

management programme include: Reduced incidents and collisions Improved fleet economy and fuel costs Reduced insurance premiums Reduced damage-repair costs People and vehicles spending less time off the road

£5 Per Driver Per Month package

Fast Track Advanced Driver Course

Our newest offering provides an affordable and flexible drivertraining programme for a set monthly cost, enabling efficient budget and cost control for businesses. The £5 Per Driver Per Month package offers the following benefits:

A very effective advanced course that can develop any fleet or business driver into an IAM RoadSmart-qualified advanced driver. Comprises two half-day sessions with a professional ADI trainer, course logbook and advanced test. Several companies are currently working with us to make every one of their drivers an IAM RoadSmart advanced driver; they, of course, receive the many benefits of full IAM RoadSmart membership as well.

A licence check for every driver An overall fleet-driver audit An online risk assessment per driver Access to a library of specialistsubject e-modules On-road training for those drivers identified as needing it

Please pass on these details and help us to help more business and fleet drivers.

> WHAT NEXT? Know someone who may like to find out more? Please contact commercial director Tony Greenidge directly on tony.greenidge@iam.org.uk, or call 0870 120 2910, or visit www.iamroadsmart.com/business. ROADSMART WINTER 2017/18 45

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ADVANCED SKILLS

Motorway driving

GOING WITH THE FLOW The UK’s motorway network gets you where you need to go quickly and comparatively safely. Here’s how advanced skills will help you make the most of it

WORDS: RICHARD FLEURY

should communicate with drivers and riders behind via your vehicle positioning initially, then give a well timed signal once you have identified the gap you’re going into.”

Gap Once on the motorway, watch for traffic joining from the left, and “share nicely”. Approaching the on-slip, help others join safely by changing lane if possible, or by creating a gap in front of you. “Ease off the accelerator initially, but if traffic is closing down quickly, warn everybody behind by gently introducing brake lights,” Richard

suggests. “If we all increased that gap by a second, there would never be any issues joining motorways.” “Pre-planning takes out stress,” says Pete. “If you want to allow vehicles out into lane one but can’t

ALAMY

Statistically, you’re less likely to have an accident on a motorway. However, higher speeds mean potentially more serious collisions – which advanced driving and riding skills can help prevent. Gathering information before even joining a motorway can save you the frustration of finding a car park at the end of the slip road. “Where possible, look down on to a motorway (or up if you are travelling underneath) to gauge the traffic flow,” advises Pete Doherty, IAM RoadSmart’s area service delivery manager. “It’s a fantastic opportunity to decide whether you’re going on the motorway – or for a cup of coffee because there’s no point in joining the queue!” agrees Richard Gladman, IAM RoadSmart’s head of driving and riding standards. Motorists tend not to look far enough ahead or behind when joining a motorway, often failing to match their speed to vehicles already on the road. “Pay attention to traffic approaching to your rear,” says Richard. “You need sound judgement of speed and distance using your mirrors. Without really good blind-spot checks, you can easily lose a motorcycle. You 46 WINTER 2017/18 ROADSMART

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nose-to-tail traffic overtaking both HGVs in lane three,” says Richard. “When the HGVs are alongside each other, time your arrival so a gap in front of them has appeared. You want the facility to go straight through and not get caught three abreast.”

Attention

because lane two is occupied and there is traffic immediately behind, then you’ve failed to plan.” Your speed should always be determined by what’s happening on the motorway and the speed limit, which is variable on a managed or ‘smart’ motorway. Use acceleration sense instead of acceleration per se, advises Richard, and leave generous braking distances, too. “Too close and you’re giving up information,” he says. “Being two seconds behind an HGV or Transit van gives you the ability to see beyond it. At 70mph three seconds is a much better gap, because it allows the safe-stopping rule to apply. People say you can do nothing about a rear-end shunt, but actually you can do quite a lot. Extend your braking distance in front of you if the person behind is following too close. Then you can encourage their braking earlier

“USE ACCELERATION SENSE INSTEAD OF ACCELERATION PER SE, AND LEAVE GENEROUS BRAKING DISTANCES, TOO” if there’s a problem ahead.” Adopt a common-sense approach to returning to the nearside lane, explains Richard. “If there are noseto-tail 56mph HGVs, then you’re not middle-lane hogging by overtaking them doing 70mph. However, if you get a large enough gap so you won’t have to dive in and pull straight back out, then move back to the nearside.” Also, avoid getting boxed in alongside large vehicles by timing overtakes carefully. “On a three-lane motorway with an HGV at 55mph in lane one and another overtaking it at 56mph in lane two, you often see

When preparing to leave a motorway, pay close attention to the plan board at the one-mile marker. “This gives excellent information and a good indication of the junction layout,” says Pete. “If the flow is moderate, start planning your exit from the half-mile marker and actively look for the 300-yard countdown markers.” “We have probably all missed a motorway exit,” explains Richard. “But the mile-marker sign first told us about it, the half-mile marker reminded us, then there were 300, 200 and 100yard countdown markers and the biggest sign imaginable at the exit. They told us five times about a junction we were actually looking for. And we still missed it? What does that say about our driving and riding?” At the exit, good mirror work is key, stresses Pete. “Adjust your speed safely once you are on the deceleration lane rather than in the live running lane,” he advises. “Be aware of how fast traffic is coming up behind in all lanes. Look for the driver or rider wanting to exit at the last possible moment. The safety bubble is critical here.” And slow right down. “Motorway slips often end in a roundabout, where we should be planning to stop, looking to go,” says Richard. It’s common for concentration to fade on motorways, but practising advanced driving and riding will help make your journeys safer and less stressful.

> Read more advanced tips on motorway driving at: www.iamroadsmart.com/tips ROADSMART WINTER 2017/18 47

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Groups in action

EDITED BY NICK CARTER

OBSERVERS CELEBRATE IMI AUDIT SUCCESS As 2018 dawns, IAM RoadSmart is celebrating a major milestone – the confirmation that all its motorcycle and car Observers now hold a National or Local Observer qualification awarded by the Institute of the Motor Industry (IMI). It has been a five-year journey to convert the organisation’s 4,000-strong army of Observers to IMI certification, a move that raises the bar for training standards and ensures consistency from one end

of the country to the other. “It means we can demonstrate a consistent standard to our advanced driver and rider courses,” said Amanda Smith, IAM RoadSmart head of field service delivery. “Now, whether the Associate joined in Plymouth or Pontefract, we can show that they have undergone the same standard of preparation during their advanced course. “All our Observers have had to go through a competency-based programme and have an assessment at the end to

prove they’re all of the same standard. It has been a massive change for us, and now when we work with a local authority or another commercial partner we can hand on heart say that our Observers have all been through the quality-assured programme of an external body. The IMI qualification is an accreditation for life; Observers can put it on their CV and take pride in their achievement.” IAM RoadSmart is an approved training centre for the IMI, and its processes are audited every three years.

