ADNEC Annual Report 2013

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Annual Report 2013 adnec.ae



Annual Report 2013 : 3

ADNEC at a glance Economic • 328 events • 1.53 million visitors • 9% increase in visitors from 2012 • AED 2.52 billion economic impact • 8% increase in economic impact from 2012

Industry achievements • 5 international congress wins • 10 award wins for ADNEC Group • IDEX: Best Middle East Exhibition at ME Events Awards

ADNEC people • Total of 306 employees at end of 2013 • 44% Emiratisation • 67% UAE Nationals in senior management positions

Sustainability • 800 live events tickets given to local community disadvantaged groups • 8 recycling machines installed at Abu Dhabi National Exhibition Centre • Member of Abu Dhabi Sustainability Group and UFI Sustainability Development Committee

Acronyms used within this annual review Nine brave ADCB ADIPEC ADNEC ADSG EHSMS

Abu Dhabi Convention Bureau Abu Dhabi International Petroleum Exhibition and Conference Abu Dhabi National Exhibitions Company Abu Dhabi Sustainability Group Environment, Health and Safety Management

GIBTM

Gulf Incentives, Business, Travel and Meetings

IAPCO IATA IDEX MICE PCF SPWLA TCA Abu Dhabi TIF WFES

International Association of Professional Congress Organisers The International Air Transport Association International Defence Exhibition and Conference Meetings, Incentives, Conferences and Exhibitions Philippine Community Fund Society of Petro-physicists and Well Log Analysts Tourism and Culture Authority of Abu Dhabi Thalassemia International Federation World Future Energy Summit


Contents

ADNEC at a glance

3

Message from the Chairman

6

Message from the Managing Director Group CEO review

8 10

Board of Directors

12

Management Team

13

ADNEC Group

14

ADNEC Strategy

24

Group photos

26

Group highlights

28

The MICE Industry

36

Our Stakeholders

40

ADNEC Employees

42

Our People

44

Emiratisation

46

Corporate Responsibility

48

Sustainability

50

Caring for the environment

51

Health and Safety

55

Contact details Abu Dhabi National Exhibitions Company Khaleej Al Arabi Street P.O.Box: 5546, Abu Dhabi United Arab Emirates Tel: +971 (0) 2 444 6900 Fax: +971 (0) 2 444 6135 www.adnec.ae


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Message from the Chairman


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It is very satisfying to report that 2013 was something of a stellar year for Abu Dhabi National Exhibitions Company and its performance also played a role in delivering the emirate’s best year yet for hotel guest arrivals.

Various factors have contributed to successful delivery throughout the year – a highlight of which was the creation of the Abu Dhabi Convention Bureau, which is charged with nurturing and supporting our goal of becoming one of the world’s busiest destinations for association meetings as defined by the International Congress and Conventions Association. Abu Dhabi city now ranks in ICCA’s Top 100 – we want to be in the Top 50 by 2018 and ADNEC will be central to achieving this goal. Indeed we are already well on our way to reaching this goal with a considerable number of major conventions secured for 2014, 2015 and 2016 and we continue to bid for other key global meetings in collaboration with the Convention Bureau and other key stakeholders.

ADNEC is increasingly well positioned to leverage on its very ‘central’ geographic positioning – being half way between the evolving markets of the West and the powerhouse economies of the East. Increasing air access to Abu Dhabi from all these markets, through the route network expansion of our own Etihad Airways and the arrival of new carriers serving our capital, enhance our proposition.

Those who know ADNEC and its surrounding area will have noticed the substantial investment that has gone into infrastructure. New hotels have opened, just a short walk away from an exhibition and convention centre which now delivers events which are both global and local in scale. This investment is a physical demonstration of our determination to make our presence felt on the international business events scene while delivering a valuable asset and considerable economic impact to our local economy and society.

Increasingly there is evidence of our business events industry maturing with a growing number of professional conference organisers and destination management companies setting up shop in the UAE capital – they see potential here and their presence again, lifts our considerable credentials.

We have also noted over the past year growing interest in our advanced facilities and services from key emerging markets – most notably India and China – while the traditional Western markets are responding to our positioning of a highly effective, superbly equipped yet affordable meetings destination. ADNEC will be central to seizing these opportunities and ultimately will greatly benefit from them.

I have the utmost confidence in ADNEC’s ability to deliver its individual and wider Abu Dhabi ambitions and whole heartedly recommend the venue, its facilities, nearby cluster hotels and management team to you as partners of choice.

Sultan Bin Tahnoon Al Nahyan Chairman


Message from the Managing Director


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2013 has been the most successful year for Abu Dhabi National Exhibitions Company. Our achievements demonstrate our capability as a group to attract and host world class international events.

Over 1.53 million people visited Abu Dhabi National Exhibition Centre and Al Ain Convention Centre across the year. This is an increase of 9% from 2012 and exemplifies that our Abu Dhabi venues are key economic drivers for the emirate. We are devoted to promote Abu Dhabi as a leading destination for business tourism in line with Abu Dhabi 2030 vision.

The 11th edition of IDEX was held earlier in the year, and was the largest in the event’s two decade history; with 1,112 companies from 59 nations, including 147 from the UAE, exhibiting across 133,000 square metres of gross exhibition space.

Our key mission is to increase business tourism for Abu Dhabi. The business event visitor can spend up to seven times more than the average leisure tourist. The economic impact generated by ADNEC hosting large international events has a clear financial benefit for local businesses, employees and residents in the emirate. The economic impact generated in 2013 was AED 2.52 billion. This was an increase of eight per cent from 2012. Abu Dhabi National Exhibition Centre has contributed to the emirate a total economic impact of AED 15.34 billion since the centre first opened in 2007.

I am also proud of our Emiratisation figure. We achieved our target of 44 per cent Emiratisation at year end 2013. I have personally been working closely with the Human Resources team on development plans and engaging with our UAE National employees.

Finally, I would like to extend my gratitude to all ADNEC employees as well as our stakeholders and partners. Myself and the ADNEC Board of Directors remain ever respectful to all our partnerships.

Ali Saeed Bin Harmal Al Dhaheri Managing Director


Group CEO review


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2013 has truly been another fantastic year for Abu Dhabi National Exhibitions Company. As a group we have won more awards than ever before, held the largest International Defence Exhibition and Conference (IDEX) in its two decade history and have continued to grow the conference side of our business; securing the right to host five new international conferences.

