the Front Row - August 2022 (Teaser)

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Time to Recession-Proof Your Dealership

Do you need a Business Disaster Plan?

Why Aren’t More Dealers Using This Everyday Technology to Fight Identity Fraud? Understanding the Legal Requirements Behind the Documentary Service Fee PLUS The FTC Strikes Again

The official publication of the Washington State Independent Auto Dealers Association
FRONT ROW
the
2022 WSIADA CONVENTION & TRADE EXPO COUNTDOWN OCT. 3-5 CHELAN, WA SEE PAGE 4
August
@mcconkeyauctiongroup magauctions.com MAG MOTORSPORTS | MAG RV SALES We may not be able to help you land that largemouth bass or sink a birdie putt, but we’re here for all your auction needs this summer – whether you’re in our lanes, at your dealership, or enjoying your favorite hobbies.
YOU
SUMMER
MEETING
WHERE YOU ARE THIS

FRONT ROW the

The official magazine of the WASHINGTON STATE INDEPENDENT AUTO DEALERS ASSOCIATION WSIADA.COM

707 Auburn Way South | Auburn, WA 98002 T: 253-735-0267 | F: 253-804-0844 staff@wsiada.com | WSIADA.COM

EXECUTIVE BOARD

Wasim Azzam, Board President All Right Auto Sales | President@wsiada.com

Badie Darwazeh, Board Vice-President | VPresident@wsiada.com

J.T. Curry, Board Secretary Motors Northwest | Secretary@wsiada.com

Emil Scarsella, Board Treasurer Town & Country Auto Sales | Treasurer@wsiada.com

CHAPTER PRESIDENTS

Blake Walker – North Cascade

Walker Motor Works | NoCascade@wsiada.com

Vacant Position – North Sound NoSound@wsiada.com

David Magarrell – South Sound Auto Sales Consultants, LLC | SoSound@wsiada.com

Frank Schmitt – Vancouver

Brush Prairie Auto Sales |Vancouver@wsiada.com

Open Position – Yakima Yakima@wsiada.com

Rhonda Coffin – Tri-Cities

USA Auto Sales, Inc | Tri-Cities@wsiada.com

Ron Medlen - Spokane

Livestream Auto Sales | Spokane@wsiada.com

AT-LARGE BOARD

Randy Fletcher, Board President (Emeritus) In-N-Out Auto Sales

AJ Hamedian, Board President (Emeritus) Inline Motors

Ken Williamson, Board President (Emeritus) John’s Auto Mart, LLC

WSIADA STAFF

Brian Dansel, Executive Director

Rick Olson, Education Manager

Mila Froman, Membership Manager Mary Walton, Accountant

PRODUCTION EDITOR

Professional Mojo

Copyright 2022 WSIADA

2 SEE YOU AT THE 2022 CONVENTION!

We will have a great lineup of speakers from all the various agencies, lawmakers, industry experts, and Senator Don Benton as keynote speaker (see page 4)!

6 WELCOME TO THE WSIADA INTERFACE

The new interface allows the association to follow-up on a promise to dealers who have asked to be able to access their account information and online bill pay among other options. All of that is now available.

7 THE FTC STRIKES AGAIN

The FTC recently announced a $10 million settlement with a major automotive retailer. This retailer operates nearly 75 dealerships in eight states and is ranked as the 13th largest retailer in the 2022 Automotive News listings of top 150 dealerships.

8 TIME TO RECESSION-PROOF YOUR DEALERSHIP

There is one thing you can always count on in the auto

business and that is the effect of economic swings. Vehicle sales are a leading indicator of these swings.

11 DO YOU NEED A BUSINESS DISASTER PLAN?

By devising a disaster plan you guarantee that you can keep moving forward to meet client expectation both during and after. Check out a few suggestions to add to your disaster plan.

12 STARTING COMPLIANCE: STEP ONE “If It’s Not On Paper, It Doesn’t Exist.” There is a Chinese proverb saying, “A journey of a thousand miles begins with a single step.” Well, it’s especially true when creating a compliance program.

14 UNDERSTANDING THE LEGAL REQUIREMENTS BEHIND THE DOCUMENTARY SERVICE FEE

THE FRONT ROW | WSIADA.COM AUGUST 2022 | 1
19 SERVICE PROVIDER DIRECTORY
& RESPOND QUIZ CONTENTS AUGUST 2022 2 WSIADA UPDATES 7/1 18 MEMBERSHIP APPLICATION
20 READ
wsiada.org/annual-convention

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