Company Profile 2016

Savills Thailand Company Profile 2016

Prepared by Savills (Thailand) Limited

What Savills means to us: • A brand steeped in

history with a strong performance ethos.

• Clear objectives to

bring innovative ideas to ensure our clients succeed.

• A team of individuals who enjoy being market leaders at the cutting-edge of the real estate profession.

THE LAKES Managed by Savills Since 2007

IN THIS SUBMISSION 1.0 Introduction

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2.0 Executive Summary

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3.0 Terms of Reference

3

4.0 Employing Savills

is Forward Thinking

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5.0 Our Experience and Expertise

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6.0 Our Scope of Services

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7.0 Operation Staff

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Appendices l.

Track Record

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ll.

Award Winning

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lll. Meet The Team

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CTI Tower Managed

by Savills since 2007

Š Copyright Savill 2016

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Property Management Proposal | Savills (Thailand) Limited Property Management Proposal | Savills (Thailand) Limited

Our mission is to deliver effective, creative and innovative solutions for our clients’ real estate requirements using the extensive expertise and resources.

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Savills (Thailand) Limited | Property Management Proposal

© © Copyright Copyright Savill Savill 2015 2016

1.0

INTRODUCTION

Robert A. Collins

CEO Savills Thailand Limited

W

e thank you sincerely for the opportunity to provide our proposal for Property Management services at the The Palm.

As you know, we have made a strategic effort in the delivery of property management services in Thailand’s luxury residential condominium sector during the last 25 years, and we are genuinely enthused with the opportunity to present a proposal that; ▪ C o v e r s t h e l a t e s t n e w h i g h p r o f i l e r e s i d e n t i a l development in the market; ▪ Enables the Savills Eastern Seaboard business to grow by doing what we are best at; ▪ Enhances our service delivery platform and investment in the Eastern Seaboard; ▪ Provides the opportunity to build a relationship with one of the most significant development groups in the region; And most importantly for all parties, ensures a property management platform for the developers purchaser clients which ensures world class property management standards are delivered at a local level.

We look forward to discussing this with you further.

With best regards, CEO - Savills Thailand

© Copyright Savill 2016

Property Management Proposal | Savills (Thailand) Limited

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2.0

EXECUTIVE SUMMARY

W

e are delighted to receive your invitation to put forward our proposal for providing property management services at The Palm Wongamat Beach Condominium Juristic Person.

As you are aware Savills manages several residential buildings in Pattaya, notably Northpoint and Northshore. In addition, Savills’ Thailand is re-opening an office in the city. The delivery of management services to our client buildings within the immediate vicinity will be greatly enhanced by the proximity of our Pattaya office team, including engineers and senior management.

Savills has local office Engineering Support who will visit the site every day to follow-up on all Preventative and Corrective Maintenance works and to make sure that the on-site Technicians are able to complete the necessary work within the required time frame.

Savills has Head Office Engineering Support who will visit the site every two (2) weeks to follow-up on all Preventative and Corrective Maintenance works and to make sure that the on-site Technicians are able to complete the necessary work within the required time frame.

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Savills has an in-house Legal Representative who will review the Articles of Association and Regulations of The Legend to make sure that they are in compliance with the Condominium Act and to advice on issues relating to the ongoing management of the property to be in line with the latest regulations.

As the Developer, you will wish to appoint a reputable, independent and professional property manager capable of providing “best in class” management services at reasonable and well controlled costs. As professional and experienced property managers, we will also be able to provide input from a management perspective and assist in a review of juristic related issues.

In this respect, Savills is pleased to submit our tailormade and comprehensive Property Management Services Proposal, and we are confident we will meet with your expectations. We value the opportunity to work with you and the project.

© Copyright Savill 2016

3.0

TERMS OF REFERENCE

I

n putting forward our proposal for The Palm Wongamat, based on our previous experience, we believe your main requirements will be:

▪ To ensure an experienced, capable property management company is on site that can handle all Co-Owners and Tenant expectations in a highly consistent manner in line with a premium residential building.

▪ To appoint a professional management company who can provide routine operations such as preventative maintenance works on internal equipment, corrective maintenance where necessary, overseeing repairs and preventative maintenance by external contractors, overseeing cleaning and security contractors, ▪ To provide recommendations about the Juristic Person regulations and Condominium Act compliance.

