References

10 | To date, these journals include the Review of Development Economics and Social Science and Medicine, the International Journal of Hygiene and Environmental Health, the Journal of Economic Perspectives, and others.

11 | This book focuses primarily on within- and across-country comparisons. Only the latest survey results have been included for countries that have implemented multiple rounds of SDI surveys. As discussed, methodological improvements in the surveys over time make temporal comparisons complex and require a more extensive analysis that is beyond the scope of this book.

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5. Lessons from SDI for a postCOVID-19 world

The COVID-19 (coronavirus) pandemic has challenged health and education systems worldwide. Teachers and health care providers have responded to the crisis with redoubled commitment: continuing to work despite increased personal risk and finding creative ways to reach students and care for patients. Health and education systems could not function without the dedication of these frontline workers.

This book has aimed to leverage a decade of Service Delivery Indicators (SDI) data, now fully harmonized across countries, to examine the state of health and education systems, and highlight ways that systems can evolve to help frontline providers to serve patients and students better, during this crisis and beyond. The data presented here were collected in a preCOVID-19 world, reflecting shortcomings in the quality of service delivery that predate the pandemic. Unfortunately, these shortfalls have lost none of their relevance. If anything, COVID-19 has compounded these systemic weaknesses. This book offers a base of actionable evidence for policy makers as they chart a path forward after COVID-19 and work to make systems stronger and more resilient to future shocks.