Convenience Store Decisions 2019 Leaders

SPECIAL ISSUE 2019 Business Solutions for Retail Decision Makers

®

LEADERS IN

CONVENIENCE

January Leaders Cover.indd 2

1/29/19 2:23 PM

R E N W O I O P INNOV T

Join the conversation:

THE

@HersheyCompany The-Hershey-Company

OF

he with t s t l u s re E Drive VATIV

INNOCKING

SNA

1894

2019

tools latest ry— e h t s Acces your catego w ne w to gro fits—at the om ro s.c and p lution

e s u o h r e Pow

eySo Hersh CSD_Ad_Template.indd 1

1/29/19 2:26 PM

LEADERS IN CONVENIENCE

Masthead

/ CONTENTS

.........................................4 Editor’s Memo ...................................6

ADD Systems .............................................7

Inline Plastics Corp. .................................17

Belanger, Inc. .............................................8

Krispy Krunchy Foods ..............................18

blu ..............................................................9

Liggett Vector Brands .............................. 27

Cheyenne International, LLC ...................10

Little Caesars ..........................................19

Core-Mark International ...........................11

Loomis U.S. ............................................20

E-Alternative Solutions, LLC ....................12

Mars Wrigley Confectionery ................... 28

Forte Products .......................................... 13

McLane Company, Inc. ...........................21

Hershey ..................................................... 2

Motion Technology, Inc. ..........................22

Home Market Foods ................................14

Pierce Chicken .........................................24

Hoshizaki America, Inc. .............................15

Swisher International ...............................26

Hunt Brothers Pizza ................................16

cstoredecisions.com decisions.com

03_TOC.indd 3

Convenience Store Decisions I Leaders in Convenience 3

1/30/19 9:26 AM

THE CSD GROUP Convenience Store Decisions • Leading Through Innovation www.cstore de ci si ons.com Convenience Store Decisions

CStoreDecisions ecisions .com

EDITORIAL

Vice President, Editor-in-Chief John Lofstock jlofstock@csdecisions.com

Creative Director Erin Canetta ecanetta@csdecisions.com

Senior Editor David Bennett dbennett@csdecisions.com

Production Manager Barbra Martin bmartin@csdecisions.com

Senior Editor/News & Online Erin Del Conte edelconte@csdecisions.com

Digital Operations Manager Nicole Lender nlender@csdecisions.com

Associate Editor Howard Riell hriell@csdecisions.com

ADVERTISING

Group Publisher Tom McIntyre tmcintyre@csdecisions.com 216-533-9186 Publisher John Petersen jpetersen@csdecisions.com 216-346-8790 Vice President, Sales Tony Bolla tbolla@csdecisions.com 773-859-1107

Associate Editor Marilyn Odesser-Torpey mot@csdecisions.com

EDITORIAL ADVISORY BOARD

Robert Buhler, President and CEO Open Pantry Food Marts Pleasant Prairie, Wis. Jim Callahan, Director of Marketing (Retired) Geo. H. Green Oil Inc. • Fairburn, Ga. Brad Call, President Colour Du Jour • Salt Lake City Bill Kent, President and CEO The Kent Cos. Inc. • Midland, Texas Greg Lorance, Dispensed Category Manager Cumberland Farms • Framingham, Mass.

Billy Milam, President RaceTrac Petroleum Inc. • Atlanta Patrick J. Lewis, Managing Partner Oasis Stop 'N Go • Twin Falls, Idaho Scott Zaremba, President and CEO Zarco 66 • Lawrence, Kan.

OFFICE LOCATIONS

Headquarters 1111 Superior Ave., 26th Floor, Cleveland, OH 44114 888-543-2447 Editorial and NAG 1420 Queen Anne Rd., Suite 4 Teaneck, NJ 07666 201-321-5642

NATIONAL ADVISORY GROUP (NAG) BOARD

Robert O’Connor, Board Chairman O’Connor Petroleum Co. • Hales Corners, Wis. Mary Banmiller, Director of Retail Operations Warrenton Oil Inc. • Truesdale, Mo. Greg Ehrlich, Chief Operating Officer Beck Suppliers Inc. • Freemont, Ohio Doug Galli, Vice President, General Manager Reid Stores Inc./Crosby’s • Brockport, N.Y. Joe Hamza, Chief Operating Officer Nouria Energy Corp • Worcester, Mass.

Brent Mouton, President and CEO Hit-n-Run Food Stores • Lafayette, La. Peter Tamburro, General Manager Clifford Fuel Co. • Utica, N.Y. Vernon Young, President and CEO Young Oil Co. • Piedmont, Ala.

SUBSCRIPTION INQUIRIES

To enter, change or cancel a subscription, please e-mail requests to bmartin@csdecisions.com or Mail: Convenience Store Decisions, 1111 Superior Avenue, 26th Floor, Cleveland, OH 44114.

Copyright 2019, WTWH Media, LLC

http://twitter.com/CStoreDecisions www.facebook.com/CStoreDecisions www.linkedin.com/CStoreDecisions 4 Leaders in Convenience I Convenience Store Decisions

04_Masthead_0119.indd 4

YOUNG EXECUTIVES ORGANIZATION (YEO) BOARD

Bart Stransky, Board Chairman RaceTrac Petroleum Inc. • Atlanta Garet Bishop, Chief Financial Officer BFS Cos. • Morgantown, W.Va. Caroline Filchak, Director, Wholesale Ops Clipper Petroleum • Flowery Branch, Ga. Kalen Frese, Food Service Director Warrenton Oil Inc. • Warrenton, Mo. Alex Garoutte, Director of Marketing The Kent Cos. Inc. • Midland, Texas Sharif Jamal, Corporate Training Manager Chestnut Petroleum Inc. • New Paltz, N.Y. Lindsay Lyden, Vice President, Development Truenorth Energy • Brecksville, Ohio Jeremie Myhren, Vice President, IT Road Ranger • Rockford, Ill.

Convenience Store Decisions is a three-time winner of the Neal Award, the American Business Press’s highest recognition of editorial excellence.

Convenience Store Decisions (ISSN 1054-7797) is published monthly by WTWH Media, LLC., 1111 Superior Ave., Suite 2600, Cleveland, OH 44114, for petroleum company and convenience store operators, owners, managers. Qualified U.S. subscribers receive Convenience Store Decisions at no charge. For others, the cost is $80 a year in the U.S. and Possessions, $95 in Canada, and $150 in all other countries. Single copies are available at $9 each in the U.S. and Possessions, $10 each in Canada and $13 in all other countries. Periodicals postage paid at Cleveland, OH, and additional mailing offices. POSTMASTER: Send address changes to Convenience Store Decisions, 1111 Superior Avenue, 26th Floor, Cleveland, OH 44114.

GST #R126431964, Canadian Publication Sales Agreement No: #40026880.

CONVENIENCE STORE DECISIONS does not endorse any products, programs or services of advertisers or editorial contributors. Copyright© 2019 by WTWH Media, LLC. No part of this publication may be reproduced in any form or by any means, electronic or mechanical, or by recording, or by any information storage or retrieval system, without written permission from the publisher. Circulation audited by Business Publications Audit of Circulation, Inc.

cstoredecisions.com

1/30/19 9:27 AM

SAVE THE DATE

NAG 2019

GET READY FOR

The National Advisory Group (NAG) is an association of small to mid-size and family-owned chains and the executives that run them. This group convenes at an annual conference to exchange ideas with the motivation to improve their business performance and ultimately their bottom line.

Hyatt Regency Minneapolis

September 8th thru 11th

The setting of this conference encourages an extremely educational, yet highly social environment.

The schedule consists of top notch speakers, retail information exchanges, opportunities to address burning issues within your business, a chance to get to know your peers in similar size operations and much more!

