08.20.15 West Orange Times & Observer MetroWest Connect

CONNECT

Live. Work. Play. Connect.

In Partnership Partnership with with MetroWest MetroWest Master Master Association Association In

2 • MetroWest CONNECT

August 2015

STROKE? ACT F A S T CALL 911 Any one of these signs could mean stroke:

F ACE

A RM

S PEECH

Look for an uneven smile

Check if one arm is weak

Listen for slurred speech

T IME Call 911 right away

STROKE Risk Factors • High blood pressure

• Poor circulation

• Smoking

• Atrial fibrillation (A-fib)

• Not being active

• Diabetes

• High cholesterol

• Obesity

• Family history of stroke

Brought to you by

A Joint Commission Accredited Stroke Receiving Hospital

healthcentral.org 178753

Connect with Us

August 2015

MetroWest CONNECT • 3

www.lavieexperience.com 407-730-3048 “ Wellness Spa and Pharmacy all under one roof” 6488 Currin Drive, Orlando Florida

We believe a healthy mind, body and spirit are essential to living a rich and fulfilling life.

That is why we approach wellness from both a medical and holistic view. 30,000 sq. ft. of holistic wellness and preventative care.

www.lwlpharmacy.com

407-522-5685

• Exceptional Customer Service • Compounding Center • Prescription Delivery • Local Community outreach efforts • Disease Management

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• Health Assessment • Cosmetic Assessment • Doctors monitor wellness & health • Certified Clinical Nutritionist • Massage• Fitness Center & Rehabilitation • Facials • Thermage • Kitchen to teach you how to cook • Fraxal Laser • Weight Loss

4 • MetroWest CONNECT

August 2015

From the

MetroWest

CONNECT Publisher

Dawn Willis Executive Editor

Mike Eng Creative Designers

Andres Tam Tony Trotti Advertising Executive

Bill Carter bcarter@wotimes.com or call 407-656-2121 Published four times a year on:

Feb. 26, 2015 April 30, 2015 Aug. 20, 2015 Nov. 19, 2015

Dear Friends:

President

W

e have heard some great feedback about the MetroWest CONNECT brought to you in partnership with the MetroWest Master Association (MWMA) and the West Orange Times & Observer.We are glad that producing this communications vehicle to share the happenings, news and events within our community is creating a greater connection and sense of pride for MetroWest residents and businesses.

It’s election season and I’m not talking about political elections – I’m talking about candidacy for a two-year term on the MetroWest Master Association Board of Directors.

To qualify as a candidate, a Member: • Must be a parcel owner as defined in the Governing Documents; • Cannot be delinquent in the payment of any fee, fine, or other monetary obligation to MWMA for more than 90 days; • Cannot have been convicted of any felony in this state or in a United States District or Territorial Court, or have been convicted of any offense in another jurisdiction which would be considered a felony if committed in this state, unless such felon’s civil rights have been restored for at least 5 years as of the date on which such person seeks election to the board.

• Must not be involved in active or ongoing litigation or claims with or against the MWMA. This qualification shall not prevent an existing Board member from being nominated when the litigation was initiated against them or by them while already a seated Board member.

• There shall not be more than one (1) member of the Board nominated or elected from any one Community Association.

Be on the lookout for the first notice with candidacy information being mailed out to all Members on October 1 with candidate submittals due October 23.Then, mark your calendars for Election Day – December 9.Whether you are running for a Board position or voting for a particular candidate, it’s important to let your voice be heard by participating in this democratic process.

I look forward to connecting with you in MetroWest.

Sincerely,

Jim Drayton

Published by:

Board President MetroWest Master Association

Let’s CONNECT! We want to make the MetroWest CONNECT your community source for news and information. Please share your good news with us.

NAME: _________________________________________________________

in partnership with the MetroWest Master Association

COMMUNITY/BUSINESS: ___________________________________________ EMAIL ADDRESS: _________________________________________________ WHAT’S YOUR GOOD NEWS OR UPCOMING EVENT?____________________ _______________________________________________________________ _______________________________________________________________ Submit To: mwma.admin@cfl.rr.com.

August 2015

MetroWest CONNECT • 5

Sav Stay Connected with eT he Your Community!

Da te!

Here’s how:

MetroWest

CONNECT

COMMUNITY

APP

• Download the new MetroWest Connect Community APP • “Like” the MetroWest Community Facebook Page • Read the MetroWest CONNECT • Attend WinterFest and JazzFest Instant Connection!

Download “MetroWest Orlando” Here:

Perfect Pointe Productions Ballet, Tap, Jazz & Creative Movement Classes begin

Kendall Casey Owner/Artistic Director

www.perfectpointeproductions.com perfectpointeproductions@gmail.com

407-852-8428

September 7, 2015 Register Today!

Mention this ad and receive FREE Registration Located at Anytime Fitness 2425 S Hiawassee Rd Orlando, FL 32835

At Perfect Pointe Productions we focus on teaching dance technique while also having fun!

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6 • MetroWest CONNECT

August 2015

New Faces at MetroWest Heidi Maskell - MetroWest Assistant Community Manager

Heidi Maskell has been actively involved in MetroWest since 2007 where she started her career locally as Assistant Property Director at La Palazza with ZRS Management Group. Ms. Maskell has over ten years of experience in property management including multi-family housing, association management and commercial management. For four years Heidi was employed by Veranda Park in various management positions where she played a key role in the revitalization of the community as well as headed up the Metrowest Food Truck Rally from 2012-2013.

