WE the People - Winter 2020 Issue #5

FOR 10+ YEARS! hank You

Without the hard work and dedication of our employees, our success at Worldwide Equipment would not be possible. Day in and day out, our employees remain committed to the highest standard of excellence. We extend our greatest appreciation to those who have been with us through it all.

FEBRUARY

ELIZABETH SPARKMAN 40

DANIEL KOLDE 36

TIMOTHY MARTIN 35

MICHELLE EVANS 30

MICHAEL COATNEY 28

WADE LIVELY 28

THERON LINVILLE 25

JACKIE FLEENOR 25

ROBERT GRIFFIN 23

ROBERT CALVERT 21

KEVIN ARMOLD 21

LUCINDA HUTTON 21

JAMES BENSON 18

JANUARY

MARY ADKINS 43

LLOYD OSLONIAN 36

SAMUEL HUFFMAN 32

MICHAEL JULIAN 24

WILLIAM SIMPSON 21

ROBIN FOULK 21

RANDALL RYALS 21

DONALD FOX 19

JOSHUA HOBSON 16

RANDALL HULL 16

CHARLES JOHNSON 16

JACOB NORRIS 15

BARRY HOLMAN 14

MICHAEL WINES 13

RALPH EDISON 10

SCOTT SHARP 10

MARCH

CHARLES BRADLEY 43

MAGGIE BRYANT 36

SHELVA MARSEE 33

JAMES O DONNELL 30

ROBERT BROWN 28

JAMES MEGET 28

WILLIAM MILCHERT 27

DAVID DAVIS 25

PAUL FLOWERS 25

BILLY JETT 23

SCOTT WOOTEN 23

LANVAL GUMBS 20

ALVIN CUTRIGHT 17

JAMES PRAETER 16

KENNETH GILLIAM 17

GEORGE JONES 17

WILLIAM PARRISH 16

CARL SMITH 16

ROBBIE BLEVINS 15

DANNY MCKNIGHT 15

PHILLIP ALLEN 15

JOSEPH WOODY 15

GARY SAMONS 15

JOHN THOMPSON 11

SHAWN STANTON 10

JENNIFER ASBURY 10

JAMES MOSS 15

DANIEL TAYLOR 14

RYAN OSBORN 14

DANIEL CROWE 13

LEE BOND 11

SCOTT BLEVINS COO

I hope this edition of “WE the People” finds you well. As WE begin a new year and a new decade, I have many thoughts and reflections of the past year and the past decade.

Mr. Dotson talks about the 86,400 seconds each of us has each day. That time to invest for a return of contentment, satisfaction, enjoyment, and success.

The people that succeed and excel in our industry are the few that have ambition, drive, and desire with the will power to develop themselves.

I would challenge you to consider and answer the following questions of yourself:

1.) Are you doing everything that you are truly capable of doing in your job for success? If not, what must you do over the next year to exceed your goals for success?

2.) Does your job give you more enjoyment than aggravation? If not, what must you change?

3.) Does your job provide the type of challenge you enjoy? If not, what must you change?

4.) Are you headed in the right direction for tomorrow’s opportunity? If not, what must you change?

If you take the time to find a quiet place and answer those questions, write down the answers because… writing it down makes it real.

In looking back at the close of 2019 and the closing of the decade, how much has changed in the past ten years?

Ten years ago, WE did not have a single location in South Carolina. Today WE have four stores. Ten years ago, WE did not have the International brand or the IC Bus product. Ten years ago, WE did not have a store in Louisa, KY, Crossville, TN, or Bean Station, TN. Ten years ago, WE did not have an automotive dealership. Wow… what a difference ten years makes. What does the next ten years hold in store?

What states will WE grow to next?

What locations will WE add?

What new products will WE have?

How will our business change?

I don’t know the answers to all of those questions. What I do know is that WE will continue to grow.

Grow our people, grow our products, grow our business by helping our customers be more successful.

The new year and the new decade do promise to bring more. More excitement. More products. More opportunity. More growth. More for all of us.

As Mr. Blevins says in his State of the Union, writing things down makes them real. Fun fact – if you visualize doing something, it tricks your brain into thinking it’s actually doing it. Writing goals down does the same thing!

Take this space to write down your goals for this year and help yourself achieve them. You can even cut this page from the magazine and hang it somewhere where it will be a reminder to you each day.

By the People,

WE asked you to submit to us your success stories, events, and family updates, and your response was astounding! See what the rest of your WE family has been up to.

