Caribbean Crewfest Event Programme

Photo’s in booklet by Phil Blake, Yacht Haven Grande

Welcome to the 5 Edition of Caribbean Crewfest th

Caribbean Crewfest sees a new home: Yacht Haven Grande in St Thomas, USVI. ACREW has partnered with IGY Marinas to create an event that will be a luxurious learning experience for yacht captains and crew. The attending superyachts will have the opportunity to explore the destination, learn from industry experts, network with peers and participate in the Crewfest Games.

EVENT SCHEDULE DAY 1 – TUESDAY 14TH JANUARY 16.30 - 17.30

18.30 - 21.00

Captains Briefing

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Partner: ACREW & Yacht Haven Grande

Welcome Cocktail

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Partner: ACREW & Yacht Haven Grande

DAY 2 – WEDNESDAY 15TH JANUARY 09.00 - 10.30

The World of Cigars

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Partner: Luxury Hospitality Managament

09.00 - 10.30

Understanding the Importance of your “Roll Period”

Partner: Quantum Marine Stabilizers

10.45 - 12.15

Partner: Luxury Hospitality Managament

10.45 - 12.15

TBC (workshop A)

12.30 - 13.15

Crew Lunch

Location: Havana Nines

13.30 - 17.00

Outdoor activities

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HODs as Team Leaders

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EVENT SCHEDULE DAY 3 – THURSDAY 16TH JANUARY 09.00 - 10.30

Partner: East End Flower Shop

Wearable Flowers

09.00 - 10.30

Partner: K4 Mobility

Cyber Security

10.45 - 12.15

Data & Bandwidth Management Partner: Axxess Marine

10.45 - 12.15

Partner: Luxury Hospitality Management

12.30 - 13.15

Crew Lunch

Location: Havana Nines

13.30 - 15.00

Panel: Cruising the “Spanish”USVI’s & Yacht Inspection Programme

Partner: US Coast Guard & Customs

13.30 - 15.00

TBC (workshop B)

Mastering Synchronised Service

MARINA MAP 1. Pool Area - Crew Drinks, Crew Lunch at Pool & Crewfest Games 2. Workshop Area 1 (Bebe shop) 3. ACREW Meeting point 4. Workshop Area 2 (Havana 9) - Crew Lunch 5. Navy beach - Welcome Cocktail, Captains Briefing

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& Crewfest Party BBQ

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EVENT SCHEDULE 15.15 - 16.45

Partner: Luxury Hospitality Management

A Captains Leadership Meeting

15.15 - 16.45

Yoga Workshop

Partner: Yoga with Jane - Happy Yoga

17.00 - 19.00

Crew Drinks

Partner: Yacht Haven Grande

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DAY 4 – FRIDAY 17 TH JANUARY 12.30 - 13.30

Lunch at Pool side

14.00 - 17.00

Location: Pool Area

19.00 - LATE

Location: Navy Beach

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Crewfest Games

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Crew BBQ Party

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16.30 - 17.30 TUESDAY 14 TH JANUARY Captains Briefing Location: Navy Beach Partner: ACREW & Yacht Haven Grande

To kick off the Caribbean Crewfest, ACREW would like to invite all captains for a chance to join the ACREW & IGY team to be briefed on the workshops and activities we have prepared for you over the upcoming days. This is an ideal time to discuss any questions you might have and a great opportunity to network with fellow captains.

18.30 - 21.00 TUESDAY 14 TH JANUARY Welcome Cocktail Location: Navy Beach Partner: ACREW & Yacht Haven Grande After the Captains Briefing all crew can join us at the Navy Beach in Yacht Haven Grande for a local cocktail and drinks. This is the perfect chance to meet all crew that will be participating in the event. There’s no better way to celebrate than coming together for cold drinks, a tasty BBQ and a relaxing evening filled with live music and beautiful views.

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09.00 - 10.30 WEDNESDAY 15 TH JANUARY The World of Cigars Facilitator: Erik Smit Location: Workshop Area 2 Partner: Luxury Hospitality Management Erik Smit will guide crew with the essential knowledge so they are able to select, match and confidently serve a Cigar to a guest with confidence and style. This workshop will provide an introduction to the fascinating history of cigars and the ways in which different leaves are cultivated and used to create the perfect cigar. The workshop will also offer a practical component where students learn to cut and light a cigar correctly as well as tips on purchase and storage. As a leading hospitality trainer Erik will share his wealth of knowledge to help crew better select the best cigar depending on time of day, experience level of the guest, time available and so forth.

09.00 - 10.30 WEDNESDAY 15 TH JANUARY Understanding the Importance of your “Roll Period” Facilitator: Gwen Benoit Location: Workshop Area 1 Partner: Quantum Marine Stabilizers This practical seminar will use visuals and demonstrations to teach some of the science and strategies behind stabilization or roll reduction. Once you know your roll period, there are tips and tricks that you can apply to mitigate discomfort. For example, a ship experiences its largest roll angles at or near its natural roll period. Roll angles are measured in degrees and roll periods are measured in seconds and associated with roll velocity. Worldwide cruising destinations have corresponding wave periods that may or may not be compatible with your vessel’s roll period.

Getting that next bump in income could be greatly influenced by the owner’s comfort onboard!

1. A “natural” roll period is the time for the ship to complete one full roll after subjected to a force.

2. If you had a choice to purchase a vessel with a fast or slow roll period, which one is likely to be more comfortable?

3. If a ship rolls at the same frequency as the wave... what are your options?

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10.45 - 12.15 WEDNESDAY 15 TH JANUARY HODs as Team Leaders Facilitator: Julia Rogers & Erik Smit Location: Workshop Area 2 Partner: Luxury Hospitality Management

Julia Rogers is an expert in training leaders maximise potential within themselves and their teams. Julia is a specialist in Workforce Wellbeing and will lead on a conversation with heads of departments to explore how crew function, feel, communicate and operate in the workforce for optimal cohesion and workforce culture. Leading superyacht suppliers National Marine will be offering morning treats to be served during this informal, engaging conversation.

We are proud to have Liquid Yachtwear sponsoring our Caribbean Crewfest T-Shirts!

To see their beautiful crew uniforms go to www.liquidyachtwear.com 10

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12.30 - 13.15 WEDNESDAY 15 TH JANUARY Crew Lunch After a morning full of gaining new and useful knowledge, and loads of fun with your favourite mates come by at 12.30 and fuel up for the rest of a fun-packed day with a tasty lunch generously provided by Havana 9. They will be serving up a delicious turkey wrap with chips or a veggie wrap with fresh hummus and coleslaw made right from the island.

13.30 - 17.00 WEDNESDAY 15 TH JANUARY

Outdoor Activities Volleyball Join us at the courts and show us your best serve, let your skills shine and compete with your mates. Teams will be made up of four members. The volleyball game will be held next to the pool area so make sure you get there early for first dibs!

Hike Soak up some sun and take in the beauty of this island by going on a scenic hike. Take a stroll up to Paradise Mountain to appreciate the luscious greenery and spectacular views St. Thomas has to offer. Join us next to the pool for the start of the hike.

Soccer vs football Are you the next Messi? Then bring your mates and come to the pool area to show off your dribbling skills during our soccer match.

Team games We have some fun team games planned for you to spike that team spirit and test your agility & logical skills.

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09.00 - 10.30 THURSDAY 16 TH JANUARY Wearable Flowers Facilitator: Ali Slimming Location: Workshop Area 2 Partner: East End Flower Shop

In this fun and interactive session you will be guided throught 30 minutes of instructions and tips on how to make wearable flowers, followed by 1 hour in which individuals or teams of two will get to be creative and make the wearable flowers of their choice: Crowns, earings, necklaces, belts...

Whatever inspires you the most.

At the end of the workshop, the most beautiful and creative wearable flower will have the chance of winning a $100 East End Flower Shop gift certificate.

