Service Offering

Within the audit, service offering considers all things operational - on and off the golf course, in the restaurant and across all communal areas – it is the

Analysing the provision of arrival information, giving directions to key facilities, obtaining contact details, as well as retail basics such asstock levels & merchandise presentation.

And, out on the course, elements such as the F&B offerings, the presence of the ranger, the management of speed of play, along with information provided by the starter/pro teamincluding pin positions, yardage markers, on-course maintenance, and general etiquette.

Delving into the dashboard, the Australian data shows a 15 percent lag in comparison to the global average, who are superseded a further 29 percent by the global podium performers.