SEE YOU AROUND, LACEY

Congratulations and best wishes to Lacey Gassaway, who retired on September 30th, 2019. His Columbia WE family organized a cookout for him on September 27th. Enjoy your retirement, Lacey!

DECK THE HALLS

Check out this awesome WEthemed Christmas tree decorated by Tabitha Backman and Ashley Towery!

For the People

Division of Highway Training in Buckhannon, WV on some new units just delivered.

Cross Lanes Bus Garage

JAVIER ROJAS

The Chattanooga WE family would like to give a special shoutout to Javier Rojas! He has been an employee with Worldwide Equipment Chattanooga Division for five years. WE’re so happy to have you on board!

Our Cross Lanes Bus family is pictured here enjoying a wonderful Thanksgiving dinner, complete with deep fried turkey and smoked turkey breasts.

Abingdon

Worldwide Ford

WE Ford went above and beyond this year with their float for the Marion Christmas Parade! The Marion High School Cheer Squad attended again to make it that much more special.

Scenes from the Bristol Christmas Parade, where our own Abingdon, WV division made an appearance!

Check out Jen Blevins’ awesome WE jack-o-lantern!

LITTLE KALEB

Complete Truck & Trailer

ANDREW COLLINS

Complete Truck and Trailer would like to congratulate Andrew Collins on his 10 years of great service with Worldwide Equipment. They had this to say:

“Andy has provided excellent repairs for some of the most difficult and damaged trucks to enter the repair shop for 10 years now. Andy has exhibited a strong knowledge and skill in repairing Class 8 Trucks and anything WE can put in his stall. WE celebrate Andy’s skill and determination to provide excellent repairs for our customers that keep them coming back. Keep up the great work, Andy!”

Welcome to Charles Overbee, Dayton’s new service manager! And good luck to Rick Morrison on his

Congratulations to Dave and Heather Johnson on their marriage!

Welcome to the world, Kaleb! Kaleb Matthew Lewis was born to father Josh Lewis. He weighed 5lbs 9oz and measured 19” long.

Johnson City

Our Johnson City division had some trucks featured in the Kingsport Christmas Parade!

The Norton WE family would like to wish everyone a Merry Christmas! Here they are in Norton’s Christmas Parade.

A STAR IS BORN

Maybe you remember Taylyn Ayers from a previous edition of WE the People, where she won a local pageant. We’re happy to report that she also won Grand Ambassador Supreme in Miss Preteen Kentucky! With her win, she also progresses to compete on the national level for Miss Preteen USA. In addition, she won a free trip to Cancun. Lucky!

Let’s hope Miss Ayers will win Miss Preteen USA!

Jerry just recently celebrated his 25th anniversary with WE! Thank you for your dedication to our team, Jerry!

EVERYBODY WATCH OUT

Velda Smith, daughter of John & JoAnn Smith, just received her license! The best part? She bought her own first car using money from her relatives that she has been saving since birth! Things may be temporary, but good financial habits will be valuable for a lifetime. Velda’s already far ahead! Great job!

Welcome, Charles Barnett and Barton Ausmus, to the Middlesboro WE family!

The 2019 Middlesboro Thanksgiving Dinner was a huge hit! Thanks Reda Barnett for the delicious meal.

Corporate & HR

WELL WISHES

Mr. Dotson received a thank you card from retired Cincinnati employee Jim Klare and his wife Carol. It reads:

“Mr, Dotson: Received Worldwide Equipment’s Thanksgiving card and Walmart gift card.

Thank you for remembering us at this special time of year!

Sincerely, Jim & Carol Klare (retired from Cincinnati branch)”

Jen Blevins and grandson Easton Are working hard on putting together giveaways for our recruitment efforts! They put a pen, cell phone wallet, and keychain inside a travel mug. Easton works cheap and offered to help in exchange for a single keychain!

Congratulations to Amiee Conley in Truck Sales Accounting for her engagement to Bryan Castle!

Congratulations to the Betsy Layne cheerleaders for finishing as runner-up at the UCA Cheer Competition in Louisville. The squad is headed to the national cheer competition in Orlando, Florida in February of 2020 for the first time in school history!

Continued on next page

Danny Adkins, personnel director for Pike County schools, thanked Worldwide for their involvement in the community and celebrated Christmas with our family.

