Milwaukee County Zoo 2020 Annual Report

Annual Report

2020

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VISION The Milwaukee County Zoo will be a zoo of renown with a reputation as a leader in animal management, conservation, research and education within a wholesome recreational environment enjoying the admiration of the citizens of Milwaukee County as well as all zoo guests and other zoos of the world.

MISSION STATEMENT The Milwaukee County Zoo will inspire public understanding, support and participation in global conservation of animal species and their environment by creating a unifying bond between our visitors and the living earth and provide an environment for personal renewal and enjoyment for our guests by: • Contributing to worldwide animal management, conservation and research efforts; • Fostering sound physical, psychological and social development for the animal groups in our care; • Sharing our knowledge with the intent to reinforce the human-animal-earth bond; • I mproving the quality of our professional development, administration and operating environment; • Striving for the financial self-sufficiency of the organization; • Continuing the public-private partnership with the Zoological Society of Milwaukee.

TABLE OF CONTENTS

VISION Pacific Octopus

Address from the County Executive ............................ 3

Zoo Staff Conservation & Research Projects .........17

Letter from the Director.................................................. 4

Additional Conservation Efforts ..................................19

Special Exhibit ..................................................................... 6

Administration, Finance & Operations ......................24

Animal Management & Health Division ...................... 7

Operating Expenses ........................................................34

Animal Health & Nutrition .............................................14

Zoological Society of Milwaukee ................................37

Conservation, Research & Propagation Programs....16

County Executive & Board of Supervisors ...............41

ON THE COVER: Hippopotamus

LETTER FROM THE

DIRECTOR

The year 2020 was certainly a challenging time for our Zoo, like so many other organizations and institutions, as we confronted a global pandemic.

To mitigate the spread of COVID-19, the Zoo closed for three months – from mid-March through mid-June. Due to the persistent and dedicated work of so many staff, we were able to re-open with limited capacity. We also faced the cancellation of almost all special events and programming for the Zoo and the Zoological Society. We continue to adhere to health and safety guidelines as we move through 2021.

Gratefully, we were able to open the Dohmen Family Foundation Hippo Haven, which serves as Phase II of Adventure Africa. The exhibit was 10+ years in the making and MCZ is now one of 12 zoos in the country to display hippos underwater. The 60,000-gallon underwater viewing pool and substantially expanded land habitat were well received by visitors and hippos alike!

Significant animal births included a female snow leopard named Milja. Born in May to first-time parents, mom, Orya, and, dad, Asa, it marked the first snow leopard cub birth here since 2014.

We hosted the outdoor summer exhibit Dinosaurs Unearthed, sponsored by Sendik’s Food Market, featuring life-size recreations of a variety of dinosaur species, all of which moved and rumbled realistically in their prehistoric habitat.

We continued to work with the new County Executive, David Crowley, on the strategic plan to recognize and resolve the County’s racial inequities, striving to ensure Milwaukee is the healthiest County in Wisconsin.

We thank and congratulate the following staff who retired during 2020: Veterinary Technician Lead Joan Maurer; Associate Accountant Ivana Miles; Admissions & Transportation Supervisor Mike Garcia and Zoo Area Supervisor Celi Jeske.

Especially in these trying times, we are appreciative for the continuing support from the county executive, the county board and the Zoological Society and its partners.

Please read on for additional highlights.

MCZ History For a complete history, visit milwaukeezoo.org

Charles Wikenhauser Director

1892

MCZ started as miniature mammal and bird display in Washington Park

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5

African Elephants

1910

The Zoological Society was founded, lending financial support to the Zoo

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2020

SPECIAL EXHIBIT Dinosaurs Unearthed

Sponsored by Sendik’s Food Markets The mighty robotic dinosaurs continued to excite and delight visitors in the summer of 2020.

The exhibit was displayed entirely outside and featured more than 20 rumbling, robotic creatures taking center stage, in a lush and tropical habitat.

The “Jurassic-fantastic” world let visitors come face to face with life-size recreations of some of the most spectacular animals to have roamed the earth.

1958

MCZ moved to its present location

Dinosaurs Unearthed

ANIMAL MANAGEMENT & HEALTH DIVISION 6

African lion

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MAJOR ANIMAL CARE AREAS: • Reptiles and Aquaria • Primates and Small Mammals • Birds and Family Farm • Large Mammals • Animal Health and Nutrition

ANIMAL DIVISION POPULATION On Zoo Grounds

On Dec. 31, 2020 the Milwaukee County Zoo animal population included:

To ensure a rich and fulfilling life, each area employs an enrichment program specific to the particular needs of the animals.

MAMMALS Species: 71 Specimens: 319

BIRDS Species: 87 Specimens: 299

REPTILES Species: 43 Specimens: 73

RESPONSIBILITIES: • Management, health, husbandry, propagation and exhibition of the animal population

AMPHIBIANS Species: 10 Specimens: 28

FISH Species: 81 Specimens: 1,422

INVERTEBRATES* Species: 38 Specimens: 72

Total Species: 330 | Total Specimens: 2,213

*Count does not include honeybee colony because it is a seasonal colony

Out on Loan MAMMALS Species: 10 Specimens: 30

The animal population owned by the Zoo and on loan to other zoological institutions included: BIRDS Species: 1 Specimens: 2

REPTILES Species: 6 Specimens: 7

Total Species: 17 | Total Specimens: 39

• D esign and operation of the associated facilities and exhibits • Support and participation in conservation and research programs at the Zoo and internationally • Share knowledge with the intent to reinforce the human-animal-earth bond • Maintain records and permits • Manage the Zoo library

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REPTILES & AQUARIA AQUATIC AND REPTILE CENTER

In 2020 the Aquatic and Reptile center added false water cobra and cuttlefish to the population. The red-bellied piranha group grew from three to seven thanks to our partners at the Brookfield Zoo. The larger group now reside in the African Lakes habitat.

Updates to the behind-the-scenes areas continued as improvements were also made to the holding areas.

Arapaima Waldrapp Ibis

BIRDS & FAMILY FARM AVIARY

The arapaima moved from their holding areas to the Amazon River habitat. As they continue to grow, they’re quickly becoming true river monsters.

The Aviary continued its mission to support breeding programs throughout the country. We successfully hatched out five chicks from four different species, all parent-raised on exhibit. Eleven birds comprising eight species were shipped to other zoos. We also acquired 12 new birds representing eight species, and three of those, the African spoonbill, helmeted curassow and the violaceous euphonia, are new to the population.

The Cinereous vulture population continued to grow in the Winter Quarters area. We’re proud and humbled to have the largest flock in North America -- a total of nine vultures, and more vultures together (five), than any other North American zoo has in total.

