to make digital payments

FIGURE 2.1.21 In developing economies, most adults used a mobile phone or the internet to make digital payments

Adults with an account (%), 2021

Source: Global Findex Database 2021.

origin—in other words, in another city or area within a country. In developing economies, where the Global Findex 2021 survey also asked about domestic remittances, 21 percent of adults used a mobile phone or the internet to send money to relatives or friends but did not send a domestic remittance payment using an account.

Bill payment

Globally, 34 percent of adults used a mobile phone or the internet to make bill payments—56 percent of adults in high-income economies and 29 percent in developing economies (figure 2.1.23). However, these averages mask large variations. Although 10 percent or fewer of surveyed adults in economies in South Asia and the Middle East and North Africa (with the exception of the Islamic Republic of Iran) made such payments, in China and Russia more than half of adults do so. Even in high-income economies, the variation between countries was large: the share of adults using a mobile phone or the internet to make a bill payment ranged from 85 percent or more of adults in Estonia, Finland, and Norway to just over 30 percent in Italy and Japan.