WANT TO BECOME AN OBSERVER? See www.iamroadsmart.com/becomeanobserver

A F1RST for Tesla-driving Associate East Surrey’s David Pollard is the latest IAM RoadSmart member to pass their advanced test in an electric car; he gained a F1RST, too. It was buying a Tesla that prompted David to seek training: “With all the power I could handle, and in a vehicle costing much more than I’d ever spent, I decided it was time I became a better driver,” he said. “I was soon teamed up with an experienced Observer, and undertook mid-week drives over a month. Needless to say, I was over the moon to be awarded a F1RST, and much credit should go to my Observer, Terry Lamont. Since my test I’ve been on a fun run with other members, and despite my recent

success I can improve further, of that I’m sure.” We’re seeing ever more EV drivers coming for their test; we believe our Worcester Group was the first to have someone pass in an EV.

Know someone who drives an electric or hybrid vehicle? Then why not encourage them to find out more about advanced driving with us?

Member rides to electric bike record IAM RoadSmart Observer John Chivers has electrified the twowheel record book by becoming the first person to ride a batterypowered motorbike from Land’s End to John O’Groats. John, 46, took a well planned four days to complete the 876-mile trip, and he’s on target to raise £1,000 for charity through his efforts. John uses his Zero DSR on observation rides with Coventry and Warwickshire Advanced Motorcyclists, but his Cornwallto-Caithness epic was the longest he’d done. “Because my bike has a maximum 100-mile range between charges, I had to plot a route with stops every 85 miles or so,” he said . “That worked out to 10 stints, two or three per day, with three hours between each leg to recharge the batteries.” He went on: “Everything went to plan and it was fun, but I’ve no plans for more record attempts – I’m not a big adventurer.” John O’Groats was not the end of his jaunt – he continued on to the Shetlands to visit family and investigate the islands’ thriving renewable-energy projects. John’s website features links to donate to his chosen charities: Warwickshire and Solihull Blood Bikes, and Tommy’s.

Read more at www.johnchivers.com

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IF THESE STORIES HAVE INSPIRED YOU TO CONSIDER GETTING INVOLVED WITH YOUR LOCAL GROUP, YOU CAN FIND THEIR DETAILS AT www.iamroadsmart.com/groups

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» NORTH AYRSHIRE Advanced Motorists put its Associates to the test with a manoeuvring skills challenge, involving reverse parking between cones and lining up in a space, parallel parking, reverse parking into a garage, and a slalom. Associates gave the event a unanimous thumbs-up!

WEY VALLEY Advanced Motorcyclists has raised enough funds to buy a defibrillator for Ripley Village Hall in Surrey. Tim Goodman, group chairman, said: “For many years the hall’s been our spiritual home. It feels good to be giving something back to the community.” Committee members Jeremy Sigger, Tim Goodman, Janet Jones and John Braddick are pictured. LINCOLNSHIRE Advanced Motorcyclists (LAM) brought its tally of F1RST passes for 2017 to 11, when its newest trio of achievers – Mike Day, Bryan Sanderson and Mark Mowbray – were awarded their advanced motorcycle test pass certificates. Their Observers Ken Rose and Kev Hewson share the credit for their achievements. GEOFF SALT, Derby Advanced

Motorcyclists Chief Observer, has celebrated helping 100 Associates pass their advanced test. Geoff said: “Being awarded the 100 badge means a lot to me. If I have helped to save one life, the whole process has been worthwhile.”

WIN TO WIN ONE OF 500 TINS OF OUR HANDY ROADMINTS Please email your membership number to roadmints@iam. org.uk (CLOSING DATE 31 MARCH 2018)

TRIUMPH HQ IS A GREAT MEETING PLACE Triumph’s exciting new Factory Visitor Experience is the perfect rideout destination for any local IAM RoadSmart motorcycle groups looking for somewhere different to meet. Based at the iconic British brand’s HQ in Hinckley, Leicestershire, the visitor centre is free for all, and showcases

Triumph’s historic and modern achievements in design, engineering, racing and popular culture, while the Triumph 1902 café provides a welcoming pit-stop. In addition, a 90-minute guided factory tour provides behind-the-scenes access to Triumph’s unique engineering and manufacturing facilities; it costs £15.

See http://www.triumphmotorcycles.co.uk/visitor-experience for details.

Crash simulation boosts awareness The Glasgow South Group recently brought the reality of a car vs bike crash, and how the emergency services handle such incidents, to an otherwise peaceful city park. Watched by hundreds of people, the simulation played out a scooter and car collision, and the resulting injuries. Police, ambulance and fire services were involved in the display, which showcased the painstakingly methodical processes used by each set of responders to such situations – including the removal of the car’s roof and the extraction of a ‘trapped passenger’ – to highlight the difficulties sometimes encountered.

The group also staged demo drives and a manoeuvring competition, with an advanced driving course as top prize.

Get in touch with Glasgow South Group at www.iam-gs.org.uk

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Q&A

GROUPS IN ACTION

News

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LAMG steers into action Lichfield Advanced Motorcyclists Group has held its first-ever Counter Bike training Steering and Braking Techniques day proved a great success training day. After months of careful planning, the event took place at the premises of local firm Tarmac Ltd, which feature more than a mile of traffic-free roads as well as a great classroom environment for video and technical presentations. Local groups BAM and Redditch also got involved, sending along their best ‘skills day’ National Observers to complement LAMG’s own team. There was a huge turn-out of nearly 60 riders on the day, and feedback was universally superb. LAMG chairman Paul Bott said: “Everyone who attended, no matter what their standard, came away with a great deal of knowledge and understanding of what is a very complex subject.” “It has been a pleasure to watch Estelle’s driving and confidence improve during the course. As a result of passing, she has demonstrated a resolve to be the best in all she does.” Joe Hagen and National Observer Terry Simpkin

FAST F1RST FOR JOE

Could Joe Hagen be the youngest-ever member to pass his advanced test with a F1RST? He reached the milestone on 24 September 2017 aged 17 years and 162 days (having passed his L-test aged 17 years and 13 days). Joe started out with the IAM RoadSmart-affiliated Under 17 Car Club (www.u17cc.org), and he’s proof positive that there are plenty of great young motorists coming up through the advanced driver ranks. Well done Joe!

