East coast campus course calendar by Academy of Learning College

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Learn the skills Employers R looking 4 in Accounting Business Healthcare Technology and More!

Course Calendar

Your Future Starts Here!

Look inside for career program details and to find the closest location near you.

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Letter from the President

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At Academy of Learning, accelerating your success means offering you the best that a private career and business college has to offer. We strongly believe in the power of the individual to change his or her life for the better. We believe it because we have witnessed it firsthand for nearly 25 years, and continue to see it happen over and over again. We have found that a professional approach to skills training is the most effective and intelligent way to get you from where you are now, to where you want to be tomorrow. We can help you accomplish your goals because we care. Together with our dedication and your initiative, we can achieve those goals. The support team at Academy of Learning is committed to helping you every step of the way. In order to get ahead in today’s ever-changing and competitive business world, you must first obtain the skills that employers are looking for. By enrolling in an Academy of Learning College and upgrading your skills, you will experience our professional and efficient approach to training for the job that you are looking for. Our diverse diploma and certificate programs can give you the skills you need to land that great job and launch you in a new and rewarding career. At Academy of Learning you can get training for today’s business needs in any of the following areas: • Accounting • Business • Customer Service • Healthcare • Home Inspection • Hospitality

• Information Technology • Marketing • Office Administration • Sales • Web Design

We invite you to join the thousands of students who have been trained at one of our many colleges across Canada and overseas. Make your life what you want it to be! With every confidence in your success,

Derek Hamill President

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Our History at a Glance...

Academy of Learning opened its first college in Thornhill, Ontario, and expanded out west to British Columbia in 1990. Today, college locations can be found across Canada in Prince Edward Island, New Brunswick, Nova Scotia, Ontario, Alberta, Saskatchewan, Manitoba, Northwest Territories and British Columbia. At Academy of Learning, our unique training approach and visionary initiatives have attributed to our success by identifying the gap between a formal education and the realities of the working world. Our distinct approach to learning shifts away from teaching in the traditional lecture format to an on-site, facilitated, learning-bydoing method. This approach to training encompasses comprehensive vocational diploma programs along with short, effective certificate courses.

www.academyoflearning.com

In 1987 the first Academy of Learning college opened its doors and since then has been recognized as a training leader, offering a wide range of training programs that is relied on by students, employers and government agencies.

Our standardized curriculum is consistent across our network of colleges throughout Canada, which has been developed by the Academic Division at our Regional Franchisor Office, and is delivered through the Integrated Learningâ&#x201E;˘ System (ILS) - a competency-based method of learning that integrates all five senses. Students learn by doing, not by just listening. ILS is exclusive to Academy of Learning. Our customized programs allow us to meet the need for convenient and effective training at an affordable cost to the student. Today Academy of Learning offers 35 registered diploma programs and 17 registered certificate programs that are delivered in a variety of ways. This includes written material, online instruction, audio lectures, simulated labs and virtual. In addition, students have access to all of the required equipment and material to successfully complete their program, along with the support provided by certified instructors/facilitators. In todayâ&#x20AC;&#x2122;s business world where quality training is essential to career success, we continuously strive to meet the needs of our students by providing the best quality career training that works!

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Table of Contents

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Welcome from the President................................................................................................................................. Our History at a Glance......................................................................................................................................... Table of Contents................................................................................................................................................. Top 10 Reasons to Choose Academy of Learning............................................................................................... Integrated Learningâ&#x201E;˘ System............................................................................................................................... Methods of Learning............................................................................................................................................ Quality Recognized.............................................................................................................................................. Quality Assured....................................................................................................................................................

2 3 4&5 6 7 8 9 10 & 11

Diploma Programs Accounting/Payroll Accounting Clerk.................................................................................................................................................. Accounting and Payroll Administrator NEW......................................................................................................... Business and Office Accounting Clerk................................................................................................................. Computerized Accounting.................................................................................................................................... Payroll Supervisor.................................................................................................................................................

12 13 14 15 16

Business Business Administration....................................................................................................................................... Conference and Event Planner.............................................................................................................................. Marketing Coordinator......................................................................................................................................... Project Administration.......................................................................................................................................... Sales Professional................................................................................................................................................

17 18 19 20 21

Customer Service Call Centre Customer Service Representative..................................................................................................... Customer Service and Information Clerk..............................................................................................................

22 23

Healthcare Dental Administrative Assistant............................................................................................................................. Health Unit Coordinator........................................................................................................................................ Medical Office Administration................................................................................................................................ Medical Office Assistant........................................................................................................................................ Medical Receptionist............................................................................................................................................ Medical Transcriptionist....................................................................................................................................... Personal Support Worker......................................................................................................................................

24 25 26 27 28 29 30

Home Inspection Home Inspection..................................................................................................................................................

Hospitality International Hospitality Management..................................................................................................................

Information Technology Computer Service Technician............................................................................................................................... Help Desk Support Analyst................................................................................................................................... Network Administrator.......................................................................................................................................... PC Support Specialist..........................................................................................................................................

33 34 35 36

Insurance Insurance Advisor.................................................................................................................................................

Office Administration Administrative Assistant........................................................................................................................................ Business Office Skills........................................................................................................................................... Desktop Publishing Operator................................................................................................................................ Entrepreneurial Business Applications................................................................................................................. Executive Office Assistant..................................................................................................................................... Microcomputer Business Applications................................................................................................................. Microcomputer Software Support......................................................................................................................... Office Clerk...........................................................................................................................................................

38 39 40 41 42 43 44 45

Web Design Web Designer.......................................................................................................................................................

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Table of Contents Accounting/Payroll Financial Services Representative........................................................................................................................ Payroll and Accounting........................................................................................................................................ Payroll Compliance Practitioner............................................................................................................................ Payroll Administrator............................................................................................................................................

47 48 49 50

Business Human Resources Administration........................................................................................................................