NORTHWESTERN MUTUAL FAMILY FARM After a fast start with 19 Nigerian dwarf kids joining the Farm herd in spring, like most of the world, things slowed down considerably. We had two cow births later in the year, a red and white Holstein and a black and white Holstein. Without visitors, we did not have a Birds of Prey Show, and no live, in-person Education classes. However, we did support the Zoological Society with several virtual opportunities throughout the year. We’re all looking forward to a better 2021!

Nigerian Dwarf Kid

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LARGE MAMMALS

Big Cat Country, North America, Pachyderms/Giraffe, and Africa/South America Hoof Stock/Camels

BIG CAT COUNTRY

Lionesses Sunny and Amali moved to the Louisville Zoo; and three lionesses Patty, Eloise and Amira arrived from the Sedgwidk County Zoo in Wichita, Kansas.

Snow leopard Milja was born in May to first-time parents, Orya (mom), and Asa (dad). At 5 months old she could navigate the outdoor habitat and spent much of her time following and learning from Orya.

In October, one of our female cheetahs, Kira, was humanely euthanized. At just shy of 17 years old, she was experiencing mobility and quality of life issues.

Cheetah

MCZ Major Milestones

1960s Snow Leopard

Addition of the Children’s Zoo and Animal Hospital

Completion of the Aquarium/Reptile Building Building, Small Mammals Building, Primate Building, Giraffes, Monkey Island and Polar and Brown Bear Exhibits

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Harbor Seal

NORTH AMERICA Male harbor seal, Bosco, was born in June to mother, Sydney, and father, Ringo. Sadly, Sydney died unexpectedly a few days after Bosco was born. Animal care staff tended to Bosco over several weeks, handraising him to become a strong, independent member of the group. He continued to grow and progress, now thriving in the habitat with our other two seals, males Milo and Ringo.

1970s

Addition of the Children’s Zoo and Animal Hospital

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Hippo Exhibit

PACHYDERMS/GIRAFFE The Dohmen Family Foundation Hippo Haven opened, offering the Nile hippos a larger and cleaner habitat, due to the state-of-theart filtration system for the 60,000-gallon pool and underwater viewing.

African elephant, Belle, who arrived at MCZ in 2019, was fully introduced inside the Elephant Care Center to resident elephants Brittany and Ruth Two male red river hogs arrived from the Dallas Zoo. Littermates, Mort and Dudley, moved into the former indoor Elephant habitat, enjoying an outdoor area in the warmer months. Three additional guineafowl also joined the African Forest habitat with the bongo.

AFRICA & SOUTH AMERICA HOOF STOCK/ CAMELS

Red River Hogs

Our Bactrian camel calf from 2019, Jethro, moved to a new home at Safari Lake Geneva. And our Baird’s tapir, Harley, passed away in July, at 23 years old.

We said goodbye to longtime residents: caribou, Edan, at 12 years old; and elk, Comanche, who was 21 years old, and an iconic animal at the Zoo. Sadly, the yellow-backed duiker, Aria, succumbed to pneumonia during the year as well.

1980s

Completion of the Peck Welcome Center, Wolf Woods and underwater viewing in the Polar Bear and Sea Lion Exhibits

PRIMATES AND SMALL MAMMALS

Japanese Macaque

APES OF AFRICA, PRIMATES OF THE WORLD & MACAQUE ISLAND We welcomed the arrival of a young, female, black and white colobus monkey who has an SSP breeding recommendation with our male. In May, a female Japanese Macaque, Nikko, was born to first-time mom, Rikka.

The indoor Gorilla habitat in the Apes of Africa building underwent major renovation and was closed for several months in 2020. Changes were made to adhere to the current recommendations from the Gorilla SSP, including a redesign of the walls from a height of 12-feet to 15-feet. A large planter pocket was converted to a mulch biofloor which increased the animal space by 900+-square-feet.

Due to the potential health risk to our primates for contracting COVID through public air space, the Primates of the World building was closed to the public for most of 2020. Apes of Africa was closed to the public for some time but re-opened with limited capacity.

1990s

Renovation of the Aviary and Primates of the World, and completion of Apes of Africa

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Hoffman’s Two-Toed Sloth

SMALL MAMMALS

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The Small Mammals building welcomed the arrival of a male prehensile-tailed porcupine as an SSP breeding companion for our female. This is MCZ’s first such recommendation for the species.

A female Hoffman’s two-toed sloth also joined the residents in Small Mammals.

Nentas arrived from the Woodland Park Zoo in Seattle, and at 25 years old, keepers are cautiously optimistic she may become a breeding companion for male Fezzik.

We also added a female red ruffed lemur and a male golden lion tamarin to the population.

Small Mammals was proud to announce a cotton-top tamarin birth in November.

Born to first-time parents, mom, Javi, and dad, Zi, male Atticus settled in well to his new family. Cotton-top tamarin are one of the most endangered primates in the world, and found only in the northern region of Colombia, in tropical dry forests.

November births also included a Mohol galago.

Sadly, we said goodbye to two residents this year: female North American river otter, Emerald, and male red ruffed lemur, Morombe.

Due to the potential risk to our primates for contracting COVID, the Small Mammals building was closed to the public for most of 2020.

Mohol Galago

Cotton-top Tamarin

2003

Completion of Animal Health Center

ANIMAL HEALTH & NUTRITION ANIMAL HEALTH CENTER Manages the medical care, preventive health and nutrition programs of the entire animal population.

The Animal Health Center (AHC) staff’s goal is to improve animals’ lives by keeping them healthy and active.

The focus is preventive medicine to avoid illness and ensure healthy habitats and environments.

Many animals are housed throughout the year -- either in quarantine or for treatment As a renowned zoological medicine training hospital, AHC programs include a 1-month externship for fourth-year veterinary students and a 3-year Zoological Medicine Residency, which trains veterinarians in the zoo and exotic animal medicine field.

Three clinical medicine residents rotate annually for training at MCZ, through the University of Wisconsin-Madison School of Veterinary Medicine and the International Crane Foundation in Baraboo, Wisconsin.

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ANIMAL COMMISSARY

African Elephant

Receives, evaluates and stores most of the animal food/supplies before daily delivery to animal areas

SUPPORT OPERATIONS ANIMAL RECORDS

AZA-accredited zoos keep up-to-date records for each animal, from birth to death. The registrar manages the database, overseeing the sharing and use of the data.

Information observed daily by the animal care staff is recorded in an electronic database, the Zoological Information Management System (ZIMS), the largest global animal management network. Thousands of entries are added annually to the database’s 10 million+ animals.

LIBRARY & ARCHIVE The research Library (books and academic/scientific periodicals) and Archive (preserved materials crucial to the history of our Zoo and U.S. zoos), provide information resources to Zoo staff, the Zoological Society staff, Zoo Pride volunteers and the public.

