Celyn Avenue News Winter 2015
MERRY CHRISTMAS
and welcome to the first edition of Celyn Avenue News You told us that a newsletter was the best way for us to keep you up to date on Celyn Avenue news. Thank you all for taking the time to chat to us over the last few months to tell us your views of Celyn Avenue. You’ve spoken to us in your homes and at a drop-in meeting in the communal lounge and you’ve given us lots of useful feedback that we will use to improve your scheme.
You said: 81% 54% 48%
of residents feel safe in their home of residents feel the scheme is attractive and well kept of residents are not happy with the door entry system And residents have expressed a wish to use the communal lounge
What we are doing: In 2016, we will: • improve the outside of the scheme to make it look more attractive • install a new door entry system, with separate key system, to make all blocks more secure • refurbish the Communal lounge after the works have been completed • install wifi in the communal lounge for residents and other members of the community to use
www.wwha.co.uk | 0800 052 2526 | Twitter: @wwha
Celyn Avenue News | Winter 2015
External works You may well have noticed‌ that we have been busy carrying out repairs to the external walls and balconies at Celyn Avenue. This is just the beginning of planned works to improve your homes – next year we will be replacing the windows with energy efficient double glazed units and re-covering the roofs, as well as continuing with repairs to the balconies. After that we will be upgrading the heating in all your homes with a modern central heating and hot water system.
Meet the Team These are the staff who work at the scheme. All staff can be contacted via our Customer Service Centre.
0800 052 2526 Amanda Mills Housing Officer
Gill Jones Housing Officer
amanda.mills@wwha.co.uk
gill.jones@wwha.co.uk
07823 342555
07775 74046
Natalie Davies Tenancy Support Officer
Sion Phillips Neighbourhood Dispute Officer
natalie.davies@wwha.co.uk
sion.phillips@wwha.co.uk
Roy Preece Asset Management Officer
Kevin Dellay Site Superintendent 07584 130927
07827 279700
07929 201357
Work will be carrying on in sequence throughout 2016 and into 2017. We hope it will make a big difference and improves both the look and efficiency of your homes.
07929 201447
roy.preece@wwha.co.uk
kevin.dellay@wwha.co.uk
Seasons Greetings and Best Wishes for a
Happy and Prosperous New Year Page 2| www.wwha.co.uk | 0800 052 2526 | Twitter: @wwha