09.00 - 10.30 THURSDAY 16 TH JANUARY A Captains Leadership Meeting Facilitator: Julia Rogers & Erik Smit Location: Workshop Area 1 Partner: Luxury Hospitality Management Julia Rogers is an expert in training leaders to maximise potential within themselves and their teams. Julia is a specialist in Workforce Wellbeing and will lead a conversation with Captains to explore how crew function, feel, communicate and operate for optimal cohesion in a positive workforce culture. The session will be an enlightening yet informal session. Leading superyacht suppliers National Marine will be offering a taste of Napa with wine sampling during the meeting.

10.45 - 12.15 THURSDAY 16 TH JANUARY Data & Bandwidth Management Facilitator: Marcos Braz Bartlett Location: Workshop Area 1 Partner: Axxess Marine

Axxess marine will be giving important insight into data and network management including the maintenance for optimal use of these networks. They will be giving tips and tricks on how to manage your bandwidth to get the most out of it. As well as how to test speeds correctly on VSAT and cellular internet connections despite who your network provider is.

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10.45 - 12.15 THURSDAY 16 TH JANUARY Mastering Synchronised Service Facilitator: Erik Smit Location: Workshop Area 2 Partner: Luxury Hospitality Management

Leading hospitality trainer Erik Smit from Luxury Hospitality will help stews master the art of Synchronised Service. Erik will lead you through serving parties of 2 - 8 people for a seamless, professional guest experience onboard. It is widely known that Synchronised Service is the most technically challenging aspect of guest service. By mastering this service style you will become able to focus on the guest being served rather than the technical aspect of the job. Becoming talented in this deeper layer of service will transform the overall guest experience and make you a star hospitality professional.

12.30 - 13.15 THURSDAY 16 TH JANUARY CREW LUNCH Join us at Havana 9 for an energising lunch after the workshops. From 12.30 - 13.15 we are serving chicken salad wraps, greek salad wraps, chips and coleslaw. Of course there will be refreshments like water, soda and beer for you as well. Make sure to use that time to top up your energy for the rest of the afternoon with more exciting workshops ahead.

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13.30 - 15.00 THURSDAY 16 TH JANUARY Cruising the “Spanish”USVI’s & Visa Processes & Yacht Inspection Programme Facilitator: David Tonon & Aaron Richard Sunstrom Location: Workshop Area 2 Partner: US Coastguards & Border Control

A team of US Border Control is joining us for an insightful panel on the permits needed for cruising the USVI’s. The Spanish Virgin Islands are an oasis that one can only begin to comprehend the beauty of when actually seen with their own eyes. The pristine white sand beaches stretch for miles, thriving undisturbed sea-life and crystal clear blue waters truly make this a hidden gem.

Find out how to get cheaper permits and avoid the troubles of immigration to make this adventure possible!

Further, the US Coastguards will be providing a general overview of the USCG control examinations for foreign flagged yachts. They will also be giving knowledge on the MSIB 01616, CVC Policy Letter 15-04, procedures for examinations, and common deficiencies issued.

Stop by to make sure you are in line with regulations, ensure the security and safety of your crew and yachts.

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15.15 - 16.45 THURSDAY 16 TH JANUARY Cyber Security Facilitator: Darryl Matfin Location: Workshop Area 1 Partner: K4 Mobility

This must visit workshop is not only of interest for Engineers and Captains but for everybody connected to the internet onboard. Learn why your behaviour matters in relation to cybersecurity on board, protecting owners, guests and vessel systems from unwanted intrusion.

Keeping your data safe: The first line of defense in protecting your vessel’s data is you. Learn about new threats, stay current and take the necessary steps to keep your data and the boat’s data safe.

IoT (Internet of Things): There are more than 12 billion devices that can connect to the Internet today, estimates are that by 2020 there will be 26 times more connected things than people.

These are great developments but also amazing access points. Do you know what objects you have onboard that are “Internet of Things”?

