ABTA Day 4 2011

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“ T H E O S C A R S O F T H E T R AV E L I N D U S T R Y ” WA L L S T R E E T J O U R N A L

2 011 REGIONAL WINNERS S Pel Sheikh ECIA L Dubai • Antalya • Sharm • Bangkok • Montego Bay

worldtravelawards.com

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“ T H E O S C A R S O F T H E T R AV E L I N D U S T R Y ” WA L L S T R E E T J O U R N A L

CARIBBEAN & THE AMERICAS GALA CEREMONY Sandals Royal Bahamian, Bahamas January 2012

Book seats today for this must-attend networking event

booking@worldtravelawards.com www.worldtravelawards.com/booknow

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“The Oscars of the Travel Industry” Wall Street Journal

Global Reach • Global Recognition • Global Rewards World Travel Awards has been celebrating travel excellence for the past 18 years, and is regarded as the very highest achievement that a travel product could hope to receive.

Every year, World Travel Awards visits every continent to celebrate the best of the best in travel and tourism. This year’s Grand Tour included regional ceremonies in Dubai, Turkey, Egypt, Thailand and Jamaica. The winners from these regional heats progress to the Grand Final, which takes place in Doha, Qatar on 11 December 2011.

Event sponsors include BBC World News, Tourism Authority of Thailand, Jamaica Tourist Board, Conrad Hotels, World.mobi, Armani Hotel Dubai, Emaar Hospitality Group, Mauritius Tourist Board, DusitThani Bangkok, Sandals Resorts, Savoy Sharm el Sheikh, WeClickMedia and Cornelia Diamond Golf Resort & Spa.

Votes are cast by 213,000 travel professionals including travel agencies, tour and transport companies and tourism organizations in over 160 countries across the globe.

The list of worldwide media partners includes National Geographic Traveller, CNBC Arabiya, eTurboNews, Khaleej Times, Trav Talk, Trade Arabia, TTN, Travel Daily News, ASTA Network, New Focus Travel Magazine, Tourism Review, JAX FAX, and ABTA Magazine.

For more information email sponsorship@worldtravelawards.com or visit worldtravelawards.com

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Yoga, Himalayas.

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Regional Winner 2011

Suite at DUKES LONDON.

Debrah Dhugga, General Manager, DUKES LONDON with Graham Cooke, President & Founder WTA at Europe Ceremony.

DUKES LONDON continues to innovate following World Travel Awards success Recognised as England’s Leading Boutique Hotel by the World Travel Awards, DUKES LONDON hotel has been welcoming distinguished guests to its Mayfair address for over a century.

DUKES LONDON Overview Set amid one of London’s most discerning districts, this iconic 90-room property is a delightful mix of quintessential English charm and exacting standards. With 11 stunning suites, each guest room offers free internet access, in house movies and iPod stations. The hotel features a Techno gym and free weights with personal training available on request.

Looking Forward Next year is looking equally exciting for DUKES, with discussions by the property owners to roll out the DUKES brand into Europe. Watch this space!

Meanwhile – a little closer to home – the property is already putting plans into place to maximise its exposure during the Olympics 2012.

In 2011 It’s been a busy year for DUKES, with the recent completion of a number of upgrades, including the opening of a new champagne lounge, which is available for exclusive hire.

The Cognac and Cigar Garden was refurbished in June and has opened as a dedicated and picturesque space serving quality merchandise.

Meanwhile the THIRTY SIX restaurant, led by award winning and Michelin star chef Nigel Mendham, opened in September, serving ‘modern British food with a classical twist’.

PJ Lounge in DUKES LONDON.

For more information head over to www.dukeshotel.com

“The Olympics is great for London, a great opportunity not only for the Olympic period but for the UK to showcase what a fabulous destination we are,” explained Debrah Dhugga, General Manager.

“At DUKES we have an Exclusive use for the 21 day period. DUKES Bar will remain open to the public and trade as usual. The Olympics is not just about a three week period in 2012 it is also about what it will bring for years after.”

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Regional Winner 2011

Port Authority of Jamaica expands cruise options for travellers

Jamaica is the leading cruise destination in the Caribbean.