▪ To provide concierge solutions as neces-sary and tailored to suit the property.To provide comprehensive international standard accounting processes.

▪ To establish a good relationship and pro-active rapport between yourself, the Co-Owners, Tenants and management staff.

▪ To make recommendations at year end or from time-to-time for upgrades or improvements to the building fabric or equipment, wherever necessary.

▪ To effectively communicate with Co-Owners and Tenants in a fast, productive and responsive manner.

▪ To provide innovative and value added services to Co-Owners and Tenants

▪ To maintain the image of the assets by up-keeping all the communal facilities and the appearance of the property.

© Copyright Savill 2016

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Our Values Represent our commitment not only to ethical, professional and responsible conduct but to an entrepreneurial value-embracing approach.

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Š Copyright Savill 2016

4.0

EMPLOYING SAVILLS IS FORWARD THINKING

S

avills is an International Property Management Company

Our management style is based upon delegation of responsibility to our staff. Working to industry best practice standards, our teams deliver quality services and performance, aiming to be the First Choice of Service Provider every time.

A Local Market Leader in the Property Management and Residential Sales & Leasing business - A Snapshot of Savills ▪ More than 25 years of property manage-ment and agency experience in Bangkok.

▪ Over 1.5 million sqm under management in Bangkok.

A Dedicated Team We are dedicated to building long-term and rewarding partnerships that add value to our clients and our staff.

We strive to improve our services in each year of the contract. We have the full confidence to guarantee our service performance throughout the contract term.

Strong Network of Specialists all from the Savills Group Savills offers an existing support management and services support infrastructure unparalleled in Bangkok. This support ranges from high level strategic support to “on the ground” skilled labour resources.

▪ Approximately 40 properties are under Savills’ management at present.

▪ Immediate network support from over 18 branch offices across Asia Pacific.

▪ Over 400 qualified staffs in Thailand.

© Copyright Savill 2016

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5.0

OUR SCOPE OF SERVICES

S

avills will provide the following services to The Palm Wongamat Beach Condominium in two phases: Pre-Opening, and Post-Opening, as outlined in the details below:

and administrative guidelines and standard working procedures through the building handbook and operation procedure manuals.

▪▪ Review and implement fit-out guide and Co-Owner/ Resident’s Handbook.

PRE-OPENING: Legal & In-House Rules and Regulations ▪▪ Assist in registering required documents to the Land Department.

▪▪ Prepare the Rules and Regulations.

▪▪ Prepare the House Rules.

▪▪ Advise on facilities and their operating hours.

▪▪ Review and implement Operational and Administrative Guidelines, Standard Working procedures, Building Handbook and Operation Procedure Manuals.

▪▪ Review and implement Fit-Out Guide and CoOwner/Resident’s Handbook.

▪▪ Establish the Organizational and Communication Charts.

Preparation of Day to Day operations ▪▪ Selection, instruction and monitoring of all external contractors.

▪▪ Recommendation of Insurance and Insurance policies.

▪▪ Review and implement the monthly and annual Operational Budgets (Operations, equipment, office supplies, human resources, cleaning, security, maintenance & service contracts and associated preventive maintenance actions).

▪▪ Review and implement the operational.

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Accounts and Financial ▪▪ Advise on financial issues relating to common area operations.

▪▪ Make regular and complete analysis of income and expenditure to ensure the best possible performance of the property.

▪▪ Financial Accounting for all operations with a monthly report.

▪▪ Rental and management fee deposit administration.

▪▪ Advise on penalties (Interest and collection charges) on late payments.

Engineering ▪▪ Implementation of Annual and monthly Preventive Maintenance Schedule for the common mechanical & engineering systems to reach expected equipment life span and increase operational efficiency.

▪▪ Update all emergency procedures, emergency contact lists, emergency systems including lights, fire extinguishers and smoke detectors.

▪▪ Check of water systems, waste water treatment systems and sewage systems.

▪▪ Check transfer pumps and booster pumps and pressure reducing valve’s (PRV), and all associated piping and water quality.

▪▪ Advice with energy use in buildings with energy conservation plan.

© Copyright Savill 2016

▪▪ Conduct Value Engineering exercises to maximize scope of works for building improvement.

Security ▪▪ Provide a full review of the security system to ensure there are no unidentified weak spots.

