Dear Wisconsin Union Guest, Welcome to the Wisconsin Union Hotel. On behalf of the staff and management of our hotel, we wish you an enjoyable visit and a memorable stay. We are happy to offer you our best hospitality and delighted you have chosen the Wisconsin Union Hotel. The Wisconsin Union Hotel provides personalized services and customized amenities to cater to each guest’s business or leisure needs. Our boutique hotel features state of the art accommodations and a prime location for every occasion that will bring you to the heart of Madison. We strive to reduce our environmental footprint through our numerous eco-friendly initiatives and options to make your stay enjoyable and guilt-free. Our staff is dedicated and committed to providing you unparalleled service. We are devoted to meeting your needs as well as exceeding your expectations. Again, thank you for staying with us and we look forward to being of service. Sincerely, The Staff and Management Wisconsin Union Hotel If you need assistance, simply press 0 on the phone in your room to reach the front desk attendant.
Eco-Friendly Initiatives
The Wisconsin Union Hotel is committed to reducing our impact on the environment; eco-friendly initiatives include: • All guestroom furniture (headboards, bedside tables, TV console) sourced from regional manufacturer—Dubois Wood Products—located less than 500 miles from the hotel • Individual thermostat control • Key activated, motion-sensing lighting system
• Towel and linen reuse program • In-room recycling bins • Hotel-wide recycling program • Healthy high performance cleaning program using sustainable and EHP Covid approved cleaning products
• Water efficient fixtures • Shampoo, conditioner and body wash dispensers in bathrooms eliminate the use of bottles
Future Initiatives We continue to work on ways to protect our environment through our products and services. The Wisconsin Union Hotel contributes to the Union South’s goal to maintain a Gold LEED sustainability rating.
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Please contact the Front Desk for use of a bell cart, assistance with your luggage, or to check your luggage at the desk.
Business Center Our Staff can assist with small printing jobs free of charge.
Services and Amenities
Bell Services
Billing
For settlement of your account, we accept American Express, Discover, MasterCard, Visa, or cash. Our Front Desk can assist you with your account at any time.
Check-Out
Check-out time is 11:00 am. To arrange for a later check-out, please contact the Front Desk; arrangements may be made based on availability. Express check-out folio previews will be delivered under your door by 4:00 am. To adjust and receive a final copy of your folio, please stop by the Front Desk.
Coffee
Each room features a Keurig Single-Cup Coffee Maker and a selection of regular, decaf, and tea packets. If you would like further refills, please contact the Front Desk to have more sent to your room.
Concierge
Please contact our Front Desk associates for information on local area attractions and events, as well as restaurant recommendations and reservations.
Convenience Items
We provide individually packaged amenity items and are happy to deliver them at any time outside your door. They include: • Toothbrush • Toothpaste • Comb • Razor • Shaving Cream
Emergencies
Please contact the Hotel Front Desk for 24-hour emergency assistance. Please refer to the “Safety and Security” section of this directory for further assistance.
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Services and Amenities
Fitness Center The Fitness Center is open from 6 AM-10 PM in room 531.
Guest Room Features & Amenities • 310 thread count sheets • Plush bedding - Simmons Mattress EverNU mattress top • Custom crafted furniture and headboard • Work desk with ergonomic chair • Complimentary, high-speed wireless Internet • Individual thermostat control and circulation system • Spa inspired, full-tile bathroom with oversized shower head • Eco-friendly bath amenities • 42” Flat panel, high definition LCD televisions • In-room KEURIG coffee/tea maker • Organic coffee and tea • Mini fridge and microwave
Housekeeping
Stay-over service is provided by request only between 8 AM and 3 PM, and only when guests are not in the room. We are happy to bring additional towels & toiletries to your room by request. Please note: if your sleep-sign is displayed, your room will be passed over.
Ice & Vending
Ice & vending machines are available on the 4th and 5th floors. They are located near the high-numbered rooms.
WiFi Access
You will need to create a guest login for UWNET • Select UWNet WiFi • Create a guest account • Provide your name and email address • Accept terms of use • Click “Create Guest Account” For assistance contact the Front Desk.
Iron and Ironing Board 4
An iron and ironing board are provided in every room and are located in the closet.
Your phone is equipped with a voice mail system. The message light will be lit when you have messages. Press the red flashing light to retrieve your messages.
Parking
One parking permit is included with each reservation; this does not include accommodations receiving the state or government rate. A parking pass is provided at check-in if guest has a vehicle. Depending on availability, additional parking passes may be purchased for $18/day for any additional vehicles, on non-special-event days.
Services and Amenities
Messages
Restaurants & Onsite Dining
Visit union.wisc.edu/dine for locations and menus.
Gift Shop
Badger Market, our gift shop/convenience store, is located on the 1st floor. It is open daily and caries a variety of Union and Badger apparel, sandwiches, snacks, microwavable items and convenience items. Terrace Store, our online gift shop, carries an extended assortment of Wisconsin Union and Terrace gifts. Shop terracestore.union.wisc.edu.
