Industrial Design | Interaction Design
Contents 01. Interactive e-learning community platform
02. Online private banking for iPad
03. Event - Sustainable European expo site
04. Social Inclusion Network
05. Low2No - low C02 emissions block
06. Droplet - optimizing water consumption
07. Mizu - Interactive water faucet
08. Nina- full-suspension downhill bike frame
Modular protection gear for Freestyle Motocross Security release system - Kite surfing workshop Studio Threads Apparel - graphic tees
Interactive e-learning community platform
Interactive e-learning community platform - home page | â&#x20AC;&#x153;campusâ&#x20AC;? page
Lead Interaction Designer, UI/UX, concept generation, Information architecture, client relations Experientia | Turin, Italy Apr 2010 - Jun 2011
This year-long project was a career-changing experience. I learned so much and grew with the project, personally and professionally.
Overview Experientia was asked to design an e-learning platform for a Spanish/Latin American company, and leader in the distance learning world. The project focuses on the interaction design, architecture and graphic design, combined with a strong social user experience with fellow learners.
Spanish client team - card sorting exercise
21 platforms were analysed in order
For the initial analysis about
to gain insights about the current
the information architecture
environments and offers on the
development, this method
was adopted to get a better understanding of how the new exsisting community platform system should be organized from the user perspective.
benchmarking - competitor platforms examined
card sorting exercise - information clusters
card sorting exercise - client organizing their information
online card sorting exercise - further research for information clusters
Usability tests Experientia carried out 4 usability test sessions in Spanish involving a total of 54 participants. Each test presented users with an updated version of the prototype. Users were given specific tasks and scenarios to complete in order to test the products usability. Feedback was analysed and incorporated and used to refine the products design.
Concept generation - concept iteration process
Concept generation A progressively more refined prototype was produced in order to evaluate user responses and acceptance. This Agile Process of validation and evaluation techniques ensured that the final design met all the the client requirements. Iteration process The prototype went through 7 cycles of iteration, each phase of the prototype expanded on the previous versions, while incorporating user feedback.
Main features - note-taking process
Feature analysis Note-taking concept The platform gives the user a chance
my public note
to highlight, write and share notes, making the experience more real. Color code distinguishes the
my private note
personal notes from those written by colleagues (pink). All of the public notes can be added to the personal notebook which is located in the bottom tool bar.
“mi sitio” / personal profile screenshot - bottom bar
Favorites Anything can be part of the user’s bookbag!
Bottom bar “my backpack” Users have access external bookmarks directly from the bottom bar of the platform depending on the websites they wish to add to this area. Students may use the calendar mixing personal and course events. There are more functions in the bottom bar that recreate a “backpack” that hold the tools to learn at all times. The user may wish to store a specific course or conversation with a teacher as reference; and it’s only a click away when studying.
Calendar Calendar mixes personal appointments to those of the user’s courses and the platform’s upcoming events.
Staying in contact A key feature is always being in contact with the teachers through q/a, community, and throughout the platform. Contact with other classmates increases collaboration and interaction. In the bottom bar area, the user has a contact book holding all teachers and classmates from their courses. They may be sorted by courses or by status.
Interactive filtering system Active filters lights up when the user is on a specific area of the page that can be filtered for better usability. Allowing the user to filter information displayed in a specific area of the page.
Design guidelines As lead designer for the team, I was responsible in communicating the design iterations, processes, action models and specifications to the external programmers. I put together the â&#x20AC;&#x153;Design guidelinesâ&#x20AC;? document with which the programmers were able to develop our prototype into the final version of the product.
Online private banking for iPad
Online banking - log-in screen
Interaction & graphic design support, UI/UX Experientia | Turin, Italy May 2011
Overview This was a project for private banking from an important local Bank. The idea was to create a platform for bankers and their clietnts. The platform aims to reduce the time wasted by a banker to book appointments and manage his clients. On the userâ&#x20AC;&#x2122;s side, the aim is to provide a vast amount of information in order to minimize their questions and doubts. The platform has other features as well such as video-conferencing, an
Online banking - seminars screen
internal shared calendar and other.
Online banking - communications and information screen
Event - Sustainable European expo site
A day in the life. Scenario storyboard - all sketches and color by Adriana Rivas
Overview Goal: Reduce the carbon footprint of the site. The concept design phase developed solutions to specific sustainability problems that conferences and trade fairs face.