▪▪ Monitoring and Management of the Access Control “Key card” Reader system.

▪▪ Monitoring and Management of CCTV systems.

▪▪ Monitoring and management of main-tenance and service contracts for all security systems.

▪▪ M o n i t o r i n g a n d m a n a g e m e n t o f G u a r d Scan/Patrol System, whereby daily, weekly and monthly reports can be printed showing guard patrols. This will be correlated with the guards daily, weekly and monthly report. Implementation of Guard Scan system to monitor daily activities for Security, Maintenance and Cleaning.

Customer Relation Managemant ▪▪ Work with the developer to establish a proper communication channel between the developer’s team and the buyers.

▪▪ Prepare all related documents for the listing of defects in-units.

▪▪ Prepare all related documents for the listing of defects within the common area.

POST-OPENING: 1. Legalz ▪▪ Organize the first AGM and organize the Board of Committee members election.

▪▪ Register the Board of Committee members.

▪▪ Liaise with the Land Department to register the Rules and Regulations of the Condominium.

2. Customers Relation Management ▪▪ Compile defects list and follow up with rectification/ acceptance.

▪▪ Complete collection of all handover documents and warranties of all equipment / specifications.

▪▪ Assist and coordinate in collection of all handover and associated work orders with the developers team and co-owners.

© Copyright Savill 2016

▪▪ Coordination with providing keys (Unit, Lift and Car park), welcome boxes, copies of House Rules & Regulations and warranties for unit and electrical appliances.

▪▪ Coordination with Developer’s repre-sentative team on all co-owner related defects and associated work orders and testing of M&E system prior to transfer.

▪▪ Preparation of monthly defect rectification report to developer as required.

3. Financial Services for the Property 3.1 Budgeting: ▪▪ Prepare the draft annual expenditure budget to the Employer.

▪▪ Review and finalization in cooperation with the Developer / Committee.

▪▪ 3.2 Income Collection: ▪▪ Issue invoices for collecting income, including Common Area Maintenance Fees, and other utilities expenses from the Co-Owners of the Property.

▪▪ Issue receipts and deposit all income in a specified bank account on a specified date.

▪▪ Report on arrears e.g. common area management fees and other utilities expenses from the coowners, according to the due date.

▪▪ Issue notices to demand payment including late payment charges, take action to recover arrears and to act in compliance with the procedures and regulations of the employer.

▪▪ Prepare a summary of monthly income, expenses and AR Outstanding Report.

3.3 Payment for Services: ▪▪ Examine all expenditure incurred, including quotations, invoices of suppliers and contractors in relation to the management of the Property.

▪▪ Deliver the above mentioned invoices to the Employer for making payment.

▪▪ Prepare a summary of monthly expenses for the Employer.

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As individuals and as a company We recognize that corporate responsibility is integral to being a successful global business and an essential ingredient in maintaining a respected, trusted brand.

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Savills (Thailand) Limited | Property Management Proposal

Š Copyright Savill 2016

3.4 Financial Management: ▪▪ Plan and recommend the management of income to the Committee for the highest benefit of the building.

▪▪ Make regular and complete analysis of income and expenditure to ensure the best possible performance of the property.

4. On-Site Staffing Services 4.1 On-site Staff: ▪▪ Our proposed staff structure indicates our commitment and dedication to the operation of the building.

▪▪ As indicated in Section 7, the Managing Agent reserves the right to change and relocate staff as and when necessary.

▪▪ The Management Office will be manned by Savills staff and the working hours will be agreed between the Employer and Managing Agent.

▪▪ A list of contact personnel in the head office and as mentioned, emergency back-up services are always available.

▪▪ All our staff enrolls in an annual training program that enhances and builds on employees’ skills and knowledge.

5. Management Services 5.1 Service Contracts: ▪▪ Present contracts for security, cleaning services, pest control, landscaping and lifts, etc.

▪▪ Renewal of Insurance policies will be presented, including prices comparison, for the Employer’s consideration.

▪▪ All insurance arrangements will be made in accordance with your requirements and instructions. We will advise on and arrange for Property All Risks Insurance, Public Liability and consequential loss cover. The size of Savills’ existing management portfolio and our annual competitive tendering policy also enable us to obtain extremely competitive premiums and pass the benefits of such lower costs onto the property.

▪▪ Prepare and arrange time schedules to inspect and renovate any deterioration of the Property.

© Copyright Savill 2016

▪▪ Prepare relevant details to provide to contractors and recommend a legal advisor to examine and give opinion relating to the contracts (if any).

▪▪ Provide general business advice on entering into any service agreement.

▪▪ Examine the performance of contractors as stated in their respective service agreements.

▪▪ Record and notify the Employer of any defect arising during the warranty period relevant to the service agreements.

5.2 Security Contractor: ▪▪ Security will be provided on a 24/7 basis.

▪▪ One of the key management goals for this contract is to plan to manage risk effectively, aiming for zero incidents at your property.

▪▪ We will devise a well-planned security program in cooperation with the Security Company which is comprehensive to the building in order to anticipate any potential problems before they arise.

▪▪ Monitor the daily performance of the on site securityguards and arrange meetings with the area managers of the security company on a regular basis to make sure that all relevant Work Instructions are being adhered to.

▪▪ Regularly monitor the relevant log books such as Incident Record Book, Patrol Log Book and Car Park Log Book, of the security guards by the onsite team, and any corrective action required will be undertaken immediately.

5.3 House Rules & Articles of Association / Regulations: ▪▪ Provide services and advice to, and supervision of the Co-Owners to ensure compliance with the articles of association or regulations of the property.

▪▪ Arrange meetings with the Committee, including an annual general meeting and extraordinary general meeting (if necessary) of the Co-Owners.

▪▪ Receive and resolve complaints and disputes between Co-Owners, where appropriate under the articles of association or house rules of the condominium juristic person.

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▪▪ Publicize and inform about latest updates, in a newsletter, and to clarify the details of the article of association of the condominium juristic person and house rules regarding the usage of the building, to co-owners and tenants regularly.

5.4 Property Maintenance and Management: ▪▪ Arrange a schedule for the maintenance and management, as well as the safety, of the common property, including the swimming pool, recreation room, playground, and meeting room. Advise on the charge rate for the use of the facilities, if necessary.

▪▪ Monitor the car park for Co-Owners and visitors, to comply with the building policy, including the procedures and traffic management at the Property.

▪▪ Review and advice on regulations in relation to the additional decoration and of the Co-Owners’ units, monitor and examine all additional decoration, to ensure that no damage to the common areas of the property.

▪▪ To maintain tight control over the fitting out works undertaken by Residents/Co-Owners within the property following the fit-out guide prepared and issued to incoming occupiers.

▪▪ Answer inquiries from the Committee and Co-Owners, regarding the maintenance and management of the common areas or common property.

▪▪ Through our scale, we achieve greater savings, efficiencies and economies of scale for our operations. This enables us to pass the benefit of such lower costs onto our clients through benchmarking and bulk purchasing.

▪▪ Weekly inspections will also be conducted by the senior management making reference to the monthly building management report.

▪▪ At the same time, other matters such as cleanliness, landscaping work, minor repairs will be checked for conformance with expectations.

5.5 Reporting Services: ▪▪ An important function of our role as the Property Manager is to prepare and submit monthly reports

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to the Committee and Co-Owners for the overall management of the property. The regular reports will cover the following: 1. Monthly Report which includes a summary of operations.

2. Incident Report.

3. Progress Report.

4. Financial Report.

▪▪ The above will be provided in hard copy on a monthly basis, but can be provided on an ad-hoc basis upon request.

▪▪ Reports and meetings will be arranged periodically to evaluate and assess our performance and service level. Savills ensures to provide you transparency through accurate information and reports monitoring the overall management of the property.

5.6 Miscellaneous Services: ▪▪ Host traditional events, e.g. children’s day, making merit for the building, New Year Party, etc.

▪▪ Provide advice regarding any notices or notification received from government authorities, and to attend meetings with the Juristic Person’s legal advisors, upon the request of the Committee.

▪▪ Monitor changing legislation as it relates to the property sector and to keep the owner reasonably informed of such changes. Also, ensure that the property is complying with legislation at all times.

▪▪ Landlord Services: If Co-Owners wish to lease their units, the Managing Agent can provide letting and tenancy management services as well as coordinate pre-letting preparation via a separate agreement between the Managing Agent and the Co-Owner.

