WHAT’S NEWS
Please route to: Initial GM Service Parts Warranty
Published weekly by the Dealer Support Group April 24, 2008
LATEST BULLETINS No new bulletins BOSSWeb Tricks & Tips
Accessory Terminal Locations There are two accessory power terminal locations you may be looking for on SpyderTM. One is "un-switched" battery power, and the other is "switched" battery power. Fuse locations for both are found in the front fuse block under the storage compartment lid. The "un-switched terminal" can be found under the service cover inside the storage compartment, plugged to a blank white block, and has Violet / Orange and Black wires. The "switched" terminals are located inside a boot, inside the left front upper shock tower weldment, and have Violet / Yellow and Black wires.
How to open the 08 Can-Am spring and summer promotion banner 1- Click on the banner from the home page 2- It will bring up a file download box, click "run" 3- It will bring up a security warning box, click "run" again 4- A WinZip self-extractor box will come up, click "browse", choose "desktop", and then click "OK" and "unzip". It will unzip 4 PDF files and an Excel sheet on your desktop.
Trouble Shooting Please don’t forget that all recent Technical Update Books contain a handy trouble shooting index for past models. You'll find the index on page 54-56 in the 2008 book. When confronted by service issues on 2002 and subsequent models, check the index to find past Update Books that may help you.
Sport Boats Effortless returns! There is a new program supplier for Sport Boats radios, CD players, and remote controls. If you should run across a Jensen®, Voyager®, or Audiovox® product issue, have your repair technician call ASA's experienced troubleshooting team and they'll help you sort out the problem. Further information can be found on page 9 of the 2008 Seadoo Technical Update book.
D.E.S.S.TM Post Interface Many of you may be using the new MPI-2 now that they supersede the VCK and have been auto-shipped to all Can-Am and Spyder dealers. Please keep in mind that the D.E.S.S.TM Post Interface (529036019) is needed for programming keys on older boats, and the MPI-2 will not allow diagnostic functions on DI models without the interface connected. The Interface was not autoshipped and must be ordered separately. The older VCK will continue to be useful for many years.
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WHAT’S NEWS
Please route to: Initial GM Service Parts Warranty
Published weekly by the Dealer Support Group April 9, 2008
LATEST BULLETINS Can-AmTM ATV: Service Bulletin 2008-11 A) Fault Code Displayed on Gauge B) B.U.D.S. Setting Screen Discrepancies Competition Bulletin 2008-2 DS 450 / Engine Overheat Limp Home Modification Ski-Doo®: Warranty Bulletin 2008-17 (Safety) Fuel Hose Replacement Sea-Doo® PWC: Warranty Bulletin 2008-2 A) Exhaust Hose Coming Off on 255 H.O. B) Supercharger Outlet Hose Coming Off on 255 H.O. Sea-Doo® Sportboat: Service Bulletin 2008-5 Missing Compass in Cluster
Parts and Accessories Managers: We want to hear from you! Complete our Satisfaction Survey by April 16th and you could win $1000 in cash! Go to BOSSWeb's Home page, click on the "Dealer Survey – Parts and Accessories Manager" banner (shown below) and voice your opinion. We want to better serve you and need your feedback to do so. We count on you!
Can I delete a sub user account? No, at this moment it is not possible to delete a sub user account for fiscal reason (Government regulation). However, you can close a sub user account by putting an expiration date in the sub user profile. We are presently looking into a way to hide the sub user account when it is not active. More info to come.
Batteries Please be reminded that you MUST adhere to the proper battery PDI procedure as detailed in the PDI Bulletin. Failure to do so may result in cosmetic damage to your customer's new Spyder® Roadster. We will not accept claims for damaged plastic due to improperly serviced batteries. After filling, the batteries must sit upright so the electrolyte can absorb into the plates. Also see "What's News" from Nov. 21, 2007. You will see a running change to a pre-filled battery coming soon.