Healthcare Medical Information Assistant............................................................................................................................... Medical Secretary.................................................................................................................................................

52 53

Home Inspection Home Inspection..................................................................................................................................................

Information Technology CompTIA A+ Certification Preparation................................................................................................................. IT Security Specialist............................................................................................................................................ IT Technician......................................................................................................................................................... Microsoft Certified IT Professional (MCITP) Enterprise Administrator Using Windows Server 2008 NEW......... Microsoft Certified IT Professional (MCITP) Server Administrator Using Windows Server 2008 NEW............... For more details about these programs and also MCSA and MCSE visit us at www.academyoflearning.com

55 56 57 58 59

Office Administration Business Office Administration............................................................................................................................. Office Administration............................................................................................................................................

60 61

Individual Courses Offered at Academy of Learning...........................................................................................

62 & 63

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Certificate Programs

New Courses - Detailed Descriptions Anatomy and Physiology Part 1........................................................................................................................... Anatomy and Physiology Part 2........................................................................................................................... Clinical Procedures.............................................................................................................................................. Dynamic Web Development with PHP................................................................................................................. EHR, Billing and Coding........................................................................................................................................ Fundamentals of Typography................................................................................................................................ HTML and CSS Essentials.................................................................................................................................... Illustrator Basics................................................................................................................................................... Introduction to Medical Terminolgy....................................................................................................................... Introduction to Medical Transcription................................................................................................................... Introduction to Personal Computers (End Users or Technical Users)................................................................. JavaScript for Designers....................................................................................................................................... Medical Office Procedures.................................................................................................................................... Microsoft SQL Server 2008 Implementation and Maintenance........................................................................... Microsoft Windows 7 Configuring......................................................................................................................... Microsoft Windows 7 Enterprise Desktop Support Technician............................................................................ Microsoft Windows 7 Level 1............................................................................................................................... Microsoft Windows 7 Level 2............................................................................................................................... Microsoft Windows Server 2008 Configuring Active Directory............................................................................ Microsoft Windows Server 2008 Configuring Applications Infrastructure........................................................... Microsoft Windows Server 2008 Configuring Network Infrastructure.................................................................. Microsoft Windows Server 2008 Server Administration....................................................................................... Microsoft Windows Server 2008 Enterprise Administration................................................................................. Photoshop Basics................................................................................................................................................ Project Management Fundamentals Level 1....................................................................................................... Project Management Fundamentals Level 2....................................................................................................... Strategies for Success..........................................................................................................................................

64 64 64 64 64 64 64 64 64 64 64 64 64 64 64 65 65 65 65 65 65 65 65 65 65 65 65

Policies and Procedures....................................................................................................................................... Eastern Canada College Locations...................................................................................................................... Our Graduates are Working at Great Places........................................................................................................ Financial Assistance ............................................................................................................................................

66 & 67 68 & 69 70 71

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Top 10 Reasons to Choose Academy of Learning

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1. Learn at Your Own Pace

Learn at your own pace within committed guidelines. There’s no need to keep pace with other

students.

2. One-on-One Attention

One-on-one assistance and monitoring is provided by trained, on-site facilitators.

3. Competency-Based Learning

The unique learning system lets you fully understand the subject matter before moving onto

the next lesson. If not – you can repeat it before continuing.

4. Hands-On Training

Audio and visual instructions are used to explain concepts and guide students through initial

skill-based applications. Hands-on tasks give students an opportunity to apply skills to “real

life” situations.

5. Flexible Scheduling

Learn on a schedule that suits you. You don’t have to change your life to fit a predetermined

schedule.

6. Diploma & Certificate Programs

Training available in Accounting and Payroll, Business, Marketing, Customer Service, Call

Centre, Conference and Event Planning, Healthcare, Home Inspection, Hospitality, IT,

Insurance, Office Administration, Sales and Web Design.

7. Short, Effective Courses

Short effective courses means you will graduate sooner making you ready for the job market.

8. Comfortable Learning Environment

From the moment you walk through our doors, you’ll see and feel the Academy of Learning

difference. Enjoy an office-like learning environment and an independent atmosphere.

9. Never Miss a Class

Never miss a class or fall behind. If you need to miss a lesson, you can take the same lesson

at another time without penalty. Students always get what they pay for.

10. Start Immediately!

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Don’t wait until the beginning of a semester. Start right away and begin learning immediately!

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Integrated Learning™ System We recognize every person as an individual. Our Integrated Learning™ System is effective and will meet your particular learning needs.

Competency-Based Learning Each lesson contains a clearly-defined objective and tests your understanding of the lesson covered. If you do not fully understand the lesson, you can repeat it before moving on to the next one.

You Do Not Need Computer or Special Skills We will start you at the level that is right for you, and will then provide you with the skills that you want and need.

Start Immediately You can start right away and begin learning immediately. This means you will be ready to re-enter the workforce even sooner!

Learn at a Comfortable Pace Minimum attendance hours are required each week to ensure you stay on track, and complete your training program by the scheduled end date. You can request the time of day that best suits you (morning, afternoon or evening). With our scheduling method, you never miss a class. You continuously advance your technical business knowledge and skills. Learn at your own pace within committed guidelines. There’s no need to keep pace with other students.

Learn the Better Way

Features

Traditional Teaching

flexible hours of attendance

  

                

28%

100%

rapid skill qualification confirmed skill acquisition (competency based) instant review start immediately self-paced completely hands-on no classroom intimidation



no ‘missed’ classes participant control of both audio and visual simulated workplace application one-on-one attention unaltered original software



no need to give up present job placement/job search diploma program qualified supervisor/facilitator percentage of above

Integrated Learning™ System

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Student Focused Training

Research shows the best way to retain what you are studying, is to study by doing, not simply by listening. Research shows that when you hear information, you remember 30% of what you heard. Research also shows that when you see something, you remember 40% of what you saw. By doing something, you remember 70% of what you did. This is simply a better way to learn!