▪▪ Agency Services: If Co-Owners wish to sell their units, the Managing Agent can provide agency services as well as co-ordinate buyer inspections.

Specialized sub-contractors: maintain a list of specialized sub-contractors for work that CoOwners may wish to undertake inside their own units.

5.7 Customer Satisfaction Program: ▪▪ We will implement a Customer Satisfaction Program which is a combination of mail-out or e-quarterly surveys and a customer satisfaction

© Copyright Savill 2016

questionnaire with follow up calls. This method gives us the ability to measure clients satisfaction linked to best practices.

▪▪ The Customer Satisfaction Survey results willbe submitted to you on request. for Security, Maintenance and Cleaning.

6. Engineering Process Management 6.1 Planned (Preventative) Maintenance: ▪▪ It is critical to limit any unplanned downtime and loss of system operation which may result in data loss, equipment breakdown, interruption of key operations.

▪▪ We will conduct a monitoring and control program (Planned Maintenance) on a routine basis, carried out by the Technical Supervisor and the Technicians reporting to the Building Manager in strict accordance with our procedures.

▪▪ Examine and monitor all works in relation to the planned maintenance of machinery, electricity, air-conditioning, sanitation, fire alarm and fire protection at the property. Prepare regular planned maintenance schedules for all equipment.

6.2 Corrective (Routine) Maintenance: ▪▪ We will handle the majority of the needs for routine maintenance and monitor the up-keep of the common area and facilities.

▪▪ The advantage of our relationships with some wellknown companies in Bangkok providing all types of maintenance expertise and timely support.

▪▪ Our on-site technical team will comprise a Technician Supervisor aspects including air conditioning plant; and several technical staff members.

▪▪ Provide support from an engineer and projects manager who will give the building a strong technical support team to service all its normal, and emergency technical requirements at all times.

▪▪ Our Technical Supervisor will assist or tender out improvement works as required. We will call for a number of comparable quotations from reputable contractors with proven work records to ensure the best quality of work at all times.

▪▪ Selection and monitoring of all external contractors.

© Copyright Savill 2016

▪▪ Keep records of extra works and arrange time schedules for maintenance and renovation.

▪▪ Monitor all day-to-day repairs performed by Building Technicians and by external contractors.

▪▪ Technicians log book.

▪▪ Work Order Summary Management.

▪▪ Energy Management: Consumption records, auditing and energy saving measures.

▪▪ Guide with power use savings at the Property, in compliance with laws where appropriate ▪▪ Review innovative ideas to save on energy consumption such as by using energy efficient materials e.g. Energy saving bulbs, controll the operating hours of lighting and monitoring the power and load factor closely.

▪▪ Inventory: Control, distribution and minimum stock.

▪▪ Equipment History: maintenance, replacement and purchase.

▪▪ Annual Budget and Building Survey: Including recommendations for upgrading improvements and renovations.

▪▪ An in-depth annual building survey including the analysis of building, plus ideas and recommendations for improvements to the property. Excluding the annual building Inspection which is an expense of the employer.

7. Within Unit Maintenance ▪▪ For repair and maintenance within coowner units, our technicians will handle only general maintenance which is urgent and which could potentially create a major problem to the co-owner or to the common area.

▪▪ Maintenance work within unit’s excludes The maintenance inside units, excludes furniture installation, furniture repairing, moving furniture in the unit, electrical system replacing, moving or installing A/C systems, repairing water systems, painting or other maintenance works.

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Our vision is to become the real estate adviser of choice in our selected markets. We do not want to be the biggest, just the best.

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Š Copyright Savill 2016

6.0

OPERATION STAFF Management and Operations Staff The Palm Wongamat Beach will pay monthly in advance the total gross cost plus VAT of the staff cost from the day the on-site team starts to work for the Property. Estimated gross costs of the management team are detailed overleaf.

Definition: “Staff” means all persons employed by Savills or undertaking work at the Building under the authority of Savills.

“Gross Staff Costs” means all gross costs associated with compensation of staff, including insurance, PIT, holidays, health insurance, business leave, sick leave, annual leave and any other costs payable in relation to employ staff under strict application of the last version of the labour code of Thailand. Gross staff cost excludes all bonus schemes, incentive and other staff income component.

Contract Term We propose an initial term of One (1) year with an option to renew.

