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Places&Faces | January/February 2012
Dealer Profile
NO BETTER PLACE TO TALK JAGUAR
Photograph left to right: David Pearce, Richard Trott, Don Jury
ince 2006 and the launch of the XK sports car, Jaguar has gone through an amazing transformation. In 2008 the XF sports saloon was introduced and has gone on to win countless awards for its style, performance and quality and just last year the new XJ redefined contemporary luxury when it went on sale. In that time Jaguar has also seen a new custodian in the form of Tata Motors that has injected not only billions of pounds into the company but also an air of excitement and ambition that has resulted in stunning concept vehicles and the promise of ever more revolutionary cars in the near future. One thing that hasn’t changed is the friendly and professional service at local Jaguar dealer Marshall in Ipswich. The dealership was refurbished earlier this year to reflect the new brand identity but thankfully the team behind the business have held on to their principals of offering an outstanding customer
experience, whether in the purchase of a new or used Jaguar, the service or repair of your current car or the supply of genuine Jaguar parts to support Jaguar cars of any age. This befits a business now proudly part of the Marshall Motor Group which two years ago celebrated its centenary, no mean feat in this fast moving industry. The team is led by general manager Richard Trott who has 17 years Jaguar experience in a 27 year career in the motor industry. Richard can’t imagine a better manufacturer to represent, especially having had a sneak preview of some of the new cars coming over the next few years. Not far behind is sales manager Mike Needham who joined the business in 1995 when it was located in Colchester and traded as H R Owen. Few are as passionate about their customers as Mike and you can be assured of red carpet treatment if you are considering the purchase or lease of a Jaguar.
The service team is led by Don Jury who joined Jaguar in 1997 following many years with Mercedes-Benz in the London area. As runner up in the 2010 Jaguar Service Centre of the Year awards Don has proven the ability to support Jaguar owners throughout Suffolk and Essex to the highest standards. Finally the parts department is headed by David Pearce who joined in 1996, again in the Colchester days and supports both the dealership service activities and also the local trade with daily deliveries across the region. That’s 62 years of Jaguar experience across the management team. Can there be a better place to talk Jaguar? Currently the dealership is busy demonstrating the new 2.2 litre XF Diesel which combines outstanding comfort and refinement with the promise of 52.3mpg on the combined cycle. For more information contact Marshall Jaguar 01473 215900