Individual Assistance One-on-one assistance and monitoring is provided by trained facilitators who are on site at all times (see Methods of Learning on Page 8).

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Methods of Learning

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Integrated Learning™ System (ILS) Course materials and instructions provide an all encompassing learning experience using multisensory learning styles and preferences through student workbooks, media presentations, and hands-on exercises. These learning styles are supported by an on-site qualified college facilitator. This learning style also applies to Academy of Learning’s Online ILS Hybrid courses.

Instructor-led Lesson content is delivered to students in a live lecture format. These courses follow the traditional delivery of content by an instructor, based on daily standardized lesson plans that consist of approved curriculum. When using this method of delivery, the instructor presents lessons on the course topics, administers quizzes, tests, assignments, and exams, monitors student progress and attendance, and addresses students’ questions, issues, and concerns.

Online Learning Supported by a Qualified College Facilitator or Online Instructor Students complete course materials presented within a comprehensive online system. This system incorporates online lectures that combine with access to instructional materials, simulated labs, exercises, as well as quizzes, review questions, or pre- and post-tests. In this delivery method, students are supported by a qualified online instructor or an on-site qualified college facilitator.

Learning Supported by a Qualified Off-site Instructor Students are provided with course content that includes all of the required courseware and are supported by a live technical instructor during regular business hours. Students have access to an instructor via e-mail outside of regular business hours.

Virtual Learning Academy of Learning has turned the page by applying technology in a whole new style of learning. Students will have the opportunity of learning and participating in a virtual classroom. Courseware and lessons are delivered utilizing textbooks, software, and online digital media, in addition to a live lecture every day. With the click of a button, students enter the Virtual Classroom where their Instructor is waiting to deliver a live lesson and answer questions in real time.

NEW!

Virtual Learning Making it possible for you to train for a new career the virtual way! *Not all Methods of Learning are available at all campuses

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Quality Recognized

NACC MEMBER The National Association of Career Colleges is an association of private career training institutions from across Canada and companies offering products and services to those institutions. Originally established in Hamilton, Ontario in 1896 as the Business Educators Association, its name was changed in 1991 to reflect its role as a national “umbrella” organization. NACC’s purpose is to encourage excellence in the private training sector, and to promote the interests of its members and their students at the national level. PROVINCIAL CAREER COLLEGE ASSOCIATIONS MEMBER Province of Ontario The Ontario Association of Career Colleges (OACC) was established in 1973 as the Private Career Education council to create a provincial voice with the government for the private career college industry in Ontario.

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The CONSUMERS’ CHOICE AWARD™ is considered a seal of excellence. For recipients the award not only constitutes the crowning achievement of their efforts, but more importantly it also represents the most valuable reward of all, the knowledge that they have earned the trust and loyalty of consumers. Academy of Learning is extremely proud of each college that has received a Consumers’ Choice Award because it represents the hard work, commitment and dedication to our students by each team member at the college.

Province of New Brunswick The New Brunswick Association of Career Colleges (NBACC) represents the interest of Private Career Trainers in New Brunswick. The association has been in existence since 1988, and is also affiliated with the National Association of Career Colleges (NACC). Province of Nova Scotia The Private Colleges Association of Nova Scotia (PCANS) only represents leading colleges who are registered with the Department of Education. In 2008, private colleges in Nova Scotia trained over 3000 students.

Certified

Medical Assisting Professional®

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Quality Assured

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ARTICULATION AGREEMENTS National American University Academy of Learning has an agreement with National American University (NAU) to provide Associate and Bachelor Degree completion opportunities for its graduates. Founded in 1941 in Rapid City, South Dakota, NAU has expanded to 34 locations throughout the central United States, offering both traditional instructor-led and online delivery. As one of the first to offer fully online degree programs since 1996, NAU Online continues to serve students at a global level. University of Phoenix Founded in 1976, University of Phoenix is North America’s largest private, accredited university. With over 140 campuses and learning centres in the U.S., University of Phoenix offers programs exclusively designed to meet the needs of working adults. University of Windsor In November 1996, Academy of Learning entered into a collaboration with the University of Windsor. Graduates of select Academy of Learning diploma programs will receive advanced credit if they wish to continue their education at the University of Windsor. ACADEMIC PARTNERS American Hotel & Lodging Association (AH&LA) Academy of Learning’s hospitality program uses the Educational Institute (EI) of the American Hotel & Lodging Association’s curriculum. AH&LA has been a leader in the hospitality industry and is the sole national association representing all sectors and stakeholders in the lodging industry. This includes hotel property members, hotel companies, student and faculty members, and industry suppliers. Canadian Payroll Association (CPA) The Canadian Payroll Association is the national association representing the payroll community in Canada, and is considered as the authoritative source of payroll knowledge. Payroll specific courses include: Payroll Fundamentals 1, Payroll Fundamentals 2, and Payroll Compliance Legislation. Students who complete either the Payroll Administrator or Payroll Supervisor program can apply to the CPA for the Payroll Compliance Practitioner certification. Carson Dunlop Carson Dunlop is one of the largest independent home inspection firms in North America, and is regarded as the industry standard in home inspection. Academy of Learning has partnered with Carson Dunlop to deliver the home inspection program across Canada.

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Quality Assured The CMAP® designation has been developed as a distinctive training standard for such programs as Medical Office Assistant, Health Unit Clerk, Dental Administrative Assistant and Medical Transcriptionist. Wherever training competencies certification criteria already exists, these are incorporated into the CMAP® designation. All CMAP® programs follow strict guidelines including certification exams, keyboard speed, clinical placement, as well as demonstrated proficiency in software and general office procedures. The Pacific Institute Founded in 1971, the Pacific Institute is an international corporation specializing in performance improvement and professional growth, change management and leadership development. The guiding principle of the Pacific Institute is that individuals, during their lifetime, have a virtually unlimited capacity for growth, change and creativity, and can readily adapt to the tremendous changes taking place in this technological age. The Pacific Institute curricula teaches how to accelerate individual and organizational potential by changing habits, attitudes, beliefs and expectations that often inhibit high performance people.

