PURSUING GROWTH & GREATNESS 2021 CULTURE BOOK
In June 2021, we unveiled Wireless Vision's new Purpose Statement...
MAKING PEOPLES' LIVES BETTER AS WE PURSUE GROWTH & GREATNESS
When I think about why WV exists...it's about the way we treat people every time and the impact we can make in their lives. It's in the way we treat our employees, the way we connect with our customers, the way we get involved in our communities. That's the purpose and the passion behind WV.
We asked how YOU make peoples' lives better.... I always acknowledge with my team how thankful I am for them and remind them to share how thankful they are for each other. You never know the difference you can make in someone's day just by saying "Thank You."
- CJ YANCEY DSOM, St. Louis North
I aim to help my team grow personally by being there through the challenges life throws at them so they can come out the other side successfully. I want to help them financially so they can afford their first home or brand new car. Most importantly, I help them grow with the company as future leaders at WV.
- walter quiros RSM, Midland & I-84, Idaho
By providing the best service to our customers, I truly believe we make their lives better. They have an awesome team of individuals that they can come see for any of their wireless needs, and most of our customers genuinely love coming to see us, whether it's for help with their phone or just to say hello!
- adam rothstein RSM, Race Track, Orlando
I am the support along the journey for my team, using my failures and lessons learned to fuel the success of my peers. I try to model what it's like to trust the process and get out of your own way. The road is much harder but giving up is NOT AN OPTION!
- Sarah Gomez RSM, Eagan, Minneapolist South
Tales from 'The Dungeon' with WV's First Employee... I’ve been with the company since the very beginning. There were no employees yet, just me and the guys. We started out in the “Dungeon” office. It was in the basement of a small building where Mark & Kevin had offices and Saber worked out of the conference room. I worked in the main part of the office - which had no windows! One of my favorite memories of the Dungeon is the implementation of our first POS/Accounting system with Mark back in 2005. This is not something that either of us had ANY experience with. We had to be on calls on a REBECCA JARBO daily basis with Adele from CellSell. To say that Adele Payroll Manager was annoying would be an understatement. She really got under Mark's skin but it was great quality time that we were able to spend together. The Dungeon is also the first place I ever met Leith, Anthony, Mikey & Brian. When I first met them they were still babies (I’m pretty sure they were all still teenagers). I couldn’t believe that these 4 boys were moving to KC all by themselves to run the first stores, but they killed it. We became very close early on since I was the only other person outside of Saber, Mark & Kevin that they had contact with at the office. I tried to help them out as much as I could. I felt like they were my little brothers and I wanted to make sure they were taken care of.
I did everything at that time, from answering phones and making plane reservations, to daily bookkeeping, ordering supplies and processing payroll...Pretty much anything you can think of!
I started with WV early on because I was already working for Saber in his other business (Fuddruckers). I did some daily bookkeeping and payroll for him at the time. When the guys first started WV, they had no one. When they approached me to help them out at first, I would work part of the time for Fuddruckers and part of the time for WV. After a few months, it was clear that I needed to be working for WV full time. That's when I transitioned over to WV permanently and the rest is history. I can’t believe how far we’ve come. From starting out with a few stores in KC to now over 700 stores (and growing!). I never imagined that the business would be this successful and that I would still be a part of it. I feel like I’ve grown up here with my work family. I started out at WV as a single young woman. Since then, I’ve gotten married, bought a house, had 3 amazing kids and grown up a whole lot.
SME Contest awarded over $13,000 in prizes to our Best in Class RSMs & MEs that provided amazing experiences for their customers.
june
may
march 2020 Vision Club winners announced. WVGYB Detroit event provided over 100 meals and care packages to a community in need!
april
February
January Acquired 70 stores from ATI, expanding to over 625 stores Nationwide!
Acquired 116 stores from WL, expanding to 743 stores! VSales replaced ODOO creating a more efficient sales entry process.
WVGYB St. Louis & Phoenix events provided over 450 care packages for local kids in need!
645+ RAM positions created providing new development opportunities for MEs. WV launched our New Purpose Statement.