Professional Management Fee 1) 1st Year, a Property Management Fee of 115,000.Thai Baht (One Hundred Fifteen Thousand Only) per month (excluding VAT), exclusive of on-site staff cost, payable monthly in advance. This fee will cover all other costs incurred in the operation of the development and subject to applicable government tax and will include the Juristic Person Manager (JPM) Fee.

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Staff Costs The Managing Agent will employ all on-site staff. The Employer agrees to pay staff costs of all on-site staff (“Monthly Staff Fee”), in advance of the month in which the services were provided.

Staff Salaries will be subject to a five (5) % increase by the 1st January each year to reflect increases in salaries. Such increase shall however be subject to approval from the Employer.

Number of staff (as indicated in the table below) can be adjusted during the Agreement period by mutual agreement between the Managing Agent and the Employer. Any such adjustments must be documented in the meeting minutes for the Committee meeting where such adjustments were approved.

If payment is made after the said period, the employer agrees to pay a late payment fee of one point five (1.5) % per month of the overdue payment, until the Managing Agent receives the Monthly Management Fee and Monthly Staff Fee with the late payment fee in the full amount.

Please note that Savills have stated the market rates for the positions above, although staff cost will be at actual salary.

Please note that Savills has recommend that a total of four (4) technicians, including one (1) Technician Supervisor and three (3) Technicians as this effectively covers a full 24 hour working day, seven (7) days a week as it provides enough cover for days off and the staff are working as per the Labour Law.

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No

Position

Number

Market Rates

1

Building Manager

1

45,000

2

Admin & Finance Officer

1

18,000

3

GSA

1

18,000

4

Technical Supervisor

1

20,000

5

Technician

3

14,000

Total # Staff

8

For the position of Building Manager, transfers or dismissals shall be discussed with the Employer for approval prior to such changes being implemented. If the staff failed or neglected to perform their duties, the Employer may request a replacement. The Managing Agent reserves the right to replace any staffs that causes any problem in the Property that may reflect the operation and management of the Managing Agent. Such replacement shall take place upon the mutual agreement between the Employer and the Managing Agent. Further, if any staff member(s) is requested to temporarily assist at any other Savills property, such temporary assignments must be approved in advance by the Employer.

The Employer agrees to pay the Managing Agent on a monthly basis an amount equal to the following categories of actual unburdened staff costs on a strictly ‘as incurred’ basis:

members including Grandparents, Wedding Gift for Staff, Annual Medical Check-up for Staff and Medical Insurance, etc., but not including any costs related to Annual Bonus, Overtime Charges and Provident Fund and items listed in section C below.

C. The Employer agrees to pay Managing Agent on an “as incurred” basis for Managing Agents’ Staff at Property as following costs occur throughout the Agreement period: • Temporary Staff at actual costs to fill in for any Staff person on maternity leave or on longterm illness leave but in no case shall such payments be longer than three (3) months duration.

• Annual Bonus.

• Overtime (OT) Charges to cover staff shortages.

• Provident Fund.

A. Monthly Salary (i.e. actual amount on employee’s monthly pay check before any special Savills originated bonus payments increases). These actual monthly salaries to be verified and approved by the Managing Agent and the Employer in the 4th quarter of each year the Agreement is in effect.

B. Fifteen (15) percent of Item A above for benefits including Training, Mobile Phone Allowances, Social Security, Uniforms, Bank Charges, Funeral Allowance for Staff and their immediate family

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© Copyright Savill 2016

7.0

PROPOSAL VALIDITY

T

his document is a proposal with a validity of three (3) months. It is made to provide you with a general

understanding of our management methods and the costs associated. Savills is always open for discussion and negotiation with you as required.

We would be delighted to provide references for our current luxury residential juristic condominium portfolio and commercial portfolio if requested.

We believe this proposal offers to both our organisations a solid groundwork for further discussions and we remain confident in our capacity as a result of our reputation within the luxury residential and commercial sector together with our local experience, flexibility, transparency and best management practice in Thailand.