Phishing: Surely, everyone has already identified one or the other phishing attempt, however the social engineering techniques are becoming more clever and misleading. Learn about the newest and best ones out there and how to identify them.

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17.00 - 19.00 THURSDAY 16 TH JANUARY Crew Drinks Location: Pool side After a day full of workshops, we invite everyone to the pool area to enjoy the relaxed atmosphere of Yacht Haven Grande and have a drink together. The food menu includes Yunnan ribs, crispy calamari, salmon tartare, fish tacos, gazpacho shooters, and veggie crostini. Beer, water, and soda will also be provided for crew as well.

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FRIDAY 17 TH JANUARY

12.30 - 14.00

Crew Lunch

Today is the day, the wait is almost over and the Crewfest Games are right around the corner! Come on by to the pool area at 12.30 to recharge your batteries and get yourself mentally and physically ready for the biggest crew competition of the year!

Today’s lunch is a hearty and scrumptious meal that will be sure to get your race juices flowing! The menu includes wedge salad and tuna crudo for appetizers. Followed by either a Navy burger, buttermilk fried chicken, or roasted cauliflower and rice with a side of truffled mac.

Crewfest Games Do you have what it takes to be crowned this year’s Crewfest champion? Put your skills, endurance and teamwork to the ultimate test in this year’s challenging, action-packed, and fast-paced Olympics. Teams comprised of four will be competing against each other, the winning teams of each round will move on for a chance to battle it out in the finals!

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14.00 - 17.00

FRIDAY 17 TH JANUARY

Overcome obstacles, race, climb, run and swim your way to victory. Only the teams with the strongest bonds will make it to the end. In the previous years, the dream teams of MY Baton Rouge, MY Coral Ocean and MY Kamalaya won the Crewfest Games by showing not only fitness but also great synergy amongst the team members.

19.00 - Late

Crew BBQ Party Come celebrate with us at our Crewfest Party with all your new friends at Navy Beach. We are starting off with Cocktails from 6pm 7.30pm and afterwards a delicious Caribbean feast is waiting for us at the beautiful Navy Beach. Make sure to wear your dancing shoes and be ready to dance the night away to the sweet tunes of our DJ!

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BUSINESS MEMBERSHIP DIRECTORY

We are proud to introduce our Business Members representing excellence in serving and providing superyacht crew.

Crew Products & Services

YPI Crew Laurence Lewis President •ypicrew.com •+33 492 904 610 •laurence@ypicrew.com

Anchor Property Jack Wathen Director •anchorproperty.co.uk •+44 7791 572408 •jack@anchorproperty.co.uk

Crew Match Abi McGrath Director & Owner •acrew.com •+44 7584 149 369 •abi@acrew.com

Fresh Green Lifestyle Jelena Celar Co-Owner •freshgreenlifestyle.ringana.com •+34 6 93362518 •celarjelena@gmail.com

Liquid Yacht Wear Lu Kenhard Business Development •liquidyachtwear.com •+33 4 89 82 13 18 •lu@liquidyachtwear.com

Aere Marine Group Mike Yorston Director of Sales •aeremarinegroup.com •+31 10 713 04 11 •michaely@aeredockingsolutions.com

Majestic Superyacht Experiences Paul Evans Founding partner •majesticsuperyachtexperiences.com •+352 691 318 935 •paul@majesticsuperyachtexperiences.com

Mynterior Mallorca Cathy Guyot Director •mynteriormallorca.com •+34 670 519 030 •cathy@mynteriormallorca.com

Royal Wellness Jaime Iredale Director •royalwellnessgroup.com •+34 656 477 823 •jaime@royalwellnessgroup.com

ACREW BUSINESS MEMBERSHIP DIRECTORY Crew Products & Services

United Advisers Marine Oliver Maher Marine Director •unitedadvisersmarine.com •+34 871 115 928 •oliver.maher@unitedadvisersgroup.com

Galley & Chef

Wilsonhalligan Liam Dobbin Managing Director •wilsonhalligan.com •+44 7896 937100 •liam@wilsonhalligan.co.uk