The launch of Abu Dhabi Convention Bureau in 2013 supports Abu Dhabi’s business tourism ambition and satisfies the need for specialised industry knowledge. With our own strategy to increase the conference side of our business, we stand shoulder to shoulder with the Bureau to bring more conferences and conventions to Abu Dhabi and ADNEC and in turn increase economic impact for the Emirate. In 2013, together with Abu Dhabi Convention Bureau, ADNEC won the right to host five new international conferences. This is positive news and demonstrates that our partnership and joined up strategy is reaping rewards.

2013 was certainly a year for phenomenal shows and record breaking events. November saw the first annualised Abu Dhabi International Petroleum Exhibition and Conference (ADIPEC) and largest event held in its history to date. 1,650 companies from 58 countries and 13 national pavilions participated, with an attendance of more than 60,000 specialists and oil and gas experts over the course of four days.

ADNEC acquired ExCeL London five years ago in 2008. A key reason for ADNEC acquiring ExCeL London was the opportunity to grow the value of the business as well as offer a remarkable training platform for our UAE National talent. I am proud to report that with ADNEC’s support, ExCeL London’s financial performance has improved significantly over the last five years.

I believe that the reputation of ADNEC is the strongest it has ever been. Our joined up sales approach and strategy with Abu Dhabi Convention Bureau is proving positive. The success of increasing business tourism lies in partnerships such as these.

Of course, our people continue to be our source of strength. It’s the talent, professionalism and passion of every employee at ADNEC that makes us strong and creditable. Thank you to all ADNEC employees. I am enthusiastic about 2014 and working together to fulfil our mission of raising Abu Dhabi’s international profile and increasing business tourism for the region.

Pieter Idenburg Group Chief Executive Officer


Board of Directors

His Excellency Sheikh Sultan Bin Tahnoon Al Nahyan In addition to his role as Chairman of ADNEC, His Excellency Sheikh Sultan Bin Tahnoon Al Nahyan holds a number of official positions, including Chairman of Abu Dhabi Tourism & Culture Authority and Chairman of Tourism Development and Investment Company (TDIC). He is also on the Governing Board of the Environment Agency Abu Dhabi (EAD) and is a Member of the Abu Dhabi Executive Council.

His Excellency

His Excellency

His Excellency

Ali Saeed Bin Harmal Al Dhaheri

Mubarak Hamad Al Muhairi

Mohammed Omar Abdulla

Her Excellency

His Excellency

His Excellency

Reem Yousif Al Shemari

Khalifa Nasser Bin Huwaileel Al Mansoori

Saif Mohamed Al Hajeri


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Management Team

Pieter Idenburg

Group Chief Executive Officer

Humaid Matar Al Dhaheri

Mike Henderson

Salah Al Jaeedi

Saleh Hassan Al Marzooqi

Chief Commercial Officer

Chief Financial Officer

Group Chief Strategy and Finance Officer

IDEX Chief Executive Officer


ADNEC Group

Abu Dhabi National Exhibitions Company (ADNEC) is playing a vital role in the Emirate’s ambition to become a leading destination for business meetings and events. The Group is made up of Abu Dhabi National Exhibition Centre, Al Ain Convention Centre, ExCeL London, Capital Centre, Capital Gate, Hyatt Capital Gate Hotel, Aloft Abu Dhabi and Aloft London ExCeL.


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About ADNEC Group

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Abu Dhabi National Exhibition Centre Abu Dhabi National Exhibition Centre is a multi-award winning venue offering organisers of exhibitions, conferences and live events an indoor space of 73,000 square metres. This incorporates two large conference halls that can each seat 1,000 people, 20 meeting rooms, 11 halls, a purpose-built banquet facility that can seat 700 people in a dinner setting and a multi-functional 7,920 square metre, 6000 seat conference centre facility. The venue also boasts a range of restaurants, cafes, shops, onsite hotels and business facilities as well as outdoor event spaces and the stunning Waterfront Quayside.

Al Ain Convention Centre Al Ain Convention Centre provides the city of Al Ain with an exceptional venue for exhibitions, conferences, weddings and other special events. It is built in a unique architectural style that is in harmony with the city’s existing architecture with a marquee-style roof. It offers 11,900 square metres of exhibition and conference space.

ExCeL London ExCeL London, London’s largest international exhibition and convention centre, was acquired by Abu Dhabi National Exhibitions Company in 2008. It sits on a 100-acre campus alongside Royal Victoria Dock in London’s Docklands and has hosted a variety of events including the 2012 London Olympics. The venue is the UK’s largest fully-flexible auditorium for up to 5,000 delegates. It is London’s largest banqueting hall for up to 3,000 guests and its conference centre can accommodate up to 1,200 people. The partnership between the Abu Dhabi venues and ExCeL London enables industry knowledge sharing as well as an opportunity to develop ADNEC’s UAE National employees.


ADNEC Group

Capital Centre One of Abu Dhabi’s most significant economic development projects, Capital Centre is a mixed-use micro-city development comprising apartments, offices, hotels and serviced apartments. Plot developers include major investment and holding companies from the UAE, multinational banks and leading hospitality companies.

Capital Gate Owned and developed by Abu Dhabi National Exhibitions Company, Capital Gate is certified by the Guinness Book of World Records as the World’s furthest leaning Man-made tower. It was built to lean 18 degrees and is the ultimate business address in the UAE capital. With far reaching views across Abu Dhabi and the Arabian gulf, the gravity defying tower accommodates approximately 15,000 square metres of exclusive office space, as well as the five star Hyatt Capital Gate hotel.

Hyatt Capital Gate Located in the iconic Capital Gate tower, the five star Hyatt Capital Gate hotel provides 189 rooms and unsurpassed views of the city and coastline. It was the first Hyatt hotel in the emirate of Abu Dhabi. The on-site hotel supports Abu Dhabi National Exhibition Centre’s business tourism needs.


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Aloft Abu Dhabi Owned by ADNEC and operated by Starwood Hotels & Resorts Aloft Abu Dhabi is the largest Aloft hotel in the world. The four star hotel offers 408 rooms over 12-storeys and is interconnected to Abu Dhabi National Exhibition Centre.

Aloft London ExCeL In 2011, ExCeL London opened the UK’s first Starwood Aloft hotel. Aloft London ExCeL was built by Abu Dhabi National Exhibitions Company and is linked to the ICC London ExCeL. The four-star, 252 room hotel is located right next to the Prince Regent DLR station and is just minutes away from London City Airport, Canary Wharf, and from the O2 Arena on the new Emirates Air Line cable car.

