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EXHIBITOR MANUAL Thursday 1st October - Sunday 4th October 2026 Claudelands Event Centre

WELCOME TO THE WAIKATO HOME & GARDEN SHOW 2026

Key Contacts General Manager Helen Kay Helen@xpo.co.nz

Head of Sales - Consumer Alistair Duff 021 934 919 Alistair@xpo.co.nz

Exhibition Director Rebecca Hannah 021 433 733 rebeccahannah@xpo.co.nz Sales & Event Manager Natalie Erceg 022 340 7425 Natalie.erceg@xpo.co.nz

Sales & Event Manager Jaspreet Bhatia 021 0271 7888 Jaspreet@xpo.co.nz

Operations Manager Chloe Monnier 021 202 1605 Chloe@xpo.co.nz

Operations Executive Rhylan Flavell 021 035 2285 Rhylan@xpo.co.nz

Head of Marketing Sam Linn 021 158 8995 Sam@xpo.co.nz

Senior Marketing Executive

Kayla Brunton 022 621 7861 Kayla@xpo.co.nz

We Have Listened! We have listened to you and are excited to share some important updates for this year’s show! Please take note of the following changes. Open Floorplan We have changed the floorplan to create a more open and accessible show experience, allowing visitors to move freely throughout the event and explore all areas at their own pace. Style Zone - Featuring Shaynna Blaze The Style Stage brings the magic of interior design to life as top stylists Shaynna Blaze & Evie Kemp transform a blank bedroom right in front of the audience, twice a day, every day of the show. Free for all visitors, it is designed to drive strong foot traffic into Hall One and is a complementary feature for brands in interiors, décor, furnishings, bedding, art, lighting, and home styling.

CONTENTS 1.SHOW INFORMATION Important Deadlines PACK IN SHOW HOURS PACK OUT DELIVERY / FREIGHT PICK UP 2. VENUE MAP PARKING TRAFFIC MANAGEMENT SECURITY INFORMATION DESK 3. KEY SUPPLIERS AND ORDER FORMS 4. YOUR EXHIBITION STAND STAND TYPE AND SERVICES FLOORPLAN INTERNAL MEASUREMENT PANELS CARPET POWER AND LIGHTING AISLES 5. STAND DESIGN DESIGN AND BUILD COMPANIES HEIGHT & STAND STRUCTURE REGULATIONS MATERIALS, FABRIC & CEILING CANOPIES HANGING BANNERS SIGNAGE PLANT HIRE LANDSCAPING

6. SHOW READY EXHIBITOR BADGES COMPLIMENTARY & DISCOUNTED TICKETS STORAGE FORKLIFTS TROLLEYS PLUMBING GAS WASH STATIONS INTERNET CLEANING WASTE MANAGEMENT LIQUOR LICENCE FOOD SAMPLING & PREPARATION CATERING, BAR & EXHIBITOR LOUNGE 7. HEALTH AND SAFETY FIRE & EVACUATION PROCESS FIRE REGULATIONS GAS USE VEHICLES H&S INDUCTION FIRST AID TEST & TAG PUBLIC LIABILITY INSURANCE SCAFFOLDING & PLATFORMS DRONES 8. MARKETING EXHIBITOR LISTING MARKETING PACKAGES ADVERTISEMENTS SCAM WARNING 9. LUP LEAD GENERATION SCANNERS 10. ACCOMMODATION

1.SHOW SHOW INFORMATION INFORMATION Mandatory Deadlines Please complete all of the operational requirements through your exhibitor log in on The Waikato Home and Garden Show Monday 31st August

Submit your Operational Form

Friday 11th September

Update your Website Profile

Monday 14th September

Submit Exhibitor Badges

Key Show Time & Dates PACK IN

SHOW DAYS

Wednesday 30th September

8am - 8pm

Thursday 1st October

10am - 5pm

Friday 2nd October Networking Function

10am - 5pm 5:15pm - 7pm

Saturday 3rd October

10am - 5pm

Sunday 4th October

10am - 4pm

Sunday 4th October

4:15pm - 8pm

Monday 5th October

8am - 12pm

PACK OUT

Networking Function On Friday evening from 5:15pm – 7:00pm, we will be holding an informal function for all exhibitors and The Waikato Home & Garden Team. Come along for a well-deserved drink on us!

