October/November, 2015 Working@Duke

Your Vacation Photos

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Nasher’s 10th Birthday

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N.C. Symphony Savings

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WORKING@DUKE  NEWS YOU CAN USE  OCTOBER/NOVEMBER 2015

Covering the Duke Family Open Enrollment begins for health benefits

Editor’s Note LEANORA MINAI

Personal Resilience

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ver the summer, I attended a daylong workshop that I found incredibly helpful.

The Duke Learning & Organization Development course, “Leading with Emotional Intelligence,” provides insights into self-perception, self-expression, decision-making, interpersonal relationships and stress management – all of which comprise our emotional intelligence, or our overall ability to cope effectively with the demands and pressures of work and life.

Before class, I completed an online assessment with about 130 questions that provided a snapshot of my leadership skills compared to leaders who took the same assessment across the U.S. Our instructor, Dinetta Richardson, promised there were no right or wrong answers. “Where are your strong areas?” Richardson asked the class in late August. “Where are your weaker areas to focus your attention?”

None of us is perfect. We all have room to grow.

At Duke, where learning is a guiding principle, selfactualization – a willingness to improve oneself – is encouraged. What follows are some takeaways from the class, and if these interest you, the next offering is Nov. 19.

Optimism. After working 14 years as a newspaper reporter, I am wired to sniff out what is wrong or could go wrong with an idea or situation.

Playing “devil’s advocate” is valuable but temper it.

“If it’s a pattern, think about ways to train your brain and search for the positive,” Richardson says.

Emotional expression. There was interesting discussion about situations that trigger our amygdala, an area of the brain that plays a key role in processing emotions. “When you’re having a negative emotion, how do you regulate your physical expressions when you’re not approving of something?” Richardson asked. It’s possible to be direct but gentle. As a strategy, she suggests focusing on a calming image like a beach scene to relax physically and redirect thoughts, allowing you to move from the emotional to rational state to more clearly consider consequences of a reaction.

Personal resilience. Richardson divided our class into groups, and each group wrote a list of tactics to cope with stress. We shared at least three ideas in common: Sleep, exercise and meditation.

“You have to focus on you first,” Richardson said.

“You truly have to focus on your own resiliency in order to lead and guide your team effectively.”

Learn about Duke’s training classes at hr.duke. edu/training. Also check out our Career Tools installment on page 12 about becoming a “small-talk master.”

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Contents

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Cover: Covering the Duke Family

As part of Open Enrollment, employees like Matthew Rougeux share how Duke’s health insurance plans have helped their families. In 2016, premium rates will increase slightly, but they will remain lower than the national average.

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#DukeTimeOff

Employees shared 301 photos of their time away from the office over the summer, but Working@Duke still wants to see photos from the out-of-work adventures of faculty and staff.

Happy 10th Birthday, Nasher

Since the Nasher Museum’s opening in 2005, it has welcomed nearly 1 million visitors and transformed arts culture at Duke and in Durham.

12  Career Tools: How to become a small-talk master 13  Military veterans offer unique job skills 14  40 percent off N.C. Symphony tickets 15  Water stations save 400,000 plastic bottles Cover photo: Matthew Rougeux, administrative director with Duke Hospital’s Emergency Services, with his wife, Julie, and their children. The Rougeux family is covered by a Duke health insurance plan.

2014 Gold, 2013 Silver, 2009, 2007 Bronze, Print Internal Audience Publications and 2012, 2011, 2009, 2008, 2007 Gold Medal, Internal Periodical Staff Writing

This paper consists of 30% recycled postconsumer fiber. Please recycle after reading.

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Take the CyberSmart pledge, potentially win an Apple watch

As part of National Cybersecurity Awareness Month in October, the Duke University and Duke Medicine IT Security offices invite staff, faculty and students to take a pledge to commit to secure computing practices both at home and at work.

The 10-step CyberSmart pledge focuses on basic behaviors such as using strong passwords and multi-factor authentication, installing anti-virus software, and reporting suspected security incidents to security@duke.edu.

“Phishing schemes and data breaches have become part a regular part of the daily narrative, impacting all of us,” said Richard Biever, the university’s chief information security officer. “The CyberSmart pledge is designed to help individuals understand some simple steps they can take to secure both personal digital information and Duke data.”

Duke community members who sign the pledge receive a “Get CyberSmart” sticker and other items and will be entered in a drawing to win an Apple Watch.

“Technology can only do so much to protect our systems from hacking,” said Chuck Kesler, Duke Medicine’s chief information security officer. “The reality is that the personal actions that we take on a daily basis are critically important for preventing data breaches.”

Take the pledge at security.duke.edu.

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Employee giving campaign begins

Join the Duke-wide mission to do good by donating or volunteering during Duke’s annual “Doing Good in the Neighborhood” employee giving campaign from Oct. 12 through Nov. 20.

The campaign, organized by the Duke Office of Durham and Regional Affairs, benefits organizations and areas such as United Way of the Greater Triangle, Durham Public Schools and northwest central Durham neighborhoods.

This year, the goal is to increase employee participation to 10 percent, said Phail Wynn, Duke’s vice president for Durham and Regional Affairs. Last year, 5 percent of Duke’s employee population participated in the campaign, and 1,395 employees donated $654,420.

“Collectively, Duke faculty and staff can make a significant difference in Durham through our communitybased philanthropy,” Wynn said. “The more colleagues that join us in this effort, the more of a positive impact we can make in Durham.”