Heidi obtained her Bachelor’s Degree in Psychology from Castleton State College in Vermont and a Master’s Degree in Counseling and Psychology from Troy University in Alabama. She is an active Licensed Real Estate Sales Associate and a Licensed Community Association Manager.

Ms. Maskell was a 2014 graduate of the Leadership West Orange program hosted by the West Orange Chamber of Commerce. She served on the Veranda Park Interim Association Board,The Residences at Veranda Park Condominium Association Board and for two years on the MetroWest Fine and Hearing Committee and Design Review Board.You may also recognize her from her recurring roles as “Bubbles” the clown at MetroWest JazzFest and as “Elfie” at WinterFest annually.

Christopher LeCours - Social Media Sales Coordinator

As an Orlando native, Christopher LeCours has witnessed the growth of this great community.

He’s seen where we’ve been and looks forward to being a part of our bright future.

He has over 15 years of experience in business development and marketing, spanning a myriad of industries including: finance, medical supplies, real estate and film. During the same period, he has embraced all aspects of social media, realizing its burgeoning potential in our society’s technological development.

Making a Difference.

Every Day.

As Florida’s residential property management leader, we know what it takes to create great communities that residents are proud to call home.

We start by putting the right teams in place – local property experts who deliver genuinely helpful service. Then we back them up with the tools and resources that only the leading property management company can provide – full-service solutions and exceptional customer service that enhance the value of every property and the lifestyle of every resident we serve.

That’s how we make a difference, every day, for great communities like yours.

Beth Monaco | 407.644.0010 X 7225 beth.monaco@fsresidential.com www.fsresidential.com

August 2015

MetroWest CONNECT • 7

www.metrowestcommunity.com/events

UPCOMING EVENTS • Community Cocktail Connection (3rd Thursday each month)

August 25, September 15, October 15, November 19, December 17 5-7:30p • MetroWest Golf Course

Important Numbers • If There Is An Emergency,

• Quarterly Alliance Connection

PLEASE DIAL 911

• Monthly Board Meetings (TBD)

MetroWest Pubilc Safety Office (407) 473-2021

August 13, 2015 • 9:30-11am • MetroWest Golf Course

September 24, 2015 Budget Presentation 12/9 Election 6pm Location TBD

• MetroWest Elementary Color Run

October 2015 • Bill Frederick Park at Turkey Lake • Time TBD

• Realtor Tour (Last Friday in October / Halloween)

11a-2p • MetroWest Golf Course

• Election Day

November 3, 2015 • TBD

• WinterFest (2nd Sunday in December)

December 13, 2015 • 4-8p • MetroWest Golf Course

• Annual Board Strategy (2nd week January)

Januaruy 7, 2016 • 2-5p • Location TBD

• West Orange Chamber BestFest (First week in April 2016)

April 2016 • 5-8:30p • Location TBD

• JazzFest (First Sunday in May)

May 8, 2016 • 4-8p • MetroWest Golf Course

MetroWest Master Association (MWMA) will host its 3rd Annual “Pick of the Patch” Realtor Tour on Friday, October 30, 11:00 a.m. to 2:00 p.m. Realtors serving MetroWest and the Central Florida area are invited to join MWMA management and MetroWest business leaders for an afternoon learning about MetroWest’s newest businesses, residential opportunities and the exciting developments happening in the community. Lunch will be served by Westerly’s at the MetroWest Golf Club and transportation will be provided for a tour of the community. Interested realtors may contact MWMA no later than Monday, October 26 at mwma.admin@cfl.rr.com or 407-601-5995.

• CABLE Bright House Networks (407) 291-2500 brighthouse.com • ELECTRIC Orlando Utilities Commission (407) 423-9018 ouc.com

• WATER

Orlando Utilities Commission (407) 423-9018 ouc.com

Realtor Tour

8 • MetroWest CONNECT

August 2015

BUSINESS PROFILE THE BASICS

Malgoza Group Real Estate ADDRESS: 5401 S. Kirkman Road, Suite 310 OFFICE HOURS: 9 a.m. to 5 p.m. Mondays through Fridays.

The group also takes listing and showing appointments after hours and on weekends.

PHONE NUMBER: Toll-free Number: 855-929-6461; Cell number: 407-721-4222 WEBSITE: malgozagroup.com

ABOUT THE BUSINESS What is your background — both professional and educational?

I am a licensed real-estate broker in Florida and have bachelor’s and master’s degrees in business administration from the University of Central Florida. I was born in Cuba, and my family immigrated when I was a baby. I am fluent in Spanish both reading and writing.

How long have you been in the business?

The Malgoza Group was founded in 2004. (It) initially started as a marketingservices company and eventually moved into real estate.

What is the secret to your success?

We care about our clients.We believe you need to listen carefully to your clients’ wishes and provide them with a solutions that meets their needs.

What kind of work culture do you promote?

Every business is faced with similar challenges. Employee satisfaction is a key component of the work culture to satisfy your clients. I look to provide a safe environment, have an open forum for the flow of communication, make sure everyone understands that our purpose is to satisfy the clients’ needs and provide a fair reward system.

What is your management style?

If you hire right, properly train your staff, provide the right tools and are open to suggestions, it’s really how your staff manages you. After all, they are all on the front lines — having to make decisions for your business all the time.You just need to be there when they need you.