IDEX First held in 1993, IDEX (International Defence Exhibition & Conference) is the largest tri-service defence exhibition in the Middle East and North Africa (MENA) region. IDEX takes place biennially under the patronage of HH Sheikh Khalifa Bin Zayed Al Nahyan, President of the UAE, and is organised by Abu Dhabi National Exhibitions Company in association with the UAE Armed Forces GHQ. IDEX is the only international defence and maritime security exhibition in the MENA region and demonstrates the latest technology across land, sea and air sectors of defence. It is a unique platform to establish and strengthen relationships with government departments, businesses and armed forces.



2013 Awards and Accolades

ADNEC’s distinguished industry honours in 2013 include: ¡¡ ¡¡ ¡¡ ¡¡ ¡¡ ¡¡

Exhibition Venue of the Year at the Event Awards Middle East’s Leading Exhibition & Convention Centre from the World Travel Awards Best Middle East Exhibition for IDEX in the Middle East Events Awards Best Meetings & Conference Centre in the Middle East for Al Ain Convention Centre at Business Destinations 2013 Travel Awards Best Commercial High Rise Development at the Arabian Property Awards 2013 for Capital Gate tower Golden award from Tatweej Academy Excellence for outstanding events management

During 2013, ExCeL London received four highly-coveted industry awards: ¡¡ ¡¡ ¡¡ ¡¡

Europe’s Leading Meetings & Conferences Centre at the World Travel Awards Best Purpose Built Conference Venue at the Conference Venue & Suppliers Awards Gold category Business Tourism Award at the VisitEngland Awards for Excellence Business Superbrand in the Business Tourism Awards.

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ADNEC Strategy

“Our 2013 strategy has focused mainly on identifying new development opportunities in exhibitions and business events, expanding ADNEC facilities to accommodate more events and the ever increasing number of visitors, in addition to the on-going development of facilities and hotel services for exhibitors and visitors.� Sultan Bin Tahnoon Al Nahyan Chairman, Abu Dhabi National Exhibitions Company


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ADNEC Strategy

ADNEC developed its strategy using a well-known structured methodology and a participatory approach involving internal and external stakeholders capturing inputs from the management team, staff and key partners. This approach enabled the company to develop a five year strategy plan as well as continuously monitor and enhance performance and achievements. The 2013 -2017 version of strategy plan is a continuation of what ADNEC started in early 2012. It capitalises on lessons learnt since the first company strategy plan was set in 2008. It summarises ADNEC’s objectives and targets for the coming five years and is a challenging plan to boost performance and improve service delivery in a sustainable manner and continue promoting Abu Dhabi and contributing to its prosperity through business tourism. To support strategic management and execution, a structured corporate performance management governance has been put in place to enable ADNEC to regularly measure and communicate its performance.

Strategy retreat At the end of 2013, ADNEC’s senior leadership team and management participated in a strategy retreat which focused on reviewing the company’s strategic directions. The collaborative day also included networking, team building exercises and brainstorming over business ideas, initiatives and concepts. Representatives from ADNEC’s key stakeholders and partners attended General Secretariat of Executive Council GSEC, Abu Dhabi Tourism and Culture Authority TCA, Convention Bureau, ADNEC’s hotels representatives (Hyatt and Aloft) and one of our key partners DMG all attended, participated or presented at various points of the day.


Our vision, mission & values

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ADNEC’s strength comes from championing and implementing its vision and goals across the whole company. ADNEC has four core company values which all ADNEC employees are empowered to uphold and bring to life. These four values shape the culture of ADNEC.

Vision To be the most successful exhibition, conference and events centre in the region

Mission ¡¡ ¡¡ ¡¡

To increase business tourism for Abu Dhabi To raise the Emirate’s regional and international profile through hosting major exhibitions and conferences To create an exciting and diverse calendar of entertainment, cultural and sports events that deliver memorable experiences

Strategic Goals To achieve our vision;, ADNEC has identified the following strategic goals and long term aspirations:

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Create long term economic and social value to Abu Dhabi by contributing to business tourism growth and development Make ADNEC financially viable Deliver operational excellence across the company Develop strategic partnerships to help attract major exhibitions, conferences and events Exceed customer needs Position ADNEC as a leading exhibition, conference and events centre in the region Develop a learning organisation

Values people first

strive for excellence

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Quite simply a company is its people We believe in sustainable growth and Emiratisation We’re dedicated to attracting and nurturing the best talent

We’re focused on finding solutions and implementing suggestions

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We maintain a collaborative, engaging and creative environment in which

Our commitment to growing the company is driven by our passion for excellence and enthusiasm to

our people can thrive and grow

develop new ideas

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We have an unfaltering dedication to be the preferred venue choice in the region

embrace opportunity

transparency

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For our clients and stakeholders, we create opportunity by remaining agile and responsive to their needs

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We work in an environment driven by

partners and clients

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continuous improvement

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We remain flexible and challenge our way of doing business to become better at what we do

We act with integrity and value all our people, We are accountable for our actions and always behave in an honest and trustworthy way

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We communicate with positive intent and actively listen for understanding


Group photos

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8

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IDEX 2013

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SIAL Middle East 2013

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NAVDEX 2013

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GIBTM 2013

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ADIPEC 2013

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Abu Dhabi International Book Fair 2013

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WFES 2013

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International Jewellery and Watch Show Abu Dhabi


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9

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Thalassemia International Federation World Congress

12,13 - UAE Flag Day

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World Professional Jiu-Jitsu Championship 2013

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UAE 42nd National Day

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IDEX wins Middle East Event Awards

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Staff Conference 2013


Group highlights


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Ten industry awards 2013 was a celebratory year for ADNEC Group, winning a total of ten distinguished industry awards. The most recent award saw Abu Dhabi National Exhibitions Company receive the Best Commercial High-Rise Development Abu Dhabi title at the November 2013 International Property Awards for its distinctively designed Capital Gate tower. Another notable recent win saw Abu Dhabi National Exhibition Centre named Exhibition Venue of the Year at the Event Awards in London; one of the most important industry accolades in the world. The centre was awarded the title based on the diversity of events it hosted during 2013 and growth in the number of events and attendance, and its success in taking an event to greater heights.

Record breaking visitor numbers for Al Ain October 2013 saw Al Ain Convention Centre record its busiest day to date. It hosted 4,336 visitors in just five hours. 3,177 visitors attended the Al Ain Reads Book Show 2013. Alongside public visitors, 48 schools attended the event using 200 buses. At the same time, 1,159 visitors attended the Al Ain Eid Al Adha 2013 event. This saw approximately 1,500 cars fill Al Ain Convention Centre’s parking spaces.