Acquired 30 Metro stores and grew WV's Metro locations to 83 stores in 5 states as part of the new WV Metro Division!
december
november
September
2020 Vision Club winners enjoyed a luxury stay at the Phoenician Resort in Scottsdale, AZ!
Acquired 25 stores from SG Wireless, expanding to over 758 stores Nationwide!
october
WVU re-launched for the first time since 2019 providing development opportunities for our elite RSMs & DSOMs.
august
july
WV celebrated another Great Place to Work win! Kronos replaced Workforce & WVGo 2.0 launched creating the best field experience ever in labor & knowledge management!
WVGYB partnered with Kids in Need Foundation to raise over $2000 for teachers & students!
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GROWTH &
greatness
GROWTH & GREATNESS 'Cause we work hard, play hard Loving the hustle Best in class, be honest We stay hungry and humble Mark’s here, his arms up
Assemble the team Saber, Don, and Byrne Y’all know what I mean Hot Tubs with Tubbs Let’s get Simon’s Top Ten Keep it one hundred, fam The fun never ends
CHORUS Making peoples' lives better Pursuing growth and greatness WV is the greatest of places Passion for our people Through and through Yeah, I don’t have to, no, I get to
Yeeeee, yeah you know that Sales pays the bills Time for the chorus So sing along if you will
WV swag That’s the uniform, aye A-players Recognize ‘em every day
Can’t copy the culture A one of a kind You know we come through Yeah, every time
Lil Jon, Chainsmokers Man, this party is stacked Don’t you forget that WV’s got your back
CLICK TO LISTEN!
growth & greatness
Vision Club is where to be Yeah, the best of the best A great and cool place to work You know the rest
IED F I T R ! E N C I A G A S... S E N T GREA
Growth & greatness
1 2 0 2 isitions
u q c a
in 2021, We joined forces with 3 TPR companies and welcomed them into the WV Family!
ATI
wireless lifestyle
sg wireless
70 stores
116 stores
25 stores
with the help of our Leadership Trainers, RSM/DSOM Mentors, and 30 days of hands-on training, the new team members were set up for success with WV and hit the ground running resulting in best in class performance!
#VISIONOFGREATNESS
Growth & Greatness
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2021 was a HUGE year for Growth and Greatness for our people with 980 new job opportunities added this year!
2021
internal promotions of those 980 new roles, 70% were internal promotions, giving our employees an opportunity to Grow with WV!
Monica Arafat
Gary Pope
director of Culture + Brand
director of IT
Josh Grana
Brian Kinaia
Juan Rojas
DOSO - Southern California
DOSO - WV Metro
vp of WV metro
Joel Cochran
Angela Chisholm
Zena Bashi
director of east ops
SR MGR of COmp + benefits
Sr CULTURE + BRAND Specialist
Growth & Greatness
Rob Stapleton VP of sales + Operations
g off a new in k ic k s te a st 5 in 83 Metro stores ed d d a n io is V s th story! This year, Wireles w o r G V W e th in chapter
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As a result of this huge growth in a new retail space, our very own Brian Kinaia was promoted to Director of Sales & Operations for the Metro team, reporting to Juan Rojas, the new VP of WV Metro.
Growth & Greatness
FORTUNE
#11
BEST WORKPLACES IN RETAIL
Featured employee survey comment:
“Yolanda’s video in response to George Floyd made me super proud to work here. I appreciate how much this company promotes equality, inclusion, and diversity.”
Saber was recognized as one of Detroit's Top Most Powerful Business Leaders in 2021... for the 3rd year in a row! Congrats Saber!
our CEO is STILL cooler than yours!
Growth & Greatness
dbusiness Detroit 500
O T S D R O W Y B E V I L
SOME PEOPLE WANT IT TO HAPPEN, SOME WISH IT WOULD HAPPEN, AND OTHERS MAKE IT HAPPEN.
with
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Michael Jordan
"When you're good at something you'll tell everyone. When you're great at something, they'll tell you." Walter Payton
GREATNESS I S A LOT OF SMALL THING S DONE WELL EVERYDAY.
FOR GREATNESS, BELIEVE IN YOURSELF AND
Go Go For For It! It!
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Growth & Greatness
YOU ARE DESTINED
team a s a and l a u ivid d n i n as a g n i n win n o s ness i s u focu b ur o f o pect s a y ver e n i s ult s e r e stry u driv d n i the n i t s he be t e b to e v i r ys st a w l a ner w o n ike a l k n i th
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ve i t i t e comp
After a year-long hiatus, Vision Club returned in style at the luxury Phoenician Resort in Scottsdale, AZ! We celebrated our 2020 A-Players with an EPIC pool party, a special Awards Dinner in the desert, and a few special guests...