Port Authority of Jamaica Overview The Port Authority of Jamaica is a statutory corporation established by the Port Authority Act of 1972. It is the principal maritime agency responsible for the regulation and development of Jamaica’s port and shipping industry as well as the safety of all vessels navigating the ports of entry in Jamaica.

Innovations for 2011 As cruise passengers increasingly wish to stop off at new destinations, new ports are opening up around the world to accommodate this demand. Some 19.2 million cruise passengers travelled worldwide in 2011, a 4.1 per cent increase on 2010 according to Cruise Market Watch.

Looking Forward With the completion of Falmouth Port, The Port Authority is now moving swiftly on to develop new and existing ports in Jamaica.

Commenting on their recent victory at the World Travel Awards Caribbean & The Americas Gala Ceremony, Minister Mike Henry, Minister of Transport and Works, Port Authority of Jamaica, explained: “It has been a pleasure to win this award.

“It has been hard work to get Falmouth going and I have other ports that I have to develop in Jamaica and I look forward to expanding that development.”

Recognised as the Caribbean’s Leading Cruise Destination by the World Travel Awards earlier this year, the Port Authority of Jamaica is responsible for all of the ports in Jamaica.

Earlier this year, Jamaica opened its highlyanticipated Historic Falmouth Cruise Port. The 32-acre, $213 million two-berth project was built to accommodate Royal Caribbean’s Genesis class ships, the newest and largest class of cruise ships.

The Port of Falmouth was nominated as the Caribbean’s Leading Development Project by the World Travel Awards.

Hon Mike Henry, Minister of Transport and Works, Jamaica.

For more information visit www.portjam.com or head to stand CA240 to talk to the Jamaica Tourist Board

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Regional Winner 2011

The Royal Palace & Temple are on most itineraries.

Wat Arun is one of the many world-class sights in Bangkok.

Bangkok overcomes adversity to take World Travel Awards title Earlier this year Bangkok took the title of Asia's Leading Meetings & Conference Destination at the World Travel Awards Asia & Australasia Gala Ceremony illustrating the city’s stunning recovery following a tumultuous year.

Storms – both political and tropical – have failed to knock this world-class tourist destination off course, with the city proudly taking its place as the gateway to south-east Asia.

Millions visit every year to discover what it is about this world-class destination that keeps it ahead of the pack time after time.

Elizabeth Randall, managing director of STR Global claims the Thai hotel industry is on the recovery path: “As overall demand and international tourist arrivals picked up again, more and more guests will again experience the Thai hospitality”.

In 2011 Bangkok welcomed the World Travel Awards for the first time in 2011, with Dusit Thani Bangkok playing host to Gala Ceremony in September.

Suprabha Moleeratanond, Director of Meetings Industry Department TCEP, Bangkok, celebrates with World Travel Awards Senior Vice President David Falcon.

Industry leaders from across the region – from India in the east, through Singapore, Malaysia,

Hong Kong, and China, to Australia and New Zealand in the west – were in town for the show.

Remarkably it was the first time Thailand had hosted the prestigious event – but it is unlikely to be the last.

Looking Forward With its dizzying array of temples, hotels of every size, eclectic markets, gleaming palaces, ritzy shopping malls and famous nightlife Bangkok will continue to go from strength-tostrength in 2012.

Moreover, the Tourism Authority for Thailand is planning a number of interactive and engaging consumer campaigns for a number of markets in 2012. Plans will target the following markets: student travel; the family market; repeat market; first time visitors; the luxury market; the wedding & honeymoon market and green tourism.

It’s going to be a busy year!

For more information check out www.tourismthailand.org or head over to stand AS500

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Regional Winner 2011

Hilton Vilamoura is considered the best in Portugal by the World Travel Awards.

Hilton Vilamoura As Cascatas Golf Resort & Spa rolls out dedicated website Named Portugal’s Leading Resort by the World Travel Awards at the Europe Gala Ceremony earlier this year, Hilton Vilamoura As Cascatas Golf Resort & Spa is one of the best family friendly hotels in the Algarve with something to tantalise all tastes.

Hilton Vilamoura Overview Nestled in the heart of the Algarve, the Hilton Vilamoura As Cascatas Golf Resort & Spa is set in five acres of glorious manicured gardens – minutes from some of Portugal's finest golf courses.

Guests can stroll through the distinctive Moorish architecture with cascading waterways and romantic gardens or take a dip in one of the enormous pools.

Stylish, air-conditioned hotel guestrooms are decked out in soothing pastel tones, and feature plush burnished wood décor and classic marble bathrooms with distinctive Portuguese ceramic tiles.

Each include’s a walk-in shower, bathtub, bathrobe, slippers, high speed internet access, a 26 inch LCDTV with cable and satellite channels and on-demand movies, as well as a mini-bar, and tea and coffee making facilities.

Other hotel features include the famous 7 Seven Spa, Portugal’s largest spa featuring state-of-the-art treatment areas and some of the most advanced spa and fitness technology on the Iberian Peninsula.

Looking Forward Renowned as Portugal’s golfing capital, Vilamoura is the perfect destination for sun, sea and a fine selection of top-class golf courses, which regularly host prestigious international events.

The property is one to watch as it gains worldwide recognition for its consistently excellent offering by prestigious programmes such as the World Travel Awards.

Meanwhile golfing enthusiasts can tee off a choice of at five internationally renowned golf courses, with Victoria, Old Course, Pinhal, Millennium and Laguna all within five kilometres of the Hotel.

Innovations for 2011 Hilton Vilamoura recently launched its own dedicated website, which features a stunning photo gallery, a host of spectacular special offers and an extensive guide to Vilamoura’s local attractions.

7 Seven Spa is the largest in Portugal.

For more information visit www.hiltonvilamouraresort.com or www.hilton.com or head to stand UK1600

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World Travel Awards Winner Europe’s Leading Long Sea Ferry Operator 2007, 2008, 2009, 2010 & 2011

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Regional Winner 2011

Club Area in Lufthansa First Class Terminal

Lufthansa orders new aircraft to meet soaring demand Recognised as Europe’s Leading Airline by the World Travel Awards at the Europe Gala Ceremony earlier this year, Lufthansa has gone from strength to strength in 2011.

Lufthansa Overview Together with Lufthansa, the airlines in the Passenger Airline Group - Austrian Airlines, bmi, Brussels Airlines and SWISS - serve a total of 258 destinations in 106 countries on four continents, and also complement their own flight services with numerous codeshare flights.

Some 49.4 million passengers flew with the carriers during the first nine months of 2011, equating to a year-on-year increase of 12.1 per cent, while sales were up ten per cent.

Innovations for 2011 Lufthansa has been expanding its portfolio of mobile services in recent months. In addition to its mobile.lufthansa.com portal, the carrier recently launched a Lufthansa iPad app.

The free app, which is downloadable in English or German, is an interactive world map which enables iPad users to explore the Lufthansa route network, as well as offering practical airport tips, latest offers and the ‘Experience Lufthansa’ section which invites users to interact and experience the aviation domain.

Lufthansa German Airlines on long-haul routes for an interim period.

Additionally, the familiar functions - “Check-in”, “Miles & More Mileage Account” and “My Flight Bookings” - are all within easy access on the navigation bar.

The new, modern, fuel-efficient aircraft will be delivered to the group in stages from 2012.

The order has a list-price value of about one billion euros.

Looking Forward

Commenting on the decision, Lufthansa chief executive Christoph Franz, said: “It is the latest step in our ongoing strategy of deploying a modern fleet in terms of fuel efficiency, operating costs, noise and emissions.”

Lufthansa has ordered 12 new aircraft which will be deployed in 2012 as the airline seeks to meet soaring demand.

There are also plans to order four Airbus A320s for Lufthansa German Airlines. In addition, five new Embraer 195s will augment the Lufthansa Regional fleet.

Of the aircraft, two Airbus A380s and one Airbus A330-300 will be deployed for

For more information visit www.lufthansa.com

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“ T H E O S C A R S O F T H E T R AV E L I N D U S T R Y ” WA L L S T R E E T J O U R N A L

GR AND TOUR 2012 Bahamas • Berlin • Dubai • Portugal • Seychelles • New Dehli • London

Global Reach • Global Recognition • Global Rewards

awards@worldtravelawards.com

worldtravelawards.com

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World Island Awards Hotel Adlon Kempinski Berlin, Germany 6 March 2012

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World’s first ceremony to promote Island Tourism World Travel Awards has unveiled a new awards programme to celebrate and reward luxury tourism to island nations.

World Islands Awards will take place on the eve on ITB Berlin 2012, with Mauritius Tourism Promotion Authority signed as the official partner. It is the only event of its kind dedicated to recognising Island Tourism around the world.

Through this partnership, Mauritius will spearhead the drive for the promotion of Island Tourism worldwide, as well as ensuring that it remains at the forefront of the luxury tourism map.

The paradise island is currently enjoying a thriving tourism economy under the leadership of Minister of Tourism, HE Nandcoomar Bodha, and Dr Karl Mootoosamy, Director, Mauritius Tourism Promotion Authority.

The inaugural ceremony will take place at Hotel Adlon Kempinski, Berlin’s most exclusive five-star hotel, on 6 March 2012.

Dr Karl Mootoosamy, Director, Mauritius Tourism Promotion Authority, said: “Our new partnership with World Island Awards will serve as an excellent vehicle to promote the core values of Mauritius Tourism Promotion Authority – in particular our emphasis on people, the environment and the capacity to ensure customer satisfaction.”

The two-year agreement comes hot on the heels of Mauritius being named one of the coolest destinations for 2011 by Futurebrand and British Airways, and being voted “World’s Leading Island Destination” at the 2010 World Travel Awards.

The Indian Ocean nation – which is best known for its azure waters, white beaches and luxury spas – will also showcase itself as a world-class destination to travel professionals and media from around the world.

Graham Cooke, Founder, World Island

Awards said: “On behalf of World Island Awards, I am delighted to have Mauritius Tourism Promotion Authority as our partner.

“This nation typifies luxury tourism at its finest, and serves a benchmark for how island nations can travel and tourism for social and economic betterment.”

The awards will serve to reward excellence across all areas of tourism of the world’s island nations.

Categories will include: “World’s Leading Island Resort”, “Asia’s Leading Island Resort” and “World’s Leading Island Destination”.

Over the past thirty years, Mauritius has expanded its luxury tourism sector. The travel and tourism sector has become more vital than ever to the nation’s economy due to declining sugar prices and economic infeasibility of textile production.

Limited space for tourism means that Mauritius continues to promote only elite and specialist tourism, while budget travel is not encouraged.

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Book now as places are limited at booking@worldtravelawards.com • worldislandawards.com

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Join the reading revolution ■ 33% of digital content readers are spending more money on buying things online ■ They watch 25% less television ■ 43% want dynamic advertising – allowing them to interact with ads ■ 54% want to be able to purchase the things they see in magazines directly from the magazine Research: Harrison Group

Since we launched in 1993, the World Travel Awards team has had the rather enviable task of scouring the globe in search of the ultimate in luxury travel – those out-of-this-world places and experiences where memories forged will last a lifetime.

Best in Travel blends our unrivalled first-hand knowledge with leading-edge interactive technology to create the definitive guide to the world’s most glamorous travel experiences.

Opportunities for advertisers include: flash page • embedded video box • giant video box • giant video box advertorial • bespoke page advertorial

advertising@bestintravelmagazine.com subscribe@bestintravelmagazine.com bestintravelmagazine.com

The digital magazine for luxury travel by World Travel Awards Produced by

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“ T H E O S C A R S O F T H E T R AV E L I N D U S T R Y �

WA L L S T R E E T J O U R N A L

For two decades World Travel Awards have been recognising companies in the travel, tourism and hospitality industry.

