
13 minute read
Fleet Services
With economic headwinds battering every business, unemployment at record lows and more than 1.2million job vacancies, all companies are having to focus on their productivity – throwing more manpower at tasks is no longer an option. Fleet service companies among the 100 Trusted Brands in Fleet help their customers boost their productivity, whether that’s in the fleet manager’s office or out on the road with drivers.
Specialist fleet software providers deliver the products and support that fleet managers need to process and analyse the masses of data that floods across their desks each day. These products integrate multiple data streams and APIs, and allow managers to identify areas for improvement and measurably track their progress. The rapid development of electrification and the arrival of connected vehicles have intensified the need for trusted support in this area.
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For drivers, fast-fit services minimise downtime, offering easy ways to book appointments and ensuring all the parts and tyres are ready and available when the vehicle arrives in the workshop. Extended opening hours and mobile services ensure minimum disruption to the working day, allowing drivers to maximise their efficiency.
These services also play a key role in supporting fleet purchasing policies, complying with preferred-supplier agreements, delivering competitive pricing, and ensuring accurate, data-rich invoicing.
And, on the rare occasions when vehicles do have issues, 100 Trusted Brands in Fleet breakdown and recovery services make every effort to quickly repair the vehicle by the roadside, keeping drivers safe and mobile.
Finally, when company cars and vans come to the end of their fleet life, dedicated remarketing companies help businesses to sell them via the channel that maximises residual values. These services minimise defleet days, and also provide the options to collect, recondition, advertise and sell the vehicles on.

AutoTrader Group PLC:
AutoTrader is the UK's largest car and van buying-and-selling platform. It has 11 million monthly unique users, generating over 70 million searches. At any one time there are 450,000 vehicles for sale on the site. AutoTrader has been a trusted part of British car buying for over 44 years, and is now one of the largest tech companies on the London Stock Exchange. As well as being a vehicle marketplace, AutoTrader helps consumers, retailers, lenders, OEMs and lease companies to value vehicles, while also delivering partexchange solutions, online finance and straightto-your-door vehicle delivery options.

Vanarama (Autorama) Part of the AutoTrader Group:
Vanarama is an award-winning personal and commercial vehicle leasing company. The business offers full digital end-to-end transactions, allowing consumers to select their new car in the comfort of their own home. Vanarama was acquired by AutoTrader in 2022, partly to meet the upward trend for EVs being bought on PCH. Vanarama has now become a market leader within the EV PCH space, with this trend set to continue for years.

AssetWorks
Do you manage assets, such as vehicles, buildings and infrastructure? With a proven track record over 30 years, and more than 1,000 customers that span public and private industries, AssetWorks is a leader in understanding and developing solutions to meet asset management challenges. Our services can help you increase efficiency, improve data transparency and reduce costs.



BCA
BCA offers end-to-end vehicle remarketing services in the UK and Europe. With its economies of scale and diversity of services, BCA can meet the needs of its impressive portfolio of customers. The business provides connected services from portside new-car activity, refurbishment, storage, imaging, funding solutions and logistics for the growing used sector and the core remarketing operation.
AA
The AA needs no introduction as the UK’s most trusted and recommended breakdown cover provider, attending nearly three million breakdowns per year – equivalent to one every ten seconds. Our cutting-edge technology and expert mechanics mean we can fix four out of five vehicles at the roadside and get drivers back on the road within 30 minutes of arriving. However, our commitment to innovation doesn’t start and end at the roadside. We’re continuously striving to satisfy and anticipate customer requirements, providing a range of added-value services, designed to anticipate and fulfil our customers’ needs, at the roadside and beyond.
As we’re all too aware, the mobility landscape is evolving rapidly, with 2030 on the near horizon and the consequent exponential growth in electric vehicle adoption. With operational innovation always at the heart of our service to customers, we continue to develop technical solutions, cutting-edge training and driverfocused services for all fuel types and all modes of motorised transport. We partner with some of the biggest and best in the business and we always have the needs of the driver foremost in our minds. We’re proud and honoured to be recognised and trusted by our partners in the fleet sector and will carry on working hard to retain your trust.
Breakdown services
With more expert patrols out on the UK's roads than anyone else, and as a Which? recommended breakdown service provider for five years running, our renowned breakdown services are second to none. Whether you operate cars, vans, HGVs, minibuses, taxis or other specialist vehicles, we provide market-leading breakdown services for all fuel trains from petrol and diesel to electric and hydrogen.
2022