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Certified Medical Assisting Professional® (CMAP®)

This, in turn, allows organizations to achieve higher levels of growth and success. Vital English Vital English designs and distributes English Language teaching and learning solutions globally. They now have one of the largest product ranges of any online English Language Training provider in the market. Over the last five years, Vital English has developed a wide range of ESL courses, from low beginner to advanced. With Academy of Learning, students can choose from three English programs to study: English Success! General; English Success! ESP; English Success! IELTS. MEMBERSHIPS Canadian Federation of Independent Business (CFIB) CFIB has been a big voice for small business for 35 years with 105,000+ members nationwide in every sector. Taking direction from CFIB Members, through regular surveys, they lobby for smalland medium-sized businesses at the federal, provincial and local levels of government.

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Accounting Clerk

Accounting/Payroll

Program Overview and Objectives The Accounting Clerk Diploma program prepares the student for entry-level accounting and bookkeeping skills to meet the demands of today’s business. The program provides graduates with the necessary skills to calculate, prepare and process transactions and other accounting records according to established procedures. The program will provide: • The knowledge on how to assist all levels of management in basic accounting functions. • The ability to perform junior accounting functions. • The understanding of how to produce statistical reports and memoranda.

Admission Requirements: Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Career Opportunities: Accounting Assistant Assessment Clerk Accounting/Auditing Clerk Costing Clerk

The diploma program includes the following courses: Introduction to Keyboarding •proper hand positioning •touch typing Keyboard Skill Building Level 1 •increase speed and dexterity •key recognition Introduction to PCs •learn PC components •software applications MS Windows Level 1 •create and manage file folders •install a program MS Word Level 1 •create, edit, format, print •modify, move, delete text Business Math •learn quick easy math functions •calculate interest, statistical data MS Excel Level 1 •create, edit, format worksheets •functions, smart tags, cell contents

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MS Excel Level 2 •multiple worksheets, hide toolbars •formulas, grouping, columns

Simply Accounting •create and manage data files •prepare ledgers, inventory

Basic Bookkeeping Level 1 •Accounts Payable, Accounts Receivable •payroll, posting ledgers, trial balance

ACCPAC General Ledger •convert from manual to computerized system •create a Chart of Accounts

Basic Bookkeeping Level 2 •financial reports •business ownership; sole proprietorship, partnership and corporate

ACCPAC Accounts Receivable •create customer records, batching lists •print invoices, post adjustments

Customer Service •communicate with customers •customer conflict, complaints

ACCPAC Accounts Payable •activate bank and tax services •set up Accounts Payable vendor records

Workplace Success/Intrapreneurship •communication, planning, time management •goals, objectives, prepare for meetings

Job Search and Resume Writing •job search techniques, resume writing •research, organize, analyze information *Electives may be chosen at time of enrollment. *Program availability, contents and/or duration may vary by region to meet local labour market demands.

Grammar Essentials for Business Writing •correct grammar use •word usage

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Accounting and Payroll Administrator

The program will provide: • The ability to maintain employee attendance records to calculate pay and benefits entitlements using manual or computerized system. • The skills to collect, verify and process payroll information and determine pay and benefit entitlements for employees with a manual or computerized system. • The capability to prepare and balance period end reports and reconcile issued payroll to bank statements. • The understanding to deal with statistical and accounting data and maintain accounting records. • The background to prepare T4 and other statements.

Admission Requirements: Grade 12 or equivalent or mature student status and passing grade on the admissions test.

Career Opportunities: Accounting Clerk Accounts Assistant Bookkeeper Pay and Benefits Administrator Payroll Clerk Salary Administration Officer

Accounting/Payroll

Program Overview and Objectives The Accounting and Payroll Administrator Diploma program provides students with the necessary skills to maintain a complete set of books, keep records of accounts, verify the procedures used for recording financial transactions, and provide personal bookkeeping services. It also provides students with the necessary skills and knowledge required to perform payroll administrative responsibilities in the payroll department. The student will write CPA’s exams to acquire the Payroll Compliance Practitioner (PCP) certification. In addition to accounting and payroll expertise, students gain basic skills and experience in business correspondence, office procedures, performing a job search, and being successful in today’s workplace environment.

The diploma program includes the following courses: MS Windows Level 1 •create and manage file folders •install a program

Basic Bookkeeping Level 1 •Accounts Payable, Accounts Receivable •payroll, posting ledgers, trial balance

ACCPAC Accounts Payable •activate bank and tax services •set up Accounts Payable vendor records

MS Word Level 1 •create, edit, format, print •modify, move, delete text

Basic Bookkeeping Level 2 •financial reports •business ownership; sole proprietorship, partnership, corporate

Employment Success Strategies •identify, improve, market employment skills •succeed in your career goals

MS Word Level 2 •graphics, sections, columns •headers, footers, format tables MS Excel Level 1 •create, edit, format worksheets •functions, smart tags, cell contents MS Excel Level 2 •multiple worksheets, hide toolbars •formulas, grouping, columns MS Access Level 1 •create and modify tables •customize forms, reports Business Financial Management •reporting financial data to bankers, investors •develop financial management skills Human Resource Management •planning, recruitment, staff selection •training, development and performance appraisal Business Correspondence Level 1 •effective writing and punctuation •different types of letters Customer Service •communicate with customers •customer conflict, complaints MS Outlook Level 1 •create, send, receive e-mail •toolbars, calendar

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Office Procedures Level 1 •basic banking, records management •internet research Simply Accounting •create and manage data files •prepare ledgers, inventory QuickBooks •create invoices, cheques, receipts •customize Chart of Accounts

Job Search and Resume Writing •job search techniques, resume writing •research, organize, analyze information *Program availability, contents and/or duration may vary by region to meet local labour market demands. *Visit our Web site at www.academyoflearning.com for more details about this exciting new program.