ALEXANDRA’S A SCUNTHORPE STAR

Eighteen-year-old Alexandra Bint enjoyed a rapid rise to stardom with Scunthorpe Advanced Motorists. She progressed from her first drives with Observer John Wigmore last summer and, as her departure for university loomed, through accelerated training to a F1RST pass by the end of September. “Well done to Alex,” said the group’s Terry Heath. “As a bonus, she will receive a full refund for her package via the local authority-funded young-driver scheme.”

ESTELLE’S STELLAR TEST RESULT

Twenty-year-old Estelle Deacon is the youngest of the year to pass the IAM RoadSmart advanced driving test with South Essex Group of Advanced Motorists. She received her certificate from Observer Dave Hillier. Said Dave:

Find out about F1RST at www.iamroadsmart.com/first

Alexandra celebrates her F1RST

KEN KEIR, OBE

CHAIRMAN, IAM ROADSMART

Why does the future look exciting for IAM RoadSmart? We’re already the UK’s largest and most vibrant road-safety charity, and we’re now reaching a far broader audience and becoming more influential every day. At the highest level, we’re involved with the Government, helping to shape future improvements in road safety – the fact it’s calling for our opinion is brilliant. And at the grass-roots level, we’re working hard to ensure IAM RoadSmart becomes a vital part of every local community.

What are the biggest changes? One fundamental change is that we’re ‘inverting the pyramid’ by turning our old philosophies upside down. In the past, the pinnacle of involvement was passing your advanced test – either you aimed for this or you didn’t get involved with us. Now we want to appeal to as many of the UK’s 34 million drivers as possible, and we’re tackling that challenge from all angles. Rather than focusing on one target, we’re taking up opportunities in many directions, from offering assessments to Women’s Institute groups to creating online apps and modules to attract younger drivers. We’re also becoming more involved with people who drive for work, helping them to get more enjoyment out of driving, and our Drink-Drive Rehabilitation Course is offering practical assistance to those with a driving ban. We believe all these short interactions with us will lead a growing number of people to realise driving is enjoyable. We believe many will go on to take their advanced driving or riding test. ROADSMART ROADSMART WINTER WINTER 2016/2017 2017/18 51

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Transform your garage with our bespoke storage solutions...

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TO CONTACT US ROADSMART MAGAZINE, 1 Albany Place, Hyde Way, Welwyn Garden City AL7 3BT

Your membership

0300 303 1134

@ roadsmart@iam.org.uk @IAMRoadSmart

Your thoughts on the issues facing today’s road users

IAMRoadSmart

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Q: We asked you: Should it be made a legal requirement for motorists to give way to pedestrians and cyclists when turning left?

STAR LETTER

Gallic charm I’ve recently returned from a driving holiday in France. In the past, I’ve been known to be a tad disparaging of our French neighbours. However, regarding the lane discipline they showed while using their autoroutes, I can only describe this as exemplary, especially as these were primarily just two-lane roads. They’d pull out, execute an overtake and then return to the inside lane with no delay. I cannot recall once seeing anyone staying in the outside lane unnecessarily. Such a shame the same can’t be said for drivers in the UK. Another excellent idea is that there are two maximum speed limits: one for when it is raining, and a second, faster one for when it is dry. Andy Roberts

Priority, not right of way It never ceases to amaze me that the ‘professionals’ within the driving fraternity, instructors, Government websites and examiners are constantly referring to ‘right of way’. There is no such thing in driving! One has a ‘right of way’ in other aspects, but the driving term is ‘priority’! ‘Priority’ over oncoming vehicles. ‘Give way’ to oncoming vehicles (give ‘priority’ to vehicles from the opposite direction). No one has ‘priority’ at unmarked junctions. Courtesy is generally applied. We all know phrases like ‘right of way’ are used, but am I so different? So, please can all ‘experts’ and drivers get into the habit of using the correct terminology? ‘PRIORITY’. Chris Gleed

» STAR LETTER

£100

The winner of our Star Letter will get a £100 voucher to spend on IAM RoadSmart merchandise or courses.

David Morgan: Yes. Although we also need to consider the way we have integrated cyclists and other road users. Jonathan Cox: No – cyclists riding up the inside and into the blind spot will then assume they have priority, when the driver may well not have seen them. Charles Cross: Highway Code Rule 170 covers it now. It’s a “should”, not a “must”, but offences of driving without due care or consideration may apply. Alison Hamilton: No. Pedestrians should observe before they cross. Occasionally, if it is safe to do so, this may be fine, but it puts the driver at risk of a rear shunt or other impatient drivers attempting to drive around the turning car, creating a hazard for oncoming vehicles, too. Benjamin Othen: It’s sooo much nicer in Germany, where this rule exists. Motorists know this is the

rule, so they don’t get mad at people in the road, and pedestrians and cyclists have very little to fear. It’s so much more chilled for everyone. Marc Jaffe: No. Vulnerable road users have to take some responsibility for their own actions. Stu McLean: There are perfectly adequate rules and guidelines already in place for everyone’s safety – if only EVERYONE would, firstly, know them and, secondly, stick to them. Alan Adams: Making the offence an absolute one, rather than merely Highway Code guidance that MAY lead to a prosecution for careless/dangerous driving, would make enforcement simpler and more effective, as there would be no need to prove negligence. I’m all in favour.

> See The Great Debate on pages 38-39

Autonomous vehicles You needn’t have been at the recent Driver Ahead? conference to have a view of the implications of autonomous cars. You said: Mike Delahunty: While a driver has to be present, they are likely to become relaxed, distracted and not aware of the surroundings and potential hazards until something goes wrong. Their likely reaction time and input will surely be inadequate for the situation. Mo Noall: And when the software needs updating, if charges are incurred, will people simply not bother in order to save money?