1.SHOW SHOW INFORMATION INFORMATION Deliveries & Pick Up Information Delivery Label

Pick Up Label

All labels should be printed and taped to your pallet alongside any other freight forms All Frozen & Chilled deliveries going into pre-booked storage

From 8am Monday 28th September

All other deliveries going into pre-booked storage or to your stand

From 8am Tuesday 29th September

All pallets and packages

Collection by 12pm Monday 5th October

Supplier Deadlines Requirement

Deadline

Reference Page

Order a Private Wifi or Cabled Internet Connection

Thursday 3rd September

Hanging Banners

Thursday 10th September

Additional Furniture/Panels/Carpet

Wednesday 16th September

Order Additional Power/Lighting

Sunday 20th September

1.SHOW SHOW INFORMATION INFORMATION Pack in Pack In Information During pack in, everyone will be required to adhere to the below rules. You must wear a High-visibility vest and close-toed shoes. For safety reasons those without these items will be refused entry. High-visibility vests are available for purchase at the show information desk ($10 per vest) Children under 16 are not permitted in the venue during pack in and breakdown. Animals are not permitted inside the venue at any time. Alcohol is not permitted on stands during pack in and breakdown. To ensure timely completion of stand construction, please refrain from arriving for pack in before the designated time. If you have a Design and Build stand and require earlier access, please contact the Operations Manager to confirm your design and access time.

Deliveries

Delivery Label

Accepted on: Monday 28th September: 8am - 5pm (All Frozen & Chilled deliveries going into pre-booked storage) Tuesday 29th September / Wednesday 30th September: 8am - 5pm (All other deliveries going into pre-booked storage or to your stand) Thursday 1st - Sunday 4th: 8am – 5pm (During Show Days) Please make sure your goods do not arrive any earlier as they may be turned away. If you are using a courier/freight company to drop off your product, please ensure that all boxes are properly labelled with the delivery label below. Please note, all deliveries should enter through Gate 3. If you will be requiring storage outside of your stand, this will need to be ordered. This can be ordered through your operational form on the exhibitor dashboard, if the form is closed, please contact the Operations Team.

1.SHOW SHOW INFORMATION INFORMATION Show Days Access with valid exhibitor badges is permitted from 8am each day. Please note that exhibitor badges are for your staff working on your stand. If you wish to invite friends, family, or clients, please provide them with your allocation of complimentary tickets. Any visitor found using an exhibitor badge will be refused entry to the show. They will be required to purchase a visitor ticket, and the exhibitor badge will be cancelled immediately. Please don't put your friends (or us!) in this awkward position by sharing exhibitor badges. Exhibitors will be required to vacate halls 15 minutes after the close of each show day. Any deliveries on show days should come through gate 3.

Pack Out Pack Out Information Please remove all items from your walls (product, signage, furniture, hire equipment, etc.) by 8pm Sunday Evening, as the panel team comes through early the next day to pack out. Please complete a Freight Pick-Up form for any products being picked up.

Freight Pick-up Must be collected by: 12pm Monday 5th October.

Freight Label

It is important to plan ahead for freight pick up post event to avoid missing or delayed parcels and pallets. Please use the Freight Pick Up form below to facilitate driver pick up.