For more information: RETAILERS should contact John Lofstock at 201.321.5642 jlofstock@csdecisions.com SUPPLIERS should contact John Petersen at 216.346.8790 info@nagconvenience.com

2019

2019_NAG_STD ad.indd 1

Committed to building relationships and profits!

1/29/19 3:24 PM

EDITOR’S

Memo

Partnering for a

Service Culture

F

ROM GREAT CORNERS, CLEAN RESTROOMS and modern facilities to fresh food and a wide selection of popular snacks, convenience stores are committed to delivering outstanding service. This commitment is evident in the industry’s growing sales numbers at a time when all other retail channels are struggling to break even.

This service-driven culture is the industry’s foundation and it must continue to dominate your training programs and drive your recruiting efforts when you’re looking for your next great brand ambassador.

This past October, Convenience Store Decisions honored Kwik Trip as our 2018 Chain of the Year in large part due to their amazing culture. Like Sheetz, Maverik, Family Express, Quick Chek and all the chains to win this prestigious award before them, the customer service commitment wasn’t something these chains simply discussed in the boardroom, it is their prime directive for existing at all. And that mindset is what separates the industry’s leaders from the rest.

Traditionally, retailers and manufacturers’ “collaborative efforts have focused on areas

”

such as in-store programs and merchandising.

Customers have shown—with their wallets and in focus groups—that price is relatively low on the list of reasons why they shop a convenience store. They want a friendly smile when they walk in the door, a clean store and a genuine sense that you appreciate their business. In other words, they want to feel respected. After all, would you continue to shop at a store that didn’t show you the respect you deserve? Regardless of a great price or a convenient location, you know deep down you wouldn’t. Why would you expect your customers to act any differently?

Service Without Strings Traditionally, retailers’ and manufacturers’ collaborative efforts have focused on areas such as in-store programs and merchandising. This has helped grow the service culture that makes convenience store companies great. However, expanding those relationships can have a substantial impact on sales, according to a study by McKinsey & Co. The most collaborative companies increased revenues by 3.7% more than the average company, the report found.

6 Leaders in Convenience I Convenience Store Decisions

06_Leaders19_EditMemo.indd 6

For any questions about this issue or suggestions for future issues, please contact me at jlofstock@ csdecisions.com.

Based on the study, McKinsey & Co. identified several steps that could enhance the collaborative effort to help both sides drive new profits: 1. Select partners based on capabilities, strategic goals and value potential. Many companies aim to collaborate with their largest suppliers or customers—but the largest partner may not be the best. A smaller partner may value a collaboration more than a big partner who is already juggling similar efforts.

A better approach is to assess potential partners across three dimensions. First, is there enough potential value in collaborating with this partner? Second, do both parties have sufficiently common strategic interests? Third, does the partner have the infrastructure and processes to provide a strong foundation for the collaboration?

2. Dedicate cross-functional resources and ensure senior leadership involvement. A successful collaboration begins at the top, with a steering committee of senior leaders who not only set the defining vision for the effort, but also have the power to allocate the necessary resources to support it.

3. Jointly manage performance and measure impact. Both parties should use the same metrics and performance-management system. McKinsey recommends that partners select and track the smallest number of metrics required to provide a clear picture of the effort’s overall performance. Partners should schedule regular problem-solving sessions to address trade-offs.

4. Collaborate for the long term. The final ingredient for a successful collaboration is stamina. Through joint planning sessions and multi-year performance metrics, both parties must define long-term objectives and develop a road map for future collaborative initiatives.

The payoff from collaborative efforts can be tremendous. On the pages ahead you will learn about some of the leading suppliers and manufacturers doing business in the convenience store industry. They have shown a willingness to work with c-stores and respond to their needs.

I urge you to learn more about them so you can forge new, successful collaborations to grow your business.

cstoredecisions.com

1/30/19 9:28 AM

LEADERS IN CONVENIENCE / ADD Systems

ADD Systems

A

DD Systems ® software helps you spend less time on administrative tasks and more time providing a great customer experience and improving your financial position. Designed in concert with our trusted client advisors from top industry chains, ADD Systems software exemplifies a modern convenience store application, with unprecedented efficiency and visibility into your operation, tighter management of merchandise and fuel, and efficient data access, when and where you need it.

Business Intelligence (BI) Save time and money by getting customizable, timely reports with actionable information. No need to weed through pages of output because these reports can be driven by exception to contain only informa-

tion that needs your attention. New Dashboards and Scorecards with relevant KPI’s give an accurate, quickly consumable snapshot of store activity. And all reports can be pushed out automatically.

Inventory Management Minimize shrink by scanning at the POS, scanning store invoices, and taking full advantage of a centralized price book. Reduce out-of-stocks by implementing strong inventory controls and using picture-based shelf tags for effective planogram management.

Labor Utilization Reduce labor expense through better staffing decisions. Understand your traffic and transaction trends with simple graphical reports.

Category Management Maximize sales using store traffic to understand customer shopping. Our BI-driven, analytical reports provide a precise view of sales velocity, which helps you meet customer demand and manage vendor purchases. With this information, you can implement highly effective promotions, like mixand-match and combos, to drive larger basket sizes.

Scan Data Benefits Automatically submit cigarette scan data to take advantage of financial incentives.

Wholesale Efficiency Automatically send scheduled wholesale price quotes based on cost-plus, percentage or customer contracts. Deliver profitable wholesale loads with accurate margins that incorporate “best buy” logic for vendors, terminals and freight. Expedite dealer network processing by importing fuel sales from your gas station dealer network and credit card receipts from your major oil company processors for quick reconciliation and settlement.

Manage a host of dealer commission structures efficiently and automatically.

Built with over 45 years of experience in the c-store industry, ADD Systems helps retailers save time and improve profitability. Compete with the advantage of ADD Systems.

About ADD Systems Since 1973, Advanced Digital Data® has worked hand-in-hand with clients throughout the U.S. and Canada to understand the needs of the convenience store, wholesale petroleum, propane, home heating oil, HVAC, and lubricant industries. Our goal has always been to develop the best software solutions that exceed the needs of our clients, today and tomorrow. ADD Systems is more than a software provider, we are a true partner, committed to client success. cstoredecisions.com decisions.com

7_ADD Sys Profile page.indd 7

ADD Systems

6 Laurel Drive Flanders, NJ 07836 P: 800-922-0972 F: 973-252-3803 E: info@addsys.com W: www.addsys.com Convenience Store Decisions I Leaders in Convenience 7

1/29/19 2:08 PM

LEADERS IN CONVENIENCE / Belanger, Inc.

Belanger, Inc.

W

hy settle for just convenience and fuel sales when you can also capitalize on the profitable CAR WASH market? In the United States alone, over 8 million cars are washed each day.* You already have the captive customer traffic—now MAXIMIZE YOUR PROFITS and turn your business into a complete destination, offering the latest in advanced car washing.

ward-thinking engineers to deliver powerful cleaning performance while minimizing downtime and expensive maintenance for c-store owners.

It’s a win-win for both you and your customers.

MAXIMIZE YOUR PROFITS Belanger, Inc. can help you maximize your profits while minimizing maintenance with its complete line of industry-leading car wash systems.

ATTRACT CUSTOMERS LIKE From their new CUBE ™ 3-wheel A BEACON soft touch automatic to their workMany of Belanger’s innovative wash horse touchless in-bay automatics to systems come with LED-illuminated their game-changing SpinLite® tunnel components that actively market your wash system, Belanger manufactures wash. These color-changing systems appealing equipment that attracts cus- command attention and increase your tomers and puts them at ease, so they wash’s volume capability by drawing customers in from the street and from come back again and again. your pumps.

• New Cube™ 3-wheel (soft-touch automatic) • Kondor ® 1 or 2-arm (touchless automatic) • Saber ® 1 or 2-arm (touchless automatic) • Freestyler 5-wheel (soft-touch automatic) • SpinLite ® illuminated tunnel system Belanger’s car wash equipment is designed by the industry’s most for-

SUPPORT Need a repair or a replacement part? You can depend on Belanger’s nationwide network of over 120 certified distributors to respond quickly and keep your revenue flowing.