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World Travel Awards Celebrates 20 Years of Travel Excellence 2 0 T H Y E A R A N N I V E R S A R Y G R A N D TO U R Caribbean & Central America Gala Ceremony MONTEGO BAY, JAMAICA • 15 JANUARY 2013

Europe Gala Ceremony BERLIN, GERMANY • MARCH 2013

Middle East Gala Ceremony DUBAI, UNITED ARAB EMIRATES • MAY 2013

Africa & Indian Ocean Gala Ceremony SHARM EL SHEIKH, EGYPT • MAY 2013

North America Gala Ceremony LAS VEGAS, UNITED STATES OF AMERICA • 8 JUNE 2013

Asia & Australasia Gala Ceremony SHANGHAI, CHINA • 13 JUNE 2013

South America Gala Ceremony RIO DE JANEIRO, BRAZIL • 20 OCTOBER 2013

Grand Final Gala Ceremony LONDON, UNITED KINGDOM • NOVEMBER 2013

J O I N U S F O R T H E C E L E B R AT I O N S awards@worldtravelawards.com

worldtravelawards.com

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“ T H E O S C A R S O F T H E T R AV E L I N D U S T R Y ” WA L L S T R E E T J O U R N A L

GRAND FINAL GAL A CEREMONY W Doha Hotel & Residences, Doha, Qatar 11 December 2011

Book seats today for this must-attend networking event

booking@worldtravelawards.com www.worldtravelawards.com/booknow

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Portugal’s Leading Hotel

Portugal’s Leading Golf Resort

Portugal’s Leading Resort

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18:03

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Regional Winner 2011

Mantis Group looks to expand offering in India and China Ellenborough Park.

Shamwari Game Reserve Lobengula Lodge.

Named Africa’s Leading Game Reserve Brand, Africa’s Leading Boutique Hotel Brand and South Africa’s Leading Game Reserve Brand by the World Travel Awards earlier this year, The Mantis Collection is renowned for its exceptional properties that uphold and recognise the importance of nature, culture and beauty.

Mantis Overview

Adrian Gardiner, Chairman, Mantis Collection.

Innovations for 2011

Looking Forward

In 2011 the Tree Hotel, located south of the Arctic Circle, and Ellenborough Park in Cheltenham, UK, opened and joined the Mantis portfolio.

Looking ahead, the Mantis group has its eye on new and emerging markets.

In other exciting news, Mantis Collection has signed up the newly refurbished art deco Marlin Hotel located next to Miami South Beach and the famous Ocean Drive.

The Mantis Collection is a private collection of award-winning, five-star properties located around the World. Divided into four distinct groups, their specialist areas include Boutique Hotels, Wildlife & Eco Lodges, Luxury Yachts and Rail Journeys.

Highlights of the 16 room boutique property, which was previously owned by Island Records founder Chris Blackwell, include a music recording studio and the popular New York Lion City restaurant.

All of the properties are unique and celebrate the culture, gastronomy, architecture and nature of the locations in which they are found, providing life changing experiences for the discerning traveller.

At check in, Marlin guests are handed their own iPad which enables them to control room temperature, television and audio system.

They can even get a full screen video stream of the bar area to see who is there before they go.

Paul Gardiner, son of Mantis Founder Adrian and Group Marketing Director at the company commented: “Mantis are investing heavily in India, we’re putting a great deal of spend into this sector of the market and we’re now beginning to see the results. China is certainly on the horizon for Mantis.”

New properties set to feature in Mantis Collection’s 2012 portfolio include My Pond, Stanley & Livingstone, Old Ursula and the all new Mantis Air.

For more information visit www.mantiscollection.com

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Regional Winner 2011

easyJet is among the largest carriers in Europe.

easyJet continues to grow following WTA success In 2011 Over the past year easyJet has quietly been redefining the possibilities of lowcost travel.

Firstly, with the launch of easyJet Holidays, the organisation took the leap from airline to tour operator – offering a vast wealth of accommodation options to travellers across its route network.

Low-cost carrier easyJet flies more than 580 routes between 129 airports in 29 countries – making the carrier one of the largest in Europe

Industry insiders have also begun to take note, with easyJet recognised as Europe’s Leading Low-cost Airline for the third consecutive year at the prestigious World Travel Awards.

Looking Forward The recently confirmed spring 2012 schedule confirms easyJet will offer around 300 low

fare destinations next year – operating more flights than any other UK-based carrier.