To make a donation, visit doinggood.duke.edu.

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Celebrate Coming Out Day on the Plaza

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LIVE FOR LIFE, Duke’s employee wellness program, is bringing a roving Wellness Expo to seven locations across Duke’s campus and Durham between Oct. 7 and 27. Stops include Erwin Square, Smith Warehouse and University Tower.

During each event, Duke experts will be available to discuss plans to improve physical, mental and social well-being. At its Oct. 22 stop at the Duke Medicine Pavilion, the event will offer free flu vaccinations and health assessments for employees with a valid DukeCard ID. LIVE FOR LIFE will provide an online component in October when employees can find information and wellness resources covering a range of topics at hr.duke.edu/wellnessexpo.

“Even though we’re traveling across Duke, we know not everyone will be able to join us,” said Nicholas Beresic, health promotion manager with LIVE FOR LIFE. “That’s why we want to be able to offer an easy way for all employees to take advantage of expertise from across Duke and find information important to their needs.”

Find wellness resources and learn more about the expo events at hr.duke.edu/wellnessexpo.

The Duke Center for Sexual and Gender Diversity’s Coming Out Day celebration returns to the Bryan Center Plaza on Oct. 8, 11 a.m. to 2 p.m.

Coming Out Day is internationally observed on Oct. 11 every year to bring awareness to coming out, being out, and gay, lesbian, bisexual and transgender (LGBT) issues.

The Duke event will be held on a weekday at Duke to bring together campus performance groups, student organizations and other community members.

Duke’s Coming Out Day will feature entertainers, free food and a live DJ. Center for Sexual and Gender Diversity (CSGD) staff and volunteers will distribute free “Love=Love” T-shirts to Duke staff, faculty and students with a DukeCard ID. “This is really us just celebrating life and love and the amazing diversity we have within our Duke community,” said India Pierce, CSGD program coordinator.

Visit studentaffairs.duke.edu/csgd for more information.

‘Maintain’ your weight over the holidays

Faculty and staff can get help focusing on weight management during the winter holiday season, a time of year known for big meals with friends and family.

Beginning Oct. 12, employees can register for “Maintain Don’t Gain,” an eight-week program by LIVE FOR LIFE, Duke’s employee wellness program, that provides weekly tips, tricks and encouragement to focus on healthy diet and exercise practices. The program runs Nov. 9 to Jan. 1.

Participants in the self-directed program receive weekly emails that contain healthy recipes, stress management tools, suggestions for physical activities and more. Weight and progress is tracked online using a Duke NetID. Participants weigh in at home, at the LIVE FOR LIFE clinic or by using digital scales at a mobile HealthCheck screening to track progress.

“The fact I had to record my weight every week helped me to stay on track and know how my body was reacting to my decisions over the holidays,” said Alice Frederich, a staff assistant in Duke’s Program in Education, who participated in last year’s Maintain Don’t Gain program.

“I think it set me on the right track for the New Year.”

For more information, visit hr.duke.edu/maintain.

Get health info at Wellness Expos

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Special Report on Health Care

Covering the Duke Family Open Enrollment begins Oct. 26 for health benefits

Matthew and Julie Rougeux with their children, from left, Joshua, John, Callahan, Ainsley, Gearson.

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uke nurse Renee Brammer travels up to 250 miles a day visiting patients in their homes as part of Duke HomeCare and Hospice. She changes dressings, draws blood and monitors vitals.

As she’s caring for patients, she’s also mindful of caring for herself.

Brammer has had type 1 insulin-dependent diabetes since she was 4 years old and closely monitors her blood sugar. She takes medicines for diabetes, asthma and high cholesterol.

As part of her Duke health insurance plan, Brammer participates in DukeWELL, a disease management initiative that provides a care team, waives some medication copayments, and connects her Renee Brammer with her insulin to free resources. pump.

“Chronic diseases can be very tiring on a person, so this just gives you extra support and somebody to talk to,” said Brammer, 40.

During Duke’s Open Enrollment for health benefits from Oct. 26 to Nov. 6, Brammer will review her family’s health insurance

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plan, joining other Duke employees who will enroll or consider changes to their Duke medical, dental and vision benefits.

Brammer, her husband and two children are among 63,786 individuals covered by Duke’s health plans. In the past fiscal year, Duke provided $198 million in total payments for health concerns for all plan participants, up $27 million from the previous year.

In 2016, premium rates will increase between $1 and $5 per month for individual coverage and $6 and $24 per month for family coverage, depending on the plan. Copayments for generic medications and primary care provider visits will not increase. Copayments for a specialist visit will increase $10 to $15, depending on the plan.

Kyle Cavanaugh, vice president for administration, said Duke is able to keep premium rates lower than the national average because of a university-wide focus on preventive health care, incentives for employees who exhibit healthy behaviors, and accurate navigation of Affordable Care Act requirements.

“By using a comprehensive set of cost management strategies, Duke medical plan premiums will only increase slightly next year,” Cavanaugh said. “Our rate increases are still well below the national average, and that’s due to a successful health plan design and management.”

The premium rate increase for Duke’s most popular plan, Duke Select, is expected to be a third of the increase that large U.S. corporations project for their 2016 plan premiums, according to a June 2015 survey by the National Business Group on Health, a nonprofit association of employers.