Look at Jackson, Tim Martin’s grandson, in his shiny new Mack! A truck owner at the ripe old age of 2.

MISS MARLEE

Our own Amy Sharp is thrilled to introduce her first grandbaby! Marlee Rayne Sands was born 12/2/19 weighing 7lbs 14oz. Mama and baby are doing great!

Congratulations to Graydne Fairchild, son of GiGi Stewart, for winning Offensive End Player of the Game!

Summerville

PUMPKIN FUN

Summerville had a unique idea to celebrate the Halloween season: a pumpkin carving contest! As you can see, we’ve got quite a few creative souls at Division 90. Pictured to the right are the winners, Amanda Webster and Justin Pence.

BIG TRUCKS, LITTLE KIDS

Check out these little truckers! Our Summerville division participated in the Annual Kids’ Truck Show. Santa even made a guest appearance!

Congratulations to Nicolae and Raleigh Rascal on the birth of their son, Atticus!

Congratulations to Steve Bateman on the birth of his grandchild! Hudson Woo was born on Halloween to parents Larissa and Daniel.

LETTERS TO SANTA

Cincinnati got a special visit from Santa! Kids got to get their picture with him, tell him their Christmas wishes, and then go home with a goodie bag! Little did they know, under the hat and beard, their Santa was actually Bill Fernbach! And the helpful little elf? None other than Miley Blake. A big thanks to everyone who made this event possible!

CELEBRATING TURKEY DAY WITH CHILI DOGS

Sometimes you just gotta spice things up. Cincinnati did things a little differently this Thanksgiving and treated their employees and customers to The Chili Hut, a food truck in the Cincinnati area specializing in hot dogs, chili, and pasta. Delicious!

TRICK OR TREAT!

Kids had a great time dressing up and trick or treating at our Cincinnati division! They had a great turnout. Thanks, Cincinnati, for thinking of the kiddos!

Big props to Matt Montgomery for completing his leadership training!

CHARLES CALDER & TRACEY DYKES

Dustin Spaeath - Shipping & Delivery

Michael Valencia - Service Technician

Derek Buckler - Service Technician

Kevin Greer - New/Used Equipment Salesperson

HR is here for YOU!

Are you using your Human Resources department to its full potential? Check out some of the great things HR can do for you.

Did you know...

WE have a True North Advocate that’s dedicated to WE employees?

The True North Advocate can answer all of your benefit questions, order new ID Cards, answer questions about claims, billing, and help with finding a local provider. Call 877-745-6302 to speak with our advocate.

Understanding our EAP (Employee Assistance Program)

Life’s not always easy. Sometimes a personal or professional issue can get in the way of maintaining a healthy, productive life. Your Employee Assistance Program (EAP) can be the answer for you and your family. EAP offers assistance for employees and their dependents for the following:

• Emotional well-being

• Family and relationships

Did you know...

Now is the perfect time to enroll in the WE Employee Owned 401(k) plan!

In 2019, the total fund value of our plan surpassed 25 MILLION dollars!

Do you have an old 401(k) from a previous job that you need to roll-over?

It’s simple to do and FREE! Reach out to HR or payroll for more information.

WE are so proud to have a 97% Open Enrollment participation

rate!

All divisions did an excellent job with helping employees through the open enrollment period. A huge thank you to all of the office managers, open enrollment wouldn’t be successful without each of you.

Submission Guidelines

• Legal and financial

• Healthy lifestyles

• Work and life transitions

You can trust your EAP professional to assess your needs and handle your concerns in a confidential, respectful manner. Their goal is to collaborate with you and find solutions that are responsive to your needs. If you need help, don’t delay! Call 800-316-2796.

Appropriate submissions include:

Customer Success Stories

Outstanding Employee Spotlight Events/Parties

Family Milestones (marriages, babies, etc.)

Photos (please include photos with your submissions if possible!)

Keep an eye out for the quarterly email containing the link to submit an entry! WE would love to feature you.

And a big thank you to everyone who submitted a story for January’s issue!

WHAT DO OUR CUSTOMERS HAVE TO SAY?

Where would WE be without our customers? We always strive for excellence in customer service and want to make sure that each customer has the easiest, most enjoyable experience possible. When performance is especially stellar, WE always appreciate it when our customers drop us a 5-star review!

“Great people here! Make you feel like family. Great service department too! ”

NANCY MITCHELL

Marion, VA

“Stopped in to get a battery replaced. Mickey was quick and professional, and wasn’t too busy on the day before Thanksgiving. If we need anything and are through here again, this’ll be the place we stop.”