ADNEC and IFEMA Feria de Madrid sign agreement to collaborate on future events Abu Dhabi National Exhibitions Company signed an agreement with IFEMA, Feria de Madrid to collaborate and develop future events and exhibitions and study opportunities for cooperation. The agreement allows IFEMA to increase its presence in the United Arab Emirates and enables ADNEC to increase its profile in Europe and grow its portfolio of world class events. The agreement was signed by Pieter Idenburg, ADNEC’s Group Chief Executive Officer, and Luis Eduardo Cortés Muňoz, Chief Executive Officer and Managing Director of IFEMA, under the initiative of the UAE Embassy in Spain. It will enable both parties to exchange knowledge and best practice as well as facilitate the further internationalisation of both organisations.


Group highlights

Abu Dhabi Centre Conference wins Abu Dhabi National Exhibitions Centre secured a number of notable large international congresses in 2013. This supports the company’s strategy to increase its conference and congress sector and increase economic impact for the city of Abu Dhabi. In 2013 ADNEC hosted eight conferences and, together with the Abu Dhabi Convention Bureau, won the right to host five new international conferences including:

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4th World Heart Failure Congress 2014 IATA 134th Slot Conference 2014 SPWLA (Society of Petrophysicists and Well Log Analysts Congress 2014 Ecocity World Summit 2015 World Skills 2017

IAPCO visits Abu Dhabi National Exhibition Centre ADNEC and TCA Abu Dhabi played host to the prestigious International Association of Professional Congress Organisers (IAPCO) Council during their 2013 board meetings in Abu Dhabi. IAPCO represents 116 professional organisers, meeting planners and managers of international and national congresses, conventions and special events from 39 countries. IAPCO’s members organise in excess of 6,500 meetings annually. That’s a total of 2.5 million delegates with an economic impact in the region of 4.15 billion Euros. This meeting was a great opportunity for ADNEC to get in front of the booking decision makers and sell them the benefits of hosting their events here in our emirate.

“The facilities in Abu Dhabi are exceptional… we were delighted to have the opportunity to view, not only Abu Dhabi National Exhibition Centre and the Hyatt Capital Gate Hotel, who provided our accommodation, but also much of the city.” Gonzalo Perez Constanzo, President of IAPCO


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Thalassemia International Federation World Congress In October 2013, Abu Dhabi National Exhibition Centre hosted Thalassemia International Federation (TIF) World Congress. 2,000 delegates from 40 countries attended the four day conference. The congress consisted of 40 sessions that included scientific programmes conducted by more than 100 internationally recognised speakers from 30 countries. In addition, more than 300 scientific papers related to Thalassemia were presented. This was the first-of-its-kind medical exhibition and was inaugurated by His Highness Sheikh Zayed bin Sultan bin Khalifa Al Nahyan, Chairman of Sultan bin Khalifa Al Nahyan Humanitarian and Scientific Development Foundation. It brought together 30 exhibitors of which 16 belonged to national thalassemia societies from around the globe.

ADIPEC annualised As announced at a press conference in 2012, Abu Dhabi International Petroleum Exhibition and Conference (ADIPEC) became an annual event from 2013. Held every November at Abu Dhabi National Exhibition Centre, ADIPEC is the largest exhibition for the Middle East oil and gas industry and is supported by Abu Dhabi National Oil Company (ADNOC) and the UAE’s Ministry of Energy. November 2013 saw 1,650 companies from 58 countries and 13 national pavilions in participated, with an attendance of more than 60,000 specialists and oil and gas experts over the course of four days. Major national pavilions at the event included China, the USA, UK, Germany, France, Italy, the Netherlands, Norway, Turkey, Spain, Korea, Canada, Singapore & Belgium.


IDEX 2013

“I am very happy with this year’s IDEX, and so too are the small and medium-sized companies that we represent. IDEX is a must, and we are 100% returning for the next show in two years’ time.” Wolfgang Baumbach, German pavilion representative,


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“I have been coming to IDEX for the last 14 years, and the progression has been very impressive. The improved organisation and increased visitor traffic this year are testament to the growing global importance of IDEX. There is no doubt that the USA will be back for more in 2015.” Lexalynn Hooper, representative of the Association of the United States Army

IDEX (International Defence Exhibition and Conference) is held under the patronage of His Highness Sheikh Khalifa Bin Zayed Al Nahyan, President of the United Arab Emirates, and is organised by Abu Dhabi National Exhibitions Company in association with the General Headquarters of the United Arab Emirates Armed Forces. IDEX continues to be one of the largest and most prominent events held at Abu Dhabi National Exhibition Centre. In 2013, the 11th edition of IDEX was the largest in the event’s two decade history: 1,112 companies from 59 nations, including 147 from the UAE, exhibited across 133,000 square metres of gross exhibition space. Nearly 150 official delegations were invited from 82 nations. More than 80,000 visitors attended IDEX and arms sales during the exhibition exceeding AED 14 billion. IDEX featured NAVDEX, now considered the region’s leading naval defence and maritime security event. NAVDEX 2013 provided a dedicated area for maritime security companies, and featured daily live waterborne demonstrations, visiting warships, boats berthed on the marina pontoons and a dedicated exhibition hall on the dock-edge. In November 2013, a sponsorship agreement was signed in a ceremony held at the Dubai Air show by H.E. Saif Mohamed Al Hajeri, CEO of Tawazun, and our MD, Ali Saeed Bin Harmal Al Dhaheri. Under the agreement, Tawazun will become the “strategic partner” for IDEX. The agreement also provides for greater coordination in international defence events. In 2013 Tawazun and IDEX participated in several international exhibitions under the UAE pavilion including LAAD Brazil, IDEF Turkey and DSEi in the United Kingdom.

“There are over 100 British companies exhibiting this year [2013]. IDEX provides these companies with the opportunity to seek joint ventures with their UAE counterparts. The success of this week is a reflection of the close relationship between the UK and UAE Armed Forces. We will definitely be back for IDEX 2015.” Adam Johnson, UK pavilion representative


ExCeL London

Five year review In May 2008 ADNEC acquired ExCeL London, Europe’s leading exhibition centre, for £318 million. The key rationale for the acquisition included: Potential for profitable returns and increase in value

112 per cent increase in EBITDA* 49 per cent increase in valuation

Opportunity to develop land around the site

Aloft London ExCeL hotel developed on ExCeL London land adding AED 150 million in value with 50,000 square metres of land remaining for development

Opportunity for train UAE nationals in a leading international business

23 UAE Nationals have completed the extensive secondment and development programme

Opportunity for Abu Dhabi to associate itself with the 2012 Olympics

Over three million people saw ADNEC’s advertising around ExCeL London at the 2012 Olympics

Direct access to new customers and leverage over organisers

Renegotiated contracts with key suppliers and extended customer database

* earnings before interest, taxes, depreciation, and amortization


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Business growth

Future outlook

ExCel London’s business has grown significantly since the acquisition in May

In 2014 ExCeL London will host more technology events than any other venue in

2008 despite major recessions from 2009 – 2011.

Europe. The venue will be hosting a record 20 technology focussed exhibitions.

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From 2008 to 2013 the number of exhibitions has increased 100 per cent

To further cement its position as the natural home of IT events the venue will

and the number of conferences/other events has increased 48 per cent.

also host a number of proprietary events for global technology brands.

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ExCeL has now overtaken the NEC to become the number one in the UK (measured by number of top rated shows).

To date 23 events generating AED 54 million revenue up to 2013 have migrated

From 2008 to 2013 visitor numbers increased 177 per cent.

from Earl’s Court (expected to close in late 2014) to ExCeL London. Crossrail (high speed cross London rail link) remains on track to open in 2018,

ExCeL London has had a positive impact on London economy:

with a station at ExCeL London. This improves access to ExCeL London (43

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31,000 jobs created by ExCeL London up to 2013

minutes from London Heathrow Airport). This will increase the value of ExCeL

ExCeL London has helped London rise from 19th to 6th in ICCA rankings

London’s undeveloped land.

Contributing AED 17 billion annually in economic impact by 2013

Aloft London ExCeL To add value to the business, ADNEC approved and managed the development

Other developments in the surrounding area are expected to increase the value of ExCeL London’s business and land including expansion of London City Airport, Silvertown Quays and Royals Business Park.

of the 252 room Aloft London ExCeL hotel on ExCeL London land.

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Work started in June 2010.

ExCeL London retains 50,475 square metres of land available for development,

The hotel opened on schedule on 31 October 2011

valued at AED 180 million.

Final cost was AED 225 million; AED 40 million below budget The hotel has added AED 150 million to the value of

Number one venue for technology events

ExCeL London investment

ExCeL London will be hosting a record 20 technology focussed exhibitions in

Trading positive since opening, in line with budget

2014. To further cement its position as the natural home of IT events the venue

Board level changes

will also host a number of proprietary events for global technology brands.

In 2013 ExCeL London announced that its Chief Executive Kevin Murphy would

Many of the exhibitions such as Bett, ICE Totally Gaming and Plasa London

step up to become non-executive Chairman. David Pegler, who was Managing

relocated to ExCeL London for the first time in 2013, and many more will

Director, became Chief Executive with effect from 1st January 2013.

be hosted at the venue for the first time in 2014 including UBM’s London Technology Week, Imago’s IP Expo and CloserStill Media’s Cloud Expo Europe.

As Chief Executive, Kevin Murphy oversaw the investment of £165m from ExCeL London’s owners, Abu Dhabi National Exhibitions Company, to create 35,000

ExCeL London has recently made significant investments in its IT infrastructure

sqm of exhibition space and a new International Convention Centre for London.

to enhance the venues technology provision, including that the venue has expanded the free Wi-Fi offer to cover the whole venue.

Kevin Murphy now concentrates on developing and strengthening ExCeL London’s partnerships with local and national government to gain greater recognition and support for London as a global centre for Business Tourism.

“ExCeL London has had a huge positive impact on the London economy and has helped to attract some of the world’s leading events to our capital city. Exhibitions, conferences, meetings and corporate hospitality contributes £30.3 billion to the annual British economy and is the UK’s fifth biggest industry in employment terms, more than financial services, transport and construction and level with education. We therefore need to raise the profile of the importance of our industry and garner support from government so that we can be more competitive in the global marketplace.” Kevin Murphy, Chairman, ExCeL London


The MICE Industry

The Meetings, Incentives, Conferences and Exhibitions (MICE) industry is an increasingly important economic contributor for Abu Dhabi. Research conducted by TCA Abu Dhabi suggests that this economic impact figure is set to grow by seven per cent annually to reach AED 5.1 billion by 2020. The strength of the MICE market is also confirmed by the findings of the 2013 IBTM Meetings Industry Research Report, which noted that 59 per cent of Middle East buyers are forecasting increased budgets for the next 12 months with a corresponding 68.5 per cent planning an increase in events in 2014.


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The MICE Industry

“We will provide free, and non-biased assistance and support to professional convention, incentive and exhibition planners, corporations and associations so that they can bid for, win and hold conferences, major business events, business meetings and congresses in Abu Dhabi”

His Excellency Jasem Al Darmaki, Deputy Director General, TCA Abu Dhabi.

Business tourism Business tourism plays an important role in Abu Dhabi’s tourism agenda. ADNEC is committed to attract meetings, incentive events, conferences and exhibitions to Abu Dhabi as well as strengthen partnerships and stakeholder relationships with global players. Business tourism is an important component of international tourism. Studies commissioned by TCA Abu Dhabi and ADNEC suggest that business visitors spend seven times more than leisure tourists. The events sector significantly contributes to the emirate’s GDP and is considered as one of the fastest growing markets. This is due to the global nature of the emirate and its robust economy. ADNEC and Abu Dhabi Convention Bureau work in close partnership to drive the MICE sector to its next level of growth as well as build partnerships with associations and other stakeholders to attract more international activities and events to Abu Dhabi.

ADNEC economic impact A key objective of ADNEC is to generate economic impact for Abu Dhabi through the MICE industry and business tourism. The economic impact generated by ADNEC represents the financial benefit created for local businesses, employees and residents as a result of hosting exhibitions and conferences at the exhibition centre. Visitors, exhibitors and delegates generate economic impact by spending money on flights, hotels, restaurants, shopping, ground transport, business services, casual staff and local suppliers. Organisers, exhibitors and other

businesses involved in exhibitions and conferences also generate economic benefit through employment of staff and utilising services such as catering, rigging, stand builders, media and advertising. In addition, many business visitors to exhibitions and conferences bring spouses to events and others return later for leisure holidays, which creates further benefit for the economy. When measuring the economic impact of ADNEC we exclude events that could be hosted at other venues such as hotels. This way, we measure the direct economic impact that has been generated as a result of the Government investing in the exhibition and conference centre. Our economic impact model was created by an independent third party consultant and is updated each year with all the relevant data. In 2013 ADNEC hosted over one million visitors for exhibitions and conferences in Abu Dhabi and over 9,500 exhibitors. As a consequence the economic impact generated in 2013 was AED 2.52 billion, an increase of eight per cent from 2012. Total economic impact since the exhibition and conference centre first opened in 2007 is AED 15.34 billion.