Accident management
Our end-to-end accident management service makes it easy and hassle-free to get your fleet back on the road and minimise vehicle downtime. Our dedicated incident coordinators will manage every aspect of your case, including repairs, liaising with insurers, legal services, and uninsured loss recovery. And all with the excellent levels of customer service you'd expect from us.
Assist Services
The AA has over 150 highly-skilled specialist Assist Patrols across the UK. They provide: mobile technical recall support; mobile key/lock repairs and replacements; comprehensive genuine or aftermarket parts supply; mobile mis-fuelling and fuel drainage capability, plus they are equipped with the latest Bosch diagnostics equipment for identifying fault codes and fuel drains.
AA

“As the UK’s largest motoring organisation, supporting drivers at every stage of their journey is the number one priority for us at the AA. Trust is pivotal to the support we offer, underpinning our original core values of courtesy and care. This spans from the way our patrols deal with drivers at the roadside, through to our call centre team managing electricvehicle charge-post faults, and everything in between.
“The AA was established over a century ago and we continue to work hard to build and maintain trust with our customers. It’s this trust that enables us to help make a real difference to drivers and fleet managers above and beyond the day-to-day. That means helping fleets increase efficiency, stay safe, manage costs, remain compliant with evolving legislation and, importantly, help prepare them for the future. This recognition is testament to our success.
“Preparing for the future is key, as we all face the greatest automotive change of our time, the move to alternative fuels. With so many variables at play for drivers and fleets, including the changing shape of the workforce and workplace,
we strive to be a consistent support for our customers, which includes being the leading provider of products, services and advice for vehicle electrification. “Drivers rely on us to be a catalyst for change, speaking up on their "Trust is pivotal to the support behalf when it comes to policy and regulation, and a consistent source of support when contemplating we offer, the future. Innovation is central underpinning to this and, as well as leading the our original core values of courtesy debate on the future of driving, we develop and deliver marketleading services. and care" Our industry-first EV charge post support is an excellent example of this. We help drivers 24/7 with technical support if they encounter any challenges when charging their vehicle. We work with ten providers, covering around 20% of the network, handling over 11,000 calls per month. We’ve also recently launched a service where our dedicated technicians are on-hand to attend EV charge point ‘breakdowns’ for customers, to get them safely up and running, so they’re in service for drivers."
Edmund King, President of the AA

Holman
Holman is one of the most trusted brands in the UK fleet industry, because it is both a company with strong roots in the sector, and a major global player. And despite this scale, it is still a family-owned business. As a result, Holman is a leader in funding and fleet management services, but also has people working on a daily basis with our customers, solving their particular challenges. This combination of innovation and interpersonal means Holman is ideally placed to act strategically and consultatively for customers. With more than three decades of operations in the UK, it has been with many of its customers for years, and its staff are experts in their respective fields. Whether it is funding customer fleets in innovative ways, providing in-life support, creating bespoke engineering solutions or offering strategic insight through new digital systems, Holman does things differently – and always for the benefit of its customers. At its heart is the philosophy that all profit gains and savings are provided to the customer, and that the distribution and choice of costs are equitable and transparent. It is this combination of transparency and technology that makes it one of the most trusted suppliers in the market.