2004

Completion of Karen Peck Katz Conservation Education Center

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CONSERVATION, RESEARCH & PROPAGATION PROGRAMS

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Animal care professionals at MCZ contribute to a diverse portfolio of conservation, research and reproduction programs at local, national and international levels. Our collaborations with other conservation-focused organizations are of significance. They bring strength and stability to the programs, as well as to the conservation community as a whole.

These programs are funded by the Zoo trust funds, the Zoological Society and from Zoo guests who opt to “Round Up for Conservation” at Zoo cash registers.

CONSERVATION & RESEARCH PROGRAM COLLABORATIVE SUPPORT Wildlife Trafficking Alliance

Global

Mabula Ground-Hornbill Project

South Africa

Turtle Survival Alliance

Global

Madagascar Fauna & Flora Group

Madagascar

Bat Conservation International

Global

Pat Gives Back

Belize

Polar Bears International

Pan-Arctic

Proyecto Tití

Colombia

International Elephant Foundation

African and Asia

Humboldt Penguin Conservation

Peru

International Rhino Foundation

Africa and Asia

Project Golden Frog

Panama

Baird’s Tapir Survival Alliance

Central & South America

Rock Iguana Conservation

Jamaica

Bushfire Emergency Wildlife Fund

Australia

Rock Iguana Conservation

Grand Cayman

Snow Leopard Trust

Nepal

Marmot Recovery Project

Canada

AZA Tiger Conservation Campaign Amur Tiger Project

Russia

Florida Reef Tract Rescue Project

Florida

Orangutan Outreach

Borneo and Sumatra

DNR Bureau of Endangered Resources Herp Fund

Wisconsin

Bornean Orangutan Survival Foundation

Borneo

Migratory and Resident Avifauna Study

Zoo

Lola Ya Bonobo -- Bonobo Sanctuary

Democratic Republic of Congo

Great Ape Heart Project

International

Kibale National Park Fuel Wood Project

Uganda

Milwaukee Ape Heart Project

Zoo

Berggorilla and Regenwald Direkthilfe Gorilla Project

Rwanda

Great Ape Cardiovascular Disease Study

Zoo

Giraffe Conservation Foundation

Kenya

Great Ape Ultrasound Studies

Zoo

Sahara Conservation Fund Ostrich Project

Niger

Bonobo Cardiovascular Database

Zoo

Cheetah Conservation Botswana

Botswana

The Zoo also provides funding for collaborative conservation and research initiatives: • AZA Avian Scientific Advisory Group • Zoological Information Management System • AZA Reproductive Management Center • IUCN SSC Conservation Planning Specialist Group

2005

Completion of Florence Mila Borchert Big Cat Country

ZOO STAFF CONSERVATION & RESEARCH PROJECTS

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Zoo staff participate in wildlife conservation and research projects locally, regionally and internationally.

Travel restrictions in 2020 affected planned staff participation in field projects. With support from the Zoological Society, zookeepers were able to travel to continue conservation projects for rock iguanas in the first quarter.

Later planned fieldwork had to be postponed or cancelled; approved projects focused on snakes, turtles, migratory birds, black bears and brown hyenas.

Featured 2020 activities:

Jamaica Rock Iguana

ROCK IGUANA CONSERVATION For 25 years, the Zoo and the Zoological Society have supported field conservation of iguanas in the Caribbean. This continued in 2020, when zookeepers participated in field surveys on Grand Cayman and Jamaica as part of recovery programs.

Jamaica iguanas were once believed extinct, and remain critically endangered, due to habitat loss and introduced predators. The Jamaica Iguana Recovery Program conducts nest monitoring, predator exclusion from protected nesting areas and head-starting hatchlings at Jamaica’s Hope Zoo. This year, a MCZ keeper participated in health checks for approximately 100 iguanas prior to their release, and spent time working with staff at the head-start facility.

Grand Cayman blue iguana populations have rebounded due to conservation interventions, but they remain endangered. This year, a MCZ keeper returned to Grand Cayman to spend time assisting at the head-start facility and conducting field surveys to estimate iguana populations of a protected area.

2006

Renovation of Giraffe Exhibit to Giraffe Experience

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Jaguar PAT GIVES BACK (PGB)

This keeper-driven program supports wildlife conservation, primarily in Belize. It includes Zoo-supported staff involvement in and support of in situ conservation and research, annual training workshops for Belize Zoo staff (home of the Jaguar Rehabilitation Program, former home of MCZ jaguar Pat the Cat), and public education about Belizean wildlife. In 2020, support for PGB came from private donors and “Round Up for Conservation.”

In January, MCZ staff again travelled to Belize. This trip included the fourth workshop for Belize Zoo staff and meetings with new conservation partner, Ya’axche Conservation Trust. Through this partnership, PGB is funding the salary of a conflict mitigation officer to reduce negative interactions between humans and jaguars in Belize.

This trip also brought 20 docents from MCZ and the Cheyenne Mountain Zoo to Belize. Participants visited the organizations that are funded by PGB, met a local farmer involved in the conflict mitigation program, and visited the Belize Zoo to meet keepers who cared for Pat the Cat before he came to Milwaukee. After January, all 2020 PGB programs were halted, postponing some scheduled field work for future trips.

2012

Completion of the first planning phase of a new 20-year Zoo master plan; focusing on animal exhibits, visitor attractions and service facilities and operations

ADDITIONAL CONSERVATION EFFORTS Annually, numerous Zoo staff, Zoological Society staff, Zoo Pride volunteers and other associates work outside normal duties, supporting conservation efforts worldwide. Although many of these activities were put on hold in response to the pandemic, there are still some examples from 2020:

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Western Lowland Gorilla

GROUNDHOG DAY We annually celebrate Groundhog Day at the Zoo’s Family Farm. As part of the 2020 event, funds were raised to conserve the Vancouver Island Marmot, a cousin to our resident groundhog, Gordy. Vancouver Island Marmots are Critically Endangered due to changes in their habitat. Funds raised supported the Marmot Recovery Foundation and were matched by the Zoo. This recovery partnership between government agencies, private landowners and zoos in Canada monitors populations, oversees reproductive programs, and protects habitat needed by one of the world’s rarest mammals.

Groundhog

GORILLAS ON THE LINE For the second consecutive year, the Milwaukee County Zoo partnered with local schools to collect and recycle mobile phones in a national campaign called Gorillas on the Line. (Recycling phones benefits gorillas by reducing mining pressures that threaten African forest habitats and by raising funds for field conservation programs.) Twenty schools registered to participate, but about half were unable to complete their collection due to school closures. At the end of the abbreviated campaign, 300+ devices were recycled, and thousands of local students, their families and followers on Zoo social media platforms received information on the connection between electronics and gorillas.

AMERICAN ASSOCIATION OF ZOOKEEPERS (AAZK)/MILWAUKEE CHAPTER Advances excellence in the animal-keeping profession, fosters effective communication beneficial to animal care, supports deserving conservation projects and promotes the preservation of our natural resources and animal life.