2. VENUE GLOBOX Arena & Event Centre Corner Brooklyn Road & Heaphy Terrace, Claudelands, Hamilton 3412

2.2.VENUE VENUE Parking Pack In: The gates below will be open to unload your vehicle. Once you have unloaded your vehicle, please move to the free all-day exhibitor parking. We will provide more details about these locations closer to the show date. Halls 1 – 2: Use Gate 6 Halls 3, 4, 5 and Outdoor stands: Use Gate 3 Show Days Refer to the exhibitor map for parking locations during show days. To access the exhibitor car park, your vehicle must display a parking pass. Parking passes can be collected along with your exhibitor badges at the Show Information Desk during pack-in. Additional parking passes are available for $5.00 on show days (limits apply). We recommend arranging these in advance via your operational form. Important: No parking pass = no free parking. Vehicles without a valid parking pass will be charged the venue parking fee of $5. Please note that this fee is set and collected by the venue, not by the event organisers Security guards will be stationed at entry and exit points to check passes and assist with directions. For any onsite traffic management queries, please contact the Operations Manager.

Security While the organisers have security and safety measures in place, no responsibility can be assumed for any loss or damage to goods. Security guards will be onsite from the first day of pack-in. During show hours, security personnel will be actively patrolling the site. Despite these measures, we strongly recommend that your stand is always staffed during opening hours. Exhibitor badges are for exhibitor staff only. Please do not share your badge with visitors, friends, or colleagues who are not registered as part of your stand team. Please note: While we do our best to ensure a safe and secure environment, the organiser cannot accept responsibility for any loss or damage to property belonging to exhibitors or 8 others.

2. VENUE Show Information Desk Due to floorplan changes, and the new open plan with more straight forward pathways, we have removed the information desk at the hall 1 foyer. Come see us in the foyer outside Hall 3

Catering & Bar Pack-In Day – Wednesday 30th October Coffee and food will be available for purchase on pack-in day to keep you fuelled while setting up. More details about the location of these services will be provided closer to the show dates. Show Days During the show, a wide selection of food and drink options will be available across the venue: A pop-up café is located in Hall 1 Street Eats and other food vendors offering coffee, meals, and ice cream are located throughout the outdoor areas of the show. The Home Show Cafe & Wine Bar in Hall 5 - Artisan Food Village.

Exhibitor Lounge The exhibitor lounges are located in the following areas for self-service complimentary tea and coffee. This is a great location to take a break! Lounge 1 – Top of Hall 2 in the foyer Lounge 2 – The back of Hall 4

3. KEY SUPPLIERS Get quotes and book early to avoid late fees from suppliers.

Carpet, Furniture, Wall Panels Exhibition Hire Services (EHS) Gwen Johnston - gwen@exhibitionhire.co.nz / exhibitionhire.co.nz

Furniture, Carpet, Panel Order Forms

Power and Lighting Show Light & Power (SLP) Shaun Dalgetty - 021 556 184 - s.dalgetty@showlight.co.nz / Showlight.co.nz SLP ORDER FORM

Audio Visual Vidcom AV Jason Monk - 027 681 9550 / 07 853 0398 - jason.monk@vidcom.com / vidcom.com AV ORDER FORM

Design and Build Stands (All plans must be submitted via your operational form before production)

Exhibition Hire Services (EHS) - Preferred Supplier Gwen Johnston - gwen@exhibitionhire.co.nz / exhibitionhire.co.nz Stand Out Design Joe Downing - 027 597 0090 - Joe@standoutdesign.co.nz / Standoutdesign.co.nz Exhibit Group Brittany Jenks - 027 570 6989 - Info@exhibit.co.nz / Exhibit.co.nz

Disposable Cups & More Unipak 0800 864 725 / sales@unipak.co.nz Ecoware 0800 464 326 / hello@ecoware.co.nz

3. KEY SUPPLIERS Get quotes and book early to avoid late fees from suppliers.

Eftpos Shift4 (Previously Smartpay) Ashley Kohlhase - 09 442 7768 - Ashley.kohlhase@shift4.com / Shift4.com

Exhibition Support Services The Events Agency Matt Reilly - 022 2484 3178 - matt@theeventsagency.co.nz / theeventsagency.co.nz The Events Agency can help elevate your show presence through strategic execution, creative booth design, and impactful marketing. Their goal is to ensure that your stand isn’t just seen it’s remembered.

