FRONT ROW
The official publication of the Washington State Independent Auto Dealers Association March 2022
Is your dealership READY FOR THE FUTURE?
Tips to Stay Compliant During F&I Presentations
Taking a Multi-Tiered Approach to Fight the Growing Ways Fraudsters Operate PLUS
5 Simple Steps to Prevent Cyber Losses Today
the
FRONT ROW the
The official magazine of the WASHINGTON STATE INDEPENDENT AUTO DEALERS ASSOCIATION WSIADA.COM
707 Auburn Way South | Auburn, WA 98002 T: 253-735-0267 | F: 253-804-0844 staff@wsiada.com | WSIADA.COM
EXECUTIVE BOARD
Wasim Azzam, Board President-Elect
All Right Auto Sales | President@wsiada.com
Position Available, Board Vice-President VPresident@wsiada.com
J.T. Curry, Board Secretary Motors Northwest | Secretary@wsiada.com
Emil Scarsella, Board Treasurer Town & Country Auto Sales | Treasurer@wsiada.com
CHAPTER PRESIDENTS
Blake Walker – North Cascade
Walker Motor Works | NoCascade@wsiada.com
Badie Darwazeh – North Sound
Seattle Auto Haus | NoSound@wsiada.com
David Magarrell – South Sound (Elect)
Auto Sales Consultants, LLC | SoSound@wsiada.com
Open Position – Vancouver Vancouver@wsiada.com
Open Position – Yakima
Yakima@wsiada.com
Rhonda Coffin – Tri-Cities
USA Auto Sales, Inc | Tri-Cities@wsiada.com
Open Position – Spokane Spokane@wsiada.com
AT-LARGE BOARD
Randy Fletcher, Board President (Emeritus)
In-N-Out Auto Sales
AJ Hamedian, Board President (Emeritus)
Excellent Choice Auto Sales, LLC
Ken Williamson, Board President (Emeritus)
John’s Auto Mart, LLC
WSIADA STAFF
Brian Dansel, Executive Director
Rick Olson, Education Manager
Mila Froman, Membership Manager
PRODUCTION EDITOR
Professional Mojo
Copyright 2022 WSIADA
CONTENTS MARCH 2022
9
TAKING A MULTI-TIERED APPROACH TO FIGHT THE GROWING WAYS FRAUDSTERS OPERATE
2 PRESIDENT-ELECT’S MESSAGE: WHAT IS GOING ON?
Many people are wondering what is going on with the economy especially used car prices.
4 EXECUTIVE DIRECTOR’S MESSAGE: WHERE WE ARE NOW
We are nearly halfway through the legislative session as I write this article and with that, we have reached the “house of origin cutoff date.”
Fraudsters don’t rely on single activities or single types of abuse. Today’s fraud network is comprised of various, interconnected relationships of different abuse tactics.
5 SIMPLE STEPS TO PREVENT CYBER LOSSES TODAY
Worldwide spending on cybersecurity is forecast to reach $133.7 billion in 2022. The average ransomware attack on a business now costs over $100,000! The statistics become more and more disturbing each year.
7 5 WAYS TO FILL OPEN POSITIONS FASTER
Many dealerships already had a problem recruiting and keeping quality employees, but the COVID-19 pandemic has only exacerbated the issue.
10 TIPS TO STAY COMPLIANT DURING F&I PRESENTATIONS
Today, more than ever, it’s critically important to train dealership staff to give consumers the right information in a compliant manner.
12 WSIADA UPDATES
12 FREQUENTLY ASKED QUESTIONS
14 NIADA, WASHINGTON UPDATE
NIADA is your voice in Washington D.C., advocating for independent dealers, the used vehicle industry and small business. This is a look at the latest news and NIADA efforts regarding legislative, regulatory, PAC and grass roots activities.
17 SERVICE PROVIDER DIRECTORY
18 READ & RESPOND QUIZ
THE FRONT ROW | WSIADA.COM MARCH 2022 | 1
21 AUCTION DIRECTORY
2 CALENDAR OF EVENTS