Special Report on Health Care Duke premiums compare more favorably when considering national factors that are affecting costs such as the increased use of specialty medications that help treat chronic conditions such as rheumatoid arthritis, diabetes and hepatitis C. More specialty medications are being brought to market and filled by employees.

For example, a new hepatitis C drug, Harvoni, costs about $95,000 for a 12-week treatment, but it can cure patients with hepatitis C. “The cost escalation of these specialty drugs, which are a terrific benefit to our employees and their family members, is also being felt by other employers across the country,” said Joyce Williams, assistant vice president for Duke Human Resources Benefits.

Healthcare decisions made by Duke employees, such as visiting a primary care doctor instead of going to urgent care and participating in a fitness or wellness initiative, can help reduce health plan costs.

Brammer, the HomeCare and Hospice nurse, continues to participate in DukeWELL, the disease management program.

A representative talks with her once a month and helps her schedule doctor’s appointments. Brammer is walking more and drinking more water.

“My diabetes is under control,” she said. “My overall health has improved.”

As part of Open Enrollment this year, hear from employees about how Duke’s health plans have helped their families.

Big Family, Big Savings In 2012, Matthew and Julie Rougeux traveled to Uganda to welcome two adopted boys into their family. Despite potential health issues – including one suffering from sickle cell disease – the parents have kept medical bills small for their family, which now includes five children.

Matthew Rougeux, administrative director with Duke Hospital’s Emergency Services, most commonly saves around $1,700 on an emergency room visit for 4-year-old Joshua, whose sickle cell disease impacts oxygen carried by red blood cells.

“Any time Joshua gets a fever of 101, he has to come in for an IV and antibiotics, and with a household of kids, someone can easily share a fever The Rougeux family. with him,” Rougeux said.

After arriving in the U.S. from Uganda, Joshua’s brother, John, 5, received medical treatment, including checkups from Duke doctors and dental work to fix cavities. Copays have stayed minimal for Rougeux, who also saved about $6,000 on emergency care and doctor visits when his 5-year old daughter, Ainsley, broke her arm.

Duke’s health plan allows Rougeux to focus on making memories with his entire family.

“I love the smaller moments, when I come home and five kids come running at me, tackle me and we’re rolling around,” he said.

“There’s nothing like it in the world when you hear five sets of feet running to you. It’s the highlight of my day.”

Breaking Down Medical Costs Specialist Office Visit

12%

Primary Care Office Visit

1 13%

Inpatient Hospital Stay

88%

87% 4% 96%  Duke employee cost  Cost covered by Duke

This is how Duke and an active employee covered by the Duke Select health plan shared certain costs for visits in 2014. The cost that the employee is responsible for includes copays. Duke covers the remainder of the visit, as detailed in an insurance claim. Duke Select is Duke’s most popular health plan with 34,711 enrolled members. Source: Duke Human Resources

Peace of Mind during a Family Crisis

Anne Davis, right, holds a 2012 brain scan of her son, Steven. Davis said her Duke Nicholas School of the Environment colleagues, including John W. Robinson, left, assistant dean of IT and facilities, have supported her during her son’s recovery from a severe traumatic brain injury.

A 2:30 a.m. phone call jolted Anne Davis awake, bringing bad news from a family member: Davis’s 22-year-old son, Steven, had fallen from the back of a pickup truck and was on his way to Duke University Hospital. >> continued on page 6

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Special Report on Health Care Duke’s employee and children health plan category. In addition to Steven, Davis includes two other children under her plan.

Steven, who turns 25 in October, visits a Duke neurologist regularly and is planning to start occupational rehabilitation.

“If I hadn’t had excellent insurance, I probably would have had to sell my home,” Davis said, “and even then, it would not have paid for all of the medical costs Steven incurred.”

Covering her Sons – Even in College

Three of Anne Davis’s four children are covered by her Duke health plan. Steven, far right, suffered the severe traumatic brain injury in 2012.

Davis assumed he just needed stitches, but at the hospital, she discovered her son suffered a severe traumatic brain injury.

Steven, who hit the back of his head against the pavement, exhibited no brain activity. Doctors initially said he might not survive, but he slowly began to recover, first by showing brain activity. After 10 days in a coma, he began rehab.

During her son’s treatment over the past three years, Davis paid for medical costs such as a $450 hospital admission fee and copays for physical therapy and specialty doctor visits. But without Duke health insurance, Davis, a single parent, said she would have spent up to $350,000 for her son’s care.

An administrative services manager at the Nicholas School of the Environment, Davis is one of 8,590 people covered under

Relationships with coworkers are among the reasons Myra Townes has stayed at Duke for over 30 years.

Townes, a clinical laboratory technologist in Clinical Microbiology, is quick to point out that the medical benefits she’s received for her family, from covering the birth of three sons to providing insurance while they were in college, have also played an important role in spending a full career at Duke.

Her son, Robert, who attended University of Miami, and Myca, who went to Wake Forest University, were covered until after their graduation. Timothy, now a senior at Oral Roberts University, has had his annual round of checkups over the years, including visits with his dentist and optometrist while home this summer.

“I liked that they could come home and have the ability to get exams every year,” Townes said.

Who’s Covered by Duke’s Health Plans Coverage Tiers Family

21,942 Employee Only

15,617

Myra Townes with her husband, Robert Jr., left, and sons Myca, Robert III and Timothy, back row from left.