CLICK TO WATCH!
BEST IN CLASS
Vision Club is where the best of the best come to Play Hard after they've Worked Hard all year long. Those that make it back again and again are truly elite.
elite winners 3x
Adan Ramirez II Jonathan Ramirez Jovanna Rojo Julia Ramos Lucy Grajeda Mark Johnston Melinda Killmeyer Ricardo Hidalgo Roxana Sanchez Vahdet Salihovic Walter Quiros
4x
Bryan Sodoma Joshua Chapel Michael Pearson Patricia Sandigo
5x David Naas Jimary Marquez Maricela Luna Matthew Smith
6x
Adrian Gonzalez Brian Valle Mauricio Torres
7x
Nathan Bopp
9x
Joe Pennington Whitley Schnelle
day 2
day 3
BEST IN CLASS
jan
feb
nedra allen Property Tax Specialist
mar
jen przybycki
justin mcbride
Lease Supervisor
Asset Protection Auditor
a-player of jul
aug
tony avila Maintenance Technician
sep
rob stolz
shaun mcgowan
Properties Maintenance Coordinator
Talent Acquisition Manager
may
mary shirk HRIS Specialist
BEST IN CLASS
apr
shahriyar chowdhury Sr. Technical Support Analyst
the month oct
megan gilliam Store Development Specialist
nov
dec
angela chisholm
albert lord
Benefits & Compensation Senior Manager
IT Technical Analyst Supervisor
E M S GO!!! O T WAY put the YOU ME S n i ME nd won 0 a $13,00 r e V O prIZeS iN
!
Lauren Juarez BROOKLYN, NY
JAVIER RIVAS SIMi VALLEY, CA
Miguel Leyva Phoenix, AZ
BEST IN CLASS
2021 Quarterly Step challenge Q1 Jason Morgan Amanda Lopez Kevin Arevalo Jeffrey Simon Carter Richter Keisha Gonzalez William Lapene Samantha Gibbs Javier Estrada Joshua Ayala Spencer Tillman
TEAMS:
Polaris Pacers
Chafing the Dream
Schmoperations
Q2 Lucas Castillo Jason Morgan Samantha Gibbs William Lapene Karil Barbieux Renata Hiriart Luis Galvez Janice Farrell-Rawls Katie McCarty Michael Cousins Amanda Lopez Phillip Cano
TEAMS:
Holy Walkamolies
HRgotThis
Step Bro
YOU WIN!
Q3 Anika Mcletchie Ethan Baer Michael Cousins Beth Papp Melissa Harvey Rachel Stevens Kimberly Gilchrist Luis Galvez Luis Reyes Christy Keeling Carmen Pincock Jason Morgan
Q4 Daniel Lopez Samuel Chavez Rupa Amin Alanna Brown Maria Hickey Carmen Pincock William Lapene Luis Reyes Eduardo Ramon Monica Rengifo Tia Sevigney Karil Barbieux
TEAMS: Chaffed Up, Dripped Out! Peru Pantoms Brooklyn's Finest
The BEST IN CLASS program is a monthly recognition program to celebrate the top A-Players in the company!
TOP DOSOs 7x winner!
6x winner!
2x winner!
JOSH FIRESTONE
brendan mcalister
david lopez
click here to visit the best in class recognition page on wvgo!
TOP PERFORMER IN THE COMPANY
#
1
TOP DSOMs 5x winner!
3x winner!
2x winner!
dillon hembree
JOe pennington
marco bisio
I feel very passionate that I'm never going to ask my employees to work harder than I'm willing to work. I always want to lead by example, and really, if I'm asking my employees to go out there, put a bunch of hours in and try to be the best, I want to be a great leader for them, so they look up to me and think, 'Hey, my boss is doing it, I'm willing to do it as well.' - Dillon Hembree
DSOM Phoenix west
BEST IN CLASS
these doso's and dsom's are the best of the best with multiple monthly wins under their belts! congrats, A-Players!
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elp h o t ent m p o l eve d n o ive focus r h t s nitie u m m co & s r e tom s u c r u help o mily a f e r we a k c r ba u o y ve we ha
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Here at WV, we put our money where our hearts are!