Please give a brief history of your business.When/how did it get its start?

We started as a marketing-services company back in 2004. Eventually, we got into property management and navigated though the real estate services both in commercial and residential applications.

What kind of goods or services does your business offer to the MetroWest community?

Whether a client is looking to relocate to MetroWest or moving out of the Central Florida area, I offer our personalized realty services.

What are some ways your business contributes to the MetroWest community?

We offer our clients the benefits MetroWest offers its residential and business community.

What makes MetroWest an ideal community for your business?

MetroWest is centrally located in Orlando, with easy access to business hubs and residential communities.The client always provides you with their needs.

MetroWest allows me to offer a centralized solution with easy access to most of Central Florida’s destination needs.

What sets your business apart from any competitors?

We are family-owned and operated in Orlando. Since opening in 2004, we’ve treated every customer like they were a part of our family. Other companies may offer similar services, but our services come with a personal touch. Realestate transactions typically are the largest investment made by individuals and businesses. Our approach is to make sure that we only take on enough business to maintain the highest quality of service available Do you have any big goals planned for your business in the next five years? If so, what are they?

We look to expand our approach of doing business to individuals and businesses looking for the real estate services we provide. Our search for quality-minded, customer-centric individuals will broaden in the coming year.

What is your business’ motto or mission?

“We care about our clients.”

How many employees do you have?

The real-estate business is made up of a series of individual contractors, all with the entrepreneurial spirit and personal touch that offers unique solutions for our customers.

How do you describe your clients/customers?

Our clients are individuals looking for the kind of service all of us seek — personalized, professional and compassionate.

Are you on social media?

You can find us on Facebook. Just search for “Malgoza Group.”

MetroWest CONNECT • 9

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August 2015

10 • MetroWest CONNECT

August 2015

SCHOOL NEWS

WHY I LOVE MY SCHOOL: “I love MetroWest Elementary because they treat me like family. Everyone’s kind and helpful. Also, it’s a great opportunity to make friends. I have learned so much from my awesome teachers.”

– Malaya Santos, fifth grade, MetroWest Elementary

METROWEST ELEMENTARY SCHOOL

ADDRESS: 1801 Lake Vilma Drive, Orlando PHONE: (407) 296-6450 WEBSITE: metrowest.ocps.net PRINCIPAL: Christine Szymanski MASCOT: Orcas MEET THE TEACHER: 3 to 6 p.m.

Thursday, Aug. 20 OPEN HOUSE: Tuesday, Sept. 15 and Thursday, Sept. 17 PROJECTED ENROLLMENT: 1,540 PTA PRESIDENT: Melissa Miller SPECIAL PROGRAMS: iReady, Imagine Learning, Accelerated Reader, extended day, Girls on the Run, National Elementary Honor Society, chorus FUN FACT: The school motto is “MetroWest Elementary, where miracles are in the making.”

NOTE FROM THE PRINCIPAL: “The goal of the faculty and staff at MetroWest Elementary is to work with the parents and community to ensure our students have the skills they need to be successful in life.We strive to challenge our students by providing them rigorous learning experiences and setting high expectations for all students.”

— Christine Szymanski, principal, MetroWest Elementary

WHY I LOVE MY SCHOOL: “I love Chain of Lakes Band Program.

Mr. Olsen is an awesome teacher.

He makes playing an instrument so much fun. We have the awesome concerts.”

– Eli Schweitzer, seventh grade, Chain of Lakes Middle School

CHAIN OF LAKES MIDDLE SCHOOL

ADDRESS: 8720 Conroy Windermere Road, Orlando WEBSITE: chainoflakes.ocps.net PRINCIPAL: Cheron Anderson MASCOT: Ospreys OPEN HOUSE: Oct. 13 ENROLLMENT: 1,229 PTSA PRESIDENT: Cynthia CardenasSchweitze SPECIAL PROGRAMS: Partners in Education, AVID FUN FACT: The school PTSA will begin its summer fundraising program for new members Aug. 6.

GOTHA MIDDLE SCHOOL

ADDRESS: 9155 Gotha Road,Windermere WEBSITE: gotha.ocps.net PRINCIPAL: Patrice Knowles MASCOT: Grizzlies PROJECTED ENROLLMENT: 1,192 PTO PRESIDENT: Teri Siemienas SPECIAL PROGRAMS: Yearbook, student body council, NJHS, FCA, Art Club, Multicultural Club, History Club FUN FACT: Gotha Middle School offers four levels of orchestra courses.

OLYMPIA HIGH SCHOOL

ADDRESS: 4301 S. Apopka-Vineland Road, Orlando PHONE: (407) 905-6400 WEBSITE: ocps.net/lc/west/hol/Pages/ default.aspx PRINCIPAL: Guy R. Swenson MASCOT: Titans IMPORTANT DATES: 8 to 9:30 a.m.Tuesday, Aug. 11 (Senior Schedule Pick-Up); 9:30 to 11 a.m.Tuesday, Aug. 11 (Junior Schedule Pick-Up);

WHY I LOVE MY SCHOOL: “I love Olympia because of all the opportunities it gives students.There are so many areas of interest, you’re bound to find something you’re passionate about.The environment is friendly and fosters a creative spirit perfect for achieving success. Because of Olympia I’ve been able to explore my interests and become the person I am, while making friendships and learning life skills along the way.”