Employee + Children

Myra Townes, Timothy, and her husband, Robert, are among 21,942 people covered under the “family” category – the largest tier of Duke’s health plans. After Timothy graduates, he’ll be eligible to remain covered until his 26th birthday.

When swine flu broke out in 2011 at Wake Forest, where her other son, Myca, was going to school, Townes found comfort in knowing he had health coverage. He did not catch the illness, but world-class medical care wouldn’t be far if he had to travel back to Durham.

“We haven’t had to deal with any big health things as they all started college,” Townes said. “But it was always good to know that if something were to happen, they would be taken care of.” n

8,590 Employee + Child

6,444 Employee + Spouse

5,849 Retiree

Total Lives Covered:

5,344

63,786

As of July 2015, this is how many active Duke employees, family members and retirees are covered by Duke’s health plans, based on coverage tier.

Source: Duke Human Resources

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By April Dudash and Bryan Roth

Special Report on Health Care

5 Ways to Stay Healthy and Save on Care Filling prescriptions by using mail-order or Duke pharmacy, enrolling in an employee wellness program, or seeing a primary care physician can save you money, help you stay well, and reduce healthcare costs for Duke as a whole.

“All of us want to have a high-quality, affordable health plan,” said Joyce Williams, assistant vice president for Duke Human Resources Benefits, “and there are things that we as consumers can do to help.”

Here are five tips:

Get a free health assessment A year ago, Duke Physics researcher Thang Hoang took part in HealthCheck, a free, confidential assessment offered to employees by roving campus nurses with LIVE FOR LIFE, Duke’s employee wellness program. During the assessment, he discovered his body mass index, cholesterol and blood pressure were higher than normal.

He turned warning signs into a call to action by losing 10 pounds and lowering his cholesterol and blood pressure. “Something was not right, and you have to do something about it,” Hoang said.

Learn more at bit.ly/dukelflcalendar and arrange an appointment by calling (919) 684-3136 (option 1).

Thang Hoang

Select a primary care doctor

Johanna Norman, LIVE FOR LIFE staff nurse

Are you seeing a primary care physician annually to connect the dots when it comes to your health?

“Having a primary care doctor is important because it’s someone who knows you longitudinally over time, but it’s also someone who understands the whole you,” said Dr. Mohammad Shahsahebi with Duke Community and Family Medicine.

Also, visiting a primary care doctor costs less than urgent care. Find a physician at bit.ly/dukenetworkproviders.

Buy medicine at Duke or by mail Use Express Scripts mail order, Duke’s online benefit for long-term prescriptions, or visit a participating Duke pharmacy for reduced copays or waived deductibles, depending on your health plan.

For example, an employee on the Duke Select health plan buying a generic medication for the first time will pay $10 for a 34-day supply. However, a 90-day generic prescription through a participating Duke pharmacy or by mail order costs $20. Visit hr.duke.edu/benefits/medical/pharmacy for more information.

Sign up for a health care reimbursement account Last fall, Tracy Bethel enrolled in Duke’s Health Care Reimbursement Account, which sets aside pre-tax dollars from her paycheck for approved expenses such as copays and deductibles.

“The tax benefits are really big, and if you’re looking for ways to reduce your taxable income this is a great tool,” said Bethel, a program manager in the National Center for Child Traumatic Stress.

A reimbursement account allows up to $2,550 in pre-tax contributions per year and the rollover of up to $500 of unused funds into the following year. Employees can only sign up during Open Enrollment or within 30 days of a qualifying life event. Visit bit.ly/dukehcreimbursement to learn more.

Get fit with help from Duke Employees who monitor their health can avoid chronic healthcare issues down the road, said Bernard Fuemmeler, an associate professor in Duke Community and Family Medicine. Fuemmeler suggests participating in programs through LIVE FOR LIFE, which holds free monthly fitness events, connects Duke employees to nutritionists, and more.

“When we make health a priority, we can also ensure that our performance stays at its top level,” he said.

Learn about LIVE FOR LIFE free programming at bit.ly/lflduke.

- Compiled by April Dudash

go online

Learn more about open enrollment and health benefits at hr.duke.edu/enrollment2016

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Special Report on Health Care

Health Care Q&A with Kyle Cavanaugh While new health care exchanges became available through the Patient Protection and Affordable Care Act in 2013, Duke has continued to offer eligible staff and faculty the option of four medical insurance plans. Working@Duke talked with Kyle Cavanaugh, vice president for administration, to find out what impact the legislation is having on Duke’s medical benefits.

With the Affordable Care Act in place, will Duke stop offering its own health insurance?

What impact does the Affordable Care Act have on Duke’s plans?

There are essentially two options for employers like Duke: either ‘pay or play.’ You can pay a tax or premium per employee and let folks get coverage through either private or public health care exchanges, or you can continue to offer your own health insurance as long as it meets specific criteria. Right now, it makes the most sense for us to continue to offer our own insurance.

We have watched the exchange market closely since inception to determine if it would make sense for us to terminate our plans and have people get coverage through the exchanges. While the cost to Duke would likely go down, our employees would have to pay more and receive less in terms of services. It’s also too early for the exchanges to establish any track record for stability. For example, we are seeing significant jumps in the cost of exchange options for 2016.

We also are fortunate that we have the size in terms of number of covered lives to give us some economies of scale to better manage our health care spending. For example, we work closely with our network of providers and have introduced innovative approaches to the management of chronic diseases and the appropriate use of medications. Those efforts have made a huge impact on restraining the increasing cost for our employees. If we got out of providing our own plans, we would lose control of all of those types of issues.