999 Day On 999 Day, we encouraged all our members and followers to take a moment at 9am on the ninth day of the ninth month to thank and think about the Emergency Services keeping us safe. Matti Ward: Thank you. As an IAM RoadSmart member, I often use my learned skills en route to CFR calls. With no blues or twos, and abiding to road rules, it can be frustrating. Progress and calmness are key.

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YOUR MEMBERSHIP

GET MORE INVOLVED WITH YOUR LOCAL GROUP Our volunteer members are our life-blood, at the very heart of our 200-strong group network. All our volunteers have caught the bug and stayed with us to support their local group – many of them provide their services for a few hours every month.

FIND YOUR NEAREST GROUP AT: www.iamroadsmart.com/groups

COME TO ONE OF OUR CIRCUIT-BASED SKILLS DAYS Looking to try out your skills on a circuit? We can help. IAM RoadSmart’s trackbased Skills Days let members develop new skills and knowledge with expert tuition in a closed-road, safe environment. Rather than being race days, these skillsdevelopment days help you to understand and develop the capability and performance of both yourself and your machine. View upcoming dates online.

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My next challenge

My next challenge Make the most of your membership Being an IAM RoadSmart member opens up a host of exciting and fulfilling opportunities for you to further develop your road skills, and to help others to do the same. To find out more about these opportunities, log in to the www.iamroadsmart.com website and take a look at the My Next Challenge dashboard. LOG IN AT: www.iamroadsmart.com to access your dashboard

SEE: www.iamroadsmart.com/skillsdays

TAKE ANOTHER COURSE Passing an advanced course is just the start of the opportunities for IAM RoadSmart members. Perhaps you’re a commercial vehicle member looking to try a bike course? Or maybe an advanced rider who’d like to test your car skills?

BOOK BY GOING TO: www.iamroadsmart.com/courses

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FOR MORE INFORMATION Visit www.iamroadsmart.com for extra details about any of these challenges

BECOME A FELLOW MEMBER

IAM RoadSmart members have already shown they are keen to prove themselves advanced drivers and riders. Now it’s time to underline that commitment

f you don’t practice a skill you are in danger of losing it – that’s a simple truth in life, as applicable to advanced driving or riding as it is to any other learned ability. And it is a fact proven by insurance statistics, which show that the greater the number of years that have elapsed since you passed your advanced test, the more likely you are to make an insurance claim. That is why IAM RoadSmart has introduced Fellow status, which is awarded to members who want to show their commitment to safer driving and riding by being retested every three years. It’s completely voluntary, but there are tangible rewards for taking the next step – not least the satisfaction of knowing that you are at the top of your on-road game. How does it work? There are two ways to become a Fellow. If you passed your advanced test with IAM RoadSmart less than three years ago, then just let us know you want to join the programme and become a Fellow. We’ll make you one instantly. You’ll then be invited to retest on the third anniversary of your advanced test pass date. If you passed more than three years ago then you’ll need to take

a Fellow entry test (£39) which, when passed, will give you a full three years’ Fellow membership. What you are signing up to is a three-yearly retesting programme which will ensure that your skills are being maintained, and possibly even improved. Along with this valuable knowledge, Fellow members receive an enhanced package – with no upper age limit – from our members-only insurance partner IAM Surety, a Fellow certificate, a badge and a membership card. The benefits do not end there: there is a special online register with the names of all Fellow members, free breakdown cover, a free legal helpline, exclusive offers including skills-day places, events and access to our new online specialist modules. The Fellowship test is identical to the standard advanced test, and of course is open to car drivers and bike riders. If you fail your retest then your full IAM RoadSmart membership goes on hold until you pass another test. The Fellow membership fee is slightly higher than standard, at £49 a year, but this includes the cost of the retest. Little wonder that the Fellowship was on target to attract 1,000 members by the end of 2017.

READY TO BECOME A FELLOW? See www.iamroadsmart.com/fellow, or call us on 0300 303 1134 or email support@iam.org.uk to switch to Fellow membership or arrange an entry test

BEING AN OBSERVER IS REWARDING, FUN AND CHALLENGING Love driving or riding? Share your passion by becoming an Observer – a rewarding and enjoyable way to help make the roads safer by mentoring drivers and riders to be the best they can. It needn’t be time consuming; you can fit your duties around work and social commitments. Becoming an Observer will also provide you with a recognised skill and qualification – and we’ll fund all the costs of gaining it.

MORE INFO AT: www.iamroadsmart. com/becomeanobserver

GO A STEP FURTHER The journey to becoming a better driver or rider is hugely enhanced by our advanced tests, and full IAM RoadSmart membership. But that journey continues – there are lots more choices you can make and challenges you can set yourself that, with our help, will hone your skills as sharply as possible. Fellow is explained in more detail on the left, while you also could also gain a F1RST, which recognises excellence shown during a test. A special certificate is awarded for getting superb scores in each category. Masters is the ultimate challenge, giving true one-to-one mentoring support and guidance to help you attain the UK’s highest standard of civilian driving or riding ability. Masters Distinction status highlights those who gain an exceptional performance and score, proving themselves to be among the crème de la crème of membership.

FIND OUT MORE AT: www.iamroadsmart.com/first and www.iamroadsmart.com/masters

ROADSMART WINTER 2017/18 55

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056_IAM_WINTER_2018.indd 589-10 Anzeige Gigant Winston 52 Churchill 200x260 GB JR.indd 1

21/12/2017 09:27 04.12.17 13:52

YOUR MEMBERSHIP

Your benefits

MAKE THE MOST OF YOUR MEMBERSHIP

As an IAM RoadSmart member, you can benefit from this range of attractive offers from our partners. There are plenty more available in our benefits marketplace, too. Log in at www.iamroadsmart.com to get full details.

Great discounts on the full range of Suzuki models.

Save on new Fiat, Alfa Romeo, Abarth, Jeep and Fiat Professional models.

With exclusive offer, you could get a new Mercedes-Benz for less than you might think.

15% off Bike Stop motorcycle clothing and accessories online or in store.

Clarity Cover, mechanical/ electrical parts/labour warranty

Exclusive member savings on Volvo 60 series models.