– Bailey Gavulic, student, Olympia High 9:30 to 11 a.m.Wednesday, Aug. 12 (Sophomore Schedule Pick Up); 9 to 9:30 a.m.Wednesday, Aug. 12 (New Student Orientation); 9:30 to 11 a.m.Wednesday, Aug. 12 (Freshman Schedule Pick-Up) MEET YOUR TEACHER: Thursday, Aug. 20 ENROLLMENT: 3,000 PTSA PRESIDENT: Candy Cole SPECIAL PROGRAMS: National Honor Society, BETA Club, DECA, extensive visual and performing arts, 22 athletic programs FUN FACT: This year marks Olympia’s 15th anniversary.

NOTE FROM THE PRINCIPAL: “I would like to welcome all of our returning students and our incoming freshman to the 20152016 school year. Olympia is a great place to work, learn and grow. Our A-rated academics and state- and nationally-ranked athletics show that we take the business of education your sons and daughters seriously. A special thanks to our staff, teachers, parents, students and community, who all come together to ensure student success.

I look forward to seeing you all in the classroom, the courtyard, and on the fields. Here’s to a great year!”

— Guy Swenson, principal, Olympia High

August 2015

MetroWest CONNECT • 11

MetroWest CONNECT

• AREA SCHOOLS

OLYMPIA HIGH SCHOOL

METROWEST ELEMENTARY SCHOOL

MetroWest Elementary School, “Where Miracles are In the Making,” is led by principal Patricia G. Smith. MetroWest Master Association supports the elementary school by an annual donation, which has funded technologically advanced learning tools, like interactive white boards, as well as supporting increases in the flourishing Accelerated Reading program.

Visit www.ocps.net/lc/west/emt/Pages/default.aspx

GOTHA MIDDLE SCHOOL

Gotha Middle School is led by principal Cheri Godek.

Gotha has been an A-rated school for the past ten years, as well as recognized as a Red Ribbon School, Five Star School and received the Golden School recognition for the last three years.

Visit www.ocps.net/lc/west/mgo/Pages/default.aspx

CHAIN OF LAKES MIDDLE SCHOOL

Chain of Lakes Middle School is lea by principal Karen Furno. As well as being an A-rated school, Chain of Lakes is also a Five Star School and boasts an award-winning PTSA program.

Visit www.ocps.net/lc/southwest/mch/Pages/default.aspx

OLYMPIA HIGH SCHOOL

Olympia High School is led by principal Guy Swenson.

Olympia is the only high school in Orange County to earn all A’s for three years in a row. Additionally, more than $5.1 million in scholarships have been earned by seniors, and the outgoing class had six seniors accepted to Top 20 colleges and universities, three National Merit Scholars and one National Hispanic Scholar.

Visit www.ocps.net/lc/west/hol/Pages/Default.aspx

VALENICA COLLEGE FOUNDATION, INC. 1768 Park Center Drive, Orlando, FL 32835 407-582-1701 Visit www.valenciacollege.edu

FLORIDA VIRTUAL SCHOOL

2145 Metrocenter Blvd., Suite 200, Orlando, FL 32835 407-513-3587 Visit www.flvs.net

DA VINCI ACADEMY

1901 Park Center Drive, Orlando, FL 32835 407-290-5437 Visit www.davinci-academy.com

PIAGET ACADEMY

6395 Raleigh Street, Orlando, FL 32835 407-293-9372 Visit www.piagetpreschool.com

EMBANET COMPASS

2145 Metrocenter Blvd., Suite 400, Orlando, FL 32835 1-877-303-2340 Visit www.embanet.com

MICROTEK – COMPUTER CLASSROOM RENTAL 2145 Metrocenter Blvd #150, Orlando, FL 32835 407-532-4704 Visit www.mclabs.com

NC PEARSON

2101 Park Center Drive, Orlando, FL 32835 www.pearsonassessments.com

12 • MetroWest CONNECT

August 2015

SCHOOL NEWS

OCPS 2015-2016 SCHOOL CALENDAR AUGUST Monday through Friday, Aug. 17 to 21: Pre-planning for teachers (Aug. 19 is a staff development day) Monday, Aug. 24: First day of school for students

SEPTEMBER Monday, Sept. 7: Labor Day holiday (schools and district offices are closed)

OCTOBER Thursday, Oct. 22: End of first marking period (43 days) Friday, Oct. 23: Student holiday/ teacher professional day/ teacher nonworkday Monday, Oct. 26: Student holiday/ teacher workday Tuesday, Oct. 27: Begin second marking period

NOVEMBER Monday through Friday, Nov. 23-27: Thanksgiving Break. Students out all week, district offices open Nov. 23 to 25,Teacher non-workdays Nov. 23 to 25,Teacher holidays Nov. 26 to 27.

DECEMBER Dec. 21 to Jan. 1, 2016:Winter Break.

District offices are closed Dec. 24 to Jan. 1.

