AAGO EDUCATION UPDATED CURRICULUM!
Invest in your career! CERTIFIED APARTMENT MANAGER Earning your CAM allows you to demonstrate that you have the knowledge and ability to manage an apartment community and achieve owners’ investment goals.
If you’re a community manager or experienced assistant manager we recommend this course!
You’ll learn about: • Occupancy rates
• Contractors and vendors
• Comprehensive marketing plans
• Recruitment, hiring, orientation, and training of high-caliber employees
• Sales team management and product readiness • Equitable treatment of current and potential residents
Class Schedule March 11th - Industry Experience & Financial Management March 24th- Property Maintenance April 7th - Human Resources April 21st - Marketing May 12th - Legal & Risk Management May 25th - Resident Experience & Review
• Resident retention and the maintenance of a positive company image • Consistent and ongoing resident communication • Positive resident service and issue resolution • Enforcement of company policy in compliance with laws and regulations
• Systematic employee evaluation • Employment regulations and record keeping • Analysis of the property’s financial operations with corrective actions for underperformance • Monitoring of property performance to achieve the owner’s investment goals • Accounting principles and practices
• Property inspections
• Maximizing net operating income
• Preventive maintenance programs
• Reporting property performance honestly and accurately
• Service request process • Apartment turnover process
To register or for more information please visit www.aago.org or contact Jeffrey Bey at jeffrey@aago.org or Chris Mahoney at chris@aago.org
*All classes start at 9 am at the AAGO office
$875 APASS $975 Members $1,275 Non Members
Apartment Association of Greater Orlando AAGO Headquarters 340 N. Maitland Ave Maitland, Florida 32751
OCTOBER/NOVEMBER/DECEMBER 2021
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