Freight Sneddens Global Logistics - Preferred Supplier Info - 0800 76 33 33 - Info@sneddens.co.nz / Sneddens.co.nz

Furniture Hire Exhibition Hire Services - Preferred Supplier Gwen Johnston - gwen@exhibitionhire.co.nz / exhibitionhire.co.nz

Furniture, Carpet, Panel Order Forms Happy Hire Info - 0800 30 90 90 - Sales@happyhire.co.nz / Happyhire.co.nz Carlton Party Hire Hamilton Branch - 07 8474747 hamilton@carltonpartyhire.co.nz / Carltonpartyhire.co.nz Click for Hire Info - Sales@clickforhire.co.nz / Clickforhire.co.nz

Hanging Banners Claudelands 07 929 3000 - technical.services@h3group.co.nz / claudelands.co.nz 11

3. KEY SUPPLIERS Get quotes and book early to avoid late fees from suppliers.

Internet Please note the Claudelands now provide free Wi-Fi across the whole show. This is suitable for light browsing - If you are requiring intense usage or a dedicated line private wifi, or cabled connection please contact Claudelands. Claudelands 07 929 3000 - technical.services@h3group.co.nz / claudelands.co.nz

Lead Scanner Lup Info - help@lup.events / Lup.events SCANNER ORDER FORM

Plants & Outdoor Decor Showscape 09 822 5100 - info@showscape.co.nz / showscape.co.nz The Tree Company 0800 873 326 - info@tree.co.nz / tree.co.nz

Refrigeration / Freezer Hire Happy Hire Info - 0800 30 90 90 - Sales@happyhire.co.nz / Happyhire.co.nz Carlton Party Hire Hamilton Branch - 07 8474747 hamilton@carltonpartyhire.co.nz / Carltonpartyhire.co.nz Click for Hire Info - Sales@clickforhire.co.nz / Clickforhire.co.nz

Signage Display Works - Preferred Supplier Info - 03 338 4197 - Enquiries@displayworks.co.nz / Displayworks.co.nz Benefitz Blake Douglas - 021 876 987 - Blake@benefitz.co.nz / Benefitz.co.nz

3. KEY SUPPLIERS Get quotes and book early to avoid late fees from suppliers.

Staffing Brand Spanking Emma - 09 377 4110 - Info@brandspanking.co.nz / Brandspanking.co.nz We create experiences people feel and shopper engagement that sells: Ideation & concept • Build, POS & logistics • Event activations • Nationwide staffing • Shopper marketing • Reporting & insights

Test & Tag CPM Testing Trevor Fenton – 029 912 5169 – trevor@cpmtesting.co.nz / cpmtesting.co.nz

Venue Claudelands 07 929 3000 - technical.services@h3group.co.nz / claudelands.co.nz

3. KEY SUPPLIERS

3. KEY SUPPLIERS Preferred nationwide

exhibition supplier

4. YOUR EXHIBITION STAND What will be on your stand Stand type and services Please check your contract for the specific details of your stand size, type, and any other inclusions. There are many types of stand space you may have booked:

Serviced stand - Indoor Halls 1, 2, 3, 4, 5 (Artisan Food Village), and Foyer Stands Includes: Black velcro-receptive panels Carpeted floor tiles (Hall 2 has permanent flooring) 10amp power-point, with 4-point multi-box Lighting

Street of Homes - Outdoors Includes: Power and lighting to be ordered through Show Light & Power if required Basic landscaping of your stand required. e.g. deck and plants Site on tar-seal

Garden Lane / Alfresco Living (Outdoor Living Court) - Outdoors Access to power Garden Lane - Site are on grass Alfresco Living - sites on tar-seal

Garden Crafts Power and lighting to be ordered through Show Light & Power if required Site on tar-seal

Plant Shed Black Velcro-receptive panels Concrete floor. Access to power General Lighting

Street Eats Power to be ordered through Show Light and Power Site on tar-seal

4. YOUR EXHIBITION STAND Floor Plan The floor plan may change between the time of your booking and the staging of the event. The latest floor plan can be obtained by contacting the Operations Team. Please make sure you provide the most updated floor plans to your contractors

If you are planning to do a banner wrap inside your stand and require the exact internal dimensions, please email the Operations Team.

