Using an Intellectual Capital Statement to Deploy Knowledge Management: The Example of an...

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Electronic Journal of Knowledge Management Volume 14 Issue 1 2016 Bate, SP, and Robert, G 2002, ‘Knowledge Management and communities of practice in the private sector: lessons for modernising the National Health Service in England and Wales’, Public Administration, vol. 80, no. 4, pp. 643-663. Bose, R 2003, ‘Knowledge management-enabled health care management systems: capabilities, infrastructure, and decisionsupport’, Expert systems with Applications, vol. 24, no. 1, pp. 59 – 71. Boyne, GA, 2002, ‘Public and Private Management: What’s the Difference’? Journal of Management Studies, vol. 39, no. 1, pp 97122. Brewer, P D, and Brewer, K L, 2010, ‘Knowledge management, human resource management, and higher education: a theoretical model’, Journal of Education for Business, vol. 85, no. 6, pp. 330-335. Bronzetti, G, and Sicoli, G, 2011, ‘The application of intellectual capital reports in local authorities: analysis and empirical evidence’, Int. J. of Knowledge-Based Development, vol. 1, no. 2, pp. 85 – 106. Brown, M M, and Brudney, J L, 2003, ‘Learning organizations in the public sector? A study of police agencies employing information and technology to advance knowledge’. Public administration review, vol. 63, no. 1, pp. 30-43. Chawla, D, and Joshi, H, 2010, ‘Knowledge management initiatives in Indian public and private sector organizations’, Journal of Knowledge Management, vol. 14, no. 6, pp. 811-827. Chawla, D, and, Himanshu, J, 2011, ‘Impact of Knowledge Management on Learning Organization in Indian Organizations-A Comparison’, Knowledge & Process Management, vol. 18, no. 4, pp. 266-277. Choy, CS, and Suk, CY, 2005, ‘Critical factors in the successful implementation of knowledge management’, Journal of Knowledge Management Practice, vol. 6, no. 1, pp. 234 – 258. Ciobanasu, M, and Iliescu, EM, 2008, ‘Knowledge management in the public sector’, Annals of the University of Oradea, Economic Science Series, vol. 17, no. 4, pp. 164-168. Conceição da Costa Marques, M, 2005, ‘Intellectual Capital in the Public Sector. European Management Association’, KnowledgeBased Economy: Management of Creation & Development, pp. 219-231. Cong, X, and Pandya, KV, 2003, ‘Issues of knowledge management in the public sector’, Electronic Journal of Knowledge Management, vol. 1, no. 2, pp. 25-33. Cong, X., Li-Hua, R, and Stonehouse, G, 2007, ‘Knowledge management in the Chinese public sector: empirical investigation’, Journal of Technology Management in China, vol. 2, no. 3, pp. 250-263. Duffy, J, 2001, ‘The tools and technologies needed for knowledge management’, Information Management Journal, vol. 35, no. 1, 64-67. Dumay, J, and Rooney, J, 2011, ‘Is "If it Can't be Measured it Can't be Managed" Really True’? Proceedings of the European Conference on Intellectual Capital, pp. 123-130. Gižienė, V, and Barkauskas, V, 2010, ‘The importance of intellectual capital in University Management. Economics & Management’, pp. 498-504. Haynes, P, 2005, ‘New Development: The Demystification of Knowledge Management for Public Services’, Public Money & Management, vol. 25, no. 2, pp. 131-135. Harvard Kennedy School, 2003, ‘Knowledge Management at the World Bank’, John F. Kennedy School of Government, Case Number 1936.0; HKS673. pp. 1-8. Heisig, P, 2002. European guide to good practice in knowledge management. Berlin: Fraunhofer Competence Center Knowledge Management. Jääskeläinen, A, 2010, ‘Identifying factors affecting public service productivity’, International Journal of Services Technology & Management, vol. 14, no. 4, pp. 360-375. Jones, G, and Sallis, E, 2013, Knowledge management in education: Enhancing learning & education. London: Routledge. LK Styria, 2006, Landwirtschaftskammer Steiermark: Arbeitsprogramm 2006 bis 2011. Tätigkeitsschwerpunkte der nächsten Funktionsperiode. Graz: Landwirtschaftskammer Steiermark Lindemann, ., Schäfer, C, and Koch, R, 2011, ‘Requirements of Knowledge-Management in Industrial Organisations and the Sector of Public Safety and Security: Same or Different’? Proceedings of the International Conference on Intellectual Capital, Knowledge Management & Organizational Learning, 2011, pp. 841-844. Mang, K, 2007, Wissensbewertung Konzepte, Methoden und Anwendungsgebiete. Saarbrücken: VDM, Müller. Massaro, M, Bardy, R, and Zanin, F, 2013, ‘Organizing Innovation: Do Management Control Systems Contribute to Knowledge Management’? Business Systems Review, vol. 2, no. 1, pp. 47-58. McAdam, R, and Reid, R, 2000, ‘A comparison of public and private sector perceptions and use of knowledge management’, Journal of European Industrial Training, vol. 24, no. 6, pp. 317-329. McNabb, DE, 2006, Knowledge management in the public sector: A blueprint for innovation in government. Armonk, NY: ME Sharpe Milner, E, 2002, Managing information and knowledge in the public sector. London: Routledge. Mueller, HE, 1999, ‘Driving change by participation’, Die Mitbestimmung, pp. 51 – 53. North, K, Probst, G, and Romhardt, K, 1998, ‘Wissen messen - Ansätze, Erfahrungen und kritische Fragen’, Zeitschrift Führung+Organisation. vol. 67, pp. 158-166. Petrides, LA, and Nodine, TR, 2003, Knowledge Management in Education: Defining the Landscape. Institute for the Study of Knowledge Management in Education, Half Moon Bay, CA. Pelzmann, G, 2009, Between public authorities and the private sector: An intellectual capital report regarding the impact and development of the intangible assets of the Chamber of Agriculture of Styria. Diploma-Thesis, Eisenstadt University of Applied Sciences Course on Knowledge Management. Eisenstadt, Austria.

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