Xenon lighting system & Fog Light kit If the Xenon lighting system & Fog Light kit are both installed as accessories, the customer will need to purchase the optional wiring harness part number 710001327. Other wise there will not be enough wire plugs for the system to work. This is listed in both sets of instructions. The part numbers for the optional kits are as follow: Xenon Lighting System 219 400 083 Fog Light Kit 219 400 084
Dealer Certification
PROGRAM
DUE APRIL 15TH!!! 2008-2009 SKI-DOO MEDIA PLAN
Safety Recall Please be sure campaign 2008-0002 is completed on all of your applicable Spyders®. This is a SAFETY campaign, and should not be over-looked. See Roadster Warranty bulletin 2008-2
®, ™ and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates. CONFIDENTIALITY NOTICE This e-mail transmission contains confidential information and may be legally privileged. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED.
WHAT’S NEWS
Please route to: Initial GM Service Parts Warranty
Published weekly by the Dealer Support Group Page 1 of 2
October 2, 2008
LATEST BULLETINS TM
Can-Am ATV: Service Bulletin 2009-8 Throttle Plate Opening
2009 Ski-Doo® Technical Update Exam After receiving the 2009 Ski-Doo Technical Update book, at the one-day school or in the mail after schools are finished, the following exam MUST be compleated no later than December 31, 2008. Course 52006 - 2009 Ski-Doo Technical Update Course 52506 – 2009 Ski-Doo Mise à jour technique
550 Fan Summit Calibration Don't forget the 550 Fan Summits are calibrated for 6000 ft. If not ridden at this altitude the clutching AND carburetor jetting must be changed at the time of PDI!!! This is the selling dealer's responsibility. Failure to do so will likely cause engine damage that is NOT covered under warranty. Starting with 2006 MY (model year) we have added a large removable Mylar decal to the speedometer to remind customers and technicians of this fact
Important Technical Training Info In June 2008, every Roadster dealership was autoshipped a training package. This material provided critical information for every dealership including those who had received earlier training. The material is the most accurate and includes valuable SE5 training not before presented. You must have someone at your dealership complete this training no later than October 31st to ensure and demonstrate your expertise and authority as a trained Roadster repair and service facility. DVD Volume 7 Can-Am Roadster Technical Overview / Roadster Can-Am P/N 219 701 329 Can-Am Roadster Technical Overview Workbook P/N 219 600 032 /
You can order these items if you cannot locate your Roadster materials using the part numbers above.
New Version P2.3.21 This new version merges all previous versions and product lines into one version. It is no longer necessary to use different B.U.D.S. version for different product lines. It is now available on BOSSWeb, go to: ComCenter = Document Document Type = Diagnostic Software Category = B.U.D.S. As always it is a good idea to keep at least the previous version on your computer until total validation is done with the new version.
To demonstrate the training is complete, log on to the BRPTI training site and complete the following course. Course 56002 - Can-Am Roadster Technical Overview (DVD 7) To achieve Technician Status in Roadster you may also use your Original set of technical DVDs 1-5 to complete the following exams on BRPTI: Course 0050 Can-Am Roadster Technician Level (DVD 1-5) Due date for Roadster training is October 31, 2008.
®, ™ and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates. CONFIDENTIALITY NOTICE This e-mail transmission contains confidential information and may be legally privileged. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED.
WHAT’S NEWS
Please route to: Initial GM Service Parts Warranty
Published weekly by the Dealer Support Group Page 2 of 2
October 2, 2008
Selling Demo Units When selling a demo unit to a customer please note that the demonstrator sales form & change of ownership form need to be filled out and forwarded to your regional sales coordinator in order to complete the change of ownership and render the unit eligible for current promotions. The following forms can be found on BOSSWeb in your dealer binder under dealer /consumer forms as follows: Demo Sales Form................................................5-3 Change of Ownership Form................................ 5-4
SKI-DOO 2009 – popular part numbers
Shop manuals P/N Model ETA 219100330 REV XP/XR™ 2 stroke mid November 219100332 REV XR™ 4-stroke 1200 end of December REV XU™ end of January 2009 219100334 PS: One free copy will be auto-shipped automatically to your dealership around the mentioned dates.