• Established in 1975 • Comprised of staff from MCZ and the Racine Zoo • Oversees fundraising events and hosts the Zoo’s in-house lecture series In 2020, the Milwaukee AAZK chapter hosted in-person and virtual events to benefit multiple organizations, including:

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SUSTAINABILITY & THE GREEN COMMITTEE Identifies, advances and promotes policies and practices to minimize negative impact and maximize environmental benefits, through comprehensive input and collaboration from all Zoo areas.

Due to the pandemic, many initiatives had to be reworked or put on hold.

We continued collecting and recycling cell phones, beverage containers, light bulbs, electronics, clothing and more. Assessing and upgrading infrastructure to provide efficiency in operations also continued.

2020 HIGHLIGHTS

• Bushfire Emergency Wildlife Fund (Australia)

• Converted the majority of outdoor parking lot and pathway lighting to energy-saving LED fixtures

• Bowling for Rhinos benefitting International Rhino Foundation, Lewa Wildlife Conservancy (Kenya), and Action for Cheetahs in Kenya

• The Environmental Services team switched to plant-based cleaners and sanitizers for a portion of tasks

• Foundation for Wildlife Conservation (Belize)

• The planned guest-participation event in celebration of Party for the Planet – Spring into Action was postponed. It was partially funded by a grant from the Association of Zoos & Aquariums.

• Polar Bears International/Trees for You and Me

Rhinoceros

OTHER RESEARCH & STUDIES PRESENTATIONS/ PUBLICATIONS The Zoo assists in many scientific studies and collaborative research projects by providing facilities, staff expertise, data, and an environment conducive to animal studies. Prior to participation, proposals are reviewed to ensure animal welfare is protected and that the study aligns with Zoo research priorities.

Studies that the Zoo conducted, collaborated with, participated in, or that were published in 2020 included: • Evaluation of passive transfer of immunity in giraffe calves (Giraffa camelopardalis)

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In 2020, Zoo staff and zoological veterinary medicine residents authored peer-reviewed scientific articles, book chapters and presented at national conferences on topics including: • Humboldt penguin (Spheniscus humboldti) Species Survival Plan: population analysis and breeding and transfer plan

• Constraints of biomass on innate immunity across endotherms

• Exotic animal laboratory diagnosis; Chapter 3: Procyonids and Chapter 8: Hystricomorph rodents: Guinea pigs, chinchillas, degus, vischachas

• Genetic assessment of the Major Histocompatibility Complex (DRB-1, exon 2) variability in three Humboldt penguin (Spheniscus humboldti) populations

• Management of severe periodontal disease and gingival enlargement in a dwarf mongoose (Helogale parvula)

• Genomic analysis of the managed Eastern black rhinoceros (Diceros bicornis michaeli) population at AZA institutions

• Diffuse idiopathic skeletal hyperostosis with secondary dysphagia in a black-handed spider monkey (Ateles geoffroyi)

• Identifying the genomic basis of cardiomyopathy in Gorilla gorilla gorilla • Orangutan (Pongo spp.) fecal microbiome analysis • Blood types of non-domestic felids: Typing kits and molecular characterization • Understanding the changes in gut microbiome, proteome, metabolome and immune function: Influence of sex, diet, reproductive status and health in wild vs. zoo-managed Black rhinoceros (Diceros bicornis)

Japanese Macaque

AWARDS

Kudu

At the 2020 Annual Conference of the Association of Zoos and Aquariums, the first-ever Research Award was presented to the Great Ape Heart Project (GAHP). The Milwaukee County Zoo is an organizing partner of the GAHP, which provides clinical and research expertise to understand and treat cardiovascular disease in great apes. Retired Senior Staff Veterinarian Dr. Vickie Clyde leads several GAHP initiatives, including the Bonobo Cardiac Database and the Bonobo Blood Pressure project.

COOPERATIVE ANIMAL MANAGEMENT PROGRAMS Through SSP programs, the Zoo cooperates with all AZA members to enhance the wellbeing of at-risk animal populations globally.

The process is facilitated by teams of scientists and animal care professionals working together to implement breeding plans that support long-term genetic diversity of species in human care.

Often, collaborative programs have been developed with range countries to further support the enhancement of these populations in the wild.

The Zoo further supports the AZA community through membership, advisement and leadership of conservation, research, education and animal care initiatives such as Taxon Advisory Groups (TAG), Scientific Advisory Groups (SAG), and Conservation Action Partnerships (CAP). With the team expertise and resources to have a significant positive impact toward conservation of species, enhancement of professional animal care, and leadership within the conservation community, we again proceed with commitment, passion and enthusiasm.

Currently MCZ is involved in 117 SSP programs and 46 Taxon Advisory Group programs.

2014

Moved forward on plans for the new West Entrance and adjacent parking lots; location includes new outdoor Otter Exhibit

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PROFESSIONAL PROGRAM MANAGEMENT

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Zoo staff members hold management positions in national and international programs through AZA and other conservation entities including: • Executive Committee or Board of Directors Bear Care Group, Great Ape Heart Project

• Advisory Board Member AZA Reproductive Management Center

• Arctic Ambassadors Polar Bears International

• SSP Program Leadership Humboldt Penguin SSP, Canada Lynx SSP

• Studbook Management Yellow-Backed Duiker, Tayra, Bobcat, Canada Lynx

• Zoo Registrars Association Historical Committee

• AZA Program Advisement Bonobo SSP (Veterinary), Humboldt Penguin SSP (Veterinary), Penguin TAG (Veterinary), AZA Annual Conference Program Committee

• Program Manager American College of Zoological Medicine Residency Program

• AZA Steering Committee Membership Bonobo SSP, Polar Bear SSP

• Development Committee American Association of Zoo Veterinarians

• TAG Steering Committee Membership Freshwater Fish TAG, Penguin TAG, Coraciiformes TAG, Bear TAG

• American Association of Zookeepers (AAZKNational) Animal Welfare Committee, Grants Committee, Conservation Committee, Safety Committee

Amur Tiger

In addition, members of the Zoo staff are officers of the Milwaukee Chapter/AAZK.