LET US HELP YOU Belanger, Inc. has consistently helped the car wash industry evolve with patented equipment innovations that provide noticeably superior car washing results.

So set your business apart and let our knowledgeable car wash experts design a plan that works for you.

Contact us today for a site assessment. *Source: Statistic Brain

About Belanger, Inc.

Founded in 1969, Belanger, Inc. has long been respected as the industry leader in quality car wash manufacturing. Pioneering the first equipment designed specifically for cloth car washes, today Belanger offers an extensive line of unmatched vehicle wash systems, products, and components that deliver unparalleled value, performance, and investment opportunity.

8 Leaders in Convenience I Convenience Store Decisions

8_Belanger Profile page.indd 8

Belanger, Inc. 1001 Doheny Court Northville, MI 48167 Brandon’s Cell: 248-640-0478 E: Bfrick@belangerinc.com W: www.Belangerinc.com cstoredecisions.com

1/29/19 2:09 PM

LEADERS IN CONVENIENCE / blu

blu

®

b

lu, a leader in the e-vapor category and trusted consumer choice, recently introduced the first line extension to its myblu ™ product range with their myblu INTENSE ™ Nicotine Salt Liquidpods. After successful sales online and at vape shops, blu brought this esteemed line to retailers around the country—and the response has been phenomenal. myblu INTENSE ™ Nicotine Salt Liquidpods are pre-filled pods for

use with the myblu device that feature its p ro p r i e t a r y e - l i q u i d blend with Pyrisalt ™ nicotine salt—providing a smooth and fullysatisfying experience that adult smokers are looking for. The myblu INTENSE line was introduced with five flavors that are offered in both 2.5% and 4% nicotine options. These include Honeymoon, a rich honey flavor with light exhales of creamy milk; Neon Dream, a fruity and creamy blend to light up your senses; Citra Zing, a taste of citrus; Melon Time, a refreshing flavor of ripe, juicy fruit; Tobacco Chill, a cooling take on classic tobacco flavor.

Throughout Q1 2019, blu will proactively roll out two additional flavors to their myblu INTENSE line, both of which will be available in 3.6% and 2.4% nicotine options. The Mint-Sation Liquidpods will offer more than just your typical ‘mint’ flavor, featuring the taste of fresh peppermint blended with subtle undertones of spearmint that make

this aromatic vape nothing short of sensational. Tobacco Liquidpods will deliver a more complex taste for the traditionals out there, with an authentic blend that fuses roasted tobacco flavor with nutty notes and a slight oaky finish.

The myblu device is loved for its ability to give adult consumers the freedom to make their own choice. blu’s line extension offers choices equal or greater to all competitors in every taste segment, whether they’re looking for fresh, earthy, fruity, or savory options.

About blu blu a leader of electronic cigarettes. Launched in 2009 with consumer satisfaction at the heart of everything they do and the ambition to be the best, blu does more than offer high quality vapor products. The brand works carefully to truly satisfy its customers, designing products for the adult consumer in a variety of disposable and rechargeable form factors and flavors. blu is available online and in stores in the four largest vapor markets worldwide: USA, UK, France, Italy. cstoredecisions.com

9_Blu Profile page.indd 9

blu

1100 South Tryon Street, Suite 300 Charlotte, NC 28203 P: 1-888-207-4588 W: www.blu.com Convenience Store Decisions I Leaders in Convenience 9

1/29/19 2:10 PM

LEADERS IN CONVENIENCE / Cheyenne International, LLC.

Cheyenne International, LLC

F

or nearly two decades, Cheyenne International has grown and evolved from a small tobacco start-up, to what they commonly call themselves: The Best Small Tobacco Company in America. Cheyenne’s continued commitment to wholesale and retail customers is reflected in the four pillars of excellence from which the company operates: partnership, quality, compliance and success.

What Customers Think of Cheyenne While Cheyenne has always been at the forefront of the OTP category, its reputation as a leader in the industry is stronger than ever going into 2019. In a recent survey of Cheyenne’s retail and wholesale the competition. On the wholesale customers, 69% of retail and 90% of side, 62% of customer respondents wholesale respondents say they have think working with Cheyenne is betexcellent engagement with Cheyenne ter than working with the competition. employees from sales to account- To put it bluntly, Cheyenne is a great ing to customer service. When manufacturer who is easy to do busiasked about their satisfaction with ness with and stays ahead of other Cheyenne product launches, 86% of manufacturers in the marketplace. retail and 95% of wholesale respondents were satisfied or extremely Brands That Make Sense satisfied. What’s most impressive is For a retailer, there are many chalthe way that Cheyenne is perceived lenges to tackle on a daily basis. At against its competition in the mar- Cheyenne International, the company ketplace. The same customer survey believes in making business simple. showed that over half of Cheyenne’s The sentiment applies to their brands retail customers said working with as well. Cheyenne designs brands that Cheyenne is better than working with stand apart from the competition and

create real profits for retailers. Backed by great merchandising tools and effective adult consumer marketing, the fact that Cheyenne is a small business makes them just that much easier to work with.

One of the biggest growths the company has seen is in the Cheyenne Cigar brand. The tobacco blend is expertly crafted with the finest cigar tobaccos to make an experience unlike any other. While taste is important, Cheyenne stops at nothing to ensure its product quality is the best it can be, ensuring profitable products each and every time they’re scanned through a store register.

About Cheyenne International, LLC

Cheyenne International, LLC is a full-line tobacco product manufacturer with a focus on creating valuable customer partnerships and producing high-quality products at a fair price. Located in North Carolina, the heart of American tobacco country, Cheyenne International prides itself on delivering profitable, market-leading brands that meet the demands of adult consumers. Learn more at www.cheyenneintl.com.

10 Leaders in Convenience I Convenience Store Decisions

10_Cheyenne Profile page.indd 10

Cheyenne International, LLC Toll Free 1-866-254-6975 contactus@cheyenneintl.com

cstoredecisions.com

1/29/19 2:10 PM

LEADERS IN CONVENIENCE / Core-Mark International

Core-Mark International CATEGORY INNOVATION: Vendor Consolidation Initiative (VCI) The objective is to build a supply chain that focuses on maximizing value to our Retail Partners and ultimately the customer. VCI will help save time and money. It also creates a platform for new concepts, such as Fresh (fruit, fresh sandwiches and salads, dairy, and meat), that will enhance the Retailer’s offering to consumers, separate them from competition, and increase sales with higher basket rings.

FRESH Core-Mark offers a comprehensive platform and delivery model to enable the delivery of fresh foods to customers. Our state-of-the-art supply chain that features refrigerated docks and our fleet of tri-temperature trailers

built specifically for delivery to convenience stores. Whether it is grab-and go or made-to-order, Core-Mark offers a variety of products and programs that appeal to customers who are demanding convenient, healthier meal and snacking options such as salads, sandwiches, wraps and cut fruit.

is designed specifically for customers who want to use in-depth analysis and category management to optimize their entire store. The completed analysis is translated into a full scale customized marketing plan.

FOODSERVICE Convenience store foodservice options are continuing to evolve beyond the microwave. Today, more retailers are offering full-service foodservice programs, from pizza to fried chicken and other made to order concepts. Freshly prepared food that can satisfy any craving is becoming much more commonplace, and Core-Mark delivers with proprietary brands such as: Basilio’s Pizza, BirdShack fried chicken. Arcadia Bay Select Coffee and Arcadia Bay Bakery, and other select brands supporting Food Service.

FOCUSED MARKETING INITIATIVE: With Focused Marketing, our goal is to take Category Management to the next level and to drive higher sales and profits for our retailers. FMI

TECHNOLOGY Core-Mark offers a full array of technology solutions designed to help grow and manage your business. Through our enhanced ordering options and user platform, you will be on the cutting edge of technology, wherever that road may lead. Our updated platform was designed and created to ensure upgrade ability as technology changes and the needs of your business evolve.