"
-Yolanda
Many children are not given the opportunity to see how much value they have and how they can accomplish anything....Here at Wireless Vision, we want to change that! That's why Wireless Vision has been committed to serving the communities in and around our stores since 2013. In 2021, WV proudly helped support programs such as Supply-A-Teacher, Supply-A-Student, VEA, Dollar Club, and many more.
Ronald McDonald House in Phoenix Donated over 150 care packages Lighthouse Event in Detroit Donated 100 meals & 100 care packages Arizona Children’s Association in Phoenix Donated 100 “Just For Me” bags for young children and teens NYC Community Event Donated and planted 60 plant and flowers & Installed a FREE Library stand.
passion for our people
WV's GOT YOUR BACK! FOR REAL!
#WVGYnB WV i Action
CLICK TO WATCH!
Through our partnership with KINF, WV continues to serve our surrounding communities by providing support, resources, and supplies for teachers and students year-round in under-resourced schools.
"It’s our responsibility to make a difference."
-
WV
passion for our people
n o i s i V s s e l e r Wi h t i w s r e n t r a p
BACKPACK DRIVES
8 9 TOTAL BACKPACK DRIVES
PARTICIPATING DISTRICTS
2,670 BACKPACKS FILLED WITH SUPPLIES
passion for our people
WV is committed to helping youth reach their full potential and achieve their dreams
"VEA is a powerful program that instills belief for these kids to accomplish anything!”
– Saber Ammori, CEO
Successful!
In 2021, WV awarded over $20K to 10 students via the VEA Program!
1st Place $7,500 2nd Place $5,000 3rd Place $3,000 4th Place $2,000
empower your vision
All other students were surprised with a $1,000 scholarship check for participating in the program!
passion for our people
We believe that every child deserves to have an equal education. Partnering with local organizations such as The Chaldean Foundation helps us support local youths and inspire and prepare high school students to be
DOLLAR Want a chance to help make a difference by funding WV approved charitable organizations, as well as our own employees? Be part of the club and JOIN in the WVGYB movement CLICK HERE TO MAKE A DIFFERENCE
$5,400! back is " Giving what we do!
Thank you for all the support and contributions this year! Don Klacking, CFO
passion for our people
2021 Dollar Club donations totaled over
VALUES IN ACTION I was promoted to Central Region Field Sales Trainer and had an in person visit scheduled with my new leaders to officially welcome me to the team. This visit happened to fall on the same day as my birthday but, without hesitation, I was already getting the day planned and organized to host our guests. I was anxious to spend the day with my new leaders and excited to show them the progress of our MLCM locations in STL. When we met up with all the DSOM's and Ed at our MLCM location I was surprised to walk into balloons, cake and all the excitement around celebrating my promotion as well as my birthday! Ed has never failed to show up.... his support, thoughtfulness, and the way he cares for his people personally and professional is unlike anything I have seen in a leader.
When I think of WV culture I think of Ed... He has a passion for his people, and he makes you feel like you matter.
- Katie Fullmer Field Sales trainer
- Jennifer Przybycki Lease Supervisor
passion for our people
During the beginning of the pandemic, the office was very quiet with everyone working from home, but one particular day Byrne Doyle happened to be in, which gave an opportunity to chat. As we talked, I noticed all of his Pittsburgh Hockey Memorabilia, upon which I asked if he was a Pittsburgh Steelers fan because my 10 year old son LOVES the Steelers. I told Byrne all about my son, how he loves football, his favorite players, and how he'll watch Steeler highlight reels on YouTube, not to mention his dedicated TikTok fan account for the Steelers (over 3000 followers). My son Ben is even named after Ben Roethlisberger! Without skipping a beat, Byrne said he had season tickets he'd love to share with me so I can take my son to his first Steelers game. He even asked for his TikTok account name so he could follow him as well. Fast forward a year and half later with fans able to attend the games, I was able to take my son to his first Sunday Night Football game in Pittsburgh to see the Steelers take on Seattle Seahawks. To say my son was beyond excited is an understatement! The kindness and generosity Byrne has shown me and my son is something I could never repay. To make memories with your child, especially ones that are so precious and passionate to them, is absolutely priceless to a parent. Thank you, Byrne!