ADMINISTRATION, FINANCE & OPERATIONS THE DIVISION OVERSEES: • • • • • • • • • •

Zoo Administration Cash Management, Financial and Capital Project Planning Accounts Payable and Receivable General Office Services Information Technology Program and Audience Evaluation and Research Services Guest Experience Committees Zoo-wide Performance Measures/Goals Human Resources Operations (Visitor Services, Business Operations Administration and Protective Services)

ZOO ADMINISTRATION Provides the leadership for all Zoo functions and responsibilities Achievements under this leadership: • Opened Adventure Africa Phase II: Hippo Haven • Led the Zoo during the pandemic crisis and successfully re-opened in June after closing mid-March through mid-June • Administered COVID-19 CARES Act Grant funding for various related costs such as the U.S. Bank Gathering Place sliding doors, animal building capacity monitors and changes to the Zoofari Center for Milwaukee County Courts utilization • To help offset the Zoo’s budget deficit, most staff were assigned a furlough based on job classification through the 2020 budget year

2015

Began design for Adventure Africa Phase I: Elephant Exhibit

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FINANCIAL & CAPITAL PROJECT PLANNING & CONTROL • Manages the Zoo’s budget process • Handles financial analysis & report preparation • Represents the Zoo on countywide issues • Coordinated the budget process and forecasted actuals to the budget • Accumulated strategic admission data in preparation for pricing analysis and development of recommendations in 2021 for the 2022 budget • Tracked, reported and reconciled COVID expenditures for CARES Act Grant reimbursement

CASH MANAGEMENT • • • • • •

Reconciles cash receipts to POS system Prepares bank deposits Prepares cash register starting banks and daily support of the cashiers Processes contract ride revenues Monitors cashier discrepancies Tracks annual Holiday Giving Tree donation

• Enhanced tracking of donations including “Round Up for Conservation” funds • Prepared supporting documentation for management analysis

ACCOUNTS PAYABLE & RECEIVABLE • • • • • •

Processes contracts, purchasing requisitions and receipts Monitors credit card system Reviews sales documentation Prepares invoices Tracks accounts receivable Enters financial transactions into the general ledger

• Enhanced tracking of credit card purchases, allowing for improved reporting and analysis • Processed Zoo travel to ensure compliance with internal controls and obtain appropriate refunds due to COVID restriction.

• Assisted with Zoo Operations during COVID due to limited staffing

INFORMATION TECHNOLOGY (IT) • • • • •

Manages Zoo POS equipment, wireless network Zoo desktop support Coordinates updates on POS terminals Facilitates IMSD projects Configures Zoo POS system

• Implemented the Zoo’s timed ticketing admission system necessary due to COVID requirement • Worked with POS vendor to enhance online functions and membership updates • Assisted with implementation of virtual events during COVID • Assisted Animal Division with implementation of system updates

GENERAL OFFICE SERVICES • Services the reception and switchboard areas • Assists Zoo divisions with radio dispatch/clerical support

2020 HIGHLIGHTS • Office renovation including new work cubicles • New lost and found procedures including an online reporting system and unclaimed cash and property sales donations to conservation funds • New Zoo-wide phone system implementation

GUEST EXPERIENCE COMMITTEE (GEC) Serving to improve the overall experience of the Zoo visit, this committee addresses topics like: customer service and training, interdepartmental communication and amenities/offered experiences.

PROGRAM/AUDIENCE EVALUATION AND RESEARCH SERVICES

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PROGRAM/AUDIENCE EVALUATION SPECIALIST • Designs research, data collection, analysis and reporting for studies pertaining to a Zoo visit • Leads the Guest Experience Committee (GEC) • Collects information from guests and staff for Zoo initiatives • Conducts other studies with internal personnel (Zoo, Society staff and volunteers) • Serves as the point-of-contact for contracted audience research studies • Shares findings internally and externally where appropriate; submits to grantors/funders • Serves as the Zoo’s Learning Management System Administrator

IN 2020, STUDIES INCLUDED: • Wild Connections program evaluation (prior to March 2020) • Front-end evaluation for the new Hippo Haven to obtain public feedback on the interpretive graphic content (January/February 2020) • COVID Customer Confidence Survey after the Zoo re-opened in June • COVID Staff Survey to determine how best to help staff transition to re-opening • Boo at the Zoo: Drive-Thru! event survey Exit interviews were conducted via email due to COVID to assess the Zoo’s performance on several customer service and guest experience metrics.

On a scale of 1-5, the average rating for each metric remained between 4-5 (Very good/Excellent), indicating continued high levels of satisfaction, despite the changes to the Zoo visit post-reopening.

Coordinated by the Program/Audience Evaluation Specialist, the GEC consists of staff from each Zoo division, the Zoological Society and SSA. The group takes guest feedback and input from staff to identify potential barriers to a positive experience and determines how to make improvements.

The committee’s efforts focus on accessibility and inclusion areas such as KultureCity Sensory Inclusion Certification.

2017

Began site demolition and construction for Adventure Africa Phase I: Elephant Exhibit

HUMAN RESOURCES • Provides guidance and direction to managers for employee relations, coaching, improving performance or conduct, and performance measures • Interprets and educates managers on policies, county ordinances and civil service rules • Researches and responds to employee concerns • Provides guidance and leadership on the development of departmental procedures and policies • Facilitates employee and management training • Assists managers with workforce planning and recruitment

2020 HIGHLIGHTS: • Provided support to employees and leaders in the interpretation and application of COVID Administrative Orders, Federal Leave for Expanded Sick Leave and Child Care Leave ensuring and tracking employee health and safety measures met city, county and CDC recommended guidance • Supported leadership in workforce planning to better align positions and responsibilities with operational needs, resulting in expenditure savings

DIVERSITY COMMITTEE • Promotes inclusion of all employees regardless of race, color, sex, sexual orientation, religion, national origin, age, handicap and other non-merit factors • Offers outreach activities promoting diversity and inclusion in the workplace

Milwaukee County adopted the Vision: “By achieving racial equity, Milwaukee is the healthiest County.” The Zoo is intentional in its support of this vision and is operationally committed to the County’s three strategic focus areas: Creating intentional inclusion, bridging the gap in health disparities and investing in equity.

OPERATIONS

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Provides all visitor services including gate admissions, parking, rides, contractual obligations of outside revenue share vendors, including new service models and establishes customer service branding policies and oversight of security programs

VISITOR SERVICES Operation’s Visitor Services is comprised of three teams: Admissions and Special Exhibits, Rides and Attractions, and Security

2020 HIGHLIGHTS: Admissions and Special Exhibits Gate Admissions, Parking, Seasonal Special Exhibits • Admitted 519,633 visitors in 2020 • Implemented 2020 summer exhibit Dinosaurs Unearthed with over 20 animatronic dinosaurs and admitted 95,410 guests into the exhibit • Created and implemented re-opening plans for admissions, rides and special exhibits • Implemented pandemic signage and staff procedures for admissions, rides and special exhibits • Implemented daily Zoo capacity controls and verification

Ostrich

RIDES AND ATTRACTIONS

Carousel

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TRAIN, CAROUSEL, ZIP LINE AND ROPES COURSE, ZOOMOBILE, SKYGLIDER, MOBILITY SCOOTERS, VENDING • The global pandemic caused a reduction in ride operations during 2020; the rides and attractions team operated the train, carousel and sky glider • Provided 103,000+ train rides • Controlled capacity of all Zoo buildings open to the public in 2020 • Implemented SenSource “people-counter” technology of all open buildings. The rides and attractions team monitored and controlled the software and capacities of all buildings open to the public.