Payroll Compliance Legislation •legislation, CPP, Employment Insurance •employment standards, collective agreements Payroll Fundamentals 1 •calculate remuneration, deductions, net pay •communicate all aspects of pay calculation Payroll Fundamentals 2 •remittances to federal, provincial, third party stakeholders •complete year end payroll documentation ACCPAC General Ledger •convert from manual to computerized system •create a Chart of Accounts ACCPAC Accounts Receivable •create customer records, batching lists •print invoices, post adjustments

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Business & Office Accounting Clerk

Accounting/Payroll

Program Overview and Objectives The Business & Office Accounting Clerk Diploma program provides the student with opportunities to acquire and apply the knowledge of business accounting and office skills to meet the demands of today’s business environment. The program will provide: • The skills to calculate, prepare and issue invoices and other financial statements using manual and computerized accounting. • The ability to process, verify and balance financial records, business transactions and enter data in a ledger or computerized system. • The understanding of how to compile budget data and documents based on estimated revenues and expenses and previous budgets. • The ability to post journal entries and reconcile accounts, prepare trial balance, maintain general ledgers and prepare financial statements. • The knowledge to prepare payroll cheques, utility tax payments, tax remittances, pension contributions, complete worker’s compensation forms and other government related forms.

Admission Requirements: Grade 12 or equivalent or mature student status and passing grade on the admissions test.

Career Opportunities: Accounting Clerk Accounts Payable/Accounts Receivable Audit and Billing Clerk Budget and Costing Clerk Finance or Invoice Clerk Tax Services Clerk Bookkeeper

The diploma program includes the following courses: Introduction to Keyboarding •proper hand positioning •touch typing Keyboard Skill Building Level 1 •increase speed and dexterity •key recognition MS Windows Level 1 •create and manage file folders •install a program MS Word Level 1 •create, edit, format, print •modify, move, delete text MS Word Level 2 •graphics, sections, columns •headers, footers, format tables MS Excel Level 1 •create, edit, format worksheets •functions, smart tags, cell contents

Basic Bookkeeping Level 1 •Accounts Payable, Accounts Receivable •payroll, posting ledgers, trial balance

ACCPAC General Ledger •convert from manual to computerized system •create a Chart of Accounts

Basic Bookkeeping Level 2 •financial reports •business ownership; sole proprietorship, partnership and corporate

ACCPAC Accounts Receivable •create customer records, batch listing •printing invoices, posting adjustments

Business Math •learn quick easy math functions •calculate interest, statistical data

ACCPAC Accounts Payable •activate bank and tax services •set up Accounts Payable, vendor records

Business & Office Accounting Clerk Practical Simulations •simulate accounting procedures •pay bills, journal entries, payroll, reconcile, month end

Job Search and Resume Writing •job search techniques, resume writing •research, organize, analyze information

Simply Accounting •create and manage data files •prepare ledgers, inventory

*Electives may be chosen at time of enrollment. *Program availability, contents and/or duration may vary by region to meet local labour market demands.

QuickBooks •create invoices, cheques, receipts MS Excel Level 2 •customize Chart of Accounts •multiple worksheets, hide toolbars •formulas, grouping, columns MS Access Level 1 •create and modify tables •customize forms, reports MS Outlook Level 1 •create, send, receive e-mail •toolbars, calendar Business Correspondence Level 1 •effective writing and punctuation •different types of letters Customer Service •communicate with customers •customer conflict, complaints Grammar Essentials for Business Writing •correct use of grammar •word usage

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Computerized Accounting

The program will provide: • An understanding of how to handle confidential budget information. • The ability to process financial reports and memoranda. • The knowledge on how to work with statistical and accounting data. • The capability of maintaining files and records. • The background to perform a wide range of office support functions.

Admission Requirements: Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Career Opportunities: Accounting Bookkeeping Clerk Accounting Clerk Bookkeeping Clerk Bookkeeper Accountant

The diploma program includes the following courses: Introduction to Keyboarding •proper hand positioning •touch typing Keyboard Skill Building Level 1 •increase speed and dexterity •key recognition Introduction to PCs •learn PC components •software applications MS Windows Level 1 •create and manage file folders •install a program MS Word Level 1 •create, edit, format, print •modify, move, delete text MS Access Level 1 •create and modify tables •customize forms, reports

Basic Bookkeeping Level 2 •financial reports •business ownership; sole proprietorship, partnership and corporate Workplace Success/Intrapreneurship •communication, planning, time management •goals, objectives, prepare for meetings -ORManagement Fundamentals •learn applications for supervisors or managers •communication, problem solving -ORCustomer Service •communicate with customers •customer conflict, complaints -AND-

Grammar Essentials for Business Writing Simply Accounting •correct grammar use •word usage •create and manage data files •prepare ledgers, inventory Office Procedures Level 1 •basic banking, records management •internet research Business Math •learn quick easy math functions •calculate interest, statistical data

QuickBooks •create invoices, cheques, receipts •customize Chart of Accounts

Accounting/Payroll

Program Overview and Objectives The objective of the Computerized Accounting Diploma program is to provide the student with the opportunity to acquire knowledge of business concepts, as well as gain the necessary computerized accounting and office skills. This program will provide graduates with the necessary skills to maintain a complete set of books, keep records of accounts, verify the procedures used for recording financial transactions, and provide personal bookkeeping services.