800R rebuilt short block MY 2009 2008 2007 & prior
Chassis REV-XP™ REV-XP™ REV®
P/N N/A this season 421000650 421000645
Belts P/N 417300197 417300383 417300377 605348425 415060600 417300288 417300326
Engine 500SS / SUMMIT 600 carb / Legend V800, Tundra V800 all 600 HO E-tec, all 1200 4-tec, MXZ® 800R SUMMIT® 800R all Skandic® & Expedition® models except Tundra™ all 550F MXZ®X® 600 RS RACING Tundra™ 300F
Spark plugs P/N Type Engine 512060354 BR10ECS 500SS, 600 carb 415129375 PZFR6F 600 HO E-TEC 512059552 BR9ECS-5 MXZ® X 600 RS RACING 415129429 CR8EKB 1200 4-TEC 512060029 BR8ECS 0.8MM Expedition® TUV 600 HO SDI 414961100 BR9ES all 300F & 550F 707000246 DCP-R8E all V800 ®, ™ and the BRP logo are trademarks ofBR9ECS-8 Bombardier Recreational Products Inc. or800R its affiliates. 415128524 CONFIDENTIALITY NOTICE This e-mail transmission contains confidential information and may be legally privileged. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED.
WHAT’S NEWS
Please route to: Initial GM Service Parts Warranty
Published weekly by the Dealer Support Group September 18, 2008
LATEST BULLETINS Can-AmTM ATV: Warranty Bulletin (SAFETY) 2009-2 DS 90TM XTM Engine Tether Shutoff Switch Can-AmTM Roadster: Warranty Bulletin 2008-4 GS Wheel Trim Ring
Drive Axles Shipping We will start shipping drive axles to early snowfall areas this week. If looking in BOSSWeb you will find a shipping date of December. Please be assured you will start to see axles well before this date though an exact date yours will be shipped is hard to tell as we will ship smaller quantities to all dealers as they become available from our supplier.
E-TEC® Spark Plugs Proper orientation or "indexing" is critical for an E-TEC® engine to perform properly. Please make sure you are using spark plugs received from BRP p/n 415129375 as these are specially indexed for the E-TEC® engine. If using plugs from any other supplier special care will be needed to "index" the sparkplugs properly.
Service Managers: We want to hear from you!
Complete our Satisfaction Survey by September 28th and you could win $1000 in cash! Go to BOSSWeb's Home page, click on the "Dealer Survey – Service Manager" banner (shown below) and voice your opinion. We want to better serve you and need your feedback to do so. We're counting on you!
Bombardier Recreational Product's Guide to Service Fundamentals and Principles This 480 page book is the only textbook of its kind as it teaches basic theory and principles, using BRP's products as examples. Your technicians can learn the basics while applying the knowledge directly to our Products. It was sent to your dealership free of charge as part of your BRPTI training kit. This valuable text book should be kept in a place where all technicians will have access to it so they can refer to it when questions arise. Please read "the book" and share it with all your employees. Part number of the book is 484800168 (English) and a picture of the cover is below.
When replacing the GBPS (gearbox position sensor) on a Spyder™ Roadster it is not necessary to remove the countershaft sprocket. The 2008 Service Manual incorrectly states it must be removed yet the flat rate (0.3 hr) does not include sprocket removal. The 2009 Service Manual will be corrected.