Mark Vinton Director Property Management For and on Behalf of Savills (Thailand) Limited

Š Copyright Savill 2016

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Appendix I:

Savills Track Record

Appendix II:

Award Winning, International Recognition

Appendix III: Meet the Team

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Appendix I: Savills Track Record

W

e have had 25 years of invaluable local experience for the needs, expectations and culture in relation to the management of real estate and we feel confident to take on this instruction. Our management portfolio is one of the largest in Bangkok. We are currently the sole managing agents for approximately 40 Buildings in Bangkok. Some well-known residential and commercial clients within our portfolio are shown below:

Government Housing Bank, Bangkok

▪ Property Management commenced in 2007 ▪ 3 Buildings

CTI Tower, Bangkok

▪ Property Management commenced in 1994 ▪ 32 storey office tower ▪ 56,150 sqm.

Seng Thong Thani, Bangkok

▪ Property Management commenced in 1995 ▪ 38 storey office tower ▪ 75,156 sqm.

JC Kevin, Bangkok

▪ Property Management commenced in 2000 ▪ 1 Building, 29 Floors ▪ 15,386.60 sqm.

MU Tower, Bangkok

▪ Property Management commenced in 2010 ▪ 1 Building, 26 Floors

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SAVILLS.CO.TH

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Appendix I:

Appendix I:

Savills Track Record

Savills Track Record

Northpoint, Pattaya

▪ Property Management commenced in 2009 ▪ 2 Buildings, 54 and 46 Floors ▪ 376 Condominium Units

The Royal Saladaeng, Bangkok ▪ Property Management commenced in 2007 ▪ 1 Building, 29 Floors ▪ 71 Condominium Units

The Lakes, Bangkok

▪ Property Management commenced in 2007 ▪ 1 Building, 30 Floors ▪ 170 Condominium Units

Northshore, Pattaya

▪ Property Management commenced in 2012 ▪ 2 Buildings, 29 and 24 Floors ▪ 187 Condominium Units

Belle Avenue 1, Bangkok ▪ Property Management commenced in 2012 ▪ 4 Buildings, 36, 27, 43 and 34 Floors ▪ 1,002 Condominium Units ▪ 2 Retails

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SAVILLS.CO.TH

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Appendix I: Savills Track Record

The St. Regis Bangkok

▪ Property Management commenced in xxxx ▪ x Buildings, xx Floors ▪ xxxx Condominium Units

Fairview Tower, Bangkok ▪ Property Management commenced in 1995 ▪ 1 Building, 27 Floors ▪ 54 Condominium Units

The Lofts Yennakart, Bangkok

▪ Property Management commenced in 2013 ▪ 2 Buildings, 18 Floors ▪ 176 Condominium Units

The Oleander, Bangkok

▪ Property Management commenced in 2007 ▪ 1 Building, 27 Floors ▪ 78 Condominium Units

Saladang Residences

▪ Property Management commenced in xxxx ▪ x Buildings, xx Floors ▪ xxxx Condominium Units

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SAVILLS.CO.TH

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Appendix II:

Award Winning, International Recognition

Investors in People Gold 2013 Savills Property Management won the 2013 gold award from Investors in People

Thailand Property Awards Best Agent 2011, 2012 & 2013

Estates Gazette Property Advisor of the Year 2013 Savills won the accolade for Residential Property Advisor of the year.

Asia Pacific Property Awards Winner 2014-15 Best Real Estate Agency, Best Real Estate Agency Mktg, Best Property Consultancy Website, Best Property Consultancy Mktg Highly Commended Lettings Agency, Highly Commended Property Consultancy

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SAVILLS.CO.TH

Residential Sales Agency of the Year 2013 Awarded UK sales agency of the year at Property Week’s annual Resi Awards

UK Business Superbrand 2014.

The leading UK real estate Superbrand for 6th

Š Copyright Savill 2016

Appendix III: Meet the Team

The Savills team for this project will work closely alongside you and ensure the provision of our advisory services in a timely and professional manner.

Profile Mark has more than 10 years’ real estate experience, all of which have been in Thailand and he specializes in Property Management services.

He has been with Savills in Bangkok for more than five years and has experience in all fields of property management.

Mark was with Dhevatara (Residential Developments in Koh Samui) for four years as Business Development Manager, based in Bangkok prior to moving to Savills in 2010 as Senior Property Manager.

Mark Vinton

Director, Property Management

Mark earlier successfully managed the project development for one of the most significant residential developments in Koh Samui with international marketing exhibitions organized in Hong Kong, Moscow, Dubai, and the UK. He also worked closely with all parties during the design and construction of the residential developments and with the defects rectification and on-going management, maintenance, staffing and leasing of the properties.