The act introduced a host of new regulations and requirements for employers like Duke who Kyle Cavanaugh offer coverage. The federal government allows employers to offer health insurance as a pretax benefit, which helps reduce the cost to employers and employees. But the new legislation establishes a ceiling beginning in 2018 for how much an employer can contribute toward employee health insurance before the contribution becomes taxable. We need to stay below that threshold to avoid the excise tax implications, which could be a several million dollar hit for Duke.

We are trying to tweak the plans now with slight increases to deductibles, co-pays and premium structures to ensure we remain below that threshold. By taking those changes now, we can avoid more significant changes later if we were hit with several million in taxes.

- Interview by Paul Grantham

2016 Duke Medical, Dental and Vision Premiums Individual

Family

2016

2015

2016

2015

Duke Select

$75

$74

$445

$436

Duke Basic

$30

$29

$282

$276

Blue Care

$137

$132

$613

$589

Duke Option

$132

$127

$606

$583

Dental Premiums PPO Plan Premium

$38.44

$38.44

$116.46

$116.46

Plan A Premium

$42.11

$41.28

$127.55

$125.05

Plan B Premium

$12.18

$12.18

$45.24

$45.24

Vision Premium Plan Premium

$9.66

$9.66

$29.97

$29.97

Copayments for generic medications will stay the same. However, there will be an increase in copayments for brand-name and non-formulary medications filled at a participating retail pharmacy or by mail-order. For more information on these and other plan details, please see the distributed Open Enrollment materials in October.

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Show Us How You Spend Your #DukeTimeOff Duke staff and faculty share hundreds of photos from pastimes Stephanie Grant, business analyst with Administrative Systems Management, went skydiving at the Triangle Skydiving Center in Louisburg, N.C.

Susan Jennings, a staff assistant with Duke’s Academic Council, got “photobombed” by a penguin at Pittsburgh’s National Aviary.

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rom lounging lions in Kenya to a close-up of Bono during a U2 concert and the seaside cliffs of Santorini, Greece, Duke staff and faculty are sharing photos from their time away from work.

The #DukeTimeOff campaign, organized by Working@Duke, continues to collect photos showing how employees use time out of the office to recharge. Over the summer, staff and faculty shared about 300 photos of their adventures and pastimes.

Hannah Beardsley, a clerkship coordinator in the Duke Law Career Center, spent a week in May hiking in national parks in Utah, and she saw snow-covered mountains in the distance while visiting Arches National Park.

“Time off is important to me because I love to travel,” Beardsley said.

“I like to use my days off to visit someplace new.”

Share your passions and adventures with us by using the online submission tool at bit.ly/duketimeoffsubmit or by using the #DukeTimeOff hashtag on social media.

As a prize for participating, Working@Duke will award random participants with coffee mugs and other prizes. n

By April Dudash

go online

See some #DukeTimeOff photos at iconosquare.com/tag/duketimeoff

Sarah Tung, communications specialist with the Department of Economics, took a mid-vow wedding selfie at Sarah P. Duke Gardens.

Duke employees Pam and Andy O’Shea visited the Muckross House, a 19th-century Victorian mansion, at Killarney National Park in Ireland.

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Happy 10th Birthda Duke’s nationally acclaimed museum shapes the arts on campus and in Durham

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isiting artists in paint-smeared pants rolled electricblue, sunflower-yellow and teal paint on a wall, forming the beginning abstract shapes of a mural.

The emerging fine lines and swath of colors, commemorating Julian Abele, the African-American architect who designed Duke Chapel, Cameron Indoor Stadium and most of Duke’s campus, caused visitors to pause and watch the painting unfold in Duke’s Nasher Museum of Art. The museum commissioned abstract painter Odili Donald Odita, whose exhibitions appear around the world, to create the 31-by-12-foot mural at the entrance of the museum’s lecture hall as part of the Nasher’s 10-year anniversary celebration this year.

Painting assistants work on the Odita mural at “They say an the entrance of the Nancy A. Nasher and David J. artwork wears well if Haemisegger Family Lecture Hall in the Nasher. you put it in your living room and 20 years later, you still like looking at it,” said Nasher Museum Director Sarah Schroth. “Well, this building is a work of art and it has worn well for 10 years. Every day I come in, I feel like I’m entering a work of art.”

Since the Nasher’s opening on Oct. 2, 2005, the museum has welcomed nearly 1 million visitors, acquired about 1,000 new works, organized hundreds of educational programs and transformed arts culture at Duke and in Durham.

The Duke-Durham partnership isn’t lost on Jessica Ruhle, the Nasher’s manager of public education, who views the Odita mural every day at work. On her morning run, she sees a second Odita mural – also commissioned for the museum’s anniversary – on the side of the downtown Durham YMCA.

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A goal of Duke alumnus Raymond D. Nasher, the museum’s namesake and founder, was for the museum to become a shared space for Durham.

“Having an artwork that’s mirrored at the Nasher and in the community is just a beautiful manifestation of that,” Ruhle said.

Duke’s investment in the arts will continue to expand with the Nasher looking to place more of its collection on display and the university beginning construction on a new arts building close to the museum.