Internal Measurement Due to the thickness of the panels (50mm approx) and the nature of how the stands are built, dimensions are not always exactly what they are in your contract.

Panels If you need additional panels for storage or other purposes, please arrange this directly with EHS. Please note that this will come at an additional cost. The Panels are covered with velcro-receptive material and are 2.3m high. Acceptable Attachments Velcro is the best way to attach items – you will only need the hook (rough) side. Velcro hook and loop will be available for purchase from the Show Information desk. Thumbtacks, however, these must be removed at the end of the event. Not Acceptable Attachments Nails, screws, painting or permanent marking of the panels is not permitted. Any damage may be charged to the exhibitor. Panels are not to be altered or moved without consulting EHS. Avoid exerting excessive pressure on the panels to prevent them from leaning and posing a safety risk.

Furniture, Carpet, Panel Order Forms 18

4. YOUR EXHIBITION STAND Carpet 1m x 1m grey carpet tiles will be provided by the venue unless requested otherwise. Please note that any damage to the carpet tiles will incur a replacement cost of $99 + GST per square meter. If you would like to remove the carpet from your stand, please contact the Operations Manager to discuss – Please note this will incur a labour fee of $2.50+GST per sqm of your stand space. If you are laying a special floor, we recommend that it be laid on top of the carpet tiles. When fixing carpet or floor coverings to the carpet, please use clear double-sided tape as it is very easy to remove. EHS can also provide alternative floor coverings such as roll carpet in a variety of colours. For more information, please use the contact details in the Key Supplier Details page.

Furniture, Carpet, Panel Order Forms

Power & Lighting Your stand will include an allocation of power and lighting based on your stand size. Exhibitors running multiple appliance (fridges, freezers, display cabinets, air fryer) MUST contact the show lighting team to confirm power needs and avoid onsite interruptions. Please check your contract to confirm the number of lights and power included. Additional power and/or lighting is available to order through Show Light & Power. Unserviced stands do not come with any power or lighting. You will need to order this directly through Showlight and Power, or your own suppliers. All equipment will need to be test and tagged, we will have this service available onsite at cost to the exhibitor. Please see show information to arrange this service. SLP ORDER FORM

Aisles It is imperative that exhibitors keep within their contracted square meter area and do not encroach on the aisle space in order for us to maintain aisle requirements. Exits and emergency equipment (including power boxes on the walls above stands) must not be obstructed. During pack in and pack out please ensure these aisles are left clear of all debris to allow forklifts, emergency vehicles and other contractor vehicles a clear passage. 19

5.STAND DESIGN To make the most of your experience and trade at the show, we suggest creating a visually appealing and welcoming stand for visitors. We welcome everything from bespoke displays from design and build companies, to DIY lighting & displays - for more tips, please see below

Signage Effective signage is crucial for ensuring your brand stands out in a crowded exhibition hall. It not only helps to capture the attention of our visitors, but guides them towards your stand. For signage supplier recommendations, please refer to the key suppliers page.

Design & Build A design and build stand is one that is designed and built by another company, that needs to be specially constructed and installed for the exhibition. For Design and Build supplier recommendations, please refer to the key supplier page. If you plan to have a design and build stand, please submit your plans to the Operations Manager before beginning construction, and no later than Friday 10th July.