Don asked me what I was doing for the weekend and I told him that I was going camping for the first time ever. I asked him what type of tent he had because I needed to buy a tent and if Don owns something, you know it's only the best of the best. Instead, he offered to lend me his tent. Although I initially declined because I didn't want to potentially damage his belongings, he was adamant about it being okay. He brought me the tent the next day, some tarps, and even a chair.
The tent looked like it was in perfect condition. The material was made of something fancy so that if it rains, it would stay extra dry, it looked almost heated. It looked like it was going to open 30 feet wide and 20 feet high. It looked like it had ample room for a big bed, tv, and even a chandelier. I could've made this tent my permanent home.
Unfortunately it rained the day I was planning on going so I couldn't use the tent, but overall, I felt very privileged to be allowed to use something Don owned.
Thank you Don!
- Moha Deb SR Reporting Analyst
I was traveling with Collette Charboneau from our L&D Team, who was great at reassuring me that everything would be OK. We were picked up at the airport by the NE DOSO Lawrence Dawood, and made our way to our first store visit. During this time I was glued to my phone, communicating via text with my step daughter getting updates about my husband and his condition, and the series of tests he was undergoing to uncover the issue. During our store visits, I tried my best to stay focused. It was very difficult to not be distracted by updates about my husband, and I was comforted by Lawrence, Collette, and DSOM Lenny, who were doing their best to ease my mind. During lunch, I received news that my husband was being transported by ambulance to the hospital and would likely require emergency surgery. I shared the news with the team that I was with, I called my boss, the VP of HR, Yolanda Royall-Williams to inform her that I unfortunately needed to return home after only being in NY for 3 hours. What happened next I will never forget! Lawrence immediately arranged for my flight back home, Collette activated to cancel my hotel, the level of care and concern that was shown to me by this group was beyond amazing! The comforting words from Yolanda, the level of understanding for the situation and the actions taken to make sure I was taken care of in order to get back home to be with my husband I am beyond grateful for! I received messages from my team, my peers, the NY team after I returned home, all checking on me, as well as my husband. This is truly the definition of culture!! Thank you WV for going above and beyond in showing Passion for People! P.S. After 5 days in the hospital and a few non-surgical treatments my husband was able to come home and has since recovered. I still to this day have co-workers asking about him. I love this extended WV family!
- Janice Farrell-Rawlins field director of people + engagement
passion for our people
I often travel to different parts of the country to spend time in stores with our Field Leadership team. Recently, I planned a field visit to NY. Whenever I travel, I keep in touch with my husband so that he knows I'm safe. He always responds to my messages but when I landed, I noticed that my messages had gone unanswered. Needless to say, I was really worried. When I finally I reached my husband, he told me he was experiencing significant abdominal pain, and was not doing well. My step daughter agreed to drive to our home to check on him and take him to the emergency room to get checked out. This was not the way I had planned to start my trip.
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YOU SPOKE...
9 7
Listening Sessions with 53 RSMs
Vision Vibe Surveys
with newly acquired employees
2 Real Talk Sessions 9
Engagement Surveys
Great Place to Work & Detroit Cool Places
5 Corporate, 4 Field
introduced the RAM program, creating career opportunities for hundreds of Mobile Experts & providing additional support and balance for RSMs piloted a “Mobile, Mobile Associate” as a shared resource to float between designated stores in a small geographical area provided additional training regarding the selection and hiring processes are piloting a training bonus as a result of listening session feedback
...WE LISTENED!
BE HONEST BE HUMBLE
Thanks to your feedback, we:
2021 EMPLOYEE COUNCIL Thanks to our amazing Employee Council for coming up with exciting new ways to Raise the Bar for our Corporate Employees!
Derek Casagrande Jian Haddad Justin McBride Logan Noffsinger Maria Hickey Nedra Allen Sarah Coleman Rupa Amin Rob Stolz Zena Bashi Katie McCarty
A-Player of the Month Corporate Leaderboard OPEX Savings WV Gives Thanks Initiative Health & Wellness Initiatives Corporate Team Building Happy Hours & Lunches Spirit Week Bring Your Kid to Work Day
BE HONEST BE HUMBLE
Some of the initiatives from this year’s council:
A winning culture can be driven with honesty and integrity. We strive to be the best at what we do, and doing things the right way will always lead to a successful business… Integrity at all costs!
adam stratton DSOM, Eastern Washington
DSOM, Central California
Be Honest, Be Humble means to always lead with integrity in everything that you do, staying committed to your growth, and not getting discouraged when failing or learning something new.