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WHAT’S NEWS
Please route to: Initial GM Service Parts Warranty
Published weekly by the Dealer Support Group August 29, 2008
Dealer Certification
LATEST BULLETINS Ski-Doo®: Service Bulletin 2009-6 Spring Chart Sea-Doo® PWC: Service Bulletin 2008-9 Battery Care Reminder
Axle Caps Spyder™ Roadsters produced prior to June 2008 were shipped without rear axle caps. We have auto shipped caps in sufficient quantity to retrofit all Spyder™ GS units delivered to your dealership. These caps have been shipped and will arrive at your dealership within the next few days. Please install them on your customers Spyder™. If more caps are required, they may be ordered directly from PAC (Right – 705501022, Left – 705501081)
Three Roadster Items Now Available • • •
The sporty looking, great sounding, lighter weight Performance Silencer exhaust system 219400073 The cast aluminum, polyurethane padded passenger Adjustable Backrest with up to 5 cm of forward and rear adjustment 219400082 The Rear Sport Rack required to install the backrest featuring a unique mounting system that allows the backrest to click in instantly 219400081
PROGRAM
2008 Certification Program Reminders Can-Am™ Roadster Technical Overview (DVD 7) is due by August 31, 2008 Can-Am™ Roadster Technician Level (DVDs 1-5) is due by October 31, 2008
New B.E.S.T. Price Lists Effective September 1st!! Your current B.E.S.T. price lists are no longer valid since September 1st. Do take a moment to go to BOSSWeb / ComCenter / B.E.S.T. Guide and print our latest price lists! When you sell a B.E.S.T. plan, do not forget to fill out a B.E.S.T. contract form (P/N: 484800210 in the USA and 484800212 in Canada) and register the service contract on BOSSWeb. You can also order our customer brochures (P/N: 219700533 in the USA and 219700709 in Canada), desk mats (P/N: 219701170 in the USA and 219700535 in Canada) on BOSSWeb or by calling our team at 1800-366-6992.
QRS Adjuster Tool We still have in stock quite a few "shop grade" QRS adjuster tools for the polymer style belt deflection adjusters found on 2008 and early 2009 Rev XP™'s. The part number is 529036127.
Place your orders on BOSSWeb today!
®, ™ and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates. CONFIDENTIALITY NOTICE This e-mail transmission contains confidential information and may be legally privileged. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED.
WHAT’S NEWS
Please route to: Initial GM Service Parts Warranty
Published weekly by the Dealer Support Group August 14th, 2008
LATEST BULLETINS Can-AmTM Roadster: Warranty Bulletin 2008-3 Parking Brake Pedal
Dealer Certification PROGRAM 2008 Certification Program Reminders Mandatory section online exams: • Course # 81010 Sales • Course # 81011 Financial • Course # 81012 Service • Deadline: Nov 30th CSI online exam (course # 81009): • Must complete exam to complete CSI criteria • Deadline Nov 30th
Sport Boat wiring diagrams Please note that we omitted to mention the 150 Speedster™ and 180 Challenger™ model on the cover page of the 2008 Sea-Doo® Sport Boats wiring diagram booklet but the diagrams are included in it.
Trouble Shooting Please don’t forget that all recent Technical Update Books contain a handy trouble shooting index for past models. You'll find the index on page 54-56 in the 2008 book. When confronted by service issues on 2002 and subsequent models, check the index to find past Update Books that may help you.
Signage: • If you have received your signs from our supplier, please send us your pictures at brp-certphotos@brp.cpm. Warranty Campaigns: • Completion of minimum 65% of campaigns with a "start date" between Sept 1st 2007 and Sept 1st 2008. • Measurement date: Nov 30th 2008 2008-2009 Spader Schedule is now available on their website: www.spader.com.
Parking Brake
One Day Technical Update School As you may or may not know, we are doing regional Ski-Doo update schools this year. If you have not seen a registration form that we have faxed to each dealership, please look at the "alerts" on the front page of BOSSWeb. Be sure to get you registration in soon.
As you can see in our LATEST BULLETINS section, we have published a Warranty Bulletin concerning the parking brake. We are also calling each of your dealerships and asking that you concentrate on the SE5 models at this time. There is a limited number of SE5's in the field so we are also asking you to control your parts orders. Parts are coming from supply on a regular basis, but in order to reduce the risk of creating a back order, please spread your orders over a reasonable time period that matches your projected completion rate. Again, please concentrate on the SE5 first.
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Thank you very much for your reading. Please Click Here. Then Get COMPLETE MANUAL. NO WAITING
NOTE: If there is no response to click on the link above, please download the PDF document first and then click on it.
WHAT’S NEWS
Please route to: Initial GM Service Parts Warranty
Published weekly by the Dealer Support Group Page 1 of 1
July 31st, 2008
Dealer Certification
LATEST BULLETINS
PROGRAM
No bulletins this week
2008 Certification Program Reminders
.