• Disinfected all vending and public touch points twice daily throughout 2020 • Implemented touchless mobility device rentals for 2020.

Strollers, wheelchairs and mobility scooters were rented safely without contact.

PLEASE PRACTICE SOCIAL DISTANCING STAY HEALTHY and protect yourself and others against COVID-19 infection

MAINTAIN A

6-FOOT DISTANCE FROM OTHERS

MANTENER UNA DISTANCIA DE 6 PIES DE LAS DEMÁS PERSONAS

MANTENERSE SANO y protéjase y proteja a otros contra la infeccion COVID-19

POR FAVOR PRACTICA LA DISTANCIA SOCIAL

SECURITY ZOO SECURITY TEAM • Implemented new employee access procedures • Implemented visitor pass system to oversee daily traffic on Zoo property

achieve recommended • ToDuring the 3-month closure, security remained to control the perimeter, provide daily essential access and control Social Distancing for thisincoming room, and outgoing deliveries • the Implemented security technology maximum occupancy • Implemented signage due to pandemic and staff procedures for daily Zoo sweeps has been set at ____ people.

• Controlled and maintained key and lock procedures • Professionalized and digitalized key request process

BUSINESS OPERATIONS ADMINISTRATION Manages the partnership with Service Systems Associates (SSA) for food service, in-house catering and retail operations. Oversees the division’s revenue share vendors such as: penny press machines and Mold-A-Rama. Manages the Operations Visitor Services department.

• Implemented lease extension with SSA • Worked with vending partners to develop pandemic operational standards

2020 HIGHLIGHTS:

Business Operations Administration Food Service & Catering • Set up mobile ordering in the Flamingo Café for touchless food transactions • SSA implemented detailed COVID response and re-opening plan nationwide, with the local level also completing approved plans for the city and county • Drive-through experience with food and beverage available; guests could remain in their vehicles • Created COVID-approved birthday party experience for guests • Changed format in the Flamingo Café -- guests separated from food production • Hosted client showcase (pre-COVID) to prospect new clients

Retail • Provided a variety of reusable face masks in the Gift Shop, featuring animal and zoo-themed designs • Created and launched online store for Gift Shop during Zoo closure, generating $13,000 in sales • Opened modified Gift Shop experience at the Dinosaurs Unearthed special exhibit

MARKETING & COMMUNICATIONS

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The Marketing and Communications Division is responsible for promoting the Zoo by building effective and robust programs. This is done through general marketing, advertising, promotions, public relations, media relations, management of the Zoo’s website, social media, special events, corporate and private event sales and coordination, group tours and discount corporate ticket sales programs. In addition, division staff support all Zoo operations with photography and video production.

While the division is the information hub for the Zoo, in 2020, due to the pandemic, the staff was an integral part of the Zoo’s communication strategy. The Zoo’s website, social media, and public relations were central to communicating the ever-changing, closures, openings, restrictions, safety measures, ticketing, revised events and more.

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GROUP SALES Group Sales coordinates events for several indoor and outdoor rental areas, which include the Peck Welcome Center and the Zoofari Center, along with various animal buildings.

In 2020, Group Sales assumed the responsibility of serving as liaison to the Zoological Society, the Zoo’s fundraising partner. This function assists the Zoo and Society to ensure that Zoological Society member and fundraising events are successful.

With the Zoo’s 3-month closure and restrictions on gatherings due to COVID, most private events were either cancelled or rescheduled to 2021.

Groups Sales worked to coordinate smaller, COVID-safe gatherings, encouraged consignment ticket sales, and offered small wedding packages like, “I Do at the Zoo,” to accommodate wedding groups affected by the pandemic.

The Consignment and Wisconsin Park & Recreation ticket programs had continued to grow in early 2020, but the program had to be put on hold due to Zoo attendance restrictions. A rebound in 2021 is expected.

2018

Completion of West Entrance and North American River Otter Exhibit Final work completed for Adventure Africa Phase I: Elephant Exhibit

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SPECIAL EVENTS To adhere to COVID health and safety guidelines, many 2020 events were cancelled.

2020 Samson Stomp – Jan. 19 • This annual run honors one of the Zoo’s most iconic animals, Samson, the silverback gorilla.

Attendance: 2,010

Groundhog Day – Feb. 2 • Gordy the groundhog made his weather prediction; guests could bring in a coloring page of Gordy, purchase groundhog cookies and guess Gordy’s weight.

Attendance: 8,203

Boo at the Zoo: Drive-Thru! – Oct. 22-25 • This popular event was re-imagined as a drive-thru “merry not scary” adventure. Guests drove 1.5 miles along our pathways (a Zoo FIRST!) and took in a variety of Halloween-themed areas.

SOCIAL MEDIA Communicates and promotes the Zoo through online means using platforms like Facebook, Twitter and Instagram

2020 results of social media efforts: Facebook

Twitter

Instagram

Followers: 154,630 Impressions: 56+ million Engagement: 14+ million

Followers: 11,199 Impressions: 3.9 million

Followers: 50,807 Impressions: 8.4 million Reach: 437,417

Boo at the Zoo: Drive Thru!

MEDIA RELATIONS Promotes special events and animals through traditional public relations efforts, writes news releases, collateral pieces and internal newsletter, develops website content and responds to visitor online inquiries, pitches stories to media locally, regionally and nationally In 2020 PR efforts shifted priorities to update guests with pertinent Zoo information, whether it be the 3-month closure, or the transitional re-openings, details were conveyed through the website, and a large number of local and regional media outlets.

While the Zoo was closed, zookeepers provided information, photos and video of the animals and their continued care, which was shared with media. Virtual interviews with Zoo staff occurred regularly.

As the Zoo gradually re-opened and some events were held (either virtually or on-site) and buildings and exhibits opened safely, communications staff kept audiences informed. When appropriate, guests were encouraged to visit, while following the necessary protocols.

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GROUNDS & HORTICULTURE

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Supports the Animal Division, Special Events, Group Sales and the Zoological Society.

• • • • • • •

Transports animals Removes animal waste Assists in animal exhibit renovation/repair Prepares private events Removes trash, litter and recyclable materials Plows and salts Recycles leaves/brush

2020 HIGHLIGHTS: In addition to typical seasonal landscape maintenance, plantings and holiday/special event preparations, accomplishments included: • Maintained the Zoo as an outdoor, pandemic-safe attraction • Installed and maintained 1,000+ tropical plants for temporary exhibit Expedition Dinosaur • Re-configured Halloween decorations for the first drivethru special event • Maintained new Hippopotamus Haven habitat, part of Adventure Africa Phase II • Designed and constructed a parade-style float for contactless Santa visit to the Zoo • Planted 7,500 tulip and hyacinth bulbs for spring 2021

2019

Public opening of Adventure Africa Phase I: Elephant Exhibit Began construction for Phase II: Hippo Exhibit

• Added approximately 1-acre of turf and native plants into buckthorn-cleared areas

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FORESTRY SECTION SUPPORT

ENVIRONMENTAL SERVICES

• • • •

This section ensures building cleanliness for visitors and staff, and is integral to the success of Group Sales events, and to the overall impression of the Zoo.

