Seventh Annual
INSIGHTS FROM AMERICA’S MOST RESPECTED WORKFORCE PROFESSIONALS NATIONALLY RENOWN SPEAKERS
SEPT. 26-28, 2016
60+ WORKSHOPS
NETWORKING
RECOGNITION
HYATT REGENCY GRAND CYPRESS
Hotel Block Open Until Sept. 2, 2016 I One Grand Cypress Blvd., Orlando, FL I 407.239.1234
Titanium Sponsors
Brought to you in collaboration with CareerSource Florida, the Florida Department of Economic Opportunity and Florida Workforce Development Association.
SUMMIT LINE UP WELCOME “On behalf of the directors of our regional boards and our partners, I am pleased to welcome you to the 2016 Training Summit. I also want to congratulate you for making the investment of time, energy and resources to attend this year. As we get deeper into implementation of WIOA, our staff will be our most essential asset. Team members who are feeling prepared, informed and energized will be critical to our success. That’s why we’re glad you’re here.
Bruce Ferguson, chair
Over the next few days, you’ll hear from some of the best thinkers in our system about successful projects they’ve been working on. You’ll also hear about lessons learned, which can be just as valuable. We’ve brought in nationally recognized speakers who will inspire you to be your best self on the job. I hope you’ll also take advantage of the chance to meet with your peers from across the state, to make connections and share your ideas and your challenges. The value of a conference is not just what you learn in the sessions. It’s also about who you meet in the halls, chance encounters that may spark a friendship – or a whole new way of thinking.We’ve got another great venue and lineup this year – I hope you enjoy it.” KEYNOTE SPEAKER Dr. Willie Jolley is a world-class, award-winning speaker and singer, best-selling author and media personality. He has won an abundance of speaking awards by inspiring and elevating people to achieve greater success. Dr. Jolley has been named “One of the Outstanding Five Speakers in the World” by the 175,000 members of Toastmasters International and has been inducted into the prestigious Speaker Hall of Fame. He used his training, coaching and speaking abilities to start his own business in 1991, called Willie Jolley Worldwide. His company’s mission is to empower and encourage people to rise above their circumstances and maximize their God-given potential. In addition to worldwide speaking engagements, Dr. Jolley hosts several radio shows. Cynthia Blackwell is the Founder and CEO of BlackRain Partners, a business consulting firm that focuses on organizational health (people, processes and profit) to develop and implement strategies for sustainable revenue growth. BlackRain Partners doubled its revenues in its first two years and hasn’t looked back. Ms. Blackwell is a proven specialist in business development with more than two decades of building long-term relationships, earning her the nickname from clients and colleagues as “Rainmaker.” Last year, BlackRain Partners won the Seminole Regional Chamber’s General Business of the Year.
Terry Carlile’s experience with workforce, educators, employers and youth has given him enough wisdom to provide audiences with principles and innovative concepts for more than 25 years. He is currently director of TLC Solutions, which thrives on making businesses more efficient by maximizing a business’ information and technology. Mr. Carlile’s presentations are unique, filled with human and interactive. He has spoken to a variety of audiences across America and throughout the world. He is an international motivator innovator who thrives on providing the key elements of restoring hope and accountability in the people service industry.
Brought to you in collaboration with CareerSource Florida, Florida Department of Economic Opportunity and Florida Workforce Development Association.
Mike Fazio has trained thousands of workforce professionals and is Founder and CEO of WORKFORCE 180. Mr. Fazio’s company helps workforce development organizations by providing 21st century hyper-learning programs via classes, workshops, seminars, keynotes, webinars and the web. He brings real-world business experience to every classroom as an exprienced salesman, marketer and businessman who has had hundreds of thousands of cold calls, employer presentations, written proposals and successful sales. Mr. Fazio has presented at most the the major workforce conferences across the nation, including prior Florida Workforce Professional Development summits.
Dr. Beverly Ford is an author and president of ASM Associates, a training and consulting firm that specializes in staff training for HR professionals. Dr. Ford has conducted training sessions for case management, employment preparation, welfare report, and client empowerment for more than 100,000 people in 42 states since 1989. Dr. Ford has trained staff at a variety of agencies, including social services, Head Start, community action organizations, adult education, housing authorities, Job Corps, homeless programs and public health. She has extensive, hands-on experience in employment and training having operated programs for adults and youth for nine years. She has also trained an taught at colleges and universities.
Jodie Sue Kelly is widely known for her innovative and entertaining workshops and webinars. Ms. Kelly co-founded Cygnet Associates in 1984 to help agencies implement more effective strategies that improve their recruiting, outreach and retention. She is a proven employment and training program provider, doubling enrollments in an award-winning program she directed for dropout youth. In 2004, she received NAWDP’s Professional Development Award for Advancement in the Profession. In 2013, she was recognized by the Oregon Employment and Training Association with the Commitment in Action Award. Ms. Kelly frequently speaks at conferences throughout the country.