ACCPAC General Ledger •convert from manual to computerized system •create a Chart of Accounts ACCPAC Accounts Receivable •create customer records, batching lists •print invoices, post adjustments ACCPAC Accounts Payable •activate bank and tax services •set up Accounts Payable vendor records Job Search and Resume Writing •job search techniques, resume writing •research, organize, analyze information *Electives may be chosen at time of enrollment.

*Program availability, contents and/or duration may vary by region to meet local labour market demands.

MS Excel Level 1 •create, edit, format worksheets •functions, smart tags, cell contents MS Excel Level 2 •multiple worksheets, hide toolbars •formulas, grouping, columns MS Excel Level 3 •revision tracking, macros •text functions, Pivot Tables and Pivot Charts Basic Bookkeeping Level 1 •Accounts Payable, Accounts Receivable •payroll, posting ledgers, trial balance

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Payroll Supervisor

Accounting/Payroll

Program Overview and Objectives The Payroll Supervisor Diploma program provides students with the necessary skills and knowledge required to provide supervision in the payroll department. Students are eligible to apply to the Canadian Payroll Association (CPA) for Payroll Compliance Practitioner (PCP) certification. Students will also gain skills and experience in business correspondence, office procedures, business supervisory skills, and performing a job search. The program will provide: • The ability to supervise, train, co ordinate, assign, review, schedule, and evaluate job performance of staff in the payroll department. • The background to authorize routine payments, credits, deposits, withdrawals and prepare reports and analysis of payroll expenditures. • The skills to interpret laws, ordinances, regulations, contract provisions, and procedures related to payroll processing. • The knowledge to provide payroll information as requested by federal, provincial and municipal laws.

Admission Requirements: Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Career Opportunities: Payroll Supervisor Accounting Supervisor Bookkeeping Supervisor

The diploma program includes the following courses: MS Windows Level 1 •create and manage file folders •install a program

Customer Service •communicate with customers •customer conflict, complaints

MS Word Level 1 •create, edit, format, print •modify, move, delete text

Office Procedures Level 1 •basic banking, records management •internet research

MS Word Level 2 •graphics, sections, columns •headers, footers, format tables

Grammar Essentials for Business Writing •correct grammar use •word usage

MS Excel Level 1 •create, edit, format worksheets •functions, smart tags, cell contents

Telephone Communication Skills •learn all communication mediums •techniques to be effective communicators

MS Excel Level 2 •multiple worksheets, hide toolbars •formulas, grouping, columns

Employment Success Strategies •identify, improve, market employment •succeed in your career goals

MS Access Level 1 •create and modify tables •customize forms, reports

Job Search and Resume Writing •job search techniques, resume writing •research, organize, analyze information Payroll Compliance Legislation •legislation, CPP, Employment Insurance •employment standards, collective agreements

Introduction to the Internet •customize Internet Explorer Browser •electronic mail, newsgroups, security MS Outlook Level 1 •create, send, receive e-mail •toolbars, calendar Basic Bookkeeping Level 1 •Accounts Payable, Accounts Receivable •payroll, posting ledgers, trial balance Basic Bookkeeping Level 2 •financial reports •business ownership; sole proprietorship, partnership and corporate Business Correspondence Level 1 •effective writing and punctuation •different types of letters Business Correspondence Level 2 •prepare, organize, write reports, agendas •mail merge wizard

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Payroll Fundamentals 1 •calculate remuneration, deductions, net pay •communicate all aspects of pay calculation Payroll Fundamentals 2 •remittances to federal, provincial, third party stakeholders •complete year end payroll documentation

Workplace Success/Intrapreneurship •communication, planning, time management •goals, objectives, prepare for meetings -ORBusiness Supervisory Skills •learn to be an effective supervisor or manager •motivate staff, build effective teams -ANDSimply Accounting •create and manage data files •prepare ledgers, inventory -ORQuickBooks •create invoices, cheques, receipts •customize Chart of Accounts -ANDBusiness Math •learn quick easy math functions •calculate interest, statistical data *Electives may be chosen at time of enrollment. *Program availability, contents and/or duration may vary by region to meet local labour market demands.

Funding Assistance may be available to eligible students! For more information go to: www.canlearn.ca and search for your Provincial Student Assistance Office.

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Business Administration

The program will provide: • A solid foundation in basic principles of a business; current computer applications, marketing, accounting, and business law. • An introduction to business management and administration for every size of organization. • Professional skills include: teamwork, communication, customer service, leadership, research and problem solving.

Admission Requirements: Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Career Opportunities: Assistant Office Manager Administrative Officer Administrative Services Coordinator Financial Assistance Administrator Banking and Insurance Clerk Management Trainee

Business

Program Overview and Objectives The Business Administration Diploma program prepares the student for the demands of today’s fast paced business environment. Students learn business knowledge, management, administration skills, practical tools and focuses on utilizing technology, e-commerce, business correspondence, office procedures, project management, and employment strategies.

The diploma program includes the following courses: Introduction to PCs •learn PC components •software applications

MS Windows Level 1 •create and manage file folders •install a program Business Math •learn quick easy math functions •calculate interest, statistical data

Office Procedures Level 1 •basic banking, records management •internet research ‘ Office Procedures Level 2 •use of office forms •organizing, planning, scheduling

Customer Service •communicate with customers •customer conflict, complaints

Business Correspondence Level 1 •effective writing and punctuation •different types of letters Business Correspondence Level 2 •prepare, organize, write reports, agendas •mail merge wizard

MS Excel Level 2 •multiple worksheets, hide toolbars •formulas, grouping, columns

Introduction to Internet •customize Internet Explorer Browser •electronic mail, newsgroups, security

MS Access Level 1 •create and modify tables •customize forms, reports

MS Excel Level 1 •create, edit, format worksheets •functions, smart tags, cell contents

