A K M Azad Hossain Faruk Service Engineer E-mail: akmazadhossain.faruk@yandex.com LinkedIn: http://www.linkedin.com/in/a-k-m-azad-hossain-faruk7/ ADEPTNESS Customer Service Item Display Product Demonstration RMA Operations & Maintenance Installation & Commissioning Site engineering Preventive Maintenance Corrective Maintenance Calibration Cabling Cable Termination House Keeping JSA (Job Safety Analysis) PTW (Permit to Work) AutoCAD PLC Microsoft Office
TRAINING ADEPTNESS
PERSONAL SUMMURY An Attuned engineer with a widespread knowledge of customer service, operation and maintenance, electrical and instrumental and mechanism to necessary stipulation, attention on market, safety, dependability, excellence and Sustainability. WORK EXPERIENCE Barisal Computers – Bangladesh Service & Sales Engineer Dec 07, 2016 – Aug 20, 2017 Jan 20, 2015 – Jun 30, 2016 Dec 02, 2013 – Jul 30, 2014 Aug 20, 2012 – Dec 30, 2012 Key Achievement: Improved in customer service and contentment scores through amplified 15% sales growth. Achievement: Listened customer necessities & presenting those appropriately to make a sale. Gather market & customer information to make conversion successful. Learned computerized client facility technologies and apparatus. Received faulty parts from customers acquired knowledge on RMA Page. Manage shipping product to the Customer. Represent the company at the trade exhibition, events and demonstration. Attend goods training as well required to improved customer service. Dictate to the prospective customers. Ensured Customer contentment is maintained. OrasInvest (Bangladesh) LTD – Bangladesh NOC Engineer Aug 07, 2016 – Nov 05, 2016
Enegypac Industrial Training Programming of PLC for Industrial Automation Chevron Hot Work & Work at Height Training Chevron Core General Safety Training
ON JOB TRAINING DCPH 6.5 KW Automation Training from Green Energy Management Service PVT.LTD
LANGUAGE ADEPTNESS Bangla, English, Hindi Arabic, Italian
Key Achievement: Dictated to the potential engineers and client, work as a part of a team and alone. Achievement: Scrutinize the Integrated Network Management System (INMS) website. Transmit TT (Trouble ticket) to the assigned person according the region. Monitor high capacity site (Site down, Link down) issues. Communicate with authority regarding the TT and site status. Prior planed of probable site down for rainstorm and atmospheric disaster. Supervise team movement priorities basis site. Inform project Engineer in case of site/link down or critical issue. Create update, portable generator and consumed fuel and oil. Resolved site access problem of the others operator share site by e-mail. Making report CM, PM and updates alarm history and updated pending works. Sending E-mail to concern person & others vendor about critical issues. Plexal Group (BYX Construction Project, Chevron) – Bangladesh Electrical Supervisor Sep 20, 2014- Dec 30, 2014 Key Achievement: Well-organized in work routine, with aptitude to work simply in stress situation. Achievement: Improve team dynamism by daily toolbox meeting. Accomplish task through JSA and PTW. Perform cable pooling, gliding, termination and dressing. Supervise installation of lighting, junction box, cable tray and other equipment. Conclude each task to collaboration with senior team member. Ended material transfer as required yard to plant. Maintain self time regulation by T Card in the project. Sustained standard behaviour in the yard and the project area. Tended SIMOPS (Simultaneous Operation) Carry out operation by attention Lockout / Tagout (LO/TO) template. Ensured housekeeping after complete scheduled work. Analyzed safety measures for me, my team & the environment.
PERSONAL ADEPTNESS Able to Journey Communication Adeptness Target Oriented
PERSONAL INTEREST Watching a Cricket contest Listening a Melody Watching a film
PERSONAL DETAIL H – 377, Block – B Brown Compound Barisal, Bangladesh Postal Code – 8200 Passport: BP0155929 Driving License: BD, KSA DOB: 28/11/1985 Nationality: Bangladesh
GTL International Bangladesh PVT.LTD NOC Engineer Jan 16, 2013 - Oct 31, 2013 Key Achievement: Learned the arranged 24/7 shifting job to client support by collaboration. Achievement: Monitor the Integrated Network Management System (INMS) website. Get TT (Trouble ticket) from NMC (Network Management Centre). Monitor high capacity site (Site down, Link down) issues. Communicate with clients regarding the TT and site status. Maintain team movement by site location database to collaboration. Make enthusiasm for team to accomplish task properly. Inform project Engineer in case of site/link down or critical issue. Created Portable generator and consumed fuel and oil update. Resolved site access problem of the others operator share site by e-mail. Making report CM, PM and updates alarm history and updated pending works. Sending E-mail to concern person & others vendor about critical issues. Green Energy Management service PVT, LTD – Bangladesh Junior Engineer Jun 1, 2011 – Jun 30, 2012 Key Achievement: Succeeded in peruse and winning work districts 10, reduced instrument downtime. Achievement: Inspected and take care of subcontractor work. Attended commissioning and PAT (Pre acceptance test) of DCDG, PIU. Supervised disbanding and assembly work. Ensure customer satisfaction from beginning to end SLA. Transform power supply, RTU, PID, CPU, I/O and display modules. Contribute to update a schedule preventive maintenance. Prepared an update and report installation, commissioning & spare parts. Resolved site access problem trough communicates to the concern person. ACADEMIC QUALIFICATION B. Sc (Hons) Electrical and Electronic Engineering IBAIS University Apr 2012
CONTACT DETAIL
Diploma: Four years Diploma in Engineering (Electrical Technology) Ahasanullah University of Science & Technology Mar 2009
Phone: +8801947433311 Skype – live:akmazadhossain
Secondary School Certificate Examination Nooria Secondary School July 2001