JANUARY Monday, Jan. 4, 2016: Students return to school Thursday, Jan. 14, 2016: End of second marking period (43 days) Friday, Jan. 15, 2016: Student holiday/ teacher workday

Monday, Jan. 18, 2016: Martin Luther King Jr. holiday (schools and district offices are closed) Tuesday, Jan. 19, 2016: Begin second semester/third marking period

FEBRUARY Monday, Feb. 15, 2016: Presidents Day holiday (schools are closed; district offices are open)

MARCH Thursday, March 17, 2016: End of third marking period (42 days) Friday, March 18, 2016: Student holiday/teacher workday Monday to Friday, March 21 to 25, 2016: Spring Break (schools are closed; district offices are open) Monday, March 28, 2016: Begin fourth marking period

MAY Monday, May 30, 2016: Memorial Day holiday (schools and district offices are closed)

JUNE Wednesday, June 8, 2016: End of fourth marking period/last day of school for students (52 days) Thursday to Friday, June 9 to 10, 2016: Post planning for teachers

BUS SAFETY TIPS Here is a list of safety tips for you to review with your child/children to enhance their awareness of safe behavior while riding on a school bus.

• Arrive at the bus stop at least five minutes before the bus arrives.

• Stay out of the street and stand back from the curb while waiting for the bus.

• Do not shout or distract the bus driver.

• Wait until the bus comes to a complete stop before exiting.

• Always cross the street at least 10 feet in front of the bus.

• Review safe behavior while on the bus. Always remain seated, keeping head, hands and arms inside the bus at all times.

• Review an emergency exit plan, staying safe during an emergency.

• Never run to or from the bus.

• Never crawl under a school bus.

• Never push or shove other passengers.

• Always obey the rules of the bus driver.

August 2015

MetroWest CONNECT • 13

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14 • MetroWest CONNECT

August 2015

LOCAL EATS

HILLCREST INSURANCE AGENCY

Kevin McEwen Owner

Jodie McEwen Owner

Victor Ruser Office Manager Dave Ramsey ELP

Larry Cappleman

Josies Pizza &Wings

Agent

ADDRESS: 1225 South Hiawassee Road at Raleigh St.,

Orlando, FL 32835 Monday - Thursday: 11:00am to 11:00pm

Friday and Saturday: 11:00am to 12:00am

Sunday: 11:00am to 11:00pm PHONE NUMBER: (407) 296-4009 WEBSITE: www.josiespizza.com HOURS:

Complete Insurance for Individuals and Businesses in Florida Choice. Flexibility. Economy. Superior Protection. For your car, home, and business. Hillcrest Insurance Agency has it all for you in one place - from our offices in Mount Dora, Florida and Winter Garden, Florida we serve the insurance needs of individuals, families, healthcare, and businesses all over Florida.

As an independent insurance agent, we represent many toprated insurance companies. We’re here for you locally, 24/7 via our website or by calling us at: (407) 656-2211.

​ At Josies we believe that you will experience love at first slice. A pizza with a crispy and flavorful crust that, combined with our toppings, produce the best NewYork Style Pizza in the South!

It’s the kind of place where you taste and experience a difference from your very first visit. A restaurant that has been family owned and operated for over 20 years, where many of our customers have been coming back since the first day we opened our doors.

You will find us in the kitchen providing the final touches to your meal, delivering hot and fresh pizzas with a smile and behind the cash register asking about your experience, thanking you for your business and welcoming you back the next time.

Winter Garden Office

Josie’s goal is to exceed your expectations when it comes to great food, atmosphere and fun.

1165 E Plant St #6, Winter Garden, FL 34787

(407) 656-2211

Our recipes are original, hand made creations that have been developed and perfected over the past 20 years. Our secret family recipes provide a taste that you won’t find anywhere else in Orlando!

Mount Dora Office

18500 US Hwy 441, Mount Dora, Fl 32757

A steaming bowl of crispy Buffalo wings in our secret, fresh, robust and flavorful sauce that has continuously had rave reviews.

Toll Free 1-800-227-4380

Come in and join us for a fantastic meal and a great time at Josie’s Pizza & Wings!

178751

(352) 383-8164

August 2015

MetroWest CONNECT • 15

MetroWest CONNECT

• AREA RESTAURANTS

ACHILLE’S ART CAFE – COFFEE SHOP

FIVE GUYS BURGERS AND FRIES

MCDONALD’S

SUBWAY

CHEESESTEAK FACTORY

FLORIDA TAP ROOM

MIKADO JAPANESE CUISINE

SUBWAY

PACIFIC ROOTZ

SUNDANCE TAVERN AT METROWEST GOLF CLUB

2869 Wilshire Drive, Suite 103 Orlando, FL 32835 (407) 704-7860 www.achillesartcafe.com 6405 Raleigh St. Orlando, FL 32835 (407) 985-1988 www.gotcheesesteaks.com

CHINA GARDEN

3120 Villa Strada Way, Suite T Orlando, FL 32811 (407) 292-0422 www.fiveguys.com 6409 Raleigh St. Orlando, FL 32835 (407) 296-9690

HABANERO’S (coming soon)

2258 S. Kirkman Road Orlando, FL 32811 (407) 822-8882

6996 Piazza Grande Ave, Suite 100 Orlando, FL 32835 407-757-2541 www habanerosmexicangrillrestaurant.com

CHINA GRILL

HABIBI

6433 Raleigh St. Orlando, FL 32835

CHINA “TIAN MEI” RESTAURANT in Publix Shopping Center 2407 S. Hiawassee Road Orlando, FL 32835 (407) 299-8687