Interaction design, sketching, stoyboards, wireframes, concept generation Experientia | Italy & Belgium April 2011 - May 2011
Storyboard of concepts The scenario envisioned the role of the Kortrijk Xpo in the city ecosystem. It illustrates the story of a typical day in the life of a person who visits the fair grounds and enjoys the carbon-free services.
Concept generation The team generated more than 100 ideas focusing on reducing travel and providing alternative transport means.
Control 146 Offset CO2 emissions
Rules & guidelines
Offset CO2-emissions due to freight (on-site or off-site)
159 Low impact booths 3
155 Booth design charter
Do not allow polluting materials such as alluminium, concrete, etc.
Booth design charter (exhibitors are requested to use less materials for booths, biodegradable materials, renewable materials, etc.) (e.g. C2C gyproc, C2C carpets, waterbased paints, etc.) + exhibitors are requested to calculate the carbon footprint of their booths and to make it public.
Xpo Exhibitors Suppliers
163 Urinoirs Waterless urinoirs.
147 Bio-fuels Bio-fuels (locally produced?)
140 Connected events Collaboration between Kortrijk, Lille and possibly London (see Eurostar connection ) to organize connected events that people can see in sequence or to optimize resources (e.g. re-usage of booths).
Xpo Lille and London Xpo Exhibitors Visitors
156 Material & service charters Purchase charter for materials & services.
152 Re-use of layouts
164 Tap water Tap water instead of water bottles.
Fairs could be grouped and re-use the layouts that can be suitable for the next event.
149 3D Booths
Experience the booth without the whole physical booth.
Xpo Exhibitors Suppliers
165 Glass as a gift
141 Booth design
Glass for tap water: as a gift from the fair, visitors get a glass with Expo’s logo on it to drink tap water from fountains throughout the site. They can decide to take the glass home and use as a regular glass or to leave the glass at the fair to be recycled for a future event.
Design booths with lighter / less materials so less transport will be needed. The one who exceeds the top weight has to pay.
Exhibitors (Local) booth designers / suppliers Freight transport companies
151 Versatile booth materials
139 Refurbished booths
Modular versatile booth materials (walls, divisions, tables and shelves) to suit a vast spectrum of exhibitor booths, customizable.
Make it a requisite for exhibitors to leave any extra furniture they bring to the show. The Xpo creates a full “catalogue” of furniture that future exhibitors can choose from. Furniture can be refurbished by local designers/artisans in order to be reused.
Xpo Exhibitors Suppliers
Xpo Local designers/artisans Exhibitors
145 Electric vehicles Charging points for electric vehicles
144 Transport suppliers
Preferred/priviledged transport suppliers: Electric/hybrid vehicles, EURO 5.
Freight transport companies
142 Transport charter
161 Re-use of furniture
Guidelines concerning type of vehicles, type of fuel, ecodriving, etc. (first: transporters who follow charter are privileged, later: guidelines become mandatory).
Like IKEA program to build you own kitchen except it's the Xpo's program for the exhibitor to build their own booth with available furniture that Kortrijk has in an online catalogue. (first the service could be suggested and then become mandatory). Xpo Exhibitors Suppliers
Xpo Freight transport companies
160 Low impact booths 4 Exhibitors are suggested to create furniture from recycled packaging materials: chairs and tables from folded cardboard using; patterns downloaded and built on-site; lamps out of cardboard/plastic tubing for packaging; poufs out of the styrofoam packaging balls; cushions from packaging foam for electronics, ..
Xpo Exhibitors Suppliers
321 Re-usable booths
R-use & recycle 150 Furniture donation
Standard booths / re-useable booths
Xpo Exhibitors Suppliers
Re-use/recycle of furniture: donate the furniture left by exhibitors to local/foreign schools.
138 Booth storage
143 Boat transport
Local storage/shared depot at Xpo: exhibitors who come back to Xpo can store their booths in a local storage area.
Transport by boat (e.g. Qbarge)
Xpo Exhibitors Freight transport companies
Xpo Exhibitors Freight transport companies
Xpo Exhibitors Schools/Local institutions
Locally produced booths with local artisans and materials and locally stored (if exhibitors produce booths in Kortrijk they get points, discounts, etc.)