BE HONEST BE HUMBLE
Julia ramos
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"I loved the energy from both trainers. They made this experience not only enjoyable but forever memorable. The information was clear. Given in a way that was easy to understand and follow."
"Overall, I could easily say it was the best workplace training that I've ever received, and when you consider that it was done virtually, that's impressive. Fun, engaging, and informative."
When As ked wha t their fa vorite part of tr was, 85% aining o Hires an f New s "my Trai wered Environ ner, The men the con t, and tent"!
"The class was phenomenal. it really made me understand the job a lot more. the classes were really engaging and fun and it did not feel like work."
I've never attended a training with more engaged leaders. they kept us hyped like a couple of DJ's while keeping us engaged and learning. Mad props, would love to learn how to be a trainer like that some day.
stay hungry love the hustle
d eat an the r g e r ers we l apart of d n i a r t e e The e me fe . They engag as d a m y reall a new hire make this s s o team a their best t n-boring a e o d r and di ional and n I'm even mo f ! s o profes . Great job am because le te ht possib to join the they broug y d excite azing energ ining ! the am to this tra
ION T A T N IE R O E IR H W CORPORATE NE
"Our Corporate Onboarding Program now includes a live (in-person or virtual) orientation session for all new hire corporate employees! Orientation is a great time for them to get to know us, learn about WV and what our different corporate teams do, and provide a preview of their first few weeks in role. We also use this time to share the tools, resources, and best practices that will help them learn and succeed at WV all while having a great new hire experience!" - Collette Charboneau
Sr. Manager, Leadership Development & Design
stay hungry love the hustle "It’s been a huge passion of mine to work on a project that is all about our corporate team. Creating something to showcase the wonderful group of people we GET to work with everyday at the office and the culture we want to continue to blossom at the office. Developing a Corporate Onboarding Program has created more consistency while bridging relationships amongst the different corporate departments!" - Katie McCarty
Field Manager of People & Engagement
ram essentials! In 2021, Retail Associate Manger (RAM) roles were made available in every single location for the first time in WV history!
That's 770+ new opportunities for growth & development! "To set the new RAM team up for success, we took every single new leader through the RAM Essentials! program which taught them how to be better coaches, both on and off the sales floor, effectively drive individual and team performance, and maintain operational excellence in their stores; all while having serious fun!"
- Sarah Coleman WV Content Delivery and Design Manager RAM Essentials! Lead Trainer
Leadership training was very helpful in my experience. I think our training helped me ease my nerves & set me up on what to expect in the new role as a leader. I learned a lot from training; everything from operations all the way to coaching. Attending has helped me be successful in my current role because it taught me how to go about coaching, being a leader, setting expectations & most importantly have fun and balance everything.
- Jenifer Banuelos RAM 1 Ventura, CA
"I needed to learn more about coaching and these trainings helped me a lot."
- Anahita Abolghasemi RAM 2 Ventura, CA "The RAM Essentials leadership training helped me become a better leader; both inside the store and in my personal life." - Faith Potter Interim RAM Space Coast, FL
What I enjoyed about the RAM Essentials Class is that the trainer, Sarah, was so upbeat and fun! She made the class easy to learn from, created space so we could all ask questions, and was super responsive! It was fun to learn with so many other likeminded individuals and even gain some knowledge from more experienced Leaders. The class allowed me to create a plan and take notes on how to better lead, understand, and stay up beat with my team. - Morgan De Leeuw RAM 2 Tucson, AZ
stay hungry love the hustle
"What I enjoyed most about the classes is that I gained vital knowledge on leadership that has made me successful in my role. The classes were attentive and interactive and I was able to learn a lot on leadership. " - Shayla Diez RAM 1 Space Coast, FL
This year was unlike any year of Store Leadership Development at WV. From newly acquired stores, to internal promotions, we've held the most Leadership Academy Sessions in one year than we ever have before! We've raised the bar with new training material for practical hands-on experience and our new leaders reset expectations on what it takes to be Best in class. Like many workplaces in 2021, we adapted what it means to train with excellence using a virtual platform, leaving big shoes to fill in 2022!