Rollaway Beds
Rollaway beds and cribs may be provided on request depending if the room dimensions permit. These may be requested by contacting the Front Desk or when making future reservations. If a rollaway is requested, there will be an additional charge of $15/night.
Room Furnishings Available for Purchasing
Select items may be purchased at the Front Desk or at terracestore.com • UW Crest Pillow - Gold
$69.00
• “On Wisconsin” Bolster - Red
$99.00
• Plush Wisconsin Union Hotel Robe
$75.00
• Red & Black Wisconsin Union Hotel Coffee Mug
$6.00
Safe Deposit Boxes
Safe deposit boxes are available at no charge through the Front Desk. The Hotel is not responsible for items not secured in a safe deposit box.
Campus Event Services
For group accommodations, or for assistance in planning your next meeting or function, contact Campus Event Services at (608) 262-2511.
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Telephone Information
Wake-up Services
An alarm clock radio is located on the nightstand in your room; otherwise, wake-up calls may also be requested through the Front Desk.
Telephone Dialing Information Room to Room
Touch 7+Room Number
Local Calls Complimentary
Touch 8+number
Long Distance Calls Calls are billed at $2, plus $1 per minute plus a 50% Hotel Surcharge and applicable taxes.
Touch 8+1+area code+number
Directory Assistance Charge of $1 is applied
Touch 8+411
Toll-free Calls (800, 888 and 877 Calls) Charge of $1 is applied
Touch 8+1+area code+number
International Calls Touch 8+011+country code+number Calls are billed at $2, plus $3 per minute plus a 50% Hotel Surcharge and applicable taxes. Operator Assisted Calls Touch 8+0+area code+number Calls are billed at AT&T operator-assisted day rates plus a 50% Hotel surcharge and applicable taxes.
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When you check in: • Find the fire exits in your corridor, and make sure they are not locked or blocked. Count the doorways and examine other features between your room and the exit so that you can find your way out in an emergency.
Fire Procedures
Fire Procedures
• Learn the layout of your room and know how to unlock your door in the dark. • Put your room key close to where you sleep so you can find it easily. You will need the key to get back into your room if smoke or fire blocks your exit.
If the room door is not hot or there is no smoke in the hall: • Check if the hall is clear of smoke. If it is clear, it is probably safe to leave your room. Collect your key, close the door securely behind you and walk to the exit. • Walk down to the ground level holding onto the handrail to protect yourself from being knocked down by someone in a panic. If you encounter smoke or fire on a lower level, turn around and walk up to cleaner air, go to the roof if it is accessible or use another exit.
If the room door is hot or there is smoke in the hall: • Do not panic. You can stay in your room and still survive a fire. • Fill the shower with water for wetting towels, sheets, etc. The shower water might also be needed for cooling down the walls. An ice bucket or wastebasket can be used for bailing water. • Seal the door from smoke with wet paper towels, cloth towels, tissues, sheets, etc. Cover or block vents, too. • In spite of your efforts, if smoke still enters your room, make a tent over your head with a blanket or sheet at a slightly opened window and breathe air that is free of smoke. If the windows do not open, you may have to break one out with a chair or drawer, but only do this as a last resort. If smoke can enter your room from outside the window, do not break or open it. Once you break the window, you will not be able to close it.
If a fire starts in your room: • Evacuate your room immediately. Collect your key and close the door securely. • Sound the fire alarm nearest to your room door and notify your neighbors as you leave.
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Madison Area Dining, Shopping, Events, Activities, Airlines, & Transportation
MADISON AREA DINING, SHOPPING, EVENTS & ACTIVITIES: Destination Madison has a number of recommendations See visitmadison.com AIRLINES Dane County Regional Airport
4000 International Lane | (608) 246-3380 Airport terminal and main checkpoint open daily at 4am. Airlines advise arriving 90 minutes before departure.
TAXIS & PUBLIC TRANSPORTATION
CAR RENTAL
Union Cab
4000 International Lane | (608) 242-2442
(608) 242-2000 www.unioncab.com
Budget Car Rental
332 W Johnson St | (608) 251-2181
Badger Bus
Service to downtown Milwaukee (877) 292-8259 www.badgerbus.com
Madison Metro
Extensive bus service in Madison and neighboring communities Middleton, Fitchburg and Verona. (608) 266-4466 www.cityofmadison.com/metro
Megabus
Service to Minneapolis, MN (877) 462-6342 us.megabus.com
Van Galder Bus
Service to Minneapolis, MN; Janesville, WI; Rockford, IL; S Beloit, IL; Chicago, IL (Downtown, O’Hare & Midway Airports) (877) 462-6342 www.coachusa.com/vangalder 8
Avis Rent A Car
Enterprise Rent-A-Car
1864 E Washington Ave | (608) 242-5000
Hertz Rent-A-Car
4000 International Lane | (608) 241-3803
National Car Rental
2302 Commercial Ave | (608) 249-5585
Thrifty Car Rental
4000 International Ln, Ste 8 | (608) 661-4940
Thank you again for choosing the Wisconsin Union Hotel!
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