Our latest benefit partner offers a 12-month vehicle warranty regardless of what you ride or drive. £90-£105 off each warranty. Discounts applied to every purchase. Quotes in confidence, no personal details required.

Enjoy 17.5% off tyres and accessories at National Tyres and Autocare National Tyres and Autocare is the largest independent fast-fit operation in the UK. National is offering IAM RoadSmart members 17.5% off its normal branch pricing on tyres, exhausts, batteries, brakes, steering and suspension, plus oil and filter changes, and 50% off MoTs (at participating branches). Simply quote ‘cash sale account number 001989’ at the branch. You may be asked to show your IAM membership card, too.

Helite airbag technology Body-worn airbag protection. Save 10% on the best products for both protection and style.

OUR PARTNERS ALL PROMISE GREAT SERVICE AND SAVINGS FOR IAM ROADSMART MEMBERS. They support us and we recommend their services to you. See the very latest offers by logging in at www.iamroadsmart.com TERMS AND CONDITIONS APPLY. THE OFFERS ARE FOR THE BENEFIT OF IAM ROADSMART MEMBERS ONLY, WHICH IS WHY THE FULL DETAILS ARE AVAILABLE ON OUR ‘MEMBERS-ONLY’ WEBSITE AREA.

ROADSMART WINTER 2017/18 57

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YOUR MEMBERSHIP

Getting to know you

BEN WRIGHT

Getting to know you AMANDA SMITH

IAM ROADSMART’S HEAD OF FIELD SERVICE DELIVERY

t’s said that if you want something done, ask a busy person. This is certainly true of Amanda Smith; IAM RoadSmart’s head of field service delivery tells us about her hectic role.

Your job title sounds complicated – what does it mean? I’ve had many impressive job titles with IAM RoadSmart, and this is probably the best! In a nutshell, I manage everything that happens ‘on the road’, on the business side and the charity side. I manage the two regional service delivery team managers; they in turn manage five area service delivery managers. Between us, we look after around 350 Examiners and 4,000 Observers, making sure they’re all quality-assurance checked and working to our standards. We also manage around 50 professional trainers on the business side.

It sounds like you’re very busy! Yes, my team and I are always busy. If you think of IAM RoadSmart as a car, then the chief executive, directors and trustees hold the steering wheel, the operations team provides the engine power, the local groups and sales team generate the fuel to run it all, and my team keeps the wheels on the road.

What is currently on your plate? I have a lot of emails and phone calls to answer, and a lot of organising to

“MY TEAM AND I PUT ALMOST EVERYTHING WE HAVE INTO IAM ROADSMART”

do, as we launch our on-road modules as well as set up our twiceyearly trainers’ workshops. I have also been helping with the development and launch of our apps and online modules. Then there are quality assessments for Examiners, the National Observer qualifications and Masters tests, as well as regular strategy meetings, and meetings with the service delivery team managers.

How did you come to work for IAM RoadSmart? I was 20 years with Sussex Police, the last few years of which were in the traffic division; when I started in the 1980s, female traffic officers were few and far between. I took a career break when I had children, and it was during this time that I did some driver training with my local IAM group to keep up my skills. I enjoyed it so much, I joined the group, and then I became a group qualified Observer, then an Examiner, at a time when there were only three female Examiners in the country.

What roles have you held? After my active volunteer roles as an Observer and Examiner, I joined IAM RoadSmart as a full-time employee

and progressed to my current role. I’ve been here seven years, and I am field based. I’m at our Welwyn HQ one day a week and spend the rest of my time out and about, seeing groups and getting involved with everything I can to further the IAM RoadSmart cause.

What is the most enjoyable aspect of your job? Genuinely, I love it all. You meet some wonderful people. It’s hard work, long hours, long days – certainly not 9-to-5, Monday to Friday. My team and I put almost everything we have into IAM RoadSmart. We do it because we enjoy it, and we have some good fun. We are really busy people and we love what we are doing. Being part of the organisation has also enabled me to maintain my advanced driving skills, and to pass my motorcycle test.

What are your hopes for the future of the organisation? I would like to see IAM RoadSmart become better known and better recognised, and I want to see us attracting many more new members. With that will come many more better, safer and more confident drivers and riders.

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ASK THE EXPERTS

Your questions answered

RICHARD GLADMAN

Head of driving and riding standards, IAM RoadSmart

REBECCA ASHTON

Head of driver behaviour, IAM RoadSmart

YVONNE CARRUTHERS

Customer service manager, IAM Surety

TIM SHALLCROSS

Head of technical policy, IAM RoadSmart

NEIL GREIG

Director of policy and research, IAM RoadSmart

> CONTACT THE TEAM:

Email us at roadsmart@ iam.org.uk or Tweet us @IAMRoadSmart

ASK THE EXPERTS

Our team of experts answers your questions on all kinds of technical, insurance, and driving and riding issues

» OUR EXPERTS

> There has been much media coverage of late on the ‘death of diesel’, with new diesel cars no longer benefiting from low tax, concerns over air pollution and decreasing values. Many major cities are even moving to completely ban diesels by 2025. However, many manufacturers continue offer diesel engines as standard, while the fuel economy on offer remains appealing. I’m currently looking to buy a new car and am considering a diesel. Is this financially still a sensible choice? Increasingly we will all have to choose the type of engine that best meets the needs of our normal journey type. If you live in the countryside and do a relatively high mileage, a diesel will give good economy – and all cars sold today meet the Euro 6 exhaust standard, which will not be affected by the city clean-air measures proposed so far. Your interest in economy suggests that your mileage is fairly high, so a diesel may be the right choice. If you live in a town and do mainly short journeys, a petrol car today will give diesel a run for its money on efficiency and will not have the problems with particulate filters that can afflict modern diesels used only in urban areas. However, I would suggest that you also consider a hybrid; virtually every manufacturer now offers a hybrid option for many of their models. One by one they are also announcing that all their new models will be hybrid or fully electric by some time in the next decade. Most now have largecapacity batteries and can run for quite a distance on cheap electric power, with conventional engines to assist on longer

journeys. They offer very good economy, low pollution and low excise duty, while, at present, most benefit from the Government’s £5,000 ‘plug-in car’ subsidy. They will also be the cars least likely to be affected by clean-air zones in towns and cities. Many towns and cities are considering clean-air measures, but IAM RoadSmart, as an active member of the Low Carbon Vehicle Partnership, is working hard to ensure that a standard definition of a low-pollution car will be adopted throughout the UK. This way, buyers can be confident that their model will qualify as a Low Emission Vehicle wherever they go in the country. TS » ROADSMART WINTER 2017/18 59

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An End to Getting Frustrated with your Smartphone Finally discover how to get it to do what you want, easily (and find out what else you can do with it, too)

At last, using your smartphone can be easy, simple and stress-free. Find out how...

