10 10 AMAZING FACTSData ABOUTDriven E-COMMERCE THAT YOU’VE Customer Strategies PROBABLY NEVER HEARDStore To Increase eCommerce
Conversions
INTRODUCTION
10
The e-commerce ecosystem is a world in itself. With new data, new systems and new information being added every day, its reaches have covered every nook and cranny there ever existed.
Today we will look at some amazing and mind-blowing facts about e-commerce. Here’s our collection of
eCommerce Facts you might not have heard before‌
Customer Data Driven Strategies To Increase eCommerce Store Conversions
1
10
IT’S A SMART SMARTPHONE WORLD!
Mobile commerce is an important aspect of sales, and consumers utilize it constantly. 30 % of Mobile Shoppers abandon the transaction if the shopping experience is not optimized for mobile. There’s absolutely no doubt that mobile use is continuing to rise every year among consumers interested in interacting with businesses catering the shopping experience to the devices they are using on a daily basis.
Customer Data Driven Strategies To Increase eCommerce Store Conversions
2
10
NO ONE LIKES TO WAIT, RIGHT?
New research by Google has found that 57% of mobile website visitors will leave if a webpage doesn’t load within three seconds. The latest research from Google underscores the importance of having a mobile-friendly website. As consumers continue to spend more time on mobile devices, mobile page load speeds are critical to a good user experience.
Customer Data Driven Strategies To Increase eCommerce Store Conversions
3
10
WHAT? DID I READ THAT CORRECTLY?
A later report stated that email marketing yielded an average ROI of 4300%. Email marketing even surpassed organic search as the best marketing strategy in terms of ROI, according to a report compiled by Econsultancy. In fact, businesses are now attributing more than a fifth of their overall sales to email marketing.
Customer Data Driven Strategies To Increase eCommerce Store Conversions
4
10
THAT IS ONE BIG NUMBER!
If you're looking to make as many conversions as possible from your shopping cart abandonment campaign to increase your business sales, sending more reminders is the way to go. According to Soundest, sending a series of three abandoned cart email reminders brings in a staggering 131% more orders than a single email.
Customer Data Driven Strategies To Increase eCommerce Store Conversions
5
10
GIVE THEM WHAT THEY WANT
Online retailers not offering free shipping may want to reconsider their delivery options. When you give them the “free shipping� offer while they're in buy mode, you have a far better chance of scoring success with it. If your goal is to sell a certain product, then you can offer free shipping on that particular product. 80% Shoppers want free shipping on their purchase.
Customer Data Driven Strategies To Increase eCommerce Store Conversions
6
10
SOCIAL MEDIA MATTERS
Social Media users have purchased an item online or in-store after sharing it or marking it as a Favorite on Twitter, Facebook or Pinterest. social media has evolved to become much more impactful, especially for businesses. 46% of shoppers make buying decisions based on social media, according to Sprout Social.
Customer Data Driven Strategies To Increase eCommerce Store Conversions
7
10
SHOPPING CART ABANDONMENT HAUNTS THEM ALL
Cart abandonment plagues every ecommerce business out there from the largest, most optimized online shopping giants to the smallest, homemade internet business on the web. 26% of online shoppers will abandon their shopping cart due to mandatory account registration.
Customer Data Driven Strategies To Increase eCommerce Store Conversions
8
10
A STITCH IN TIME SAVES NINE
It takes about 50 milliseconds (0.05 Seconds )for users to form an opinion about your website that determines whether they'll stay or leave. It’s a simple matter of choice. Chances are for any given search query, there are multiple search results that fit the needs of the user. So you’ve probably realized by now that your website has an effect on the perceived credibility and quality of your business.
Customer Data Driven Strategies To Increase eCommerce Store Conversions
9
10
FIRST IMPRESSION MATTERS
94% of user`s frist impression is linked to website design, specifically website design, and navigation. When it comes to the success of a website, the most important aspect of the site is the page's layout. The website must be clean with an easy-to-follow navigation system to contribute to a usable webpage layout. Websites should be full of great, relatable content, eye-catching titles and images, and interaction between consumer and business.
Customer Data Driven Strategies To Increase eCommerce Store Conversions
10
10
AFTER ALL, IT’S CUSTOMERS THAT MATTER THE MOST
89% of shoppers have stopped buying from online store after they`ve experienced poor customer service. If you don’t want them to turn around, you have to be sure to give them the best possible shopping experience at each phase of that journey.
Customer Data Driven Strategies To Increase eCommerce Store Conversions
If you need help with your own eCommerce Store, get in touch with our experts who will be happy to help! Ask Us Now!
FIND US
www.qeretail.com