MS PowerPoint Level 1 •slide shows, presentations •create and edit pictures

Business Financial Management •reporting financial data to bankers, investors •develop financial management skills Basic Bookkeeping Level 1 •Accounts Payable, Accounts Receivable •payroll, posting ledgers, trial balance Basic Bookkeeping Level 2 •financial reports •business ownership; sole proprietorship, partnership and corporate Simply Accounting •create and manage data files •prepare ledgers, inventory

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Project Management Fundamentals Level 1 •fundamental knowledge of a project •understanding project management framework Grammar Essentials for Business Writing •correct grammar use •word usage Business Essentials •business principles •structure, management styles Business Economics •supply and demand, pricing •consumer demand, international markets Marketing & Sales •Canadian Marketing, concepts and principles •marketing strategy, target marketing Human Resource Management •planning, recruitment, staff selection •training, development, performance appraisal Business Law and Ethics •understanding legal concepts in Canada •insurance, employment issues, consumer protection Business in the Electronic Age •communications, distribution, sales •information management Business Administration Integrative Project •real life scenario based on case studies •workplace business integration Employment Success Strategies •identify, improve, market employment skills •succeed in your career goals Job Search and Resume Writing •job search techniques, resume writing •research, organize, analyze information *Program availability, contents and/or duration may vary by region to meet local labour market demands.

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Conference and Event Planner

Business

Program Overview and Objectives In the Conference and Event Planner Diploma program students will learn a broad range of knowledge and processes, administration skills and practical tools. Opportunities for higher-level careers are possible given the combination of experience, personal attributes, and additional training. The program will provide: • The knowledge and skills necessary to lead and/or assist in the development and/or implementation of conferences and events for a variety of business sectors. • Professional skills include: negotiating, decision making, team-work, communication, customer service, leadership, research and problem solving.

Admission Requirements: Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Career Opportunities: Conference and Meeting Planner Conference Planner Conference Services Officer Convention Coordinator Event Planner Special Events Organizer Trade Show Planner

The diploma program includes the following courses: MS Windows Level 1 •create and manage file folders •install a program

Customer Service •communicate with customers •customer conflict, complaints

MS Word Level 1 •create, edit, format, print •modify, move, delete text

Introduction to the Internet •customize Internet Explorer Browser •electronic mail, newsgroups, security

MS Word Level 2 •graphics, sections, columns •headers, footers, format tables

Business Essentials •business principles •structure, management styles

MS Excel Level 1 •create, edit, format worksheets •functions, smart tags, cell contents

Grammar Essentials for Business Writing •correct grammar use •word usage

MS Excel Level 2 •multiple worksheets, hide toolbars •formulas, grouping, columns

Business Verbal Communication •improve verbal communication skills •conduct or participate in meetings

MS Access Level 1 •create and modify tables •customize forms, reports

Project Management Fundamentals Level 1 •fundamental knowledge for a project •understanding project management framework

MS PowerPoint Level 1 •slide shows, presentations •create and edit pictures Business Math •learn quick easy math functions •calculate interest, statistical data MS Publisher •create brochures, letterheads, Web pages •add and format text, graphics MS Project Level 1 •create a project •add and modify tasks Business Correspondence Level 1 •effective writing and punctuation •different types of letters

Business Negotiations and Contracts •strategies and techniques for negotiations •contract purpose, element and scope Business Financial Management •reporting financial data for bankers, investors •develop financial management skills

Business Supervisory Skills •learn to be an effective supervisor or manager •motivate staff, build effective teams Business Presentations •create effective presentations •planning, strengthening and delivery Human Resource Management •planning, recruitment, staff selection •training, development, performance appraisal Job Search and Resume Writing •job search techniques, resume writing skills •research, organize, analyze information

*Electives may be chosen at time of enrollment. *Program availability, contents and/or duration may vary by region to meet local labour market demands.

Management Fundamentals •learn applications for supervisors or managers •communication, problem solving Employment Success Strategies •identify, improve market employment skills •succeed in your career goals

Business Correspondence Level 2 •prepare, organize, write reports, agendas •mail merge wizard

Marketing & Sales •Canadian Marketing, concepts and principles •marketing strategy, target marketing

MS Outlook Level 1 •create, send, receive e-mail •toolbars, calendar

Event Marketing •promote different events, event media •develop an event marketing budget

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Conference and Event Management •plan; organize conference events at each stage •practice, apply and develop event planning skills

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Marketing Coordinator

The program will provide: • The ability to assist the Marketing Manager with a wide range of marketing activities. Also prepare desktop publishing and develop sales collateral, proposals, brochures, newsletters using Microsoft Publisher, Photoshop Basics and Illustrator Basics. • Exposure to direct mail, outbound calls, mass e-mail, broadcast campaigns, marketing events and trade shows, public relations, and other marketing tools.

Admission Requirements: Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Career Opportunities: Marketing and Events Coordinator Sales and Marketing Coordinator Direct Marketing Coordinator

Business

Program Overview and Objectives The Marketing Coordinator Diploma program prepares students for an entry level marketing support position related to integrated marketing and communication activities. Marketing knowledge and processes, administration skills, and practical tools will assist them in dealing with marketing situations. Those wanting to progress to a manager level may, given the proper skills, experience personal attributes and additional training.