About Core-Mark International

Core-Mark’s marketing approach is keenly focused on the consumer, recognizing the critical need to deliver relevant and appealing offers at the point of purchase. Core-Mark offers our Retailers marketing programs in every key category: Fresh, Foodservice, Core Categories, General Merchandise, Health & Beauty and Tobacco.

Major Services: Fresh Foods, Foodservice, Produce, Dairy Products, Fresh Bakery, Alcoholic and Non-Alcoholic Beverages, Candy, Snacks, General Merchandise, Novelty Products, Snacks, Groceries, Tobacco Products, Health & Beauty Care and Automotive Products. cstoredecisions.com

11_Coremark Profile page.indd 11

Core-Mark International 395 Oyster Point Blvd., Ste 415 San Francisco, CA 94080 P: 650-589-9445 E: SalesandMarketing@core-mark.com W: www.core-mark.com

Convenience Store Decisions I Leaders in Convenience 11

1/29/19 2:10 PM

LEADERS IN CONVENIENCE / E-Alternative Solutions, LLC

E-Alternative Solutions, LLC

E

-Alternative Solutions (EAS) is an independent, family-owned provider of electronic alternatives to cigarettes. Our satisfying vapor products are research-tested, U.S. made (with domestic and imported ingredients), and marketed only to adult smokers.

Meeting Consumer & Category Demand This year, EAS introduces the Leap™ brand, with innovative products that utilize nicotine-salts based e-liquids to take adults users beyond smoking. Leap features flavors that are distinctly developed for mature palates, and offers a sophisticated design, more powerful battery, and higher capacity e-liquid pods than the leading competitor.

Leap is available in rechargeable and disposable models. Each offers a wide range of e-liquid flavors and three nicotine levels—including zeronicotine options—so adult consumers can experience unique, customizable satisfaction.

We also continue to market and sell Cue® Vapor System, a favorite among smokers seeking a sub-ohm system to satisfy their needs.

Putting Our Partners First Our team of experienced sales and trade marketing professionals brings exceptional value to each and every relationship through best-in-class margins, and a suite of category man- the rapidly evolving regulatory landagement, marketing, and regulatory scape, EAS executives are frequently sought to speak on the complex legal education initiatives.

We bring decades of collective expe- issues facing the industry, including rience—and an intimate understanding topics like responsible marketing pracof tobacco industry shortfalls—to tices, understanding and meeting U.S. design programs that can be custom- Food and Drug Administration (FDA) ized to business models and consumer requirements and how to navigate a bases. Leap is only the latest exam- plethora of state laws regarding the ple of this commitment to innovation, vapor category. to category growth, and to ultimately ensuring our distribution and retail part- A World Beyond Smoking ners achieve outstanding results.

With EAS, smokers and retailers alike have a partner they can trust: EAS Shaping the Regulatory Scene offers powerful, satisfying products that EAS has undertaken a leadership are always available with or without role in the creation of sensible indus- nicotine, from an independent, famtry standards and regulations, helping ily-owned company who makes all of to formulate the Vapor Technology its e-liquids right here in the U.S. with Association (VTA) marketing stan- domestic and imported ingredients.

We deliver satisfaction. We are dards. Our work on the VTA Board of Directors advances the interests of shaping responsible industry regulathe industry’s manufacturers, whole- tion. And we are committed to leading salers, small business owners, and everyone – from smokers and retailers, to competitors and regulators–into the entrepreneurs.

Widely considered authorities on promise of A World Beyond Smoking.

About E-Alternative Solutions, LLC

Founded in 2014, E-Alternative Solutions (EAS) develops, markets and distributes vaping products for adult smokers. Our product portfolio includes Leap™ Vapor and Cue® Vapor System. Our business pillars of understanding the marketplace, putting our partners first, and providing reliable regulatory analysis have positioned us as a respected leader in the vaping industry.

12 Leaders in Convenience I Convenience Store Decisions

12_EAS Profile page.indd 12

E-Alternative Solutions, LLC 20 Thorndal Circle Darien, CT 06820 P: 877-373-0069 W: Retail.EAlternativeSolutions.com

cstoredecisions.com

1/29/19 2:13 PM

LEADERS IN CONVENIENCE / Forte Products

Forte Products FORECOURT AMENITIES Forte Products is a leading supplier of Forecourt amenities to the fuel and C-Store markets. Our company is focused and dedicated to design and engineer products that can be used in multiple applications, fit for different environments and that offer a great ROI because of their strength and durability. We offer a variety of waste/windshield service centers that provide operators with efficient and long- term solutions to service their customers conveniently and affordably.

Waste/W indshield Service Centers provided by Forte are convenient, accessible and full-service. They are ready-to-use equipment, enhance brand image, make forecourts more attractive, require minimum installation and labor, and are reliable and long lasting.

When looking for a great valet unit to complement your forecourt, choose one of the many options that Forte offers which include the Contour ™ All-In-One Waste/Windshield Service Center, Sidekick™ Waste/Windshield Center and the Two-Fold™ Pole Mount Windshield Center.

eye level so they can connect with customers and generate greater interest and more sales. The variety of shapes and sizes of our displays can help you to make the best use of all areas around the store and never waste a valuable inch of “lost” spaces that sometimes are hard to fill.

DISPLAY MERCHANDISERS

RECYCLE BINS

Forte offers a unique line of perThe C-Store market is quickly catchmanent displays to assist operators ing up to sustainable initiatives and in implementing convenient and suc- programs that contribute to a betcessful merchandising programs to ter environment. Recycle Bins are a transform simple environments into basic, yet indispensable item powerful buying zones. Our mer- that mark the beginning chandisers maximize valuable store of a solid and continuspace, improve product visibility, ous recycling program. increase retail value proposition and They are usually the promote impulse buying to generate first indication at any bigger sales. site that recycling takes Merchandising starts at the front place there and strongly door and the impact created with encourage visitors to your products display strengthens a properly dispose of their customer’s decision to walk into your recyclable waste. store. Since its introduction to the marForte’s bins are a simple and effiket seven years ago, Forte’s U-Link™ cient way to recycle. They are easy to Merchandiser has become one of the set up, have an ergonomic reach with most requested items for outdoor mer- highly visible openings, are marked chandising in C-stores. It is the most with clear-to-spot graphics, have a ideal storefront display to showcase distinctive shape and design that add a variety of items such as water cases, appeal to surroundings, and can be windshield fluid bottles, wood logs and customized with different colors and graphics. We offer four (4) recycle bin many other seasonal products.

Forte’s displays move your prod- models with different volume capacity ucts off the floor and raise them to and size to cater to your requirements.

About Forte Products

Forte Products is a leading US manufacturer of plastic fixtures and components for the retail and OEM markets. Our products are used in a variety of applications and within a wide range of industries that include the C-Store, Food Service, Grocery, Mass Merchandisers, and many more.

Our company is headquartered in Kansas City, MO with manufacturing plants in Farmington, MO; Cherryvale, KS and Burlington, KS. We are brand image approved by most major fuel marketers as well as preferred supplier to large and smaller C-Store chains nationwide. cstoredecisions.com

13_Forte Products Profile page.indd 13

Forte Products 4801 Main Street Kansas City, MO 64112 P: 816-741-3000 816-813-3337 E: dhimes@forteproducts.com W: www.forteproducts.com Convenience Store Decisions I Leaders in Convenience 13

1/29/19 2:13 PM

LEADERS IN CONVENIENCE / Home Market Foods

Home Market Foods

G

ROW YOUR FOODSERVICE business with quality products from Home Market Foods.

RollerBites

®

Bold! Different! Better! Bursting with flavor and packed with protein, RollerBites offer the perfect on-thego meal or snack.

NEW! Fire Grilled Cheeseburger RollerBites lock in that juicy, homegrilled flavor. Made with today’s cult status flavors, like Ghost Pepper, Bacon, Triple Chile, and Spicy TexMex Chili.

Seasoned all-white Chicken RollerBites, offered in a variety of bold flavors, have more protein than any other chicken product on the grill.

Try the popular NEW! Nashville Hot Chicken and the best-selling, crowd pleasing Cheesy Buffalo Ranch Chicken! Savory Breakfast varieties

Lette • PC LAM DESIGN • 06.04.15

combine hearty eggs, sausage and cheese for a delicious breakfast on the run.

Eisenberg®

Beef Frankfurters have a long tradition of quality since 1929. Eisenberg franks are an experience your customers won’t soon forget. Great tasting, minimally processed products with an authentic, natural taste—that’s the Eisenberg way.

Bahama Mama®

Premium sausages provide all-day snacking solutions in a variety of delicious flavors to satisfy hearty appetites.

Made from high quality cuts of beef and pork, no fillers, and 100% cheddar cheese.

Cooked Perfect®

Cooked Perfect Chicken Fries and Chicken Bites are sure to heat up your hot case sales. Made from tender, juicy all-white meat chicken, loaded with flavor, and packed with protein. Our NEW! Chicken Fries are a hot-trending menu item that customers want to try. Grab N’ Go containers included in every case.

Premium Cooked Perfect meal builders will elevate your foodservice offering with the #1 brand of Meatballs in the country, Shaved Steak, Pulled Pork, and our NEW! Fire Grilled Chicken Chunks. All are seasoned just right and cooked to perfection. Bring quality to your customers with ingredients from Cooked Perfect—the —the possibilities are endless!

1A

About Home Market Foods Home Market Foods has been creating delicious food products since 1957 using authentic recipes and the finest quality ingredients. Our innovative, forward-thinking culinary team leads the industry with a commitment to providing craveable products for today’s discerning consumers. With safety as our mantra and quality at our core, we are your go-to provider for all things “delicious.”

14 in Convenience I Convenience Store Decisions 56 Leaders Convenience Store Decisions January 2019

56_Home Market Profile page.indd 14 56 14_Home

Home Market Foods 140 Morgan Drive Norwood, MA 02062 P: 800-367-8325 781-948-1500, Ext 529 E: sales@homemarketfoods.com W: www.homemarketfoods.com

cstoredecisions.com

1/7/19 9:04 1/31/19 8:18 AM

LEADERS IN CONVENIENCE / Hoshizaki America, Inc.

Hoshizaki America, Inc.

T

he process of making ice may seem straightforward— just freeze water—but these days not all ice is the same.

Hoshizaki’s equipment is designed so that ice is made on both sides of a stainless-steel evaporator, allowing it to produce twice as much ice using the same amount of energy as machines that run water over a grid of cells to make ice, a more common process in ice machines.

Because Hoshizaki’s machines produce more ice in every batch, it has to cycle less often to replenish its ice. As a result, Hoshizaki’s ice machines have 15 percent less overall energy consumption compared to most competing brands and the use of materials such as stainless-steel means its machines will maintain that efficient output much longer. This

push for greater energy efficiency has earned Hoshizaki recognition from the manufacturing industry, including a Kitchen Innovation Award from the National Restaurant Show and Energy Star Partner of the Year awards for the last 7 years.

While the company develops machines that produce new ice shapes, it also continues to launch new refrigeration products including back bar equipment, direct draw refrigerators, bottle coolers, glass door merchandisers, and the new Steelheart Refrigeration Series. This new line has the features operators want without the complicated frills that they don’t need. Designed with environmentally friendly hydrocarbon refrigerant, the cabinet has unique louvered ducted airflow that creates continuous, even airflow on each shelf

level and throughout the cabinet for even, safe temperatures for food products.

Today, Hoshizaki offers a variety of different refrigerator and freezer models in the new Steelheart Series, including many that meet Energy S t a r s t a n d a rd s .

Quality, durability and efficiency are top of mind in every product that comes to market—continuing the Hoshizaki brand recognition of exceptional products.

Hoshizaki. Beyond Strong. It’s the promise of reliability and the peace of mind that comes with it. It’s performing beyond expectations with relentless durability and sustainability. HOSHIZAKI, leading in the design and manufacturing of products for the foodservice industry.

About Hoshizaki America, Inc. HOSHIZAKI is the world leader in the design, manufacturing, and marketing of a wide range of products for the foodservice industry including ice machines, refrigerators, freezers, prep tables, display cases and dispensers. With corporate headquarters in Peachtree City, Georgia, Hoshizaki America, Inc.’s continuous innovation and commitment to the highest standards ensures that our customers have exceptional quality products. Hoshizaki has earned ENERGY STAR® Partner of the Year multiple years in a row for superior energy efficiency achievements.

cstoredecisions.com

15_Hoshizaki Profile page.indd 15

Hoshizaki America, Inc. 618 Highway 74 South Peachtree City, GA 30269 P: 800-438-6087 W: www.hoshizakiamerica.com

Convenience Store Decisions I Leaders in Convenience 15

1/29/19 2:14 PM

LEADERS IN CONVENIENCE / Hunt Brothers Pizza

Hunt Brothers Pizza ®

F

oodservice Success is Simple quick breakfast or lunch on the go. In with Hunt Brothers® Pizza the evening, made-to-order whole pizThe Hunt Brothers Pizza pro- zas are a hit with families looking for a gram was created specifically quick dinner option. for convenience stores. With over 25 years of experience serving the c-store A Nationally Branded Program industry, our program is designed to for a Reasonable Investment make foodservice success simple and With over 7,500 locations in 28 profitable. states, Hunt Brothers is a nationally The program offers high quality, recognized brand and the #1 brand in high margin products that are simple the c-store industry. Unlike many other to prepare. Most stores are able to branded foodservice programs, Hunt handle a new program with existing Brothers does not charge franchise, Manager will rotate and restock inventory and refresh marketing each employees. And the program can be royalty, or marketing fees. operated in as little as 59 square feet As a NASCAR sponsor, Hunt week. They will even prepare your with flexible pizza shoppe and equip- Brothers provides its locations with order for you and confirm quantities ment options. free national branding to 75 million before restocking.

To keep consumer interest high, Hunt Brothers® offers a 12” original racing fans. In-store marketing is also crust pizza, thin crust pizza, break- provided at no cost and is installed Hunt Brothers offers several Limited fast pizza, bone-in chicken wings, and and refreshed by an Account Manager. Time Only pizzas through the year.

Our Direct Store Delivery ensures Fan favorites like Buffalo Chicken Pizza boneless WingBites®. Our grab-andgo pizza option, a Hunk A Pizza®, is a pizza products are delivered on Hunt and Chicken Bacon Ranch, keep cus¼ of a whole pizza that makes for a Brothers trucks. A dedicated Account tomers coming back to your store.

About Hunt Brothers Pizza

With more than 7,500 locations in 28 states, Hunt Brothers® Pizza is the nation’s largest brand of made-to-order pizza in the convenience store industry. Hunt Brothers Pizza offers pizza available as a grab-and-go Hunk, or as a customizable whole pizza that is an exceptional value with All Toppings No Extra Charge®.

Hunt Brothers Pizza 4020 Jordonia Station Road, Nashville, TN 37218 P: 800-453-3675 E: info@hbpizza.com W: huntbrotherspizza.com

16 Leaders in Convenience I Convenience Store Decisions

16_Hunt Bros Profile page.indd 16

cstoredecisions.com

1/29/19 2:16 PM

LEADERS IN CONVENIENCE / Inline Plastics Corp.

Inline Plastics Corp.

I

nline Plastics (Shelton, CT) continues to meet the growing demand in the Grab & Go market with two innovative product solutions—SnackWare® & PagodaWare® PET containers.

Consumers are living increasingly more active lifestyles. Not only are they looking for convenience when food shopping but also the assurance that the products they are buying are properly packaged. More and more, consumers want ready to go meals and snacks that they can eat at work, in the car or at school. The well-recognized, patented tamper evident, tamper resistant Safe-T-Fresh® product line provides both that confidence as well as convenience.

These single piece clamshells maximize warehouse space (as compared to 2-piece containers) and eliminate the need for shrink bands or wrap-around labels—reducing the material & labor costs associated with the labeling application. Processors and retailers see increased efficiency, output and productivity throughout the packing process.

The versatility of the leak resistant SnackWare ® containers allows for fun food combinations great for people on the go. The complete line of SnackWare has grown to include 7 items—different sizes of multi compartment options, single compartments varying from 24–48 oz. along with an interchangeable sandwich wrap/cake slice container that merchandises upright as well as lying down—depending on its contents (https://www.inlineplastics.com/ product_line/snackware/) The new PagodaWare® containers are both sleek and truly unique. This pagoda shaped line provides a 360° view of the contents and is leak resistant and available in 10 popular sizes (8–64 oz). All products are designed with the SureGrip™ grab tab for easy opening providing a positive, user friendly experience. And as with all

Safe-T-Fresh® products, the patented Safe-T-Gard® security tear strip hinge keeps food safe and tightly sealed. (https://www.inlineplastics.com/) Supermarkets, convenience stores and commissaries will appreciate how much better their food presents given the exceptional product clarity which will prompt impulse sales.

All Safe-T-Fresh® containers are manufactured with a patented DPET™ 100% recyclable material, benefiting retailer and processors alike with environmentally responsible crystal clear packaging.

To learn more about SnackWare® & PagodaWare® and Inline Plastics’ in-house packaging Automation capabilities and Engineering support, please visit our website at (https://www.inlineplastics.com/ why-inline-plastics/automation/).

About Inline Plastics Corp.

Inline Plastics is the leading manufacturer of innovative, high quality, crystal clear, food packaging containers. The company transformed the marketplace with their Safe-T-Fresh® line, a tamper-resistant and tamperevident product which utilizes their patented tear-strip technology, providing retailers and consumers with greater product protection. They continue to design and manufacture packaging solutions that keep food products safe, fresh, and enhance shelf merchandising. The company also offers the most complete line of automated equipment to load, close and label their containers. Headquartered in Shelton, CT, Inline Plastics celebrated its 50th Anniversary in 2018. For more information on their vast line of award-winning products, visit inlineplastics.com. cstoredecisions.com

17_Inline Profile page.indd 17

Inline Plastics Corp.

42 Canal Street Shelton, CT 06484 P: 203-924-5933 E: sales@inlineplastics.com W: www.inlineplastics.com

Convenience Store Decisions I Leaders in Convenience 17

1/29/19 2:16 PM

LEADERS IN CONVENIENCE / Krispy Krunchy Foods

Krispy Krunchy Foods

K

rispy Krunchy Foods LLC announces another recordbreaking year in 2018 as they added 476 stores to their already growing number of branded c-stores. Established in 1989, Krispy Krunchy Chicken (KKC) is one of the fastest growing c-store based quickservice restaurant (QSR) concepts in the country. Along with Krispy Krunchy’s unique flavor profile, the brand brings an exceptional amount of expertise in the c-store/ foodservice industry, including training and marketing that culminated into over 2,400 retail locations in 46 U.S. states, American Samoa and now Mexico.

Along with being named “America’s

best fried chicken you have never heard of” by Thrillist, Krispy Krunchy was highlighted in USA Today and the Wall Street Journal as well as our President/Founder, Neal Onebane, and EVP, Dan Shapiro, being named Louisianans of the Year. In 2019, KKC has some very exciting announcements that will further expand the

brand nationally and within the foodservice industry.

Let’s take a more in-depth look at the HOTTEST chicken concept in America: The Krispy Krunchy Foods signature menu has a distinctive Cajun flavor to it that is seasoned but not spicy. Their proprietary menu includes bone-in chicken, chicken tenders, chicken sandwich, buffalo wings, fish and shrimp with Krispy’s famous honey butter biscuit and a delicious selection of flavorful sauces. Krispy’s signature meals can be served with a choice of side: Red Beans & Rice, Jambalaya, Mashed Potatoes & Cajun Gravy, MacN-Cheese, and Boudin Bites (Cajun rice balls).

Freshly Prepared. Perfectly Cajun.

About Krispy Krunchy Foods

Krispy Krunchy Foods is a premium c-store based quick-service restaurant (QSR) concept with approximately 2,400 retail locations in 46 states, American Samoa, and now Mexico. Established in 1989, Krispy Krunchy Chicken was developed out of the founder’s small convenience store chain and brings an exceptional amount of expertise in the c-store/ foodservice industry. Krispy Krunchy features Cajun-style chicken (bone-in, tenders and sandwich), which is always fresh, never frozen, infused with Krispy Krunchy’s proprietary marination and fried in zero trans fat oil. The menu also includes signature dishes of Original, Krispy and Cajun Sweet & Sour Wings; Krispy Shrimp and Fish; Red Beans & Rice; Jambalaya; Mashed Potatoes & Cajun Gravy; Mac-N-Cheese; Boudin Bites (Cajun rice balls), and Honey Butter Biscuits. Freshly Prepared. Perfectly Cajun.

18 Leaders in Convenience I Convenience Store Decisions

18_KrispyKrunchy Profile page.indd 18

Krispy Krunchy Foods P: 318-483-4343 E: info@krispykrunchy.com W: www.KrispyKrunchy.com

cstoredecisions.com

1/29/19 2:17 PM

LEADERS IN CONVENIENCE / Little Caesars

Little Caesars

L

ittle Caesars Pizza Has a New Recipe for Growth When you’re the fastestgrowing carryout pizza chain in America,* you’re obviously doing something right. Or, in the case of Little Caesars, you’re doing many things right. The company isn’t even thinking of resting on its laurels, however. Starting in June 2016, Little Caesars Express locations, which are smaller versions of regular stores with limited menus, began to open and operate, providing guests with excellent customer service and quality products, but in a grab-and-go format.

“As we implement our strategic plan focused on bringing in experienced restaurant operators to add new franchise units into previously untapped markets, we are looking to reach new customers in new ways,” said Ed Ader, director of franchise development for Little Caesars.

appeals to consumers on several levels. The brand equity built throughout the past six decades, along with the proven Little Caesars Pizza business model and ongoing franchisee support, are driving the company’s growth.

Building on Franchisee Success In addition to in-line shopping center and strip mall Express locations, the expansion plan also includes opportunities for franchise locations to open in non-traditional franchise venues—unique settings like convenience stores, college campuses and military bases, just to name a few.

Little Caesars Pizza will work closely with its franchisees to develop Express locations with customized architectural and build-out plans. That design flexibility makes it an attractive fit for all kinds of venues.

Little Caesars provides qualified multi-unit franchisees with the tools they need to follow the brand’s proven system, including ongoing training, architectural services to help with design and construction, preferred lenders to assist with financing, research and development of new products, and continual marketing promotions.

For more information about Little Caesars franchise opportunities, visit www.Franchise.LittleCaesars.com or call 1-800-553-5776.

A Brand You Can Believe In Little Caesars Pizza has been named “Best Value in America”** for eleven straight years, and the brand

About Little Caesars Headquartered in Detroit, Michigan, Little Caesars is the largest carryout-only pizza chain in the United States. Founded in 1959 as a single, family-owned restaurant, Little Caesars has become the third largest pizza chain in the world** with stores in 23 countries and territories worldwide, including in each of the 50 U.S. states. * Largest carry-out only pizza chain in the US – based on net number of stores in 2017 **Third largest pizza chain in the world – based on net number of stores in 2017

Little Caesars P: 800-553-5776 W: www.LittleCaesars.com

cstoredecisions.com

19_Little Caesars Profile page.indd 19

Convenience Store Decisions I Leaders in Convenience 19

1/29/19 2:18 PM

LEADERS IN CONVENIENCE / Loomis U.S.

Loomis U.S.

E

ven with the availability of alternative forms of payment, convenience stores are still predominately cash-run businesses, with cash accounting for 60% of purchases. But having large amounts of cash on hand leaves businesses vulnerable to risks such as internal and external loss or theft.

Additionally, outdated and manual cash-handling processes are time-consuming and financially draining.

Fortunately, there’s SafePoint by Loomis—a complete cash management ecosystem that helps convenience stores streamline cash processes, increase security, and save money.

SafePoint combines cutting-edge smart safe technology, dedicated IT support, system monitoring, armored transport, and customer service to address every facet of cash management in one comprehensive solution.

The SafePoint Titan family of smart safes (the flagship Titan model, Titan C, and Titan X expansion peripherals) are the most advanced and secure on the market and are built to accommodate the needs of any size business.

Flexible system design and remote support capabilities help expedite cash handling, improve accuracy, and minimize downtime or the need for on-site support.Features include a user-friendly interface; built-in tuto-

rials; individual user PINs for total traceability and auditability of safe activities; and keyless entry.

In addition to complete cash security, SafePoint customers have total access to their cash data with Loomis Direct. This online customer portal features equipment management capabilities and provides complete visibility of and near real-time access to account information, cash reporting, and tracking information for liabilities, from pickup to delivery.

SafePoint customers also benefit from comprehensive system monitoring and diagnostic capabilities, which help anticipate and solve issues

before they happen. This is made possible with integration into SafeSync.

This revolutionary platform is capable of supporting up to 100,000 safes with no downtime and 100% issue resolution, and gives Loomis’ dedicated SafePoint IT team a comprehensive, centralized view of the entire SafePoint system to ensure better service.

“Because of real-time connectivity, we can be proactive about service,” says McKay Barnes, executive vice president of sales and marketing at Loomis. “We can see that there is something wrong with a safe, and our technical support team can fix it, push out updates, or make changes to ensure the system works.”

Finally, when customers choose SafePoint, they gain access to Loomis’ industry expertise and cash management services portfolio, which includes secure armored transport, hundreds of provisional banking partnerships, and dedicated national customer support team.

“SafePoint is a technology-driven one-stop shop for our customers, and we strive to provide service that’s second to none,” says Moises Gonzalez, vice president of product development for SafePoint by Loomis. “It’s about becoming a partner for our customers and letting them know that we will always go above and beyond.”

About Loomis U.S.

Loomis is the industry’s leading provider of cash management and cash optimization systems. Using cutting-edge technology and unmatched service and expertise, we offer convenience stores and other retail businesses the most comprehensive suite of solutions available. Our approach streamlines and automates cash handling at every step of the process, and our products and services are specially designed to cut costs, improve efficiency, boost profitability, and ensure that customers and their cash are always protected.

20 Leaders in Convenience I Convenience Store Decisions

20_Loomis Profile page.indd 20

Loomis U.S. 2500 Citywest Blvd. #2300 Houston, TX 77042 P: 713-435-6700, option 2 W: www.loomis.us cstoredecisions.com

1/29/19 2:18 PM

LEADERS IN CONVENIENCE / McLane Company, Inc.

McLane Company, Inc.

M

cLane is your Supply Chain Advantage in Action. As an industry leader, McLane has invested heavily in its endto-end grocery supply chain services.

Our one-of-a-kind solution combines unparalleled procurement resources and relationships, state-of-the-art logistics, data and analytics based merchandising services and costsaving technology applications that empower our customers to buy better, sell smarter and profit more.

Nationwide buying power To effectively service nearly 110,000 retail locations, we work closely with thousands of manufacturers to offer the widest range of products to our customers. In fact, we are one of the largest worldwide purchasers of products in such key retail categories as tobacco, candy and salty snacks. This kind of buying power means that we

can assist you in getting the best manufacturer buying brackets possible.

Category management professionals & proven process With our highly experienced category management professionals, we’re ready to help you in all merchandising and sales areas from inventory and pricing management to category analysis and product promotion. Whether it’s tapping into the latest trends or leveraging lucrative new opportunities, we can provide the valuable insights and tools your business needs to optimize your product mix.

In-depth data, market insights A key advantage of working with McLane is the depth of our information resources and market insights.

Our merchandising strategies are all based on proven results, not marketing budgets. With one of the industry’s

most robust data warehouses, we are able to use an aggregated class of trade-specific data and compare and contrast these findings with multiple syndicated data sources. With this powerful analytic approach, you can compare your sales and product movement with that of other trends on a national, regional and local level, as well as by individual stores and specific items to determine your best-mix product scenarios and identify key selling opportunities.

Technology solutions Technology solutions are designed to help you buy better, sell smarter and profit more. As a grocery retailer, dealing with thousands of SKUs, dozens of technology applications and various front- and back-office accounting systems can be a never-ending challenge. Fortunately, our dedicated team of IT professionals is ready to help. Not only do we provide a broad range of custom applications, but we also help ensure that they work with the enterprise applications—such as SAP, PDI, Radiant and many others.

About McLane Company, Inc.

McLane Company, Inc. is one of the largest supply chain services leaders, providing grocery and foodservice supply chain solutions for convenience stores, mass merchants, drug stores and chain restaurants throughout the United States. McLane, through McLane Grocery and McLane Foodservice operates 80 distribution centers across the U.S. and one of the nation’s largest private fleets. The company buys, sells and delivers more than 50,000 different consumer products to nearly 110,000 locations across the U.S. In addition, McLane provides alcoholic beverage distribution through its wholly-owned subsidiary, Empire Distributors, Inc. McLane is a wholly-owned unit of Berkshire Hathaway Inc. (NYSE: BRK) and employs more than 20,000 teammates. cstoredecisions.com

21_McLane Profile page.indd 21

McLane Company, Inc. 4747 McLane Pkwy Temple, TX 76504-4854 P: 254-771-7500 800-299-1401 W: www.mclaneco.com

Convenience Store Decisions I Leaders in Convenience 21

1/29/19 2:19 PM

LEADERS IN CONVENIENCE / Motion Technology, Inc.

Motion Technology, Inc. ®

AutoFry

AutoFry is the leader in fullyenclosed and automated ventless deep-frying technology. Proudly made with American steel and labor in Northborough, Massachusetts, our initial single basket model showed the foodservice industry that they didn’t need to install costly hoods and vents to expand their menus.

AutoFry is the only supplier with a complete range of automated ventless frying systems, from single basket deep fryers to double basket fryers as well as countertop to fl oor models. Capable of serving a wide range of deep-frying demands; from small independent taverns to large stadiums, to worldwide multiunit chains, AutoFry can handle it all. Most importantly, we continue to offer an affordable, safe and simple alternative to traditional open commercial fryers.

All of our ventless fryers are completely automated, taking the hard work out of frying and ensuring a quality product output each day. When operating self-contained fryer, you’ll never have to worry about your employees getting burnt with hot oil.

Plus, with a built in ANSUL fire suppression system, each AutoFry model is fully equipped as one of the safest commercial deep fryers on the market.

®

MultiChef XL

When speed of service matters, you need a high-speed oven that truly delivers. The NEW MultiChef XL uses convection, rapid impinged air, bot-

tom infrared, and precision microwave to reduce cook times, transforming your business into a food preparation powerhouse.

Using MultiChef XL is easy, regardless of kitchen knowledge level.

Simply add your food to the cook chamber, select one of 80 presets or enter in a manual timer, and press start! MultiChef XL will take care of the rest. Both quick-serve and full-service dining establishments appreciate the small footprint of this powerful and highly versatile high-speed oven. Best of all, no hoods or venting means you can serve up an entire menu without the need of expensive renovations to your kitchen or food prep area, allowing you to transform your bottom line—not your business model.

About Motion Technology, Inc. Motion Technology, Inc., a Northborough, MA based company, manufactures and sells ventless kitchen equipment solutions to the food service industry. Motion Technology has consistently provided the best equipment and dedicated technical support for over 30 years. Our products allow your business to generate lucrative new revenue streams without the need of expensive renovations or costly training.

22 Leaders in Convenience I Convenience Store Decisions

22_MTI Profile page.indd 22

Motion Technology, Inc. 10 Forbes Road Northborough, MA 01532 P: 800-348-2976 www.mtiproducts.com cstoredecisions.com

1/29/19 2:19 PM

The convenience store industry’s young executives and next-generation leaders face unique challenges as they grow their businesses in the fast-paced, competitive convenience store market. The National Advisory Group’s (NAG) Young Executives Organization (YEO) was formed specifically to addresses these challenges and help the industry’s leaders of tomorrow identify solutions with others in their age group. YEO exists to serve as an effective conduit for getting young professionals more involved and prepared for leadership positions both in their companies and in the broader convenience store industry.

Convenience store companies must identify their next-generation leaders and groom them for management positions. This is where YEO can help.

YEO membership offers next-generation leaders a network of other young leaders in similar positions. The group meets twice annually at an annual roundtable in the spring and the NAG Conference in September.

For information on joining YEO or NAG, contact NAG Executive Director John Lofstock at jlofstock@csdecisions.com.

THANK YOU TO OUR 2019 SPONSORS:

YEO_NAG_2018_7.18.indd 1

1/29/19 3:22 PM

LEADERS IN CONVENIENCE / Pierce Chicken

Pierce Chicken

Y

our Full Service, Full Line, Value-Added Chicken Partner. Pierce Chicken offers a full-line product portfolio to meet all of your customers’ chicken cravings. From our bestselling Super Chik’n™ (fully cooked, breaded 8pc chicken … easy and delicious straight out of the oven) to our tasty chicken tenders, shareable popcorn chicken and even Gourmet Chicken Salad, Pierce Chicken has you covered.

Pierce Chicken is the industry leader in chicken wings and the demand for them continues to surge.

45% of the US population is ordering chicken wings served at restaurants

and servings are on the rise (1). Whether bone-in or boneless, our Original and Industry Leading Wing-Dings ™ and Wing-Zings ™ have satisfied consumer demand all across the country for more than 50 years.

Pierce Chicken is also committed to helping you grow your chicken business with targeted trend data, demographic data, gap analysis, merchandising support and promotional ideas. Your success is our success.

For example, DID YOU KNOW …

• C-Stores are the 4th largest purchaser of Pre-Cooked Chicken Wings and have grown purchases 11.9% year over year!! (2) • Pre-Cooked wing growth in broadline distribution is outpacing fresh wing growth by a factor of 3.5x (2) • The majority of consumers say Chicken is their favorite protein (3) • Your Customers LOVE boneless handheld chicken!

- Menu mentions of boneless wings have increased 35% since 2014 (4) (1) NPD Group, The Chicken Wing Dilemma report (2) NPD Supply Track (3) Datassentials, Meat & Poultry Keynote Report (4) Dataessantials MenuTrends

About Pierce Chicken Since the 1950s, Pierce Chicken has been driven by its passion to offer absolutely the besttasting, highest-quality chicken available in foodservice.

Customers—then and now— know Pierce Chicken for its superior flavor and product consistency. But the Company isn’t resting on its laurels; innovation is in its blood. Pierce Chicken is always working to be first to market with the next great taste in chicken. Pierce Chicken wants to earn your business with great chicken, great value and a great fit for your menu. If you’re ready for a roll-upthe-sleeves partner that’s as essential to your business as chicken is to your menu, Pierce Chicken welcomes your call.

24 Leaders in Convenience I Convenience Store Decisions

24_Pierce Profile page.indd 24

Pierce Chicken Contact: Brad Fisher, 937-776-2698 1770 Promontory Circle Greeley, CO 80634 P: 412-398-5125 E: poultryinfo@pilgrims.com W: www.poultry.com

cstoredecisions.com

1/29/19 2:19 PM

CStoreDecisions ecisions .com

CStoreDecisions.com is geared toward C-Store retailers, convenience store suppliers, and distributors looking to stay abreast of industry trends, new product offerings and category management best practices.

We use the latest media technology, delivering content the way you want it: print issues, digital issues, enewsletters, and videos.

2017 Web Ad.indd 1

Use CStoreDecisions.com to help you strengthen your peer network with social engagement through Twitter, LinkedIn, Facebook, YouTube, Pinterest, and Google+.

Browse, bookmark, share and interact with the most relevant industry content and people in the market.

1/29/19 3:33 PM

LEADERS IN CONVENIENCE / Swisher International

Swisher International

S

wisher International, a leader in the tobacco products industry, has a dedicated focus on innovation, analytics, space planning and the execution of winning strategies concentrated on the success of the entire Other Tobacco Products (OTP) category.

Swisher’s objective is to be the partner that provides customers with the best possible product and sales experience, while also providing the needed expertise to navigate the ever-changing regulatory environment and market dynamics.

Swisher provides partners with revenue-generating products and promotions in all of their OTP lines, with the goal to grow, not only Swisher sales, but the full OTP category in every store.

“Swisher has continued to evolve year over year to become a partner that is focused on total category

growth,” said Ruth Ann Lilly, senior category manager for tobacco at GPM investments. “They provide excellent insight into the market trends that quickly help identify potential distribution gaps.”

Account managers at Swisher are highly trained and certified to d e v e l o p p ro v e n c a t e gory recommendations that are actionable for their customers. Swisher has incorporated both a detailed and high-level approach to assist retailers in analyzing adult consumer preferences and purchase patterns, and tailored analytics for each retail partner.

“Swisher International, Inc. is the first tobacco company to provide certification for their key account teams,” said Blaine Ross, EVP of global sales and marketing for the Category Management Association’s certification board. “Swisher’s investment in certification is a commitment to excellence and demonstrates their leadership position within the con-

venience store channel, and their ability to better understand consumer needs.”

Swisher continues to expand their account team to provide more focus and time to each customer. Swisher believes one of the key ways to growing and developing the OTP category is to invest in and support best in class category management practices.

About Swisher International Jacksonville, Fla.-based Swisher International has manufactured quality

tobacco products since 1861 and continues to be a leader in the tobacco

industry. The company ships over two billion cigars a year to more than

70 countries, including Swisher Sweets, Drew Estate, ACID, Optimo, and

Swisher International, Inc.

accounting for one-third of the nation’s cigar sales. Swisher’s smokeless

459 E 16th St, Jacksonville, FL 32206

King Edward. Swisher International is a leader in the tobacco business, tobacco brands include Kayak, Silver Creek, Starr and Bowie.

26 Leaders in Convenience I Convenience Store Decisions

26_Swisher Profile page.indd 26

P: 800-874-9720 W: www.swishersweets.com cstoredecisions.com

1/29/19 2:20 PM

Time sure flies. It’s been 10 years since we updated Pyramid’s look and offered the brand at a bargain price.

We thank you for your support as we celebrate this milestone.

Here’s to a decade of success for Pyramid, and the customers who enjoy Our Best Bargain.

WANT TO CARRY PYRAMID®?

Call 1-877-415-4100 to order or contact your LVB rep today.

CSD_Ad_Template.indd 2

Liggett Vector Brands is the exclusive sales, marketing and distribution agent for Liggett Group and Vector Tobacco.

© 2018 Liggett Group MSA PARTICIPANT.

1/29/19 2:26 PM

CSD_Ad_Template.indd 5

1/29/19 2:27 PM