Clears storm damaged trees Prunes trees; provides animal habitat propping Operates heavy equipment Restores train bridges with wood milled from Zoo trees

2020 HIGHLIGHTS: • Began cost-saving reforestation efforts throughout many areas of the Zoo • Continued to treat and remove infested ash trees

MAINTENANCE & TRADES A considerable amount of infrastructure work is completed by this section annually.

• Maintains the buildings, grounds, exhibits and public areas • Maintains the electrical, plumbing and HVAC systems

2020 HIGHLIGHTS:

SAFETY & TRAINING The Safety Fair, held in February, had a successful turnout with staff receiving various occupational health tests which included: • Tuberculosis Tests: 57 employees • Respiratory Fit Tests: 45 employees • Hearing Tests: 46 employees

2020

*Adventure Africa Phase II: Due to COVID safety guidelines, the Dohmen Family Foundation Hippo Haven was unveiled with a soft opening in June. The exhibit is part of the most recent 2013 master plan which serves as a guide for the next 20+ years, for animal exhibits, dining, merchandise and service and infrastructure improvements.

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ZOO OPERATING EXPENSES & FINANCIALS Zoological Department (Unaudited)

REVENUES

2020 Adjusted Budget

2020 Actual Year-to-Date

Variance ( ) = Deficit

Total Admissions

$6,723,014

$1,851,550

$(4,871,464)

Parking

$1,468,513

$642,669

$(825,844)

Dwelling & Picnic Rentals

$633,318

$227,526

$(405,792)

Special Exhibit Admissions

$473,552

$230,282

$(243,270)

Vending Machine Commissions

$306,087

$62,261

$(243,826)

Strollers

$135,120

$40,296

$(94,824)

Pony Rides

$32,000

$-

$(32,000)

Carousel

$254,000

$54,314

$(199,686)

SkyRide

$251,722

$61,791

$(189,931)

$3,356,554

$2,012,402

$(1,344,152)

Donations

$188,022

$152,234

$(35,788)

Other Private Funding

$56,000

$56,000

$-

Sponsorships

$395,000

$126,148

$(268,852) $(2,835,621)

Society Memberships

Miscellaneous Revenue

$3,793,099

$957,478

Sales Tax

$(160,943)

$(50,181)

$110,762

$17,905,058

$6,424,770

$(11,480,288)

TOTAL REVENUES

EXPENDITURES

2020 Adjusted Budget

2020 Actual Year-to-Date

Variance ( ) = Deficit

Personnel Services

$8,814,444

$7,280,703

$1,533,741

Contractual Services/Commodities

$7,711,132

$4,349,705

$3,361,427

Capital Outlay

$464,281

$241,201

$223,080

Internal Service Charges

$272,982

$422,998

$(150,016)

$17,262,839

$12,294,607

$4,968,232

$(5,869,837)

$(642,219)

519,633

(831,867)

TOTAL EXPENDITURES TAX LEVY ATTENDANCE

1,351,500

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ZOO TRUST FUNDS (UNAUDITED) Railroad Trust Fund

REVENUES

2020 Adjusted Budget

2020 Actual Year-to-Date

Variance ( ) = Deficit

Zoomobile Revenue

$86,000

$0

$(86,000)

Miniature Train Revenue

$747,952

$280,678

$(467,274)

Earnings on Investments

$17,000

$17,122

$122

Donations and Reserve Contribution

$129,000

$19,984

$(109,016)

Other Revenue

$1,000

$8,493

$7,493

Sales Tax

$(36,000)

$(11,135)

$24,865

TOTAL REVENUES

$944,952

$315,142

$(629,810)

EXPENDITURES

2020 Adjusted Budget

2020 Actual Year-to-Date

Variance ( ) = Deficit

Personnel Services

$433,103

$293,857

$139,246

Contractual Services/Commodities

$392,243

$194,940

$197,303

Conservation Projects

$30,500

$14,125

$16,375

Capital Outlay

$103,419

$56,351

$47,068

Internal Service Charges

$0

$0

$0

TOTAL EXPENDITURES

$959,265

$559,273

$399,992

NET INCOME (LOSS)

$(14,313)

$(244,131)

$(229,818)

Fund Balance January 1, 2020

$1,558,986

Net Income

$(244,131)

Fund Balance December 31, 2020

$1,314,855

Specimen Trust Fund

SPECIMEN TRUST FUND

REVENUES

2020 Adjusted Budget

2020 Actual Year-to-Date

Earnings on Investments

$3,600

$3,926

$326

Animal Sales/Milk Sales

$20,000

$13,571

$(6,429)

Giraffe Experience

$31,970

$0

$(31,970)

Gifts & Donations

$0

$50

$50

Other Miscellaneous Revenue

$0

$2,842

$2,842

Reserve Contribution

$0

$0

$0

TOTAL REVENUE

$55,570

$20,389

$(35,181)

EXPENDITURES Contractual Services/Commodities Internal Service Charges

TOTAL EXPENDITURES NET INCOME (LOSS)

2020 Adjusted Budget

2020 Actual Year-to-Date $24,815

$30,755

$0

$0

$0

$55,570

$24,815

$30,755

$0

$(4,426)

$(4,426)

$361,727

Net Income

$(4,426)

Fund Balance December 31, 2020

$357,301

2020 Adjusted Budget

2020 Actual Year-to-Date

Variance ( ) = Deficit

Earnings on Investments

$0

$637

$637

Giraffe Feedings

$0

$0

$0

Vending Machine Commission

$6,000

$289

$(5,711)

Conservation Contribution

$60,000

$49,629

$(10,371)

Gifts & Donations

$16,000

$53,828

$37,828

Other Miscellaneous Revenue

$0

$0

Reserve Contribution

$23,000

$0

$(23,000)

TOTAL REVENUE

$105,000

$104,383

$(617)

EXPENDITURES

2020 Adjusted Budget

2020 Actual Year-to-Date

Variance ( ) = Deficit

Contractual Services/Commodities

$35,300

$2,832

$32,468

Conservation Projects

$80,000

$49,833

$30,167

TOTAL EXPENDITURES

$115,300

$52,665

$62,635

NET INCOME (LOSS)

$(10,300)

$51,718

$62,018

Fund Balance January 1, 2020

$79,702

Net Income

$51,718

Fund Balance December 31, 2020

$131,420

ZOO TRUST FUNDS Fund Balance January 1, 2020

$2,000,415

Net Income

$(196,839)

Fund Balance December 31, 2020

$1,803,576

CONSERVATION TRUST FUND

REVENUES

Variance ( ) = Deficit

$55,570

Fund Balance January 1, 2020

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Variance ( ) = Deficit

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The mission of the Zoological Society of Milwaukee is to conserve wildlife and endangered species, educate people about the importance of wildlife and the envi-

Zoological Society of Milwaukee The mission of the Zoological Society of Milwaukee is to conserve wildlife and endangered species, educate people about the importance of wildlife and the environment, and support the Milwaukee County Zoo.