Hanging Banners - Claudelands requires confirmations by 10th September For hanging signage and additional specialised lighting, contact Claudelands. Note that heights and rigging requirements vary by hall, affecting pricing. Banners or signage must be at least 1m within your stand boundaries. Prior approval from the Operations Manager is required.

Lighting Lighting can be a great option to stand out from the crowd! It is not only a great way to create a different ambience to your stall but can also be a cost-effective way to be different! You can go as DIY as Kmart, and Bunnings Lighting all the way up to professional lighting package from our suppliers. 20

5.STAND DESIGN Height & Stand Structure The stand panel height is 2.3m. For structures exceeding this, please discuss your plans with the Operations Manager as permission from neighbouring stands is required. If permission is not obtained before the event, XPO Exhibitions may require adjustments to comply with the 2.3m height limit.

Materials, Fabrics, and Ceiling Canopies Flammable materials are not permitted on site unless they’re fireproofed. Fabrics needing fireproofing include: Cottons Straw Hay Polystyrene Crepe paper Approved fabrics are wool cloth, sail cloth, dacron, mylar with dacron backing, nylon taffeta, polycarbonates, and thick panel plastic. Ceilings or canopies must be flame-proof (provide documentation) and have a valid fire extinguisher and smoke alarm. Approval from the Operations Manager is required.

Landscaping - Street of Homes If you have a stand in this zone of the show, it is required that you do some basic landscaping around your homes, in order to improve the look and feel of the street. For example, decking, plants etc.

6.SHOW READY Exhibitor Badges You must wear exhibitor badges to gain access to your stand on show days. Exhibitor Badges are strictly for the use of staff at your stand. Please collect these from Show Information upon your arrival on pack-in days. You do not need exhibitor badges for pack-in or pack-down. Any visitor found using an exhibitor badge will be refused entry to the show. They will be required to purchase a visitor ticket, and the exhibitor badge will be cancelled immediately. Please don't put your friends (or us!) in this awkward position by sharing exhibitor badges. To order exhibitor badges, please complete the form on the Exhibitor Dashboard by 14th September. If you have any changes by the time of the show, amendments can be made onsite. Please note, if you require exhibitor badges beyond your allocation, there will be an extra fee of $20 per badge.

Storage Storage is charged on a per-pallet basis. Book your storage using the Operational Form located on the Exhibitor Dashboard – please complete the form by Friday 11th September. Due to our very limited storage space, if you do not pre-order storage space, please do not expect it.

Dry storage: $50 + GST per pallet. Frozen and chilled storage: $100 + GST per pallet. Deliveries Monday 28th September: 8am - 5pm (All Frozen & Chilled deliveries going into pre-booked storage) Tuesday 29st September / Wednesday 30th September: 8am - 5pm (All other deliveries going into pre-booked storage or to your stand) Show Days: 8am – 5pm The storage space is located in the loading bay at the rear of the venue. All storage is at your own risk; the organisers accept no responsibility for any damaged or lost stock.

Delivery Label

Trolleys We have a limited quantity of flat-deck and hand trolleys available for exhibitors to use during pack in and pack out. We recommend bringing your own. Trolleys will be kept in the main foyer when they are not in use by other exhibitors. Please return food show trolleys to Show Information for others to use. 22

6.SHOW READY Wash Stations There will be a wash station with hot and cold running water located outside Hall 5 for exhibitors in the Artisan Food Village to clean their dishes. It is important that no fats or solids are to be put down the drains. Any exhibitors seen dumping fats and solids down the drains will be charged a repair fee for any damages incurred. Exhibitor waste bins will be conveniently located in the wash areas, and please remember to sort your waste streams into the correct bins.

Oil Disposal If you will be using and disposing of oil throughout the show, please complete the Operational Form, or contact the Operations Manager to discuss your requirements. Oil Disposal: Grease oil disposal bins are located at the back of Hall 5. Please visit us at Show Info if you need to use them.