Modern mobile phones - smartphones as they’re called - can do so much more than just make phone calls.

Suitable for iPhones and Android phones like Samsungs, and so on (not sure what phone you have? Best send off for the free info pack)

From browsing the web wherever you are, checking train times, acting as a sat nav... And best of all they can make it so easy to keep in touch with family and friends – in so many ways, from sharing photos to making video calls.

your books speak in plain English.”

But using them isn’t always as easy as you’d want – and that’s putting it mildly! • Do the manufacturers do it on purpose? • Sometimes it can seem like the manufacturers deliberately make them complicated - and how you do things is • often hidden away. It might be easy once you know, but until you’ve been shown the easy way, it can drive you mad. • In fact only yesterday I was talking to • someone whose Mum had got a new all-singing-all-dancing phone – but she couldn’t work out how to answer a phone call on it! She’s not daft - it’s just • that it’s different from what she’d used before and the phone didn’t come with a • manual telling her what to do. Whether you have similar problems or you’re trying to do something slightly more advanced, the thing is, it can be easy to use them... once you know how. But until you’ve been shown, it can be like talking a different language. That’s why I’ve published two new books: iPhones one Step at a Time and Android Smartphones One Step at a Time. Plain English... and that’s not all They explain how to use the phone, in plain simple language with pictures of the screen showing you exactly where to tap or slide your fingers. No jargon!

Only half the story you can take photos: here’s how to That’s only half the story but I don’t have use it properly (and for videos). room to explain here. I’ve put together Share photos with friends around full information on the books - who the world - quickly and easily. they’re for, what they cover and so on. See updates, photos and video clips What’s more the books also come with from friends and family - as soon as a free gift - no room to explain that here they “post” them. either. Take your music (and radio) Don’t buy now, do this instead anywhere - and how to play it The books aren’t available in the through a decent speaker. shops or on Amazon – only direct Make it easier to read the screen. from the publisher. Send off now to Video phone calls - a great way to get a completely free, no-obligation keep up with family who live a long information pack. It’ll explain what way away the books cover, who they’re suitable Browse the web at home or out and for and so on – showing you just how it could help you. about.

Just call 01229 777606 and talk to Emma, Jess, Stella, Jade or Michelle. Send your address to RS0118@helpfulbooks.co.uk or post the coupon to The Helpful Book All explained nice and simply. (Find out Company, 13B Devonshire Road Estate, more in the free information pack - read Millom, Cumbria LA18 4JS today to get your full information pack - we’ll put on...) it in the post to you straight away (and What one reader had to say: we’ll keep your details private – we “Thanks for a fantastic smart phone won’t share them). book. Very pleasant staff as usual. Even if you don’t know what type of And obviously, you can make phone calls and send and receive text messages. (“Voicemail” is covered, too)

I think this book should be sold with every smart phone. I have learnt so much from it, the info you get with the phone is non-existent.

smartphone you have, the information pack will show you how to tell.

Best order your info pack now and soon you could be getting so much more from Smart phones are quite complex, and your phone – with much less hassle. Simply tear out this coupon and send it to the address below for full What’s covered? information on the smartphone books. Quote I can’t list it all here. But amongst other Name ‘RS0118S’ things, you’ll discover: Address • How to use it as a sat-nav... in the Postcode Phone car or even on foot. Call 01229 777606 or email your address to RS0118@helpfulbooks.co.uk • Send emails from your phone. Or post to The Helpful Book Company, 13B Devonshire Road Estate, • Most phones have a good camera so Millom, Cumbria LA18 4JS.

060_IAM_WINTER_2018.indd 60

08/01/2018 11:37

ASK THE EXPERTS

Your questions answered

2015 2016

Rate per million population

120 100 80 60 40 20

Bulgaria

Latvia

Romania

Poland

Greece

Croatia

New Zealand

Slovenia

Lithuania

Belgium

Hungary

Czech Republic

Luxembourg

Cyprus

Portugal

Iceland

Italy

Estonia

Australia

Malta

France

Austria

Finland

Slovakia

Israel

Irish Republic

Spain

Germany

Denmark

Japan

Netherlands

Northern Ireland

Great Britain

United Kingdom

Norway

Sweden

Switzerland

> I was very disappointed to read the recent IAM RoadSmart press release about the increase in casualties on the United Kingdom’s roads in 2016, with deaths now up to 1,792 – four per cent higher than last year. With all the steps taken in the UK – drink-driving legislation, seatbelts becoming compulsory, infrastructure improvements and the work of organisations such as IAM RoadSmart spreading the roadsafety message – it is disappointing that we have not made more progress. How do we compare against other countries on road-safety performance, and what can we do in real terms to have more impact? It is indeed the lack of progress in road safety in recent years that concerns us most at IAM RoadSmart. The past five years have seen a flat-lining in road deaths – after many decades of year-on-year improvements. The reasons for this are complex and not yet fully understood, but we do seem to have reached a situation where the safety benefits of new cars and better roads are being cancelled out by traffic growth, along with a wide range of errors and violations based on often intractable human factors. This presents a huge opportunity for a driver-coaching and training organisation such as IAM RoadSmart,

and we are working to deliver our proven ‘solutions’ to as wide a range of drivers and riders as possible. The lack of progress is actually reflected all across the developed world, and while the UK remains at, or near, the top of the international road-safety league table (see graphic above), we simply cannot accept that five deaths on our roads every day is in any way good enough. We’re working with a coalition of road-safety and motoring bodies to identify the policies that will bring about a return to annual improvements, and with Government support we are hopeful that we can return to success in the future. NG

Road deaths per million population: 2015 and 2016 (provisional)