CHINA LEE

2451 S. Hiawassee Road Orlando, FL 32835

HUNGRY HOWIES

2304 Kirkman Road Orlando, FL 32835 (407) 296-7070 www.hungryhowies.hungerrush.com

ITAR BISTRO

2338 S. Kirkman Road Orlando, FL 32835

7065 Westpointe Blvd Orlando, FL 32835 www.itarbistro.com

CHIPOTLE

JORDANOS CHICKEN & GYRO

2850 S. Kirkman Road Orlando, FL 32811 (407) 532-8808 www.chipotle.com

COLD STONE CREAMERY 2312 S. Kirkman Road Orlando, FL 32811 (407) 563-2181 www.coldstonecreamery.com

CRAFTED

2417 South Hiawassee Road Orlando, FL 32835 (407) 601-6887 www.craftedorlando.com

CRISPERS

2228 S. Kirkman Road Orlando, FL 32811 (407) 296-4551 www.crispers.com

DUNKIN DONUTS 2900 S. Kirkman Road Orlando, FL 32811 (407) 295-8646 www.dunkindonuts.com

2944 S. Kirkman Road Orlando, FL 32811 (407) 296-6265 www.mcdonalds.com

6417 Raleigh St. Orlando, FL 32835 (407) 822-1080 www.mikadosushiorlando.com 6996 Piazza Grande Avenue, Suite 103 Orlando, FL 32835 321-228-4864 www.pacificrootz.com

PANDA EXPRESS

2972 S. Kirkman Road Orlando, FL 32811 (407) 291-1698 www.pandaexpress.com

PHILLY CONNECTION 2328 S. Kirkman Road Orlando, FL 32811 (407) 822-5466 www.phillyconnection.com

PHILLY’S BEST CHEESESTEAKS

5920 Metropolis Way, Suite 105 Orlando, FL 32835 (407) 521-1802

2295 S. Hiawassee Road Orlando, FL 32835 407-488-3960 www.phillysbestfoodtruck.com

JOSIE’S PIZZA AND WINGS

PIE-FECTION

1225 S. Hiawassee Road Orlando, FL 32835 (407) 296-4009 www.josiespizza.com

KOKORO FROZEN YOGURT

3120 Villa Strada Way, Suite M Orlando, FL 32835 (407) 730-3530 www.kokoroyogurt.com

MARCO’S PIZZA

2457 S. Hiawassee Road Orlando, FL 32835 (407) 294-5522 www.marcos.com

MCDONALD’S

1411 S. Hiawassee Road Orlando, FL 32835 (407) 298-9366 www.mcdonalds.com

3120 Villa Strada Way, Suite F Orlando, FL 32811 (407) 523-2200 www.piefectionorlando.com

PIZZA HUT

2426 S. Kirkman Road Orlando, FL 32811 (407) 445-4299 www.pizzahut.com

POUR HOUSE BAR AND GRILL 2461 S. Hiawassee Road Orlando, FL 32835 (407) 704-8648

STONINGTON’S SEAFOOD 2316 S. Kirkman Road Orlando, FL 32835 www.stoningtonsseafood.com

2455 S. Hiawassee Road Orlando, FL 32835 (407) 297-7735 www.subway.com 3120 Villa Strada Way, Suite K Orlando, FL 32811 (407) 293-4567 www.subway.com

2100 S. Hiawassee Road Orlando, FL 32835 www.metrowestgolf.com/restaurants

TACO BELL

2403 S. Hiawassee Road Orlando, FL 32835 (407) 293-9803 www.tacobell.com

TEAK BAR AND GRILL

6400 Time Square Ave., Suite A Orlando, FL 32835 (407) 313-5111 www.teakorlando.com

TIJUANA FLATS

2320 S. Kirkman Road Orlando, FL 32835 (407) 822-4257 www.tijuanaflats.com

TROPICAL SMOOTHIE CAFE 3120 Villa Strada Way, Suite E Orlando, FL 32835 www.tropicalsmoothie.com

URBAN HIBACHI

3120 Villa Strada Way, Suite I Orlando, FL 32835 www.urbanhibachi.com

WENDY’S

2751 Wilshire Drive Orlando, FL 32835 (407) 292-2039 www.wendys.com

WESTERLY’S AT METROWEST GOLF CLUB 2100 S. Hiawassee Road Orlando, FL 32835 www.metrowestgolf.com/ restaurants

YOCITY FROZEN YOGURT 3120 S. Kirkman Road Orlando, FL 32811 (407) 299-6334 www.yocityfrozenyogurt.com

16 • MetroWest CONNECT

August 2015

Planting the Seeds of Service

Global Service Standards 1. We know our Mission, Core Values and Global Service Standards and strive to delight our customers by living them every day.

2. We fulfill our Mission through empowered associates who continuously strive to improve our service and seek proactive, innovative ways to delight our customers.

3. We respond to all communication by the end of the next business day.When a resolution cannot be provided immediately, we provide a clear set of expectations and a timeline.

4. We listen with genuine curiosity.We probe for clear understanding and ensure we have met expectations in addressing any issue.

5. We always apply the 15-10-5 rule with our customers and each other. At 15 feet away make eye contact; at 10 feet smile, stand, acknowledge; at 5 feet offer an authentic greeting.

6. When our customers need assistance, we show them the way rather than pointing in a general direction.

7. Correspondence and verbal interactions are always professional, accurate, clear and grammatically correct.

8. All customer and colleague interactions reflect a respectful, warm and friendly tone. All customers are greeted as Mr., Ms. or Mrs. and closed with “how may I assist you further?”

9. We show respect and appreciation for our customers and put them first in everything we do while recognizing the impact our actions have on their homes and lifestyles.