JANINE SHERROD

Abingdon, VA

“We had a mechanical problem with one of our trucks and had to rent a truck from Worldwide Equipment. What a pleasant experience!

Donna Ashe was so helpful and efficient. Within a few hours, we had what we needed and our driver was on his way to delivery! ”

GEORGE E. HARGIS Knoxville, TN

“They are great people; they treat us with respect, and try their best to be patient, knowing that trucking is our life, not like some places that could care less. Thank you, Worldwide Equipment! ”

THERESA WILSON Lexington, KY

VeteransDay2019

Monday, November 11th was Veterans Day 2019, a time to give proper thanks to those who have served our country. WE are proud to say that more than 10% of our employees are veterans. This year, all throughout our 6 states, WE wanted to give our veterans the recognition they deserve.

Thank you for your service to our country!

UTC celebrated Veterans Day with a cake and light refreshments. Jeff Taylor presented cards. From left to right below: Adam Mullins, Dave Turner, Johnny Davis

Cross Lanes Bus Garage’s veterans, Paul Smith, Bob Parker, and Bill Cole.

Dayton would like to thank their veterans.

Middlesboro veterans were presented gift cards by Joe Woody. From left to right, Jerry Wallace, Josh Lewis, Charles Barnett

Division 66 celebrated their veterans with a cake. Jeff Taylor handed out gift cards to Marine Corp veteran Josh Twomey (left) and Army veteran Tony Davis (right).

THANK YOU TO ALL OF OUR VETERANS!

ROBERT ASMANN

ERIC BAILEY

DEREK BARBEE

CHARLES BARNETT

JACK BENNETT

ERIC BENTLEY

WILLIAM BENTLEY

PAUL BETZ

LEE BOND

JEREMY BRESCOACH

BARRY BROWN

MICHAEL BUSSMAN

JACK CHILSON

KERMIT COLES

DANIEL CROWE

BRYCE CUNNINGHAM

ANTHONY DANIELS

TONY DAVIS

JOHNNY DAVIS

MARVIN DILLON

JASON DREW

GARLAND EDMONDS

TIMOTHY EVANS

DAVID FERGUSON

DYLAN FIELDS

JACKIE FLEENOR

ROBERT FRYE

GARY FULTZ

JASON GARDNER

KENNETH GILLIAM

JAMES HAGA

WILLIAM HALES

MONTY HARRISON

DANIEL HEATH

BARTON HENDERSHOT

COREY HENDRIX

JAMIE HILL

JEFFREY HITCH

RALPH HITT

RONALD HITT

BARRY HOLMAN

JOSEPH HOLSTEN

WALTER HUNTER

MICHAEL IOANES

CHARLES JOHNSON

MATTHEW JOHNSON

KEITH JOINER

ROBERT KEAGLE

JAMES KESSLER

RYAN KIRK

BRIAN LAWRENCE

WILLIE LAWSON

JOSHUA LEWIS

JOSHUA LEWIS

CHARLES LINDSEY

THERON LINVILLE

TIMOTHY LOCKARD

CHRISTOPHER LOWE

BENJAMIN LUCAS

TYLER MANCULICH

KEVIN MATHIS

DANIEL MCCOY

KENNETH MCDANIEL

MARK MEYER

ABRAHAM MOLLETT

MATTHEW MONTGOMERY

ROBERT MONTGOMERY

GLENDAL MOUNCE

ADAM MULLINS

STEVE NEAL

STEPHEN NICHOLS

JACOB NORRIS

GARY NYE

RANDALL PACK

BRANDON PANGALLO

ROBERT PARKER

ALTON PARNELL

JUSTIN PENCE

TY PFAFF

JAMES PRAETER

AUDREY PRATT

DONALD PROFFITT

TERRY PROFIT

BEN RICHARDS

SCOTT ROBERTSON

BENJAMIN RODRIGUEZ

PHILIP RODRIGUEZ

ADAM RODRIGUEZ

EDWARD ROSENBALM

PAMELA SARBOK

SEAN SCOTT

DONALD SHOOPMAN

ANDREW SMITH

PAUL SMITH

JACK SMITH

DANIEL TAYLOR

DAN THOMAS

GEORGE TOUSSAINT

ASHLEY TOWERY

JAMES TROUTWINE

MICHAEL TUDOR

DAVID TURNER

JOSHUA TWOMEY

ERNST VAN ESSEN

JACOB VANDERMOLEN

DANIEL VARNEY

STEPHEN VAUGHN

JERRY WALLACE

COREY WEIMER

ROBERT WEISBRODT

RONALD WELDER

EDWARD WHITAKER

GREGORY WICKER

ALBERT WILLIS

BRENDAN ZELINSKI

Somerset is very thankful to their veterans. From left to right, Bryan Heath, Barry Holman, Rob Weisbrodt, Dan Varney. Not pictured: Glendal Mounce

Summerville celebrated their veterans with a hamburger cookout and a cake.