Minimum Requirements Computer technology is moving forward at an aggressive pace. Many of the issues we face together can be traced directly to out-dated equipment and software. Please take the time to read the alert posted on your home page of BOSSWeb to fully understand theses challenges. This is a "must read". The name of the document is: Minimal Requirements
Valve Adjustment Some customers may be approaching a mileage where their Spyder is due for a valve clearance adjustment, or inspection. In order for you to be prepared for this, you need to stock an assortment of valve shims. The shims most frequently used are in the 2.6 to 2.8 millimeter range, so if you at least stock this range of shim you should be covered. It is not necessary to stock all of the available shims.
Beep, Beep, Beep Many of you are now receiving your first SE5 electric shift models. Please be aware that when you shut down an SE5 engine without applying the parking brake the warning beeper will sound for approximately 20 seconds. This is to warn the customer that his Spyder could potentially role downhill until the parking brake is set. Stopping it in gear is not effective as on SM5 because of the centrifugal clutch.
Mandatory section online exams: • Course # 81010 Sales • Course # 81011 Financial • Course # 81012 Service • Deadline: Nov 30th CSI online exam (course # 81009): • Must complete exam to complete CSI criteria • Deadline Nov 30th Signage: • If you have received your signs from our supplier, please send us your pictures at brp-certphotos@brp.cpm. Warranty Campaigns: • Completion of minimum 65% of campaigns with
•
a "start date" between Sept 1st 2007 and Sept 1st 2008. Measurement date: Nov 30th 2008
2008-2009 Spader Schedule is now available on their website: www.spader.com.
Wake Ballast System: Further to the 2008 Sea-Doo® Catalog update zip bulletin, this is just a quick reminder that the Wake Ballast System 295501072 part number has been cancelled and has been replaced with the following part numbers: 295100322 – GTX, RXT (2006 – 2008) and 295100334 – GTX, RXT (2002-2005). The board rack as well at the electric VTS are not included in this system. Please refer to the instruction sheet for the concerned kit for more details
®, ™ and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates. † Trademark of Castrol Limited used under license. CONFIDENTIALITY NOTICE This e-mail transmission contains confidential information and may be legally privileged. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED.
WHAT’S NEWS
Please route to: Initial GM Service Parts Warranty
Published weekly by the Dealer Support Group July 24th, 2008
Page 2 of 2
In the last few weeks, we d about flat rates, how they are compiled and the importance of using the appropriate job code. This week, we will discuss how to submit multiple repair claims on one vehicle. First, how do I submit for multiple repairs? In order to add a repair you only need to click on the of the Trouble part number line:
sign at the end
When you add a repair it will say Repair 1 of 2 and the number will change with the number of repairs you add. Second, when do I submit for multiple repairs? When you do more than one repair in different systems or different areas of the unit; by doing a multiple repair claim you will be able to claim for the appropriate job code for each repair. Many dealers choose to submit 1 repair for multiple repairs done on a vehicle and use one job code and then lump all the remaining labor on the extra labor line. By doing this you greatly increase your risk of being cut on your warranty claim since the logic between the job codes and the parts required for the multiple repairs will only show as a lump operation. If you have any other questions concerning multiple repair claims contact the Warranty Department at (800) 3619980 (Canada) or (800) 366-6992 (US), select 3 for Warranty and then 5 for Policies and Procedures.
Change of ownership/ address BRP receives change of ownership requests and change of address requests regularly. You can help us keep registration information updated by completing the modifications online on BOSSWeb under the Sales tab. Don't hesitate to verify your customer information when servicing their vehicle, and make the required modifications. BRP uses this information to reach vehicle owners when releasing Safety campaigns but also when sending advertising material. In both situations, your dealership will benefit of future business opportunities.
®, ™ and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates. † Trademark of Castrol Limited used under license. CONFIDENTIALITY NOTICE This e-mail transmission contains confidential information and may be legally privileged. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED.