Used goods market: regular people or companies (schools, offices, etc.) come to the site at designated dates to shop for second hand furniture or goods left during past exhibitions. Xpo Exhibitors Citizens Local institutions
Truck room pool: Suppliers announce they have room available and they allow other suppliers to use it in the same truck. Suppliers could get benefits for sharing space with others. Xpo Exhibitors Web technology companies Freight transport companies
136 Guests help transporting Helping hand: guests coming to event by car/truck/train help bring things for suppliers and in exchange can travel for free or get free entrance. (ie.http://donnadiservizio.com/dhl-sperimenta-un-n uovo-concept-di-logistica-partecipata-bring-buddy/ 2308/) Exhibitors Visitors
321 Impact visualization
154 Gadget collection
Each booth has a display that visualizes the CO2 footprint of the booth.
Xpo Exhibitors Visitors Technology company
Xpo Exhibitors Design school
Xpo Exhibitors Web technology companies (Local) booth designers / suppliers Freight transport companies
People decide to leave pens, pins, name tags etc. at the fair and they are recycled or reused.
157 Low impact booths 1
135 Share a ride 2
Xpo Exhibitors Web technology companies Freight transport companies
137 Locally produced booths
162 Re-sale of furniture
University competition for new green booths by Kortrijk design school.
134 Share a ride 1 Online platform for combined transport and 3PL.
158 Low impact booths 2 Award for the 'greenest booth' + related communication (dashboard) about why and where to find the booth.
Xpo Exhibitors Visitors
148 CO2 calculator Graphic CO2-calculator and tips: when exhibitor enters information on what to exhibit in the program, it calculates the print and shows where the exhibitor can minimize the impact. Exhibitors Visitors
Booth design Perspectives opportunity map
Opportunity maps # Title
Freight transport of exhibition booths
Purchase of materials and materials for booths
Ideas were plotted on opportunity Event
Futureproofed and Experientia - for Kortriik Xpo and Flanders Inshape
maps, and clustered into groups which became a roadmap for the implementation of the concepts.
Concept selection Clusters of important ideas were selected and the four best concepts were were illustrated through concept visualizations, scenarios and a video.
Eco-fair network Sketches of the Eco-fair network concept that consists of a network of fairs that share a point system, services and initiatives to reduce the collective carbon footprint.
Eco-fair network concept - home page
Eco-fair network concept - personal profile
Eco-fair network concept - travel calculator
Booth dashboard Sketches to show the usage of a concept touch screen for each of the booths in the exhibition. Here the visitor can check the sustainability of the exhibitor, exchange information, download brochures and more.
Booth dashboard concept - “our green history” screen
Booth dashboard concept - secondary screens
Social Inclusion Network
Wireframes- Sketches of the main pages
Overview The project consisted in developing a concept to promote the blog of the Social Inclusion yearly conference by ETF. The website was thought for the conferenceâ&#x20AC;&#x2122;s purpose but also to promote social inclusion year-round. The idea was to keep the platform active with information exchange, networking and localized information such as location of related events and other conferences.
Interaction Design, Information architecture, wireframes, UI/UX Experientia | Turin, Italy April 2011
Home page during phase 1- Pre-conference period
Info viz- shows the information flow of the platform through time
Home page during phase 2- During conference period
Info Viz The top of the page has an info viz graph that shows the action on the website depending of the proximity to the event. The different colors show the different type of information mostly used during that specific moment. It also serves as a roadmap to know how close the conference is.
Internal page- provides localized information
Low2No - low C02 emissions block Overview This has been an important project for Experientia. I collaborated in the initial concept stage and have been seeing it grow from a distance. The concept generation phase produced a series of sustainable services to for the block and the storyboards to explain them.
National Service Design Award June 2010 L2N block services - space distribution map
L2N food service concepts - concepts and scenarios
Service design, concept work, design research, graphic design, storyboards Experientia | Italy & Finland Feb 2010- Apr 2010
L2N service storyboards- Community garden concept
L2N mobility and laundry services - conceps and scenarios
BA thesis project
Droplet - optimizing water consumption
Design research, critical thinking, industrial design Politecnico di Torino | Italy & Costa Rica Jun 2008 - Sept 2009
Thesis book pg 77- Orthographic view specifications
Overview The idea was to make the user aware of water consumption in the domestic context. It was thought for children and young adults to â&#x20AC;&#x153;play to learnâ&#x20AC;?. The accessory is flexible and fits different faucets and showers in order to ease the reading of water consumption for all users.