- Tia Sevigney Lead integration manager Leadership Academy Lead Trainer
543
store managers trained in 2021!
- Jason Spencer RSM space coast, fl
"Leadership Academy really helped both set the expectation for the RSM role while also sharing best practices on how to be successful in the role. The classes were surprisingly in depth!" - Mark Mendel RSM New jersey, nj "Leadership Academy gave me the tools and resources I needed to build a strong store. The class room engagement made it easy to follow along especially when we got to the operations section. It was a great experience I'd recommend to any leader!" - Bryan Barron RSM ventura, ca
stay hungry love the hustle
What I enjoyed about the class was all of the trainers, they made it enjoyable to learn again for everyone. What I learned from the training is how to be more efficient for the greater good for all. Being part of RSM Leadership Academy has propelled me forward in ways that my entire team can now benefit from what I learned and pass it on to others who are ready for the next stage in their careers.
DSOM ACADEMY
DSOM ACADEMY
“Bringing all of our new and experienced DSOMs to the WV office was a powerful cultural experience allowing our teams to connect not only with their corporate partners, but with their peers from outside of their Region.”
- Keith Fagan Sr. Director of Training & Talent
stay hungry love the hustle
congratulations
class of 2021
WVU director program
cj yancey
josh grana
bryan sodoma
During their time in the WVU Director Program, these highperforming DSOMs managed & led their own mini-regions and took on some special projects to Raise the Bar for WV and their own development. Josh even landed a promotion to DOSO of the SoCal Region as a result of his time in the WVU Program! Congrats, guys!
Introducing our WVU Graduate Program Participants, whom are top performing RSMs chosen to learn multi-unit leadership skills, run a mini district, and make an impact as inspirational business leaders during this exclusive three-month program!
northeast
socal
pacific nw
Richard Cardenas Ariel Sosa Zoe Shadzad
Blanca Cortez Cameron Seymore Rafael Mancera
Quenton Bennett Seth Dauenhauer Matthew (Blake) Smith
greatlakes
midwest
southwest
Patricia Cardenas Sonia Korszla Nicholas Trivision Carlos Lozano
Natasha Merrick Melissa Sharpe Anthony Leija Kelvin Jones Jr.
Jose Hernandez Sebastian Alvarez Yurira Nunez Will Doolittle
central
southeast
Mirzet Mandzic Elliott Anderson Brian Blackwell
Meontae Livingston Mauricio Torres Gino Lopez
tfb market lead Diego Munoz
click to meet the 2021 wvu Participants
stay hungry love the hustle
wvu graduate program
2021 REGIONAL LEADERSHIP SUMMIT
Each DOSO hosted a Regional Meeting in October for their team to come together to celebrate our culture, learn Retail Foundations, build PACT plans for Q4, and have some fun too! Check out the SWAG section for close ups of their custom Regional Swag Designs!
stay hungry love the hustle
stay hungry love the hustle
ERS M R O RF E P P R TO U O N TO O I T I GN O C E R NT E E N I M U N IRO GEN V W N E O SH ILY M A F TIC, E G R NE E , N U LL AF A E M T S A IV E& G R A CULT SL T N E ISHM L P M CO C A E RAT B E L CE FF O S Y IC PA H T E RK O W NG O R T S UN F D N KA R O NW O N I LL GO A
The year that WV joined TikTok...
click to follow!
we showed off our swag we threw some epic parties
...and so much more!
work hard play hard
we went on a treasure hunt
P M CA V W
CORPORATE TEAM BUILDER
work hard play hard
2021 CORPORATE TEAM BUILDER
MOCK ELECTION WINNERS
work hard play hard
NEW HIRES & SUMMER INTERNS
SPIRIT DAY M A E T S T R O SP
PAJAMA DAY
WEEK
80's DECADE DAY
90's
work hard play hard
70's
M.A.S.H.
SELAS Z Z DOSO WWF
YOKOZUNA
WOO!