10. All associates possess the awareness and readiness to effectively perform their duties prior to engaging with customers and fellow associates.

Y

es, we are certainly “Planting the Seeds of Service” in MetroWest! We have embraced the challenge of providing even better service and our garden is growing not only with our internal FirstService Mission, Core Values and Global Service Standards but also includes some of our other service partners as well. Critical Intervention Services (CIS) as well as Girard Environmental Services has joined us to truly promote our gardening concept of “Planting the Seeds of Service” incorporating our 15 Global Service Standards. No weeds allowed!

All were involved and participated in our kickoff, we even brought shovels and the plants were edible!

11. We foster a constructive work environment and a trustworthy reputation by always speaking positively about our customers, partners, fellow associates and our organization.

12. Safety and security are everyone’s responsibility.We follow safety policies and procedures and we know our individual and collective roles in emergency situations.

13. Our attire, personal image and work space reflect the respectful, professional character of our brand.

Our customers know us by name and we proudly and consistently display our brand.

14. We seek honest and timely feedback on how to continuously improve the quality of our service and ourselves.

15. We protect the privacy of our clients, residents and fellow associates, as well as our company’s assets and confidential information.

August 2015

MetroWest CONNECT • 17

MetroWest JazzFest Produced Great Jazz Notes MetroWest Master Association’s (MWMA) 3rd Annual Smooth JazzFest recently crooned into the night with a fabulous line up of live music, a youth art show, delicious food from the MetroWest Golf Club Grill and an exhibitor zone. The premier jazz/R & B notes of Central Florida’s Robert Harris kicked off the event followed by national recording artist and saxophonist headliner, Will Donato. Both performers delighted the crowd with their dynamic performances and enthusiastic audience interaction.

The event also benefited the Edgewood Children’s Ranch, a non-profit residential program that helps children, teens, and their families address behavioral issues. Amara won the Charity Challenge by collecting over 400 items on the Ranch’s wish list.

Thanks to everyone in attendance, participants in the Charity Challenge and a especially to our generous sponsors for making the event a success: Diamond Sponsor, Girard; Premier Sponsor, MetroWest Golf Club and Gold Sponsors, The Body Club, CIS, Hard Rock International, Byrd & Byrd, Mark Scott Contracting, National Real Estate and the West Orange Times & Observer. We can’t wait to tune up for next year’s event.

30 Days • $30.00

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For new clients only, they can enjoy every class, even paid classes, for the whole month for $30.00.

18 • MetroWest CONNECT

August 2015

Spending Time to Mentor

MetroWest Public Safety Officers and Chef Pete from MetroWest Golf Club during a connection event we had with the kids in May where the officers played basketball, soccer and spent time with the kids at ECR as mentors.

Public Safety Officer Pena Awarded

W

hile on duty in MetroWest on 5/20/15, Public Safety Officer Pena was talking to the children at a bus stop and noticed a juvenile female become stiff and fall backwards on to the sidewalk. The juvenile began convulsing after striking her head on the pavement.

Officer Pena immediately rendered life saving assistance to prevent the juvenile from choking on her own fluids.While caring for the juvenile, Officer Pena was simultaneously able to make contact with emergency care personnel. Upon EMS arrival they were able to take over the care of the juvenile and PSO Pena was able to calm the rest of the juveniles at the bus stop and educate them on what had happened. The victim has since made a full recovery from the incident.

(left) Lt. Carlos Ruiz, (Center) Public Safety Officer Pena and (right) Chief Hector Rodriguez.

For her actions and resolve, Officer Pena was presented with Critical Intervention Services (CIS) Chris Neidrich (Raven 18) Award for Bravery.This challenge coin is awarded for an intelligent act of bravery done in accordance with the expectation of performing one’s duty.

Officer Pena’s initiative, bravery, unrelenting perseverance, and steadfast devotion to duty reflected credit upon her and maintained the highest standards of the Agency.

August 2015

MetroWest CONNECT • 19

Trustco Bank Mortgages

WORKING IN PARTNERSHIP TO DETER

No Appraisal Fees No Points No Broker Fees No Private Mortgage Insurance

176902

CRIME

TRUSTCO BANK Your Home Town Bank R

www.TrustcoBank.com

407-659-5701

Come into any of our over 35 Central Florida locations and deal with one our friendly Branch Managers, who are also loan Originators!

Please note: We reserve the right to alter or withdraw these products or certain features thereof without prior notification.

Member FDIC EQUAL HOUSING

LENDER

David W. Boers DDS PA

Honest, Skillful and Experienced Dentistry

954-320-7290

Emergencies Welcome

954-320-7290

TM

Introducing

N. Leo Misch, Jr. DMD

954-320-7290 954-320-7290

• All Restorative Procedures • Cosmetic Procedures • Lumineers • Invisalign • Root Canals • Extractions Implants • Crown Lengthening • Bone & Tissue Grafting • Periodontal Surgeries

www.SmartWaterCSI.com

1805 Maguire Road, Suite 159, Windermere, FL 34786 For more information or to schedule an appointment, please contact us at

407-876-6708 Accepting New Patients • Most Insurances Accepted

177375

chainoflakesdental@gmail.com • davidboers.com

MetroWest Public Safety Officers are currently providing information regarding the SmartWater CSI product as part of our overall theft prevention strategy for individuals who reside within MetroWest. If you are interested, please contact the MetroWest Public Safety Officers at 407-473-2021 or visit the website at www.metrowestcommunities.com to gather additional information.