Profile After graduating from Ecole Hoteliere de Lausanne in Switzerland, and with four subsequence years experience in the hospitality industry on various continents, Pierre joined the Assets services department of CBRE Bangkok in 2006.

Pierre supervises the management of a large portfolio of Grade A properties in Bangkok. Following his performance and his 100% client’s retention within his portfolio, he was later assigned to CBRE (Cambodia), as to set up and run the Assets Department.

Pierre Bencherite

Associate Director, Property Management

He was recruited in 2011 by the world leading company in Food Services, Sodexo, who was also providing services related to Asset Management.

He was in charge of the first Integrated Facility Management program set on the company’s largest site in South East Asia. He was the head of operations of a team comprising of 300 staff and assisted his client through numerous challenges to recover after the devastating October 2011’s flood.

Pierre joined Savills (Thailand) in 2014 to with the property management team in reaching our goal as leaders in the local market for Assets and Property Management.

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Appendix III: Meet the Team

Profile Sathaporn has more than 20 years experience in management engineering system, control and responsibilities in preventive and maintenance such as electricity, plumbing and air conditioning including energy savings planning to reduce the cost and expenses in building management.

He has been with Savills more than five years.

Sathaporn Chanthong Engineering Manager

Sathaporn was with Kensi Denki & Consultant Co., Ltd. for seven years as an Engineer. He worked at V S Ratchada Furniture Co., Ltd. as Assistant Engineering Manager in engineering system of sub contractor for supervising electricity and air condition system more than eight years prior to moving to Savills.

Sathaporn has successfully managed the Engineering Department in control electricity, plumbing, air condition including various facilities and energy saving. He has engineering license in Electrical Power ( .33666).

Profile Mark has worked in real estate in Thailand for 10 years and is currently responsible in leading the Savills property management business within Pattaya and along the Eastern Seaboard. Furthermore Mark is responsible for developing and managing a team specializing in residential sales and leasing throughout the Eastern Seaboard, ensuring Savills provide a one stop service for property owners and developers.

Mark Bowling

Associate Director, Head of Eastern Seaboard Office

Prior to joining Savills, Mark spent over six years as Associate Director with Colliers International at their Pattaya office, successfully leading them to three consecutive wins as Best Agent (Eastern Seaboard) at the coveted Thailand Property Awards in 2010, 2012 and 2013. Mark was also awarded a Colliers International Award of Excellence as an Outstanding Achiever in 2011.

Mark’s knowledge and impeccable reputation within the Eastern Seaboard business community is second to none. He is also currently serving as Chairman of the British Chamber of Commerce Thailand (BCCT), Eastern Seaboard and as regional panel judge for the Thailand Property Awards.

Prior to joining Colliers Mark worked for a local property developer in Pattaya as Sales Manager and was responsible for the sales and marketing of six projects in the Pattaya and Jomtien area. Mark has held a successful career in international sales and marketing for over 25 years both in the United Kingdom and Thailand.

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contact us Savills (Thailand) Limited 26/F Abdulrahim Place, 990 Rama IV Road Silom, Bangrak, Bangkok 10500, Thailand Telephone: 0-2636-0300 Facsimile: 0-2636-0339 www.savills.co.th

disclaimer Subject to Contract: This document is prepared by Savills for information only.

Whilst reasonable care has been exercised in preparing this document, it is subject to change and these particulars do not constitute, nor constitute part of, an offer or contract; interested parties should not rely on the statements or representations of fact but must satisfy themselves by inspection or otherwise as to the accuracy. No person in the employment of the agent or the agent’s principal has any authority to make any representations or warranties whatsoever in relation to these particulars and Savills cannot be held responsible for any liability whatsoever or for any loss howsoever arising from or in reliance upon the whole or any part of the contents of this document.

Confidential information This proposal is the confidential information of Savills; is strictly for the intended recipient and must not be disclosed to any other party without the prior written consent of Savills.

Copyright This proposal is copyright material owned by Savills (Thailand) Limited and related entities. Permission to use any part of this proposal must be sought directly from Savills (Thailand) Limited or its related entities. If permission is given, it will be subject to a requirement that the copyright owners name and interest is acknowledged when reproducing the whole or part of any copyright material.

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