Orthographic views (all units are in cm)
Exploded view of all components (all units are in cm)
Thesis book pg 27- water meter research
Standard water meters
Research was done to under stand
The benchmarking included a vast
the water consumption needs in
range of products and four main
italian households. The buildingâ&#x20AC;&#x2122;s
areas of interest emerged: faucets,
water meter and billing were
other domestic innovative products,
discussed with users and it was
accessories and communication
found that most users were unaware
of how much they actually consumed or what the standard pricing is.
Each was catalogued and ranked on specific criteria to determine the problem.
Thesis book pg 40v - benchmarking catalog of product
Mizu - interactive kitchen faucet
Overview The project aimed to create a portfolio piece for Beyond Design to face the faucet industry. It was an internal project that allowed room for creativity and innovation. The idea was to create an interactive faucet that allows the user to control how much water is being consumed as well as how much water flows out at a given moment. This allows the user not only to be more aware, but also to control exactly what they need. For example, for a recipe you need 1 cup, the faucet will stop dispensing water at 1 cup.
Industrial/Interaction design, market research, 3D modeling Beyond Design Inc. Chicago, USA | Mar 2008
Top view - base / display measurement display unit selector
water temperature display temperature units selector
Flow Control Display
/off touch/slide measurement adjustment
fill Measurement On/Off
Orthographic sketches Many concept sketches were made to choose the look and feel of the product. This was the chosen shape.
On the right is the interface map for the touch â&#x20AC;&#x153;screenâ&#x20AC;? at the base of the faucet. It shows what each function controls. The thin sheet of brushed aluminium lights up when the faucet is on.
Top view - nozzle
touch/slide water flow regulation
Master’s thesis project
Nina- full-suspension downhill bike frame
Industrial design and accurate 3D modeling Individual Master’s thesis Turin, Italy | October 2009
Overview Niner Bike’s brief was to design a full suspension bike frame for a downhill mountain bike. It was a challenge since downhill bikes have a significant weight to consider. This frame was thought to have an organic look&feel and is entirely made out of carbon fiber, to reduce the weight of the bike.
To see a quick video, please click on the button below.
Concept sketching Conceptual sketching was realized in order to define the final design of the bike. The sketches were, then refined in order to move on to the 3D development of the frame.
Being the only girl in my Master’s course, I decided to promote make a “girl bike” for Niner Bikes. Nina is sinuous, organic and elegant...
Modular protection gear for Freestyle Motocross FMX workshop project
Overview FMX riders were observed, interviewed and researched in order to fully understand their protection needs. The guards must be flexible yet resistant so materials such as kevlar and a silicone mix were used to create a suit with modular pieces to optimize the riderâ&#x20AC;&#x2122;s flexibility and protection needs. The suit was inspired by a famous superhero outfit.
market reasearch, benchmarking, industrial design IED & Fiat Freestyle Team Italy | April 2009
FMX Workshop We were able to meet Vanni Odera, an Italian Fiat Freestyle Team FMX rider who was our research case. We assisted to his training sessions and interviewed him.
* This project was featured in the magazine Fuori Strada M.Gualdani, â&#x20AC;&#x153;Voli Sicuri,â&#x20AC;? Fuori strada: August, 2009. Voli Sicuri, Fuori strada magazine | M.Gualdani Italy, August 2009
Security release system for kite surfing Kitesurf workshop project
Overview The system enables kite surfers to be able to release from the kite quickly and effortlessly without the risk of entanglement. Due to the nature of the sport, many metals cannot be used so innovative materials and systems had to be considered. 56
market reasearch, benchmarking, industrial design IED & Kite Loose | Jun 2009 Turin & Sardegna, Italy.
Other related concepts A second life for a damaged kite
Ergonomic and modular kitesurfing shoes
Zipper system for changing the air chamber
Studio Threads Apparel Personal project
Designer & co-owner Costa Rica, Italy, USA 2007 - 2009