What can MARKETING do for you?

The answer? A lot! From ordering merchandise to submitting to WE the People, here’s how to get the most out of your marketing department portal.

A. ORDER BUSINESS CARDS

If you don’t have an account, click “Need An Account?” and create a new one.

1. Log In

2. Click Printed Materials

3. Find Your Card (WE, WE Lease, or Corporate) *Corporate Cards are only available for Corporate Employees. If you place an order for corporate cards and you are not corporate, your order will be denied*

4. Select the desired quantity on the right

5. Scroll to top or bottom of page and click “Add Item(s) to Cart”

6. Fill out preview information and click “Update Preview”

7. If the preview looks correct, click “Add to Cart”

8. If the preview is incorrect, make changes and click “Update Preview” until you have desired information

9. In your cart, fill out your Project Information, Contact Information, Billing Information, and Shipping Address and click “Submit Order for Approval”

B. MERCHANDISE SHOP

1. Read ALL of the notes on the Main Screen and click “Begin Order”

2. Navigate through the pages as needed, making note of items you want to order on the form.

3. When you’ve selected everything you wish to order, click “Enter Billing Info & Complete Order”

4. Enter your Contact Information, Shipping Address, and Billing Information

5. Click “Submit Order”

C. ORDER BANNERS, FLYERS, & POSTERS

1. Read ALL of the notes on the Main Screen and click “Begin Order”

2. Navigate through the pages as needed, making note of items you want to order on the form.

3. When you’ve selected everything you wish to order, click “Enter Billing Info & Complete Order”

4. Enter your Contact Information, Shipping Address, and Billing Information

5. Click “Submit Order”

D. SUBMIT TO WE THE PEOPLE

You can submit to WE the People ANYTIME throughout the year. Company-wide emails will go out letting you know the deadline to make it in a specific edition, but if you miss the deadline, YOU CAN STILL SUBMIT; your submission will just be in the next edition.

Magazines come out in January, April, July, and October

1. Fill out your division, name, and submission(s)

2. Include pictures when relevant and possible

F. HELPFUL INFORMATION

THE NOTES

• Items are distributed on a first come, first served basis. If we are choosing not to restock an item, it will be removed from the shop as soon as it’s gone. For that reason, we may be able to only partially fill orders from time to time. You won’t be charged for anything that wasn’t received.

• All 3-5 business days for your order to SHIP.

• Orders may only be placed through the merchandise shop. No orders are taken via phone, email, or in-person

• Orders are billed to the division and department you reference on the form. Orders cannot be paid for personally (credit card, cash, etc.)

• If you list a non-WE address, your order will be voided.

• Currently, we don’t have the capability for “order approvals.” Therefore, you need to get approval from your supervisor BEFORE you place an order. The marketing department will not verify with your supervisor for you, so make sure the proper people know you’re placing an order.

THE NOTES

• All 5-7 business day turnaround for your items to be completed

• Orders may only be placed through the banners, flyers, posters shop. No orders are taken via phone, email, or in-person

• Orders are billed to the division and department you reference on the form. Orders cannot be paid for personally (credit card, cash, etc.)

• If you list a non-WE address, your order will be voided.

E. RESERVE TRADE SHOW DISPLAYS

1. Fill out your name (or the name of the person who is picking up the display)

2. Fill out the days and times you plan to pick up and drop off the display

3. Select which kind of event you’re attending so that proper materials can be prepared for you

NOTE If you schedule your pickup time LESS THAN 3 DAYS IN ADVANCE, your reservation will be voided.

i. Brand Standards - Information on our visual identity including logos, colors and fonts, photographing, etc.

ii. Email Signatures - Download and follow the instructions in the document to ensure your email signature is correct. Please stick to the format. You may be asked to correct your signature if it’s incorrect.