Contact information for ICD-10 related issues for the major health plans is below: Plan Name
ICD-10 Contact Information
Aetna
(888) 632-3862
Anthem Blue Cross
(855) 854-1438
Blue Shield of California
(800) 541-6652
Cigna
(800) 88Cigna (882-4462)
Health Net
(800) 641- 7761 or provider_services@healthnet.com
Medi-Cal
For claims related issues, call the telephone service center at (800) 5415555. For global, systemic issues email ICD-10Medi-Cal@xerox.com
Noridian (Medicare MAC)
(855) 609-9960
United Healthcare
Call your provider advocate or (877) 842-3210 or ICD10questions@uhc.com
Still have questions? Visit CMA’s ICD-10 resource center at www.cmanet.org/icd10. In the resource center, you can access CMA’s ICD-10 implementation guide, CMA’s ICD-10 on-demand webinar, and the most recent ICD-10 related news among other resources. CMA members and their staff also have FREE access to our reimbursement helpline at (888) 401-5911 or economicservices@cmanet.org.
Rev. 09/30/15
Questions: Call CMA’s reimbursement help line, (888) 401-5911 or economicservices@cmanet.org
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