Leasing
SMR Portfolio Management
Holman offers a variety of leasing and financing models, but key is its finance lease product. Coupled with Holman’s management services, the customer retains full control and transparency of vehicles and has the ability to flex as it needs, and retain profits from the sale. It means fleets can make decisions that are right for their own business, rather than being tied into contracts stipulated by other providers.
Holman manages SMR for tens of thousands of cars, vans and specialist vehicles through its 80-strong, in-house team of experts. They are backed up by state-of-the-art digital systems and its long-established 500-strong workshop network, Masterserve. Its team closely monitors each stage of the repair process and, as with everything Holman does, all costs are transparent, so the fleet can see what is really happening, and crucially, where efficiencies and savings can be made. Holman’s Portfolio Management programme enables every vehicle to be looked at individually, and on a regular basis, to assess its ongoing fitness for purpose and cost effectiveness. As well as analysis of in-life costs, operational needs and residual-value strength, it looks at time on fleet and the best defleeting and replacement options.


Cox Automotive Europe is driving the digital transformation of defleet, remarketing, retail and mobility operations for our manufacturer, fleet and retailer customers in the UK and EU. We work in partnership with them to not just provide dependable solutions that improve performance, profitability and sustainability throughout the vehicle lifecycle today, but to innovate and prepare for all the opportunities tomorrow will bring. As part of Cox Automotive, the world’s largest automotive service organisation, we’re transforming the way the world buys, sells, owns and uses vehicles.
Drivetech

Drivetech, part of the AA, is the world leader in fleet risk and driver safety management, including driver training. With 30 years’ sector experience, Drivetech offers fleet consultancy, driver assessments and training services in over 95 countries and 35 languages, working with over 40 partners. Working with others to eliminate risk to create a safer world, Drivetech is leading the way in providing innovative risk-reduction solutions, on and off the road. Helping companies to manage their driver risk and keep people safe at work, Drivetech helps businesses save lives, save money and prevent reputational damage.
epyx
epyx is the market leader in fleet vehicle management tech. Our solutions are used by businesses, who together operate millions of vehicles, driving growth through better processes and deeper insight. In the 1link family of products, we have defined the industry standard in driving efficiency through technology, pioneering new levels of connectivity across the sector.
Fleet Operations TraXall International
TraXall International is one of the leading independent fleet and mobility management companies operating in Europe and Latin America. We work with corporate clients to deliver outsourcing solutions, realise savings, support the formulation and delivery of tenders, manage complex supply chains and much more.

FleetCheck
FleetCheck is recognised by the industry as the market-leading fleet management software company. Our mission is to help businesses simplify their fleet management with our software, products and client service.


Ford Fleet Management
Ford Fleet Management looks to maximise fleet productivity for customers who seek bespoke services with minimum downtime. Its products and services are backed by a digitally-connected eco-system, which maximises fleet productivity and keeps business vehicles working and on the road.
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Halfords
Halfords is the UK's leading retailer of motoring, cycling and leisure products and services. Through Halfords Autocentres, it is also one of the UK’s leading independent operators in vehicle servicing, maintenance and repairs.


Keyfuels
As a leading provider of fuel cards and fuel management services, our solutions help you manage fuel more efficiently, reduce your costs and increase your profitability.


Kwik Fit Fleet
Kwik Fit provides extensive automotive parts and repairs, including tyres, brakes, exhausts, MOT testing, car servicing and air conditioning recharge. We are, above all, local people in local garages. Our commitment to quality services stems from the simple foundation that we’re members of communities that we care about.

RAC
The RAC has over eight million members, who trust us as the breakdown specialists. We're one of the UK's most progressive motoring organisations. Doing more to keep you moving.

The Algorithm People
We help fleets and organisations reduce costs, increase productivity and decarbonise. Using our powerful optimisation algorithms and software technology, we enable the journey to net zero.

2022

System Edström
With 60 years’ experience in the business, we know what’s needed in a mobile workshop. We specialise in creating effective, safe and flexible workplaces for craftspeople, whatever their industry. We’re renowned for providing mobile workplaces that make doing your job a joy. In selecting us, you're choosing a market leader, both at home in Sweden and across Europe.

2022
UK Fuels Limited
UK Fuels is networked with all the UK’s major fuel stations, including supermarkets and bulk diesel sellers. The company provides its own fuel card, which brings together its entire national network, along with branded cards from the major global oil companies.