HB 1790’S NEW TEMP PERMIT PAPER MAKES ITS DEBUT IN JULY STAY COMPLIANT AND PURCHASE YOUR SUPPLIES THROUGH WSIADA’S WEBSTORE DEALER ALERT: Washington Dept. of Licensing Updates NIADA Convention Wrap-Up 9 Ways to Reduce Car Dealership Expenses Why More Dealers Are Enabling Sales Staff to Present F&I Products Earlier in the Shopping Process PLUS 3 Key Areas to Focus on for Fixed Ops Success THE FRONT ROW AUGUST 2023 • WSIADA.COM THE MAGAZINE FOR WASHINGTON INDEPENDENT AUTO DEALERS SINCE 1988 WEST-REGISTEREducation2023FairNOW AND SAVE BIG! SeattleSept21 SEE PAGE 2
Stop by the Manheim Seattle booth at the WSIADA Education Fair – West September 21st from 9am5pm in Seattle, to learn about the tools and services Manheim offers our buyers and sellers. Fill out an entry form for a chance to WIN a special Manheim Seattle prize!
Maximize your vehicle value before it hits the lanes or your lot for the best ROI!
Manheim Seattle offers pre- and post-sale recon services including Body & Paint, Inspections, Mechanical Repairs, Detail, and Wash & Vacuum.
Ask us how Manheim Seattle can help you be successful - because Our Mission Is Yours!
THE FRONT ROW
The official magazine of the WASHINGTON STATE INDEPENDENT AUTO DEALERS ASSOCIATION WSIADA.COM
707 Auburn Way South | Auburn, WA 98002 T: 253-735-0267 | F: 253-804-0844 staff@wsiada.com | WSIADA.COM
EXECUTIVE BOARD
Wasim Azzam, Board President
All Right Auto Sales | President@wsiada.com
Badie Darwazeh, Board Vice-President Seattle Auto Haus | VPresident@wsiada.com
J.T. Curry, Board Secretary Motors Northwest | Secretary@wsiada.com
Emil Scarsella, Board Treasurer Town & Country Auto Sales | Treasurer@wsiada.com
CHAPTER PRESIDENTS
Tony Bonnallie – North Cascade Mission Motors | NoCascade@wsiada.com
Victor Perez – North Sound Route527 Motorsports | NoSound@wsiada.com
David Magarrell – South Sound Auto Sales Consultants, LLC | SoSound@wsiada.com
Rachel Frankel - Vancouver
Top Auto Brokers | Vancouver@wsiada.com
Vacant Position – Yakima Yakima@wsiada.com
Vacant Position – Tri-Cities
Tri-Cities@wsiada.com
Vacant Position – Spokane
Spokane@wsiada.com
AT-LARGE BOARD
Randy Fletcher, Board President (Emeritus)
In-N-Out Auto Sales
Ken Williamson, Board President (Emeritus)
John’s Auto Mart, LLC
WSIADA STAFF
Rick Olson, Director of Operations
Mila Froman, Membership Manager
Mary Walton, Accountant
Lane Schulz, Retail Associate
PRODUCTION EDITOR
Professional Mojo
Copyright 2023 | WSIADA
2 SEATTLE EDUCATION FAIR HEATS UP! Make sure you’re part of this informative and entertaining event!
3 WASHINGTON STATE DEPARTMENT OF LICENSING UPDATES: E-permitting, important dates, FAQs and more!
6 WHY MORE DEALERS ARE ENABLING SALES STAFF TO PRESENT F&I PRODUCTS EARLIER IN THE SHOPPING PROCESS
F&I products are not a one-size-fits-all menu, so it’s pivotal to have a menu lineup that will address the needs of each individual buyer.
8 ELEVATE YOUR DEALERSHIP’S CONTENT
Consider these actionable and effective ways to elevate your content from ho-hum to engaging.
9 THE 2023 NIADA CONVENTION: POSITIONED FOR THE FUTURE
10 3 KEY AREAS TO FOCUS ON FOR FIXED OPS SUCCESS
A well-managed BDC can significantly impact sales, raise service profits, and increase retention, but achieving success in this field requires three key ingredients: Focus, People, and Consistency.
13 HB 1790’S NEW TEMP PERMIT PAPER MAKES ITS DEBUT
14 SUPPORTING AUTOMOTIVE IN ITS PURSUIT OF SUSTAINABILITY GOALS
The entire value chain is working toward a future where every vehicle can be taken apart at the end of its life, processed and brought back into production as a new vehicle.
16 9 WAYS TO REDUCE CAR DEALERSHIP EXPENSES
19 MANHEIM ENHANCES MMR, OPENS ACCESS TO ALL WHOLESALE MARKETPLACES
20 READ & RESPOND QUIZ
THE FRONT ROW | WSIADA.COM AUGUST 2023 | 1
AUGUST 2023 14 AUCTION LISTING | 18 SERVICE PROVIDER DIRECTORY
CONTENTS