Greg Newton has journeyed with states and local areas across the across the country to help them successfully implement the transitions from CETA to JTPA, JTPA to WIA, and, now, WIA to WIOA. He has worked with state and local workforce systems in all 50 states and is armed with plenty of examples and promising practices. Mr. Newton makes WIOA policy understandable (and enjoyable) and translates the bureaucratic legalities into practical, real-world, customer-centric, operational solutions. He has an undergraduate degree in marketing from Ohio University and an MPA from Harvard University.
Josh Davies is an executive, speaker and trainer whose passion is to help others make a difference in their lives, jobs and community. Mr. Davies is currently the CEO of The Center for Work Ethic Development, an organization committed to the research and advancement of foundational work ethic behaviors. He has given training workshops to a plethora of organizations across all 50 states, including the American Society of Training and Development and the National Association of Workforce Development Professionals (NAWDP). In preparation for the 2008 Democratic National Convention, he led the training for the event’s 10,000 volunteers and more than 4,000 local service professionals. Training Magazine named him one of the Top 10 Trainers under 40 in America.
WORKSHOPS AT A GLANCE All About Jobs from DEO/LMI � Human Centered Design � Dealing With People You Can’t Stand � Level Up: A Challenge to Local Boards to Up Their Game � Basics of Providing Great Customer Service 101 — Tailored for Frontline Staff � Generational Differences and Personalities in Today’s Workplace � Case Management 101 � Building A Mutually Developed Plan � Group Case Management � KeepingThem on the Job: Teaching Job Retention � Third–Party Recruiters — To Revoke or Not To Revoke? � Physical & Programatic Access — Meeting WIOA Requirements by Implementing Universal Designs � Taking Technology to the Next Level, Virtual Career Center & Automated OJT and Individual Training Account Process � One-Stop Checkup: How Ya Doin’? � Partnering to Recruit, Serve, and Engage: Disconnected Youth in the WIOA Young Adult Program � Pumping Talent Pipelines by Promoting Career Pathways � How to Increase Work–Based Learning: Building Skills and Getting Jobs � It’s Not Just a Black Eye: Understanding Domestic Violence � SNAP E&T; the Red–Headed Step Child � Youth Made (Much!) Easier � How to Demonstrate that Work Pays � 7 Secrets to Becoming A Leader � Work-Based Learning: Back to the Future � Josh vs. Mike: Test Your Skills � Selling Transferable Skills � Leading vs. Managing � Soft Skills & Interview Skills � Who am I? And why do I do what I do? � Getting the Media Light to Shine On Your Successes � New Overtime Rules � Registered Apprenticeship (RA)Training � The Abyss of Unemployment � Creating Healthy Work Environments � Youth WIOA � Motivational Interviewing � WIOA Hot Topics � The Joy of Work: Should Hearing Loss be a Barrier to Employment � See Different: Looking Beyond Blindness to See the Potential in Individuals with Visual Disabillities � “Ready or Not, Hear I come.” Assessing Work Readiness for Entry-Level Young Adults and Re-Launching Older Adults � Abilities Work Help Desk — the Intersection of WIOA and Employment First � Getting the most out of your Veterans Program � “Spin Selling”Fee for Service — A Business Solutions Approach � Making the Most of HR: Maximizing Relationships to Achieve Common Ground � Community Partnerships with Education–Alignment Bay County � Customer, Employee, Self–Engagement via Gallups Strengths Finder — By Reservation Only � Learn, Leverage, and Lead: Maximizing the Partnership between Workforce and Community Action Agencies � Increasing Economic Opportunities Through Affordable Home Internet Options � Reach More Business with Social and Digital Advertising � Achieving Family Safety in Domestic Violence Cases through Assessment, Partnership, and Accountibility � Beyond Federal Hiring Incentives 2.0: Helping Ex-Offenders Become More Intentional and Strategic in Their Job Search � Manufacturing Sector Strategy — Do or Die for Manufacturing � Using Emotional Intelligence to Strengthen Your Career and Build Better Relationships � Operation Outreach: A Community’s Response to Overcoming Significant Barriers to Employment � They don’t count unless WHAT??’ Performance For the Frontline and Their Managers � CareerSource Florida PerformanceFunding Model — Understanding the Metrics � Unique Abilities, The Able Trust � SocialSecurity Disability and SSI Benefits
Brought to you in collaboration with CareerSource Florida, Florida Department of Economic Opportunity and Florida Workforce Development Association.
SUMMIT SPONSORS
EIGHTH ANNUAL
SAVE THE DATE! OCT. 23-25, 2017