PEOPLE TEAM WITCHES & WIZARDS
COACH CHUCKY
LAMBO
CULTURE CARE BEARS
work hard play hard
PIRATES OF THE COMMISSIONS
work hard play hard
Jingle & Mingle CHARITY CASINO NIGHT Together, we raised $3,125 for Adopt-A-Family! WV matched the amount for grand total of $6,250!
work hard play hard
THE CHIEF'S TABLE WITH SABER & MARK TABLE FOR "JUAN"
ITH TUBBS W B U H E H GRUB AT T
O E S C A PE RO
M WITH IT
YOU ONLY LUNCH ONCE olo w it h Y
E
work hard play hard
B RU
Y RN B H T I W NC H
#workhardbuyswag
PLUS an exclusive regional swag line...
SWAG LIFE
2021 SWAG RELEASES
SWAG LIFE
WHO LOVES
? G A W S V W WE DO!!!
SWAG LIFE
G N I N N I W T #
SWAG LIFE
Simon's 2021
Top 10
MOST MEMORABLE WV MOMENTS
10 9
8
JUAN DIDN't END UP IN A BOOT BUT HE GOT THE BOOT... TO METRO
BK HAVING THE BEST INTENTIONS, BUT... BK: "I am thankful for winning this TV, so I want to donate it to the homeless" EVERYONE, SHOUTING: "Where are they going to put it?!"
Where in the world is Yolo? 50, FABULOUS... AND CATCHING FLIGHTS!
at Vision Club , we know how to throw an epic party. We don't leave anything on the table... or in the pool # I Y K Y K
CLICK TO WATCH!
6 5
BORING BYRNE Who needs a nap? Apparently taking a roadtrip with Byrne is perfect for a snooze!
Caller #5 It was a normal October fall day, the leaves had changed colors, pumpkin spice was in the air. The clock hit 2:00pm, which meant the corporate call was about to begin. People gathered on GoToMeeting to hear all the great things that were going on with WV. But then…something unexpected happened. We had a surprise caller…Caller #5... the grinch came to steal Halloween from our very own SVP, Aaron Tubbs.
We will never be the same.
#feedbackisagift
2021 TOP 10
7
EMPTY THE POOL!
4
Puff Eddy & Notorious Naas Album
This exclusive album was made up of all of the Win The Weekend Music! The release of this album was made possible by all of the people who donated to the Kids In Need Foundation.
THIS CAMPAIGN raised a total of $3,268.42 The money went to help Supply-A-Teacher, Supply-A-Student, VEA, Dollar Club, and many other awesome programs. Thank you again to all of you that donated!
CLICK TO LISTEN!
Denha almost flooding his Ferrari on the way to the country club...
Omar's BMW catching fire at the Corporate Office
2
SABER STEALING THE SHOW FROM FLO!!
CLICK TO WATCH!
2021 TOP 10
3
Don’t Buy nice cars if you are an owner at WV...
#1
Year of the Boot
A.K.A. WV Injured Reserve Roster
2021 TOP 10
Next year, the WV Charity Basketball game will be changed to the "2022 Annual Crochet/Knitting Invitational" due to all the workers claims comps from ACL injuries ...
CAPTION THis...
CLICK HERE TO SUBMIT YOUR CAPTIONS!
BEST CAPTION FOR EACH PHOTO WINS BRAGGING RIGHTS & A SWAG GIFT CARD!
CAPTION THIS
Keep the Culture Alive! We want to hear your stories! Share your favorite WV moments with the hashtags #WVisthePlacetoBe & #WVCulture and tag @wirelessvision!
##wvISTHEPLACETOBE
TAG US
INSTAGRAM @wirelessvision
TWITTER @wirelessvision @thatsammori
FACEBOOK @wirelessvision
SNAPCHAT @wireless_vision
TIK TOK @wireless.vision
CULTURE BOOK 2022... STARRING YOU! Have some special stories or photos you don't want to post on social media but would love to have featured in the next Culture Book? Send them our way! Check out the Culture Book page in WVGo for more details! Search "Culture Book" on WVGo Upload your photos to the linked shared drive!
SHARE & CONNECT
##wvCULTURE
Hope you enjoyed this year's Culture Book!
BROUGHT TO YOU BY
THE CULTURE CREW CC, G, MARY, MONICA, SARAH, WENDY (NOT PICTURED), AND Z
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CC T U R E
C R
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T N E I L RESI D E N I M R E T DE E L B A P P O T UNS
2021 BROU
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O YO GHT T
U BY
RE C U T L U EC
REW