2018-2019 Wisconsin Union Strategic Initiatives

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Strategic Intiatives

Lead Be the leading provider of open and accessible high quality facilities, magnetic programs and services for all members of our community. • Grow free arts programming on the Terrace • Pilot and evaluate new integrated program experiences • Actively support the Hoofers Marina Campaign • Create and promote group experiences • Implement technologies to improve and ease administrative functions

STAFFING-ORIENTED

MISSION-DRIVEN

2018-2019

Top Employer Create an environment where the Wisconsin Union is the coveted employer on campus at all levels of employment classifications. • Create personal professional staff development plans for Wheelhouse staff • Increase student employee participation in Willis L. Jones Leadership Center Excellence program • Revamp student employee recruitment • Develop a welcoming program in Catering for international students

Foster Ownership

• Provide opportunity for student employees to initiate experimental improvement projects in the facilities operations and production areas

Foster a true sense of ownership amongst all Union users, especially UW-Madison students and Wisconsin Union Members. • Establish a 100th Anniversary Concert Series Advisory Committee • Enhance the value of Union membership though member input and data

• Increase awareness of Union Membership value for UWMadison students and faculty, staff • Create a Union-based inclusion study that is integrated with other campus initiatives

Build Community Be a relevant and active builder of a strong, engaged and inclusive community on the UW-Madison campus and beyond. • Develop program partnerships that enhance Union strengths. • Raise awareness of student leadership opportunities • Develop campaign to connect Dining Services purchases as support for the Union mission • Pilot new diversified food offerings • Grow Winter Carnival event through partnerships between committees, clubs and local community • Create community nights for non-members and implement virtual events to expand engagement • Expand equity, diversity and inclusion engagement efforts

STRATEGIC THINKING

CONTINUOUS IMPROVEMENT

• Award Life Memberships to student Employees of the Month

Focus on Quality Maximize our quality of service and efficiencies in working towards these aspirations. • Fully implement Audience View software in the Wisconsin Union Theater Box Office • Bring additional environmentally conscious practices to Wheelhouse Studios to engage Studio users in more purposeful art making • Enhance green cleaning and waste reduction programs • Evaluate implementation of ReQlogic via user feedback by October 2018 • Develop high-level reliability service standards for Tech Maintenance


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