CONTENTS MARCH 2022

9

TAKING A MULTI-TIERED APPROACH TO FIGHT THE GROWING WAYS FRAUDSTERS OPERATE

2 PRESIDENT-ELECT’S MESSAGE: WHAT IS GOING ON?

Many people are wondering what is going on with the economy especially used car prices.

4 EXECUTIVE DIRECTOR’S MESSAGE: WHERE WE ARE NOW

We are nearly halfway through the legislative session as I write this article and with that, we have reached the “house of origin cutoff date.”

Fraudsters don’t rely on single activities or single types of abuse. Today’s fraud network is comprised of various, interconnected relationships of different abuse tactics.

5 SIMPLE STEPS TO PREVENT CYBER LOSSES TODAY

Worldwide spending on cybersecurity is forecast to reach $133.7 billion in 2022. The average ransomware attack on a business now costs over $100,000! The statistics become more and more disturbing each year.

7 5 WAYS TO FILL OPEN POSITIONS FASTER

Many dealerships already had a problem recruiting and keeping quality employees, but the COVID-19 pandemic has only exacerbated the issue.

10 TIPS TO STAY COMPLIANT DURING F&I PRESENTATIONS

Today, more than ever, it’s critically important to train dealership staff to give consumers the right information in a compliant manner.

12 WSIADA UPDATES

12 FREQUENTLY ASKED QUESTIONS

14 NIADA, WASHINGTON UPDATE

NIADA is your voice in Washington D.C., advocating for independent dealers, the used vehicle industry and small business. This is a look at the latest news and NIADA efforts regarding legislative, regulatory, PAC and grass roots activities.

17 SERVICE PROVIDER DIRECTORY

18 READ & RESPOND QUIZ