> There are more and more 20mph zones appearing on our local roads. Sometimes this appears painted on the road surface itself, other times it is in a proper mounted speed sign. What is the difference between a 20mph zone and a 20mph speed limit? When it comes to the maximum speed you can drive at in these areas, 20mph speed zones are exactly the same as 20mph limits. However, home zones are different. These could have a lower advisory limit. The main difference between ‘zones’ and ‘limits’ is really one of engineering. A 20mph zone requires that no point within it is further than 50m from a traffic-calming feature, unless the road is a cul-de-sac of less than 80m. The zone will have special 20mph Zone entry and exit signs, and no additional signs are required. Meanwhile, 20mph limits have terminal speed limit signs and repeater signs (usually small signs on lamp-posts) at regular intervals. They do not normally have trafficcalming features, although these can be added at a later date if necessary. UK traffic-calming measures include physical constraints such as speed bumps and speed tables (vertical) or chicanes, road narrowing and buildouts (horizontal), as well as gateways, road markings, hatching, carriageway roundels and rumble devices. RA

“WE ARE WORKING TO IDENTIFY THE POLICIES THAT WILL BRING ABOUT A RETURN TO ANNUAL IMPROVEMENTS” ROADSMART WINTER 2017/18 61

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Your legacy for future road users Our roads belong to everyone Your support to help keep them safe is invaluable

The most thoughtful gifts you will ever make are those you make in your Will. If you are able to include IAM RoadSmart (registered charity number 249002) in your Will, you have decided to help not just one person but generations of road users in the future.

www.iamroadsmart.com IAM Legacy_IAM_Win_16.indd 1

05/01/2017 17:15

www.FLYASPITFIRE.com The ultimate experience for 2018

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09/01/2018 14:37

PRODUCT TEST

Road atlases

ROAD ATLASES

A TRADITIONAL MAP STILL HAS ITS PLACE, AND WE PICK FROM EIGHT Despite the rise of sat-navs and apps, many drivers still prefer to use paper maps that can’t go wrong or misdirect you. These are also great for seeing the bigger picture ahead of a trip. The best sizes are A4 or A3, and the bigger options usually work out cheaper per page. These do take up more room in storage, though. A larger scale gives more detail but means more pages and weight. In general, spiral-bound maps are easier to use, as they fold flat, although they’re often not as robust as perfectbound versions. So, which atlas will put you on the right road?

HOW WE TESTED THEM We checked for up-to-date mapping by picking four current road projects, and for detail by searching for three small hamlets and London’s Congestion Charge zone. City and town plans and approaches to larger urban areas won points; air/sea port and Channel Tunnel layouts were a bonus. We preferred large-scale maps with more detail, but this was balanced against value, worked out per A4 page (A3 pro-rata). And atlases that listed speed cameras were a plus; even better if they included the speed limit. We liked to see clearly marked motorway junctions, with restricted ones listed separately.

Best buy

A-Z GREAT BRITAIN AND NORTHERN IRELAND ROAD ATLAS 2018 Price: £9.95 Size/scale: A3/3.5 miles per inch Contact: 01732 783422, www.az.co.uk Rating:  RECOMMENDED

Rating: 

This perfect-bound version mimicked most features of the larger-scale A-Z atlas, such as cameras, points of interest with postcodes for sat-navs, and locations of 120,000 fuel stations. At just over three pence per adjusted page, the price was near identical. The town centre, port and airport plans were the same in layout and number, and all our road projects and small hamlets were present. The slightly smaller scale was noticeable but no hardship, and saved some weight.

It’s hard to beat large-scale mapping, and none of the other atlases on test was larger than this one. The spiral-bound A3 atlas used reassuringly thick paper with clear and colourful mapping throughout. It carried speed-camera locations with limits, and showed our four chosen newroad projects. Unsurprisingly, it found all our small hamlets and featured 16 air/sea ports, six area and 70 town plans, although the latter didn’t include speed cameras. This niggle aside, we think this is the best companion for your UK road trip.

“DESPITE THE RISE OF SATELLITE NAVIGATION AND APPS, MANY DRIVERS STILL PREFER TO USE PAPER MAPS THAT CAN’T GO WRONG OR MISDIRECT YOU” »

A-Z GREAT BRITAIN AND NORTHERN IRELAND SUPER SCALE 2018 Price: £14.95 Size/scale: A3/2.5 miles per inch Contact: 01732 783422, www.az.co.uk

ROADSMART WINTER 2017/18 63

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brochure call2017 free on challenges and opportunities to the UK’s automotive aExtract from 06 June andtoget aftermarket sectorLight as it strives keepapace with #Aftermarket #SMMT News. advanced vehicle technology, data driven servicing For more details, FREE Serious It’s IAM RoadSmart’s policy to ensure that every Benefitfrom from£90 £90-£105 offeach each warranty and the changingCompact needs of motorists. Benefits -£105 off or visitoffered by our partners are, login towarranty your LightThe research member’s benefit shows that British motorists are also leading the withdiscounts discountsapplied appliedtotoevery every purchase. with purchase. member’s area in our opinion, the best available currently in worth £150. seriousreaders.com/5081 way in online car maintenance and repairs. Last each market sector. We invite you to put Clarity and gain an year, UK consumers bought a higher percentage of Few exclusions, UK and Europe cover, no mileage restrictions Quote Promotion Cover to the test by obtaining a no obligation Few exclusions, UK and Europe cover, no mileage restrictions automotive parts, accessories and services online and use repairers ofof your choice. instant quote. Code 5081 when and use repairers your choice. vehicle warranty quotation in complete than they did cosmetics and groceries. Together they Quotesininconfidence confidence with personal details required. confidence. (members discounts can be Quotes withnono personal details required. ordering spent some £920 million andby by phone 2022 this is forecast applied to any number of vehicles) For more details login to your member’s area and gain an instant quote or online. to rise by more than three quarters to £1.65 billion. For more details, login to your member’s area and gain an instant quote.