Sampling If you would like to provide samples of your product at your stand, please ensure portions are limited to bite-sized pieces or up to 50ml for non-alcoholic beverages. You must provide your own sample cups or glasses. It is the exhibitor’s responsibility to ensure all relevant allergy labelling is present. XPO assumes no responsibility for any incidences.

Alcohol Sampling & Selling If you are sampling alcohol, you will recieve an email with supporting documents and further instructions. You must provide your own sample cups or glasses. All alcohol is to be sold as off-site consumption only, unless otherwise communicated to you.

6.SHOW READY 6.Show Ready Internet The venue will provide complimentary WiFi for all exhibitors. Log on information will be sent out with your pack-in information. If you require a hardwire or localised WiFi for Eftpos machine use or downloading data, please contact the venue, prior to the show to arrange for this service.

EFTPOS Our visitors will expect all of our exhibitors to have the capability of taking card payments on the stand. If you require a short-term hire of an Eftpos machine, please contact our preferred supplier

Waste Management XPO Exhibitions is committed to waste minimisation through sorting waste and reducing landfill. Please ensure you separate your waste during pack-in accordingly using the bins provided. Flatten all unused boxes and place them in the dedicated bins outside the back of the halls. Do not leave rubbish in aisles or next to full bins. We’d appreciate it if you could let an XPO staff member know if the bins are full, and we will empty them. Empty Pallets: You are required to organise the removal of your empty pallets at the conclusion of the show. Pallets left behind will incur a $50+ GST charge for removal.

Forklifts Forklifts and operators will be available during pack in and pack out at no charge. Please notify the Show Information desk when your truck arrives or when you need a lift. If you require ongoing forklift use or a lift at a specific time, consider hiring your own. For more information, contact the Operations Manager. PLEASE NOTE: Our forklift drivers are qualified and experienced drivers who exercise the utmost care when operating forklifts. The organisers do not assume responsibility for any resulting damages or incidents that occur should you require this service.

Cleaning XPO Exhibitions has contracted cleaners who will vacuum your stand every night during event days as well as after pack in (floors will be vacuumed on the last night of pack in ready for event opening). If you do not require this service, please contact the Operations Manager.

7. HEALTH & SAFETY Health and Safety Induction Design and Build stands contractors will be required to complete a health and safety induction form before coming onsite. Please contact Olivia.Hoverd@h3group.co.nz to arrange this.

Test & Tag It is the responsibility of the exhibitor to ensure that ALL power leads and cords are tested and tagged by a registered electrician. CPM Test and Tag will be onsite to assist with any test and tag requirements and will charge exhibitors directly. 12pm – 5pm on Wednesday 30th August; 7:30am – 9am on Thursday 1st September Please see us at the Show Information desk if you require this service. Compliance Reminder The venue will not allow the show to open if any appliances are connected without a current test and tag. To ensure compliance: The organisers may authorise testing and tagging in your absence if required. A fee of $10 per tag will be charged directly to CPM Test and Tag and must be paid immediately. To avoid this charge, we recommend arranging test and tagging in advance or using the onsite service during pack-in.

Public Liability Insurance (PLI) To exhibit at The Waikato Home and Garden Show, it is mandatory that all exhibitors have a Public Liability Insurance (PLI) covering at least $2,000,000 for their stand. This requirement ensures that any incidents, accidents, or damages are covered, protecting both exhibitors and the event from potential legal claims and financial losses. Without PLI, exhibitors cannot participate, as it is crucial for maintaining a safe and secure environment for all attendees. If you do not have PLI, XPO can offer this through QBE via ICIB Insurance Brokers at a cost per event of $135.00 + GST. To order PLI please email the Operations Team. Any late payments made onsite will incur a late fee of $10 + GST. 26 Event staff will be checking that all exhibitors have up-to-date PLI.