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®Registered Trademark of SmartWater Limited

20 • MetroWest CONNECT

MetroWest Celebrated National Night Out

I

f you didn’t have the opportunity to participate in this year’s National Night Out, you missed out on a lot of fun. MetroWest residents, business owners, OPD mounted horses, K9, MetroWest Public Safety (CIS) and more showed up in full force to support their individual communities. Several of our sponsors, Marco’s Pizza, NYPD,Wing House, Jeremiah’s Italian Ice, Subway, and Bubbalous donated food and beverages to enforce the “a connected community is a protected community” motto.

August 2015

August 2015

MetroWest CONNECT • 21

SAVE THE DATE

Premier Host

A

2015 Sunday December 13, 2015 4-8 p.m.

THE POLAR EXPRESS B MetroWest Just Believe 2015 GOLF CLUB FEATURING

Visit www.MetroWestcommunity.com for more information and to learn about sponsorship opportunities.

Walk & Talk C

PSO Jason Fragale 2015 Remembers Birthday O

We insure yo

ur treasure, one closing at a tim

e!

JoAnne Quarles, C.L.C. joanne@treasuretitle.com

office 407.654.8811 • mobile 407.758.4479 fax 407.654.4885 12184 W. Colonial Dr, Ste 102 Winter Garden, FL 34787

177380

fficer made contact with resident Kayla and son in the Indigo community. Officer talked to Kayla about her night and her weekend.

Kayla was happy to see the Officer again and thanked him for his help when she was looking for her car keys a few weeks ago. Officer informed Kayla he remembered she mentioned it was her son’s birthday and could not afford a gift. Officer presented Kayla with a Transformers Birthday card for her son and an Avengers 2 poster.

Kayla was very happy and couldn’t believe an Officer would do that for him. Kayla’s son was given the gifts and immediately got excited and began to play with the talking card and naming off characters from the poster. Officer wished him a happy 4th Birthday and made him an honorary Jr. Public Safety Officer. He placed his badge sticker on his card and was very happy. Kayla thanked the Officer and informed the Officer her son will remember this for a long time.

Officer reminded Kayla how to reach Public Safety if needed and thanked her for her time. Officer gave the son a high five and wished him a Happy Birthday from all of us at the Public Safety office.

22 • MetroWest CONNECT

August 2015

We hope you enjoy this issue of MetroWest CONNECT.

CONNECT

Live. Work. Play. Connect.

In Partnership Partnership with with MetroWest MetroWest Master Master Association Association In

T

he West Orange Times & Observer has been commited to you, your neighbors and your community for almost 110 years.

The West Orange Times & Observer and the MetroWest Master Association have partnered together to keep the MetroWest area connected and informed about what is going on in and around the neighborhoods of the MetroWest area.

18,000 copies distributed through the West Orange Times & Observer — in addition to distribution through the Master Association and key locations throughout MetroWest.This quarterly publication will include news, information and events about your community.

Starting with the November publication, MetroWest Connect will be distributed in the NEW Windermere Observer!

For more information about MetroWest CONNECT or to reserve your ad space call 407-656-2121,or email Bill Carter at bcarter@wotimes.com SIZE ........................................... 1X...........4X Full Page - Glossy 7.50” x 9.75”.... $750.00....$637.50 Full Page - 7.50” x 9.75”.............. $550.00....$467.50 Half Page - H 7.50” x 4.75” ......... $275.00....$233.75 Half Page - V 3.67” x 9.75”........... $275.00....$233.75 1/4 Page - 3.67” x 4.75”.............. $175.00....$148.75 ALL ADS ARE FULL COLOR

Expanded Reach!

COMING OCTOBER 1, 2015

Continued Growth!

Circulation: 15,000

Circulation: 15,000

The West Orange Times & Observer is growing again and will be introducing its newest newspaper, Windermere Observer, on October 1, 2015! Expect to see your favorite West Orange community news source in more locations as we extend our reach and readership. We continue to be your credible source for local community news, events and information for more than 100 years.

ADVERTISE OR SUBSCRIBE TODAY! Call us at 407-656-2121 • Email us at subscribe@wotimes.com or advertising@wotimes.com

August 2015

MetroWest CONNECT • 23

Extrordinary Events!

We invite you to

Reconnect to West Oaks Mall “Off-The-Cuff Weekly Entertainment Series” in our food court.

Like us on FB for performance info, dates & times

It’s easy, fun, and convenient to shop

To enjoy lunch on us!

LUNCH LOYALTY CARD

Have lunch on us Pick up your card from any eateries at West Oaks Mall.

Every time you spend $10 or more on a lunch/meal (Mon-Fri from 11AM-4PM) your 10th meal will be

FREE

Have a league?

Want to host a tournament?

We have the tables, you bring the people!

See website for dates & times

Avoid the crowd with Boutique Style Shopping!

Free

Terms and conditions apply.

Rules and regulations available in the management office.

FREE WiFi!

407-294-1494 | 9401 W. COLONIAL DRIVE, OCOEE, FL 34761 | WWW.WESTOAKSMALL.COM

175449

West Oaks Mall Table Tennis Club!

(Up to a $10 value)

24 • MetroWest CONNECT

3rd Month FREE once you move in

August 2015

OFFER EXPIRES September 25, 2015

178754

Book Now to Ensure Availability Before the Snowbirds Arrive!