WHAT’S NEWS
Please route to: Initial GM Service Parts Warranty
Published weekly by the Dealer Support Group July 17th, 2008
Page 1 of 2
LATEST BULLETINS Ski-Doo®: Predelivery Bulletin 2009-2 REV-XPTM Predelivery Inspection Can-AmTM Roadster: Predelivery Bulletin 2008-1 Rev.2 Can-AmTM SpyderTM GS Predelivery Inspection
Use of appropriate job codes In the last few weeks, we have been talking about flat rates and how they are compiled. This week, we will discuss the importance of using the appropriate job code which will pay you the accurate flat rate when filing a warranty claim. With some manufacturers, you need to compile all the job codes and then submit for the total time. BRP has simplified this process by combining the job codes so you will only be claiming for the longest lasting operation as per the repair procedure in the Shop Manual. By claiming the job code for the longest lasting operation you will greatly reduce the risk of being cut on the claim. So remember that with BRP, FLAT RATE TIME IS NOT CUMULATIVE. You must use the job code for the longest lasting operation. If you have any questions concerning flat rates and job codes contact the Warranty Department at (800) 3619980 (Canada) or (800) 366-6992 (US), select 3 for Warranty and then 5 for Policies and Procedures.
Brake Noise Although some brake noise or "squeal" can be considered as normal in almost any vehicle, we have had reports of "excessive" brake noise from some of our Roadster customers. We want you to know that we are fully aware of the situation and are currently working with our Engineering team to find solutions. In the interim, we have discovered that it is possible to drastically reduce the brake noise in severe cases, by using commercially available automotive products designed to address such complaints. We are hereby authorizing you to use these products in order to satisfy any customers you may have with the complaint. We have found that in the US, a product made by CRC works very well. Avoid the aerosol types as they are much thinner in viscosity. Following the brake pad replacement procedures outlined in the shop manual remove the pads and apply the material only to the contact areas on the back side of the pads. Naturally avoid getting any material on the brake pad surface or brake discs. The time allowed to perform this will be .7 hours and may be claimed on a normal warranty claim.
Parking Brake We also receive reports from customers experiencing parking brake difficulties. Be sure to maintain the parking brake adjustment per the shop manual or training DVD, and also use a spray lube to clean and lubricate the brake locking mechanism. This will keep the brake operating as designed. Be sure to instruct customers to not "over apply" the brake. Only set it tight enough to prevent the vehicle from rolling. When releasing the brake, be sure to let it return "sharply" so that it can reset the ratchet locking device.
®, ™ and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates. CONFIDENTIALITY NOTICE This e-mail transmission contains confidential information and may be legally privileged. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED.
WHAT’S NEWS
Please route to: Initial GM Service Parts Warranty
Published weekly by the Dealer Support Group July 17th, 2008
Page 2 of 2
The top 10 most wanted list Here is a list of our 10 most popular part number requests according to calls received from the dealer network from March to June: 1) Watercraft ladder for RXP®, GTX† 4-TEC®, GTX† DI 2002, RXT® & RXT®-XTM: 295100307 (check the instruction sheet on BOSSWeb for additional parts needed for the RXT®-XTM). 2) Watercraft cover for 2-stroke GTX†, GTX† LTD, GTX† RFI, GTX† DI 1996-2003 and 2-stroke GTI™ 1997-2000: 280000389 3) Retractable Ski-Pylon for GTX† 4-TEC and RXT® (but not for RXT®-X®): 295100251. Please note that BRP does not offer a retractable ski-pylon for the RXT®-X® this year. This accessory is being developed for MY 2009 only. Additional parts are required for the following 2 applications: 2002 GTX† 4-TEC® – 274001036 (exhaust hose), 2003 GTX† 4-TEC® supercharged – 274001066 (exhaust hose) 4) Windshield kit for Outlander™ 400 2003-2008: 703500444. 5) Spyder® shop manual: 219100283 6) Supercharger rebuilt kit for 215 hp BVIC with titanium coated steel washers: 420881100 7) Depth sensor for GTX† 4-TEC® & RXT® 2003-2008, GTI™ 2008, RXT®-X® 2008: 295100324 8) 2008 Sea-Doo® shop manual: 219100313 (still no ETA) 9) 2004 ATV Outlander™ shop manual: 219100180 10) Sport Boats cover for 150 Speedster® & Sportster® 4-TEC® 2003-2008: 280000387
For increased efficiency, and to give you the opportunity to offer the best support to your customers, BRP offers you exclusive and direct contact to various departments such as parts, technical, sales, technology and consumer services, and prioritizes calls, even at the consumer service level. Please post near your phones, the contact numbers found in Section 1 of any Technical Update Book under the heading "It's Easy to Reach Us." Keep in mind also that our consumer services representatives are not trained to answer questions that are technical or related to parts and sales; thus, consumers calling BRP on these subjects will be redirected to contact your dealership in order to increase your business opportunities.