Bolstering the arts on campus When Matteo Gilebbi encourages students in his Italian courses to explore Italian culture and identity through art, he arranges a Nasher visit. Gilebbi, a senior lecturing fellow in Duke Romance Studies, arms students with Italian words describing colors and emotions, and then they view Nasher artworks and analyze what they see.

“The Nasher has this large space in the middle of the museum that looks like an Italian square,” Gilebbi said. “We really analyze the museum as a space for cultural and physical interaction.”

After the Nasher opened in 2005, it not only brought together Marshall Price, the Nasher’s curator of modern decentralized art and contemporary art, looks at paintings in the museum’s programs at Duke, on-site storage space. but it encouraged class visits and the creation of lesson plans and art installations, said Scott Lindroth, Duke vice provost for the arts. Last year, more than 2,000 Duke students and faculty visited the museum’s galleries and on-site artwork storage.

“The museum had such success out of the gate and demonstrated to all of us that arts can play an important role in shaping the campus culture,” Lindroth said.

ay, Nasher Museum Moving into the next decade

Sparking creativity in Durham Three-year-old Leia Royston clutched bubble gum- and salmon-colored pencils and leaned over her paper doll art project, scribbling. She and her sister visit the Nasher once a month for a creative workshop.

“Kids get to understand art a little bit more, and they get to appreciate it a little bit more,” said their mother and Durham resident Tonesha Mayo.

This winter, the Nasher expects to greet its one-millionth visitor.

Museum visitors have Durham resident Tonesha Mayo, center, spent an estimated $100 creates paper dolls with daughters, Leia million in Durham over the Royston and Lana Royston, at a Nasher past 10 years, according to Creates workshop. Nasher employee Alex Deyneka, far left, looks on. the Durham Convention & Visitors Bureau (DCVB).

Draws include original exhibitions that have gained national and international attention, such as “El Greco to Velázquez: Art During the Reign of Philip III,” which was named a top-10 museum exhibit of 2008 by Time, and “Archibald Motley: Jazz Age Modernist,” which opened at the Nasher in 2014 and traveled to the Whitney Museum of American Art in New York, where it will be on display in October.

Before the Nasher was built in Durham, “there was definitely cultural offerings, but Nasher took it to a new level,” said Shelly Green, president and CEO of the DCVB. “These are really great, fine exhibits of a very high caliber that bring people all over the world, literally, to see them.”

The Nasher brings together its curators and Durham residents to discuss current shows. At the Durham County Library, “Art with the Experts” is one of the library’s most popular programs, said Joanne Abel, Durham Library’s humanities and adult programming coordinator.

“I view it as a way that the ‘town and gown’ meet, that the community can interface with Duke and the Nasher in a really nice way,” Abel said.

In the Nasher’s basement, storage rooms are closely monitored for temperature, humidity and security. Inside are artworks not on view in the galleries, from Peruvian gold jewelry in drawers to Renaissance paintings hanging on giant metal screens. Some of the museum’s 13,000 works have never been viewed outside of storage.

Already moving into the museum’s next 10 years, Schroth, the Nasher director, has adjusted the exhibition formula, so 70 percent of what’s on display is from the Nasher’s collections and 30 percent incorporates traveling exhibitions.

“There are real treasures in our storage, and that’s what we’re putting out to celebrate the 10th,” Schroth said.

“I want this to be a change in the mindset about the museum, that we are devoting more space and energy to celebrating the collection.”

Plans also include The Nasher a new campus-wide Museum of Art destination for the study at night. and production of the arts across from the Nasher. Construction on a 68,000-square-foot arts building is scheduled to start this fall. The building will include dance spaces, art studios, video production areas, a theatre, and more. The space will be open 24/7 for artistic creation.

“To have this space that joins the two and becomes an expanded gathering site for the arts community on campus is amazing,” said Lindroth, the vice provost for the arts. “It signals a truly momentous effort at Duke where the arts are going to be more visible on campus than they ever have before.” n

By April Dudash

Celebrate Nasher’s 10 Years The Duke and Durham communities are invited to events, including a downtown Durham block party on Oct. 10 to commemorate Nasher’s first decade. For the full schedule, visit bit.ly/nasher10events.

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How to Become a Small-Talk Master Duke staff members mingle during a 2014 Blue Ribbon Awards recognition at the Doris Duke Center at Sarah P. Duke Gardens.

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hen Dorie Clark was a graduate student at Harvard Divinity School, she volunteered on political campaigns in Massachusetts. She was required to attend fundraisers, where she didn’t know anyone, to network.

She told herself a successful evening meant talking to at least three people.

“It was nervewracking,” said Clark, now a branding expert and adjunct professor in Duke’s Fuqua School Dorie Clark of Business. “I would essentially need to force myself to talk to people, because otherwise, if you’re a little bit introverted, the impulse might be to hide in a corner.”

Clark, named one of “25 Professional Networking Experts to Watch in 2015”

by Forbes, travels the world presenting to companies and universities on how to be a stand-out networker.

Here are five ways to become a dynamite networker:

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Find the introvert When Ingrid Byerly’s 6-year-old son attended summer camp, he sought out children who looked alone and started talking to them. By the end of camp, he had multiple new friends.

The same practice can be applied to a professional networking event, said Byerly, a Duke senior lecturing fellow who teaches public speaking.

“You go up to someone who looks the most nervous and you ask them about themselves,” she said.

Practice makes perfect Join a public speaking group, such as a Toastmasters chapter at Duke, to learn how to speak effectively.