Annual Report 2013 : 39

Abu Dhabi Convention Bureau Abu Dhabi Convention Bureau (ADCB) was launched in March 2013.

Gulf Incentives, Business, Travel and Meetings

The dedicated, one-stop entity within Abu Dhabi Tourism and Culture

Gulf Incentives, Business, Travel and Meetings (GIBTM) is the leading event for

Authority supports the growth of exhibitions and conferences within the

the meetings, incentives, business travel and events industry in the Middle

emirate by forging closer links with the industry and providing financial

East. It takes place annually at Abu Dhabi National Exhibition Centre.

and non-financial support. 2013 saw 7,207 pre-scheduled appointments bring hosted buyers and The launch of ADCB followed a detailed economic impact study

exhibitors together, with 2,364 total visits and 302 exhibiting companies

commissioned by TCA Abu Dhabi which showed that 19 per cent of

representing 35 countries.

international business events visitors coming to the emirate were international and not resident in the UAE.

Post show research also confirmed that 99 per cent of Hosted Buyers surveyed were satisfied that the show delivered the right target audience and 96 per

November 2013 saw 1,650 companies from 58 countries and 13 national

cent of exhibitors say that the show is a must attend event.

pavilions in participated, with an attendance of more than 60,000 specialists and oil and gas experts over the course of four days. Major national pavilions at the event included China, the USA, UK, Germany, France, Italy, the Netherlands, Norway, Turkey, Spain, Korea, Canada, Singapore and Belgium. With our strategy to increase the conference side of its business, ADNEC stands shoulder to shoulder with the Abu Dhabi Convention Bureau to bring more conferences and conventions to Abu Dhabi and ADNEC and in turn increase economic impact for the Emirate. This dedicated convention bureau satisfies the need for specialised industry knowledge. The bureau’s formation demonstrates TCA Abu Dhabi’s recognition of the potential of the MICE sector to contribute to Abu Dhabi’s wider tourism aspirations.

“Last year, GIBTM saw 251 Hosted Buyers attend with 67% placing orders in excess of $650,000. For 2014, we will welcome more than 300 targeted buyers as demand continues to grow for quality interaction with leading industry suppliers.” Lois Hall, Exhibition manager at Gulf Incentives, Business, Travel and Meetings (GIBTM),


Our Stakeholders Thank you to all our stakeholders, partners and clients that we worked with in 2013: Abu Dhabi Centre for Technical and Vocational Education and Training (ACTVET)

Etisalat

Abu Dhabi Commercial Bank

Excerpta Medica

Abu Dhabi Gas Industries Limited

Fleming Gulf FZE

Abu Dhabi Judicial Department

Gulf Treasures Exhibitions

Abu Dhabi Media Company

HME Media

Abu Dhabi Police GHQ - Ministry of Interior

IIR (Informa) Middle East

Abu Dhabi Sports Council

IMG Marketing & Management Consultants

Abu Dhabi University

Irineo, Rosalie Abacan

Abu Dhabi Water & Electricity Authority

Jenan Investment LLC

Abu Dhabi, Environment Agency

Joann Fabito

Abu Dhabi Company for Onshore Oil Operations

Khalifa Fund

ADNH Compass

Lujain Exhibition Organizer LLC

Abu Dhabi National Oil Company

Mahfouz Tourism

AGTHIA Group PJSC

Massbetter Exhibitions and Conferences

Al Bader Exhibition Organizers (Al Ain)

Meeting Minds FZ LLC

Al Hader Exhibitions and Conferences

Moon Shine Real Estate LLC

Al Masaood Travel & Services

Mubadala - MDC General Services Holding Company

Al Multaqa Local and International Exhibitions

National Health Insurance Company - DAMAN

Al Nayrooz Exhibitions Organiser

National Petroleum Construction Company

Aloft Hotel

Nirvana Travel and Tourism LLC

Alstom (Dubai) LLC

Private Office of HH Sheikh Sultan Bin Tahnoun

Amposta, Lino Adrian D.

Reed Exhibitions FZ LLC

CFA Institute

Reed Travel Exhibitions

Clarion Events Middle East

Royal Show

Crown Prince Court

Safari Exhibitions Organisers

Department of Municipal Affairs

Saudi Culture Mission

Department of Transport Abu Dhabi

Seatrade Communications

Diwan of HH Sheikh Sultan Bin Zayed Al Nahyan The President's Representative

Sheikh Khalifa Medical City Abu Dhabi

dmg :: events Abu Dhabi

SIAL Middle East FZ LLC

dmg :: events Middle East

SMAP EMEA

Dome Exhibitions

Sultan Bin Zayed's Culture and Media Centre

Embassy of The United States of America

Tarabishi, Nadia

Emirates Publishers Association

Temenos UK Ltd - Company No. 1972676

Emirates Falconers Club

The British Council

Emirates Foundation

The General Secretariat of Executive Council

Emirates Nuclear Energy Corporation (ENEC)

Tonmouh Advertising & Exhibitions

Emirates Steel Industries PJSC

Tourism & Culture Authority of Abu Dhabi

Emirates Treasures Exhibitions

UAE Jiu Jitsu Federation

EQUALS (GH) Ltd

UAE Ministry of Economy

Etihad Rail

UAE Pro League Committee (General Authority for Youth and Sports Welfare)


Annual Report 2013 : 41

External communication ADNEC has a dedicated team committed to delivering key corporate messages and information to our stakeholders in a timely and appropriate manner. Our communication strategy is aligned to ADNEC’s five year company strategy. Our focus is to raise awareness of Abu Dhabi National Exhibition Centre and Al Ain Convention Centre as well as Abu Dhabi as a region. Communication channels include:

ADNEC corporate website In 2013 ADNEC recorded 382,769 web visits. This was a slight increase from 2012 visits. On average, visitors navigate 2.8 pages per view.

Press releases ADNEC measured its international press coverage at AED 85 million for 2013.

Press conferences ADNEC hosted and was part of a number of press conferences to announce

new partnerships and events. For example, the Abu Dhabi Convention Bureau launch press conference was held at Abu Dhabi National Exhibition Centre.

Social media: Facebook and Twitter The Executive Council Social Media Engagement Report rated ADNEC 7th out of 87 government entities for our social media activity and engagement. ADNEC had 16,731 Facebook likes at the end of 2013. A benchmarking exercise indicates that ADNEC’s Facebook activity and followers is in the top five compared to other international conference and exhibition centres. ADNEC had 3,500 twitter followers at the end of 2013. Our marketing team actively answers questions from followers and re-tweets relevant industry and organiser news and announcements.

