TRICKS TRADE OF THE
Hand held Dryers {continued } CarWashBoy: Hi Mel. Sorry for the delayed response.. The increase this year is based on Satisfied customers from last visit. Higher % of satisfied customers. They see we have Full Time Attendant, CC, Bill Acceptors, Air Dryers, Powerful Vacs, Great LED lighting and so on and a consistent operation and CLEAN. LOL.We use the same breaker that we use for the Hi-Pressure pump motor. When Air Dryer is running, pump motor is not... no need to add additional breakers.. Hope that helps. Oh... J.E. Adams has a HOT AIR dryer available... sounds interesting. I like. I’m going to order one to try.. then I can advertise Hot Air Dryer. soonermajic: Dude, if you have 6 SS bays, & are pushing $250k, that is freakin unreal !!! WTh would dare say that quarter of a million dollars is not “GREAT REVENUE”?!!! sparkey: I started with blasto dry and converted a bay to air shammee. I get more compliments from the air shammee. It has more air volume (3 motors, verses 2 with blasto dry). The air shammee is also better for motor cycles because they can direct the air better where they want it. The blasto dry is better for floor mats because you can knife the water
off. Most people don’t use the blasto dry very long after they try it. You have to get the angle and everything right to dry the car very well. CarWashBoy: Thanks.. we just provide EVERYTHING the customer wants.. Modern Premises, LED Lighting, Music, Shinny Powerful Vacs, Full Time Attendant, Air Dryers and so on.. We Charge what the product and service is worth.. If our competition is lower price, so what? the customer wants quality and so much more.. IT’S NOT JUST PRICE.
What to do... {continued } hitting cars. We’d give them a handful of tokens and call it good. Naturally the supplier denied that there was a problem with the guns. mjwalsh: I still say that even with our cameras at the end of bay ... in areas where overhead doors are must ... water droplets could be a problem showing the finer detail of a rascal quickly taping the wand trigger. rph9168: Since you have no camera to see what happened I wonder if the gun was really in the holster when this happened. Did you try to see if the gun can come out of the holster as the customer claims?
Hydrospray
34 • SPRING 2016 •
I.B. Washincars: Yeah, I bought about a dozen GIANT guns a few years ago. What a dangerous POS. Luckily, most of them were junk straight out of the box and I got them swapped out before anyone/ anything got hurt. MEP001: Someone I know got part of a bad batch of Adams guns, and Adams actually paid for damage to a car because it stuck wide open. CarWashBoy: Pay for it. and move on.. Simple.. Earl Weiss: Yep, next thing you know your lines will be longer than they have ever been. Except that they won’t be people wanting to use your place, just people wanting you to pay numb nuts claims. rph9168: It may be more convenient in the short term to pay out nuisance claims but as Earl suggests in the long run you will just multiply claims like this in the future. If your wash is responsible for the damage then you should settle but in cases where customer negligence is the cause then the responsibility is theirs. Don’t be a sucker for false or questionable claims Stuart: I have had some claims we were not negligent but we did offer to pay half of the bill. They had to get the repairs done first and bring us the bill or we have also sent our half directly to the body shop.