Duke associate professor Zbigniew Kabala, vice president of education for Pratt School of Engineering’s PRATTically Speaking Toastmasters, said practicing with others can reveal physical tics and vocal projection and eye contact problems.

“We evaluate every aspect of the meeting in a friendly way, and we will give you constructive criticism,” Kabala said.

Learn more at bit.ly/duketoastmasters.

go online

Start small The most efficient way to network is not by attending large events, said Clark. If large events make you uncomfortable, don’t dedicate a lot of time to big conferences or expos.

“Create your own events or go to small events,” Clark said. “That will be more satisfying.”

You don’t have to talk all the time Byerly, the Duke public speaking instructor, said spending some time alone at an event isn’t a sign of weakness.

“You don’t have to be running your mouth all the time to try and impress people,” she said.

It’s a two-way conversation Being a good conversationalist aligns with being a good citizen: Be engaged, be humble and don’t be obnoxious, said Kabala of PRATTically Speaking Toastmasters.

“Don’t be an egoist,” he said. “Be excited about your stuff but be interested in what the other person is doing.” n

By April Dudash

F ollow Dorie Clark, branding expert and Fuqua adjunct professor, at dorieclark.com

Military Vets Offer Unique Job Skills Duke turns attention to recruiting from armed services

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uring more than 26 years in Along with print and online ads for the Marine Corps, retired openings, Duke recruiters have attended a variety Maj. Mike Snyder learned of military-focused presentations and career fairs. a variety of skills that Duke has also launched a “Jobs for Veterans” site extended beyond his enlistment. at hr.duke.edu/veterans. Currently, about 800 From discipline to multi-tasking and faculty and staff at Duke are military veterans. communication, Snyder honed his abilities “Duke has a long history of supporting men while serving in headquarters, corrections, and women who have served in the military, artillery, security and infantry units in because of their unique skills and experiences California, Egypt, Germany, Japan, and other that benefit Duke’s mission and enhance the locations. After retiring in 2001, he found abilities of others who work here,” said Denise his time with the Marines served him well in Motley, director of Duke Recruitment and everyday interactions and in the next stage of Staffing in Human Resources. “Finding qualified his career, too. veterans to join our faculty and staff can only Now working as safety manager for Duke’s benefit us.”

Facilities Management Department, Snyder At Carley Parker’s Clinical Engineering believes life experiences found through serving During Duke’s Veterans Day commemoration office in Duke University Health System, about a in 2014, retired Maj. Mike Snyder recites his country are transferable in his day-toquarter of the roughly 30 employees are veterans. the Oath of Enlistment members of the day work on campus, including adapting to Parker said veterans show strong communication Armed Forces take when they enlist or are commissioned. situations and working well with others. skills and often have mindsets geared toward “The responsibilities thrust upon you in the group productivity. military as a young person of 18 to 22 years old generally aren’t found “The military spends a lot of time training these individuals, in civilian life,” Snyder said. “So when veterans come through the so they can be very tech savvy,” said Parker, assistant director with door here at Duke, they’ve already got a set of skills that aren’t taught, Clinical Engineering. “In the military, many are well-rounded with but learned.” exposure to all sorts of environments and expectations.” n That kind of exposure has encouraged Duke in recent years to

By Bryan Roth focus attention on recruiting and hiring military veterans. Last year, 2,034 applicants self-identified as a veteran when applying to work at Commemorate Veterans Day Duke; that number is on track to be exceeded by about 300 this year.

Duke Human Resources will host its annual Veterans The uptick in applications can be partially attributed to an Day commemoration at 11 a.m. Nov. 11. increased effort in recruiting before federal law changed in 2014, Please visit hr.duke.edu for location information which mandates some employers set benchmarks for veteran hiring. closer to the event date.

go online

Learn more about Duke’s commitment to hiring veterans at hr.duke.edu/veterans

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PERQS employee discounts

Discount N.C. Symphony Tickets a High Note Save up to 40 percent on select 2015-16 season concerts

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hen Michele De Smet recently attended a North Carolina Symphony concert with her son, Ethan, the music gave her goose bumps.

She and her 14-year-old listened to Beethoven’s “Ode to Joy,” in which a chorus of 100 people belted out the vocals.

“That was probably the most incredible thing that I’ve ever seen in my life,” said De Smet, a Duke orthopedic nurse. “It’s so powerful. To go and listen to classical music done well, it just gives my sons a knowledge base that some kids don’t ever learn.”

De Smet attends about 15 N.C. Symphony concerts a year, from opera renditions such as Mozart’s “The Marriage of Figaro” to Tchaikovsky classics. She pays about half of the ticket price because she’s a Duke employee.

Through PERQS, Duke’s employee discount program, faculty and staff can save up to 40 percent off regular ticket prices for certain concerts in the 2015-16 season by using a promo code available on the PERQS website or by calling the N.C. Symphony box office at (919) 733-2750. The discount is not available at the door.

Among the discount concerts are Raleigh Classical Series performances featuring Beethoven and Mozart pieces, a “Music

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from the Movies” pops concert, as well as holiday concerts featuring music from “The Polar Express,” “Frozen” and others.

Many of the concerts are at Meymandi Concert Hall in Raleigh, but other performances are scheduled throughout the Triangle and state.

N.C. Symphony associate conductor David Glover, who will lead many of the holiday performances, said the orchestra performs about two to three times per week, on average, around North Carolina.