SUPPORT The Zoological Society of Milwaukee provides the Milwaukee County Zoo with millions of dollars in direct cash support, in-kind services and additional funding for capital projects. As a 50/50 partner with the Milwaukee County Zoo, the Society is committed to raising more than $25 million for Adventure Africa and reached $19.9 million in fiscal year 2020. The Society provides millions of dollars to the Zoo through the Zoo Pass program, its procurement of sponsorships for Zoo attractions and events, and fundraising activities.

In-kind support includes operating and running Zoo Pride, a volunteer program that overs valuable guest services, zookeeper assistance and help with fundraising events. The Society’s creative department creates signs and graphics found around the Zoo creating an entertaining, educational and cohesive experience for all guests.

Here are some of the ways we supported the Zoo in 2020: • Our Zoo Pass program served around 39,000 member households resulting in $2.1 million in direct cash support to the Zoo. • 500 Zoo Pride volunteers contributed more than 21,000 hours of service to the Zoo and Society.

Photo Paul Ruffolo Photo by by Bob Wickland

• The Creative Department created dozens of signs and graphics for the new hippo habitat in addition to its regular sign and marketing support and more than 250 new signs around the Zoo once the Zoo reopened in June of 2020.

EDUCATE

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The Zoological Society’s Conservation Education Department offers Zoo Classes and Camps, Kohl’s Wild Theater, school programs, community partnerships and other initiatives.

Here are some of the department highlights from 2020: • The Education Department transitioned to virtual classes and performances during the pandemic.

• Classes were available for schools and individual households.

• Kohl’s Wild Theater released two new shows. “Leona Lionheart Saves the World” teaches audiences about three women who made an impact in conservation efforts. “Welcome to the Zoo!” is a musical that touches on social-emotional learning and explores connections between young people, zookeepers and animals.

• Kohl’s Wild Theater performed their new shows virtually for schools and members of the community including children at Children’s Hospital during the holidays.

Photo by Paul Ruffolo

Photo by Paul Ruffolo

Photo by Bob Wickland

CONSERVE

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The Zoological Society Conservation Department spent 2020 researching and planning ways to bolster biodiversity in southeastern Wisconsin, across the Midwest and around the world.

The department aims to be a hub for biodiversity in southeastern Wisconsin by connecting, collaborating and advocating to preserve species and habitats and taking concerted conservation action. One way we can do that is by advocating and preserving pollinators, including the: • Rusty-patched bumble bee • Poweshiek skipperling butterfly • Monarch butterfly • Little brown bat The Zoological Society also contributes funds to support Zoo conservation projects including Humboldt penguin conservation, bird tracking and iguana conservation. Society support also helps pay the salary of the Veterinary residents.

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ZSM FINANCIAL SUMMARY

Zoological Society of Milwaukee County – Year ending Sept. 30, 2020

SUPPORT & REVENUE

EXPENSES

MEMBERSHIP DUES

DIRECT PROJECT COSTS

CONTRIBUTIONS

ZOO SUPPORT

from all Zoo Pass and Platypus Circle members . . . . . . . . . . . $4,879,330 toward projects, specific programs and support. . . . . . . . . . . $1,244,915

Expenses relative to projects and specific programs. . . . . . . . $3,601,200

including animal sponsorship, Zoo Ball, education, Society and Zoo special events, and sponsorships . . . . . . . . . $1,372,691

Direct cash and in-kind support to the Milwaukee County Zoo, including expense of providing, promoting and supporting education, graphics, special-exhibit projects, and Zoo special events. . . . . . . . . . . . . . . . . . . . . . . $6,962,202

GRANTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,149,208

RESEARCH/CONSERVATION

SPECIAL EVENTS/PROGRAMS/SPONSORSHIPS

INVESTMENT INCOME - NET: . . . . . . . . . . . . . . . . . . . . . . . . . $774,900 TOTAL SUPPORT & REVENUE. . . . . . . . . . . . . . . . . . . . . . . . $9,421,044

Expenses relating to state, national and international programs supporting species preservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $58,497

GENERAL AND ADMINISTRATIVE AND OTHER

COST OF SUPPORT & REVENUE

(SUPPORT SERVICES) MEMBERSHIP DUES

Expense of providing benefits to all Zoo Pass and Platypus Circle members . . . . . . . . . . . . . . . . . . . . . . . . . $1,527,920

SPECIAL EVENTS/PROGRAMS

Expense of providing and promoting Society special events/programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $304,302

TOTAL COST OF SUPPORT & REVENUE (Support Services). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,832,222

Expenses relating to daily Society operations. . . . . . . . . . . . . $1,141,657

TOTAL EXPENSES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $11,763,556 TOTAL COST OF SUPPORT AND EXPENSES. . . . . . . . . . . $13,595,778

MILWAUKEE COUNTY EXECUTIVE David Crowley

MILWAUKEE COUNTY BOARD CHAIRMAN Theodore Lipscomb, Sr. ......................................................................1st District

BOARD OF SUPERVISORS Deanna Alexander .............................................................................18th District Eddie Cullen ........................................................................................15th District Marina Dimitrijevic .............................................................................. 4th District Jason Haas............................................................................................14th District Willie Johnson, Jr. .............................................................................13th District Patty Logsdon ....................................................................................... 9th District Felesia A. Martin .................................................................................. 7th District Supreme Moore Omokunde ...........................................................10th District Marcella Nicholson ............................................................................. 5th District Sylvia Ortiz-Velez ..............................................................................12th District James “Luigi” Schmitt ....................................................................... 6th District Dan Sebring .........................................................................................11th District Steven Shea ........................................................................................... 8th District Anthony Staskunas ...........................................................................17th District Sequanna Taylor ..................................................................................2nd District Sheldon Wasserman ........................................................................... 3rd District John F. Weishan, Jr. ..........................................................................16th District

The Milwaukee County Zoo offers equal opportunities for employees and visitors alike.

EDITOR: Jennifer Diliberti-Shea DESIGNER: Jessie Kinsey PHOTOGRAPHER: Joel Miller (Unless otherwise noted) 10001 W. Bluemound Road Milwaukee, WI 53226 414-771-3040 milwaukeezoo.org

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