The diploma program includes the following courses: MS Windows Level 1 •create and manage file folders •install a program

MS PowerPoint Level 1 •slide shows, presentations •create and edit pictures

Illustrator Basics •create vector graphics for print and Web •modify and transform objects, apply color

Business Math •learn quick easy math functions •calculate interest, statistical data

MS PowerPoint Level 2 •slide masters, templates •multimedia: animation, motion clips

Customer Service •communicate with customers •customer conflict, complaints

Office Procedures Level 1 •basic banking, records management •internet research

MS Access Level 1 •create and modify tables •customize forms, reports

Business Essentials •business principles •structure, management styles

Office Procedures Level 2 •use of office forms •organizing, planning, scheduling

MS Project Level 1 •create a project plan •add and modify tasks

Employment Success Strategies •identify, improve, market employment skills •succeed in your career goals

Business Correspondence Level 1 •effective writing and punctuation •different types of letters

Marketing Administration •direct marketing, experimental marketing •set goals, objectives and budgets

Job Search and Resume Writing •job search techniques, resume writing •research, organize, analyze information

Business Correspondence Level 2 •prepare, organize, write reports, agendas •mail merge wizard

Business Presentations •create effective presentations •planning, strengthening and delivery

Introduction to the Internet •customize Internet Explorer Browser •electronic mail, newsgroups, security

Project Management Fundamentals Level 1 •fundamental knowledge of a project •understanding project management framework

*Electives may be chosen at time of enrollment. *Program availability, contents and/or duration may vary by region to meet local labour market demands.

MS Outlook Level 1 •create, send, receive e-mail •toolbars, calendar MS Word Level 1 •create, edit, format, print •modify, move, delete text MS Word Level 2 •graphics, sections, columns •headers, footers, format tables MS Excel Level 1 •create, edit, format worksheets •functions, smart tags, cell contents MS Excel Level 2 •multiple worksheets, hide toolbars •formulas, grouping, columns

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Grammar Essentials for Business Writing •correct grammar use •word usage Business in the Electronic Age •communications, distribution, sales •information management Marketing & Sales •Canadian Marketing, concepts and principles •marketing strategy, target marketing MS Publisher •create brochures, letterheads, Web pages •add and format text, graphics Photoshop Basics •practical techniques for editing photographs •apply tools and features to affect images

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Project Administration

Business

Program Overview and Objectives The Project Administration Diploma program is aimed for an entry level position which will allow students a competitive advantage in this untapped market segment. It provides the basic foundation to work towards industry certification through the Project Management Institute (PMI), specifically the Certified Associate in Project Management (CAPM) designation and provides students with an opportunity for career growth and advancement. The program will provide: • The knowledge and skills to lead and/or assist in the coordination and/or administration of projects for a variety of business sectors. • Skills include: negotiating, decision making, team-work, communication, customer service, leadership, research, problem solving, project administration, management practices and principles.

Admission Requirements: Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Career Opportunities: Administrative Officer Administrative Services Coordinator Business Services Officer Implementation Officer Office Coordinator Planning Officer Public Trustee

The diploma program includes the following courses: MS Windows Level 1 •create and manage file folders •install a program

Business Math •learn quick easy math functions •calculate interest, statistical data

MS Word Level 1 •create, edit, format, print •modify, move, delete text

MS Outlook Level 1 •create, send receive e-mail •toolbars, calendar

MS Word Level 2 •graphics, sections, columns •headers, footers, format tables

Introduction to the Internet •customize Internet Explorer Browser •electronic mail, newsgroups, security

MS Excel Level 1 •create, edit, format worksheets •functions, smart tags, cell contents

Customer Service •communicate with customers •customer conflict, complaints

MS Excel Level 2 •multiple worksheets, hide toolbars •formulas, grouping, columns

MS Project Level 1 •create a project plan •add and modify tasks

MS Access Level 1 •create and modify tables •customize forms, reports

MS Project Level 2 •tracking, analyzing, reporting of projects •analyze project performance, revised projects

MS PowerPoint Level 1 •slide shows, presentations •create and edit pictures MS PowerPoint Level 2 •slide masters, templates •multimedia: animation, motion clips Business Correspondence Level 1 •effective writing and punctuation •different types of letters Business Correspondence Level 2 •prepare, organize, write reports, agendas •mail merge wizard Office Procedures Level 1 •basic banking, reports management •internet research Office Procedures Level 2 •use of office forms •organizing, planning, scheduling Basic Bookkeeping Level 1 •Accounts Payable, Accounts Receivable •payroll, posting ledgers, trial balance

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Grammar Essentials for Business Writing •correct grammar use •word usage Project Management Fundamentals Level 1 •fundamental knowledge of a project •understanding project management framework Project Management Fundamentals Level 2 •prepare for PMI, CAPM exam •executing, controlling, closing stages of a project

Business Financial Management •reporting of financial data for bankers, investors •develop financial management skills Business Supervisory Skills •learn to be an effective supervisor or manager •motivate staff, build effective teams Business Presentations •create effective presentations •planning, strengthening and delivery Employment Success Strategies •identify, improve, market employment skills •succeed in your career goals Job Search and Resume Writing •job search techniques, resume writing •research, organize, analyze information *Electives may be chosen at time of enrollment. *Program availability, contents and/or duration may vary by region to meet local labour market demands.

Be Job Ready in under 12 months!

Business Essentials •business principles •structure, management styles Business Verbal Communication •improve verbal communication skills •conduct or participate in meetings Business Negotiations and Contracts •strategies and techniques for negotiations •contract purpose, element and scope

Call Today Start Training Right Away! 17/01/12 12:36 PM

Sales Professional

The program will provide: • The knowledge and skills necessary to manage relationships and key accounts. • An understanding of the sales professional and the environments in which they will be selling. • The opportunity to explore the consultative selling approach and various selling in depth processes. • Professional skills for sale proposals, deliver effective sales presentations and adjust the style of selling to build client rapport.

Admission Requirements: Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Career Opportunities: Account Executive Broker Merchandiser Salesperson Sales Agent Exporter Sales Consultant Sales Representative

Customer Service

Program Overview and Objectives In the program students will learn that with an ever-growing and competitive market, companies are constantly searching for highly professional and motivated salespeople. The sales professional understands that it is not so much what you do, but “how” you do it. This includes providing exceptional customer value. Customers have changed. There is a strong desire now to build a relationship with a Sales Professional who provides value and not just communicates it.

The diploma program includes the following courses: MS Word Level 1 •create, edit, format, print •modify, move, delete text