Forums and panel discussions ADNEC’s senior management has attended a number of forums and panel discussions throughout 2013. The subjects for these forums are both MICE industry specific as well as how ADNEC contributes to increasing economic impact for the region and supports the Abu Dhabi Economic Vision.


ADNEC Employees

Quite simply our company is our people. ADNEC is committed to develop our experienced and talented people. One of our four core values is People First. We believe in sustainable growth and Emiratisation. We’re dedicated to attracting and nurturing the best talent and we maintain a collaborative, engaging and creative environment in which our people can thrive and grow.


Annual Report 2013 : 43


Our People

Training and development ADNEC is committed to providing its employees with relevant learning and development opportunities to ensure they have the right knowledge, skills and attitudes to shine in their roles and support ADNEC’s vision and business objectives. In 2013, 237 ADNEC people participated in our in-house courses, and 97 took part in external courses. We are proud that 78 per cent of employees received at least two days of training in 2013. In addition, on average, our UAE Nationals received five days of training.

Staff Conference 2013 ADNEC is committed to hosting an annual all staff conference. This development day is put together and managed by a committee of ADNEC people. The objective of the day is to encourage teamwork, learning and networking. The day includes presentations from ADNEC’s senior management as well as keynote speeches from external special guests. In 2013, ExCeL London Chairman, Kevin Murphy, came over to take part as a guest speaker. He shared his experience of hosting the London 2012 Olympic Games, the success of our ExCeL London secondment programme and the benefits of being part of an international group. ADNEC employees are also divided into teams that are led by UAE National team leaders. These teams participated in a number of tasks and activities. These activities are related to ADNEC’s core business; from space planning and treasure hunts to advertising and catering tasks.

We have known since the very beginning of our journey that our key asset is our people. We strive to be a great company to work for.


Annual Report 2013 : 45

Employee Satisfaction Survey ADNEC is committed to conduct an annual employee satisfaction survey. This is an important source of data to inform our human resource policies, communication and employee engagement strategies. Our 2013 employee satisfaction survey recorded overall employee satisfaction at 72 per cent. Key highlights from our 2013 survey include:

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96% of people said customer service is important to them 94% said they believe they can make a valuable contribution to ADNEC’s success 93% said that they feel a strong sense of commitment to their colleagues 91% of people said they understand how their work contributes to the overall success of ADNEC 89% felt loyal to ADNEC

A Time to Shine In 2013, ADNEC hosted it’s second A Time to Shine event. A Time to Shine is ADNEC’s recognition and reward programme. It was launched in 2012 to thank individuals in the company who demonstrate achievements in support of ADNEC’s core values and who go beyond the norm. In 2013 we received over 35 nomination submissions.

Encouraging innovation ADNEC launched its staff suggestion scheme, Contribute, in 2012. This initiative supports ADNEC’s commitment to promote knowledge sharing and improvement. The suggestion scheme is open to all ADNEC people to submit their ideas. The committee who review the ideas is made up of ADNEC people from across the business.


Emiratisation

ADNEC is dedicated to sustainable growth and Emiratisation. At the end of 2013, ADNEC achieved an Emiratisation rate of 44 per cent, with the goal to achieve 52 per cent by 2017. ADNEC has a number of specialised development programmes and activities designed to support and retain our UAE National talent including a mentoring programme, specialised industry specific training programme at ExCeL London and increased training course options.

A Space to Perform: ExCeL London ADNEC has an established and specialised development programme with ExCeL London. The Space to Perform programme provides the opportunity for UAE Nationals to experience first-hand an established venue in the European market. It is one of ADNEC’s most important training opportunities and gives ADNEC’s UAE Nationals specific hospitality and MICE industry experience. Space to Perform has been successful since its launch in 2009. 23 delegates have graduated from the programme of which 20 remain with the business today. In 2013 a review concluded that the general format and design of the programme was robust and only required some minor updating in line with business needs and the refreshed ADNEC competency model. Feedback from ADNEC’s delegates confirmed that the duration of the programme (six months) required a fundamental re-think without diminishing the overall aims and benefits to delegates. This review and subsequent programme re-formatting was carried out throughout 2013 in consultation with past delegates, ExCeL London management and ADNEC’s Human Resources department. The other significant change has been the introduction of a rigorous assessment process. Up to ten delegates are expected to complete the new eight week programme during 2014.

ADNEC UAE National Forum The ADNEC UAE National Forum provides a twice yearly opportunity for all UAE Nationals to attend a meeting with the Managing Director and other senior executives. This open forum provides an opportunity for views to be exchanged on a wide range of topics, concerns and issues from our UAE National colleagues. It also provides a platform for exchanging and promoting ideas about how ADNEC can continue to improve and develop as a business.

“Buddy up” Mentoring Programme Our “buddy up” mentoring programme was launched in 2012 to specifically develop and support ANEC’s UAE National talent. ADNEC’s mentors are all fully trained. We encourage all our UAE Nationals to actively participate in this programme. Mentoring is an important facilitator in reinforcing personal development and ensuring people can be accountable for their own career paths.


Annual Report 2013 : 47

Employee engagement & internal communications ADNEC actively shares and encourages two-way communication between all ADNEC people. Developing clear messages and cascading relevant information is critical in ensuring employee engagement and alignment to our company vision and mission. We know that people like to receive information and news in different ways. We also know that not everyone in ADNEC has regular access to a computer. With that in mind, we have a number of communication channels to ensure that our messages, news and information are available for all ADNEC people.

Company magazine (MYmag) ADNEC’s company magazine, MYmag, is published three times a year. It is a magazine by ADNEC people for ADNEC people. The editorial team is made up of ADNEC people from around the business.

Internal newsletter (MYnews) ADNEC has an informative monthly newsletter that enables all ADNEC people to stay up to date with current activities and achievements. It is published on ADNEC’s intranet as well as being displayed in the internal offices as an A3 poster.

Intranet news items Through our intranet, we publish daily news stories allowing all ADNEC people to have up-to-date and instant information. The internal website is the primary place to visit to find information.

Notice boards ADNEC has notice boards across the offices to ensure that all ADNEC people have access to information. These boards include posters, MYnews newsletter, health and safety information and memos.

Town hall meetings and staff conferences ADNEC is committed to two all staff gathering a year. These meetings encourage teamwork, networking and enable ADNEC people to ask questions to senior management.


Corporate Responsibility

Abu Dhabi National Exhibitions Company is passionate about operating as a responsible corporate company. We are committed to protect the environment and achieve balanced results for all our stakeholders including shareholders, employees, customers and the wider society. We actively increase knowledge, understanding and awareness across all our ADNEC people encouraging participation and engagement in our sustainability initiatives.


