Implementation Call Deck: Ann Thai 2017

HELLO! I am Ann Thai Success Manager

My goal is to help create beautiful and seamless interactions between you, your staff and your citizens.

Let’s Hear About You

Implementation

Agenda

3 Main Resources Launch Plan: Milestones Next Steps

Your Turn!

▫

Main point of contact?

▫

What form initiatives and goals brought you to SeamlessGov?

▫

Any technical requirements?

▫

What else would you like us to know about your form needs?

▫

Any questions or concerns?

3 Main Resources

1

2

3

Success Team

SeamlessDocs 101

Seamless University

We offer one on one support through live chat, e-mails, by phone and can hop on a screen share to provide assistance.

Tuesday: SeamlessDocs 101 Thursday: GRM 101

Anyone can learn at their own pace online. The training courses offer learning exercises and quizzes to become a SeamlessGov Pro. Live chat us.

Seamless Pay Video Every week at 3pm EST.

Your Launch Plan MAJOR MILESTONES Month 1, Month 2, Month 3 and Beyond

Launch Plan

MILESTONES

Weeks 1 & 2 ▫

Month

1

▫ ▫ ▫

Set up 1 user and attend your first Seamless 101 First one on one Sign up for Seamless University Convert 1-5 SeamlessDocs

Weeks 3 & 4 ▫ ▫ ▫

Share first test submissions Notify your staff, identify users First 3 SeamlessDocs live!

Launch Plan

MILESTONES

Weeks 1 & 2

Month

2

▫ ▫ ▫

Complete Seamless University Identify other department needs Set up additional users

Weeks 3 & 4 ▫ ▫ ▫

First 5-10 SeamlessDocs live!

15-20 Submissions each Notify your citizens via Social Media or other preferred methods

Example: “We are proud to announce that we are working with @SeamlessDocs to help serve you better and get all of our forms online! Our first form is ______”

Launch Plan

MILESTONES

Weeks 1 & 2

Month

3

▫ ▫ ▫

Top Form: You are a Rockstar!

10-20 SeamlessDocs live 50-100 Submissions

Weeks 3 & 4 ▫ ▫

Test out Seamless Pay Bring in other departments for training

Next Steps

What form would you like to start with?

Attend a Seamless 101

When are you available to meet?

Any Questions?

I am here to help!

E-Mail

ann@seamlessdocs.com Direct Line

646 589 0891 Main Line

855 77 SEAMLESS

Thank you for your time.