7. HEALTH & SAFETY Fire Regulation Any materials used for the construction of your stand or display must adhere to the following minimum standards: Non-combustible and inherently non-flammable material Durable, flame-proof fabric Self-extinguishing plastic Plywood, hardwood or fibreboard rendered flame-resistant by a process of impregnation acceptable to the authorities Fire extinguishers and firefighting equipment must at all times be visible and accessible, and must not be removed from its correct location.

Fire & Evacuation At the sound of the fire alarm, please leave immediately by the nearest exit and proceed to an area well clear of buildings. Remain outside the building until the ‘All Clear’ sign is given. Please follow the instructions of security staff and venue supervisors.

Gas Use If you intend on using gas or gas cylinders at the event you must complete the operational form on your exhibitor dashboard or discuss your plans with our Operations Manager as soon as possible. All gas-fueled appliances must be installed and tested for leaks by a licensed gas fitter before they are used. Gas cylinders, exposed gas pipes and all connections to the cylinder must be always protected from damage. All personnel on the stand must be informed of the requirements for the use and storage of gas bottles Exhibitors must only have one gas bottle within their stand area with any additional bottles to be stored outside in the venue’s gas bottle cage (near the loading bay)

7. HEALTH & SAFETY Vehicles Any exhibitor who is planning to include a vehicle on their stand must notify the organisers of their intentions no later than 21 days prior to commencement of the exhibition. You will be given a specific arrival and departure time to move the vehicle on and off the stand. Details of the delivery together with details of the fuel and fuel capacity, dimensions and weight of the vehicle must be provided.

First Aid A medical team will be onsite during event hours only. If any first aid is required during pack in and pack out, please come to Show Information or contact a member of XPO Exhibitions staff. Please be aware that due to health and safety regulations, XPO Exhibitions are not able to hand out medication of any kind.

Drones & Other Devices The use of drones, skateboards, scooters, segways, electrical skateboards, bicycles, remote controlled toys, and other such devices are strictly prohibited. If you require these on your stand for demonstration purposes, please contact the Operations Manager to discuss how you plan to use the device, and the safety measures you will take.

8.MARKETING SCAM Warning Attendee Lists Scam – we have noticed a lot more scammers approaching exhibitors over recent years offering to sell attendee/visitor lists to our events. This is a SCAM and we do not recommend engaging in any way. XPO Exhibitions do not on-sell our attendee data to any other party – therefore the Attendees List being offered is NOT legit.

Marketing Resources We offer a variety of digital assets designed to enhance your visibility at the show and promote your presence within your company's network. To explore the full range of marketing and promotional resources available for the Waikato Home & Garden Show, please follow the link below. Please get in touch with marketing@xpo.co.nz if you have any questions.

Marketing Resources

(Available shortly)

Additional Marketing and Sponsorship Promote your brand to thousands of keen visitors before they even arrive at the Waikato Home & Garden Show. But get in quick! These marketing opportunities are limited and will sell fast. Please get in touch with your Sales manager to find out more about advertising opportunities

9. LUP LEAD SCANNER Ticketing Tech and Data Collection Made Easy XPO is proudly partnered with LUP technology for online ticket purchases, giving exhibitors the opportunity to use scanning technology to build a database, capture leads and qualify key buyers. Easy to use Scan an entry ticket to receive the visitor contact details Ability to attach follow up notes Download and follow-up Collate sales and measure ROI! It’s paperless, easy and instant!

To order your lead scanner please see LUP in the key supplier page.

If data collection and qualifying leads is important to you - it’s a no brainer.

10. ACCOMODATION & XPO 10. Accommodation For the best available hotel rates near the Waikato Home & Garden Show, we recommend using the Hotelmap site.

On behalf of the whole team here at XPO Exhibitions, we wish you a very successful show! If you have any further questions, please contact us at operations@xpo.co.nz.

XPO Shows XPO owns and organises 18 of New Zealand’s largest and longest running exhibitions. We provide effective, dynamic event platforms that allows your brand to connect and grow.