Annual Report 2013 : 49


Sustainability

Our sustainability partnerships

Abu Dhabi Sustainability Group (ADSG) The Abu Dhabi Sustainability Group (ADSG) promotes sustainability management in Abu Dhabi by providing learning and knowledge sharing opportunities for government, private companies and not for profit organisations in a spirit of cooperation and open dialogue. ADNEC formally joined ADSG in 2012, and since then we have actively participated in a number of development workshops.

UFI Sustainability Development Committee ADNEC is a member of the UFI Sustainability Development Committee. The UFI Committee on Sustainable Development was formally established in 2008 to support UFI as it focuses on the issue of Sustainable Development in the Exhibition Industry. ADNEC was one of six members who actively helped the UFI Sustainability Development Committee create the Sustainability Reporting Framework for the exhibition industry.


Caring for the environment

Annual Report 2013 : 51

Recycling reverse vending machines

Earth Hour

ADNEC has joined forces with international environmental solutions and waste

ADNEC has committed to supporting Earth Hour since 2011. Earth Hour is a

management provider, averda, to launch eight recycling reverse vending

global event that was set up and organised by World Wide Fund for Nature

machines onsite at Abu Dhabi National Exhibition Centre to encourage a more

and has been held on the last Saturday of March for the last six years. It

sustainable attitude to waste management.

encourages households and businesses to turn off their non-essential lights for one hour to raise awareness about the need to take action on climate change.

The machines allow users to dispose of their used cans and plastic bottles. The money generated from these recycled items is automatically donated to a local

The lighting across a number of areas at Abu Dhabi National Exhibition Centre

charity as voted for by ADNEC employees.

was partially or completely shut down including: External Façade Capital Gate, bridge link to Marina, Marina illuminated sign, all Capital Suites not in use,

Recycling our kitchen waste ADNEC recycles used cooking oil from Abu Dhabi National Exhibition Centre kitchen and turns this into green bio-diesel that can be used for on-site plant machinery. 30 per cent of our machinery is powered from this cooking oil waste. Additionally, Abu Dhabi National Exhibition Centre composts the food waste generated from its kitchens. This compost is then reused as fertiliser for the centre’s landscaping and greenery.

entrance sign at the front of the building and more.

Choose Wisely The last 30 years has seen commercial fish in the UAE decline by 80 per cent. Choose Wisely is a UAE campaign spearheaded by Emirates Wildlife Society. The objective is to increase consumer awareness for organisations and individuals to lower the demand for threatened fish species. Abu Dhabi National Exhibition Centre and Hyatt Capital Gate and Aloft Abu Dhabi hotel have revised their menus to support this initiative.


Sustainability

Supporting our local community ADNEC recognises that we have an ever increasing role to play in supporting communities. We have a dedicated committee, as part of the overall sustainability committee, who actively engage with and support our local communities and society.

Syndrome Association, the Ability Centre, Special Care Centre, Gulf Autism School, Al Noor Training Centre for Children with Special Needs, Church Family Group, Gulf Autism Centre, the Future Centre for Special Needs, Zayed Higher Organisation Autism and Rehabilitation Care Centre, MBM Camp, SKMC and the Make-a-Wish Foundation were some of the community associations that were invited to the shows.

Live Events free tickets As part of our commitment to sustainability, we designate a number of Live Events free tickets to give away to schools and charities. We also supply transport and provide free parking as relevant. In 2013, we donated over 800 Cinderella on Ice and Moscow Grand Circus Live Events tickets to local community disadvantaged groups. The UAE Down

ADNEC people jump for charity Nine brave ADNEC people bungee jumped for charity while the rest of ADNEC employees gathered to watch and support. The bungee jump was part of the Abu Dhabi International Sports Exhibition 2013. The money raised was donated to an autism charity to support autism month.


Annual Report 2013 : 53

Recycle for a Cause ADNEC has committed to support the Philippine Community Fund (PCF) and Abu Dhabi’s Cause Connect Recycle for a Cause initiative. The charity PCF commits to rescue children and families from living in deep poverty by providing shelter, food and education for them. In 2012, we purchased four plastic bag and nine ring pull tab collection boxes that have been placed around our Abu Dhabi venue. The ring pulls and plastic bags that are collected are sent to the PCF to make handicrafts and merchandise. These are then sold to raise an income to sustain these children and families.

In 2013, we held a bazaar at Abu Dhabi National Exhibition Centre called Recycle for a Cause which sold their merchandise items made from ring pulls and plastic bags to ADNEC employees and visitors of the venue. All money is donated to the PCF. ADNEC supported by communicating to all staff about the event and providing free space for the charity to display and sell their goods.


Sustainability

ExCeL London and sustainability ExCeL London is committed to tackling the challenges of sustainable development and operating as a responsible corporate business. The company only implements practices that promote economic security, social and environmental responsibility. ExCeL London is committed to working with suppliers and customers to improve sustainability performance throughout all their activities and are committed to maintain and operate their sustainability management systems in compliance with both ISO20121 and ISO14001 requirements.

“For the past five years we have invested in a number of initiatives and machinery, such as balers for our onsite recycling centre, trailers to collect cardboard, paper and plastics from the hall and Europe’s largest commercial wormery for our vegetable waste. This has been hugely successful in reaching our recycling target of 86 per cent and thereby reducing waste to landfill.� Osman Deen, Cleaning Manager, ExCeL London


Health and Safety

Annual Report 2013 : 55

ADNEC has a dedicated Health and Safety team who are responsible for the development of the ADNEC’s safety management system with the objective to improve the health and safety performance of the company. A safe place to work ADNEC is committed to maintaining high standards of safety and welfare for all its employees. All members of staff are provided with: ¡¡

A safe place to work

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Clear and consistent health and safety policies and standards

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A management team that is accountable for implementing agreed safe systems of work

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Safe work equipment

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Training, to equip all staff with the necessary knowledge to allow them to work safely

In 2013, 110 ADNEC fire marshals were trained and 75 ADNEC people took part in a first aid course.

Environment, Health and Safety Management System (EHSMS) ADNEC’s EHSMS has been approved and accredited by the Abu Dhabi Environment, Health and Safety (EHS) Centre. This initiative was developed to regulate and maintain an occupational health and safety culture in the exhibition and event sector both at Abu Dhabi National Exhibition Centre and across the Emirate of Abu Dhabi. In addition to complying with legal UAE requirements, a positive health and safety culture within the exhibition and event sector in Abu Dhabi enables ADNEC to manage and control risks sensibly, reduce accidents and ill health and reduce related costs to our businesses.