0800 085 1088

0299 07/17

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PRODUCT TEST

Road atlases

“COLLINS’ ESSENTIAL GAVE THE A-Z TWINS A HARD TIME WITH A GOOD SCALE AND CAMERAS – ALL FOR ONLY A SLIGHTLY HIGHER PRICE PER PAGE” COLLINS BRITAIN ESSENTIAL ROAD ATLAS 2018

AA ROAD ATLAS BRITAIN 2018

COLLINS BRITAIN BIG ROAD ATLAS 2018

Price: £14.99 Size/scale: A4/3 miles per inch Contact: 01903 828535, www.theaa.com/shop Rating: 

Price: £9.99 Size/scale: A3/3.2 miles per inch Contact: 020 3014 4155, www.harpercollins.co.uk Rating: 

RECOMMENDED

The A4-sized AA map included our three hamlets, the Congestion Charge zone and all four of our new roads – only this and the A-Z publications were able to manage this. It boasted an impressive 80 town plans, and all included a street index. Add to this the caravan/camping sites listing and 29 sea, air and Channel Tunnel plans, and the comprehensive result went some way to justifying its 4.9p per page price tag, which was the second highest on test. Even without speed-camera locations, it came extremely close to ousting the Collins Essential from its place on the podium.

With nice, clear mapping and a good scale, the Collins was close on points with the previous AA atlas, the two closely matched on features. This one did mark out speed traps, but had fewer town plans at 64 and, unlike the Collins A4, there were no indexes. It shared the highest number of approach plans, with 21, and included the Congestion Charge zone. The M25 motorway schematic was useful and six airport plans were reasonable, although there were no sea port plans. Unfortunately, the Collins missed one of our projected roads.

AA BIG ROAD ATLAS BRITAIN 2018

PHILIP’S 2018 COMPLETE BRITAIN & IRELAND

MICHELIN GREAT BRITAIN & IRELAND MAIN ROADS ATLAS

Price: £14.99 Size/scale: A4/3 miles per inch Contact: 020 3122 6400, www.octopusbooks.co.uk Rating: 

Price: £7.99 Size/scale: A4/4.75 miles per inch Contact: 01923 205240, www.travel.michelin.co.uk Rating: 

We liked the 3mpi scale, and the mapping was clear. We’d have preferred more defined motorway junctions, and it’s hard to avoid the 6.3p per page price – easily the highest here. There were no cameras, but it beat the rest with a huge 88 town plans, all indexed. J11A on the M1 was shown as completed, but the atlas missed the new road in Wales and the most obvious of our three hamlets. The 10 approach roads were good, although there were no air, Channel Tunnel or port plans.

This Michelin atlas covers the UK and Ireland, and while it had the fewest, unindexed town plans (41), it was the only one to feature Irish towns. It also had the smallest scale, and missed two hamlets. But it did show three new/planned roads, and M1 J11A as a projection. Aimed mainly at tourists (despite having no sea or airport plans), it boasted instructions in several languages, ‘scenic’ routes and many points of interest.

Price: £12.99 Size/scale: A4/3.2 miles per inch Contact: 020 3014 4155, www.harpercollins.co.uk Rating:  Collins’ Essential atlas gave the A-Z twins a hard time with a good scale, including speed cameras, and all for only a slightly higher price per page. There were six fewer town plans but, usefully, this was one of only three books to offer a full street-name index. And it had the joint-highest number of approach plans, at 21. Although the Channel Tunnel plans were included, there were no other air or sea ports. It showed our three hamlets, but only three new roads, missing one in Wales, and displayed M1 J11A as projected rather than completed.

Price: £10.99 Size/scale: A3/3 miles per inch Contact: 01903 828535, www.theaa.com/shop Rating: 

Although this spiral atlas is physically larger than the A4 version, the AA has left a lot out. There were only 51 town plans – the second lowest on test – plus London was its sole approach plan; the Michelin was the only other map with such a low count here. As we’d expect with its good scale, it covered our three small hamlets, as well as all of the new roads. To show 17 sea ports was good, even though they were quite small, but you’d have to guess the airports. The A4 option was a bit dearer, but it would be our choice.

THE

VERDICT

A-Z snapped up the top two spots, balancing good value with up-to-date large-scale mapping. But the impressive Collins Essential ran them closest.

1. A-Z GREAT BRITAIN AND NORTHERN IRELAND SUPER SCALE 2018 2. A-Z GREAT BRITAIN AND NORTHERN IRELAND ROAD ATLAS 2018 3. COLLINS BRITAIN ESSENTIAL ROAD ATLAS 2018

WIN TO WIN ONE OF 500 TINS OF OUR HANDY ROADMINTS Please email your membership number to roadmints@iam. org.uk (CLOSING DATE 31 MARCH 2018)

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Get on the road with your young drivers Here’s how IAM RoadSmart can help you instil a love of motoring into the next generation RICHARD GLADMAN, HEAD OF DRIVING AND RIDING STANDARDS, IAM ROADSMART

ILLUSTRATION: RUSSELL COBB

ow often do you hear someone say: “You have passed your L-test – now go and teach yourself how to drive”? As IAM RoadSmart members, shouldn’t we instead be saying: “Let’s see how our experience can help you”? After all, we belong to a selfselecting club that strives to improve driving and riding – our own and that of other interested parties – to bring back the enjoyment of motoring. If you think about the age dynamic of our 90,000 members, most are likely to have children, and half could well have grandchildren. While we would do anything to protect our families, we rarely seem able to persuade them to engage with our organisation, which we truly believe will make them safer. They may not want to become a life partner, but how about a chat now and then? Even if they remember only a couple of things, it will make a difference. You could use our new phone apps and online modules to get safer driving and riding skills into their heads, instead of leaving them to learn to drive or ride

“How about a chat now and then? Even if they remember only a couple of things, it will make a difference” themselves after passing their L-test. Or you could encourage them to do a module that will be delivered by an approved

instructor who is also an IAM RoadSmart advanced motorist – and who will demonstrate our safe, systematic approach

to driving and riding. This ‘soft touch’ may help us to develop youngsters’ interest in motoring, and at the very least it’ll help them stay safer on our roads. I witnessed this first-hand recently, when I delivered one of our modules to a young lady driver who’d explained that she was scared of driving on motorways. Katherine Lemieux had recently passed her L-test, but she was so nervous about driving on motorways that she had almost not turned up for our tuition session. However, she did, and she was really engaged during the module. By answering my questions, she realised she actually knew a lot about driving on the motorway, and so she helped herself to be confident about motorway work. Modules are a 75-minute interaction that can really make a difference to how safe a young driver or rider is on our roads. We should all remember that charity starts at home. To be encouraging our family members to get involved, even if it’s only for a brief encounter, is really a no-brainer.

> See our cover feature, pages 20-25, for more about Katherine Lemieux’s story

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