1 minute read

Get To Know The Management Team

Next Article
Resident Poetry

Resident Poetry

JOE DEL SERRONE

Advertisement

SENIOR DIRECTOR OF BRAND MANAGEMENT Since the beginning of my career with All Seasons eight years ago, I have had the pleasure of meeting many of you. It was a privilege to become Senior Director of Brand Management, where I work closely with the Beztak partners and the management teams at each of the All Seasons communities to ensure a consistent and compelling brand experience. I was born in Michigan and grew up in Italy, where I began my career in the hospitality industry over 20 years ago. My professional experience has included luxury hotel and residential apartment management as well as time onboard a cruise ship, experiencing the priceless value of service excellence and once-in-a-lifetime experiences. When not at work, I enjoy cooking, listening to Italian music, boating and spending quality time with family and friends. I look forward to many memorable experiences to come and I am proud to be an ambassador of the All Seasons brand.

JEREMY FLANERY EXECUTIVE DIRECTOR

While somewhat of a newcomer to the senior living world, Jeremy is no stranger to the hospitality industry. Jeremy brings 20+ years of hospitality experience to his role at All Seasons Birmingham. He has spent most of his career working in luxury properties in Florida, California, and Michigan, most recently managing the David Whitney Building in downtown Detroit. To Jeremy, ‘hospitality’ is not an industry but, rather, a way of life, an opportunity to brighten residents’ day with a kind word or gesture, enriching lives – offering family reassurance their loved ones are in the best of hands. His guiding principle is to remind staff, daily, to treat all residents with respect, compassion, and dignity – everyone is to be cared for with the utmost respect, as we would our own family. Originally from Fort Wayne, Jeremy spent most of his youth in Indiana followed by a long stay in Florida, before returning to his Midwestern roots here in Michigan several years ago. Outside of work, Jeremy most values time with his wife and son, and particularly likes spending time outdoors.

This article is from: