THE FRONT ROW
The official magazine of the WASHINGTON STATE INDEPENDENT AUTO DEALERS ASSOCIATION WSIADA.COM
707 Auburn Way South | Auburn, WA 98002 T: 253-735-0267 | F: 253-804-0844 staff@wsiada.com | WSIADA.COM
EXECUTIVE BOARD
Wasim Azzam, Board President All Right Auto Sales | President@wsiada.com
Badie Darwazeh, Board Vice-President Seattle Auto Haus | VPresident@wsiada.com
J.T. Curry, Board Secretary Motors Northwest | Secretary@wsiada.com
Emil Scarsella, Board Treasurer Town & Country Auto Sales | Treasurer@wsiada.com
CHAPTER PRESIDENTS
Vacant Position – North Cascade NoCascade@wsiada.com
Victor Perez – North Sound Route527 Motorsports | NoSound@wsiada.com
David Magarrell – South Sound Auto Sales Consultants, LLC | SoSound@wsiada.com
Vacant Position – Vancouver Vancouver@wsiada.com
Vacant Position – Yakima Yakima@wsiada.com
Vacant Position – Tri-Cities Tri-Cities@wsiada.com
Vacant Position – Spokane Spokane@wsiada.com
AT-LARGE BOARD
Randy Fletcher, Board President (Emeritus) In-N-Out Auto Sales
AJ Hamedian, Board President (Emeritus) Inline Motors
Ken Williamson, Board President (Emeritus) John’s Auto Mart, LLC
WSIADA STAFF
Brian Dansel, Executive Director
Rick Olson, Director of Operations
Mila Froman, Membership Manager
Mary Walton, Accountant
PRODUCTION EDITOR
Professional Mojo
Copyright 2023 WSIADA
2 PRESIDENT’S MESSAGE: THE FTC’S NEW RULES ARE TO PENALIZE HONEST CAR DEALERS
It is important that regulators conduct proper, thorough, and evidence-based analyses before proposing rules that would have such drastic consequences on consumers and on dealers.
4 EXECUTIVE DIRECTOR’S MESSAGE: ALL THE VOTES HAVE BEEN COUNTED
I ask you to hopefully always pay attention to our communications, but especially so when the legislature is in session.
5 DAA NORTHWEST & DEALERS RAISE $198K FOR NONPROFIT PARTNERS
6 DIRECTOR OF OPERATIONS’ MESSAGE: THESE TIMES ARE A-CHANGIN’ FOR THE ASSOCIATION
My goal will be to ensure the WSIADA is your dealership’s first resource for any situation or concern that affects your business.
7 REMEMBER YOUR BUSINESS PLAN?
If it’s been years since you looked at your business plan, or maybe you never actually got around to writing one, you may want to consider it.
8 DRIVING OPPORTUNITIES IN A CHANGING INDUSTRY
The automotive industry experienced a tsunami of disruption over the last two years. But with this disruption came opportunities for innovation and advancement.
10 KEEP THE SPARK WITH CURB APPEAL
When inventory levels improve, the dealerships that lost the spark of what makes buying a car exciting are going to suffer.
12 USED-CAR PHOTOS: DOCUMENTING IMPERFECTION AS A BEST PRACTICE
Showing blemishes most likely will lower the vehicle’s value, but the tradeoff is that the dealer gains customers’ trust as they make their buying decision.
13 CYBERCRIME IN AUTOMOTIVE: WHAT YOU NEED TO KNOW
Consider your dealership, the legacy that has either been passed down for generations or that you plan to one day pass down yourself. One cyberattack could change all of that. Protect your dealership, protect your legacy, before it’s too late.
15 USED CAR SALES GAIN SHARES
20 READ & RESPOND QUIZ
THE FRONT ROW | WSIADA.COM JANUARY 2023 | 1
CONTENTS JANUARY 2023 14 AUCTION LISTING | 16 SERVICE PROVIDER DIRECTORY