Glover spends a few months examining a score and deconstructing it before a concert and thinks it’s important to present classical and traditional pieces alongside contemporary works by newer composers.

“Classics are usually classics for a reason,” Glover said. “A lot of people relate to them, but it’s also important that we don’t become stuck in a formula. For me, it’s wonderful when I’m able to take what I do and mash it up with an actor, dancer, singer or a movie, and combine two different types of art forms. You come up with something new and exciting.” n

By April Dudash

go online

G et the N.C. Symphony calendar of discount performances at bit.ly/symphonydukeperqs

Sustainable uke YO U R S O U RC E FO R G R E E N N E W S AT D U K E

Campus Water Stations Save 400,000 Plastic Bottles Duke installs 50 water bottle filling stations

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Center, Perkins Library uke community and Gross Hall. Some of members are the newest stations getting trading in heavy use are in the Brodie disposable plastic Recreation Center on water bottles for reusable East Campus. Installed in ones, highlighting a growing August 2014, one station effort to “take back the tap.” in the men’s locker room With the help of water tallied almost 4,000 water refilling stations across the bottles saved in its first university, Duke students, month. A second station is faculty and staff last year in the center’s weight room, saved about 400,000 plastic and there are plans to install bottles by filling up their own them in the women’s locker reusable containers. That’s room. enough bottles to stretch from “Most of our members West Campus to Greensboro. do bring their own water Since January 2014, Duke With the help of water refilling stations like this one, Duke community members last year bottles, so it’s been great has installed 50 water bottle saved about 400,000 plastic bottles. for them to be able to refill filling stations in athletic and the new bottle-filling stations, but their use easily and know they’re not academic buildings throughout as well. wasting any more bottles in the process,” campus. In addition to a quick-fill tap that In partnership with the Nicholas said Meghan Weiseman, facility coordinator pours filtered water downward into bottles, School of the Environment, Sustainable for Brodie. “The new stations help you fill the stations have a traditional water fountain Duke provides every first-year student with a whole bottle in a few seconds and you can attached. Each machine tracks the number a reusable water bottle. For faculty and staff, go about your day.” n of bottles saved, and Sustainable Duke staff Sustainable Duke offers assistance to supply compiles the savings.

By Bryan Roth water bottles as part the Green Workplace “We’ve had students promoting Certification process, providing reusable reduced water use since 2009 through options for employees in Duke’s Leading for national campaigns like ‘Take Back the Take Back the Tap Environmental Sustainability Workshop.

Tap’,” said Casey Roe, outreach coordinator Duke buildings that saved the “Ultimately, the goal is to reduce for Sustainable Duke. “Plastic bottles take most plastic water bottles in demand on campus for bottled water and petroleum to make and gas to transport, so 2014 with water stations: change the mindset of how people can get improving on-campus water infrastructure Bryan Center........................70,231 it,” Roe said. helps minimize our carbon footprint.”

Perkins (at The Link).........60,582 Last year, the most-used water bottle Sustainable Duke has taken a proactive filling stations were located in the Bryan approach to not only promote installation of Gross Hall.............................34,630

go

To check the availability of installing a water refill station

15online  Working@Duke in a building, email sustainability@duke.edu

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WORKING@DUKE How To Reach Us Editor/Communications Director: Leanora Minai (919) 681-4533 leanora.minai@duke.edu Assistant Vice President: Paul S. Grantham (919) 681-4534 paul.grantham@duke.edu Graphic Design & Layout: Paul Figuerado (919) 684-2107 paul.figuerado@duke.edu Senior Writer/Videographer: Bryan Roth (919) 681-9965 bryan.roth@duke.edu Writer: April Dudash (919) 684-4639 april.dudash@duke.edu Photography: Duke University Photography and Bryan Roth and April Dudash of Communication Services.

Working@Duke is published every other month by Duke’s Office of Communication Services. We invite your feedback and story ideas.

Send email to working@duke.edu or call (919) 684-4345.

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Please call (919) 684-4345.

dialogue@Duke “What role do the arts play in your life?”

‘‘ ‘‘ ‘‘

I t’s like asking what role does your heart play in your life. It’s not so much a role as it is who I am, how I view the world and how I function. Before I became an academic, I was a visual artist, and I’ve been doing it my whole life.

Currently, I’m not as deeply engaged in art practice; now I’m more involved in history and administration. I don’t see those so much as divisions but, rather, as continuities and multiple doors and rooms in a big house.”

Richard Powell Dean of the Humanities, Trinity College of Arts and Sciences John Spencer Bassett Professor of Art and Art History 26 years at Duke

I ’m passionate about ‘artstigating,’ building community and collaborating in the arts as a filmmaker, educator, Duke alumna and storyteller. The #artstigators, Crazies for the Arts, is a growing movement that connects, supports and inspires creative expression among the Duke community and citizens of the world.”

Amy Unell Arts Engagement: Office of the Vice Provost for the Arts, Innovation & Entrepreneurship Initiative, Career Center 2 years at Duke

I ’m personally involved in the theater because of that idea that it’s one of the most powerful ways in which we can connect to each other. This platform that we have to stimulate a conversation, that then goes on between living audience members, is a very different model from film and video, oftentimes. I’ve always felt the power that comes with that and the responsibility.”

Jeff Storer Chair and professor of the practice, Theater Studies 33 years at Duke

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