Zoological Society of Milwaukee Members’ Newsletter July-August 2020
REOPENING THE ZOO
The Zoo is open and we’re excited to announce the Zoo’s phased reopening plans. The health and safety of the animals, staff and visitors are a top priority and that means guidelines for a successful reopening.
WHAT ZOO PASS MEMBERS NEED TO KNOW: • All visitors, including Zoo Pass members, need to make an online reservation to visit the Zoo. • There are a limited number of reservations allowed each day. The last entry time is 1:30 p.m.
• Once you make the reservation, you will receive an email ticket confirmation that you must present at the gate to enter. Do not attempt to enter the Zoo with just your Zoo Pass; you will need the reservation information.
• Go to milwaukeezoo.org to choose a date and time you would like to visit the Zoo and enter your Zoo Pass information.
• Visitors must arrive at their reservation entry time to ensure a safe capacity within the Zoo is not exceeded.
For more information on how the Zoological Society will extend your Zoo Pass to make up for lost time, turn to page 3.
ZOO GUIDELINES & SAFETY: • All visitors are required to wear masks. Exemptions to this policy can be found on milwaukeezoo.org. • High-touch areas will be closed, such as the goat yard, Sky Adventure Zip Line/ Ropes Courses, pony rides, playgrounds and areas where larger numbers of visitors could congregate including giraffe feedings, Animal in Action talks and animal feedings. • A limited number of restrooms will be open with doors permanently propped open. • Water fountains will be closed; the water bottle refill station in the Gathering Place will be open.
• All indoor animal buildings will be closed during Phase 1. • Some concessions will be available, with limited menu items. Visitors can bring in food and non-alcoholic beverages. • The Zoo will have visual signage and staff members in place to remind visitors to maintain a 6-foot physical distance along all pathways, and in ride queue lines, boarding and seating. • During the first phase of reopening, the Zoo will close at 3 p.m. to allow extra time to sanitize all areas such as tables, chairs, railings and more. • Hand sanitizer stations will be located throughout the Zoo.
Current guidelines are temporary, and when appropriate, the Zoo will transition to reopening Phase II, with additional portions of the park open to visitors. Before visiting, check the Zoo’s website at milwaukeezoo.org for a detailed list of Frequently Asked Questions (FAQs) related to the Phase I reopening.