®, ™ and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates. † Trademark of Castrol Limited used under license. CONFIDENTIALITY NOTICE This e-mail transmission contains confidential information and may be legally privileged. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED.
WHAT’S NEWS
Please route to: Initial GM Service Parts Warranty
Published weekly by the Dealer Support Group June 5th, 2008
LATEST BULLETINS Can-Am™ ATV: Predelivery Bulletin 2009-1 DS250® Predelivery Inspection Predelivery Bulletin 2009-2 Outlander TM and Renegade TM Predelivery Inspection Predelivery Bulletin 2009-3 DS70 TM / DS90 TM / DS90 TM X TM Predelivery Inspection Service Bulletin 2009-1 Batteries Activation, Charging and Maintenance Service Bulletin 2009-2 B.U.D.S. Software and Communication Tools Warranty Bulletin 2009-1 A) Operator's guide B) Missing mirrors – European community only Sea-Doo® Sportboat: Warranty Bulletin 2008-2 Shifter / throttle mechanism improvement
Invalid Variant ®
During PDI of 2008 Sea-Doo 's, or shortly thereafter, you may encounter the message Invalid Variant type Conversion while trying to communicate with B.U.D.S. 2.3.17. This message will prevent you from communication and therefore you will be unable to program keys, add the customer's name or perform diagnostic functions. If you encounter this, go to BOSSWeb and download B.U.D.S. version 2.3.19. Another option if you have a customer waiting is to unplug the instrument cluster and re-read the MPEM data. When finished with B.U.D.S. plug the cluster back in.
Warning, Enter Model Number TRAINING COMING! Within a few days you will be receiving two separate training materials for the Can-AmTM Roadsters. Technical DVD Vol. 7 and the Can-AmTM Roadster Technical Overview workbook will be arriving in separate envelopes. Also a Roadster exam will be placed on the B.R.P.T.I. training site. Please read the letters enclosed with both mailings for instructions on how to complete the training. You will need the DVD, a Shop Manual (previously shipped), and the Workbook all together at one time. Watch your mail box and enjoy the DVD!
Fuel Level Sensor Test If you need to test the fuel level sensor on SpydersTM, the following test procedure may be used. The testing may be performed between the Blue wire [terminal A] at the pump and the Black/Beige wire [terminal D] at the pump. Fuel level empty should be approx. 290 ohm resistance Fuel level full should be approx. 80 ohm resistance
When programming a new ECM for any 4 Tec PWC, be sure to list the proper model number on the vehicle page in BUDS After registering the VIN number & engine number, the screen will open & ask for the proper model number. The screen will also allow you to enter S BOAT at that time. Do not do this unless it really is a Sport Boat. S Boat is for Sport Boats and will deactivate the speedometer mode of the ECM for a PWC. This is a 1 time entry and can not be changed after the initial entry. Be sure to enter the proper model number. If you have accidentally deactivated a speedometer in this way, contact a Service Representative.
"SENSOR" As you are summarizing watercrafts please be reminded that the cluster warning "SENSOR " will show on units that have a depth finder & are run when out of the water. See page 3-19 in the 2004 Tech Update Book.
®, ™ and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates. CONFIDENTIALITY NOTICE This e-mail transmission contains confidential information and may be legally privileged. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED.