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THE FRONT ROW

The official magazine of the WASHINGTON STATE INDEPENDENT AUTO DEALERS ASSOCIATION WSIADA.COM

707 Auburn Way South | Auburn, WA 98002 T: 253-735-0267 | F: 253-804-0844 staff@wsiada.com | WSIADA.COM

EXECUTIVE BOARD

Wasim Azzam, Board President All Right Auto Sales | President@wsiada.com

Badie Darwazeh, Board Vice-President Seattle Auto Haus | VPresident@wsiada.com

J.T. Curry, Board Secretary Motors Northwest | Secretary@wsiada.com

Emil Scarsella, Board Treasurer Town & Country Auto Sales | Treasurer@wsiada.com

CHAPTER PRESIDENTS

Vacant Position – North Cascade NoCascade@wsiada.com

Victor Perez – North Sound Route527 Motorsports | NoSound@wsiada.com

David Magarrell – South Sound Auto Sales Consultants, LLC | SoSound@wsiada.com

Vacant Position – Vancouver Vancouver@wsiada.com

Vacant Position – Yakima Yakima@wsiada.com

Vacant Position – Tri-Cities Tri-Cities@wsiada.com

Vacant Position – Spokane Spokane@wsiada.com

AT-LARGE BOARD

Randy Fletcher, Board President (Emeritus) In-N-Out Auto Sales

AJ Hamedian, Board President (Emeritus) Inline Motors

Ken Williamson, Board President (Emeritus) John’s Auto Mart, LLC

WSIADA STAFF

Rick Olson, Director of Operations Mila Froman, Membership Manager Mary Walton, Accountant

PRODUCTION EDITOR

Professional Mojo

Copyright 2023 | WSIADA

2 ENACTING THE USED MOTOR VEHICLES EXPRESS WARRANTIES ACT

This legislation will hurt all dealers. It will more likely put many of us out of business; therefore, we strongly oppose the Used Motor Vehicles Express Warranties Act.

4 DIRECTOR OF OPERATIONS VIN INSPECTIONS: DEMAND OUTPACES RESOURCES IN WA

5 CAR FINANCING COSTS WILL KEEP RISING THIS YEAR

Vehicle loan rates will continue to rise this year as the Federal Reserve issues further bumps, so borrowers will pay more to finance cars, especially borrowers with bad credit, forecasts consumer financial services company Bankrate.

12 CFPB ORDERS WELLS FARGO TO PAY $3.7 BILLION FOR WIDESPREAD MISMANAGEMENT OF AUTO LOANS, MORTGAGES, AND DEPOSIT ACCOUNTS

The company repeatedly misapplied loan payments, wrongfully foreclosed on homes and illegally repossessed vehicles.

14 HOW TO BOOST LEAD GENERATION IN AUTO DEALERSHIPS

Boosting lead generation is important for car dealerships to stay competitive, maintain a steady stream of deals, reduce customer acquisition costs, and drive future growth. Check out these tactics to learn how to boost lead generation in your dealership.

6 HOW TO SELL BATTERYELECTRIC VEHICLES TO SKEPTICAL CUSTOMERS

Dealership buy-in is considered an important element to the prospects of EV market success. When it eventually comes to highvolume electric-vehicle sales, auto dealers will tackle the task. But it will take getting up to speed first.

8 CAR PHOTOGRAPHY TIPS FOR CAR DEALERSHIPS

By providing car buyers with accurate and high-quality visual representations of their vehicles, car dealerships are able to ensure that their customers are informed and confident in their purchase decisions.

15 SAVE THE DATES: 2023 EDUCATION FAIRS

16 INSURANCE COMPANIES ARE REFUSING TO COVER CERTAIN HYUNDAI AND KIA MODELS

The changes do not affect existing policyholders, but it certainly puts a damper on anyone hoping to grab a used car and get it insured.

17 INSURANCE HIGHLIGHT: ARE YOU STILL OFFERING UNACCOMPANIED TEST DRIVES?

18 MEMBERSHIP APPLICATION

19 WHY JOIN WASHINGTON IADA?

20 READ & RESPOND QUIZ

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