Paul Simmons, easyJet's UK Director, said: “The launch of our spring schedule offers both leisure and business passengers the opportunity to book early to secure the best fares on a wide choice of destinations across Europe and the UK.

Next the launch of Flexi fares saw the carrier begin to court business travellers keen to minimise costs during an era of economic uncertainty.

Both ambitious expansions were underpinned by a developing route network, which has allowed easyJet to remain nimble when compared to the lumbering legacy airlines it is seeking to replace.

A new base at London Southend Airport is a perfect example, with passengers now offered eight exciting destinations from the new hub.

David Falcon, Senior Vice President, World Travel Awards present the award the award to Jenny Groves, UK Route Manager, Easyjet.

For more information head over to www.easyjet.com

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World Travel Awards presents

e Asia & Australasia Travel Golf Classic SEPTEMBER 2012

World Travel Awards (WTA) presents the Asia & Australasia Travel Golf Classic, to be held at a stunning location alongside the WTA ceremony at The Oberoi Gurgaon.

Set amidst the foot hills of the Aravali, Mother Nature’s own hillocks and knolls make for natural golfing country, lending themselves ideally to enticing fairways, cunning greens and engaging waterways enough to quicken any serious golfer’s heart.

Golfers of all standards can discover the joys and challenges of golf at this 27-hole Golf Course.

The Asia & Australasia Travel Golf Classic will bring together the leading figures from the region’s tourism industry. On the morning of the 2012 World Travel Awards Asia & Australasia Ceremony, the event will provide a unique opportunity to meet and network with the industry’s elite – as well as play golf on one of the world’s premier courses. Applications are now open to individuals or teams wishing to take part.

For Sponsorship enquiries please contact: tony.prince@worldtravelawards.com

Sponsored and brought to you by:

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Regional Winner 2011

Thierry Domballe, Regional Director Africa and Indian Ocean, Avis, and Ahmad Ra, Managing Director Avis Egypt, celebrate with World Travel Awards Founder Graham Cooke.

Avis is known the world over.

Avis takes World Travel Awards titles all over the globe Avis has scooped a number of titles at the World Travel Awards this year, including trophies for Australasia’s Leading Business Car Hire, Caribbean’s Leading Car Hire, North America’s Leading Car Hire and South America’s Leading Car Hire, illustrating the strength of the brand around the world.

Avis operates approximately 5,100 locations in more than 165 countries, has a long history of innovation in the car rental industry and is one of the world's top brands for customer loyalty.

In 2011 Already a giant on the global stage, Avis staked its claim to being the biggest car rental operator in the world earlier this year with the acquisition of Avis Europe in a $1 billion deal.

customers worldwide,” explained Ronald Nelson, Avis Budget Group chairman following the deal.

Avis offers 5,100 locations in 165 countries.

Moving Forward As we move into 2012, Avis is seeking to employ technology to better serve its corporate customers.

The move reunited the brands after a 20 year break.

‘Avis on Location’, launched to worldwide acclaim earlier this year, providing corporate clients with on-site rentals using radio frequency identification.

“This transaction positions us well to capture incremental growth in global travel and will enable us to more effectively serve our

The technology enables the company to rent vehicles and accept returns on corporate campuses and at virtually any location.

For more information visit www.avis.com or head over to stand GV250

Avis took home a number of trophies from the World Travel Awards.

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World Travel Awards presents

e Europe Travel Golf Classic SEPTEMBER 2012

World Travel Awards (WTA) presents the Europe Travel Golf Classic, to be held at the stunning location of Quinta Do Lago, Algarve Portugal, alongside the WTA ceremony at Conrad Algarve. Industry professionals will lock horns and compete on 18 holes of a championship course. Carved through rolling pine forests with stunning sea views, this competition will be a challenge and great fun for all standards of golfer.

The Europe Travel Golf Classic will bring together the leading figures from the region’s tourism industry. To be held on the morning of the 2012 World Travel Awards Europe Ceremony, this event will provide a unique opportunity to meet and network with the industry’s elite – as well as play golf on one of the world’s premier courses. Applications are now open to individuals or teams wishing to take part.

For Sponsorship enquiries please contact: chris.frost@worldtravelawards.com

Sponsored and brought to you by:

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