No.12 Fine Wines & Provisions Andrew Azzopardi General Manager •no12wines.com •+35 6 2560 7191 •andrew@no12wines.com

Shipyards & Marinas

Porto Montenegro Jovana Zivkovic Marina Marketing Coordinator •portomontenegro.com •+382 32 661 039 •zivkovic@portomontenegro.com

Marina Casa de Campo Vilma Nunez Marketing & PR Director •marinacasadecampo.com.do •+809 5232500 •v.nunez@marinacasadecampo.com.do

PTW Shipyard Avnish Dhall CEO •ptwshipyard.com •+91 982 029 2248 •avnish.dhall@ptwshipyard.com

Engineering Equipment & Services

Quantum Marine Stabilizers Katie Ross Business Development Manager •quantumstabilizers.com •+1 9544496840 •kross@quantumstabilizers.com

Legal, Financial & Professional Services

MHG Ocean Benefits Ltd Andrew Dudzinski Chairman & CEO •mhginsurance.com •+1 305 343 8221 •andrewd@mhginsurance.eu

Heinen & Hopman Eric van Dijk Marketing & Communication Specialist •heinenhopman.com •+31 33 299 7641 •eric.van.dijk@heinenhopman.com

Associations

AYSS Christiana Cairns AYSS Executive Director •ayss.org • +1 206 619 1207 •admin@ayss.org

Holland Marine Lifts Emile van der Starre Managing Director •hollandmarinelifts.com •+31 78 30 30 345 •est@hmlifts.com

Transport, Travel & Leisure

GMT Global Marine Travel Shawn O’Brien Sales Manager, Private Yacht Division •flygmt.com •954-761-95958 •shawn.obrien@flygmt.com

ACREW BUSINESS MEMBERSHIP DIRECTORY Technology

FarSounder Cassie Stetkiewicz Director of Marketing •farsounder.com •+1 4017846700 •cassie.stetkiewicz@farsounder.com

Inmarsat Jennifer Eltringham Marketing Manager •inmarsat.com •+44 20 7728 1224 •jennifer.eltringham@inmarsat.com

K4 Mobility Darryl Matfin Sales Director •k4mobility.com •+1 561 402 2626 •darryl.matfin@k4mobility.com

channel 28 ltd Roaming Expert Mark Pattman Managing Director •roamingexpert-yachts.com •+44 3300 555 777 •mark@roamingexpert.yachts

Akumendo Jean Pierre Casanova ETO Yacht Consultant •akumendo.com • 33612692319 •jpcasanova@akumendo.com

Speedcast Bart Noordhoek Sales Manager Maritime •speedcast.com •+31 10 713 04 11 •bart.noordhoek@speedcast.com

Channel28 Adrian Hicks Director •channel28.co.uk •+44 7968624918 •adrian@channel28.co.uk

Axxess Marine Angus MacLeod Business Development •axxess-marine.com •+44 7799 068733 •angus@axxess-marine.com

Pelion Consulting Richard Hodder Sales Director •pelion-consulting.com •+34 622547417 •rh@pelion-consulting.com

Training

Luxury Hospitality Peter Vogel Managing Director •luxuryhospitality360.com •+31 6 461 562 92 •p.vogel@luxuryhospitalitymgm.com

Superyacht Training Group Steve Monk Group Training Representative •superyachttraining.org •+44 1243 511084 •info@superyachttraining.org

Magnums Academy Josephine Ive Director/Principal Trainer •magnumsacademy.com •No phone number •magnumsacademy@gmail.com

ACREW BUSINESS MEMBERSHIP DIRECTORY Cleaning & Painting

Wrede Consulting Christopher Rothe Sales Support •wrede-consulting.com •+49 4088 16 745-0 •cr@wrede-consulting.com

THE ACREW TEAM

Onno Ebbens

Corinna Blanke

Director & Owner

Marketing & Communications

Wika Busz

Johanna Borelli

Marketing & Membership

Event Assistant

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